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Debt collection agency
1. Twin Oaks Recovery, LLC - Springfield
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· 18 reviews
Springfield, MO 65808
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Ravyn Cheyenne: Got a call today about me owing a debt from almost 3 years ago that I had no idea I owed and when I tried to explain that Sue I got cut off and belittled and threatened and harassedI do not appreciate it
CHRISTOPHER SAPIEN: Called to help come to a resolution for a debt that should not be mine. Sue was EXTREMELY rude, cut me off while I was talking then ends the call with “we’ll just take you to court”*click. Apparently Sue was never taught how to talk to another human being. If anyone that works at this company would like to discuss this debt (anyone but rude Sue) feel free to reach out.REPLY TO OWNER: this is the 2nd negative review you have gotten for the same employee. Myself and the review below had the same exact experience, but okay lol. Again, if anyone would like to discuss this debt and come to a resolution my line is open. If I do not answer please feel free to leave a message and I’ll call you right back.
Kate: I called to submit payment of my collection, and Sue was extremely pushy and rude by interrupting me mid-sentence more than once. Terrible customer service.Edit: Thank you for your elaborate response in defending your employee, but I can assure you this customer service was nowhere near adequate. I work in customer service myself, and I deemed this review necessary due to the lack of proper customer service I know all too well. I would recommend recording your calls if your not already and actually listening to them.
Brian Ainley: Having had years of experience with this company, I can fully and wholeheartedly recommend them.These folks are hard working, ethical, courteous, and results oriented. They've certainly delivered results for us. Give them a try and see for yourself.
Cheryl Jenkins: Twin Oaks Recovery was able to collect an old debt for us and were extremely easy to work with. I highly recommend them.
Jackie Martin: Collections are by far one of the toughest and most frustrating jobs! Twin Oaks Recovery took a load off my plate. They are a professional group of people doing a great job for us!
Laurie Miller: Twin Oaks is always very helpful with questions and has been able to help us recover thousands of dollars!
julie black: Very easy to work with, fantastic customer service and they keep you updated and informed on the accounts that they are handling. They have been able to collect on accounts I had deemed noncollectable. If you want your collections handled in a professional and friendly manor Twin Oaks is the way to go!
JNM Realty Group LLC: Twin Oaks is a great collection agency to work with. They're reliable, great to work with, and provide results! They've been very helpful, as they educate and keep us in the loop. We really appreciate this company and those who work for it!
LeAnn Studley: This company is amazing to work with. Their staff is very professional and courteous. We have worked with other collection companies in the past. This one has collected the most money for our property management business. I would highly recommend them to anyone looking for a collection company.
Sara Miller: Not sure what any of you are talking about with them being rude. Not only were they very polite, but they helped me set up payments on my account. You all must just be slackers, not getting your way, or don't want to pay your bills!
Alyssa Dollins: They were very rude to me
Lorraine Frazier: Very rude. I would not suggest local businesses use Twin Oaks Recovery for delinquent accounts.
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Debt collection agency
2. Transworld Systems Inc - Springfield
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· 22 reviews
2135 E Primrose St, Springfield, MO 65804
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Sophie Champagne: it is very interesting that this collection agency will send EMAIL to your SPAM folder to ask you to pay but only send confirmation MAIL when you are PAID. Sorry, I did not get this and I own just 70 dollar on my collection record. SHAME ON YOU
red slik: Ude them for my business to collect outstanding debt works well get paid like i should can see everything on dashboard to see who is paying and who is not.
Matthew Jackson: I had a debt that was sent to them, the medical office I owed money too agreed to lower the amt and consider the debt paid. Had a 3 way call with them and the medical office. Paid the amount and received a letter stating paid. They’re still reporting to the credit bureau the balance is unpaid and I owe the rest of the amount and the supervisor says the debt is still there and unpaid. This place is a joke and doesn’t even understand how to report to credit bureaus correctly.
Cody Niswonger: I do not know this company however shows up on credit score. Rest assured I will be calling about this tomorrow.
Gregory Johnston: This place purchased debt illegally.y insurance company even said I'm 100% covered and there was a clerical error and no hospital bills should be on my record. My insurance company has me on hold trying to contact this company and they keep hanging up on both of us. How professional right? I understand some.peiple don't pay their bills BUT IM NOT THE ONE. rhey have ruined my credit and reputation. I am taking full action with a legal TEAM against these crooks.
