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Jewelry repair service
1. St. Louis Jewelers (Joyería) - Gravois Park
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· 24 reviews
2748 Cherokee St, St. Louis, MO 63118
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2. Vinciguerra Jewelry - St. Louis
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· 32 reviews
701 Market St Ste. 130, St. Louis, MO 63101
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3. Elleard B. Heffern Fine Jewelers - Clayton
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· 25 reviews
101 South Hanley Road Lobby Suite 110, Clayton, MO 63105
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Jill Hamacher: My jewelry repair was done properly and with a quick turn around. The price for it was reasonable.
Nicki Wilga-Kuehner: What a beautiful store! They have the most lovely and unique pieces! A friendly and knowledgeable staff and tremendously kind and attentive owner! It was a fantastic overall experience & I would give it 10 ⭐️ if I could! I highly recommend whether looking for yourself or for a gift for that special someone, giving them a visit!
Ryan Coughlan: You’ve been our family jeweler for at least three generations. Simply the best!
Sherry Rust: Amazing jewelry store with quality inventory and service that is unparalleled. If you’re shopping for beautiful jewelry, this is THE place to go. You won’t regret it!
Julie M: I inherited my mother’s wedding ring and took it to Elleard Heffern Fine Jewelers in order to have the ring appraised for insurance purposes. Kit Herffern assisted me and was incredibly friendly and professional. I will definitely return to Heffern Fine Jewelers in the future.
Tom A: Our family has worked with them in the past they have fabulous pricing & they do great appraisal work.
Jon Stock: A staple of consistent quality and sincere customer service. I made my first purchase in 1995. Twenty five years later I am still impressed with their professionalism. Thanks Kit to you and your team.
Sarah Sandkuhl: Elleard Heffern has been our family’s jeweler since my husband bought my engagement ring there 15 years ago. Their staff is knowledgeable and friendly. They work hard to find pieces that are just right to match your style. Other family members now shop at Heffern’s and even though I moved to another city I make sure I visit whenever I am in town. I just recently had the pleasure of visiting and finding a beautiful pair of new earrings. All of my jewelry was cleaned as I was trying on new things and it was such an enjoyable experience. I can’t recommend them enough!
Jennifer Williams: We’ve been using Heffern for years and are continuously amazed by their service and selection! Highly recommend!
Sophie Carpenter: Wonderful experience, personal service.
Melody Buehrle: What a wonderful family to work with! They are very knowledgeable about their jewels, precious metals and design. They have been genuine and very gracious during our dealings. I can honestly say, I have found my hometown jewelers!
Brittany Smith: Great experience shopping for an engagement ring. I was on fairly tight budget and they helped me find a perfect ring at a great price. I highly recommend, especially to other lgbt people looking for somewhere welcoming and non judgemental.
John Brasher: Very nice jewelry store in Clayton which is sort of St. Louis' Rodeo Drive. Very tony, very high-end, lots of gorgeous things and seemed rather expensive. This ain't Zales. On the other hand the people are very nice and helpful and offer free chocolates and coffee. Secured entry-- they have to let you in, guess I looked okay.
Linda Hall: Webster Heffern provided excellent customer service.
Joe Hainline: Excellent service. True professionals. They carry a variety of high end jewelry, and do custom work and repair. Good and fair prices.
John Williamson: I have been doing business with Kit and his excellent team for over 10 years. Never been disappointed with the selection, quality or service provided. Worked with other fine jewelers in the St. Louis area and this is the #1 place to buy fine jewelry in my opinion.
Donald Meissner: Very beautiful items. Fantastic service.
Will Cohan: Great Place to do business with. Friendly, Helpful Staff.
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4. Kessler Mroz Jewelry - St. Louis
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· 29 reviews
777 Olive St #101, St. Louis, MO 63101
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Nicole Younge: Wonderful, friendly, courteous, prompt!!!!Service was excellent and done to perfection. Will visit again, when jewelry repair or purchase is needed.
