Best Microwave Oven Repair Service Springfield Near Me

Kara Randy Kuhnel: Made an appointment with Ryan for a service call on our Samsung refrigerator (do not buy one, by the way). Temperature was at 52F. Tim was out the next morning while we were out of town (neighbor let him in), diagnosed the problem, quoted approximate total over the phone, had the parts with him, fixed and resolved in an hour, with a 90 day guarantee! Oh, and the total cost was exactly in line with the quote, paid over the phone and had a text receipt before we hung up. Would highly recommend and will be our first call once the Samsung or any other appliance goes out again. Thank you Ryan and Tim!Service:Refrigerator repair

Julia Siek: Positive:ResponsivenessI called service brothers for our Samsung washer and Brad did a great job and it was fixed quickly! I’d definitely recommended their services!Service:Washing machine repair

Heather Blades: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat experience having our fridge fixed! Brad came out the same day we called, addressed the immediate issue, ordered the part we needed, and was back the same week to fix the underlying problem. Fast, friendly, and affordable!Service:Refrigerator/freezer repair

Myra: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRyan was so nice when I called. He is very knowledgeable and we scheduled an appt for the next day. Tim was fantastic- he came to our home and repaired our refrigerator/freezer, which was a blessing, and he is the nicest guy you’ll ever meet - he explains things and does the job well. He never boasts. Great experience! Thank you!Services:Dishwasher repair,Refrigerator/freezer repair

David Hohenfeldt: Positive:Professionalism,ResponsivenessI've called lots of appliance repair businesses this week to ask about dishwasher repair and Ryan this morning at Service Bros provided me with by far the friendliest, most helpful, knowledgeable, honest customer service experience of anyone. Service Bros has earned my business. Thanks, Ryan!Service:Dishwasher repair

Bo Biggs: Positive:Professionalism,Quality,Responsiveness,ValueShowed up on time, quickly diagnosed the problem. Repaired when parts came in as scheduled. Will highly recommend them.Service:Washing machine repair

Erik Hansen: They helped us fix the top half of our double oven which had not been working in years. Responsive and reasonable!

Philip Tyson: We hired Service Brothers to fix our Samsung refrigerators ice maker. They diagnosed the issue and with parts and labor it was close to $600. A few days after they "fixed" it, the ice maker was still not producing ice. I called multiple times and my wife did as well and no response to our voicemails! I would not recommend using this company.Service:Refrigerator repair

JR Penniman: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis company, Service Brothers, repaired our Whirlpool Cabrio clothes washer quickly, efficiently, and professionally in all respects and i would highly recommend them .Service:Washing machine repair

Dan Wills: Contacted Service Brothers for some service on a freezer in a refrigerator in my garage. Have used them before multiple times with no issues so felt comfortable using them again. Last Friday Tim the tech came out and looked the unit over. I was told it was a bad thermostat and they would need to replace. He picked up a new one and had it in within a hour or so it was replaced. For this I was charged almost $300, that I understood with the going costs for appliance repair. However, after the tech left, we noticed that the temp in the freezer was running in the 20s and not where we were told it should, at around 0 to 10 degrees. Thiswas after several hours, so I contacted the tech and was told he would return around mid afternoon on the following Monday. After waiting around the afternoon. I was then told he would be back after 5pm. He returned and told be he would return after getting a different thermostat, hopefully the next day to try to replace the one put in. On Tuesday, after not hearing anything from him I called and left a message, no reply. The next day I decided to contact the company and go a different route to see if I could get them to contact me and come out to change out the part. Was called back from another person but missed the call. Had to call back and leave a message. Since then I have called the company back a couple of times with no response yet. I am not happy with their lack of response. I was told that the part they put in may have been defective and bring out another, but no follow up yet. This was after I was told that they would be bringing out a different thermostat. At this point I have been waiting 4 days for the company's return visit with a different part to get the freezer down to an more acceptable temp to keep food frozen.Service:Freezer repair

Kelly Evans: Needed a (thankfully) minor refrigerator repair and was able to schedule it immediately. Repair guy came out the same day and took care of it quickly. Have used this company before and am always pleased with the quality of their work and prompt service. Would definitely recommend.