Crissy Biser-Thompson: This is a good company. They called me, I told them I needed another letter. They sent it out right away. I decided to make payments online, their website is easy to use and the reps I have spoken with were very helpful.
Alanie Dallyce: I don’t give this collection agency a 0 because there irse not a zero, but they are absolutely ridiculous and I hope it goes out of business. The people working there they argue with you and they don’t help at all. AllThey want to do is get the money and get you off the phone! HORRIBLE SERVICE ! I hope that whenever someone important front that company sees allOf the bad reviews they decide to change something.
Jason Zhou: fraud company
Berenice Mersch: They are aggressive as it gets. They will take your tax return and garnish your wages. Even when your on a payment plan and even though you don't have much money to even pay them. They don't care about your situation. They just want your money. Never ever get a military star card.
Zaq Ward: She had to say the name of the company five times for me to understand her in her first language, was English. So either whoever called me, just woke up, or just got off break, and down a pint
Jamie Lewis: Let’s start by saying if I could give them no stars I would! I had a Hospital Bill that went to them (which I was blindsided by) but that’s another story. However, to make a long story short I set up a payment plan with them informing of an amount I would pay monthly. They sent my bill to collections without proper notification that there was an issue even though I paid every month. I have had multiple conversations with representatives and supervisors due to system issues with the website or just unruly customer service. The recent conversation I had with William Morrow who was to look into my issue of not recovering anything saying they agreement defaulted( because it did not) and why they did not notify me it was hitting collection. They do not send mail or call. He has yet to call back even though he assured me he would. I called back to see what can I do. The representative was not knowledgeable about paying to delete or how to send me a correspondence of a paid in full to get it off my credit. They have not stopped reporting it to the credit agency even though there is a 0 dollar balance and did not send me document as of yet that it is paid so I can do so myself. This company is so u professional and treat people who actually want to settle a debt as if it doesn’t matter if we did or did not. I am reporting to BBB and more entities. A letter will be going to KMOV for bad business practices.
Eric Weiskopf: They sent us a notice of a billing for someone who doesn't live here. Turns out it is one of their own bill collectors. What is up with that? Process problems may need some real effort on their part. We are here, they're person of interest is not!
KL W: Never received anything from them in the mail. Still waiting to get a statement from them to show exactly what is owed. They're kind of scammy!
Jonathan Hollingsworth: They called me this morning asking for me to verify my name, date of birth, and Social Security number. Why in the world would I do that?! There's no way I would EVER give out my personal information over the phone to ANYONE. Their website doesn't work. ESPECIALLY the contact us tab, but every other tab I clicked on does nothing as well. When I try to send them an email using the contact link at the bottom of the page, the form says that my ENTIRE ADDRESS is required information. This isn't happening. It's a rather convenient way to prevent the same people who won't give out their information from contacting them via email. They are vultures profiting from poor people's misfortune, and they will be yelled at and cussed out every single time they call me. They might as well remove me from their caseload.
Jesse Johnston: It's like their main goal as a company isn't to even collect but just cause as much damage as possible to a person. Never got any information but found out I was turned in via my Credit Report. I never received a phone call, email or letter and it negatively efdected my account over... $66. We're in the middle of pandemic and I'm getting my credit ruined over $66... 😒 Seriously? I would be ashamed to even be a company that sent their collections to people like this. Pathetic.
Christopher Blackwell: I got a notice on my credit report that a derogatory account was added from this company for $255. I have never received anything by mail from them. I immediately called them to try and figure out what was going on and they would not disclose any information without me giving them my personal identifiable information such as date of birth and social security number. I had a notice on my credit monitoring software that the password to one of my email accounts was found on the dark web two months ago, so understandably I am not giving them any information. The fact that they never mailed me notice and did not give me the legally required 30 days to respond in writing says everything. Now I’ll probably have to get my attorney involved to resolve this.
Brady Krause: At first, I thought this company was a scam, but their just a debt collections agency. When I asked to verify they were not going to disclose any information for the call, all they said was it was for "personal business matters". They need to understand that people do not want to even disclose their name without verification. They need proper training since the companies website says they will tell the consumers of their state and federal rights. None of the 6 employees I spoke with could provide any information.
