Best Wheelchair Repair Service Saint Louis Near Me

Jodie Bridger: I called to ask for assistance in obtaining parts and accessories to customize a wheelchair that was gifted to my daughter. The receptionist who answered the phone refused to let me speak to anyone who could help me customize the chair because I didn't purchase the chair through them.

Floppyoneactual: Good service and friendly staff. Doogie is a good dude.

Jessi Hatfield: As a wheelchair user for the last 11 years and as a professional in the rehab community, I have worked with a number of seating providers. My experience with Luke at Therapeutic Specilalties has been fantastic! The staff has up to date knowledge on current seating research, they communicate well and are easy to get in touch with. I would definately recommend anyone who needs mobility equipment to use them

Tamela Winter: Professional, courteous, and extremely knowledgeable. For the first time in 32 years I received the type of service and respect everyone deserves. Luke worked with my physician and a physical therapy specialist to ensure that the chair and all the options were selected to best meet my individual needs. A demo chair was brought to my home for trial and to determine if modifications were necessary. My chair was approved, ordered, and delivered to me in weeks, not months. Highly recommend them for exceptional service.

auntieclaire8255: What a wonderful experience!! I was there twice. First to look and get pricing. The second time, after doing a little shopping around, I went back there to buy. The pricing wasn’t a lot different from others but the owners here were SO helpful and friendly!! They were able to answer ALL of my questions without a pause. They know their products extremely well. They even stayed about 30 mins after closing to ring up my purchase and help us load my new power scooter into my boyfriend’s car. If I ever need anything more or if I know somebody who is in the market to make a mobility product purchase this would definitely be the place I would recommend. Noelle and Tim-you guys ROCK!! Claire West

Cynthia Backes: Noelle and Tim could not have been any kinder to work with. While I would use them again, I hope I don’t have to 😊

Gary Benson: Great place to do business with. Great people who work with you, an listen to you. Prices are great an service is awesome. Thanks love my chair.

Elena Ramirez: I appreciate your helpful customer service and professional advice. Thank you for accommodating our needs in such short notice.

Linda Schramm: I’ve purchased medical equipment from MO City in the past and have always been pleased with the service I’ve received, but took my husband’s motorized wheelchair to have the joystick repaired. What I thought was a lost cause was repaired in only a few days and works like a charm. Thank you Mobility City. I heard their commercial on KSDK.

Basmin Nadra: what an answer to a Prayer! came in just before closing on Friday & found exactly what i wanted at an affordable price! used my Rollator to take a tour in Tower Grove Park Saturday, go to a Life Celebration in St Charles Sunday & attend a conference all day Monday at SLU. now i feel more in rehab than bent over old lady 😍 Gratitude for Spectacular Service!!! 💜

Lendell Phelps: Fantastic service!

Heather Hampton: I had been looking for a power wheelchair for a while & kind of knew what I wanted but needed to test drive. I emailed them to double check that they had them in store because I live a couple hours away and didn’t want to waste a trip. Noelle got back to me quickly with an answer. So we came and they were so nice and helpful. I needed to make sure it fit in my car and they had no problem helping and letting us make sure everything fit before I made my decision. I then had trouble with my bank not letting me make such a big purchase lol but they were very patient with us while we figured it out. I really appreciate all their help & I really love my new Whill F power chair .

Neal Aherron: Tim and the entire team were so nice and pleasant to deal with. Genuine good and caring people. We have a mobility scooter that stopped running. They were able to diagnose and fix quickly which absolutely helped us out. I would recommend this business to everyone who needs their help, and will bring all my future business to them! Give them a call or stop in to see them. Conveniently located near 270 and Manchester.

Sharp T Borrine: I rented a mobility scoot from Mobility City so I could fully enjoy a weekend visit from young family members. I generally feel trapped in my home because I can’t predict when my autoimmune issues will shut down my legs. Sometimes my arms fail me, so canes/ crutches can’t be trusted either.The scooter gave me the true freedom of knowing that I would FOR SURE make it back without the kindness of strangers or a call to 911.Tim at Mobility City filled out most of the paperwork on the phone. When I got there, a scooter was waiting, appropriate for my height & weight, clean, and fully charged up.I signed in two places, they taught me how to use it safely, and they loaded it in the car for me. I was off for a weekend with family, able to go wherever they wanted to go, and unafraid of being stranded by this traitorous body.They’re closed on Sunday, so they don’t charge you extra for keeping it until Monday. A free day of freedom! When we returned it, there was ZERO hassle. They came outside and got it from the car, and we were done.I will do business with them again, and I recommend them to anyone needing rental, sales, or repairs. They were kind, helpful, knowledgeable, and neither condescending nor fawning for commissions.It was a wonderful experience with experienced professionals. 5 stars