Will “Wilbur1989” Squires: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTim was a real nice guy. Came out earlier than he said originally which was great. Found the issue with my washing machine fixed and was very reasonable on the price in my opinion for the repair. Definitely cheaper than a new machine. I would call them again without any hesitation.Service:Washing machine repair

Cheryl Enos: Positive:Professionalism,Punctuality,QualityTim was very quick to identify the problem with our LG washer. He had the part on hand and all fixed in less than 30 minutes. Very appreciative of the service and quick response.Service:Washer/dryer repair

P.T. Giddons: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery happy their service. Thank you guys!Service:Refrigerator repair

Judee Steward: Great service. came the same day I requested their services. knowledgeable and courteous.

Shelby Heinlein: Positive:Professionalism,Punctuality,Quality,ResponsivenessCalled them the day before Thanksgiving when my washing machine broke. They were able to come just a few hours after I called and had a new pump installed on my washer in the same day. Such a relief! Very impressed! Will definitely recommend them and use them in the future. Thank you!Service:Washing machine repair

John Durbin: I was referred to this company from another appliance repair company and I was very happy. They were able to take care of our problem the same day we called, acted very polite and professional, explained what needed to be done and got the repair finished in a timely manner. Very happy with their work and I will use them again if necessary.Service:Washer/dryer repair

Lis Carroll: NO ONE RETURNED MY VOICEMAIL!

Tim Barnett: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Soar High Jiu Jitsu: Service:Dishwasher repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Pat Keiner: Service:Refrigerator/freezer repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Montez Thebeau: Positive:Professionalism,Punctuality,Quality,ResponsivenessGary was very professional and fixed my dryer in record time. Highly recommend.Service:Dryer repair

Ellen Littrell: Positive:ResponsivenessGreat communication. Great service. Professional tech.Service:Washer/dryer repair

Gary Holder: Service:Stove, cooktop oven repairPositive:Professionalism,Responsiveness

Ray Mecham: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery professional. Gave us upfront pricing and completed the job as promised. Would highly recommend!!Service:Stove cooktop repair

leslie dean: Positive:Professionalism,ResponsivenessThey were able to get out to fix my washer quickly. They had great communication & once the part came in they had my washer back up and running super quick :)Service:Washer/dryer repair

Tony Drake: This place can't answer a simple question. They have to beat around the bush on telling you why they have to have their diagnostic fees even tho I know what the problem is with my washer. Listen i'm a thirty seven year old husband Father of four. I'm no where near the word stupid. It's a simple switch. Nothing more Nothing less. I WILL NOT BE RECOMMENDING THIS PLACE TO ANYONE FOR ANY REASON EVER!!!!!!

Mical Roepke: Positive:ProfessionalismGreat service! Took a few days to come but very fast and efficient!Will use again.Service:Dryer repair

Daniel Davis: Positive:Professionalism,Quality,Responsiveness,ValueGary was friendly and gave great service. Price was reasonable. Five stars happy with the service that was provided today.Service:Dryer repair

Anthony Smith: Services:Refrigerator/freezer repair,Washer/dryer repair

Ashlea George: Service:Stove cooktop repair

Jr Bjr: When I first called to setup an appointment, I'll be honest, the service fee alone definitely made me a bit nervous lol, but in the end the total price was very reasonable and lower than I expected.They sent a confirmation the day before with the name and photo of who I should expect, and he was prompt, very professional, very polite, and most importantly very knowledgeable lol. It didn't take him long to find the problem and while I had to wait for a part to be ordered, he was still able to get my refrigerator working at reasonable level so that it was usable even while was waiting for the part. Part came in and he got it installed in no time.Overall I'm very pleased with the service and the price, and I would call them again without question if I have the need. Very highly recommended.Service:Refrigerator repair

Julie Blackmon: Service:Stove cooktop repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

SC Whiskeyjack: Absolutely awesome! On time, nice, courteous. Honest in not finding anything wrong! Will totally use again!

