Best Medical Technology Manufacturer Independence Near Me

Stephanie Hershey: They just posted a payment to my debit card, for over $600 dollars…. That they couldn’t even explain to me! The lady said “oh it has to do with insurance so it’s hard to explain it. You’ll have to dispute that charge through your bank.” Done. No explanation to a charge? please.

Chrisina Sogas: This is a terrible company would not recommend. I was to have someone come out to my home to release the water reservoir but they never called to schedule appointment. I attempted at least three times but never got back with me.Also, I always have issues obtaining a copy of an itemized statement. They always say it will take 10 to15 days to have it mailed but it has been a month. This is needed for my FSA. They never answer their phone when one tries to contact them again or if they do answer they will hang up. This is the worst company do not recommend!!!!

Laura Remy: They put my husband on 90-day supplies even after we declined rotation. Then they extracted money from his bank account twice even after we called to get off the supply rotation and asked for return shipping labels. They are bullies. There are no other suppliers and they abuse their monopoly. Extracting money from bank account even after told to stop sending supplies is elder abuse. Who oversees this company?

Laine Blanton: I was hesitant to set up an appointment based on published reviews. I held my breath and followed through to be pleasantly surprised! I had very little wait time. Kellie was experienced and thoughtful. She was organized with CPAP equipment, options, fitting equipment to my personal needs, fees and answered every question without making me feel rushed. I came home with a complete packet containing all the information I need including all the contact information. I'm glad I followed through and look forward to a continuing relationship with Medical West!

R JA: Beth was kind enough to meet me as my scheduled allowed. She was very thorough, kind and patient with me. She did a wonderful job and I appreciate her for that. Thank you Beth.

James Guise: I wish I could rate 0 stars! The company is an organizational nightmare. Been trying to get a CPAP for months, no one will call you back when they say they will, always transferring you to someone else who has no idea what is going on. Communication with in the company is non-existent. The only reason they are in business is because this is who the insurance will pay for. IF you have a choice DO NOT choose this. They are a nightmare!!!

Casey Myers: I have only had my CPAP machine for about 6 weeks. Just non commutation between staff, not knowing policies and slow. It took weeks to get my machine. I had to call and follow up three times. When I arrived for my sitting, they left me sitting in the lobby for 45 minutes. A nice lady came out, she was knowledgeable and knew her job, so that is a plus. But she also said "Oh, no one told me you were here waiting."Wanted to get a different mask, said someone would call me within 48 hours to come in for a new fitting, it's been 6 days. I should have looked at the google reviews before choosing this company, but this is who my doctor's office suggested.

mary lynch: I am Very disappointed in this company. I used to get excellent service with technicians who knew how to do their job. Now Not only is it very difficult to get someone to return a service call but when they do send someone is it an inexperienced rude person who doesn't know how to fix anything.

Jeanette Wickman: Do not call, go in person. I found that to work best.

Sharon Stewart: Terrible service, terrible incompetent staff, bad record keeping. Find any place else for your C-PAP supplies. Close at 5:00 pm. Can’t find anything. Treat all issues like their mistakes are not their fault. Rarely get anything right.

Frank Baer: Hard to deal with won’t answer the phone when trying to order supplies on hold for long time still trying a terrible way to run a company. Have no choice but to keep tryingWhen you need c-pac supplies you should be able to contact someone one to order

Barbara Dunlap: Worst company in the world to deal with. NEVER AGAIN.

Seth Johnson: If you need supplies for your CPAP this company is horrible. I've been trying to order supplies from them for 8 months now and they never call back when they promise. Claim that they can't send them because I've already ordered them recently which I haven't. How they stay in business is hard to understand with how poor their customer service is.

Daniel Phariss: Absolutely dreadful and incompetent corporate managers , good luck if your hired on here. The regular staff are nice though.

Mal: This place supplies my mother with her breathing equipment. We have been pleased with their customer service and with their response to our inquiries. It's never been difficult to get a person on the phone when we call. And employees have made multiple trips to our house for issues as they arise.

Sheron Smith: Very poor service. Misinformation. Put on hold. Won't contact you when they said they would. Really bad service. Don't waste your time with this company. I won't again.

Christy Henry: 0- actually. Nothing more irritating when they call you and their not even ready to talk. Sorry, I'm not holding forever until your ready to talk. If I answer and your not there I hang up. Good bye

Jennifer Fleschute: The worst customer service. Unless you are in their system, they won't speak to you. They have had my property for 6 months and done nothing. Several calls made to get it back. Not returning calls and when I finally get to a manager, I am dismissed and talked down to.

