Best Cable Company Springfield Near Me

Dan Mccarthy: Great when it works, just not consistent internet, customer service not so great

Paige Snelson: Internet service is very unstable.

Allison Mayes: Is there really a worse company out there? I think they’d be hard to find.

Jan Haynes: BOY George ?

Roger Cary: I call at least once a week because the internet continually goes down. They have not offered any cost reduction for all the trouble and always want their big payment. If there was a viable alternative I would never use or recommend them to anyone.

Tianna S: I work from home and am constantly losing connection. This is unacceptable!!

Sally Trtan: Do not get service from this company. Period. The technicians will give different answers each time and will argue with you when you inform them of the other information that has been provided to you by their coworkers, including managers. They are rude. They have closed my work orders multiple times without even coming out. At the time I signed up for their service I had no other options. The minute I do, I will be switching.It is also laughably idiotic for your customer service agents to offer new products/services when you are continually having issue with your current service.And to have to wait 2+ days for a technician to come out is absolutely pointless considering the issue will have likely "resolved itself" by then. So this just keeps happening and happening and happening.....5.30.23: still the worst. have had issues for two weeks that they once again said was something with my device or location wiring. Just received the typical text that says they fixed an outage....the outage they swore wasn't happening....at least be honest that your product is faulty.

Deanna Cook: They just keep sticking it to me, my bill use to be around 60 bucks, now they want 180.!! Lol Can't do it. That's way touch money for something that doesn't work half the time

Devon Barr: Absolutely the worst company on the planet, customer service can’t seem to ever do their job after assuring you they will, then they will send your final payment to a debt collector instead of contacting you.

Kristina Van Sise: Customer service is non existent in this place and on the phone.

Kelly Dejong: Love these people. I have use mediacom for years. Their staff is always so nice and get the job done.

Darryl Derrick: Ran smoothly

Breanne Austin: My bill has risen EVERY year I've been a customer. They don't even tell you it goes up. I noticed today and, of course, the office is closed. BUT, WAIT! They're payment line is open 24/7. Nice. I guess we see what you care about.Also, they're the only provider in my area. That's called a monopoly and I thought those were illegal.

Judy Read: Way too high for the channels. Super unfriendly staff at the main office

cheesy channel: Not helpful, not reliable.

Sue Lynn: Great service until my year promo was up then my bill shot up can't affod

Neil Flake: If I could give them zero star I would. They won't bring services to my house, tried 5 years ago and they said they would never have services on my road. Few weeks ago they installed services for my neighbor down the road(red circle in pic is the pole services are on) Initial Tech and his supervisor said I had to be within 450ft(I measured later and its within 450ft) then they had construction services come survey and they told me it had to be within 300ft. If mediacom would fight as hard to provide a good service as they do to keep someone from getting service they wouldn't' have 2 stars on google. There should be more ways to hold this company accountable for things like this and for what i've been reading on these reviews. Simple thing to just run service up 2 poles to my house, as they have done throughout this town and take my money. So they have already lost over 5 years of money from me, now i'm a jilted almost customer.

Brandon Keene: This has consistently been the worst company I have ever been a customer of. I have given them three chances over the past 7 years to redeem themselves. Their customer service is the worst I've ever seen. The President only cares about the money coming in, not the business, and that lack of compassion travels throughout most of the company. THE WORST COMPANY IN THE WORLD.Update I wrote the above review 5 years ago. Mediacom still provides the lowest quality of internet at the highest unmet promise and highest cost. The internet has outages almost every day, sometimes for hours. Getting a tech to your house is a chore, and even then it might take 5 visits for them to "fix the problem." Which...is only always a temporary fix. At this point I'm convinced the joke is on me. The day another internet solution comes on the market I will switch from Mediacom and never return. The worst company ever, no contest.

Dante Moore: Mediacom more like mediacon they charge you an arm and a leg and can’t even keep to their own motto. I pay for their 1 gig service and only get a tenth of what I pay for. Their customer service is a nightmare to deal with and I’ve only had one technician who admitted that the problem was on their end I’ve had enough.

Vindictive W: Don't bother going there, you can't go in.🤷

April Vanderhye: Continually goes out, can't reach anyone, app says we don't even have an account? But they have no problem taking our money... We can't even get ahold of anyone to cancel our service! Stay away, they don't have a horrible rating for nothing!!!!

