Best Veterans Center Saint Louis Near Me

St. Louis VA Medical Center VA St. Louis Regional Office Hope Recovery Center VA VA St. Louis Health Care System St. Louis VA Clinic US Veterans Affairs Department VA St. Louis Health Care System - Primary Care Team 1 VA Medical Center: John Cochran Division Washington Avenue VA Clinic

1. St. Louis VA Medical Center - Covenant Blu Grand Center

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· 13 reviews

915 N Grand Blvd, St. Louis, MO 63106, United States

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St. Louis VA Medical Center: what do users think?
Deborah Halter: Good VA hospital. Most take their work seriously.
Yolanda Y Pendleton: Waited OVER 2 HOURS FIR A DOCTOR TO BE ASSIGNED TO ME AFTER I WAS ESCORTED TO A BED IN THE ER! WOW
Robert Morgan: Please tell your employees that in a hospital you don't stand outside or in the patient rooms discussing personal business or anything else people who are already sick don't want to hear your issues
Delbert Hults: Could be better
Joseph Favuzza: Doctors at VA are very good.Staff is blah. Some are good and most are like flat tire in rush hour.
Z Peter Florian: I have been receiving medical care here for 10+ years here, at least 6 visits yearly and a couple of hospitalizations and one surgery. The building is dated but always clean. The staff is knowledgeable, professional and always courteous. God bless them.
Victor Centeno: I am grateful for the VA treatments. I keep up with my appointments and they keep me running. I get my Rx refill over the automated system.Optometrist checking was a bit difficult but after COVID-19, what can you expect, podiatrist section(4th floor)where a “Sicilian” provides insoles and back support never smiles but does his job ok. My specialist on the 8th floor is cool…. The blood labs on the 2nd floor are always friendly. Receptionist always know by heart where to guide me to. I got no complaints. I am blessed.
David Hawkins: On Feb 10 2023 11am my ride. Not valet pulled to front I'm disabledI was trying to get in and 2 redcoat valets were yelling. Not asking us to pull up we couldn't there was a car in front of us. I was still getting. In. This happens on every visit. Something has to change. Always a bad experience with parking. For disabled. All the Handicap spots are taken up by Handicaped Hospital staff. Cheating this system for disabled Patients.
Al: Excellent customer service and the doctor was very nice, knowledgeable and informative, my short visit to the ER was fast 💨 in and out. I know everyone has different experiences dealing with the VA healthcare but my experiences has been great thus far 😊
Alan Robinson: I always receive good professional medical care from the VA staff, but the parking is sometimes a lil confusing.
Mark Miller: Great doctors and a very reliable staff! Vallet parking available and a lot of amenities to offer. A canteen store on the 3rd floor? They also have a cafeteria?
d k: Distrubing, chat with assistant, I was there to see a doctor.Assistant never said they were not doctor, seemed to not believe my research over fourty years of having this disorder, was any good.I am sure I offended them as much as they offended me.Went down to blood work, said to tech, howdy partner, they promptly said we were not partners, so much for trying to be funny. maybe die first before comming back.
Justin McGinley: Helped me on my road to recovery and helped the detox process from killing me from alcohol st.louis always impresses thanks VA
Shawn Forbes: I am writing this review specifically to review the phone reception/customer service/switchboard aspect of this facility. I have had very bad experiences with trying to get through to the right person over 50% of the time. For example, I just was on hold for 25+ minutes with the "Make/Change/Schedule" line only to get transferred to the wrong office. This or something like this has happened repeatedly. I've been sent in circles, hung up on, and hung up on, gotten dead lines, or told I'd get a call back only not to. I highly recommend leadership to review the telephone interface/support aspect of this facility as from my experience it needs overhauled. I'm saying this from getting services from the VA for 10 years from 3 VA systems. The others were good/excellent. This one is dysfunctional and is surely contributing to negative health implications for our veterans. I have an important appointment to make. I also do not have an entire hour of my workday just to try to get it scheduled.
Fleurette Henderson: I would like to recommend and thank the V.A. Cardiology Doctors and Kidney Doctors. My husband received excellent care and consultation before and after his surgery. The nurses in the SICU were profession and understanding of our needs. We were given respect and consultation with each step of needed treatment. Thanks to care received my husband is home.Respectfully,William and Fleurette Henderson
zhan wuzha: Run by bunch of bullies.
Israel: I just became a veteran and I must say that I am highly disappointed and even appalled at the treatment that I’ve endured. Louise in primary care is a horrible person. It’s disgusting the way that we are treated here. I just want my medications refilled and I am having to fight tooth and nail to get it done. These people here do not care about anyone. I don’t even know why they’re here if they hate us so much. I’m afraid that the toxicity at this location goes all the way up the chain.
Bob Probst: The VA has been my primary medical server since I got out of the Navy in 1951! I have nothing but good comments about the service, facility and in general everything about the place! I thank God that it exists!
Brina Harris (Puscats): If you’re going to listen and follow directionsGo to John Cohan
Christina Morris: Terrible experience. Went to the ER at the direction of a triage nurse. The “screener” at the ER was combative and RUDE! Refused to give me her name so I could report her. Disgusting, dirty, loud, non-helpful. After it was all said and done I was given anti-inflammatory meds and muscle relaxers. Drink plenty of fluid and good luck. I’ll be headed some place else. If I never have to set foot in this place again I’ll be happy!!
Shawn Beasley: Why do i keep gettin middle eastern therapist's.

