Best Cooperative Bank Saint Louis Near Me

St. Louis Community Credit Union St. Louis Community Credit Union St. Louis Community Credit Union First Community Credit Union St. Louis Community Credit Union St. Louis Community Credit Union West Community Credit Union St. Louis Community Credit Union St. Louis Community Credit Union St. Louis Community Credit Union Scott Credit Union St. Louis Firefighters & Community Credit Union

1. St. Louis Community Credit Union - St. Louis

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· 128 reviews

3651 Forest Park Ave, St. Louis, MO 63108

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St. Louis Community Credit Union: what do users think?
Kee: I hate that i refinanced my car loan with them soo much. The member service manager is unprofessional and they apply balances/fees to accounts for no reason! I shouldn’t have to call, wait for 30-50 minutes to get refunds and charges reversed that shouldn’t have been applied in the first place. Trash credit union
Sharon Harrid: 4 cars in front of me in drive-thru on Chippewa. 21 mins. In line. Just horrible these days. Neighbors. Here I come!@
paul mutuura: Closing my account after 15 years because of there ridiculous overdraft fees! Even if you have money in your savings, they wouldn't transfer the cash. There's plenty of banks that don't charge fees to chose from.
NellG Clark: Unprofessional misleading not trustworthy
Tris Base: Go elsewhere. They can’t answer anything over the phone and tell you to come in like you and talk to someone don’t work every day. They are completely useless. Truly.
Anya Bennett: They are really fast
Jo Mazing: She was very professional,, knowledgeable and swift... A great worker you have in her,, Bless her heart
Rita Williams: Precious was absolutely phenomenal!!!! Please, see her for all your financial needs at St. Louis Community credit Union!!! Thank you so very much for helping me. Member Rita
james williams: Precious was amazing! She made my Christmas🎄
John King II: Ms. PRECIOUS WAS THE GREATEST ASSOC. SHE REALLY HELP ME UnderstanD. WHAT WAS GOING ON WITH MY ACCOUNT. GOD BLESS HER💯💯💯💯💯
LezlieTroy Smith: Had a great experience opening an account with this Stl community credit union branch. Precious was very informative and had a positive attitude the whole time. Great experience
Ashley Benton: I have STL community credit for a car loan. In the 4 years ive had them, speaking with a representative is impossible unless you have an hour or more to sit on hold. They NEVER contact me with questions or concerns but will send 1 single letter saying they are tacking on $2000 to my auto loan after "repeated attempts to verify" however not one single bit of contact was ever attempted. Not even on the portal do i have alerts. Be careful this bank will lie and steal from you. After they are disproven they will still leave an excess of $2000+ on your auto loan.
Cheryl Miller: The forest park location has extremely long wait times & not enough staff. It’s horrible!
brian wiethop: This place use to be great. Then they became a non shared branch and everything went to hell. Now I have to drive 15 minutes to the closest one (where I used to live) only to find out that they are not open on the day after thanksgiving. Ok. I’ll forgive that. It’s shopping day. I’ll come back on Saturday. To my surprise they are closed on Saturday. Do you all want me to give you money? I can’t wait for my car loans to be done here so I can close my account and move to a better bank.
Mike Griffin: The credit Union started out great however over time it has diminished in Customer Relations. I applied for an Auto Refinace on 9/6/2022 and I did not get an answer back until 10/26/2022 and it was a decline. This was after several phone calls to the loan department during this time and all I would be told is that the underwriters have not made a decision. I walk into the bank on 10/24/2022 and speak with Loan personnel. She states that it is no way this should have happened and that you definitely qualify for the rate reduction and the refi. She said this after meeting with co worker for 15 mins. She sent me home stating that she would call me when the underwriter says yes and finalizes it. Called me back on Sat and said no one looked at it.I called back on Monday 10/26 and I was told 'Declined'Unbelievable. This has been the worst experience ever with this bank. I am not taking it laying down and I am still asking to speak with the underwriter and or manager and all I get is on hold. Just sorry. Same job 7 years - more income and better credit means nothing to them. This experience is Zero Stars! Take all your $$ out and leave like I am doing.
Jason Smith: Fast friendly service 👍🏽
Nuka Anue: AVOID THEM AT ALL COSTS. WORST CUSTOMER SERVICE EVER!
Mouhamadou Deme: I highly recommend this financial institution. The staff really cares about your needs. I had a happier service with them than any other financial service. Check it out.
Candance Burse: Took care of a situation that I had with no problems.
Shannon Nuelle: WORST CUSTOMER SERVICE EVER! They are always rude and act like you are an inconvenience. Can't wait til my loan is paid off next year and we never have to deal with them again.
tonette body: The reason I gave 3 stars is because this bank don’t let you link to Apple Pay I might be transferring to another bank that do they need to look into linking Apple Pay to this bank

