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Queenbubalicious -: I am writing to urgently warn you about the highly unscrupulous practices and dishonest behavior I encountered at the AAA Insurance branch located at Lindell. It is of utmost importance that potential customers are made aware of the unethical conduct that occurs at this specific location.My experiences at this AAA Insurance branch have been nothing short of a nightmare. I was initially quoted a specific price for my insurance coverage, only to find that increased amounts were unlawfully withdrawn from my bank account. It became evident that this was not an isolated incident, as other customers have reported similar occurrences. It appears that the representatives deliberately provide lower quotes to entice individuals into purchasing policies, only to manipulate the information and charge higher amounts without consent.In addition to the fraudulent financial practices, I discovered that my insurance information was intentionally sent to the wrong mailing address. This deliberate act ensured that I remained unaware of the discrepancies until I reviewed my bank statement. It is clear that this location engages in deceitful tactics aimed at taking advantage of unsuspecting customers.Moreover, the supervisor at this branch, Michael, is directly involved in these fraudulent activities. Despite my repeated requests to cancel my auto policy and obtain a refund for the unauthorized withdrawals, he not only refused to assist but also threatened me with the possibility of negative implications on my credit report. This intimidation and lack of accountability demonstrated by Michael are deeply concerning and indicative of a severe lack of integrity within your organization.I implore AAA Insurance to take immediate and decisive action to address the corruption and misconduct occurring at this location. It is essential that you thoroughly investigate the practices of the representatives and hold them accountable for their actions. Furthermore, the supervisor, Michael, should be removed from his position as his involvement in these illicit practices is detrimental to the reputation and credibility of AAA Insurance.As a customer, I strongly advise against seeking any insurance services from the AAA Insurance branch at Lindell. The deceptive practices, unauthorized withdrawals, and unprofessional behavior exhibited by the representatives and supervisor make it abundantly clear that this location cannot be trusted. AAA Insurance must prioritize integrity and customer satisfaction to ensure the continued success of its business.I trust that AAA Insurance will take my warning seriously and promptly address the severe issues at this location. It is my hope that your organization will demonstrate its commitment to ethical practices and make the necessary changes to regain the trust of its customers.

C “Cece” Bolden: Elona was the Best agent they had wish she never left. The new agent is very unprofessional and clearly doesn't care about his people

Tanya Still: VERY GOOD AGENT. VERY HELPFUL & KNOWLEGEABLE AND TAKES THE TIME OUT TO EXPLAIN EVERYTHING TO ME AS A CLIENT. GREAT CUSTOMER SERVICE SKILLS. I WOULD HIGHLY RECOMMEND HIM TO EVERYONE!!