J S: Service:Dishwasher repairPositive:Professionalism

Tiffany Brandell: Positive:Professionalism,Punctuality,Quality,ResponsivenessThey were incredibly friendly, and the service was quick! They got us fixed up in no time!Service:Washer/dryer repair

Justin Alexander: Positive:Professionalism,Responsiveness,ValueFriendly and timely! We've used them twice. Once to diagnose and repair a washing machine, the other time for the dishwasher.Services:Dishwasher repair,Washer/dryer repair

Tara Hein: Service:Washing machine repairPositive:Professionalism,Punctuality,Value

Joyce DeWeese: Positive:ProfessionalismOur technician Caleb was excellent! He was extremely knowledgeable about our repair needs. And was very courteous, keeping us informed each step of the way as to what needed to be done, and how much it would cost.Service:Dishwasher repair

Byrd Lee: Made an Appointment through Lowes Warranty repair on Friday 10/21/22, the appointment was for Monday the 24th. I called on Monday to confirm a time and was advised that Lowe's has been booking them without looking at their schedule and that they are currently 3 weeks out on availability.All of this would have been fine if there had been an attempt to contact me on Friday when the appointment was made to advise me of the situation. The woman I spoke to advised me that a call was made and a message left, but there was no voicemail or missed call on my end.Communication with customers is of utmost importance, especially when it is to let them know that you will not be able to make a scheduled appointment.

Robert Conway: Certified Appliance Repair is a very professional service provider. The office staff provides accurate estimates for part ordering times, and calls the day before each service appointment to confirm the appointment. On the day of the appointment the service technician calls to advise what time period (3 hour window) the technician will arrive, and makes a second call when the technician is on the way with an estimated arrival time. The technician on both occasions providing warranty service was on time, professional and knowledgeable about the repair requirements. Very satisfied overall with this service provider and highly recommend Certified Appliance Repair.Service:Dishwasher repair

Amanda Russell: Positive:ProfessionalismJeff was very professional. Thank you.Service:Refrigerator repair

charles koss: Positive:Professionalism,QualityJeffrey, and Jeff were great. On time, and super professional. Assessed and Repaired myKitchen Aid oven. Thanks again.Service:Stove cooktop repair

Mildred Moody: Shout out to Tony the technician. He came out to do a diagnostic test on our electric range first before ordering a part for the stove because our oven had stopped working. We had been told by a different Technician from a different business that a part needed to be ordered. This other business ordered the part without even checking to see what was wrong. The only information they had was what we told them over the phone. And with that info they ordered a part that really was never needed. Hubby and I decided to use Certified because the first business was so unprofessional that we called Frigidaire and told that they needed to refer us to someone else who is more professional and reliable. So glad that some people still have Integrity. Tony could have easily ordered a part that we didn’t need and charged Frigidaire (warranty still on stove)Tony was honest, timely, and professional. Since Covid good Customer Service has almost become a thing of the past. Thanks again TonyService:Stove, cooktop oven repair

Chuck King: Waited 12 days for an appointment for warranty work. Called this morning at 8 a.m. to confirm a time when they would be here. I was told someone would call between 8:30 and 9:30. Received a call at 9:26 a.m. confirming they would be at my home between 2 p.m and 5 p.m. and that I would receive a call when they were in route. It is now 7:40 p.m. on 9/5/22 and NO ONE SHOWED UP AT MY HOME. By default, you have to select one star to submit, but they don't deserve a star at all.

jason saal: Positive:ProfessionalismStaff is very professional and so easy to work with!Services:Household appliance installation,Oven repair

Sarah Bryson: Positive:ProfessionalismMy washer was leaking water.The service tech (Robert) was very knowledgeable in checking all hoses and the interior of the washer. Turns out my drain line was stopped up. Was very pleased with his honesty and ethics. Will be calling this company again should the need arise!!Service:Washing machine repair