2. St. Louis Community Credit Union - Wellston

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· 5 reviews

6347 Plymouth Ave room 108 room 108, St. Louis, MO 63133

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St. Louis Community Credit Union: what do users think?
Fam Est. LLC St.Louis: Horrible
TDR & Co.: They are closed at 1pm until 2pm for lunch. I'm guessing because the bank is small, there isn't a lot of employees to accommodate the services provided. At the same time, have one employee take one at a different time than each other. I don't know the back business but that's how I'll run a business.
Ronald Wilson: Great

3. St. Louis Community Credit Union - Benton Park West

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· 12 reviews

2828 Gravois Ave, St. Louis, MO 63118

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St. Louis Community Credit Union: what do users think?
Paulina Solis: Came in at 4:30 on 3/27 with my grandma and the ladies there were incredibly nice and very helpful.
Raevon Parker: Fast friendly service
Map Map: This place is bad do not visit here or get a account from here trust me you will regret it the customer service is rude the staff don't care and management is not doing anything about it..........
Dale Little: This location is ALWAYS CLOSED even though email support said they were still open in the evenings. Call before you leave the house!
B R: St. Louis Community Credit Union is absolutely one of the best banking systems in St. Louis not only do they care about their customers they go over and above for you as long as you are a member. I don't have enough good things to say about them so I'll leave it at that if you're looking for a good better yet great Bank then you should go with St. Louis Community Credit Union.
Ira Johnson: Hold time suck 40 min on hold before i can talk to someone
Ray Jean Evans: Horrible. No real tellers. Wasted my whole lunch break trying to do a transaction.
Smoke Clears: They play too much here. Talking, playing and WATCHING. Please dont get an account here.
L Moorehead: There's a rude nasty smart-alley guy with red hair at this location now. He maes it unbearable to do business at this location. He has terrible customer service and proud of it.WHERE'S KIM?????
Lisa Wright: I visited this new location today for the first the first time and i have to say i was very impresse. The teller Kim was so nice and friendly, she really made my day. She told about different loans i could apply for and shockingly i was approved for one she suggested 😁😁I've been banking with St. Louis Community for over 15yrs and I just Love the wonderful Custom Service.. You guys are awesome!