Carole Thomeczek: What a nice experience, Carl was here a little over an hour, and did his job well, he was easy to talk with, and very friendly. The lady that called me this morning to let me know when the repairman would be here, was so sweet to speak with, the follow up this company does is great ( no dropping the ball with them ) they kept me informed at every step. Carl was right on time, and put everything away when he was done. The prices are fair, and reasonable. I am an 82 year old woman, and it's nice to work with a company you know you can trust, in the future if I need anything more I will not hesitate to call Mobility City.

Cindy Landis: Excellent friendly and professional service including drop off and pick up fo my stay at a St Louis hotel. Thanks!

Judy Knobbe: They go out of their way to help.

DavidsTV: We rented a wheelchair so my son wouldn't have to walk for days at a Trade show. He was recovering from a broken leg. Mobility City made it super easy by dropping off and picking up the chair from our hotel downtown. I would definitely use them without hesitation.

Susan Setley: Mobility City took my scooter right in. I was lucky; the repair was simple, and it was running well within 15 minutes. This won’t always happen. Their repai man is there three days a week and I came in on a dday he was there. But they couldn’t have been more courteous or helpful.

Douglas Hartman: The technician who came to our home was terrific ... prompt, professional and proficient (and quite personable) Mobility City will be our Go-To provider from now on.

Sarah Legogie: Recently moved to St Louis and needed a power chair badly as I am SCI. While surfing online for used power chairs I could afford I came across the Mobility City site and I was thrilled to learn I could actually rent a power chair! From where I am coming from in Africa you don’t see anything close to this and it was relieving to have this service. My husband and I made it to the office and we met Noelle, she is amazing and supportive with a listening ear and what’s more? The chair was delivered to me with a complimentary ramp and sand bags by kind Mr Derrick who took his time to make sure the ramp was well positioned for my safety. I feel so special and thank you very much for your great service.

Tamara Anderson: I contacted Noelle in May to inquire about renting a lift chair for my upcoming surgery. I was traveling to St. Louis from out of town. I was not sure where we were staying. So I contacted Noelle several times until our hotel location was determined. My communication with Noelle was always prompt and courteous. Pricing was very competitive. I rented a lift chair for 11 days. Delivery and pick was also prompt and the delivery employees courteous as well. I was checking out the day of pickup and they were there early so I could make it to my doctor's appointment before my departure. I would recommend this company for anyone needing medical equipment. Thank you!

Pat Chambers: We got great service and they were so helpful. I was fitted for a new wheelchair and I feel so comfortable and safe in it. Thanks Mobility City!

Kristin Runyan: Tim and Noelle were so helpful. My mom's situation is unique (as most people with mobility issues are) and they listened carefully, made great suggestions and made sure that she left with exactly what she needed. Mobility City will be our FIRST (and only) stop for all of her needs in the future. Thanks for your great customer service.

Kelsey: I called to inquire how to obtain a wheelchair for my mom and the lady I spoke to was very knowledgeable and helpful. After calling other places and getting the run around, I am now hopeful about starting this process.

Lisa Moore: Wheelchair broke in more ways than one and it's only a few months old and after waiting months to even get it. My son is being deprived of going to Drs and getting needed tests done as well as rehabilitation due to faulty chair. This is an unacceptable injustice to my son.

Genia Blanton: Thank you so much for your professionalism and your kindness towards me and my dad. I appreciate that you took the time to explain how to use the stairlift once everything was installed.The stair left itself is very quiet and easy to use. Thank you again for everything

Damon Willey: Wonderful,wonderful,wonderful

e b: Called and the man that answered would not let me explain the reason for my call, and kept on making assumptions like, "You're trying to get a wheelchair without a copay?" "No, I'm asking you if you accept Medicare Assignment or if you charge on top of what Medicare will pay?" Simple question, but I couldn't get an answer. We both agreed that I should go elsewhere. I suggest you do too, or they get someone with better patience and knowledge to manage customer questions and calls.

Kara Cicotte: Not open 24 hours... please update this listing.

Eddie George: Could not be happier! The price and service are both amazing. Thank you!

Richard Gavatin: I needed a ramp built in a hurry for my dad who was coming home from rehab sooner than expected and they were able to accommodate our needs and they did a great job. I would highly recommend them.

