Best Internet Service Provider Springfield Near Me

B Jake767: Same as other people. Installer didn’t show, call or anything. Called 3 times to hear them say it’s not in my area, even though my neighbor is connected from a box buried in my yard. Asked for a refund and will be keeping service I have. Maybe I’ll try again when they get there act together.

Douglas Scott: Installer failed to show. Called company, “Oh, sorry the computer cancelled your appointment, try again.” No thanks, I’ll spent my money with a different internet provider.

R H: best prices.

Big Mike: Critical:Professionalism,Quality,Responsiveness,ValueSome of the worst service I have ever seen and that's really saying something. Internet constantly goes down with no explanation. Even if you call in and you are lucky enough to get someone on the line no information is provided. Can't wait to not have to use them.

crashk6: I've coordinated and recommended the installation of Springnet for several locations. The service is quite reliable, planned maintenance is always notified well in advance. This is not a typical consumer level ISP, this is fiber services built out and deployed directly to your facility for mission critical applications. As such, if you are a residential customer this is not for you. If you are a business with an IT department or a have a network management company on retainer, you won't find a service around with as low a latency and as good an SLA as Springnet. If you're not in an area where build-out of Springnet is viable (no nearby fiber to tap) or your needs arn't quite as "industrial", then Wide Open Networks would be a good second choice if you're within their signal footprint.

Victor Broz: This service is best ONLY for business use. Rental properties are trying to offer it to their residents. It is a huge waste. The service is sub par. It does not get the speeds offered. If you want to connect multiple devices, you WILL need multiple outlets for the ethernet cables or a splitter of some sort. Customer service is sad and inefficient. TLC properties recently took on this “service” for their residents. Many of whom are college students. It’s a train wreck. In conclusion, don’t bother. This company is not ready for anything.

Dakota Davis: I can't blame a bad rep for everything. The rep said I had "no authority" to be calling, because I live in an apartment and only the manager can call. With that being said, she was awful and so rude. On top of everything she did not point me in the right direction of who to talk and didnt give me any information.Since that day, i posted a negative review. I've recieved 3 calls from their company since, trying to resolve my issue listed on the review. I wasnt able to answer the calls Unfortuently, however, the issue seems to be resolved over the past few days and i appreciate this company doing their best to solve my issue after the rep was extremely disrespectful.

Slava Eremenko: Don't know about their service, but price/speed/quality ratio is great. Unfortunately they do send out copyright infringement notices when you download some free copyrighted content using BitTorrent protocol.

Sean Sutton: Terrible service. They don't return phone calls or answer the phone half the time. Don't believe me? Try calling them. They are 90 days out for new installs. That's right...you have to wait 3 months for new services Why would anyone do business with these people? It is ran EXACTLY like city utilities/DMV. They don't care about your business b/c it does not affect their paycheck.

Sam Nichols: Tried to call to get a business internet quote and got sent through a maze of automated messages, most of which offered identical menu options, and none of which connected me with a sales rep who could help me. Guess you don't want my money!

Egypt: Critical:Professionalism

LeeAnn Miller: I DO NOT RECOMMEND AT&T! Zero stars. Salesman came to my door with this really good price for internet. Since I am paying $20 more for Mediacom, I thought I would try it. He told me that my next door neighbor was switching because their Mediacom bill doubled. This was a lie. They did not switch. Since 2-12 (when I hooked up internet from AT&T) It was slow, would not stay connected to my devices. Spent a good four hours trying to get working. I am self employed and work from home. I wasted hours trying to get it working properly and as promised. I am glad I did not return my Mediacom modem yet! Reconnected Mediacom and viola! Works with lightening speed and stays connected to my devices.

Adam Dixon: I have dozens of offices using AT&T, Brightspeed, Mediacom, SuddenLink (or whoever bought them out this week), et al. Dealing with their collective support infrastructures is special cumulative hell--awful in new and interesting ways every week it seems. However, WON communications is always a pleasure to communicate with. They're always responsive, when you need support. They work very hard to make their product reliable keep it reliable, so I don't have to, and that is worth a lot to me.

Joe Tucker: Very pleased with service everyone is very friendly. Called on a Wed and had install done by Friday am. Installer Brad did an awesome job of concealing wires, was very knowledgeable and polite. Would absolutely recommend Won.