4. First Community Credit Union - Maplewood

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· 58 reviews

Walmart Branch, 1900 Maplewood Commons Dr, St. Louis, MO 63143

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First Community Credit Union: what do users think?
Kaci Durrow: If I could give the branch located in Walmart in Maplewood 0 stars I would. I have never encountered such lazy, rude staff.
Rosalind Williams: Every time I come it's a great experience. If I have any questions someone tries to assist me.
Erick Prado: Excellent service
Sony V: This my favorite location. The staff is super friendly and always has something nice to say to my daughter. Through the summer they gave her a popsicle on our visits.
Reggie Holden: Great customer service!!
shreyas bhandare: Exceptional Notary Services
Ekimcom: This was my favorite location recently on 7/19. One of the female tellers was awful...spending all the time talking and laughing with a customer she seemed to know knew while I stood in the line and she obviously ignored me because she had finished with him and just continued chit chatting. I was the last one and they were almost closing. Anyway someone else offered to help. I submitted my review to them but obviously it was not posted...probably an administrator deleted it. I don't know for sure. Hopefully service will be better when I return. I have never had any problems before..
Barbara Davis: Very pleasant staff they take time to cater to ur needs
Charletta Edwards: Great service friendly helpful workers
Gloria Johnson: My experience has always been with kindness and excellent. The tellers knows me and I know them. They treat me with respect and I do the same in return.
Taxation IsTheftGuy: Never had a better banking experience. I'll be with them for a long while
Shirley Custard: Never had a problem... They're always friendly...
luv monroe: Very prejudice Tellers. There were two empty seats in the back and I was told that I could not sit in one. That is how they treat people who are trying to open an account with this company. It’s not worth it!!!!
Evelyn Lee: Staff is awesome and very friendly!!!
Cassia Jones: Always friendly and smiling the tellers at this location are AWESOME I love all their attitudes and how they are on a friendly personal level with me it’s more like a friendship
Joyce Webb: I ALWAYS get great services. The tellers are very friendly.
Andrea Carpenter: Great place!
Kyrin Bramlett: Customer service is trash. And this is my THIRD experience on it . I have no other troubles at any other locations. The supervisor gets an attitude when questioned about OPD rules and policies ( as a memeber I’m just asking to be educated ) . The young lady with the jet black hair thats cut into a blunt bob same issue along with the heavy set caucasian lady with glasses same issue . I’ll rather get someone saying that they’re aren’t sure instead of getting hostility and rudeness . It’s always about tone and delivery .
Monet Beatty (Poise Hair Boutique): My fav location. Everyone is always really nice. + the late hours are a huge help
Jean Kobs: Nice and funny crew. Best branch ever!
Timothy Kiefer: IF YOU ARE A CUSTOMER OF FIRST COMMUNITY, GO TO THIS LOCATION!Seriously, I had a really tough time with First Community, just used them for an auto loan to build credit (I will say their interest rate was the best around).However, there were several needless, inconvenient inconvenient issues and I decided to just pay off the car and save the insurance costs as a plus.I left a review earlier today explaining the mess at the Watson store, it was terrible.Based on what the attendant said there after failing twice to help me, I would have needed to take off more work and try again tomorrow (after two visits already today).I decided to swing by the Maplewood Wal-Mart location as it wasn't far out of my way home and I was already spending my afternoon on this, and glad I did. The entire staff here was incredibly friendly, and the gentleman who helped me was hospitable and competent. He breezed through paying off the loan, getting the lien release, and closing everything out.I do not have any need for in-person banking, but if I did after visiting this branch, I would probably stick with FC and go here.I hope for FC's sake whoever does the hiring & training at Maplewood gets a promotion and cleans up at least the Watson location and others if they're as bad as Watson.
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5. St. Louis Community Credit Union - Boulevard Heights

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· 30 reviews

7224 Gravois Ave, St. Louis, MO 63116

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St. Louis Community Credit Union: what do users think?
Sherry Goldsmith: I went to the Gravois branch in South City last week on two different occasions, arriving both times at 5, so I could get a money order from the drive through window. Both times the shutter was pulled down over the window and the closed sign posted, despite the fact that the website clearly stated the drive up window was open until 5:15. There was no inclement weather or to my knowledge any other reason why they should have closed 15 minutes earlier. This was a huge inconvenience. I guess they make their hours up as they go.
Dave Wise: Great service and financial community resource.
Patti Lindsley: Totally upset with this credit union! My branch has always been open on Saturday morning. Went there today because I needed to withdraw a large amount of money just to find out they are now closed on Saturday. Tired of this place seeing at least 10 cars pull up needing to do business. ATM wouldn't work either! They have just lost my business. Closing my account Monday!
Jessica Melius: My car loan is through them. My husband changed over his card information because we changed banks. The woman instead of running the new card information, ran our old card information and it came back declined. They refused to take my husband's payment information to pay it , and want him to use a money order and deliver it to the branch. He went down there, the woman finally took his card information, and we thought it was all fixed. He got a phone call 4 hours later saying that they want him to deliver a money order to their office every month because it got declined before. It was the fault of an employee, so why are we having to waste time fixing it?
Della Harris: I would give them 5 stars but for some reason everytime I try to use my debit card in the atm it always says: cannot read card. But it works everywhere else, like the SLC cu on Chippewa.PLEASE REPLACE THE ATM with the new updated version like they have at.Chippewa. The main reason we joined your location is because of it being right in the neighborhood.
Albert Davenport: Was with them for 26 years, finally got tired of being treated unprofessionally and them stealing money from me and moved my money to a more professional bank. Longevity of membership means nothing to this credit union.
John Costantinou: No one answering phone for over three days.
JuEileen: Very friendly staff!!
art hollinshed (HalcyonRising): I appreciated them helping me through this time of quarantine.
Pamela Willis: THEIR THE WORLD'S GREATEST
Sandra Spencer: I have moved about 8 miles from the Gravois/Hampton Credit Union.I will not change to another because of the stellar people who give great professional care and personal interest at this Credit Union.
Amy O'Neal: Made it easy to open account. Very friendly, professional service. Happy to be a member.😁👊
Clay Eckenrodt: The online process of of applying for a loan was painless (been a member a few years now). I was contacted the following business day (today). And I was assisted via phone by samantha. The customer service is above all expectation. Especially during this stressful time. Thank you very much samantha.
Deonte Wilbourn: Male personal banker was an absolute nightmare
Mirnesa Brazeal: Best bank! I been at this bank for 8 years and Its my favorite bank I love the staff they are so nice and friendly.
Ernesto Amezcua: Good service
Mike Boresi: My bank for over 10 years. Great, honest service.
Delores Quasie-Woode: I worked with a teller called Marina. She was so joyful and was a delight to work with! It was Monday morning and she was cracking jokes, such a delight!