J W: The worst customer service. Rude as hell.

Mark Lee: The receptionist I spoke with on the phone has a harsh and condescending tone, and she is rendered immediately defensive by any question asked of her. This was an extremely unhelpful conversation, and she repeatedly told me there was no one else available to speak with me. This was yet another failed attempt to understand where I am in the process. Additionally, it was upsetting and very unhelpful. I will urge my physician to use another supply source.

Marie Simmons: I had 2 chairs installed by Mobility first the guys are awesome I love them you will be totally satisfied.

Patricia Cramer: Amazing experience with Mobility First their customer service is the BEST! I Made a mistake brought off a website( terrible) buy local you get to talk to them or visit the store, they take care if their products, Duff and Ethan came today to put together the hoyer lift I brought off line( Big Mistake since there where broken parts, can't get anyone to respond to my email or calls) wished I could go back and buy from Mobility First..Bills is the best!!!

Mary Ellen Clark: Do not meet dates they tell patients that equipment will be ready, blame outside vendors, insurance and docs. Very poor communication.

Karen Gaideski: Great service from Mobility First. I would give Mobility First a 5 star rating

Marilyn Mongan: Response time was fast. The problem was handled easily in a professional manner. I am pleased I used this company.

Carolyn Thomas: I purchased a walker that was in stock on the floor on a Friday and needed to return the item on Tuesday, Financial issues, and was told that I would have to pay a 20% restocking charge. This is ridiculous when the item was in stock on the floor and hasn't been used yet. I could understand a fee if it was special ordered but not something that was in stock and on the floor. Won't use them ever again.

Vicki Dercher: My experiences with Mobility First have all been very positive. Jason Vallery fitted me for a new wheelchair and delivered it on arrival. He is a great representative for Mobility First. Jason is very knowledgeable, caring and compassionate. Any time I had a question, I would call him and I always received an immediate response. I highly recommend Mobility First!

Sandy Nelson: I just want to say how much I appreciate Mobility First. Brittany and Duff have gone above and beyond to help me with obtaining the medical equipment my husband needed. Even on bad weather days and with very short notice of a discharge they mad it happen. I would recommend them highly!

James Hoke Jr: Poor service. Lousey repair abilities. Very rude customer service interaction

Brenda Fields: This store is the best. Everyone I've talked to is so nice & helpful. The young man, Duff Richter just came to my home & replaced my tires. He was so friendly. Very professional, had the tires on in no time & was able to help with a couple of other things. I would recommend them to anyone. Thank you all to the service areas to the office people.

Arvella Eaton: Duff was here today to deliver my red jazzy. He was very helpful and thorough with helping me. Also he was so polite and friendly.

Mona Sweet: Wonderful people! Great work installing my granddaughter's wheelchair ramp! Can't thank them enough!

Shelley Wagoner: Everything is great!!

Smith Cheryl: Looking for a motorized scooter for my mom. I don't think she could break it down.

Holly Tye: Response time is so much quicker and less frustrating than with other area companies we've dealt with. Service call response has been as little as one day and getting a completely new wheelchair went from taking almost a full year elsewhere to taking possession in less than 4 months. Jason is very knowledgeable, efficient and accommodating. Very satisfied!

annay mason: Great service a d friendly staff, call for service they sent someone out same day. Bill was very knowledgeable and helpful when I called about stair lift wasn't working, recommend ro anyone.

Mary Goforth: Best buy ever! Quick install, quick service. Stairlift is allowing me to remain in my own home, and for that I am so grateful. Anytime I call, staff is friendly, courteous and helpful.

Brenda Richmond: The employees here go above and beyond to be of assistance . They take good care of their customers.

Charlie: This my first use mobility 1st I must say I was impressed. Duff was polite, friendly and very competent. I will refer this company to anyone that needs this type of service.

Thomas Dujenski: We are absolutely impressed with Mobility First! We are so happy we chose them. Bill the owner came out and did the visit to install our CHAIRLIFT for my mom. Bill was outstanding and went the extra mile! Bill was super helpful! We also bought a automatic recliner for my mom which is excellent. The individuals (Ethan and Duff) who installed our Chairlift and delivered the recliner where outstanding! Honestly, everyone was helpful.