Michael Mendez: Completely satisfied with Kessler Mroz repairs. Mikes a great guy very thorough and knowledgeable. Will definitely be back
Luke Kottemann: Got my wedding band through here and have been very pleased! Mike is very friendly and will take the time to explain the ins and outs of his profession and also showed me some of the tools that he uses. He helped me to pick out my gold band and his prices were much better than other places that we looked at. He also talked me down from 18 karat to 14 karat for my ring since I would be wearing it everyday and he explained to me that 18 karat will dent much easier and it might not be what I actually wanted. He did this even though he would be making less money, so I appreciated his expert advice, his honesty, and for looking out for my best interest.Kessler-Mroz has been in Saint Louis a long time so this is a good place to go if you'd like to support a local business, which is also something that was important to me.
Richard Williams: Extremely helpful. It’s so nice to speak to someone with years of knowledge in jewelry and also a guy from the neighborhood. Very happy and would highly recommend! You won’t find anybody else in town as good as Mike. 👍
anthony schiller: Got a watch battery replaced here and they were fantastic. This is my #1 go to for this.
Larry N: We have been customers for 33 yrs. My wife's engagement/wedding ring was customer built by Kessler/Mroz. I have often returned to have custom built jewelry, another ring and tennis bracelet designed, crafted and assembled for my wife.. I recently returned to have both our wedding rings "tuned up" (checked diamond settings while ensuring structure was maintained and reinforced were needed due to normal wear and tear. Work performed continues to be superb and outstanding quality - a truly differentiator not found with any other jewelers. I am a lifetime customer and I will continue to patronage Kessler/Mroz.
Paul Brenner: Friendly and very helpful, just a simple repair.
Shane Wieter: Best, most friendliest jeweler in St Louis. I highly recommend checking them out.
KJallDAY: My necklace broke I asked him to repair the link he said it would be $130! Way too expensive. Went to Vinciguerra jewelry around the corner A+ service and only $15!!
Eli Karabell: Finest Jeweler in the region, everything is done in store and the owner is the nicest businessman in Downtown St. Louis.Highly recommended. -EBK
Corey Gunnell: I stopped in late in the day to have a watch battery replaced and a link removed from the band. Michael offered to take care of it right away. When I returned an hour later he had the watch polished and ready to go. He then proceeded to show me the custom diamond ring he was creating and with a very demanding deadline. I was really pleasantly surprised that he would take the time handle my tiny job so promptly when he had such a large $$$ project in the works. Great shop!
Trevor J. Klinger: Great place. Honest, friendly and very knowledgeable staff. I definitely recommend taking your jewelry here if it needs work, especially if you live or work in the city. Thanks again!
Melanie Fries: Beautiful jewelry, custom pieces are artistry. Mike is so knowledgeable and caring of your jewelry needs. Don't be frightened off by the consrruction!!! Holidays are coming!
Michelle Jones: Beautiful work, fabulous service. There are no other jewelers in town that I know with the expertise of this store. The best quality of product and prices in town. I would not go anywhere else!
Becca Wilson: Took a few pieces in for repair and basically every piece he messed up in some way- he stated he used sterling silver for an earring back, however I have a nickel allergy which is in a lot of metal alloys used for jewelry and the earring he repaired is causing the same nickel irritation I've experienced multiple times (ie pain, bleeding, irritation). The other earrings he "fixed" were done very sloppily with epoxy and is already loose. He also overcharged me quite significantly to put a jump ring on a gold-plated chain. Oh and he took twice as long as he stated to take for a few simple repairs. He was very friendly and courteous but nevertheless I would never recommend him nor return there. Sorry!
Justin Whipple: Mike was as knowledgeable and helpful as it gets. I visited at least 30 different jewelers to find the perfect engagement ring and I found exactly what I was looking for at Kessler-Mroz. Mike is certainly a salesman but he still seems like a stand-up guy that wouldn't take advantage of your lack of knowledge just to earn an extra buck. He informed me of every aspect of the diamond grading process and could not have been more helpful. I can not say enough good things about my experience here.