6. First Community Credit Union - Lindenwood Park

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· 76 reviews

4249 Watson Rd, St. Louis, MO 63109

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First Community Credit Union: what do users think?
Lawanda Sandwick: Very helpful and great service. I've been banking with them for years. I like them. I would recommend them.
chewy gonzales: Worst bank to use lie about overdraft charges definitely going to another bank they're doing what bank of America got sued for a few years ago. Customer service is terrible attitude they don't care about the customer just want your money overdraft support is no help this bank is worst than U.S BANK. STAY AWAY FROM THIS BANK!!!
Chewy Gon: This bank will rip you off like bank of America have done few years back
Max G: They lied about their overdraft charges do not go here
Alex Groves: Honestly, I used to love First Community. Coming from a bank, their small town community approach was wonderful and refreshing. Unfortunately now they are no different than any large banking institutions. Customer service has devolved into the worst kind of relationship, seeking only to ensure they make some kind of profit off any person desperate enough to continue business with them. Unfortunately, we made the mistake of getting a mortgage through them and now it seems for the time being I am stuck having to deal with what might be the worst financial institution in St. Louis. When I am able to close my accounts with them and never come back will be a glorious day. DO NOT OPEN AN ACCOUNT HERE UNDER ANY CIRCUMSTANCES
Rebecca Douglas: The woman literally gave me someone else’s debit card information when I asked her to give me a new debit card because someone stole my information. I would never recommend trusting these people with your cards or money.
Patrick Beckman: Kati was extremely helpful and kind in my car buying process. Excellent customer service. Been coming to this location for years, I’ve always been treated well at this location.
Roger Kummert: I have a car loan and so far they have been unable to automatically take payments from my account and I get late notices and need to go into the branch to clear things up but then the next month I need to do it all over again. Total incompetence. I will be paying off this loan and will never recommend them to anyone.
Mandy Drake: I called last Friday to see why my money was going into my saving and not my checking account account but they couldn’t explain to me why and I’m not able to use my debit card
Evelyn Weaver: I needed a copy of my lien release. Spoke with a lady (won't call her out) and told her I really needed the copy, today. She said she would email it to me that day and put one in the US mail. Well, it didn't happen. Called the next day and after being transferred and put on hold for quite a while, finally spoke with Alan Gallaway. Alan had the lien release to me within five minutes. What should have been an easy process, actually took 24 hours. Thank you, Alan, wish I'd spoken with you first. Customer service is lacking for some in your department.
Tamra Robinson: Nice place to do your banking... never a crowd.
Jonathan s: I am TIRED of dealing with the poor customer service! Hung up on.. transferred to 4 different people on one call saying that one person can do it, but then being told that that the person or department I was just taking to can help me……..I have never dealt with a company who cannot seem to update their information at all! This is the second time this institution has added over $1000 to my car loan all because their silly systems won’t update my insurance information that I have sent in twice and called and spoke with 2 individuals about as well. I have had the same insurance with the SAME POLICY NUMBER and they STILL need me to “verify” this is current………CONE ON FIRST COMMUNITY!!! IVE GIVEN YOU WHAT YOU ASKED FOR TWICE NOW!! WHY DO I HAVE TO VERIFY THE INSURANCE IVE HAD AND HAVNT CHANGED IS STILL CORRECT?! WHATS IT GOING TO TAKE FOR YOU TO GIVE ME A BREAK?!Do you want to know my blood type? Would you like piece of my liver? How about a Kidney or a lung?!! No?? THEN GET RID OF THIS CHARGE OFF OF MY ACCOUNT AND STOP HARASSING ME FOR STILL YOU CAN VERIFY YOURSELVES!You’re more than welcome to call me with any concerns… last time I called.. your rep hung up on me after placing me on a hold…SUCH GREAT CUSTOMER SERVICE YOU GOT THERE!!One thing I’ve noticed too, You all only seem to care about your positive reviews and only comment on those.. What gives?Are the rest of us who have issues just chopped liver to you and we can simply be brushed off your shoulder? wow… just wow…..This company and the people in it needs to learn a thing or from the Air Force..INTEGRITY FIRST!SERVICE BEFORE SELF!EXCELLENCE IN ALL YOU DO!you clearly lack these core values..
David Alves: I have been a member since 2001 and have never once had a problem!! Which a lot of ppl would not be able to say. Always recommending to others
Wallace Turpin: I don't have an account here, but my friend does and she loves it
Neil Davis: I went to us bank to open acct. They were too busy they said. So I just went across the street and they lady was wonderful. 10inutes and on my way. No hassle
Chelle Williams: So I always come to this location. However, today I needed to go to member services because I lost my card. I signed in. The only person waiting! LITERALLY. I waited about 5 mins. No big deal, right! WRONG. It was 3 of them open. Also, I watched this lady keep looking at me and playing on her phone. So she seen me but decided to ignore me. Her desk says Manager which makes it worse l! I even watched her watch me leave. I would like to know what made me be IGNORED!!!!
Jill M: Excellent customer service! Plenty of staff. Super friendly. Happy employees! Efficient. Eduardo is awesome! Highly recommend!
Robin spencer: Best service helpful an knowledgeable
Matt K: Fast and friendly
Jaden Kelly: Cheyenne is amazing! Had my car broken into and she helped me handle everything, while we were waiting for my new card to print she even helped me make sure I had everything ready for the DMV! She went above and beyond. I don’t usually go to this branch and I will be going out of my way to make sure all of my interactions can be with Cheyenne. Great experience.
J Jackson: Teller having a bad day, I guess. Nasty when i told her the ATM was not working. And I have never had a teller not say anything to me after receiving any service. How about a thank you? Rude.

