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1. Summit Specialty Products - Springfield

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· 12 reviews

803 W Olive St #1848, Springfield, MO 65806

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Summit Specialty Products: what do users think?
Bryan Hood: I've found that this is the place to go for masonry needs. They are very knowledgeable and actually have equipment for the job in their showroom. Killer hard hats, too!
Tony Cloyd: Great people. Very helpful. Always have what I need. Thank you Summit.
Gregory Frazier: It was my best visit ever! It was even better than Cats!
Nature Hills: Todd, Nick and the gang worked on a Specialty project 6:30am. The FirePit Garden (RB) received its rock wall and the start of its rain barrel system.Hugh thanks to the guys for partaking in our Garden betterment.
Cobra lopez: Me agrada
TRAVIS COLLEY (Frecklewood): Boss couldn't find the right kind of flashing 2 match existing work, until I reminded him of Summit Specialty Products! Job materials successfully achieved !
Cathey Buckingham: Needed a custom cut on a concrete retention wall brick. They were extremely friendly and knowledgeable and the cut was perfect. If I ever need another special cut for stone or tile, I will take it to them.

2. Lowe's Home Improvement - Springfield

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· 2733 reviews

1850 E Primrose St, Springfield, MO 65804

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Lowe's Home Improvement: what do users think?
Frank Raimann: I have been buying lot of flowers off there clearance rack.
Erin: Took over a month to get my carpet installed after constant reschedules. Was a HORRIBLE experience trying to talk to anyone about it.
Jamie Burchett: I went to the lawn and garden to buy 24 landscape blocks. When checking out at the outside lawn and garden register, they scanned the 24 block. Then, because I had 100.00 bill, they told me I would have to go inside and check out again because they couldn't cash it out there. That they didn't have enough money. Now my bill was 76 dollars, and some change. Do you mean at your busiest time of year they didn't have the 20 some dollars and change? Come on Lowe's you can do better.
Gary Whitehead: Friendly staff and a fair amount of stock
Janet Robinett: Standing in line with my 82 year old father who forgot his wallet. He is a veteran and they pulled d him up by his phone number along with all the info they asked for. Not only would they not acknowledge that he was a veteran, but refused his veteran discount and the manager is still not here. They are intentionally trying to humiliate him.Do not shop here ever.
Woodpecker Peckswood: my review is based on lack of customer service at this location and I come here often. today I just ordered something online and went to pick it up. as I arrived the employee standing at pick up took off their vest and walked away. I look over and see 5 people in the return line. Kenzie and Nate both working customer service . After 5 min or so neither acknowledged me, so I ask loudly if Im supposed to move over to the return line. Nate said yes. Geez thanks Nate for telling me after standing there visible to you for over 5 minutes. Kenzie ended up helping me but lacked basic knowledge how to read the screen and kept referring to my purchase as "the thing with a weird name" it's was a sander.. 😄. so you can't expect to save time or pick up items here with any efficiency because you end up in their slow return line with everyone else. this has happened simular a few times. then another time I purchased $140 at the store and apparently your system was glitching because the cashier told me it didn't work and to run my card again. well of course she ran the purchase twice but I only received one receipt. so I didn't know until I got home and my bank account is empty. I called and was told to come in to fix it. when I did I couldn't get the customer service person to give me the refund it turned into a, get me your manager situation. just ridiculous! clearly hiring the youngest people that have zero clue how to treat a customer or have any sense of urgency .. everyone is aloof and annoyed they have to help a customer. well im annoyed at this branch and your lack of management and training so you get a deserved review.
Tina Marie Foree: Quick service
FristMajor One more time 365: Interweb search brought myself here for a tool, stated Lowes had wrench in stock. No there could find it. Finley had too order from Wally world!
Dennis E Mathis (Chief two Dogs): If you need it they have it easy to find good prices.
Mitch Ridout: Has most everything at good prices.
Jeff Engle: Had a return & everything went well. I looked around a bit,
rumi mitts: Great planet
Caleb Carlile: Great customer service
Trisha Marie: It's just like any other Lowe's, sometimes they have what you need, sometimes they don't. The staff kinda seem like they care, but usually seem confused when you ask them anything questions.
Lydia Trowbridge: The location of items isn't clear or correct. When I ask associates. They have no clue and ask other people who have no clue, but when I ordered online, they find it no problem.
A. Sch.: Other than not enough staff to help you, I always end up going back to Lowe's for good quality products and fair prices. They let me take my dog in too, which he loves!
NaCole Shortt: Good variety of products and helpful services for our Home improvement and small business needs.
Letitia Young: Found everything we needed thanks to some very helpful staff. As it's Sunday, the store was quite busy. I recommend visiting outside of peak times.
Mike Walker: It's a lowes, good employees, lots of people to ask for help
Jamille Twedt: Absolutely love Lowes. When I walk in, I feel comfortable and excited about the possibilities for improving my home. Selections are superior, prices are reasonable, and customer service is exceptional.
KYLE: Bought 1 x 4 primed pine get home an hour and half away. Cut into the 1x4 and realize it is plywood. Never again will I buy lumber from Lowes

