Best Kennel Springfield Near Me

Melissa Franco: Took care of my two handfuls for 10 long days and nights. The dogs came home happy and healthy. They made it very easy for us to leave and not worry.

Melissa Morrison: My sweetie always comes back looking her best after getting groomed!

C Cologna: Jack loves coming here and being with friends.

Jamie Goddard: Our babies are always happy here.

ralph ferguson: Scout loves her days at Happy Tails!

Clifford Collis: Princeton absolutely love’s coming here! Sometimes for the day, and has spent the night here multiple times. The staff is awesome!

mackenzie Schmid: We used to love happy tails, and have been boarding our dogs here off an on for the last 4/5 years. But the last two times we have boarded our dogs, one dog has come back with noticeable injuries that staff didn’t communicate with us about. The first time I figured it was a fluke, but when I called about our concerns the second time after returning home, I never received a call back. This did occur a while ago, so maybe staff or training has improved, but it was so disheartening for us and we won’t be returning to happy tails.

Jan Long Connelly: The crew is first rate, care deeply about the work they do, and were extremely helpful in caring for our kitties during our cross country move. We additionally had to make arrangements for our kitties to be picked up by a transportation service, and the Happy Tails team handled the process without a hitch. Wonderful group and would highly recommend!

Troy Benjamin: Had an emergency while traveling and they took care of my dog.

Stefanie Mead: We left our 2 cats here for boarding for 1 week. As a momma, I cried when we left, but seeing them when we showed up and knowing everything we had requested for them had been done was wonderful. We are a forever customer. Highly recommend!!!!

Adam Strieby: Great people who really care about your family members.

Al Ogden: Great people, who definitely care about dogs. We really feel comfortable leaving our dog here. Keep up the excellent work, it is appreciated.

A. Sch.: I am so pleased with the facility and staff. The man in charge is very knowledgeable and attentive. They are so thorough in monitoring the dogs...even took my dog next door to the vet to check out a bump on his toe. Very pleased with the attention and care my boy receives.

Adam Beets: Always a good experience for the dogs.

John Dodson: Awesome place!

Emily Downen: My dog loves going, super friendly.

Gregg Bender: Good place to groom and kennel your pets. They are aligned with RescueOne all breed rescue, as well.

Thomas choices: How does a dog know it is Friday? I do not know either. Penelope sure knows when it is Friday. She cannot wait to see her friends at Happy Tails. The staff here have been extremely accommodating and flexible to help fill our dog's needs. Great place and getting to talk to other individuals and their experiences bringing their own pets will sell anyone.

Stephen Larson: For the most part this place has really come through. We were a bit skiddish towards Big Leo, but this place welcomed him and he loves it there now.

Kyle McGinnis: Positive:Professionalism,Quality,Reliability,Responsiveness,ValueTom and his crew at Happy Tails always offer us amazing service when planning daycare, grooming, and boarding for our dog. We've been customers of theirs for a couple of years now and I don't plan on going anywhere else. I always have peace of mind when my boy stays at Happy Tails - and he's a nervous one, so that means a lot!

Lee Lee: We board our pups here and today was my first time dropping them off. My pups knew where they were at arriving. Awesome owner and such passion for a furry children. Was polite and getting all details and sharing details of her care she provides. I love the set up and locations it’s Puppy Heaven! Our pups are in the best care here and we won’t go any place else.

Alex Kirn: Friendly couple. Our dog came home happy.

Barry Schexnaider: Took real good care of my three kids

Sarah Ellis: They were wonderful

Cynthia “Cindy” Byrd: We had to go on an pre-planned extended holiday and found this wonderful kennel/pet resort to take care of our recently and unplanned rescued pup. Julia, the owner, must be a dog whisperer, and the care and attention she gave our sweet Gracie was just amazing. Gracie has had some trust and behavioral issues due to her history before she rescued us, so we were - and still are - over the moon happy on how well adjusted she is back at home with us. We’ve already let Julia know what our next holiday plans are so Gracie can stay at “Aunt Julia’s.” In addition to her own super clean environment and kennel run, Gracie’s toys were laundered before they were sent home with us. Further to that, because of the way the kennel is set up, Gracie got to “socialize” with other guests in a “safe environment” — eg within her own dog run. It is such a relief to know we left our sweet pup in trusted hands. Also need to include that throughout our time away, we kept in touch with Julia who answered all questions and kept us posted pretty much real time. You can tell that North Acres is a “calling”, vs a business. Needless to say, highly recommended!