7. St. Louis Community Credit Union - St. Louis

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· 7 reviews

2125 Bissell St, St. Louis, MO 63107

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St. Louis Community Credit Union: what do users think?
Phylise White: Thus location is closed 1 2021
Krystle Moore: There always friendly. Has a calm setting for people that not good with the public I've never had a bad experience at this location. I love them🙂🙂🙂
Ashley Burnett: Always an awesome experience.

8. St. Louis Community Credit Union - Kingsway West

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· 25 reviews

3412 Union Blvd, St. Louis, MO 63115

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St. Louis Community Credit Union: what do users think?
Victoria Farrow: The heavy set girl that sits at the window is so rude. I went in to get a new debit card. I was told by customer service I could receive one in person at this location. Well she proceeds to tell me you need to go to forest park location. Whoever you spoke to don't know what they talking about. So, like I said you need to go there. Nobody should have to deal with her attitude all the time.
Kim Harper: They are always happy, helpful and professional.
Nina Garcia: I'm ok with them. Things are changing...so I may have to move on to somewhere with more perks. Been a member since the 12 Apostles walked for Jesus
Fam Est. LLC St.Louis: Customer service is horrible
Denese Gaines: Love that they have 2 Drive thru ATM's makes your experience faster.
Michael Seddens: Gr
Larry White: They lack common sense. They are unprofessional and need training on how to deal with people. They need to fire all staff and collect a better selection of representatives for the branch.
Jasmine Watson: Rude and didn’t want to service. I went in there just last week and a lady at the desk told me what I needed with no problem. The light skin heavy set girl that’s sitting in there today of course was telling me to go to the teller, different information then before and trying to rush. I told her I wasn’t told any of the information she is telling me now and she whispered well. You guys won’t keep customers this way
Chef Spida: There's always a reason for the drive through services to be closed and they never tell you about any got changes or special closings. I would not recommend using this bank service. You'd be better off taking your money elsewhere.
Derrick Carrawell: Why would i
Moor Allah Style7: I have spent thousands of dollar's at Gamestop since I was kid and GameStop became a international gamer business. However I will be contacted the corporate manager on my next day off because me and my family spend to much money at GameStop to deal with the unprofessionalism of the this 1 guy worker. I never got his name but he is a darkskin extra chubby guy with a kinky fro and wears glasses. Please believe this will be the last time he ever speak rude to a loyal valuable customer. If it wasn't for me being mature and older, he would have saw the negative side of me but I will be us both a favor and handle these uncomfortable matters on a professional level.
Rosalyn Leavy: My favor places to b
latosha gordon: Only help certain people ,you have to have alot of money before they help you with a house are car loan
Calvin Hawthorne: Terrible terrible terrible to Slow only one teller at the window and very limited to what you can do never coming here again
Diana Holmes: A little bit horrible...service was very slow.....
Marissa Brown: Absolutely horrible.

