Best Mailbox Rental Service Springfield Near Me

Siro Herkenrath: So for my business I had to overnight a package and the plane was delayed no big deal I get it. Ups customer service said they’d refund me/the business. I’ve been waiting over a month now and the manager keeps telling me she is going to call and call me back but never does. I’ve been calling and even went in a few times and am still waiting on my refund writing this review is my last effort to get this matter done and over with

Carmen Ammerman: Great staff, right around the corner!

Eden Jenkins: Terrible experience! Go to FedEx or somewhere else! The employees have no idea what they are doing and what they are supposed to tell guests using the services, which leads to poor management and training! The management is rude and most of the time refuses to talk to anyone to fix an issue they will hang up on you or leave you on hold till you hang up yourself! I sent something overnight and paid a lot of money to have the item sent just for it to not get there when it was supposed to in fact it got there 3 days later! If I wanted it to get there 3 days later I would of paid the less amount of money to have it sent in 3 days not overnight! It should not take 3 days for something that was supposed to be overnighted to get from Springfield Mo to Charlotte NC! My husband is a truck driver and not in one spot for very long! All I got was a bunch of excuses and unnecessary I’m sorry’s! No refund or anything was given and I will never ever use these services again! This store should be shut down there are plenty of others in Springfield to use! The manager needs to be replaced if you want to save this business!

Patrick Bryan: They are always very helpful and friendly to me and my wife!

mando rodarte: Great staff

Jay Anderson: Shipped a package UPS. Apparently UPS lost it, and this store told me there was nothing they could do to eve reprint my receipt so that we could effectively track the package and confirm what nay have happened. It is evident that once this store has your package and your money, they simply can't be bothered to try and help. Very disappointed.

Syrus54: 9:13am on saturday and no one has showed up to open the store. And they're looking to HIRE people!? They were voted Springfield's best!? Proudly owned and operated!?Umm..............

Robert Jones: OK.

Cherry B.: Helpful staff, great customer service. Had to pick up a package, wish they'll do deliver for the 2nd time once you missed.

Hilarie Osier: Service was pretty good and quick but when your returning something, they try and tell u that it costs $1 for a label or if u have a label on ur phone and it says "customer packed" below the QR code, u have to provide ur own box or it costs $1.50 to buy one of theirs. Not much, but to some may be a lot

Raelin Derevencha: The staff at this location today were amazing. A nasty "Karen" came in just after me, saw a long line (maybe 4 people ahead of me) and started taking photos of the customers and the staff. I was uncomfortable as I had my daughter with me, and thankfully one of the staff (I unfortunately didn't get her name) told her politely yet very firmly to stop and to delete the photos from her phone. The Karen argued but the staff was firm and told her she would be calling the police if she didn't delete the photos. I, as a customer lacking a stick up my rear, was so relieved and felt protected in this store today. Amanda helped me at the desk a mere 5 minutes later after swiftly helping the rest of the people in front of me, and although the Karen had harassed her specifically for making copies (which she was doing for a customer) she handled everything with poise and with polite customer service.

Cassie McAlister: Dropped off a shipment to be mailed on 10/20/22. Never shipped. Called spoke to Alaina- had to call back as she never came back on the line after 5 min.- she had no idea why my package was still there. No apology, very short with her words. Asked for a refund of shipping- she said no and she was the manager.I asked her for her manager she said she was at another location- Alaina didn’t know her title or position but her name is Tammy at Sunshine.Don’t drop your packages off here as you cannot be sure they will even be shipped. When they make a mistake, no apology, no reimbursement on shipping, nothing. Just unacceptable customer service.

Jerry: This review is for ups and the UPS Store they didn't deliver my package on time they shipped it all around so I couldn't go pick it up and they told me it was at the UPS store and it wasn't so I don't know how to deal with that

Stephanie Clark: Rudest employees I have seen at any of the local stores. Many of my packages have not made it to the amazon returns center. Hmmmm.