Rosina Orr: High praise long overdue. My daughter was married this past August here in St. Louis. While she and her bridesmaids were getting ready I presented her with an heirloom diamond pendant to wear at the ceremony. That was when I discovered the chain was broken. I scrambled to find a jewelry store and found Kessler Mroz just two blocks from the hotel where we were staying. I arrived at Kessler Mroz at 1pm and worked with Michael Mroz. With his help I chose a chain that complimented the pendant perfectly. Normally it would have required 24 hours to repair but the challenge was to have it done by 4pm. Knowing my circumstance Micheal worked his magic. It was ready, polished to a brilliance I’d never seen before, boxed and delivered with plenty of time to spare. Michael was honest, knowledgeable and accommodating saving the day. He made it possible for me to give my daughter the wedding gift I’d always hope to. Thank you Micheal!
Chris Jansen: I had purchased my first ever watch and was in need of getting links removed. I brought it to work with me and went to Mroz because it was close to my office. I talked with the guy (Mike?) about quartz and swiss movements and explained I was brand new to watches so any information would be helpful. After some good conversation and watching him remove links he informed me it would be $25 dollars for the resizing. Being a $450 dollar watch and inexperienced I figured the gentlemen was giving me standard prices. Fast forward 4 months and 12 watches later I am much more knowledgeable and am coming to write this review because I was so disappointed that someone would take full advantage of a "beginner". Since that time I purchased my own link removal kit ($20 on amazon) and have replaced links myself. For my higher end watches I have taken my business to Van Vinciguerra across the street who charged me $5 to have my watches resized. Needless to say be very weary of the information/prices being fed to you at this business.
Chanelle Wildhaber: Very nice service, super friendly. An overall great experience!
Spencer Mroz: Beautiful store and great customer service! Always satisfied when having jewelry work done here and you simply cannot beat the prices!
Patrick Woodling: Great hospitality and service
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5. Gold & Diamonds - Downtown West
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· 37 reviews
715 N Tucker Blvd, St. Louis, MO 63101
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Adub Johnson: I bought a grill from them a couple of months ago it cracked
Jessica Eichler: Dude was super helpful, and their selection of merch is dope.
Jaycee Edgeson: Literally had my golds for a week & they start turning colors. Also, my cousin went to them & hers did the same thing why?
d holmes: They make it happen at low reasonable prices
A. S: they Gold game on another Level 💯💯
Kimeshia Hebb: Please don’t go to them I received horrible service in spent good money. I bought these like this and yes I smoke
Tj Oliver: This place is the truth.
Aquiessence 314: Best grills in St. Louis great service
George Betts: It's okay
SpaceboyGT SpaceHypeNetwork: audio trappin hard 💿💿💿 SpaceboyGalien
Anthony Mitchell: I been going to the since I was 16 so about 9yrs now... Everything from gold teeth to chains to watches... They got it all great stuff for low prices
A. Nette: Thanks for your fantastic customer service!2006-present! From Untion Station to Tucker Blvd!!! Keep up the great work!
Monica B: Super good deal good quality and service!!
Nikki Johnson: Thx y'all... they turned out great... definitely will b returning for more soon!!
Adrian Dancy: Good price. great product. cool employee
shonetta jones: I love it. They did a very good job on my gold teeth. I'm going back next week for more.
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6. Christiane's Handcrafted Jewelry - Tower Grove South
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· 15 reviews
3202 Morgan Ford Rd, St. Louis, MO 63116
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7. Helzberg Diamonds - Richmond Heights
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· 42 reviews
1077 St Louis Galleria St, St. Louis, MO 63117, United States
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neek rhodes: Pricilla did an awesome job today . With our rings . I love getting jewelry from this location . Thanks a lot . I love our rings all thanks to her
Zainab Ahmad: I’ve been shopping at Helzberg for almost 5 years and have been to 3 different locations. The Galleria Mall location is by far the best customer service I have ever received! Niomi is the best floor staff, she goes out of her way to help and remembered us every time we walk in. She is extremely detail oriented and allows you to look without feeling rushed. The manager Ryan is always extremely honest but again goes out of his way to help if possible. We’ve needed rush orders or customizations and they happily assist. Helzberg is great for the warranty options and quality of product but honestly I go for the customer service even though this location is further from my house.