Bobbi Young: Legitimate company
Mike Baker: Calls number like crazy refuses to even say what sliver of 'personal business matter' it is which legally can say 'hey this is a billing matter can not give any further information other than that' refuses any logic and immediately shuts down when spoken to in any manner about the information btw the number you fools have for me is screened for scammers like you guys are that's all you are you try to get people to say who it is then come up with bull to scam outta money because all you people do is steal I haven't talked to a competent person there because there are none the good ones probably quit due to your shaft practices
Eric Krugler: Received a phone call this evening at 8:17!!!!. I've never received a collection call before so it was confusing to me what the call was about. Very deceptive ,not clear and was rude when I was trying to clarify the issue. To say the least this collector didn't appear professional. I googled the company to figure out for myself what this company even is as they where trying to say they where the hospital and wanting my personal information to verify myself , Asked how come it was not a doctor calling and the answer they gave me was that to give you any more information we would need you to give us your information ... and Very disappointed with your business ethics.
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Debt collection agency
3. Certifit Pro - Springfield
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· 3 reviews
2501 Grand St, Springfield, MO 65802
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Debt collection agency
4. ACR - Republic
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· 2 reviews
2967 S Maple Leaf Ln, Brookline, MO 65619
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Bankruptcy attorney
5. Licata Bankruptcy Firm - Springfield
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· 101 reviews
1442 E Bradford Pkwy, Springfield, MO 65804
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wvb: Bad experience at Licata. Told me to wait for his schedule availability and I did with checking in some, it was a nine months literal wait for an appointment. Then he was unwilling to answer questions in my appointment, and talked over the top of me, and was rude. He wanted to say he knows what questions people are going to ask before they come in. But my question was different and I wasn't allowed to ask one question without him talking over the top of me, being rude etc. Then he said my case is very simple. Which I already knew that. He had already agreed on email to represent me before I drove four hours, two hours each way for the appointment. I also had a medical condition and he only offered one appointment date and time and said either attend or find someone else, that was after I waited nine months for availability. Then he continued with rudeness and not listening in the appointment. Then he said to have someone call and ask the trustee a couple of questions, which the trustee even said that's the attorney's responsibility. But one of my professional physician did call and did his job for him and answers were provided to mr. Licata and trustee was on board with everything. But then he just didn't help me for no reason other than he didn't want to. And my case is very simple with no kids, no real estate, no taxes owed, no alimony paid or received, and no assets or boats etc. Very simple cause. And this is how bad I was treated by Mr. Licata himself. He also was disrespectful and interrogated me in the appointment with unnecessary questions about my injury causing me to be on disability and disrespectful comments, which is irrelevant to the case. So if anyone else is looking, I can recommend to go anywhere else if you want someone professional and respectful.
Charley Norton (SL6241): Great lawyer and great experience. I would highly recommend Licata Bankruptcy Firm if you ever find yourself in need of this service.
Brian Estrada: Me and my wife was at our ends rope with debt and no way to pay and we went to licata bankruptcy firm and we were extremely happy on how easy they made it on us and how caring they were to us about our needs. And the ladies at the front desk always answering the phones and always finding out what the answer needs to be and being so kind and sweet.
Michael Knowles: Very friendly staff and knowledgeable. I am pleased with the outcome of their service. They went the extra step to help me in my situation
Kylie Bishop: They got me in for a consultation within just a few days! Jesse made sure that he answered all of our questions with great explanation on every thing. The process was so stress free and I knew Licata had me well taken care of from the moment I gave them a call. I had no idea what I needed to do or where to even start but they had all of the answers we needed. Highly recommend if you’re unsure on where to go!
Kayla M: Laura and her team are fantastic !I recently filed bankruptcy and as a person who is ashamed that it had come to this and it being my first time I had no idea what to expect, However Laura and her team exceeded my expectations and made this process for me less stressful ! If you see a ad on tv or online or anywhere for Licata Law and you need their services don’t question it just do it ! Thanks again Laura and Team at Licata for all you do !