3. Menards - Springfield

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· 1284 reviews

500 N Eastgate Ave, Springfield, MO 65802

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Menards: what do users think?
Joe Sainz: I originally rated the pick up service a one star nine months ago. I decided to use them again because the prices are hard to beat with the 11% discount. I have to say they have stepped up their game and as a small business owner I will continue to use them for the great prices and service. Thank you for reading the reviews people post and for making changes to better serve your customers. I have withdrawn my previous one star review and replaced it with this one. GREAT JOB to all team members!!
Martha Poirier: One of the cleanest home improvement stores you are likely to find.
Brian McRae: So nice !
Laurie Wolters: Love this store
John: I go here a lot and never have had any issues. I recommend downloading the Menards app to find stuff in the stop easier though.
Teresa Barker: Miscommunication between staff, one person says one thing, another says a different thing.
Brandon Lauthern: One of the cleanest home improvement stores you are likely to find. The staff are attentive and the prices are good. You will find things that are not on your list... and you will buy them. It's ok. I give you permission.
Pam Callaway: Great service at the Customer service returns!
Susie Rea: Bought a self propelled Troy Bulit mower from Menards and it was to slow for me. I am 6ft tall so I walk fast want a fast self propelled mower. Called and spoke to the manager at the Eastgate location and he informed me that once I put gas in it, it's mines no return or exchange for a faster one. Sold it at a loss and went to HOME DEPOT asked about their return policy on mowers and was told if it didn't work for me I could bring it back no problem. WILL NEVER BUY ANYTHING EVER AGAIN FROM MENARDS. They do not stand behind the products they sell..
Dan Compton: Nice store nice employees stock is good
Bryan Snow: Friendly enough employees. Hard to find any if you need assistance though. Checking the website/app is useless because half the stuff they say they have isn't on the shelf so you have to hunt down an employee to help you, and they tell you it's 'upstairs' and except you to know what that means (it's basically 'in the back' and they would have to go get it).
David Fraley: Do NOT buy anything that says SPECIAL ORDER! They will charge you a 25% restocking fee if you have to return it for any reason. LOWES and HOME DEPOT has never done that to me. I would give them zero stars if I could. And this after I spent over an hour completing the return process. Outrageous. Will not do business with them again!
Tammy Miller Agee: Nice store to shop in.
Karen Casteel: New tin i bought is dented up. Drove 60 miles to get it. Offered a $2 discount for damages. Should have left it behind. Never be back.
Jeremy Towe: Always better than there competition.
Paulbo D.: no veterans discount
Harry Holmes: They only come in six ft. section. Off the top of his head. Did not even look at a computer to see if could be special ordered.
Brett Waggoner: I wish there was a -5 star review possible. I had the worst experience and couldn’t find anybody to help me. And what store does not carry SDS hammer drill bits? I’m going to Lowe’s for now on.
Gary Stewart: Don't allow kids under 16 here even with a parent
Cynthia Anderson: I love this store. If you need it, they have it. If you don't need it, they have that too!
Barry Linville: Always have what we need...friendly service!

4. Lowe's Home Improvement - Springfield

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· 2516 reviews

1707 W Norton Rd, Springfield, MO 65803

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Lowe's Home Improvement: what do users think?
Ron Taylor: Got what I needed,huge selection. Not as busy as it use to be easy in and out.
Raymond Schaffer: Only went for a couple things and to have a key made. They had both items I went for, prompt and very polite service, and the key they made worked better than my original key. Great experience
Michelle Matthews: Great customer service! They are quick and thorough
Belinda Knight: My Assistant in the Plumbing dept was beyond amazing. He worked on the part I needed for at least 30 minutes. I love Lowes.! They have everything. Or something else that is not quite the same, but will work.
Jonathon Campbell: Lawn n garden manager great guy helped me out alot thank you Andrew
Adam Grant: I hate this place I never get help when I need it and staff is always rude or acts like they don't care about what you have to aay
Terri Cathey: I did 3 stars because of the available help to help load your purchases in the store and while leaving. As a woman sometimes it would be nice to have some help with the heavy and or awkward items.
Nikki Pritchert: Love getting new stuff here! People are very knowledgeable and helpful when looking for what you need!!!
The Shadow: Great , clean store...not much help
Peyton McNamee: Jeff Lebar from appliance was awesome! He was very helpful and kind when we were having issues with online purchasing! 10/10! Thank you so much Jeff!
Whitney Vasquez: Went for several items and they had none not one of the things we needed
Richard Shaffer: In and out fast more helpful than Lowes in Calif.
Samantha Edwards: Always good deals on items I need! However where have all the paper lawn bags snuck off too?🤷‍♀️
Danny Hicks: Garden department is great.good service and great people
Sherry Williamson: Not very helpful employees.but the ones inside the front door was helpful they told me where I can find what I was looking for... And pretty much wish me luck..
Trevor Robert: It has been a real pleasure working with Lowe's over the years. Their staff is friendly and knowledgeable and the products are superior in my humble opinion. It's like going on a field trip in the garden area and all throughout really, the design components are among the best.Delivery staff are hard working and super nice people who can meet your requirements professionally.Thanks for helping me through a complicated ordeal, I'll be back!
Warren Drake: Bought some shrubs
Clayton Tindle: Well one location is right off 44 @13 kansas exporessway
Michael Shoemaker (Mike): Busy, somewhat low on some spring time stock. Friendly staff
M P: Usually have what I need
Ann Cook: Such helpful associates!