Amy Towns: The people that own this place are very caring and love the furbabies! When I picked up my babies, she told me that my Shepard wasn't going potty like he should have been and to watch him and take him to the doctor if he still is having issues at home. That's real care for everyone's babies!

dorothy seabourne: Great place owner's are very respectful

Melissa Jacques: Love love love Bob and Julia!!! Wouldn't take my fur baby anywhere else!!! He is always so happy to go to see them 😁

Robin Bentle: So thankful for the great care my dogs had while staying at North Acres Kennel

D Coble: Beautiful puppies. Excellent owners.

Jenitia Skogsberg: Julia and Bob are wonderful with my 15yrs border collie / lab mix who is blind. She has been staying with them for 7 yrs now. They helped her come out of her she'll she was very abused before I rescued her. You couldn't find a better place to leave your fur kids! Jenitia

Charlie Rowell: They did a wonderful job grooming Stevie. The staff is always friendly and happy to help. Great place, highly recommended

Michael Steckdaub: Tegan did an awesome job with our little Pomeranian boy. The shop was clean and very busy with return customers. I learned that you need to call ahead for some services. I really liked their services and Tegan for taking care of our boy.

Mark O'Dell: We have taken Ella to Barker Shop for daycare since we got her and she always has a great time. She had her first overnight stay last weekend and seemed to do great! Drop off was smooth and pick up during the Sunday window went well also. We will continue to use Barker Shop.

Danny Hicks: Good people and great service.

Cindy Byers: Have borded my dog with them on numerous occasions and she has always been treated qell

Kim Hamilton: They worked hard to help my pup relax! Did a great job!

Madison LaTurno: We love Angie!! Honestly as the craziest dog mom I know, there’s not anyone I would leave my dog with outside of family. She’s been grooming Callie for several years and she goes above and beyond every chance she can to care for my senior, anti social, not exactly adaptable baby.

Penni Watts: As always they did an outstanding job on all my fur babies!

Elizabeth: The employees have gotten RUDE!! I took my cockapoo at 10:30 this morning. (I've had this appointment scheduled for an entire month, it wasnt a walk in) She said itll take 2 to 4 hours, so I show up around 2:10 asking if hes almost done since it had been about 4 hours. . She says "oh hes next in line and NEXT time if you need him done at a certain time, let us know because we have other dogs that come first" in the most rudest tone. So then i say okay, its just never taken this long before so thought id check, but is it okay if my husband shows up around 4 to get him on his way home from work? She said yes thats fine..so my husband shows up at 3:40 and asks about him.. He gets home and tells me how his encounter went them with, just as rude! "If you didnt get a call, hes not done. Next time tell us a time. It wont be until 5:30 that's he done." bla bla bla..girl you told me he was next in line at 2 and it's now not until 5:30 that he will be done?!7 hours?!!!!Not okay to treat your customers that way.Last time they get my business and I was always generous with the tips. NopeBye.

Gregg Bender: Good kennel and groomer. Not too expensive.

Emily Bell: This place can’t be beat! I appreciate them for all their kindness and professionalism and dog-loving goodness! Thank you for doing such an outstanding job!

Margaret Skidmore: We love the Barker Shoppe. Our mini schnauzer always looks so handsome after being groomed. And last time he wanted to stay instead of come home with me!

jC Loewe: Lovely people, good place for canine care

Will E.: They're great! Boarding and grooming. Thanks Barker Shoppe. Never disappointed when we bring our pet there.

Charlie Winger: Maggie and the crew always does a marvelous job.

