Best Novelty Store Springfield Near Me

Ron Mansker: They sold us a $500 item told us there was a 30 day return policy at the Springfield Missouri location I called corporate because store refused to take item back the next day I ask corporate to pull video where the clerk told us 2 times there was a 30 day return policy they did pull the video but lied about what was said so I plan to file a lawsuit for damages! I strongly recommend stay away from these crooks for major purchases they will completely screw you over see you in court!!!

Meagan Heston: I have been to this store multiple times but never have I ever been as satisfied with customer service as I was tonight with a lady name Lacey she is extremely knowledgeable of all items in the store on how to use and maintain their products! 10 out of 10 customer service!

Ashley Plumb: Been going here pretty consistently. Now I have to go back AGAIN because outfit didn't fit. They have outfits for tiny girls and plus size but absolutely nothing for us mid sized women. Will not be going back for outfits ever again. (XL was too big, L was too small) toys are good tho

Amelia P Cain: Me and my fiancé went to your store the other night to look for stuff for our wedding night. We just barely got in the door and the woman working said I was going to have to leave my purse in the car or put it behind the counter. I have a heart condition and I have to have my nitroglycerin with me because of it. I have a very small purse and I showed her everything in it and she still said I couldn’t have my purse with me. So we left and will never return again.

M B: Three times I’ve came in here with my gf an the breaded over weight manager time after time follows us around an ask very inappropriate questions. If you want to be objectified, followed, an asked multiple questions about if your a “bad boy or girl” then this place is for you, if not STAY FAR away. Nobody should be in manager position while making comments or actions like these. Definitely not a safe space.

Kara Kim: Terrible customer service policy and prices. Just go online for real.. also after reading the reviews the bearded guy gave me issues too!! Literally wouldn't let my boyfriend in the business so I bought some things without him..went outside to show him.. literally turned around and came back in because it was the wrong thing and they wouldnt give me a refund or store credit or anything .. I was outside for less than 3 minutes no exaggerating.If I'm going to deal with that I may as well buy the thing I want half price online that way I don't waste money.

Linsey Denney: I bought a top for my boudoir photo shoot, the sweet lady told me I could have store credit if it did not work and I returned it within the timeframe. I returned the item within the same week. The assistant manager was working when I was trying to return and told me I was told wrong and could not return it for any other item other than a larger size. (I did not like the leather top on me) I asked why I couldn’t exchange for a different item. He eventually gave in and stated I could use the money towards different items. (After 5 minutes of going back and forth and him inspecting the brand new item that was only tried on) Once I obtained 4 other items and paid the difference he responds that I cannot have the receipt of my new items because there’s no returning what I bought since this was an exchange. Even though I paid out of pocket for one of the items.I have loved this place and spent over $600 here. Sadly I will not be back due to this manager and how he treated me. Poor customer service.

JohnnyTest: I read another review that had a problem with the same person that I did. The bearded overweight guy was talking down to me and trying to talk to my girl. I let it go because I knew he had no shot, but he’s a creepy guy that should be let go. Also, I connected to that same person over the phone (I could tell by his voice) and he said I couldn’t get store credit even though the products are still sealed in air tight plastic bags. He said it’s “used” because it left the store. Is it really used if it’s air tight sealed? Really? Don’t go here.

Justin Christy: The service person was very good , they had a beard and was over weight , and I heard them on the phone with a customer and said "fine hang up then" what kinda customer service is that? He spoke down to me and my wife , I do not appreciate that. I will not be going there again.

Mae Holland: The place is SUPER overpriced. I almost bought a toy here and found it for half the price on Amazon. The staff treats everyone like they’re shady and about to steal stuff. The one thing I did buy from there was broken.

Captain Acid: They've got a lot of stuff but its overpriced. The cashier made a mistake and put items in my bag that I said I didn't want and she took from me and I wasn't charged for. Her mistake not mine and I smiled on my good luck and kept the item. When I returned to the store she accused me of stealing it. They take all the items off the counter and put them behind the counter to ring them up and bag them. She had the item she gave me info on it that made me decide I didn't want it so how did I steal it? Accusing someone of stealing instead of admitting your mistake is just plain wrong. I didn't return it because it wasn't my mistake. It happens all the time items bagged in wrong bag or ring up a drastically reduced incorrect pricing and you know what happens? People do what I did and smile about their good luck and keep the free stuff cuz it wasn't my mistake it was yours. I'll shop Patricia's if they don't got it Amazon it is. Someone should have taught you at some time in your life you gotta take responsibility for ur actions. Blaming me for your mistake just cost you a customer that's shopped there for 25 years since the days of the much better Paradise store

Brianna McLean: Marissa was helpful. Our 7 year anniversary is Tuesday the 17th. She helped us get ready. Well worth $537.13 ever. You guys should give her a raise or something because it really was hands down the best customer service I’ve ever had. Speaking from someone in customer service for 10 years. Thanks girl.