Aaron White: Very fast setup and great service. A+

brianna holland: Great service, very friendly staff especially Emily she was able to help us keep our service on until after Thanksgiving due to my check not hitting my acct in time to pay my bill before Thanksgiving. Highly recommend 👍

Rakesh Arora: Do u have any refer or commission based plan...if I will give u customers in ur area?

Jason Gaynor: Business internet service. My location is "blacked out" from getting service from anywhere besides City Utilities Springnet, which carries a 3 year contract. For a small office, it was extreme overkill. I contacted WON and they were recently able to provide service to my location. What a blessing!! Fast speeds, WELL ABOVE the advertised speeds with minimal jitter (ideal for VOIP). Month to month, no contract. So pleased thus far, thank you for the professionalism and skill in your install as well! Great, local people to work with who actually care. Thank you!

Blake Gray: I highly recommend WON Communications. Excellent service

Landon Saunders: Great internet company! Very helpful, reliable and fast! We’re able to stream on multiple TVs at once and play games as well! Thanks soooo much!

Alan Stocki: Finally an internet company that really cares about its customers! Thank you!

Keefe John: Support local small business!

David Williamson: Great provider. Love supporting local businesses, the true lifeblood of our economy.

Alex Beard: Your best choice when it comes to choosing an ISP. Nobody in the area comes close to their customer service and dedication to the end user. Extremely pleased with WON Communications 😁

Fallen family: You can't provide service to my house but you can provide service to your office. Big disappointment, there aren't any other decent internet providers in my area so until this is fixed then you get this one star

Jenifer Washer: Out of frustration I initially gave a less than positive review. But I must say they did everything to turn that around. The technicians they sent out worked diligently to get the service back up and running and it was a greatly appreciated

Jackie King: This is a great local company that helped the busy little nonprofit I manage finally get speedy internet and upgrade a badly outdated phone system. They were easy to work with, professional, and have excellent customer service. Highly recommend!

Mike Czinege: I own a home in the Lake Pomme de Terre area. Our mobile carrier is T-Mobile, so we have absolutely no network or internet service. WON Communications left a flier on our front door this Spring. I reached out and scheduled an installation in June. The customer service desk was friendly, helpful, and responsive. Installation was scheduled within a week. The technician was on time and very professional. Installation went smoothly and our internet service has been very reliable, and cost effective.I highly recommend contacting WON to compare their services. I think you will be impressed with their friendly and reliable service model.

Bryan Simpson: WON goes above and beyond to help their customers. 10/10.

Bob Vest: Had new roof put on, let them know was ready for the dish to be reset the morning of. Tech came out after hours that day to intall.

Libs: Worst customer service I’ve experienced. Waited a week and a half for service setup. Sent voicemails with no return calls. Very disappointed

Jamie Root: With the best customer service and response time, WON is the only Internet service for us!

Angela Lupole: Slow service! Constantly lags

Josh Ryan: Wow. I get internet for maybe an hour at a time. Cannot seem to even get more than 89mbps. Even with the IP add-on. How is this a thing? I suddenly remember why I have had my own internet for years before I moved. Should be investigated for “providing” a service that doesn’t exist.

Scott Chick: I've been waiting 6 months to be connected to their high speed fiber service and the garbage they have me on now is a joke. My tv is hardwired into the router and it still constantly lags. Called for service and told they can't get someone out until nine an noon tomorrow while I have to go another night without tv. Service is so bad I wouldn't refer them to an ex.

l_Pete_l: Great internet company to work with. Service and customer service is 10 star. They are limited on the speed but in our area they're faster than any other.

Alpha Romeo: Their lousy setup at my apartment complex has nuked the ethernet in port on 5 of my routers. They claim it isn't their hardware, but the only place I have to plug in my routers to is THEIR ethernet port in my wall which is connected to THEIR switch. They refuse to pay for any new routers, and refuse to accept responsibility for THEIR faulty equipment. DO NOT USE!!! YOU GET BETTER CUSTOMER SERVICE USING YOUR MOBILE CARRIER'S HOME HOTSPOTS!!!