Bon Tindle: Excellent job every time

Mary Braun: They do a fantastic grooming on my Shi Tzu.

Kendra Parker: Thor loves it there. Treat him like family

The Local Blonde: Wonderful. They took amazing care of my two boys!Very clean shop, great pricing, and amazing people.Highly recommend them for grooming, boarding, and doggie daycare.

Michelle Mellott: Everyone is so nice and takes good care of my fur babies

D Jackson: Signed my dog up for boarding for what was supposed to be 2 nights and 2 days. However, there was a snow storm the day I was set to pick her up and the facility closed early. They called me ahead of time to let me know they would keep her an additional night free of charge if i wasnt able to make it before closing and they did just that with no problem. Not to mention this facility is already VERY affordable compared to surrounding boarding facilities. The building is always clean, smells great and is very warm and inviting. And also BEAUTIFUL inside and out. My dog has been seen by the vets here twice and they do such a phenomenal job. You can tell everyone here really cares about the pets they oversee. As a visitor of the area, I couldn't have gotten more lucky to find a place like this. I will continue to bring my dog here for as long as we are in Springfield.

Molly Hoppman: Critical:Professionalism,ValueJudge mental

Dani Preston: Emmett loves it at the Pet Ranch! Everyone there is so welcoming, helpful and friendly. So glad this place was recommended to us.

DEM610: Critical:Reliability,Responsiveness

Alex Dreith: The staff at Millwood Animal and Pet Ranch did absolutely amazing with our little Theo! It was the first time we took him to day care and we were worried how he would do with other dogs. Within a couple of days we had to drag him out of there because he was having some much fun. They did such a great job of posting photos on their Facebook page and it always made me smile seeing him come across my phone, interacting with his new buddies. It’s a weight off our shoulders to know we have a spot we can take him if we need to get something done during the day. Thank you Millwood for making Theo feel right at home!

bethany house: I have contacted this facility on two separate occasions and left a note for the owners of the facility to call me back. I have 5 dogs that I wanted to board here. I board my dogs all the time, and I figured this facility would be interested in earning my continuous business. The first time I called I spoke to the front desk receptionist to inquire about pricing. She informed me they did not offer any discounts ( military or multiple dog boarding discounts). I have NEVER been to a boarding facility that did not offer some type of multiple dog discounts for 5 dogs. This is the reason I left a note for the owner(s) to call me back. I am extremely disappointed in the lack of business response to my messages left. I will be sure to let anyone I know interested in your facility of the experience I had .Update: This facility just replied to my review 2 years later. I find that humorous. Rest assured I have found other arrangements for my 5 dogs.

jessica braden: Knowing they're safe means so much! It's just an extra that I know my babies love playing with other doggies and the girls here treat them like their own. Dr. Smith has been my Vet since 2000 and I'd never trust my little sweethearts with anyone else.

Caitlin Robledo: My dogs love going here. The second I say the word "daycare", they perk up and get excited. I love how Millwood is a reasonable price. Also I love that they take pictures so I can see how my fur babies are doing! I would recommend for anybody to take their pets here. They have reasonable pick up times for everyday of the week. They even went out of their way on a weekend to fax our dog's rabies shots info to the humane society so we could adopt our second dog.

Stephanie Lewis: Thanks for always taking such great care of my dogs! It's so nice to be able to go to a place that you know your dogs will be loved on like they are at home!

Kennedy Smith: We board our dog at the Pet Ranch. My family is very particular our pets. We have received nothing but the best care from the staff. When we ask him if he wants to go the the Pet Ranch he starts running around and gets excited! So fun. Highly recommend!

Tawnya Infantino: I bring my pooch to the Pet Ranch any time I am in town and can't keep her with me the whole time. I LOVE the atmosphere and the staff is always so helpful! My girl is always so happy to see everyone and I never worry about her! It is so nice to have peace of mind when traveling and knowing that she is playing and being taken great care of!