Jamie Barke: You really need employees with better attitudes. Without even asking what my name is, the woman behind the counter on 9/3 when you first opened was really rude and hateful with me. Didn't even greet me then said I had to come back. I couldn't go back because the ride I had couldn't bring me back. The woman just needs a better attitude when dealing with people.

Sopheap Takahashi: We brought an Amazon package in, to be returned to Amazon. And found that it was never shipped from the store or someone has definitely been dishonest about our package and have stolen it or have lost it. I would not trust this UPS store. Tried calling to work things out and have not responded.

Erik Rodriguez: Really rude personnel the guys are always nice but the females are super rude.

Johnny White: Clean business nice employees

Natalie Johnson: Saw a lot of negative reviews about rude staff, but all my experiences have been positive. Staff have always been friendly and efficient when I visit.

FireProof: Alana, Store Manager Customer Service skills are AWESOMENESS at its BEST, ABOVE and BEYOND

Reah Simmoneau: Arrived at 355 pm and the store was closed. Sign says 4pm closing.

Lynne Stokes: I'VE NEVER HAD A PROBLEM WITH UPS, I'M THERE OFTEN, AND THEY ARE WONDERFUL ♥️

Linda Foster: This is a great ups store. The lady went over and beyond to help us.I am making it my new store. Try it you will like it.Good parking !!!

Crystal Collins: This location is super unhelpful. They referred me to customer service who referred me to Amazon who referred me back to UPS. I’ve been to this location multiple times within the past few weeks all to be told the same thing and not be provided assistance. I’m tired of going in circles, it’s ridiculous.

Bluemilk Fourme: The gentleman that helped me return some shoes to Amazon, made my day. So friendly. Great job

Christina Hollon: ZERO STARS!!!!! Do NOT use this franchised location. Go to any other location but this. The will incorrectly add your shipping address up and not honor their mistake. Then when you make contact with them the manager Jessica does not call back and then lies stating she never got the 4 messages to call. After contacting UPS corporate Jessica returns the call. She bad mouths her employees saying they are having trouble with the the store. She accused the gentleman that I spoke to all four times of not giving her the message to return my call. After asked to speak to the owner requesting they honor their stores mistake she stated she would and then call back. She never called back. After reading reviews I see this is how the owner runs their store. The associates in the store was very polite and did what they could to help. If you want your package to arrive at the destination go somewhere else. This place is TERRIBLE!!!!!!!!

Madison Walsh: Staff was extremely friendly and I was in and out in no time!

Thao Nguyen: Stepped in at 3 on Saturday and was told that the store was closed even though it says stores close at 4 PM. Please update hours so you do not have to inconvenience people. You should also accept clients if the door is unlocked….

Allison Barker: Each time I’ve been they’ve been extremely friendly and incredibly efficient. They make picking up and returning packages a very simple process. Thanks UPS!

Chuck Henry: This is the second time in 2 weeks I came for Notary service… and was told both times, “She doesn’t have her stuff today”. Really?

Elva: Nice 👍 good staff

Terry Thompson: , Spring (2022

Need To See The World: Haven’t been to this location in quite a while. What a refreshing surprise to walk into a store and be greeted with a smile and helpful attitude. Although I only had to drop off an Amazon return, it was a pleasant experience. The person named Dom should be recognized for his good customer service.

All About Paint: Used to be a good place, but here lately there's always a line and nobody seems to know what's going on.Edit: Removed a star from 2 down to 1. It has actually gotten worse. I really wish they would just drop off my packages at my house.

Ashley Dameron: Don't have them pack and ship anything! They broke one item in shipment and lost the other one. They'll give you the runaround for months too when you're trying to be reimbursed for their carelessness. I've been blown away by how unprofessional and unhelpful they've been to us.

