Best Bed Shop Saint Louis Near Me

Karen Edwards: Very helpful

danyell bordeaux: Thor was amazing! This was my first time in the Hampton Village location, and it the last day of a holiday sale. Thor helped answer questions about different mattresses, foundations, and availability. He offered suggestions and comparable mattresses when the ones I saw online were not available at the store. He was super helpful and I was able to get the 2 mattresses I needed before the sale ended. Very satisfied customer here!

charmaine thorpe: Thor was a very nice salesperson

Jim H.: We've bought four mattresses from this location in the last 5 years. Kevin has been there for every sale and he always gives us straight talk and excellent service. Highly recommend.

Conrad Lloyd: Tyler was honest and helpful. Excellent service and easy experience.

Ben Kraemer: Amazing customer service

Chris Stelling: Your salesman was professional in that he found the product I required. I would not however, hire him as a salesperson in that interpersonal skills are required. He doesn’t have them in my estimation.

Barbara Skurat: Staff member polite and attentive. Willing to help.

Moisés Romo: Pretty good service. They helped me with all my laundering needs

Sandra Isbell: I was in the market for a new mattress. This was my first stop and Kevin was very informative, friendly and professional. I found exactly what I was looking for so I left and told Kevin I would let him know tomorrow after I went to another mattress company. Well I realized that I didn’t need to check with another business and returned back to the store and purchased everything I needed. Very excited about my new purchase. Thank you Kevin.

penny steffen: Tyler was very helpful and kind and I would return here again .

Cecilia McKenna: It was fast, easy, and affordable. I was in and out with a new mattress in less than 30 minutes.

Mary W: This was absolutely the best experience in purchasing a mattress! Tyler was so extremely helpful, laid back, respectful-and gave us space when we wanted to discuss the purchase in private. Definitely would recommend Mattress Firm on Hampton to anyone looking for a good deal and great information. Tyler seemed very intent on making us comfortable and not at all pushy.Being transparent, we did go to Ashley Furniture afterwards and were NOT impressed with the salesman there who had “eleven years experience.” That guy was there to make a sale and get us out. We did leave - without doing business with him.Tyler welcomed us back with the same laid-back attitude. And we bought from him.

Anita Barni: Kevin Corby was great ! So appreciated his expertise about all the beds in a non-pressure manner … then when I decided on a bed he was very helpful in letting me try it out again and provided all the information I needed to complete my purchase and feel good about it ! He was just great and so helpful and kind about it all !

Taryn Mondiello: Thor was very helpful, knowledgeable, and transparent. He made our purchase easy and seamless.

Orrin Dieckmeyer: I talked to Kevin on the phone a day earlier. I went into the store with a vague idea of the type of mattress I wanted and brands that I wanted. Kevin showed me a number of mattresses and I tried all of them. He was patient while I went back and forth between them before making up my mind. He also demonstrated an adjustable base, which I knew I wanted. It was a good shoppingexperience. I was able to take my time and absolutely no high pressure.Adjustable base was damaged during delivery. Damage was cosmetic and not visible when bed isOnmade. The store made an offer that I feel is fair.

Kate H: Nightmare experience. Sold a used mattress told was NEW, also purchased 3 twin sized for the kids, told would fit IKEA bunk bed, which they don't. Thor, Kevin, and Tyler won't return our purchase, said that the district manager won't approve the return.

Michelle Lindsay: The salesman was very easy to work with and did not pressure us into buying anything. Kevin let us take our time, and we enjoyed working with him.

Diamond Wilburn: Tyler made my experience so quick and easy! He was very welcoming and willing to help!! I told him what I was looking for and no more than 15-20 minutes later I left a very, happy customer! He got me a great bed with an awesome deal!! Great employee!

Kathleen Waidmann: I have dealt with this store many times and always had very positive experiences. The last bed I ordered I had a delivery problem. Chelsea the store manager, and Patrick the sales associate, jumped through all kinds of hoops to make it better. Five stars for customer service! (And we love the beds too!!)

Brad Johnson: This store is amazing. I'd been to the previous location and this new one is beautiful. The team was helpful over the phone before I came in but Chelsey helped me during my time in the store. She was great! Made everything super easy and I'm so excited to start sleeping better. Definitely can't say enough great things about Chelsey and the team at Brentwood!