Maggie Seise: I absolutely loved this store! The two girls working were absolutely wonderful I will never go anywhere else again!!!

Angela Mcwhorter: Don't listen to the bad reviews this is a great place with friendly and very helpful service especially if you are lucky enough to get bree to help you!!! They also have plus sizes as well.

Meleah Williams: I was going to stop in and shop before returning home 3 hours away and google said they were open at 7 but the door says 8....

Shawnna and Kelsey Zottarella: Manger Taylor is great! Very helpful!

Kayla Walker: Went into the store and looked at heels and saw that I was being watch on the tv monitor HARD like insanely hard. Being like whatever I went back out to the car to get more money after I found the perfect heels. I walk back up and was greet by a man who asked if I was stealing. I looked at him sideways and was like excuse me. The place is already in a sketchy location and then the workers are just rude and hostile. They do have cute stuff in there if you don’t mind being watched by multiple staff members the whole time that you shop. Not worth all that to me.

Luis Castillo: I've been shopping here for the past 5 years they know me by first name basis and treat me like family! The prices are great for the quality of products! The staff is well trained in there line of work and most have a personal experience with products which helps on hearing reviews from them personally. They've got a great selection of BDSM products, lubes, toys for her and him! Great choice of lingerie, I love that they ask me for my I.D. every time I use my debit card even though they know who I am. It makes me feel safe With my money. I've got nothing bad to say about this place.I've read all of the reviews on this place and I'm sorry you had a bad experience but they do have new staff in the past 9 months and are all pleasant to talk to about all the intimate questions or conversations that you will have in the store well give you more knowledge as to not hurt yourself or your partner.They want you to have the best experience in the store as well in your home with there products. They truly care!

Michael Williams: Been hear several times over the years purchased items . Staff really nice...dark whole in the wall . Feels kinda creeper from outside but comfortable setting inside

Squabs McGee: Went in here for the first time yesterday and these older reviews did NOT paint a pretty picture. Still would like to say that this is a GREAT store and things must’ve improved since the last review. The staff member was super helpful and friendly, the store was very well kept, and clean. You are spoiled for choice toys both the more adventurous and for the beginners galore. Everything was pretty easy to find.Staff made sure I could test both my toys before I bought and made sure they worked. Reminded me for batteries and the works. Also glad they had lube testers! Will be coming here again if I’m ever in need.

Breonna North: Lovely employees always encouraging to help positive friendly environment!!

lewis davis: My experience is always great bcuz the staff is wonderful and always on point with whatever I need

Brandi Knotts: This place is amazing! The staff is always so helpful and informative, especially Alex. You need to stop and see all the fun things they have!

Jasmine Ogden: Staff was amazing!!!! super friendly; and went above and beyond to help us find products that were safe for my allergies

Stephanie: super nice manager!!! and cheapest prices

Tiffany Beaty: Alex was amazing and super helpful! She was very knowledgeable. I'll definitely be coming back 💜

Brent: Alex was so helpful the minute my wife and I walked in the door. We didn’t know exactly what we wanted to get, but every question we had was met with a quick and awesome answer. We were in and out in no time thanks to the amazing customer service!

Wendy Schmid: Best adult store in Springfield, so clean, organized and worker's are very laid-back and polite.. 💞👍 💯✅

Mac: I was always helped by the tall black haired girl and wow! She offered the best customer service.

Mike Ernst: The lady that helped me with advice from the time I walk in was great.i didn't want to ask for help but did anyway.she made my shopping less nervous and was able to ask for her opinion tonight thanks Nancy for everything

Mayali Barton: AMAZING staff!!! Super helpful, non-judgmental and very friendly! Both Ian and the other staff member working on 12/05/22 was extremely helpful and understanding. Definitely going to come back, and definitely recommend coming to this store! 3

Melissa Burandt: I just left the store and the staff tonight was amazing!! It's my birthday, and when I told them, they were so amazing about making my birthday special. Not to mention the store looked nice and organized. Amazing Customer Service! Thank you Ladies! You are amazing!