John Durbin: I've used this location for the past 23 years for my business needs but never again. Intelligent service has been declining for the last couple years but I try to understand with the change in quality employees that are available. Today though I needed to next day deliver some important documents. Simple. 4 employees in the store I think, and they didn't know what to do. I was quiet and patient while they tried to figure it out, but eventually I calmly said that I didn't think they knew what they were doing, I picked up my documents and started silently walking out of the store. Then one of the employees there said "Just leave then". I said what? His reply was " Don't talk, just get out." Repeatedly he told me to be quiet, stop talking and just leave. I never spoke loudly or rudely at all. I've got a formal complaint into The UPS Store corporate office and supposedly I'll hear from the owner of this location soon, but I just couldn't believe how rude this ignorant little immature boy was behind the counter. He refused to give me his name but I can identify him if necessary. And it's a small area with him talking loudly so if there was a store manager he would have easily heard what was going on and they did nothing. I've used this location since 1999 but never again.

Rosie Lewis: Fantastic service! These guys work hard and fast to process shipping, Amazon returns, and printing needs. Thank you!

L: I was immediately greeted upon entering with my packages. I was in and out in under 5 minutes.

Jason Mayer: After having such a great experience with the UPS store in Scottsdale, it made me realize how bad this store is. There is a guy there, with a sleeve tattoo, who is amazing. Sadly I don't know his name. I have dealt with him several times. But 2 times I have dealt with 2 different younger "kids", that have been rude and disrespectful. Being from a customer service background, I can say the tattoo guy should be a manager or supervisor of some kind, but the owners of this store should either provide him with ample help, show up to work themselves, or close the store. Maybe they work a few hours a week, but I have been in that store almost 20 times in the last 30 days and have never seen anyone in charge if it isn't the Tattoo guy.

James Thurman: Had a package delivered there to pick up after work because the hours are listed till 7pm. They close at 5pm.

Susan Reaves: Friendly and very efficient. Fast service but remains a friendly place even when very busy. Excellent UPS Store in Springfield.

Jason Parker: You can’t return an Amazon product in the box now.

Jeff Kelley: They wouldn't ship a ups package with a tracking number. Said they had no way to print the shipping label. Ups store across town manages to pull this off somehow. Lazy employees just don't care to help.

Joy Horgan: Not helpful at all!! The voicemail said they would PACKAGE and send your Amazon packages for free. The associate was going to charge me $30 for a box.

Ma and Pa: NEVER BUY STAMPS FROM THE UPS STORE!!!!!!! THEY CHARGE 80.00 FOR A ROLL WHEN THEY SHOULD ONLY BE 63.00

Charles Tharp: I did not have an experience as they were closed at 3:30pm when I arrived. It would be courteous if the phone and website information were updated to be consistent with the door signage

Sarah Fotopulos: Courteous service with a smile!

Amy Steam: I've made several returns at this location and have always been treated with respect. The staff is very professional and work hard to process your items quickly. I've never seen anyone on their smart phones spacing out, everyone working here takes their job seriously.I will be returning to this location.

Josh: Very poor service. Will not be back.

Doughten Theresa L Reaves: I wanna say : it all worked out in the end. But it did not. As far as I have to go to get the packages since I work during the day no one would be home to answer the door

Dave NA: They say they close at 4:00 but thats not true. I got there at 3:58 and it was obvious the register was shut down earlier and gated around it. She would not fax to papers for me. They don't close when they say. Not a good way to run a business.

C Williams: 3/4 times there are more staff than customer and there is a 10 minute line. No drop boxes, you have wait. They also don't stock UPS boxes, specifically so they can charge $5 to $8 dollars for their boxes, even if you are overnighting or 2nd day air. I ship a lot and try to only use this a a drop off, but that still takes 10 minutes.

Georgia Ipsen: Great service.

Jack Johnson: Refused to accept my Amazon package, 1pm on 5/11/22. Young lady on the counter was pretty rude and very unhelpful. Other ups locations accept these packages all the time without hassle. Cost me a drive up to another ups store, which happily accepted it, and 45 minutes out of my day while i stood in line over there. Thanks a lot.