Dennis Walsh: Knowledgable staff and friendly as well very helpful.

hogan haake: Update: Worst bed I have ever slept in. I've never had to leave a bed and sleep on the sofa until I slept on this bed. Tried multiple numbers and they all suck. The solution from sleep number was to spend $1,500 more to get a more comfortable bed from them plus the $250 delivery fee.Original reviewChelsey was the saving grace of this place. Entertaining and informative to talk with. Sleep Number on the other hand has very deceptive pricing. The website price is before the mandatory 400 base and 250 delivery charge. Can't pick it up myself. We're it not for my wife, I would have walked away due to the add on pricing.

K. Williams: The salesperson Dave was very friendly and helpful. We purchased a sleep mattress years ago, and it's time for another one. The mattresses are very nice but very costly as well.

Anthony Williams (Tony): I first bought a sleep number bed in 2006. Now after 15+ years I'm in the market for an upgrade. Through my prior experience with Sleep Number they have the best customer service in the industry. There quality products although a bit pricey are manufactured in the USA. And their customer service reps are located in the states also.

Brian Chadwick: It was a very pleasant experience. The sales person was knowledgeable and informative. She answered all my questions and did not pressure me to buy a bed. I'm looking forward to taking delivery of my new Sleep Number bed.

Darnell Harris: The young lady was too friendly,made sure we were getting what we wanted, would have love our bed after my surgery,but that's Kool made us feel at home

Terry Vanicelli: Salesman was very knowledgeable and professional. His presentation was informative and low-pressure. He was very helpful in assisting us in evaluating options to our satisfaction. We were quite comfortable with what we did here and I'll recommend the store to others.

Tim Liddy: Dave was patient and knowledgeable. A+ service!

Kelsey Town: Dave was excellent to work with! Didn’t push us towards anything we weren’t looking for, answered all of our questions and made the experience enjoyable.

Milton Kendrick III: High prices of course. Dylan is helpful and great!

Julie Koester: I spoke with the manager of the Brentwood store. We have already purchased 2 sleep number beds. We would never want any other bed. They are awesome and work great for us. We have never had one that reclines and decided we want to try one due to a surgery my husband will be having.I have nothing but good things to say about the service I received when I called. The store manager knew everything about each bed. She was able to pull up our history and tell us what we had purchased in the past. She was not only knowledgeable about the product, she was excited about the product. She was very helpful and kind. I will always use the Brentwood store as my go to.

Cheryl Polk: Very helpful and knowledgeable salesman named Dave. Will definitely make purchase from here

Sean Corcoran: Extremely professional, managed to inform us on all questions, most satisfactory experience in a bed store ever.

Elizabeth Gassel Perkins: We had a great experience and left with what we think will be a wonderful bed (it hasn’t come in yet). Dylan responded very quickly via the store’s text system to set up our appointment. Everything was cleaned and sanitized between appointments, and we got to try everything we wanted safely. When we went back, Dylan was busy, so the store manager set up everything for us and even made sure we would be prepared with our app! She was wonderful, too. It was the best bed buying experience we’ve ever had!

Ariel B: Great store! There's convenient parking on the side of the building. The store itself is very neat and clean. I went in to buy a pillow...their pillows are a bit expensive, but they have a pillow wall with different types of pillows and a build your own pillow section. I ended up buying one of the ultimate pillows that has three thin pillows on the inside along with a zipper which allows you to remove or add layers for comfort. It's only been a few nights but I'm very happy with it. The sales person in the store was friendly and helpful but didn't try to "sell" me at all (which I appreciated). Also, they encourage you to try the demo pillows on the beds (they have paper pillow protectors) so that you can see which pillow sleeps the way you like.

Brian: Ashley took care of us and was fantastic. We're eagerly awaiting our new bed.

Karen Cavitt: Very friendly and helpful

Ben Ashcroft: Shay was fantastic! Took care really good care of us. Didn't push anything on us and got me exactly what I want.

Todd Denholm: Jeff was knowledgeable and just there to help. Highly recommend!

