Best Railing Contractor Saint Louis Near Me

James Walter: Mary Jo and Dennis are great people. They helped us out in every way. I did the install and Dennis showed me everything I needed to do. They have great prices and were an absolute pleasure to work with!!

Steve Hebel: Very knowledgeable and helpful. We went in with a rough idea of what we wanted for our banister and hand rail, and learned so much more about what we could (and shouldn't) do. We need to get our plans together but will definitely use them.

Mountainless MTB: Super friendly staff!

Mike Venuto: I called them up and they said they only do commercial fencing. I still had a representative call me do commercial fencing I said great! That's exactly what I want. Once I gave her our MLK Address she then said it would be January for residential when early on she said they didn't do residential and commercial fencing would be 5 to 6 months. I find it hard to believe that their sale people go 6 months without pay. Maybe they need to hire more people. Lol

Mychael Hill: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Amanda Steinbruegge: Critical:Professionalism

Tim PERSONAL: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe had a great experience with empire. They showed up when they said they would, were very courteous and the work speaks for itself. It’s perfect and we could not be happier. And they were about $500 cheaper than the other quotes we had.Service:Aluminum fence installation

Marcus Cannon: Great service

Anne Martin: I used Empire twice to install 2 custom steel and bronze gates. The welds on the first gate were unacceptable (images H and image I) and had to be removed and rewelded. Empire also destroyed the custom steel and bronze gate which had to be rebuilt. I waited over a year for Empire to come to install the second gate with no fewer than 11 appointments! The second gate was wildly mis-measured and was installed with the left opening measuring 6" and the right opening measuring 1½". (Image L and image R).Empire told me that it was "customary to have a wider opening on the left".Service:Ornamental iron fence design installation

SEAN Hogan: They came out within hours of my call, and I had an excellent bid the next day.

Laura F: Having warranty issues since the problem accured in 2013 less than 7 mos after. Company now refuses to finish the job. Left without a gate.

Andrew Rogan: I used Empire for an iron fence around my backyard. The entire process was very seamless from them being very flexible with me on when they could come give me a bid to the amazing quality work. Would definitely use them again and recommend them to anyone looking for a high quality fence.

Miss Reality: I javenot seen more shaped together fences in my life

Hakan Altin: Very customer friendly and very helpful. They are the best. Robin and Kevin, thank you for your help.

Charlotte Martin: We had a wonderful experience with Builders Supply. They have an extensive showroom with lots of choices. They give you help to decide. Very flexible in scheduling and their installers are the best. So careful and cleaned up so well. The end result in absolutely stunning. Very high quality and all the little details were taken into consideration. Highly recommend!!

Alix M: Very responsive and professional. Dan and Luke redid our staircase and offered creative solutions to several issues they came across during install. They got the job done fast and did quality work. The bid we originally received was very accurate compared to our final invoice and the rates were incredibly competitive.Thanks to your team!

Alex Reichert: Positive:Professionalism,ResponsivenessTheir staff here was fantastic and able to find a solution to a problem caused by another shop. They may be hard to find, but worth the search when you get there!

Bryan Davis: Excellent stock onsite, great knowledge and friendly service

Henry Stone: Extremely easy to work with. Friendly staff. Very good product!

Mike Weeks: Very helpful

Robin Alton: I am very pleased with the work from Builders Stair Supply. They were easy to work with. Reasonable prices and great customer service throughout the buying and installation process. Did an excellent job installing my new balusters. I liked the tool they had on the website to see a rendering of what my design would look like. This was extremely helpful in deciding what kind of pattern I wanted to use. Would not hesitate to recommend them and would use them again if I had a need.

Carrie Michelle: They're very helpful and knowledgeable.

Joseph Damico: Fast and friendly service

Teri Flotron: We are prepping our house to sell, but none of the STL stair companies I called had time to bid on our simple wood-to-metal baluster installation project. And I couldn't wait one more day for my procrastinator husband to get this project done. Happily, Robin at Builders Stair Supply guided us through the process from start to finish. We were happy with the BSS price, quality & customer service, despite being hit with the COVID19 scare & lockdown right in the middle of our project. Now we have a beautiful new-looking staircase we love & can't wait to show our friends (when it's safe for them all to come over)!

lawrence schacht: March 2019 St Louis Builders Show: met MARC Eden, their booth rep who looked at my photos and agreed to give e-bid on new stair bannister in our 100 year old home. He bid very detailed and promptly, and said he planned to assign ERIC for this, in 2-3 weeks.Surprise, the office called in just a few days, and Eric arrived on time the next day. He first confirmed Marc’s prediction, about a 4-hr job. Then looked at the stair wall in question (brick under drywall) and predicted more time to secure the brackets. I understand why Eric got our job, because he has huge experience in older homes, said he even worked on the Henry Shaw house in the Botanical Garden. He was very competent and patient with the bannister anchors and fabrication. Then he found a sloping inside corner that required extra sanding of the end rail to fit. Taking 2-3 hours longer to do the job correctly impressed me (on the same original bid price). Eric was always cheerful, professional, anxious to explain or answer questions; and he gladly coordinated his work stages to let me do a little staining. And his cleanup was perfect.

