Best Industrial Door Supplier Saint Louis Near Me

Tom Hall: Have always used Overhead for my garage doors. They are great. Sales reps are not pushy and techs have been good. Think we had a newer tech last time and he did miss a few things however they came back out and fixed quickly with no questions asked.

Kathryn Bowman: The workman was extremely helpful, and did more than I expected. He came out to show me how to change the code for opening the door. He cleaned and oiled the mechanism, tightened the spring, and explained that some of the rollers were wearing out. He did not hurry, and answered all my questions. I highly recommend this company.

Darice Murray: If you're a homeowner with an old fashioned garage attached to the basement with huge spring supports this is the company for you. The technician called with his approximate arrival time. Working alone he took down the old door and installed the new one. The price included 2 key fobs and an outdoor key pad, as well as cleaning up and hauling the old door away. The door is sturdy, double walled with insulation and a thick rubber door sweep on the bottom to keep the garage free of debris and drafts. I would certainly recommend this company.

Ricci Grabski: They were punctual and price very reasonable.

Larry Kunza: Thank You for speedy service.

Don Woodworth: We've been using your company since at least 1997. Never a problem scheduling an appointment (as opposed to another company we use that's painful to deal with!); your representative always shows up on time (or has the courtesy to let us know if he'll be delayed), does a good job & explains what he's done; and your price remains reasonable (but please lay off the fuel surcharge - not necessary!). Can't ask for more than that!

Brenda Seidel: Timely & friendly service. Great value - have used in past & will use in future if needed

Andy Burkett: They always do a great job with my garage doors.

Clinton Buckley: Good worker fixed my garage door fast

Scott Ehlermann: Fantastic service. I made an appointment the evening prior to them showing up, which alone is a fantastic response. Then to get my 2 garages up and running within 45 minutes, springs replaced, liner replaced and all lubed. Great job and great service ! I didnt even think it was possible anymore. Do not even hesitate to use them !

Anstes Robinson: On March 20, 2021, Overhead Door came out to replace my garage door opener. After 2 years, the opener is still working perfectly. The service tech was very friendly and very competent. Keep up the good work!

Martha Lane: The technician was great, My door is working perfectly. I was told I would receive a bill by email, but I did not receive one. I would like one for my records.

Danelle Triplett: These guys were nothing but AMAZING FAST SAFE FRIENDLY & very knowledgeable about their job

Troy Rimmer: Great service and a real great tech !!!

John Doz: On time, on budget, on being polite and as friendly as could be: the best.

Dave Eslinger: Had Overhead Door out to fix my garage door opener. Worked shortly then stopped working again. Called them back and they charged me again to fix the garage door again. Now not working again, unfortunately have to find someone else because I can't keep getting charged to fix the door and not have it really fixed.

Paula Turner: My garage door is an antique. It had jump off the rollers and could not be used. The service was courteous,professional, timely and did a great job!

Mike Mayer: Friendly, fast , GREAT WORK! Luckey me!

Therese Heidemann: Service was impeccable as always. In the thirty years we have lived in our house, they have always provided with excellent service and a very short time period.

Patrick Malloy: The work was done quickly, and professionally and the technician was very personable and nice.Although it seems like the price was a little high, I’m sure it is about the industry standard because everything is very high these days.

Angela Spitznagel: Had an appointment at 8 am and they did not arrive until almost 9. Door does not function the same as it did prior to the replacement glass being put in. Service manager called and told me he talked to the guy and my door was like that prior to the replacement. Not even an apology.

Daryl Hennigar: Staff was very nice and helpful, kind of a pain to get backed into.

Megan Bruns: Great place!

Kerry Geiger: Wonderful place with great people

Phil R: Terrible customer service. It was such a hassle for them to answer a few questions about which product would be available.

Jason Deem: Professional and experienced techs in the field and excellent customer service.

Jeff: Reckless Driver - one of your staff members who drives Eastbound I-44 through Eureka, MO is absolutely reckless and dangerous. Speeding 85+ mph, swerving in and out of traffic, cutting people off. Company vehicles are a billboard/advertisement for your company. I will never use this company solely based on the reckless nature of your staff. Completely irresponsible.