Lucas Davis: Great staff

Arcelle Renee: Alex was such an awesome human to work with! I’m not very familiar with these stores and she was very knowledgeable and kind and gave very good recommendations for the types of items I was looking for. Thank you so much!

Anthony Price: Alex was super helpful and gave us tons of awesome information!

Adeline Johns: Okay listen. I LOVE this place. I’ve never had a negative experience. I was in tonight and Jade was AMAZING to me. So helpful and so sweet. Jade and the other associate made me feel safe and welcome. Will be back many more times.

Heather Phillips: I was extremely surprised today. I went into Patricias not knowing what exactly I wanted and Alex was amazing. She said they all receive training on all their products so they can give informed recommendations. I walked out with a bag full of fun things and will go back in the future.

Julie Jordan: I am thoroughly impressed with every aspect of my visit to Patricia's. The store was clean, brightly lit, well organized, and had a wide variety of everything a person might need. That day salespeople Alex and Jade were working. Not only were they both very knowledgeable and professional, but were a lot of fun too! The whole experience was great, and I was able to get exactly what I needed. I will most definitely be back!

Jessica Alley: Oh my God freaking amazing!!! So much fun! So, huge variety of things! I wish I could explain more but not sure what Google allows lol. But by far the best. Super friendly staff, everyone working was super helpful and not shy in the least bit. Definitely coming back!

Katie Mix: I love this place!! Always so fun!! Thank you again!!

Keki K: great place to get dancing outfits in the area!

Madison Graeff: I bought a 45$ 3pc set from them. Took it home and the strap immediately broke after first putting it on. I tried to repair it and later it broke again in a different spot. I called the store and asked what could be done and all they offered was a store credit but I would still have to return the item. Honestly terrible customer service. I don’t normally ask for refunds or anything of the sort but are you kidding me?? They sold me a defective item and the best they would do is replace it at the cost of me to drive there when it was convenient for them.

Tazzmanian Virgo: Not tge best everything so BASIC

Ashlyn Sisk: Wanted to come in and have a look around and see if there was anything I'd be interested in purchasing later. I had my 3 month old baby with me and the male staff member didn't even let us in the door, stating "No infants allowed". I had never heard of this policy before and the male staff member was very rude about it. Disappointed with this as it was my very first visit to a boutique of this nature and was nervous about the whole experience. The staff member made it an immediate negative experience and now I would not want to go back. I'll get up the courage eventually to go into another boutique store where I'll spend my money. Bad job Eros on unfriendly staff and making (would be) paying customers not feel comfortable or welcome.

Fake Name: Always super friendly staff. Lingerie is gorgeous. Only complaint is the "realistic" toys aren't very realistic, but that's pretty normal.

Andy Chudomelka: I honestly didn't know exactly what I was looking for but I popped in and Victoria was super helpful and even with an awkward subject was able to keep it light and guide me in the right direction. Super friendly staff. She did awesome. Can't say enough about the experience!

Tyler Lee: 😍 love it

Ryan: Very limited selection. Good place for newbies maybe. Patricia's is just Round the corner and has everything you need.

sean tesch: I love this store was just disappointed with the fact a product, all of them not just one, was marked wrong I go to get it and price wasn't honored. I got a discount but still paid almost 7 Bucks more than what it was marked.

Victoria Daugherty: Super clean with super nice stuff. There's a great variety of things to choose from. Also ran by some of the nicest people in Springfield.

Lacy Bach: Eros is simply the most upscale adult boutique in Springfield. The staff is knowledgeable. The products come in all price ranges. And it exudes a class that makes you comfortable with being inside and asking questions!

Dustin: Eros is an upscale, well-organized store with a knowledgeable staff and quality products. It's nice to go into an adult store that feels clean and professional inside.

Garoux: Love this place! Staff is super knowledgeable and friendly too.

J S: One of the coolest stores in Springfield! Great prices! The staff is available to help but give you your space when you don't need assistance. They have also streamlined their inventory to only carry good quality products (but that doesn't mean only expensive!)

Jarred Gusoskey: Looked nice from the outside... Couldn't go in. Weekend away with my wife and we thought we'd go "shopping"... Pulled in at 9:02 on a Friday night... Because what adult shop wouldn't be open at 9:00pm on a Friday...? Well, apparently this one. They close at 9:00. Oh well.

Jesse England: Classy and friendly, with a large selection of toys, lotions and mens+womens lingerie. Very gay-friendly too, with a great selection of Andrew Christian underwear. Love this place.

Jackie Jones: Love kaleidescope

yours truly: Pricey but good stuff, cool people.