Mary Ballou: Rented and purchases a wheelchair.

mary karll: Efficient and reliable. Great Work

Ralph & Mitz Mont: great experience. very knowledgeable

Linda Markway, CSJ: I have and continue to be pleased with the service I receive with our scooter issued at Med X Change LLC. I am happy to have someone I trust.

Robert Carr: Excellent service. Everything went exactly as outlined. Great equipment.

Virginia Plein: I am still waiting to hear from you about controller on the ceiling lift!

Siobhan McDermott: Made the appointment quickly; technician arrived on time; fixed the stairlift quickly and efficiently. Thank you!

Maury Bredahl: Arranging the rental and delivery to Ameristar was very easy and straightforward. The unit was waiting for us upon arrival. The rental unit was an inexpensive model with four wheels and so a wide turning radius. As with most rental units, parts show wear and tear. One of the arm rests flopped all the way over and we had difficulty with the key. The socket for recharging was in a hard-to-reach place under the seat.

Cheryl Dennison: knowledgeable, friendly, top notch customer service & caring. All super attributes to have!

Elda Winder: Repairman was competent and prior to leaving he again checked the mobility of the recliner. The recliner worked as good as new. We are happy with his work.

Ann Mayes: I was getting a house ready for a disabled renter. Terry came out, surveyed the property, made suggestions as to what to install, did the installation and all with great expertise and true concern for the safety and convenience of my renter. Highly recommend this company!

Michelle Heitman: The people at this location are SPECTACULAR. They are helpful. They are considerate. They actually CARE about their customers, and realize how critically and crucially important mobility devices are to the people who need them. I live less than a mile from another Mobility device store, and I would CHEERFULLY drive the 15 miles to this location, JUST for the customer service.

Valerie Scott: I am from AZ but broke my ankle cycling on the Katy Trail and needed to stay in the area for surgery. The people at Med X made this personally traumatic event a little easier by getting me set up with a hospital bed the next day. They did a great job with set up and delivery and are so pleasant to work with.

Tracy L.: Great company to work with. They are professional and really care for the clients needs.Would use again

Ruthie Pickens: I am thankful for Med X Change and the scooter I was provided. I learned how to operate it, and it helped with the materials I had to carry around for our conference in St. Louis. There is no way I could have completed my duties as it involved walking, carrying materials and being in various workshops quickly. Thank you for your prompt service.

Susan Toland: Wow. What a great job the Med X crew did taking care of me. I initially rented a wheelchair for the weekend & Terry did a great job fitting me for a wheelchair. He was friendly, knowledgeable and pleasant even though I wasn’t able to arrive until a half hour before closing time on a Friday. I told them then if the chair was comfortable enough after using it that weekend I’d probably buy it Monday. I was told I’d be given credit on the sale (if I bought the chair). When I bought it on Tuesday I wasn’t given credit for the rental but thought the price was reasonable so I didn’t complain. All together working with this team was a very satisfying experience. I highly recommend them!

Patricia Proctor: My experience with Med X LLC has been nothing less than beautiful. There’s nothing like the greeting of pleasantries from an establishment. My granddaughter graduated May 1st 2022 in Iowa and Med X accommodated my needs with profession and efficiency. I was very pleased. Great staff.

Claire Diemler: The people of MedX could not have been more helpful. I am so pleased with the service and the product. Thank you!

Debbie Lambing: I reserved a bed with Med X Change for my surgery that was scheduled in December. The surgery had to be postponed and I called to explain my situation to Med X Change. Tara was extremely kind and helpful. The surgery has recently been rescheduled and I just spoke with the owner, Chris. He was just as pleasant as Tara and set up an appointment to deliver my bed that was convenient to me. It was such a pleasure doing business with Tara and Chris. Their professionalism combined with their tremendous sense of customer support is refreshing and I am grateful for the help the have provided to me. I highly recommend Med X Change for your medical equipment needs.

Allyson Keck: I can not say enough good things about Scott Lopez!!!! He is amazing! Came to my sons pt then my house to get my son fitted for a gait trainer. He then left the companies personal gait trainer with us until my son got his. I am in tears while I write this. This company is amazing! If you need medical equipment choose them!Scott works out of the Lenexa office!SO AMAZING!!! thank you so much Scott!

RICK JACKSON: Great place

Tc Cafolla: I have had nothing but problems with my new wheelchair, it is supposed to be top of the line but it keeps falling apart. The people ay Alliance were helpful at first but now they keep giving me excuses why they havent fixed my chair and have even admitted that they have forgotten about me. I would seriously recommend to use any other company instead of them! I lost my legs and they are just making the situation even worse with their neglect of responsibility.