Emily Quas: This is by far the best boarding facility in the area. Their facilities are beautiful and they have a HUGE grass yard for my dog to play in. They are joined with a vet clinic, so I don't hesitate to leave my dog in their care. Many times I am there, dogs are outside playing together. They also offer bathing and nail trims.

MK Magnuson: Pet Ranch at Millwood has a caring, friendly, knowledgeable staff. Charlie is a dog with anxiety and has zero issues staying at Pet Ranch! It's also comforting to know there is a veterinarian available should the need arise. I wouldn't take Charlie anywhere else.

Garen Gilmore: In the middle of moving we boarded our dogs with Millwood Pet Ranch. We had used them many times in the past and had a positive experience. So we dropped our dogs off on Wednesday and were scheduled to pick them up on Friday. Trying to meet a timeline to get out of our old house we were not able to pick them up Friday. Not knowing the holiday weekend hours I called Saturday morning to try and find out. There was no answer so I left a message. I also checked the website and still could not find the hours of operation. I had really wanted to get the dogs over the weekend to get them trained on our invisible fence. Because I could not reach anyone I had to wait until Monday to pick them up. I was charged 2 additional nights and voiced my opinion with the girl at the front desk. She informed me that she would talk to management and the would call me. I did get a phone call from them 3 days later and Explained to her what happened. I told her that I was not able to find any holiday hours and never received a return phone call from the message I left over the weekend. I asked her if she got my message and she said that she did. She simply told me that everyone else knew when they could get their dogs. She also asked me if I called the emergency vet line and I said why would I do that when I was boarding my dog. I was very disappointed in the lack of care or customer service. I truly felt that it really didn't matter to her whether I continued being a customer or used a competitor. I would not recommend this company to anyone!

DeAnna “Dimplez” Pino: I love taking my 3 frenchies here! They are well groomed and my girls get their nails painted

kari tatom: I actually would love them but they do not answer their phones or have an answering machine. Cannot do business if you cannot reach them.

Dakota L: No refund policy is ridiculous! I purchased a package for $350, dogs only attended once. Requested a refund because of moving and was told no refunds.

Rita Brumley: Very good 😊

william Lewis: They do an excellent job Soda is always happy when we pick her up they do great grooming and nail clipping on our puppy

Terry Headrick: Good job

Debbie Peters: They always do a wonderful job grooming my the dogs. They may bea little expensive, but they are worth every penny.

Kara McCoy: Love the staff. Always friendly and treated King well. Grooming and doggy daycare services are great!

Ryan Kelly: I don't like that there isn't anyone there 24 hours a day..Sunday is pretty much a lockdown day..they show up for an hour in the morning and afternoon just on Sundays...

Victoria Salinas: The only place I trust with my pups! I have an extremely anxious Great Dane who really enjoyed her stay here. Plus their customer service is outstanding- my flight home was delayed and I missed pick up by almost an hour but they were kind enough to stay late for me to get my babies! That compassion and understanding was further proof of the quality care they provided my pups.

Roxanne Garnett: Staff is friendly and professional. Results are AMAZING and they made Sushi (12 year old male Pomeranian) so welcomed! Thank you and we will be more than happy to visit again!

Michelle Perez: I took my TT here a few times to be groomed bc of how highly rated this business is compared to others in the area. They always do an excellent job! The reason I won’t take my dog back here is mainly because they don’t like it when I look in the only window they don’t have covered up.

Melissa Green: Positive:Professionalism,Quality,Reliability,Responsiveness,ValueThis is the only place I will take my two French Bulldogs. The staff is super friendly and attentive and my dogs are always very well taken care of. Drop off and pick up are a breeze. I highly recommend Pampered 🐾!

Faith Perdue: I am so thankful for y’all!!! We have four dogs and we wouldn’t chose anyone else to take care of them! Your love for animals and their parents show each and every time we come in there! Every staff member is loving, attentive, supportive and understanding! Thank you for being a place an animal lover can count on!!

Robert Sonnakolb: They fast and efficient pet groomer !

Julie Mousel: Alway friendly staff and my dogs love going!