John Goodwin: I've used Licata Bankruptcy Firm twice now for my bankruptcy needs. They truly care about you as an individual and your financial situation. I never once felt worried through process that something was going to go wrong, and Marc and Jessie kept me informed and answered all of my questions along the way. The staff is top notch! If I had a question, they were on it to find an answer it in a timely manner but 99% of the time they knew the answer. And their fees are fair. I was expecting to pay far more than I did. It may sound odd that a bankruptcy firm can make you feel like a part of their family, but that's exactly what Licata Bankruptcy Firm does. They welcome you in, let you know you are not alone in your financial situation and they can help you get through it. I highly recommend Licata for all of your bankruptcy needs.
David raines: Very friendly and and Jesse has been very helpful during the process. Would definitely recommend them to anyone.
Erin Keller: I was made to feel comfortable while in a very uncomfortable time. Jesse and Audra were top notch. Everyone in the office was always helpful and kind.
Crystal A.: Working with Licata Bankruptcy Firm has been an excellent experience! Their team is highly knowledgeable, very professional and personable, and they are quick to respond to communications. Jesse made the bankruptcy process easy to understand, much less stressful, and walked me through every step of the way. I highly recommend Licata Bankruptcy Firm to anyone thinking about bankruptcy!
Matthew Goodman: Awesome place. Highly recommend.
Brandon Alexander: Wonderful group. Appreciative of the hard work by Mr. Langford.
William Gibbs: I just finalized my bankruptcy and it went smooth. Marc helped me see what I may need to be concerned about and helped step by step along the way. The process was more painless theni expected and would recommend Licata and bankruptcy for anyone struggling with debt. Thanks for all the help.
Brandon Wilson: We have been using this law firm for years for various reasons. We have been impressed with every situation and interaction. Very responsive, helpful and honest.
Jessica Baker: Helped me get out of debt but I had to do all of the work as far as looking up and finding info on every company I had debt with and list them company names, dates,phone numbers ,amounts and addresses
Ariel Gipson: I had a wonderful experience while filing my bankruptcy case! I would recommend using Licata Law firm.
Damian Pryor: To be honest when I first read all the good reviews I was a bit skeptical. Now that I have met Marc in person and have nust finished our 341 meeting I am 100 percent convinced my wife and I chose the right firm. Marc and his firm where on the ball the WHOLE time! He was constatly keeping us informed gave fantastic advice and did a Perfect job! I did read earlier that someone stated that his pricing was not accurate and that person had been billed more than what was quoted. I personally did not have this problem what so ever, as matter of fact, marc broke it down to me and showed me his fee, and the court cost and how it was sort of bundled, he even offered us a payment plan that was super reasonable! Long story short, Marc and his team did great!!! Thanks for all your help Marc, I feel like I can breath again!
Katie Barclay: Positive:Professionalism,Quality,Responsiveness,ValueThey have always been there to help me through the rough process and have been very understanding no matter how many times i needed them to explain things to me.
Michelle Gray: Thank you Licata Bankruptcy for helping me through the hardest time of my life!Just got the word my Chapter 13 is completed way ahead of the schedule I was expecting.You have all been so kind, patient and compassionate of my circumstances!I am so happy!!
MISTY MOORE: Positive:Professionalism,Quality,ResponsivenessVery helpful firm. I needed paperwork three years after using services and the response was very prompt and helpful. Thanks!!
Lauri Tweedel: Positive:Professionalism,Quality,Responsiveness,ValueI am very greatful to have found this firm to help me get my financial life back on track. They did not judge me, they just helped me create a plan to get back on track. I highly recommend them.
6. Reynolds & Gold Law - Springfield
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· 46 reviews
1240 E Independence St Suite 100, Springfield, MO 65804
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Matt Ollila: Jacob Spindler was awesome during our estate planning process! He was very knowledgeable and went above and beyond. His examples and advice during the planning stage were greatly appreciated! Highly recommend.
Teresa Acord: I would put zero if I could. Never returned my call, and I left a message. Apparently do not want new business.
SpoonsMadeMeFat: Jon Gold studied my SSDI case (300 pages of doctors' records), and was well informed for my hearing. He brought his A game. I recommend.
Angela Jordan: They go over and beyond for you I personally had Jon Gold and Nikki help me out tremendously bless her heart and Jon would answer my emails anytime I sent them even weekends and nights. If you ever find yourself needing a disability attorney I highly highly recommend them and I really wish I would have gone to him first instead of wasting my time with another firm.