2. VA St. Louis Regional Office - Overland

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· 38 reviews

Charles F. Prevedel Federal Bldg, 9700 Page Ave, St. Louis, MO 63132, United States

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VA St. Louis Regional Office: what do users think?
Julius Schweich: Three minutes of department phoneOptions followed by the " unusually high volume" cliche; some morecustomer service dodging Options, and then USE THE INTERNET!Surprise. Maybe I already have triedthat.All I want to know is how I can getHearing aids. I am 88 years old andhad 4 years active plus 27 ANG.
Mark Ryan: Terrible
Sharon Cox: We are there to serve our Veterans.
nikolas sargent: The representatives at this VFW are absolutely outstanding, and will do everything in their power to help you with your claims. They will ensure the proper forms are turned in. As long as you give them the correct evidence they need for each claim you are in good hands. If you do not know what you need, they will tell you. Don’t expect to walk in and have them do all the legwork. They will tell you what you need to do on your end and it is your responsibility to do so. They will ensure that the proper forms are turned in in the correct way at the correct time. Most of the negative feedback I am seeing on here is because the veterans did not have the proper documentation from the sound of it. You must have proper diagnosis, nexus letters linking it to your military service, and evidence, with either statements or physician written statements to prove your claim. Again, the representatives at this location are absolutely outstanding, and I highly recommend them
David Black: They said there're too busy to talk to anyone.
Jim Emily: Natalie helped me so much. I can't so enough gratitude to her. Thanks Natalie see you again.
Mushmouth: Apparently this isn’t Veterans Affairs it’s just records. Which could have been easily explained without the attitude. I called because I wanted to ask a question to get assistance about obtaining a Schedule A letter for veterans with disability 30 percent or higher for preference points. The “lady” was so rude I didn’t even get to ask the question and I use this term loosely she was just full of attitude and snark. I just huge up. No reprimand from me just silence but had this have been in person, I would have been ready to introduce her to Facebook. I was too upset to even ask for a name.
billy ham: They are very arrogant and have absolutely no empathy towards anyone I’ve ever heard them speak with. I should’ve known from the day I walked into the office and heard the way they were speaking to a couple other veterans on the phone. I should’ve ran away that day. Rather than doing as I ask I am told how they won’t or don’t want to do something. I’ve been told my options by hundreds of veterans and explain my situation hundreds of times and I am talked to like trash for trying to do things the way I’ve been told. I try to put in claims and I’m told no even though that is not their job To decide. They are new claims and they are telling me no because I didn’t see The doctor for it. Who cares, it is not their job their job is to put in the claims and do what we ask of them
aubrey young: It was okay I didn't get what I wanted there though
Ashley Baber: Very upsetting phone call this afternoon with Natalie Berry. I didn’t get the service which I thought I was going to receive. The lady made it seem as though I was inconveniencing her as she blew out her breath while waiting for me to speak. Sorry I needed a damn minute while being reminded of my MST. Just disappointing.
chuck watson: I have been in VOCREHAB for a while but due to COVID, I wasn't able to finish the program. I received a call from someone new to my case and he stated he was trained in a different region and he should just close my case. he said it sounds like you are on board. I was in the middle of a funeral so I told him whatever you think. VERY DISAPPOINTED WITH HOW THEY TREATED ME. I GUESS MY MILITARY SERVICE DOESN'T MATTER TO THEM. I AM UPSET
Mark Palmer: Nobody knows anything, their system is down, their system is not pulling up ypur information, your not in their system, insult to injury, but thank you for your service in their most sarcastic tone. They call and leave a number for you to return their call, but give you a bogus number that is disconnected. A true reflection of the VA.
Ivan Page: I work there they goveVeterans the highest quality work when attending to their needs or requests
Dave Taylor: Great good friendly help
Scott Vandevander: Talked to a representative by phone, who was very helpful and gave me a better understanding of how education benefits worked. Also, gave me useful suggestions, thank you.
Kevin Childers: Great place to work and they're hiring by the way. New building is much nicer than the old Federal Records Center was. The National Archives and Records Administration has moved to their new facility up in Spanish Lake, off of Dunn Rd. Many of the Veterans' Service Organizations (VSOs) have offices here as well.
Adam Sandifer: The automated number does not allow you to talk with a real service rep. I’m extremely disappointed and want my benefits updated...
John Lemmo: I couldn’t even get through the automated answering service. After about 10 min of frustrating dialogue with R2D2, and refusing to give out my SS # to who knows who, I was finally placed in a que to speak with the next agent - and was told that might happen “in approximately 18 minutes”. Time to hang up and count slowly to ten...
Kristine Whitley: Great service as usual, customer rep was very knowledgeable and was able to answer my questions quickly and efficiently.
Astenos: Sick and tired of the VA dragging their feet. Have had a disability claim running 6 years now still nothing and my post 9-11 education benefits are always delayed even after receiving everything they need almost a month in advance.They I’ve medicated me to the point of 4 suicide attempts. A private doctor fixed that problem but filing a lawsuit isn’t possible can’t sue the government. So what’s the purpose of the VA system? I’ll tell you what it is, it is an established organization that the fed set up to babysit veterans and give American citizens a warm fuzzy that we are cared for. Hey America the VA is a sham
firstladymm: They usually work hard to assist Veterans and their families