Fallen family: Service keeps going in and out I haven't been able to watch a 20 minute video for more than a day at this point it's ridiculous and all the other 1 star reviews aren't going to help you get more customers, especially when you can't keep you're internet services up. If this isn't fixed soon we will be getting different internet service.

Matt Kobel: They always look for an out from helping you with any issues. They’re very quick to blame either your set up or other departments. They still rely on customers to not know what they’re talking about in any way. Unfortunately they’re a monopoly in our area.

John M.: Absolute worst internet available. My IP drops 6-10 times a day kicking all of my devices off the internet. I have to reset my modem/router every time in order to reinstate my internet connection. Theyve sent multiple technicians out that tell me my connection is working perfectly. Not to mention when they buried the cable to my house they left a giant bump in my yard leading all the way from the telephone pole,, across my front yard, around the side, and into the backyard where it eventually meets the house. I'll be switching to a Hotspot from AT&T for $20 more a month because of the inconsistencies in their internet connection.

Drew Kifer: Customer service will not respond to problems. Billing issues are frequent. Business owners who have no choice but to use Windstream should plan to spend a few hours each month fighting with Windstream to correct their errors. I have had to follow up with Windstream for months on end and still have not resolved my problems. If you have any alternative at all, do not use this company!

Tyler Dugger: Terrible service from Windstream for every person I know who has it. Straight horror stories.You are much better off with WON Communications.

E Hudkins: Business is on day 2 of no phones and no one will help me.

Nancy Bell: The absolute worst company to do business. After you terminate your business with them, getting money owed back to you is near impossible. Paid our bills on time every single month. Decided to go with a different internet provider once our contract was finished. Now each and every month, they have a new reason for which they hold hundreds of dollars in overpayment. They said they would refund any money due after they prorated our bill. I would not recommend doing business with this company.

Stephanie Marshall: Hey, Windstream! I'm writing to you via my AT&T mobile services! Hello, again!Why is that notable, you may ask?Because I'm in my bleeping living room. We have Windstream Wi-Fi, but the Wi-Fi isn't working. (It's not "down again," it's "still." As in, this has been going on for a full year now.)We pay over $100/month for your services, but have never, ever, ever received the stated download speeds you promise. We get *maybe* the quality of early dial-up on a good day. Your last rep's solution — "buy more bandwidth with our premium package!" — is insulting, ridiculous, and shady AF, as the basic speeds aren't even there. Why would we pay more to not get basic coverage?We're waiting. I can see by the 8 other 1-star reviews that we'll be waiting awhile, but if you ever get around to caring, text us. It's hard to check our email when we don't have service.

Marra 93: LOTS of problems:1. Installer didn't hook up phone during installation. We didn't have a land line to try until after installation. We called, spent 1.5 hours being transferred back and forth, finally got scheduled. Installer did not show on date they set :/ Called again, spent another hour on phone. Finally, installer shows, brings out a piece that the other installer should have left for us......2. We were told one amount ($77) monthly including taxes and fees and when we received our bill it was $40 more? I have spent 5 hours on the phone trying to get this taken care of total, and finally got someone that helped! During our call, the call disconnected and no phone call back? I had to call in again and go through the whole hold, press 1, press 2 call tree again.......This is the only service we have in our area, so there isn't much of a choice. Windstream needs to 'streamline' their departments so that you can call and get everything taken care of with ONE representative, even if it means that they use an in-house system to communicate with the other departments..............take notes about your call so if you are transferred they have some idea what you just spent 30 minutes talking to another rep about..........NO DROP TRANSFERS, when someone spends time explaining a problem with you, DONT JUST DROP THEM TO ANOTHER REP!!!!!!!!!!! Take a little time to explain why they are calling before dropping the call.......

Robert Morin: Absolutely disappointed that Windstream has the monopoly on Internet Service for my area. I feel over charged for lack luster internet service.

Cindee Eden: Sounds like you need to get a real job!! Thanks for me not having to deal with a horrible BS company!

mo co: They,could not find my property 3x's for install even though it was on the only Highway in town,Cost me 100's of dollars in gas driving there to meet the installer for a no show.I went to the top after talking to many supervisors to no avail.Don't use the phone number they init. give you on any printing as you mite eat the cost in the end .After 3 weeks I finally called hughesnet ..They were great,installed me in 2 days and had no trouble finding my easy to find house.Found out later from the locals that Windstream has terrible reception and Internet and service as it was down all the time .Hughes net has a sattelite.Hope this saves someone else from my hours of expense and aggravation.