B B: If I had entered a review a month ago, it would have been 5 stars for their friendly helpful service in the past several years. Today was horrible. I had an item to return to Amazon. I had printed the return label and handed it to the lady. I'd given them items before without packaging and it was no big deal. She said it'll need a envelope, not telling me that'll be a charge; will a padded one be okay. I said sure, if that is what they need to do. Then at the end she tells me that'll be $3 for the packaging. What? Waving the label, she said what do you think this label is for, it attaches to a package, duh. I said forget it, I'll use my own package and wanted the return label back so I could attach it to my own packaging. She said she had to cancel the label. What? Asked how am I to return it then. Told me to call Amazon and figure it out. I got angry and said what the F (I apologize for the outburst) and demanded my label back. The man in there overhearing this told me to leave and never come back. Wow. What a switch in customer service. Time to use a different UPS location. I cannot recommend this place. They need to train their people in customer service.I did call Amazon, they were super! I asked for a new label. They took care of the return and told me not to worry about returning the item, and that the refund will be handled. That is the way customer service is to work, help the customer, not hinder them.

A B: Last three times I have been here they are unable to ship items because of corp policy. Stay away

Ashlie VanZant: Chase and Sherri were extremely helpful. OVER THE TOP SERVICE!!! I will return to this store for all my shipping and packaging needs in the future!Thanks again guys for all your help!!!

Christopher Mann: Super friendly, excellent service, thank you.

Cynthia Long: Very helpful and friendly staff

Mikhayla Higbee: Great and convenient location for all of your shipping needs. The staff is friendly and knowledgeable about products, and have always helped me with whatever I needed. I rented several textbooks from Amazon that had to be returned and I never had an issue dropping off returns here. Overall, I would highly recommend this location to others.

rakshya lamichhane: Went to this location on Saturday at 3:45pm. They close at 4pm. Employee were extra cranky to help late customer. But if I am inside your store 15 min before your closing for just amazon return, you shouldn’t have that much frown on your face. Very rude employee.

Don Richards: Courtney and Sam are so helpful I love These girls they are great thank you so much

Rin Miller: Poor customer service.

Mojo JoJo: In my opinion, this is the best employee managed UPS store in Greene county.

Ashley Schellen: I have always had a good experience at the store until recently when I have started going in and there was a young mix woman probably mid to late 30s who has a terrible attitude. Terrible hire.

Susan Miles: Staff is fantastic. I sent a very fragile package to Boston. It just arrive safe and I damaged. They said it was perfectly packed. I will always use this store.

Shonda Rhynes: I'm saddened that my husband came to this store to return an Amazon item and was charged for the packaging and shipping on the item. Even though amazon covers this cost.Not sure why my husband was taken advantage of (he had never done a return before) but definitely not using this location again after that.

Zacia Morrow-Herrick: Terrible store worst customer service ever

Patty Goss: The employees are awesome always helpful. Thank you!

Jeremy Galloway: This not about this location but about the driver delivering. He rings doorbell and I try to tell him to leave package but he has headphones in some never leaves the package. I always have to go get my package the next day at this location. Please advise driver to be aware and take headphones out while delivering. Also just leave the package at the doo!!!!

Troy Myers: Very professional employees always a good experience!!!

Cordellia Jacobs: There in one woman (manager) in there with long black hair who will stand in the back having fun with other employees when there is a line out the door and another employee (young man) who talks way to much with customers when there is a line out the door. Yes, friendly is important but it’s more important to get the customers in and out as efficiently as possible. The lack of professionalism in this place is deplorable.Update: There is a new sheriff in town, Don, he is awesome. He took care of 5 customers to the other guys 1 customer. Polite but very efficient.

Werewolf Alpha: What great service. Hard to yank 5 stars out of me but these folks are doing it right. Not UPS in particular...you guys kinda bite. But this store has it going on.

Megan Feltwell: Do not come here if you need something notarized. I came to this location on 2 separate days because they only have 1 person on staff who does notaries and both times I showed up that person was not there. Not sure if they even exist because when I asked if they’d be in at a later time no one on the staff knew.