9. St. Louis Community Credit Union - Tower Grove South

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· 49 reviews

4435 Chippewa St, St. Louis, MO 63116

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St. Louis Community Credit Union: what do users think?
Jennifer Roulston: Always good service
demetrius luster: They literally robbed me I deposited money and gave them a extra 100.00 they basically told me it’s too late and the money been deposited but I watched the teller count the money so she prob pocketed it I hope you really needed that because you took food out 3 kids mouth I do not recommend this credit Union to anyone I’ve been. Customer for years and this is how I’m repaid
Dustin Boyer: Had a easy time with a small loan and replacement debit card... No issues in and out .
Sy S: I was skipping in line because I was in the restroom 🤷🏾‍♀️
kkmichelle 314: I've been with the credit union for 15yrs. I did experience racism 1 time , the white chic gave me every lying excuse in the book when I was trying to add my brother onto my acct: not knowing I had already inquired about it but that's neva happened since nor before. I am still giving them 5 because I truly like my bank and I refuse to allow that 1 bad apple take away from all the wonderful ppl that work there & the other branches I've visited.
LATICIA CAREY: 😊
Tasha Steen: I usually have a positive experience at this location. However, one of the drive thru tellers (African American woman with a natural fro and glasses was RUDE for know reason. She didn't speak prior to receiving my transaction and gave me a big bill in return without asking how did I want to receive my cash return. When I sent the big bill back, she still hadn't asked how I wanted my cash dispensed back to me, but sent smaller of the same bills (all tens). And, this lady still didn't say, "Thank you" or anything else. I have too much money sitting to just pull it out. However, I will be looking at other financial institutes!
Tammy Lyles: They are very friendly and professional and are very respectful to the customer
Walter Johnson Jr: Great credit union been here for years. Great service inside and drive thru.
Lukus Keeling: Mortgage department does not return calls as promised and does not respond to messages. I was promised a call Monday and her it is Thursday and no call! Samantha was the reps name.
Philana Le: I have been banking at this location for a while now, several years and the manager here is AMAZING! She helped me with the application process for my car loan payments to be postponed until the end of July 2020, when the pandemic made me lose my job at the end of March. This really made a significant difference. Thank you Alma for everything!
Cordes Thurm: Spend 2 hours in line
shannon morris: Worst financial institution I've ever dealt with they are disrespectful don't properly explain policy then like to get an attitude and attempt to exude some type of authority over a customer they've already blamed for their own mistakes...I even got blamed for the fact the atm doesn't function properly y'all know...it will never just process the first time you ALWAYS have to do it twice...so apparently thats my problem. Upon leaving staff decided it would be appropriate to giggle and continue to make snide remarks like 12 yo children...their comfort in behaving this was speaks volumes about the type of management this credit union has...I'll be closing my account after a discussion with the manager. Any financial institution is better than this.
Raymond Corbitt: Very nice and friendly people.
N Kid: Great environment but slow as slug if you are trying to talk to somebody in the office.
Eddie Martin: They returned my SSI BENEFIT PAYMENT!!$! because they said " there was a very recent meeting with collection agencies and cannot accept gov.benefit payments which would be paying off a negative charge on an accountant, which in my case my account had an issue of me not being able to payback the $50 I was granted through the ATM Due to the FACT THAT I WAS abruptly admitted to the hospital due to an issue with my brain&💀 skull which I had to go into surgery and have a portion of my skull removed, then when I awoke I was that I'd be quarantined for 6wks to treat the bacterial infection I had in my head which was the reason I knew I wouldn't be able to repay my $50 loan amt. within the 30 days so I called the St.Louis community credit union on chippewa street in St.Louis Mo. and explained my unexpected issue, and ask if when I get released from the hospital could I then get my SSI PAYMENTS DIRECT DEPOSITED INTO my new bank acct. there. and with that payment it would take care of the - negative balance and make my acct. Whole again, I was told " YES", and you can come in around 12:00 noon that Friday closest to the first and sign some papers to get my acct. correct and activated again". Iask if they were certain