Joe Passantino: Professional and Passionate about Kansas City Metro residents. We have had many clients as a home care company use Accessibility Medical Equipment for love ones and themselves having a First Class experience. Casey or Carl took the time to show our clients the many options of practicably brand new used equipment or new options for the needs of their elderly or ill. They will also pick up donated equipment family no longer need in a reasonable time frame as they said they would. They also work with Medicare, Medicaid programs and their turn around time is amazing on getting this done in as few as a couple of days.ThanksJoe PassantinoOwnerPreferred Care at Home of Greater KCMO

Krystal Dunaway: Accessibility Medical Supply has the absolute friendist staff from the CEO to all of the employees. They go above and beyond to make sure that you get what you need in the quickest way possible. I would recommend them to anyone looking to get medical equipment a thousand times over. Thank you all from the bottom of my heart.

Abigail: Casey Guernsey hit our car in the service and distribution center parking lot, admitted it, showed his insurance then lied to Progressive. I have a picture of his phone that is time stamped and dated to prove it. If this is a representation of the lack of integrity this company has, I'd recommend looking elsewhere for similar services.

nancy graham: Great place! Awesome people, very helpful and great prices. Blue Cross Blue Shield and other insurance companies.....you need to get onboard with this place!!

Karen Pollard: The lady Alyson was a tru pro. Friendly nice I woukd go back again. Very nice refurbished Transportation chair

Sabrina Collins: Thankful for this store!! They assist those with medical equipment of all kinds to be able to purchase them with low cost and even some financial help! I am THANKFUL FOR THIS STORE AND MATTHEW WAS VERY KIND AND HELPFUL!!

SpecialK HarleyDiva: I donated 2 medical beds, Electric Hoyer, Manuel Hoyer, Bath chair and 24 bags of diapers. I was told they come back and get medical supplies after I bagged them cause I wanted to keep tubs, now they won't get. I'm injured and can't drop.

Dalyn Ross: I called ahead and the person in the phone was very helpful. Once in store Jocelyn went out of her way to help me find everything I needed and didn’t seem afraid to offer suggestions on small upgrades to get a better value. I still saved hundreds of dollars by visiting this store. I would highly recommend a visit here first before renting or purchasing any needed accessibility equipment.

Robert Pavitt: Amazing staff, very patient and caring. They've been a huge help since my wife became paraplegic and continue to assist us.Thanks so much for all of their help.I'd happily refer a loved one here.

Helen Woodson: I needed a hospital/home care bed because of neurological impairment causing severe pain and limited mobility. After a bad experience with a third-party Amazon dealer, I chanced upon Accessibility. The staff took care of everything: calling me when they had what I needed in stock, delivering and setting up the bed, even moving furniture in my apartment so that it could be placed in the best location. Plus I learned about all the other services they provide for the disabled.This not-for-profit company proved to be a godsend. The bed, railings, mattress, and remote cost about 2/3 less than other companies with an incredibly dedicated staff thrown in for free. SPREAD THE WORD!

Kayla Belle: I wish I could give more than 5 stars!! Took my power wheelchair here for repairs. I wasn’t sure that it could even be repaired, but Matt did a wonderful job! He was very knowledgeable about what turned out to be quite a complex mechanical problem, and really took his time making sure EVERYTHING was working smoothly, even beyond the original issue I came in for! AND he was friendly, kind, and patient with my questions and concerns. I honestly feel like I got a whole new chair, and for a price I couldn’t find anywhere else. Matt and his team are doing life changing work here!

Bailey Shearon: INCREDIBLE service!!! Allyson was so kind and helpful with getting my father his wheelchair! His financial situation wouldn’t allow for him to get the chair he truly needed... but Allyson and the rest of the staff helped us find exactly what my Dad needed at a price he could afford! So thankful for this company!

Janis Siemers: I purchased a ez-fold-n-go walker from Matt at AME several weeks agoIt was mailed to me in just a few days I am so pleased with this product the quality and style. Most of all I can trust it ( strength )to not tip in many different positions. And so easy and light too. It is flexible to get thru tight doorways or put in the car.Matt choose the exact right one for me after I explained my need on the phone. I would recommend accessibility medical equipment to anyone and also Matt will get it right !