Chip Caraway: We had Builders Stair Supply Inc. re-do our staircase during our rework of the house, as we got rid of all carpeting and our existing was just a rough-in frame, that creaked and moved under my 350-pound, 6'5" frame. Our first visit was to their showroom whereby Marc guided us thru what was needed stair part-wise and he allowed us to create what we felt would look good for what we wanted to accomplish with the look of the stairs.He showed up the following week and began measuring the 2-flight (2nd Floor/Main Floor/Basement) staircase. He had tons of questions, especially about our flooring that would be installed. They then worked up a quote for the installation, calling out items (additional runners) that may produce the need for additional cost if they were discovered after the disassembly of the existing staircase.After acceptance of the quote, we were slated to fit after the floor install, which had to occur prior to the kitchen cabinet install. Dan showed up and accepted delivery of the most beautiful raw wood I have seen. Jus' the treads had such meticulous fitted wood edges formed from pieces being fit together, whereby the grain built an edge pattern like I had never seen.Once Dan began his work, he kept me in the loop of what he found, why it was good, or bad, and what he planned to do to remedy anything negative. Once he began installing the beautiful wood that was delivered, I realized in the second day, that these stairs were going to be awesome. Dan actually had me watch what he did to install a Tread and Kickplate with the wedge construction method, whereby the wedge gets glue on both sides and driven to create such a tight join that there will be no creaking or sagging.Once there was a complete run complete and dry for a day, I walked down the stairs and what used to creak and move under my weight and frame, was like walking on concrete . . . no movement at all. After about 3.5 total weeks (he waited to install Balusters and Scotia until the painters had painted and stained the entire staircase, which actually made things easier on the painters, and minimized painting cost), we had a beautiful staircase.Dan was a blessing to have on this job, as he is not just a mere installer, he is an artist who works with wood. In chatting with him, when he measures for a cut, he has to take into account the thickness of the saw blade, where the line is drawn for the cut with a fine lead pencil, and where the blade meets the line. He is miles above the normal "cut it close enough and caulk it" installers.I cannot recommend Builders Stair Supply Inc. enough . . . Quality . . . Artistry . . .

Shane Groenke: Good merchandise

ahmaniel ben yehuda: For over 12 years this small business has never failed me. Incredibly knowledgeable staff, meticulous and detailed, will guide you through each step (no pun intended) of the stairs.Do NOT go driving all over the place piecing your order together. You will save money, time and frustration levels by making this your one stop shop for all of your stair needs, particularly builders and craftsmen. Owners will do better here as well.

Gloria Vaughn: Looking how to keep night crawlers out of recent purchase property

Jeff Mitchell: Great company

Kelly Tubb: Sean is great to work with and they deliver a great product!

Ken DeNeal: Have been very disappointed. Company came to give bid on gate repair. Almost four weeks later, have not received a bid or a response to two follow up phone calls I have made.

Bridgette Thurmond: They never returned my call.

Doug Aulabaugh: Quality work done by skilled fabricators and installers for fair market pricing. Would recommend.

Eric Jackson: Friendly service.

cwinter84: Not sure how their work is as I never got the opportunity to work with them. I submitted a request for proposal for some subcontract work about 2 miles from their shop. I made sure that they knew the deadline that my proposal needed to be turned in by. After numerous calls, I got a proposal after my deadline. Never got a chance to submit our proposal. They must be super busy.

Mark LLC: Rusted in less than 28 months. Didn’t respond after call.

Michael Collier: I was very pleased with the craftsmanship. The installers were very professional and did a great job installing my railing. Overall I would definitely use them again and would recommendthem to anyone.

Josh Peck: I contracted with them to fabricate and install a guardrail around a small, residential front porch and down a short flight of steps.Pros:1) Good quality ironwork2) Professional and solid install3) Value for the moneyCons:1) Slow: They cashed my deposit check on 8/3 and did the install on 9/17. There was also poor communication about the delay.2) Lacked attention to detail: They added a cosmetic feature to the iron that I specifically asked them not to add. They gave me a small amount of money off as a discount.I would recommend them, but be prepared to wait for your install if they have bigger jobs. If you have a special request beyond the standard package, I'd suggest reiterating the request prior to fabrication.

Michael Beary: I have the greatest admiration for these people, they looked like coal miners in there working in no air conditioning with a forge running. They were very friendly, let me bang on their anvils and showed me how their power hammers work. Beautiful people.

Barry St. Louis: Perpetua Iron built a beautiful and sturdy single post handrail for our front porch step. It is now installed and is a wonderful addition.

James Reed: Great workmanship, they produced 3 custom fireplace screens for me. I would hire them again in a second!!

Anne Valenza: We worked with Perpetua Iron after a storm caused a tree to fall on our wrought iron railing. They did a great job building us a new railing and repairing a railing in the back of the house that was rusting at the bottom. Good as new! Highly recommended for their craftsmanship, attention to detail, professionalism, and pleasant demeanor. Give them a call today!

Patrick Haug: Perpetua Iron did a wonderful job. These were designs just what this building needed. Outstanding work.