Eric Garmon: I HAD to use this company per my GE warranty, luckily didn't have to pay out of pocket because they certainly wouldn't be worth any amount of my hard earned money... They came out at least a dozen, that's right times all paid by GE... They never really did much of anything, never did anything to fix my freezer that kept freezing up on the coils. They ordered one part that he said he put on but it never worked.All of this was after they told me they gave me a 4 hr. Window to be home instead of at work and then didn't show up that day because the tech forgot to call.Again, luckily I didn't have to pay for these "services" if that's what you call it.SERIOUSLY DON'T USE THIS COMPANY.It's for your own good...call a more reputable company in the CSRA cause this one is a joke so many attempts and couldn't even fix a freezer.The company I had to call behind them and paid for fixed it in one tripService:Freezer repair

Kimberly Pete: Positive:Professionalism,Punctuality,Quality,ResponsivenessService rep Jeff has been really great! Very professional and detailed.Service:Washer/dryer repair

William Davis: Positive:Professionalism,Quality,ResponsivenessRefrigerator warranty issue - the service rep (Robert) was super thorough, professional, knowledgeable and prompt. Issue was resolved, communicated with insurance company and myself with great detail and satisfaction - would definitely use them again.Service:Refrigerator/freezer repair

John E. Johnson: Good service and explained everything well.

Ragheb Harb: I cannot believe this company still in business. Now I understand why all these negative reviews online. I paid $120 for diagnostic that was supposed to go toward labor in case I decided to pursue repair. After they got paid the $120, they raised my bill by the same amount.Please be aware, this business is really really shadyService:Refrigerator repair

rodgerwayne1 Yes: Beware of this company there repair man damaged our washer and the floors in our laundry room When we called the service center to speak to them about this problem they said their technician did not damage anything and that they would not be repairing this was all scheduled by Samsung service so if you were thinking about having them for your extended warranty save your money as it is a joke and we are now left with damaged floors in our laundry room and a damage machine and on top of that the original schedule repair was not completed. Customer service from certified appliance repair Inc. joke they are rude will not call you back and have no intention of correcting anything that their technicians damage( well this will be an update after having to constantly blow them up they finally sent the lead technician out with the repair man that damaged my home he looked at the equipment and agreed that it had been damaged and said that he would order the pieces to fix it and it would take about a week it has been 2 1/2 months and I have not seen or heard from the company again again I would literally use extreme caution not only will they damage your equipment but they will not stand behind fixing it very unreliable. Update still have not made it right filed in court yesterday

Talea Johnson: Critical:Professionalism,Punctuality,Quality,ValueDO NOT DO BUSINESS WITH THIS COMPANY. Lowes hired this company to change my refrigerator compressor. The tech didn’t know what he was doing and completely broke my refrigerator now I’m going through the process of getting a new one. Please find another company to do business with this company is completely horrible.Service:Refrigerator/freezer repair

Rebecca Jowers: Technician was very polite and knowledgeable. Would definitely recommend.

Chris: We scheduled an appt to have our refrigerator serviced 3-4 weeks in advance with an appt time between 8-12pm. We received two separate confirmations for our scheduled time so we had no reason to believe our appt was at any other time. We were notified the day before (after 3pm) that our appt had been changed to 1-3pm. We did not receive the message until after 5pm as we were at work so the office was closed when we immediately called to find out why our appt had been changed. We called first thing the next morning and spoke with someone from their office. We explained we had scheduled our appt weeks in advance, received confirmations, and taken time off from work to meet the technician. As we were not given adequate advance notice, no one would be able to be home for the newly scheduled time from 1-3pm. We were told, "Oh well, that is our company policy. We schedule appts to provide ease for our technicians' travel." They stated that if we could not be available between 1-3pm, we would have to cancel our appt. We called back again and this time spoke with Ashley, the office manager. We explained the situation again and were told (this time more aggressively) that we either accept the time they provide or we do not get service. Basically, they schedule times based on what works best for them and not the customer, regardless of when your appt was scheduled. Not only have we now missed half a day of work but our pre-paid warranty for service is now useless as we cannot meet their scheduling demands. We recommend NOT using this company if you work a job, have a warranty with which you wish to comply, or just want good service.