Charles Hoelzel: Amazing company - my Mom is home bound and was released from the hospital three days ago and desperately needed a commode. She’s unable to leave her home and is under quarantine. Originally I went to Amazon.com and ordered the item however was shocked that they couldn’t deliver this urgent medical equipment until a month from writing this review. I called Amazon who wouldn’t even answer the phone and chatted with an associate that wouldn’t even look into putting a rush on the item. Unfortunately I’m in California and she’s in Kansas City and because of the virus I’m unable to come back out to the Midwest at the moment because I have a newborn.I looked up a medical supply company with great reviews and 5 stars service and the first company was Assessability Medical Equipment. The process was absolutely effortless, compassionate, ethical, and professional. The person that answered the phone was actually the CEO of the company and I believe his name was Casey. He was able to place the order and the item is supposed to be delivered tomorrow morning. That’s less than 24 hours - Amazon can’t even do this. Huge thank you to the team at Assessability Medical Equipment. If I could give your company an award I would and hope and pray your staff and families stay safe and healthy in this crisis we are going through as a country and world. Respectfully Charles H

Diane Gardner: Eric was the best. He gave comprehensive and thorough explanations. He made sure everything was right before he left. You cannot find a better representative for your business.

Vema Roberts: This is a DREAM STORE for people looking for accessibility products. They have refurbished products at a tiny fraction of what new would cost, and even the new products are way below the prices I've seen elsewhere. The staff is extremely helpful and is only interested in trying to help you save money and get exactly what you need, and the fact that it's a nonprofit makes me feel good about spending my money there. I got a TENS unit for less than $30!!I've included a few pictures of the store that they allowed me to take so you can see their offerings. Thank you Accessibility Medical!

George Aikens: Awesome service! Pricing is THE Best. I looked the internet and local for the reclining wheelchair, pricing is the best. Allison was the very helpful and explained that I should receive the chair within 5-7 days, it arrived the next morning. Was I ever pleasantly surprised!!!! Mother loves her chair and I am thrilled to get it for her from Accessibility! If I needed more, I would order them from here.

Mike Billick: I can't say enough great things about this company! Allison worked with me and was very kind, helpful and friendly. I only wish this store was near me because the customer service is amazing and we need more companies like that where I'm from. Did I mention how great their prices are as well? They really care about their customers and want to make sure they get the medical supplies they need at an affordable price in order to get the best care possible. I highly recommend Accessibility Medical Equipment.

Judy Popper: I can't believe how lucky I was to find Accessibility Medical. I needed a transporter wheelchair, and fast. As a rookie caregiver, I hadn't thought ahead to the time my husband (a cancer patient) would need. Well, I needed it the next day! I was about to order online, hoping I could get it delivered fast. Here, though, I got it within hours and at half the price. A brand new chair! It's perfect. I'm so used to healthcare hassles that it was a delight to have something be so easy. I talked directly with the nice folks here and got the whole transaction done in about 5 minutes. They even offered to go get the chair from their distribution center and have it there at the City Market location within 90 minutes. It's so rare to have efficiency, affordability, and kindness all in the same experience. Thank you so very much.

linda kilpatrick: Friendly and helpful staff. Best prices on wheelchairs and cushions. I was quoted $1500.00 for a manual wheelchair and cushions by a medical device company. We needed a chair for limited use and found a nearly new chair and cushion for $95.00

hiwot shiferaw: Appointment is early noring 7am ,but I got 14hrs early get Here unloading within 30 minutes out

USA Chanel: Appointment for 6pm, arrived earlier but they starts at and took me at 4 pm to unload. 40 minutes and done. No restroom

Nicole hooli: So I work here. In my opinion so far great place, great benefits and overall care about you.

Nur Omar: Nice place experience people I come before one hour my appointment. 30 m done

V K: Easy in and out, lots of room easy to find a spot to park after unloading or before, even for overnight. Fest unloading, also there’s a little QT truck stop on the corner and F J on other side of freeway…. Good location, I believe everybody like it 👍

Driving Jade: Parked here night before my delivery at 8am. They said they prefer if you park on north side. North is receiving south is shipping, signs above doors. Checked in at 8am got in a fock right away. Came and locked the airline before starting. Were done unloading at noon. Signs inside say receiving is there from 0400-1230 not sure if that accurate or not. Nice and easy, lots of space for backing, just wish the unloading was faster

Andrey Storchevyi: Great delivery experience! Not very busy place, people are nice. I wish all werehouses are like this one.

Ana Noelle: Great product

Mike Barnhart: Is there parking? Over night? eLD puts me there need to be ready to roll after unloaded

Daniel Ludwig: Hey I work here!