Dawn Watkins: Great people!

Hiba Alkfouf: Just got the wheelchair for my son from Alliance. They are professional and did their best to get it done very quick. Very kind staff and always ready to help. Thanks again Alliance Rehab

Marquita Gandy: This company is just awful! They completely dropped the ball on my order and really did not care at all.

Chris Wilk: NuMotion is incredibly difficult to get a hold of. They hung up on me twice before I was finally able to speak to someone. They will lie and say things have been approved by insurance only to hand you a hefty bill. Their work on my daughter’s equipment slow and expensive. If I knew of a place in the area that can repair pediatric wheelchairs I would stop using NuMotion immediately.

Jordan Fulton: Nu Motion is the WORST company. The communication is HORRIBLE. They do not call, email, or mail any balances due. They do not contact you what so ever. If you don’t have those balances paid, they will not help you. I have been thrown from person to person and still can not get any answers. If I could put 0 stars, I would.

JS 511: If you like being under appreciated and receiving $2 worth of raises in 10 years then this is the place for you. Horrible company to work for!

Catherine Billups: Horrible response time with repairs, replacement parts and service. 'Been waiting for a joystick replacement for months as I wait for a new chair. Not happy at all.

Daniel H: I ordered my chair and it was not a great experience and contacting them is basically impossible if there is a problem put on hold for hours yeah not a customer friendly company my wheelchair broke and its impossible to get a repair done on it there is no communication between anyone at the company but they sure will transfer you so your on hold longer maintenance sucks yesturday i was on hold for 5 hours then talked to a guy will remotely who gave me bogus stuff when micheal was supposed to come repair my chair I just give up on numotion dont tryst this bogus company they are liars... update their making it impossible to use my chair warranty on the part that broke so i am taking it to pay out of pocket away from numotion they canceled my order to have me see a specialist i have to pay for to use my warranty so yeah big waste of time...

Thomas S: Staff has always worked with me to take care of my device.

Tonya Ryan: Terrible place. I brought in my tire & ordered a new inner tube & asked for price quotes on new tires & rims. They haven’t called me & it’s been a month & I can’t get through to the office! I’d give zero stars but you can’t

Carr Estes: Calls go unanswered. Voice mails left, no response. No parts in Earth City, and even with a personal visit they had no record of servicing the chair. I finally ordered a part on line, and fixed the chair myself. NuMotion equals NoMotion.

Jen Clark: Really should have read the reviews before ordering my wheelchair through these people. Buyer beware!!! I was told that if I wanted a power lift seat in my chair, it would be $1500 out of pocket, because Medicare doesn't cover this. I didn't have an extra $1500, so they referred me to Care Credit for a loan to pay it. They delivered the chair in December, and I paid the amount due that same day. However now, they send me a bill for an additional $1000+. I called to ask for an explanation, and she said it wasn't covered by Medicare. No kidding - they knew that ahead of time and that's why they told me it would be $1500 out of pocket. She would not budge. This is completely dishonest business practices!! If they had told me ahead of time it would be $2500 I would not have ordered it!

Gary Bierman: ok

William Jacobs: I would rather crawl than use Numotion

Sally Griffin: My new power wheelchair fits perfectly thanks to Rob Hails being an attentive representative.

Lana Jacobs: Waited for parts for months. Each time they came out, it needed another part. The person evaluating the chair missed the parts needed 3 visits. The last time, they said we needed new paperwork from the doc because of their delays. The problem is that not enough wheelchair users work there to understand the barriers they perpetrate. At least our van lift service is owned by someone using a chair.

marjorie williams: Working on cjair

alex ladd: The worst place ever ever ever my wife suffered a stroke and has to be in a wheelchair, we have been repeatedly lied to they don't show up when they are supposed to the slowest place I have ever heard of they could care less totally aweful

Audra Richardson: Horrible customer service. Takes weeks to get someone out for service calls, and then they don't show up on the day they are supposed to, and no one calls you - so you've got to call and complain to get a new date. Has happened more than once now. No one cares

Mike Wilkerson: I recycled a power wheelchair here, these guys help people in need. 😀

james woods: The worst experience ever with a wheelchair. These employees don't act for one minute like they could give two cents about you or your equipment. I'm talking from the manager to the technical department. They are good at lying about everything.

Charles Strop: This place is horrible. Customer service is the WORST. You call the store and it’s a national answering service. Goodluck getting through to anyone that can actually help.