Jeff R: Terrible experience and terrible communication. We hired this company out on February 22 of this year. The tech came out and I had explained all the troubleshooting I had already completed, but he insisted on doing all of the same things I had already completed and came to the same result, the remotes are not opening the doors. He mentioned that he would need to have someone come back out. During that time I asked about just replacing the parts, and he said they are fairly cheap around $50 or $60 plus labor. I said then lets just replace them. We didn’t hear back until May 18th, 3 ½ months later when a tech just randomly showed up. Yes, there was confusion because no one was expecting anyone to service our garage doors. We requested a phone call first to confirm I would be here and showed up again the next day and I was out on an appointment. I wanted to be here to verify the same thing wasn’t going to happen with troubleshooting all over again and explain how the doors currently operate since there are several ways to open the doors. I tried to get the tech back and weeks went by and no one was showing up and no calls to come out. I decided to cancel the service call due to how terrible this experience has been. Then I get an invoice for $682.50 which I was very surprised about since I still have a Garage door that doesn’t function correctly and I was being charged for a tech that just stopped by twice unannounced. I was told he lived closed to our building so he just was stopping by. I have wasted quite bit of time having to go back and forth with several people at Zumwalt trying to get what I would expect as a simple job completed.I've requested a revised invoice for $210 and will to pay this invoice but this is no way a customer should be treated. I wanted to let others know what our experience has been.I even requested another talk with management and asked them to waive this invoice and if they will do the job based on the estimate you provided, I would give them another chance. This last email that I sent twice has gone unanswered so obviously they don't care about customer service.

Angela Kardell: Update: they came out and fixed it!The first time I called the office staff could not give me a time or date they would come fix my garage door. I had to keep calling to get a date and time, well that time passed and no one showed up, so I called again. Finally they get someone comes out-Randy. He was great, funny and fixed it quick! However now the door has a gap between the floor and the door and needs to be adjusted-no one saw this before he left. So I called the office the next day as soon as they opened and they said someone will come out in the next two business days. No one calls, so I call, they cannot guarantee anyone can come until next week, that doesn’t work for my schedule. I told them what would work for me (which is the date and time they promised me last week) and now that doesn’t work for them. So I am left to fix the problem myself!The only reason they get two stars is because Randy was funny!

David Ilges: Had them come out and reprogram my remote control. I understand the service charge of $75. Then they charge $116 for labor. It only took 5 minutes to program. On top of that they charged shop supplies $10. They wanted to charge $116 twice because I wasn’t home when the tech called. Be sure you get an estimate before letting them work on your property.

TLA: Called the company about a sensor repair, there was inclement weather during this time but the communication was poor and I honestly think there was a prejudice due to the area that I live in..the reason I contacted the company is because it was a app suggestion that connected to the actula lift master in garage...

Reggie “LongRanger” Long: No dock, have your load to the back of the trailer prior to arrival. Also, they are on a dead end street. So be prepared to back out, or, back in prior. Very nice people, never had an issue here.

Bob Hohmeier: Tried several companies to get my commercial opener repaired or replaced. Zumwalt was out to our shop quickly, and returned an estimate the next day. Scheduled replacement and their tech was on time and efficient. He was friendly and personable and did an A+ job. Would recommend them to other businesses.

David Granat: Super fast and professional. I called them to repair a broken belt on a thirty year old garage door opener. Even during these times when it’s impossible to get parts, they made the impossible happen and my garage door is working good as new!

Andre Doyle: I've worked in Love sometimes with Bob Clayton he was my immediate supervisor a gentleman who is very passionate about his job very helpful TT well instructions well

Cody Gerstung: I use Zumwalt Corp. for several of the Condo Associations that I manage in Chesterfield/St. Louis. They are always fast, friendly, and professional. As someone who is "on call" 24-hours a day; I cannot say enough good things about their responsiveness to emergency/weekend service calls (and regular calls during business hours). They are always willing to explain the issue in detail and have gotten EVERY issue, from broken cables to bad sensors, resolved same day. The phone is always answered on the first call and they continue to follow-up until you are aware the issue has been resolved. I definitely recommend.

Marc Rogers: Awesome service. I needed one section of a door that was damaged. They took the information from the door and ordered a matching section .

Annie Treiber: I've used Zumwalt for over 15 years. A family owned company that's been in business forever. Great customer service and quick appointment times. I recently moved into a house that needed complete replacement of both door openers and quick - I had to manually lift them! I called Zumwalt and the next day they came out, quoted a price (substantially lower than three other companies) then back the next day to install my new system. Fast, friendly, clean (they picked up after themselves and PUT THINGS BACK THAT HAD TO BE MOVED) and saved me a good chunk of change! Thanks guys!!

Howard Lerner: Couldn't make their appointment time and didn't have an understanding of basic garage door security.