Joanne McKeag: Angie waited on us with humor and patience! She made our experience at UPS a most pleasant one. We will return the next time we need to ship something. I would have given Angie more stars, if they’d been available!

Lacey Mac: Left customers waiting in the lobby for over eight minutes while all three staff members were hiding in the back unaware they had customers standing and waiting.The guy who “helped” me was very unknowledgeable and rude during what should have been a simple transaction.Zero stars if I could

Scott: Is sign of business hours are untrue

Dustin Webb: The last few times I have gotten these cans, they end up like this. Friendly staff but not handling packages carefully.

Ann H: Excellent and quick customer service. In and out in less than 5 minutes

Kathy McDaniel: The one I always use because their the best! They go out of their way to help you.

Kayley Layne: The new pig-tailed high school looking blond girl was extremely rude when I dropped off my pre-paid package. I understand 10 minutes before close may be frowned upon, yet again, that's still 10 minutes of business, so the attitude was unnecessary. She slammed the scanner down on the counter, and could not fake anything other than a look of disgust at my existence. There were two other customers, at other registers, and one walking in the door, I was not going to be there past close anyway. She should look for another job, or learn to fake some customer service, because this is what UPS has representing them.

Bryan Snow: Been in multiple times for different tasks, always quick and friendly. Amazon returns are always super fast, they'll scan and grab your item if that's all you're doing. Notery service was quick, friendly, and knowledgeable

E Wise: This UPS store is a convenient location to drop off packages. The employees get you in and out quickly.

Katie Day: Best experience possible. Chris MADE my day. I no longer have a crippling fear of returning amazon purchases.

Dustin Kittle: Would not return an Amazon package due to the original Amazon box not being present. The package the product was in was intact and in like new condition.

Moses Silbiger: On Oct 18th, 2022 at around 2:38pm I had the so-called "manager" (if that"s a true statement and not a lie to "show off power") of this store (#15092733 East Battlefield, Springfield, MO)cowardly and unprofessionally hang up the phone on me.Basically, she was not assuming responsibility for a UPS mistake, who sent me a package back without my consent as I had asked my hotel. This UPS worker Chris basically and literally "played dumb" with me about my request, did't assume response-ability (ability to respond, aka responsability) for a UPS mistake, and abruptly and unprofessionally hanged the phone on me as I was talking. Is that a "Missouri" thing? I am all for quality customer service. I have travelled a lot but never got this type of mistreatment from branded, bona-fide companies. Is this ill treatment just because I have an accent and Missouri people are not so used to, or open to foreigners? Just because I got a bit upset and do not accept their B.S. response like other clients might do? Anyway, no possibility of dialog at all both with the hotel and with this so-called "manager" at UPS, whose customer service response was AWFUL! She needs to at least be given a chance to learn (or relearn) about how to deal eith people and how to work and behave in an international brand like UPS, which has fierce competition from DHL, FEDEX, USPS, and other medium size companies. This is actually very upsetting about UPS and makes me see the brand with disgust.Actually, this is the second time I have an issue with a so-called UPS manager. The other time was in Kyle, Texas, when I suggested them to install a cell booster on their store due to the very poor internet service they had for their clients to access their phones to accessamazon package returns. I was basically disrespected again, even if trying to help other customers. I wonder how do UPS chose or promote some of their managers (if they are truly so and not a lie to "show power")... Would it be based on their people skills, or only on technical, or "shark" skills?

Megan Wasilewski: Their customer service is great! Always quick and friendly for dropping off packages. Also just as nice and helpful on the phone. I called with a question about a package and she (Chris I think) was so sweet and able to help me.

Sharon Kim: A package came today and before I could get to the door the driver took the package with him to his delivery truck. The slip they left said I would have to pick it up at the UPS store. I have trouble walking so it takes time to get the door and I don't have a car to go get it but what makes me really mad is that I was not able to speak to a human! And I have instructions for my packages to be left at my door.. if it needs signed for they need to give people that are handicapped more time to get to the door and my neighbors know me and would sign to get my packages, Good neighbors help, but I should have been able to speak to a human when I called...