Robert Lane: I wish my review referred to the service or connection but sadly, their customer service and response is so poor, I'm not sure I would ever give them a chance to become our provider.Net Vision was somehow contracted to provide Fiber to the City of Fremont Hills back in October 2021, what they did was provide a constant headache. During the initial install in Oct, they not only tore up landscaping on several homes backyards, including mine, but they also cut through 4 homes Irrigation lines. Mistakes happen but they knew they cut thru some of the lines and simply ran their Fiber under the irrigation lines ! April comes around and we are back pressure testing our lines and of course our yard begins to flood, the sprinkler heads don't come on and several have been completely crushed by their trenching machines. Contacted Fremont Hills manager who put us home owners in touch with the Net Vision sight supervisor Tyler, nice guy but apparently works for a tool. Tyler and his team said they don't so repairs of such magnitude and suggested to have the line repaired by an Irrigation company and have them submit the bill directly to them or be reimbursed; what a nightmare.Took 6 hours to dig up my back yard and properly replace the 4 different sections completely cut through, not to mention the 5 sprinkler heads that were crushed. Submitted pictures and the invoice as suggested and 3 weeks later, still getting the run around by the Boss "Steve". How sad that it takes a bad review on Google, a formal complaint with the City of Fremont and a BBB review just to get my 412.00 reimbursed, but here we are.Know what to expect with this company when you plan for good service and fair practices, it may not be as simple as it should be.

april kontak: I am a Joplin customer and recently had my first experience with NetVision customer service. Any time i called, i was immediately greeted by an actual person who could quickly access my account. I was treated with kindness and respect throughout the process. Each team member I spoke with was wonderful. The agent who came out (he had to drive an hour each way) was incredibly efficient, knowledgeable, and thoroughly explained his solution. Absolutely fantastic service. Thank you!

D McMac: Devin, the Net Vision technician did an outstanding job getting us hooked up and online today. We just moved into a condo and have been without TV and internet for over a week. Devin really knows his stuff! We really enjoyed how he worked so efficiently and answered all our questions. To Net Vision: Devin deserves a raise!

Creative Wearhouse: Updated April 26, 2022:At first NetVision was great. The speeds were quick and consistent. However since initially signing up I have had 2 different times where the internet has went down for lengthy periods of time. The first time it took a week .Right now it's been down since the 23rd and they are having to come back tomorrow to work on it again, putting me at 4 days without internet service. I am self employed and work at home. Each time the internet goes down I have to use my mobile hot spot. The work I do causes me to burn through the months maximum data (before being throttled to dial up speeds) in a days time. The last time this happened I was told that someone cut a cable while mowing. Not sure why the fiber cable isn't buried.I could have signed up and had Quantum Fiber installed and running by now. I want to stay with Netvision because they worked hard to provide fiber services to our neighborhood when no else would do it. However if this isn't restored tomorrow, then I'll be signing up with Quantum. I like Netvision and would continue to support their business...but I can not go without internet when it effects my job.

Jessica Ingels: Net Vision has been excellent! The customer service is great and super helpful, the techs that they send out are quick, respectful, knowledgeable of their job, and the service has been very reliable.I highly recommend them!

Ryan Ingels: Easy to get in contact with if need be and great internet service. I haven't had a single problem with Net Vision.

Bryan Reagan: Have tried calling multiple times now, and all I get is hung up on after exactly 2 sec. It would be understandable if it was another business, but an ISP can't have internet phones if their service is going to go out... The company asks to call them in response to my review, but again there is no service line that is usable.

Friendly 316: I kid you not. This company is literally the worst provider ever. I can barely watch movies on anything due to my internet going out constantly. I can never play online games due to always being over 200 ms. This is why your company is going to go under. 3

Alex What: It’s best to call multiple times until you talk to someone who actually knows how to help

Travis D. Schilla: I am genuinely not convinced that this is a real company. I cannot explain how many different employees I have spoken to and the wildly different stories I’ve heard from each of them about what the problem is, how to fix it, details of appointments, etc. We are approaching 2 weeks with the same problem that should be an easy fix. Appointment 1: no show. Appointment 2: showed, but didn’t know how to fix the issue. Appointment 3: no show. Appointment 4: it’s anyone’s guess. If you have any other options whatsoever, save yourself the aggravation, lost wages from taking off work & not having internet to work from home, literally hours wasted on the phone, and general tomfoolery, and just pick a different provider.Follow up edit:I spoke to the Operations Manager and he seemed to take this seriously. I appreciate the follow up, and hopefully this will not be an issue in the future. While I stand by my review, I think it's fair to mention that the company follows up on issues when you raise it above the customer service level.