3. Hope Recovery Center VA - Downtown West

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· 28 reviews

515 N Jefferson Ave, St. Louis, MO 63103

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Hope Recovery Center VA: what do users think?
Kevin Slaten: My case worker Catherine has always supported me in everything their job isn’t easy she very professional n caring person.
serenity klaysmat: Quote had nothing to assist me with but 1 thing
Joseph Melvin: I have not had a positive experience either time I have gone to this place. The staff are rude, curt and more inclined to give orders to veterans that to actually help them. The staff seem to hate their jobs and are just trying to get through the work day and get out, or retire. I haven't met any of the friendly, helpful staff that some have. Not one time has anyone asked "Is there anything I can do for you, can I help you, in any way."
Kurt Minton: They are helpful to all the at risk veterans. Love them.
Zelima Fisher: The staff was co courteous. The Doctors explained really well I was really pleased with my visit. Thank you all.
J Mo: It's the VA so obviously just don't try to get help with anything medical.
Jesse Williams: It's always a great place to go for veterans to use the resources and get assistance as needed
Scott Butler: As a brother I will say, if one of us need help please contact Hope
David Kaffenberger: 💯
Bruce Tucker: They saved my life and gave me a new beginning.
Jay Watson: Excellent staff who always do more to help Veterans who need assistance.

