Best Furniture Manufacturer Springfield Near Me

Sam Vlessing: High-end and beautifully crafted designer furniture. I would definitely recommend JKM to anyone; designers, retailers, or even consumers directly.

Mario Brichalli: Very professional!

Jeff Dietzel: Update 10/11/2022: After reading some of the other reviews on here, I felt I needed to provide another update because the same thing seems to keep happening to others. After my last update in which I seemed to fall for their continued excuses, I was promised a full refund (despite that being against their own policy) because my piece was still not finished with no expected completion date. But, I have never seen the refund. This seller has zero accountability. I have since commissioned a new piece from a local builder. If I ever see my refund, I will be sure to let you all know, otherwise all I can say is buyer beware. - Back to 1 star.Update 5/17/2022: I was able to work with Heather over the last couple weeks to resolve our order and my frustrations. I truly got the feeling she was making an honest effort to catch up on their backlog and reach out to their customers which was appreciated. I hope they are starting to do better keeping up with their work load and are able to stay healthy.Update 3/16/2022: I did finally hear from these guys after making my initial review. I ended up not seeking a refund through my credit card and will hope to get this item in the near future, but so far no estimate on a completion date. I will update my review again once the product is received.Unfortunately I have been forced to leave this entirely negative review. We worked with Heather and Brittany to design a custom cabinet piece last fall and all seemed great. However, since our order was placed and invoice paid in November 2021, we have not heard from them. We attempted to contact them around the expected completion date but the ability to get a response became impossible. We have called many times since, all unanswered and no voicemails returned; emails seem to be ignored with the exception of one reply which had excuses for the delay and a promise to have it done within the week - that was a month and a half ago without any further communication. I cannot recommend someone who would completely ghost their customer. I have begun the process of seeking a refund through my credit card company.I want to be clear that my grievance is not with the delay, things happen; not with the quality of work, haven't seen it yet; but rather with the complete lack of communication and feeling that we have been scammed because they went silent after receiving our money.Service:Custom furniture

Jack Phillips: Was great we got the swing and picnic table bird feeders both red cedar

Doug Baker: Thomas Brothers have been great to work with. Justin did a good job with giving us design choices that fit our budget and gave us the high end custom look we were wanting for our office. I will definitely be working with them again for future commericial projects.