again when I was released from hospital and stopped in to let them know I was heading to Social Sec.office to switch my payments to be deposited into St.Louis community credit union, and that's what was done, but to My surprise, the friday came when my April BENEFIT PAYMENT CAME THROUGH, I WAS TOLD THAT IT COULD NOT BE PROCESSED DUE TO THE FACT THAT THE GOVERNMENT DOESN'T ALLOW PAYMENTS MADE TO AN ACCOUNT THAT WAS IN A NEGATIVE BALANCE IN WHICH THAT PAYMENT WOULD PAY THE NEGATIVE COST OR COSTS'. So I then went to Social Security office on Watson Road and made them aware of the statement I had from the bank they typed me up a letter after looking and seeing that St Louis Community Credit Union did. IN FACThave my monthly payment and wrote a letter saying if there's any issues they could call the supervisor at the Social Security office and discuss the issue WITH THEM! SO I THEN RACED BACKED TO THE BANK TO GIVE THEM THE NEWS AND THE LETTER FROM THE GOV. OFFICE TO WHICH I WAS TOLD" WELL YES WE DID HAVE IT BUT SENT YOUR MONTHLY 1 TIME PAYMENT, WHICH TO SOMEONE ON DISABILITY IS THEIR ONCE A MONTH ( FRIDAY) PAYMENT. THE RESPONSE WAS PRETTY MUCH LIKE WELL SORRY NOTHING WE CAN DO ABOUT IT. well today Easter Sunday, I don't have the much needed $ to make it to my parents I'll attempt to find a friend or someone who'll be willing to loan me the $ to get the kids things for Easter and gas to make it out to see them. My phone has been shutoff due to not being able to pay my bill on time, my landlord is going to give me late fees and the insurance payment for our vehicle is not able to be payed, therefore it'll be not active, no $ for food, for the family nor the cat. The Bank should have made it aware to those EXPECTING. THEIR PAYMENT THAT IT WASN'T GOING TO HAPPEN DUE TO THE NEW POLICY THAT HAD BEEN MADE!!!! MY EVERYTHING FOR ME& FAMILY DEPEND & RELY ON THAT ONCE!! A MONTH!! PAYMENT I'M ON DISABILITY AT THE AGE OF 41 DUE TO AN ACCIDENT! and it's not unusual that my payments take care of my negative. Balanced accounts at any other BANK I've had in the past, but now I get told that now I'll have to most likely wait for the gov. to mail me my Check and they seemed to be at awhh when I got frustrated and angry, asking how in the world could this be so, especially after being told that there were going to be no issues or problems, just sign some papers and have your $ due to you minus the $ you owe us.now I'll most likely need the use of my phone before the $ I so very much need ASAP is going to made available to me , THE VERY PAYMENT THEY HAD AND THEN DECIDED TO RE TURN TO SENDER!!!
Duresha Swink: Where to start... Opening my account was a breeze. But my online banking just randomly kicked me out and won't let me sign back in says my username or password is invalid, there is no way for me to check my balance online or over the phone, no one to help resolve the issue, no number to call to get help... This situation is frustrating specially when everything was working fine at one moment then the next everything isn't working at all.
Javoney Fleming: Very nice ,friendly tellers and office staff! Matthew is my favorite teller ! He knows his job well and is very informative . keep up the good work. Great job guy's!
Profhet 78: All the tellers are very nice and personable.
Irish i: Is Staff is great i heard it one of brst so 4 till i here diffent
Nancy Wake: The tellers are always smiling and very attentive!

10. West Community Credit Union - Downtown West

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· 4 reviews

1222 Spruce St. Rm. 10.209, St. Louis, MO 63103

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11. St. Louis Community Credit Union - Jennings

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· 27 reviews

7345 W Florissant Ave, Jennings, MO 63136

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12. St. Louis Community Credit Union - LaSalle Park

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· 7 reviews

1321 S 11th St, St. Louis, MO 63104

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13. St. Louis Community Credit Union - University City

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· 29 reviews

7350 Olive Blvd, St. Louis, MO 63130

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14. Scott Credit Union - St. Louis

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· 2 reviews

6 Cardinal Wy UNIT 130, St. Louis, MO 63102

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15. St. Louis Policemen's Credit Union - Downtown West

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· 4 reviews

1915 Olive St, St. Louis, MO 63103

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16. St. Louis Firefighters & Community Credit Union - St. Louis

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· 4 reviews

5530 Fyler Ave, St. Louis, MO 63139

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