Callie Ann: Always very friendly and quick!! The manager there is awesome, she was working on her own this morning with a long line and she was so pleasant and efficient! 🙂🙂🙂

Karen: Friendly. In and out.

Brian Bingham: Mary is an absolute gem! She was quick and helpful in resolving an issue with an Amazon return. Top notch. Thanks!!!

Jordan H.: Chris at the store was very helpful when I needed a quick solution to a problem. I ship things here frequently and the staff is always quick and friendly.

Dave Tiptoe: Karen central warning, rude and tried to over charge me.

Sandra Berenbrok: I have mailed packages from here many times. The staff is always pleasant and helpful. I have also used their packing assistance and everything arrived safe and sound. I would like to thank the staff and I hope the owner of this Franchise appreciates his staff.

Trevor Mcginitie: Sorry for the confusion I hade the wrong company. Hope this helps the review's

Rachel Erdman: Had a great experience! Chris, the manager, was able to quickly and effectively print out and post several hundred pieces of mail for my organization, and also notarized a personal document for me! I was able to submit my order by email, and she called me to confirm everything was correct—really appreciate she went the extra mile!

hanna lyn: I've been to this location multiple times, as I live and work nearby. I have also used their notary before. Today was a very interesting experience because I was charged for their stamp and signature, which has never happened before. There was a couple of men that used the notary before me that were not charged. The book I have to sign had their signature and zero dollar amount right above my name. I was first lied to by the notary that it was a state law, which I know isn't true based on the free notary their before and the other businesses I've used. When I pointed out that she didn't charge the men, but she's charging me, her reasoning changed and said it was because they were independently operated. Business policy is one thing, but picking and choosing who you apply policy to is discrimination

J. S.: Good parking, clean store. This was my first visit to UPS as I normaly use the post office, but I was hoping to find a better way to ship. I was impressed with the associate who helped me today, Jordan. He had a great attitude and made the packing & shipping process quick and easy...what a blessing! Stress free, quick, great customer service, highly recommend this location.

Eric Sorlie: Fantastic service and commitment tot he customer. Wonderful people that are willing to help however possible!!

LeAnn Sutterfield: Quicker than the post office! Friendly service.

C. Coberley: Very friendly, fast service!

Vera Palmer: Reliable and very helpful! My number one place to ship UPS and FEDEX. 100 % recommend to everyone!

Beau Brantley: Quick and easy!

Dennis Palmer: Ups and FedEx option! They delivered every package on time!

Amy Mead: The owner and employee are like salesman, that negotiate prices. Unheard of.

Logan Mcanarney: Great service!

Terri McBride: I've used their service a few times and they have always been friendly and efficient. Today I had an odd shaped item to ship and they handled the packaging and shipping with no hassles.

david officer: I shipped a similar item by fed ex (at a fed ex store location) and cost me 45.00. When I was told it would be 93.00, I asked for a cheaper/slower method, and was told there was none. I was short on time and had no choice. I will go back to the fed ex facility for shipping.

Chris Luth: Super friendly! Tom is a wonderful person to do business with!

Mike Morelock: Super friendly and helpful!

Kristin Sanders: My grandmother has been using this location to ship things to me for years. Every birthday and Christmas we receive a box (or two!) custom tailored to fit all the presents and wrapping she wants to send. I know it means a lot to her to know that she can get good customer service here and reliably ship her gifts to us. On our end, we are always amazed at how they pack things to send across the country without any breakage or damage! Thank you for a great service!

laura Bowles: I had a precious trunk to ship today, such a great place for all of your mail and shipping needs!

Dakota: The owner is a good dude

Kelly: This man is my hero. He held the FedEx truck so we could get our paperwork shipped out and saved the day. Thank you for being awesome!