Mary Owen: Very pleasant staff on the phone and nice service repair management personnel.

Joe McBride: As advertised.

Carrie Lamb: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueHighly recommend! Very responsive, professional, and less expensive than others.Service:Dishwasher repair

carolyn fenton: Mike fixed my washing machine - did an excellent job - very friendly and professional. Will definitely call him again. Fee for his service was very reasonable.

Donna Pinney: Timely and fairly priced

Angela Cox: Positive:Professionalism,ResponsivenessI called and Mike came out the same day to repair my dryer, while here I asked about my stove top burner that was not working and he repaired it as well for the same service charge because he had the part. He also gave me a one year warranty on both repairs. He was very knowledgeable as well as professional.Services:Dryer repair,Stove cooktop repair

John White: Positive:Professionalism,Quality,ResponsivenessMike came to repair our dryer that quit heating.Checked it out, had the failed part and was finished in no time.Did an awesome job, quick and friendly service.Would definitely use him again, highly recommendService:Washer/dryer repair

Renee Lowry: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat experience. Very kind.Service:Dryer repair

rikki pata: Very prompt and professional service.. will recommend to my friends!

Linda Hamer: Mike is the best!!!

Melanie Allen: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueCalled on Friday, and Mike was here on Monday to fix my refrigerator. He did a great job. He was here when he said he would be and got the problem fixed quickly. Would highly recommend.Service:Refrigerator repair

Paul Lorenzen: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat service, reasonable charge. Mike is outstanding, will use him again. Highly recommend.Service:Washer/dryer repair

G. Kahle: Mike did a great job. I called several repair services and he was the only person able to make it that day. He had the part on hand and twenty minutes after he showed up, which was exactly when he said he would, I had a working dryer at a reasonable price. Thanks for your excellent service!

Kara Markell: Positive:Professionalism,Punctuality,ResponsivenessI called Mike in the morning to have him come out to repair our dryer. He arrived during the time frame he told me and had it fixed very quickly. Very nice and professional guy. Would definitely recommend him to anyone in the Springfield area!Service:Dryer repair

Pearson Montgomery: Mike was quick and knowledgeable. He showed a level of care and expertise that is hard to find. My washer is working great now. Thanks Mike!!!!

Greg Jantti: I have used Hawkins a few times and they are great. Arrive on time, very professional and a reasonable price. Highly recommended.

Mike Kepford: Great service. Fixed my dryer issues fast and priced right!

Summer Caulwell: Positive:Professionalism,Punctuality,Quality,ValueA great job! They were easily able to get to us within a day of calling, was on time, very friendly, found the problem quickly and fixed it just as quickly with reasonable pricing! Will definitely use their services again in the future!Service:Dryer repair

Devin Jones: Service:Dryer repairPositive:Professionalism

Dena Teaver: Critical:Punctuality,Responsiveness

Donna Nault: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueFast efficient, came out the same day and turned a bad day into a good oneService:Washing machine repair

Frank Hutto: We recently used Hawkins on a repair for our washer. It went down at a terribly inconvenient time. Thankfully Mike was able to get to us quickly. It ended up being something stuck in the pump, and it was really stuck in there. He went through the extra effort to get out what was stuck rather than simply condemning the pump, which saved us money. Mike was quick, honest, and priced fairly. I'll gladly recommend and use him in the future.Service:Washing machine repair

Kyle H: Called to have my fridge deep cleaned on the coils and dust on the underside. The repair guy came out had to use my broom ,and vacuum and didn’t even bring the right tools to clean the coils. My wife had to do it herself a day later. $88 wasted and called to have half my money refunded and still have not seen a check. Fair warning anyone that uses the companyService:Refrigerator repair

Brittni Hudson: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueCalled same day service to see about getting my spark plugs and wires replaced on my mini van. John came out to my house to get the job done! Was friendly, professional, and quick! Definitely will be using Same Day Service again!