4. VA St. Louis Health Care System - Mehlville

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· 69 reviews

1 Jefferson Barracks Dr, St. Louis, MO 63125, United States

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VA St. Louis Health Care System: what do users think?
Matt Higgins: The VA Healthcare system has saved my life several times, and continues to give good medical care to all qualified Veterans.
Dave Nunnally: The VA in St. Louis is very difficult to navigate. Some doctors and clinics, like St. Clair, are just an abomination. John Cochrane has a rough reputation, but I have received excellent care there. If you have an emergency be prepared for long waits, but it isn't any different at civilian hospitals. The place that redeems STL VA is JB. I have never been treated better and more capably. Dr. Kherdeker is phenomenal and the staff supporting her was just excellent. Caring, compassionate and thorough! Very well done! The moral is to seek care at JB first, JC second and avoid satellite clinics. Stand up for yourself. Demand a community care referral if your concern cannot wait. And remember to say please and thank you. Those go a long way toward ls putting smiles on the faces of people who manage your most precious commodity - your health.
michael meyer: Had a appointment at John Cochrane VA Plumonary Clinic on Nov.18. at 1.20. I arrived at the Hospital at 12.05 ask for a wheelchair with oxygen and a transporter to take me to the clinic. Was told by Valet parking it wasn't their job. So called the Hospital 8 times and the Plumonary Clinic had it's answer machine on. Wasn't until 2.45 until they finally showed up. Over 2 hours of waiting in my truck.... Missed my appointment, didn't get my travel pay, or meds renewed. Here it is Wed. 23 of Nov. Repeatly have called the Plumonary Clinic for 3 days and left messages. Not a word from the VA. Veterans stay away from this place, THEY DON'T CARE. Going back to Harry S. Truman VA Hospital in Columbia. It's a shame that the Veterans have to drive almost a hundred miles to get care. When this Place is much closer This John Cochran VA needs to be investigated for not doing their job.
Lou: The VA has saved my life three times...so far.
ROBIN MASON: Depending on the services, if you're on an appointment, you can be seen within 20 minutes by nurse and doctors. If you're a walk-in, you'll be waiting just like in the Emergency Department.
William Henson: Had a appointment at 10am via video connection and the Dr. Never connected after waiting 1 hour. And they wonder why Veterans needs a Veteran Crisis Line. All RN’s for the Dr. seems to be too busy to answer the phone and have everything go to voicemail.
Robert Dempsey: Answer your phone.
Taylor Killian: I know times are hard but y’all have known since January my antidepressants would be running out towards the end of February(2/25 to be exact), and I haven’t had a full dose since 2/14. Im tired of calling everyday just to hear hold music for 45 mins and leave a vm yall don’t return.Also, I’d love to schedule appointments with my other doctors if they wanna return any of my messages. Still have a painful cyst on my neck. Now two more have developed. Still can’t really eat, sick everyday.Still waiting for the jb police to contact me about being assaulted, mistreated in the facility, and my pain meds the nurses stole.Sooo if someone, like legit anyone at all, can do their job and reach out with me that’d be nice.
Ryan McKeown: I lost my job due to the Mental Health department. I couldn't get an appointment for my doctor so fill out and sign documents I needed for my Short Term Disability.
Brent L: This place is a complete JOKE!!!! Save your time, health and sanity.
rich bauer: it is one building with different professional medical people, but all medical only. I would not call them different businesses, because they are all medical
Johnobe1: The VA in St. Louis could be compared to DMV. They hear your complaints, but don’t care. You basically at there discretion.Customer service- they don’t deserve 1 starMental health- ignores your complaints and focuses on what they think is best. End result, you get bigger problems.Primary- OkThey send you to an even worse hospital when you need a procedure. Aka John Cochran. The doctors you will find or still in school or finishing. We are nothing more than training for students.If they send you to a medical facility outside of VA you will be paying. I have had to pay several bills from hospitals that va sent me 2. I find out I owe these bills after it hits my credit with a negative impact.
S MacK: Disappointed Veteran2 individuals and someone named Karen @ the reception desk in Orthopedics.The 2 individuals LOUDLY discussed a patient after he left stating that he did not want argue.Then the Karen person came and chimed in and that she was GLAD they bought it up.So much for HIPPA.All of this could be heard in the reception area. My 1st visit will be my Last.
J USA: I will say the JB vision division is a great model for the rest of the VA divisions to be like. Getting eye glasses and top notch care from the Eye Doctor was great
Tender Van Dyke: Horrible! Doctor won’t give the referrals needed for my service connected problems. Prosthetics won’t give the necessary shoe inserts needed. Tried returning calls to schedule appointments and left messages but they refuse to answer or return your call.
TINA REINNECK: I love the VA healthcare system at Jefferson Barracks AND John Cochran! Best VA facilities in the country!
Rhett Torralba: The Doctors and nurses are nice and seem to genuinely care about you but everyone else does not really care about you. I constantly get hung up on, ignored, forgotten, appointments take forever to schedule. Applies for both JB AND JC
Breanna: The ladies on the phone are extremely rude and impatient. They should hire new people to answer phones and make appointments. I was on hold for over 25 minutes to just make an appointment. The lady came back on the phone and said “the nurse will call you.” Still waiting on that phone call.
Linda Radtke: Very disappointed in the fact that when the customer service for claims/ billing is called, you never get thru to discuss your issue. Calling puts you on hold. One call was 17 minutes. No help. Next call 11 minutes with no one to speak with. Not sure how one is to get thru. I do not have time to set on the phone all day.
Ryan F: Most of the medical staff are pretty good, but most of the other employees don't care and would rather you figure out their problem and fix it for them. Place has been under construction for over two and a half years yet still looks ancient in every building. A lot of the buildings can be hard to find and you spend time driving around looking for the one that doesn't have a number on it. If you need to go to billing here, just don't. Go to John cochran if you can. Pharmacy folks and the counselors for them are really nice people and want you in and out (which is good because it's a really cramped area.)
stardust734: They have quality services and it never takes long for my appointments.
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5. St. Louis VA Clinic - St. Louis