Angela Spouse: Did not provide adequate information or empathy to the case. Was very disappointed in the services we received.
Jesse Farris: I had a legal matter dealing with the sale of my property that Jon Gold had taken care of swifly. I was under a lot of stress over this issue but Jon was able to resolve it very quickly through phone and email only saving me both time and money. I would recommend Jon Gold without any hesitations.
harper looney: Loved working with Ken and his staff!
Candace Eileen: Has been super kind, helpful and goes above and beyond to ensure your needs are met. Would recommend.
Terri Tucker-Wiest- - private: Positive:Professionalism,Quality,Responsiveness,ValueSuch an amazing team to work with. Not only did they make the process of creating a will and powers of attorney easy, they are friendly and kind along the way. Very professional and thorough. I would recommend them every day!
Dan Shaw: Very professional, very helpful. Listened well to what our predicament was. Mr Reynolds with his paralegal Nicki Lieber went the extra mile in working to help us with Legal Aid for resolution with a time share issue. The communication between Nicki Lieber has been excellent in keeping us up to speed on the paperwork that needed to be signed and passed on to the appropriate termination group and timeshare people. This is an issue that has been going on for 2 years and without their help now the frustration would have continued to build rather than hopefully come to a livable conclusion. They have gone the extra mile to help. Would recommend them to anyone that asks me/ us.
Lois Shaw: Positive:QualityCalled the attorney office (who was recommended by someone else who was known to me very well) and was given appointment within the first week.
Charles Mcatee: Positive:Professionalism,Quality,Responsiveness,ValueI was very pleased with the professionalism , and responsiveness to any inquiries I made. My situation was handled in a thorough and timely manner.
Still Remains: Positive:Professionalism,Responsiveness
Robert Dinwiddie: Positive:ProfessionalismThey were very professional. John Gold was straight to the point about my disability situation. I tried another lawyer and they really didn't care like John did. I would highly recommend Reynolds and Gold.
Anna Buckner: Positive:Professionalism,Quality,Responsiveness,ValueI absolutely recommend Ken Reynolds. He was so kind and listened without judgment. His staff was excellent and very kind. I talked to several attorneys before I met him and he was the only one that didn't treat me like a woman who was out for revenge. He listened to my concerns and took them very seriously.
Alexis Rantz: Positive:Professionalism,Quality,Responsiveness,ValueWe were very nervous and embarrassed to be filing for bankruptcy but Jon Gold and Jennifer did a phenomenal job easing that stress. They were very clear in explaining all the steps and held our hand the whole way. We’re so thankful to have such caring and wise legal counsel!
Tanner Ijames: Jon and Jennifer are WONDERFUL! I highly recommend them. They were patient, understanding, and very knowledgeable. So thankful for them!
Lisa Bailey: Positive:Professionalism,Quality,Responsiveness,ValueVery professional and knowledgeable 5 STARS ⭐️ I used Jon Gold for bankruptcy and he is very knowledgeable and very thorough. Jennifer has rear communication and I would highly recommend them and will definitely use them again when needed. Thanks guys for all of your hard work at such a reasonable price.
Cola Chance: To start, two words.... AWESOME COMPANY!!!!! Every representative with this law firm was absolutely amazing! Throughout the entire bankruptcy process, everyone was very helpful and ALWAYS available for all my questions. They will even go as far and educating you on questions not even asked. They voluntarily give information that you will need to know. They were absolutely amazing. This law firm truly works for YOU!!! If you ever find yourself in a position where you have to go this route, trust me, let Reynolds & Gold Law Firm be your very first option!!!!
Cory: Positive:QualityJennifer was an absolute dream to work with. They truly care about you and your circumstances; and hang in there through the tough times. We are so grateful for their help through hard times.
Nancy West: Positive:Professionalism,Quality,Responsiveness,ValueJON. GOLD AND HIS TEAM ARE THERE TO HANDLE YOUR NEEDS, SHOULD YOU NEED A LAWYER. THEIR GREAT!!! CALL THEM FIRST, YOU WILL BE GLAD YOU DID.
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Certified public accountant
7. Arndt Company CPAs - Springfield
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· 21 reviews
2925 E, 2925 E Battlefield Rd suite 225-a, Springfield, MO 65804, United States
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