Megan Church: Great staff that is knowledgeable and able to quickly assist their customers. I would recommend to anyone needing to mail something or just need to get stamps, overall just a good reliable place!

Landon Wegley: Great tasting cheeseburgers! Great wait staff, You have to try the milkshakes too!

Emily Loving: I took some shoes there today to return by fedex and the employee was super helpful. I didn’t know what I was doing. He even boxed them up for me.I didn’t have to do anything. It was so easy. I really appreciate good customer service. Thank you!

anthony bava: Always ready to help and always a great experience I ship everything here

The Dress Bridal Boutique: I love the republic location. They always take care of me and address any issues I have!

Kris Bishop: Robyn does a great job. Super convenient location, fast service always!

Olivia Neuburger: Customer service is top priority for me. When I need to enter this store the customer service could be a lot better. The last few times I’ve gone here I have been greeted just demands my last name (for amazon returns) just being polite is the way it should be.

Jill K: We've been traveling full time for a year. We use this location for our mail service. Robin and Sam are always so helpful. They scan our mail and email image pdf's. They also help us weed through the junk! They provide a great service for full time travelers and we're very thankful. 👍🏻👏🏻

jana mease: Quick easy and very nice and helpful people

Brandi Lanier: I have been here several times and I’ve never been disappointed. They are always fast and always kind. I will drive out of the way to go to this place just for the customer service.

Vince G: Very quick and friendly service👏👍

Allison J: Customer service at this store is top notch! They are always happy to see customers and very friendly!

Sean Rosell: Very professional staff.

Roger William Pfeiffer: Handy location

Steven Law - Living Free: I've used UPS Stores for years. When I lived in Springfield, I had a box there for my business, and did all of my document printing, faxing, etc. Being in construction I'm constantly on the move, therefore I use the stores that are closest to my work. This is the first time I used the Republic store, but expected nothing less. One service I like is their ability to make custom shipping boxes. I needed one a specific size and they said they could do it, quoted me $15. That was fair so I gave them the order. A few minutes later the manager came out with a box that looked like it was made from scraps of another box. It had extra fold areas that made the box flimsy. Unfortunately I was in a hurry and couldn't wait for a remake, so I paid them and left, but very sure the box wasn't going to work. Later that evening when packaging the contents, the box was way too flimsy, due to the extra folds, that I had to rebuild the box to make it work. My wife got out her hot glue gun and box knife and we built a better box out of the one that we paid for that should have been done better. I don't want to speculate on why they thought it was acceptable, but they should have known, and should have never passed on something obviously inferior. I will use this store again, I am sure, but I think they really dropped the ball on this service. (Addendum : since I'm not able to reply to their reply, I'll add my response here. Two things: One, I find it interesting that they bring up the idea that I'm "shipping a firearm" as if I went in there to do that. I made it VERY CLEAR when I was in there that I was just there to get a box. I already had an FFL arranged and didn't need the shipping service, but as some sort of rebuttal that I was unhappy because they couldn't ship the package because of regulations is untrue and shouldn't have even been brought up in the reply. Two, I thought I was clear also in my review that we had to resize the box to use it, so then how could I bring it in for a refund? Shows they weren't paying attention. I don't set out looking for refunds. I just want to get what I paid for, and in this case I didn't.)

Darla Doyal: The people that are here are amazing,im so glad they opened a store here in Republic

Melissa Brown: I love this new location! It’s very clean and well organized. I was in and out very quickly, and the young woman working there was very polite!

Samuel P: I've had good experiences shipping here.

Amber Tanner: Just want to say these people are amazing! We have done 3 Amazon returns there! They helped bring in the 3D printer not only did they hold the door open, a gentleman came out and helped get one side of the box for him! The time before that I was returning something and I was there a few minutes before they opened, they opened early for me! Super friendly and helpful! I am so glad they came to Republic!!

Kyle Hauser: I'm from out of town and was in need of some help shipping a Fed Ex package. Unfortunately they couldn't help, but I found a new place that just opened down the street, Rapid Ship. In and out fast and very friendly.