Becca Williams: Please don’t use this company!!! They are HORRIBLE. Jeff Johnson is the worst!

Mike B: Good luck if you ever have a problem. You will get the runaround on the phone, and God forbid if you ever have a problem on the weekends.Totally not worth it, this is one of the most fly by night outfits I have ever dealt with.

Brad: If you’re looking for a provider that has outages multiple times a week, look no further Netvision will provide that for you.They updated our internet to be faster and after multiple outages they informed me that the part the upgraded to is known to break on them. Real intelligence over there using faulty parts

thats wack: Helen Keller’s eyes work better than our internet.

Kim Goddard: I have no idea how this company stays in business. The internet is the worst I've ever had the displeasure of using. They have constant outages and every time it takes days to restore. After it's restored the connection is so bad it only works less than 5 mins. I wish my apartment complex would consider another company. For now we are using another company and paying for it independently. So much for internet included in rent!

Kobe Calloway: Thought this was a independent company but it just set me up with Brightspeed and after my appointment got rescheduled back a month I have had more outages than service days

Vanessa Weeks: So far, this company is amazing!!!! Compared to AT&T, wow! Logan was an amazing representative!! I will update after installation.Update-The installation went great! Got everything connected and it is so much faster than AT&T or Mediacom. The only issue is connecting our ADT systems but that is one their end. Will never look back after switching to this company.

Tony B: Fastest internet available in Springfield Missouri! So happy I don't have to deal with Mediacon or AT&T ANYMORE! Free install and free modem for $65 a month sign me up!

Kathleen Clore (Kat): Oh boy.. wish we had this YEARS ago! Friendly in-person service, no installation or activation fees, or any others for that matter! FAST and month-to-month Internet service... What else could you want? 🤔

Justin Foster: I worked with Tony and he was super easy to deal with. Seems like a good guy. Definitely recommend to talk to this guy!

Logan Grapperhaus: They assisted me in getting the fastest Internet I have ever had in Springfield.

Bethany Campbell: I highly recommend Tritel to any person or business looking for communication needs. Excellent customer service, great products and very trustworthy! Looking forward to continued business and support with them

Viacheslav Nikitan: Trustworthy and reliable, can absolutely recommend this company to work with.

Alexander Lysenko: Very-very competent and responsible support team. Good time-reaction. Reliable staff. Recommend them.

Michael Ormsby: Awesome people to work with. They are always up front and go the extra mile to provide a great service. You can tell they care about their clients.

Kimberley Ansted-Webb: You won't find a more knowledgeable and experienced staff to handle your business communication needs. You can feel confident they have your best interests in mind. I highly recommend Tritel Communications to any business owner looking for the best in business and technology management solutions.

Gorgeous Khan911 (Tony K): Knowledgeable and Reliable.

Dima Danchuk: My company has been working with Tritel and Scott for more that 10 years. He solved tonns of problems for us. I would like just to say thanks for all the help and patience!

Sally Georgeson: Very attentive and responsive company regarding support. Every single customer appears to matter to this company. We've been working with Tritel Communications for over 7 years and they provide high quality professional products and services. I recommend them highly.

Hawkeye00021: Having worked directly with Tritel for nearly 10 years of my life (from a client) I can say they are a great company. I don't know what is up with these negative reviews but if it comes to it the owner will stay up all night with you if there is a serious problem and sometimes if it's not so serious. It is not hard to contact them if you dial the correct number and their prices are solid considering their offerings.

Joey Caldrone: Called to get internet and their phone number Just goes to some guy named Scott.

Jonathan Lorence: Excellent company to work with! Very personal, down to earth, willing to bend over backwards to help. I highly recommend.

Karina Gentry: Absolutely the worst company for support or notifying your company of when they have issues that effect your web site or emails. Plus or companies website received a virus through them and we were never notified until we specifically asked what was going on and then we had problems with our site and emails ever since. I would not reccomend using them at all... plus other customers are more important, and was told so by the General Manager.