Brigitte Pliska: Positive:QualityI'm so happy to have found this place for our dog's boarding & grooming needs. Now when he sees me prepare his overnight bag, he gets excited knowing he's going to the "resort". Once we get there he rushes the ladies in the front office to open the gate and let him in. That just says it all to me.

Morgan Rodery: Positive:QualityThis place is great, our dog loves going to daycare here and he is always worn out afterwards. They also do a really good job grooming!

Alva Arnold: Positive:Professionalism,Quality,Reliability,Responsiveness,ValueThey know and pay attention to each dog and know they are our babies.

Caleb Wells: Had to rearrange our schedule to drop our dog off in the morning, nobody was there and the voicemail box was full so you couldn't leave a message. When I was able to get someone to pick up the phone they said they "just didn't see there was a drop-off this morning" and laughed.

Matthew Hedges: Knowledgeable, helpful friendly, but they area bit higher on routine vet care than most others.

Warren Sandwell: They always take very good care of our dogs! We trust them all the way. Our dogs have stayed here several times and always seem happy and healthy when they return home. They even played with them and sent us pictures which made us feel very good about how they were being treated there.

wayne foxall: Great place run by people who care

Sarah Drees: Our dogs are always well taken care of. The staff is friendly and the prices are the best in Springfield.

Barb Novak: Have an elderly dog, they know all her issues, sometimes we're not sure what goes on? At times she's not given all her treats that we instruct, this last time she had a mess in her bed and blanket during her last night and that is her safe haven, so we wonder what she slept on during that day?( She sleeps a lot)(she has very bad eye sight and hearing) When we did get home with her, they didn't put her blanket in with her dirty bed, had to call the next day to try to track it down! Not the happiest!

Randy Runion: Great our dog LOVES IT, They treat your dog like it's their own

Bbodega Bbodega: Love this place. They take excellent care of her animals when they are kenneled there is a vet right next-door so no worries when we are out of town a great place they know the animals by name call us when something isn’t quite right and I trust him to take care of everything until we get home if there is an emergency.

Luke Sherman: I love this place! Wonderful grooming, and such a sweet and attentive bunch for kenneling my cat!

Andrea Boatman: Never used their boarding services, grooming only. Groomer Erica always did a great job with my dog but out of nowhere she was gone and nobody told me until I showed up for the next appointment. The new groomer did not bother to introduce herself to me until the second time but only because I asked for her to. She never showed any interest in talking to me about what I wanted to have done for my dog and after giving her a few chances and multiple unsatisfactory grooms including scratches on my dog's belly, choppy cuts and not using the correct clipper length as requested, I gave up and found me a new groomer. Even when I complained nobody seemed to care. Also, grooms take forever because they "collect" the dogs in the morning or afternoon and most of the time afternoon appointments were unavailable.

Robbie Rudder: Used their boarding service for three months. Great service.

Nikki Sullins: Took my toy Aussie in for a grooming. I haven't had the time or patience to try to groom her due to just having a baby so we decided she could use a grooming. They were friendly and did a great job on her groom! We added a deshedding treatment to get the undercoat and it helped so much! They even put the cutest little feather on her ear! Will definitely be going back!

Sherry Jean: Good

Victoria Cordero: My standard poodle went in today for a LONG over due cut and they did a fabulous job and exactly what I asked of them. She came out super happy and well taken care of. I wish I had better pics because she was very excited to get home. The only downside I have to say is they are very hard to get on the phone however they are incredibly busy so it’s understandable. I’ll be taking my pup here again

Katie Daniel: We have used Bark & Bathe for grooming, doggy daycare, and boarding with our two dogs. They always do a fantastic job with grooming. They also do a great job with daycare and boarding. One of our dogs gets pretty nervous, but even he settles in and does fine there.

Whitney Weddle: Tracey at Bark and Bathe is pure magic. She has groomed two of our dogs, both rescues who needed to learn how to handle grooming. Aside from looking fantastic, she has such a way with dogs that it puts them at ease. Highly recommend.