Jolene Puckett: I got my engagement ring resized 2 years ago after my wedding. They burnt the prong setting that my diamond is on. Under my diamond is constantly a black shade. I sent it back twice for repairs and nothing has changed. I contacted customer service and they told me to go to the same store for repairs and told me to buy more things from them. Disappointing.
Beau Dodd: Priscilla is a wonderful girl, she helped me out a lot. The customer service was immaculate and she gave me directions to Qdoba and it sure helped a lot
Simone Frost: They got me right!
Misty BIRD-FISHER: Yesterday my fiancé and I went in with lots of questions and some things I had to have in order to purchase from your store, Ryan and Purcella were completely amazing they really took there time and explained everything multiple times with our feeling rushed they even helped us design his wedding ring to fit my not so normal engagement ring they were very professional and made us feel like family I can not stress enough how they made our day so much better we spent a better part of 3 hours there very close to closing and never once felt rushed out the door I hope this review helps you make the decision that this is really the only option for shopping for jewelsMy sister and my best friend have already been with them for years and referred to them BEST DECISION EVER
Amber: Priscilla and Ryan are the best!!
Damon Williams: I went in looking at engagement rings. Priscilla and Ryan really made the process easy for me. They educated me on clarity, weight and all the intricacies. I’m comfortable with the staff and don’t feel as though I’m just another customer. I highly recommend stopping in.
Ryan McKinley: Extremely kind, helpful, generous, delightful staff. If you need jewelry, they’ll hook you up. Super pleasant experience
Millicent Gillespie: The salespeople were friendly, professional, and knowledgeable. Therefore, visiting the store was a very pleasant experience!
Rashawn Clark: Ryan and Cynthia and Karen are good employees and they are good professional people and is the best place to shop it
Chelsea Hirsch: Ryan, Cynthia, and Priscilla were all so nice and helpful. I went to many diamond stores throughout my experience and this one was my favorite along with the wonderful staff! Highly recommend and will be returning.
Karen Traylor: Priscilla was amazing and very helpful. She explained everything about my ring perfectly. We will definitely be back
Roland Coleman: They are perfect
LyteYear Transit: Ryan & Priscilla were awesome! I loved the energy as well as the atmosphere. They were very informative and helpful! Awesome team will visit again!
Kennan Millet: Actually love the staff
Nishelle Thompson: My first time coming here and the experience was great and Ms. Cynthia Crawford was so helpful.
Nathan P: We went and got our wedding bands here and they did a fantastic job helping us get exactly what we were looking for! Definitely consider them if your looking for jewelry. The prices are broad and can fit many budgets!
Jessika Gray: Everyone was willing to help. I purchased a 2ctw wedding set today. The gaurd I wanted had a missing stone and they found me a new one and went to pick it up and had it to me within an hour of purchase. I loved the whole experience. I also purchased 3/4 princess cut diamond stud aswell. I will be a Helzburg Diamond customer for life. Thank you all.
Morgan McFerson: Great experience with great customer service!
James Bell: Naomi and Cynthia were great in helping me find my gift. Appreciate there help.