Haris Djulan: Critical:Punctuality,Quality,Responsiveness,ValueZero star to this scammer business to expensive halfway job done I wish I never call this guy so rude and unprofessional think twice before giving him callServices:General repairs maintenance,Chain link fence installation

Erik Colon: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDon't believe the hype with the negative reviews. I had to take the time to come on here and set the record straight I hired these guys to build me a fully enclosed dog kennel. It was a job that was unsual and was under time constraints. They did everything they could to come out and get it done and I was pleased with the quality.Service:Chain link fence installation

Candy Girl: Bait and switch. I wasted money on my deck. We agreed he would replace all the bad wood on the desk and stain it. After he completed the job I sent pictured of the boards that weren't replaced, the missed painted areas, and the other missed areas and he got an attitude and threatened to put a lean on my house if I didn't pay the rest of his money. Fast forward 6 months later ther boards he used were bad and the paint is faint. Horroble horribe horrible! SCAM Artist

BG Auto Pro: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueGates never workedService:Automatic gate installation repairs

Jenny Syed: Service:Custom doorsPositive:Professionalism,Quality

Brian Turtle: Positive:ProfessionalismHad a very positive experience with Kirkwood Home Gallery on our Kolbe window repair (due to vandalism, not faulty window). One of the best experiences I've had with a home repair contractor.

Colin Frentzel: Had a new sliding door installed in our kitchen. Found some issues during installation including a rotting subfloor and a bowed door jam. Steve and Ben did a great job replacing the rotten wood and straightening the jam. Great customer service at KHG!

Russ Breimeier: Didn't actually get stair/millwork done with this company. But I had a package accidentally delivered to them. I was trying to track it down via the shipper and the shipping company to no avail. Kirkwood Stair found it among their deliveries, somehow contacted me and my organization through a web search, and delivered the package themselves. Now that's amazing customer service from a company you can trust. A solid Google review is the least I can do for them.

Betsy Ross: Positive:Professionalism,Punctuality,Quality,ResponsivenessWas a pleasure working with Ben Frentzel and the install team Steve and Denise Morgan at Kirkwood Home Gallery. They replaced a huge, custom-made window in our front dining room, and it looks fantastic. Great communication throughout the process, quick turnaround, friendly team, and competitive pricing. Overall great experience.

Tom Fleischmann: They are tops in custom stairs. They will get it right the 1st time.

Alan Ox: These guys are pros. It’s a smaller shop who’s family is well-versed in commercial and residential door installation- which is the service that we utilized in our apartment building project. These guys are all business and no BS. I had the feeling from the start we were in good hands with Ben and the bid was fair.. no gouging. Every detail of our unusual installation was addressed. They measured twice and cut once! When we finish installation / touch-up I will post a couple of pictures. Thanks KSM!

Dace Murphy: Kirkwood Home Gallery is a fantastic company to work with. The team was very knowledgeable and a pleasure to do business with. I would recommend them to any home builder or home owner. Very competitive and they specialize in high-quality windows, doors and stairs.

Frank Brundick: Kirkwood Stair and Millwork replaced our 99 year old entry way, door and two sidelights. They were great to work with. Lots of help with planning the layout and selecting the various options for millwork.The installers were amazing. Replaced the entryway in one day. Lots of attention to detail. Great dust control measures.The finished product is beautiful and may well last another 99 years.We would recommend Kirkwood Stair and Millwork to anyone considering replacing and entry way.

Samantha Politte: We employed Kirkwood Stair and Millwork for our atrium ranch stair remodel. We could not be more pleased with the result. Our house was built in 1994 and our stairs reflected the style of that time. We are so happy with the new, updated look. Kirkwood Stair was timely, professional and pleasant to work with. I would recommend them to anyone looking to remodel.

Ben Frentzel: We bought a house in 2017 and the bay window was in rough shape. All the windows were stuck open and needed to go. Kirkwood Stair has a location in Brentwood, MO called Kirkwood Home Gallery that distributes high-end windows and doors, and I'm really pleased with the new aluminum-clad windows I got from them. We were able to order, install and walk away in less than 6 weeks. The products are high-quality and the service is unmatched. Things will probably go wrong when replacing old windows, but they were with us every step of the way and everything went so well.

Rob Rosenwinkel: Kirkwood Stair and Millwork did an amazing job with our kitchen remodel! The oohs and ahhs we get from friends and family when they see the plank grain walnut island top and custom walnut table are a testament to the amazing craftsmanship and attention to detail they put into every project. On top of that, the customer service was beyond our expectations. Both pieces (along with a set of custom shelves), arrived on time and installation was a breeze. If you're looking for custom millwork, call Kirkwood Stair now!

Ed W: Very poor customer service, ordered wrong parts for our gate and would not take any responsibility. Everyone I talked to passed the blame onto someone else, leaving us, the customer, with a half put together gate for over a month. DEFINITELY AVOID at all costs.

Ron K: Terrible service. Called salesman, discussed my countertop dimensions, wood preference etc. Was told I’d receive a quote, then I could come to showroom to pick out specifics. After a week received nothing. Called back, secretary could find nothing but said she’d have someone call me back. No call received. AVOID!!!!