Savannah Winfield: My doggo LOVES this place❤️ she has really grown out of her shell here! And we absolutely love her deshedding treatments 😍

David Uzzell: I hate doing this. Took my dog there for a bath and grooming. They said he was too matted, so they shaved him. Dropped him off at 9am. Received a text at 12:30 he was ready…then a follow up text that I had to be there by 2pm or it was a $15 “Extended Stay” fee. Next day he had an accident at home, first time in almost 2 years. Has turned super clingy for the last 4 days.. Found a huge cut on the bottom of his ear scabbed over. No clue what happened but it wasn’t good. Semi friendly staff,, overpriced, and a $15 surcharge after 5 hours? If you love your pet, this isn’t the place, sorry.

D T: I have taken my puppy here for 4 years they always do a great job! The price is expensive but the quality does match it I feel!!

Jon Orengo: Our puppy (🍵 Maltese) is always so fresh when he comes back from his cut. This place is worth the price for your fury friends.

Kary Arevalo: Amazing service!

Lauren Johnson: I am so glad I put myself on the waiting list to get my puppy groomed here. Tony did a great job and definitely knows what he is doing. The staff was friendly and informative and I know my puppy Belle can't wait to see them again!

Robert Egger: You get what you pay for!

Jeff Widmeyer: Over the years we have taken our dog to a few places and have only found two that we like. Bark and bathe has become our number one. The people are friendly and he seems fine both when we drop him off and pick him up. I do believe everyone that we have met genuinely enjoys their job and their clients.

Maryanne Caruso: I moved out to Springfield area a few months back I have been looking for groomer since then everyone I have taken him to did a fairly passable job I am beyond happy that I found bark and bathe they did a wonderful job. They listened to my concerns and did what I wanted my dog looks like himself again. thank you Kristen we will see you in a few weeks. I highly recommed!!!!

Linda Weidner: Stopped grooming on Saturdays and booked appt in March 2022 for June 2022 on a Saturday as I show up they said we don’t do grooming on Saturdays anymore. No call or message was left on either of my phones. Bad communication to let people setup an appointment for a weekend grooming and stopped it in April 2022. Will not go back to earn my business.

Debbie Parks: Pippin had a great time at doggie day care. He always looks great after getting groomed!

Karen Cavalli: Trista did a great job

Sam Mary Highfill Highfill: My Jasper always looks great, especially his Bandanas!

Ancient Path Walker: I highly recommend it!

Geri Upp: Love the convenience of "walk-ins" for nail trims! They have always done a great job!!

Rebecca Rose: Love how they have cameras to check in on my pets:

Tom Cannon: Can’t say enough about how great their staff are at taking care of your pup in a great facility and location. We have taken two of our dogs to the east location since it opened and one dog to their west location for years before that. We love being able to check in on the pups while traveling and knowing they are being cared for very well.

Debra “Deb” Bentlage: My Sparky always has fun and comes home so happy!!

Cindy Reed: The staffing is amazing. You can tell they really care. My dog is a completely different dog since we started coming.

Denale Willis: Camp Bow Wows provide great socialization and numerous enrichments that gives my ACD (aka Blue Heeler) a great experience which wears him out mentally and physically. Springfield East location has amazing staff, they keep me updated, take the cutest pics of my boy and Keegan enjoys spending time with them....he runs enthusiastically to their front which I can never get open for him fast enough....lol. I highly recommend Camp Bow Wow Springfield East for day care, boarding and grooming services.

Shirley Wheeler: They take very good care of Clark, and he always seems happy to go there.

Gale Wheeler: Very friendly and met my needs. My dog Skeeter seemed to do real well there.

Ybel Yap: Very professional. Nachos loves them..we are now living in another state and will check the Camp bow wow location over here. Thanks!

Maria Rusk: I take my pup here once or twice a week. They let him run around and play get a bath and his nails done and he can have someone on one time. By the time I'm ready to pick him up he is wore out and he is always happy when he comes in.