Evan Zebert: Very friendly and helpful staff.

Jon Reed: It is great to have a UPS store now in Republic!! Nice staff and great location.

april wilkie: Super friendly and super efficient. So thankful to have this in republic and not driving 10 miles to Springfield!

Zoe Ware: So glad we have this. The employee was kind and helpful. And they have better hours than the one I used to go to in Springfield

JAMES ABBOTT: Rapid Ship helped me with shipping large items I purchased from a seller on FB marketplace to Texas. They made the process very easy. I recieved my items in two days with no issues. Packaging was great. Their professionalism and attention to customer service are exemplary. Highly recommended!

Sara Burr: Adam, Michele and all the ladies at Rapid Ship are the best! They are friendly and knowledgeable. As a reseller, I have asked them for advise on how to ship a breakable item or have had them pack it for me to make sure it gets there safely. Their knowledge and expertise in the reselling world are top notch. I highly recommend them and will continue to support them as they help support me as well.

AB Estate Sales of Missouri LLC: We are so thankful for Rapid Ship! We use them for all our businesses packing and shipping needs. They always do a great job handling everything for us in a very efficient and timely manner. Thank you Michele and Adam.

Greg Ludlow: These guys are awesome! Always very helpful and knowledgeable.

Nick Sutter: The staff at Rapidship is the best! They’re always beyond helpful and accommodating!I had to send my extremely pregnant wife to drop off a pretty heavy package today while I was at work, and Adam didn’t let her lift a finger. He took all the work out of it and even saved me a ton of money on shipping by putting it in a normal box so that I could avoid paying the high “irregular” fees that UPS can charge.He even allowed me to pay for it over the phone because I couldn’t be there in person. He sent me the receipt, and a copy of the label straight to my phone! These guys are awesome. 5 stars. Highly recommended!

Jacquelyn Bladdick: I will use Rapid Ship for all my shipping needs from here on out! They are so kind and helpful! Adam & Michelle went above and beyond for me. Adam came to my car and grabbed my item I needed shipped (I’m 8 months pregnant and couldn’t lift it). They ship with FedEx, UPS & USPS so they worked with us to get us the best deal. I work in Springfield, but will go out of my way to Republic to use them!

Meagan Miller: A really nice guy runs this store, support the local small ma and pa shops guys 👍

Terry Davis: Great staff, competitive prices & they go out of their way to be helpful. I use them for all my shipping!

E Beeny: Best shipping place I've ever used. Friendly, knowledgeable, great service.

Brenten Hood: Rapid ship is by far the best place to ship off any of your packages! The most friendly' most helpful place i've been to in awhile! And they are a small business! Highly recommended!

Nicole Vlieger: So kind and helpful!

April K: This business is so helpful and friendly and full of knowledge in helping my exchange student ship her belongings to Europe .Highly recommend !

James Brooks: I have used Rapid Ship in Republic two times now. Mailed two large rhythm clocks. They were packed very well, service was awesome, they went over and above my expectations.

Superior Auto Detail And Paint Correction: I was just there to ship a buffer out for refurbishment. They printed the emails I needed to ship, plus boxed up my machine really well to protect it during shipping. The store itself is really nice, super clean and organized. Plus on top of all that it's a local store and being a local business owner I like to support other local business! Highly recommend them for any and all shipping needs!

dustin campbell: Wonderful place. They work magic here!

Becky Sexton: Great experience!

Miranda Duckworth: The owners were some of the most kind and helpful that I’ve encountered in Republic. I’ll definitely be using them exclusively. Thank you!

Purply Shaw: Im the son of Adam Shaw.He and Michelle are really good at what they do!

Ashlyn Gunter: Just had the BEST most helpful experience here!!!!! They are wonderful! Coming here for ALL my FedEx and UPS stuff from now on! 😃

Bryan Waugh: without a doubt, #1. drive otr & had pkgs waiting. great, safe, dependable folks!my mail/pkgs are in great hands!