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· 12 reviews

2727 Washington Ave, St. Louis, MO 63103

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St. Louis VA Clinic: what do users think?
Charles Collier: Very professional. Quick service.
Dennis Murphy: Professional experience and respectful and caring. Dr. Mathur is the best.
Tony Watson: Fast
Kevin Childers: As always I was treated as promptly as possible. The clinical staff is everything they should be. I am very pleased with the service recurved.
William Sifford: I had a chiropractic appointment, but asked if I could be seen for another issue also. I was seen by the nurse and then the doctor even though I didn't have a primary appointment. Very happy with the services.
Brett Tharp: If you are a walk in you are very lucky to ever be seen. If you schedule an appointment you never get in on time. The men and women that run the front desk are always gossiping or holding up the line. Always on their phones with a nasty attitude. It’s just not a professional atmosphere to be around. Veterans deserve better than what we are getting and I’m tired of seeing ungrateful people work in these facilities!
ryan busch: The female Dr. is inept and afraid of the VA and it's policies. A government ran bureaucratic charade.

6. US Veterans Affairs Department - Mark Twain/I-70 Industrial

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· 2 reviews

4300 Goodfellow Blvd, St. Louis, MO 63120

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US Veterans Affairs Department: what do users think?
Ira Washington: It is a gathering place for all veterans; even though they are there to see the doctor; just talking to each other is healing.

7. VA St. Louis Health Care System - Primary Care Team 1 - St. Louis

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· 14 reviews

4974 Manchester Ave, St. Louis, MO 63110

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VA St. Louis Health Care System - Primary Care Team 1: what do users think?
Amy Howell: The nurse and nurse practitioner spent a lot of time with my husband. They were kind and caring. He has a much better understanding of his illness and now has a plan in place for treatment.
J Lane: Well in the 30 years I've been going there they have only really failed me twice to where I probably should have reported what happened.
Joseph Brown: Blind leading the blind. The nurses are usually fairly helpful. But the doctors? 🤔 Where do they get them? My (so-called) primary care doc keeps saying I'm a high risk candidate for a heart attack or stroke simply because my blood pressure is SLIGHTLY high. And I do mean SLIGHTLY. If I'm in such bad shape...how can I ride a BICYCLE 🚴‍♂️ everywhere I go? I'm talking NO CAR for the past TEN years. Spring, Summer, Autumn & even WINTER...I ride. 💪 Let's see that doctor ride somewhere between 15 to 50 miles a day on a regular basis. 😛
Jonathan Schmid: The doctor and team were very nice and were able to help me.
Micah Wiles: Horrible service. The front desk staff refused to help me. After I checked in they never called my name. I sat for over two hours. Then when I asked the receptionist man about it he said he was busy. The nurses in the back were extremely nice and tried to help me though.
Regina Mars: Good Visit
Reginald Dowdy: Great service
Timothy Palmer: I called four times and was put on hold or cut off each time. It seemed the person on the other end of the phone didn't want to deal with me. Finally I spoke to a person who asked my name and last four to try to get me an appointment. They offered me an appointment over a month away and told me that was the earliest they had available. When I said I couldn't make it because it was so far out, they became upset with me and told me I wasn't being flexible and "you ain't giving me nothin to work with." Disappointing.

8. Veterans Center - Creve Coeur

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· 2 reviews

287 N Lindbergh Blvd, Creve Coeur, MO 63141, United States

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9. VA Medical Center: John Cochran Division - Covenant Blu Grand Center

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· 10 reviews

915 N Grand Blvd, St. Louis, MO 63106

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10. Washington Avenue VA Clinic - Downtown West

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· 1 reviews

2600 Washington Ave, St. Louis, MO 63103, United States

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