Tiffany Martin: My husband and I have often chosen to not travel if we couldn’t take our dogs, but Camp Bow Wow East has helped us ease the anxiety of boarding. Both of our dogs do so great there. The camp counselors are great about following our feeding protocols and have even gone above and beyond to make sure we are comfortable with the care they receive while we are gone. What was once stressful is now an easy solution.

Deb Simpson: The staff were helpful from the first phone call to changing a booking to our first day, and sent me updates on my dog Jed's day with pictures of him. I love that I could see him on camera and he was very happy to go back. This is the EAST location.

Alison Fleming: On boarding, the Camp East looked after our 5 year old cocker spaniel as if he was their own, couldn't have asked for a better service. He had a cruciate injury at the time and when we picked him up after a couple of weeks he was so much the better for his stay there!

Victorian Rose: Absolutely the best. I can go away & know my dog is safe, loved & very well taken care of.

Jo: I made a call for my friend today. She brings her dog to the east location. I was watching the cameras for her this morning and noticed one of the girls there was being aggressive in yard 1, shoving them down and yelling at them. The woman on the phone said her name was Lauren and was extremely rude even though I was being nice considering the circumstances. I relayed the info and she told me that I was wrong, and needed to know my dogs name. It's not my dog, so I didn't feel comfortable telling her, especially because I was worried they would treat her unfairly if they knew. So I explained that I didn't feel comfortable since the girl was doing it to other dogs, so I don't understand why it matters which dog. She got very hateful, said I was wrong and hung up on me mid sentence! I have a dog of my own, and if I ever need to board her I absolutely won't be going here!!

Rochelle Wertz: NOT ALL CAMP BOW WOWS ARE THE SAME.I will never set foot in this location again. The Springfield Camp Bow Wows do not follow the standard protocol and doggy care we’ve experienced at other locations across the country. Our sweet bully breed passed the interview in Georgia with flying colors. I called Springfield East to make a reservation (we would be vacationing in the area), and they indicated she would need to have another interview. I was a little disappointed, but agreed anyway. When we brought her in for the interview, it was clear the Camp Counselor hadn’t read our dog’s intake form. Our dog was kenneled for 2 hours (stressful) before the introduction. They brought her into a yard and made her meet another dog immediately without giving her time to get used to the smells of the yard, or relax from being in the kennel, and was kept on her leash. From the video, you could tell the Camp Counselor was afraid of our 80-pound dog. We called immediately, since our dog has some leash aggression from being beaten by her previous owners and should not be introduced on a lead. They apologized for not reading the intake form, and agreed to reintroduce her off-leash. They reintroduced her to an old fragile greyhound, and again were afraid of my strong dog. They did not pass her the second time, but agreed to keep her for our full reservation (just without play time), and would re-test her the following morning when she was more relaxed. They said either way, they would text us with an update following the re-test. By 1:30 the following day, I had not received any update. I also noticed she was not in any yards, and did not get “off-time” exercise as promised. We cancelled our vacation and the reservation a day early. When we picked up our dog, they gave us the dog bed we left and the food before bringing her out. Her dog bed was not warm, which means it was never in the kennel with her. This location is a gross misrepresentation of the great franchise that is Camp Bow Wow, from experiences in Nevada, Tennessee, Ohio, and Georgia. This office should be ashamed of themselves and embarrassed to call themselves dog lovers.

kim ritter: Positive:Professionalism,Quality,ValueMy dogs appeared very happy while they were there and being able to view them on the app helped ease my mind. Overall it was a good experience

Anna Coker: Positive:Professionalism,Quality,ReliabilityI feel that Beau is very well cared for at Camp Bow Wow. He gets excited when he knows he is going.I feel comfortable leaving him when I am away over night.

Christopher Gross: Our one yr old puppy, Loki, loved his time at Camp Bow Wow. He made some friends and got to play for hours. I love that I can login and see him on video any time I want.

Rebecca Swindell: It is great to be able to log in and see my girl playing and having fun, not being caged all day. The staff is very accomodating, thank you all!

Pam Buesing: The staff were very friendly and took very good care of our Jublee and Bella!!! We will definitely be back!!!