Deidre W: TERRIBLE! HORRIBLE! WORST EVER!!Imagine every word being horrible service and apply it to this company.I have to call in WEEKLY and sometime a few times weekly to have them fix our internet....and guess what? THEY NEVER FIX IT. EVER. They send ignorant techs out who know NOTHING. I had to help a 55 year old tech out....who by the way was a total jerk and told me since I was a women I had no idea what was really wrong with my internet...if anything was. I told him if he was gonna be a (censored) a**hole he could just leave my residence. Then I called his supervisor and reported him. They said "he won't be assigned to your residence again."THEN THE NEXT WEEK I HAD PROBLEMS AND THEY SENT HIM OUT AGAIN. I told him when he got here to get the hell off my property and get someone else to help.Worst company ever.

Sam Nichols: Tried to call to get a business internet quote and got sent through a maze of automated messages, most of which offered identical menu options, and none of which connected me with a sales rep who could help me. Guess you don't want my money!

Egypt: Critical:Professionalism

LeeAnn Miller: I DO NOT RECOMMEND AT&T! Zero stars. Salesman came to my door with this really good price for internet. Since I am paying $20 more for Mediacom, I thought I would try it. He told me that my next door neighbor was switching because their Mediacom bill doubled. This was a lie. They did not switch. Since 2-12 (when I hooked up internet from AT&T) It was slow, would not stay connected to my devices. Spent a good four hours trying to get working. I am self employed and work from home. I wasted hours trying to get it working properly and as promised. I am glad I did not return my Mediacom modem yet! Reconnected Mediacom and viola! Works with lightening speed and stays connected to my devices.

Angela Lupole: Slow service! Constantly lags

Josh Ryan: Wow. I get internet for maybe an hour at a time. Cannot seem to even get more than 89mbps. Even with the IP add-on. How is this a thing? I suddenly remember why I have had my own internet for years before I moved. Should be investigated for “providing” a service that doesn’t exist.

Scott Chick: I've been waiting 6 months to be connected to their high speed fiber service and the garbage they have me on now is a joke. My tv is hardwired into the router and it still constantly lags. Called for service and told they can't get someone out until nine an noon tomorrow while I have to go another night without tv. Service is so bad I wouldn't refer them to an ex.

l_Pete_l: Great internet company to work with. Service and customer service is 10 star. They are limited on the speed but in our area they're faster than any other.

Alpha Romeo: Their lousy setup at my apartment complex has nuked the ethernet in port on 5 of my routers. They claim it isn't their hardware, but the only place I have to plug in my routers to is THEIR ethernet port in my wall which is connected to THEIR switch. They refuse to pay for any new routers, and refuse to accept responsibility for THEIR faulty equipment. DO NOT USE!!! YOU GET BETTER CUSTOMER SERVICE USING YOUR MOBILE CARRIER'S HOME HOTSPOTS!!!

Robert Lane: I wish my review referred to the service or connection but sadly, their customer service and response is so poor, I'm not sure I would ever give them a chance to become our provider.Net Vision was somehow contracted to provide Fiber to the City of Fremont Hills back in October 2021, what they did was provide a constant headache. During the initial install in Oct, they not only tore up landscaping on several homes backyards, including mine, but they also cut through 4 homes Irrigation lines. Mistakes happen but they knew they cut thru some of the lines and simply ran their Fiber under the irrigation lines ! April comes around and we are back pressure testing our lines and of course our yard begins to flood, the sprinkler heads don't come on and several have been completely crushed by their trenching machines. Contacted Fremont Hills manager who put us home owners in touch with the Net Vision sight supervisor Tyler, nice guy but apparently works for a tool. Tyler and his team said they don't so repairs of such magnitude and suggested to have the line repaired by an Irrigation company and have them submit the bill directly to them or be reimbursed; what a nightmare.Took 6 hours to dig up my back yard and properly replace the 4 different sections completely cut through, not to mention the 5 sprinkler heads that were crushed. Submitted pictures and the invoice as suggested and 3 weeks later, still getting the run around by the Boss "Steve". How sad that it takes a bad review on Google, a formal complaint with the City of Fremont and a BBB review just to get my 412.00 reimbursed, but here we are.Know what to expect with this company when you plan for good service and fair practices, it may not be as simple as it should be.

april kontak: I am a Joplin customer and recently had my first experience with NetVision customer service. Any time i called, i was immediately greeted by an actual person who could quickly access my account. I was treated with kindness and respect throughout the process. Each team member I spoke with was wonderful. The agent who came out (he had to drive an hour each way) was incredibly efficient, knowledgeable, and thoroughly explained his solution. Absolutely fantastic service. Thank you!