Deborah Polk: Critical:ProfessionalismThey never showed up!!!

NFL Pika: Positive:QualityGreat appliances for cheap

Amanda Seaton: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJasen came in to fix what I thought was just a bad plug but instead saved my house because apparently my breaker box was hit by lightning and he fixed it and went above and beyond! I can't thank them enough for what he and his crew done for me Thank you!

Christint Blackwell: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueIt was very refreshing to encounter a business who's representatives were professional, kind and knowledgeable. I applaud their focus on high standards in customer service.

Donald Higdon: It was late when they arrived.. Check the out refrigerator

Tamara Brown (Tami): Positive:Professionalism,Quality,Responsiveness,ValueMike was great will definitely use this company again 👍Service:Dishwasher repair

nocole fieker: Today's date is 10/3/22. I called the the night about an electrical issue. Said they would be here at 8 am. They were here and ready to get the ball rolling. Within minutes they had everything figured out. I had to get a new panel box and a few outlets repaired. Due to the state everything was in. My house was put on high priority to get done. And they did. Within a few hours my house is fully functional and absolutely no problems. They checked all outlets and just did a thorough inspection of all electrical. I couldn't ask for better service! High recommended!!!! Thank you Jasen and your sons for the quick repair.

Ralph Collins: Same day appliances is a substandard third party company fraudulently using whirlpool's name to sell their product their product is not from whirlpool most in all of their products are rigged and broken to be repaired by them they go on OfferUp garage sales and buy their product and uses Whirlpool name to get businesses the management the staff and the reception is not a good look on Whirlpool Corporation because of the practices that they do they lie they Steep and they cheat. Untrustworthy companyService:Refrigerator repair

Vicki: Positive:ResponsivenessWe got a new air-conditioner put in, there was a couple of kinks but they were very helpful in resolving those issues and very responsive

John Guerra: The tech showed up when he said he would and he was professional. So, for that, I will give 2*. But he didn't have parts or experience with our dryer and quoted a price that was almost as much as a new dryer. It sounded like he was out of his depth. Instead, he suggested we buy a used dryer. In the end, I wasted two days waiting for him to do nothing. I paid $88 for his visit but I was disappointed.Fyi... I was able to fix the dryer myself using $30 in parts (cheaper if i wanted to order from Amazon and wait, but i was able to get the repair kit locally same day). It took me 2.5 hours (including the time to watch youtube videos to learn what I needed). Keep in mind I have never taken apart or serviced a dryer before in my life. Turns out an idler pulley replacement is one of the most common issues in dryers and relatively easy fix. The $30 kit also had a new belt and drum rollers, so i replaced those while i had the dryer apart. I would expect an appliance repair company to know how to handle this type of service for less than the price of a new dryer.Perhaps this company is more familiar with other types of appliances. But I wouldn't suggest them to fix a squealing dryer.

Melissa Higdon: They need to screen the people that work for them. I'm pretty sure the guy they sent out had a drug problem and he also brought his wife with him. Very unprofessional.

Kristia Snider: These guys are great!

Brady Floyd: Great business! Owner has always taken care of me with a smile. Never forgets to check on the product he sold you. Just don't get service like this anywhere anymore. Need more like him 👍

Tigerus38: They came the guy was nice but didnt fix the issue. Instead charged my card for over $400 before even doing any work and havent called me back to fix bill. Had to have another place come who said they differently didnt check or do anything that should have been done.

Tyler D Cox: Charged me 92$ to look at my car and then say they couldnt fix the problem. DO NOT RECOMMEND.

Joe Brandel: Great people

Ruth Fleming: I purchased a dryer. It looks great it works great and when we found the place where you hook on the electric cord didn't have enough screws, they came out and put the electric cord on for us. The tech was nice and made an extra trip and worked way past 6:00 to make sure our dryer worked just right. All this for just the purchase price. And I love the warranty. I will purchase from this vendor again when the need arises.

Dawn Fullington: Very good work. Technician knowledgeable and stands behind their work.

Cliff Manning: Great