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8. Kendra Scott - Central West End
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· 17 reviews
32 Maryland Plaza, St. Louis, MO 63108
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9. Zales - Richmond Heights
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· 68 reviews
1155 St Louis Galleria St Ste. 2423, St. Louis, MO 63117, United States
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Brenda Doggendorf: Brought my jewelry in to have checked and cleaned. The lady helping me was nice but you could tell a little aggravated at me having so many pieces. The other lady behind the counter started telling next time make an appointment as you can see there are only two of us working in here, I looked around and no one else was in the store and I said well I have never had to before and it seems lately every time I come in you change things around about how we should bring our items that we bought from you to have checked she remained very rude. Oh did I mention I was also there to pick up a special order necklace I had ordered. Will only go back to have my jewelry checked now that I bought from them will never buy anything from them again. Shame I still had my Vera collection to finish
Kia Cheek: Husband and I came in to have our rings sized & replace a diamond. Devin ( store manager) was so pleasant and very accommodating. She made our experience with Zales absolutely stress free. She also assisted us in another Diamond ring purchase. ❤️Thank you, Devin & Zales!
Shannon Steed: Dawn helped my son pick out engagement ring and wedding band. She was very professional and sweet! Highly recommended her.
Lucas Steed: Dawn was amazing. I couldn't ask for BETTER service. Would give 10 out of 5 stars.
Jacob Steed: Dawn was amazing. Great service. Helped me with everything I needed and went above and beyond. Very pleased with their service
Derrick Lee: Darquise Holman is very good sales rep, I've done business with him at zales on several occasions, he represents the company very well💯
Alvin Stovall Sr: Ms Rainey , Devan was a soup we salesperson. She was very patient and has plenty of sales knowledge.
Walter Johnson Jr: It's a cool place to buy things but they need at least one more worker there on weekends.
S. Caldwell I: Good experience
Shoe Mafia: I was nervous reading the reviews. I Went to return a ring I bought online was in & out the store. The lady that helped me was very nice and explained the return process.
taryn r: Very rude. I went in and they didn't seem very interested in being friendly or helping to get a few questions answered about my daughters' earrings. They told me at one point "i find it hard to believe you've never brought your jewelry to clean or clean her diamonds" I called the location in Illinois and they WERE FANTASTIC SO HELPFUL SO KIND!
Joseph Schelsky: Decent
dawn byrd: Well, I work there. So no complaints. The people I work with are great!
Kenneth Floyd: Great shopping experience. Sales agent was fantastic!
Jean Kobs: This company a "JOKE"! Try to lie and say I didn't pay for a warranty which I did but now they found it .smh brench the warranty contract.. avoid these scammer
Maurice Simpson: Go there and shop. Diamond are beautiful and the prices are good. Love Zales see YALL soon
Leslie Williams: They gave excellent service to my fiance very happy what he selected.
Rebecca Waites: Very poor service nobody answered the phone and I let it ring for 10 minutes!! Then hung up on me
Kelsey Staiger: Absolutely horrible customer service. In 2022 why in the world does your company require a receipt for a cleaning policy that is INCLUDED ON ALL DIAMOND RING PURCHASES. You need to do better and your staff needs to actually acknowledge your patrons when they walk in.
Lincoln Calvin: Customer service was great and very helpful
Lanita T: Great customer service
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10. Diamonds & Gold Jewelry - Jennings
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· 17 reviews
6815 W Florissant Ave, St. Louis, MO 63136
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11. Summit Jewelers - Webster Groves
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· 37 reviews
7821 Big Bend Blvd, Webster Groves, MO 63119
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12. Simons Jewelers - Clayton
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· 143 reviews
8141 Maryland Ave, St. Louis, MO 63105
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13. Prime Jewelers - Richmond Heights
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· 24 reviews
1479 St Louis Galleria St, Richmond Heights, MO 63117
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14. Brilliant Earth - Central West End
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· 1 reviews
36 Maryland Plaza, St. Louis, MO 63108
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15. Kay Jewelers - Richmond Heights
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· 62 reviews
2124 Galleria Pkwy, St. Louis, MO 63117, United States
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16. Missouri Gold Buyer & Jewelry - St. Louis
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· 69 reviews
4611 S Kingshighway Blvd, St. Louis, MO 63109, United States
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17. YLANG YLANG - Clayton
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· 7 reviews
8845 Ladue Rd, St. Louis, MO 63124
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