D McMac: Devin, the Net Vision technician did an outstanding job getting us hooked up and online today. We just moved into a condo and have been without TV and internet for over a week. Devin really knows his stuff! We really enjoyed how he worked so efficiently and answered all our questions. To Net Vision: Devin deserves a raise!

Creative Wearhouse: Updated April 26, 2022:At first NetVision was great. The speeds were quick and consistent. However since initially signing up I have had 2 different times where the internet has went down for lengthy periods of time. The first time it took a week .Right now it's been down since the 23rd and they are having to come back tomorrow to work on it again, putting me at 4 days without internet service. I am self employed and work at home. Each time the internet goes down I have to use my mobile hot spot. The work I do causes me to burn through the months maximum data (before being throttled to dial up speeds) in a days time. The last time this happened I was told that someone cut a cable while mowing. Not sure why the fiber cable isn't buried.I could have signed up and had Quantum Fiber installed and running by now. I want to stay with Netvision because they worked hard to provide fiber services to our neighborhood when no else would do it. However if this isn't restored tomorrow, then I'll be signing up with Quantum. I like Netvision and would continue to support their business...but I can not go without internet when it effects my job.

Jessica Ingels: Net Vision has been excellent! The customer service is great and super helpful, the techs that they send out are quick, respectful, knowledgeable of their job, and the service has been very reliable.I highly recommend them!

Ryan Ingels: Easy to get in contact with if need be and great internet service. I haven't had a single problem with Net Vision.

Bryan Reagan: Have tried calling multiple times now, and all I get is hung up on after exactly 2 sec. It would be understandable if it was another business, but an ISP can't have internet phones if their service is going to go out... The company asks to call them in response to my review, but again there is no service line that is usable.

Friendly 316: I kid you not. This company is literally the worst provider ever. I can barely watch movies on anything due to my internet going out constantly. I can never play online games due to always being over 200 ms. This is why your company is going to go under. 3

Alex What: It’s best to call multiple times until you talk to someone who actually knows how to help

Travis D. Schilla: I am genuinely not convinced that this is a real company. I cannot explain how many different employees I have spoken to and the wildly different stories I’ve heard from each of them about what the problem is, how to fix it, details of appointments, etc. We are approaching 2 weeks with the same problem that should be an easy fix. Appointment 1: no show. Appointment 2: showed, but didn’t know how to fix the issue. Appointment 3: no show. Appointment 4: it’s anyone’s guess. If you have any other options whatsoever, save yourself the aggravation, lost wages from taking off work & not having internet to work from home, literally hours wasted on the phone, and general tomfoolery, and just pick a different provider.Follow up edit:I spoke to the Operations Manager and he seemed to take this seriously. I appreciate the follow up, and hopefully this will not be an issue in the future. While I stand by my review, I think it's fair to mention that the company follows up on issues when you raise it above the customer service level.

Becca Williams: Please don’t use this company!!! They are HORRIBLE. Jeff Johnson is the worst!

Mike B: Good luck if you ever have a problem. You will get the runaround on the phone, and God forbid if you ever have a problem on the weekends.Totally not worth it, this is one of the most fly by night outfits I have ever dealt with.

Brad: If you’re looking for a provider that has outages multiple times a week, look no further Netvision will provide that for you.They updated our internet to be faster and after multiple outages they informed me that the part the upgraded to is known to break on them. Real intelligence over there using faulty parts

thats wack: Helen Keller’s eyes work better than our internet.

Kim Goddard: I have no idea how this company stays in business. The internet is the worst I've ever had the displeasure of using. They have constant outages and every time it takes days to restore. After it's restored the connection is so bad it only works less than 5 mins. I wish my apartment complex would consider another company. For now we are using another company and paying for it independently. So much for internet included in rent!