5. Menards - Springfield

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· 1161 reviews

3803 W University St, Springfield, MO 65807

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Menards: what do users think?
jeff thomas: Store wide rebates watch for those events
Russell Stamper (PapaRuss): I have too many projects going all the time so a trip to Menards is always fun! They have just about anything I might need, but not everything. Prices are usually pretty good, but not always the best. I always do a quick price and availability check before actually hitting a store. Menards is often the winner!
Micheal Miller: Always fast and easy check out..
Onie Chambers: Worst experience I have ever encountered at a lumber yard
Haley Nichols: Employees have absolutely no common sense, customer service skills are lacking. It's an act of congress to return something.
TomW 8073: It's big. I'll give it that but I don't like their 11% rebate scam, why not just charge less. Maybe I would purchase more there with lower prices. I'd like to know the percentage of people that actually mess with the rebate, otherwise they're basically overcharging everybody 11%.
Bobby Hashagen: Beautiful flowers and assortments. Great prices and clean store. Everyone was helpful
Clell Harmon: Great hardware store. I've never not been able to find what I needed there.
Joanne Eide: Thank you Sarah, mgr. Of Paint department for being a big help in solving my stain problem.
M R: It's a Lowe's... It's a Kroger..? It's better!Their selection of extension cords is impressive. Paracord, Snacks, Superglue... The works for a project of any scale. Friendly prices, an online catalog, and the stairs in their lumber section are a marvel of store design.The checkout experience was a first for me, but was made easy by a very friendly student cashier.Menards is a biblical experience. Render unto them.
Jackie Redding: I’m pretty disappointed in the West Spfld Menards location. We asked if they delivered and stocked the roof with the shingles we were purchasing and were told yes. We clarified that we needed them conveyed onto the ridge in which we were told by THREE different employees yes. Well, delivery truck shows up with a forklift and says they don’t deliver to the roof & that this happens all the time with Menards. I called to ask for a refund, spoke with Mark the supv & he was pretty rude. He told me it would be a day or maybe 3 that he’d get back with me after he checked with the employees to see what their side of the story was. I’m not sure I will shop here again…& if I do this will need to be made right.
Allyn Schroeder: The lady that works customer service is passive aggressively rude. She hates to be bothered and she clearly hates her job or conversing with the public
Jamey Willhite: It's big there is everything u could think of friendly people and staff it's really nice inside I get some pictures
Danny Hinrichs: Fast unload
Christus miles es scriptor: I truly regret doing business with this company. I special ordered windows for my home. I ordered in October they arrived 2 months later and were not what I ordered. They re-ordered them and the right windows arrived later February. The windows were wrapped up pretty good, but with a flashlight I inspected what I could see, no broken glass or screens. When I installed them I noticed the insides of the windows were scratch up. These were special order from Germany. Very disappointed with the lack of quality with the Jeld Wen windows I received. I literally have spent tens of thousands at this store in the past year. Never again. In addition, management was no help.
Sabrina Greshman: People was really nice
Jason Sargent: Update-Menards still has a great variety of items. They seem to price things a little better in the store. The item I purchased for $249 was tagged $249. Better than before where the price indicated was reflecting the 11% rebate. Although online the price was listed for $224. This is what brought me to the store. The item was listed for $224 with a statement "get 11% off with rebate." I knew this would be Menards cash but they made it look like the 11% would be additional. Wrong, the 11% was already deducted from the ad price. Kinda feels a little manipulative, doesn't it?Anyway, I like the store, the volume and the selection they offer. I would go more often and buy more but the menards cash math is off-putting. I think Menards could give the competition a better run for their money if it weren't for the rebate trickery.Anyway, clean store, clean bathrooms and friendly staff.Original review -Menards has a great selection. I have found several things there, including some landscaping stones for a raised flower bed and have been happy with those purchases.I do appreciate the lower prices on some items, but I do the math because the advertised price is with Menards cash included, which I do not like. You can't say the price of an item is 10$ if you have to pay 14$ and get 4$ Menards cash in return. That part of the process is frustrating. Most of the time I can find the items elsewhere for a price somewhere in between the price and the rebate with less hassle. I still like the selection and I will probably go back. But I buy less than I would if it weren't for the Menards cash.
Alex Hennis: The selection of merchandise is impressive. However, some young girl working the front really ruined my wife's shopping experience by being rude. You can definitely find what you're looking for, but beware of an entitled young girl. (It doesn't help when a young male employee is standing there trying to get a date). God help this young generation.
Anthony Massimiano: Always a great place to pick up random stuff, everywhere from building supplies to food. Love Menards pricing and selection.
Mary Cunningham: 1 stop for what I needed - got a bunch of seeds & paint

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