Dallas Mitchell: I love this store so much husband and I where buying a Sealy highpoint and was going to to with mattress firm because I get PerkSpot discounts with them but The back store beat that by a long shot with a whopping $900 off!! They made the mattress affordable for us and with a slight up charge where able to have it delivered over 4 hours away where we live, at first I was skeptical because of how low the price was, but then the bed came (a week faster than estimated) and we are so happy and had the best night sleep ever !!

June Scalia: Had a great experience at The Back Store. Deon was super helpful and answered every question we had. He was honest, let us take our time and didn’t pressure us.

Maria Fernandez: Had to contact for roster on delivery. No confirmation received initiallyVery short for a body pillow world love to return but The Back store does not accept returns on pillows even if not use!!

Jaya Griscom: While I wish I'd had the same lovely in-person experiences in other reviews, my own experience of an online purchase from the Back Store has been terrible. They sent the wrong product, took over a month to even figure out what had happened or what they could do going forward, and have completely failed to figure out how to handle a return. Since Tempur-pedic mattress toppers are typically non-returnable, they're shrink-wrapped and boxed at less then half their normal size. In stead of providing a larger box to ship it back, the Back Store suggested that UPS would pack it for them (I checked, they won't without payment) and the shipping label link the Back Store provided isn't even valid. Jeff at the Back Store then suggested that I should go shopping to find and pay for adequate packaging myself, a completely unreasonable request for me to spend more of my uncompensated labor attempting to rectify their error, especially after months of emailing back and forth with them! They claim the would give me $5 to "cover my costs" for hours of my time to figure out and manage a return process for them. All the while refusing my refund. So frustrating! I strongly discourage shoppers from purchasing from the Back Store online. It's a mess. Pay a little more and purchase from a company that is able to handle shipping and fix their own mistakes.

Breanna Porter: We went in to look at the beginning of November and said we would be back when ready to purchase the nectar. We spoke with John, but he was not there when we returned to purchase. Both times it was the easiest, most laid back experience. Purchasing when we were ready was even better with no pressure. I will be back in a few months when the next room is built!!!!

Nick G: We worked with Jeff at the store. He was extremely helpful & knowledgeable.

Bjorn W: Awesome store. These remotes can be a pain to replace and These folks not only seem to have every remote out there but if your not sure which one is compatible you can even call them and they'll help figure out which one you need. Absolutely an underrated service. If my kid breaks another remote I'm definitely only buying my replacements via these folks.

Sam Altieri: The Back Store is one of the best companies I have ever bought a product from. Their customer service is impeccable!!! Their prices are outstanding. I would highly recommend anyone to place an order through this business. They are extremely helpful, kind, and accessible. I have absolutely no complaints!!!!

Jed Sotka: Great prices and great service. I loved their chat feature on their website. It linked it to a text on my phone and they responded before their store even opened. They answered all of my questions without being salesy and pushy. Prices were cheaper than any other stores or sites I visited, it was shipped free AND was delivered days earlier than expected. #shoplocal!

Libby Trammell: Absolutely fantastic experience. Loved working with Karma. No surprises and you never feel any pressure to buy. I highly recommend this story to anybody who's looking for beds, massage chairs, pillows, etc. Absolutely loved it!

Michael Powers: The manager at this location is one of the best in the business, no question! After giving me every possible detail about the mattress cover I was buying for my in-laws, and a Tempurpedic mattress to replace mine, I had to ask “how long have you been selling mattresses?!” The answer was something like 15 years!Make a big purchase like this with someone who knows what they are taking about. I sure know I will be back, for the sake of my back!

Emile Shaw: What a great place... John was very helpful in guiding us in the right direction for getting a new mattress and pillows. No pressure, great buying experience.

Alison Clark: Jeff was terrific. Extremely knowledgeable and helped us through the decision making process. We are very excited to get our new bed.

BEVERLY BEVINEAU: Big kudos to my sales rep Jeff at the Galleria Mall in St. Louis! Very knowledgeable of the product, personable, and patient. He was able to answer all of my questions and concerns so that I thoroughly felt I was purchasing the right bed for me. Thanks Jeff

Alyssa Como: Jeff was smart, knowledgeable and kind. Really broke down the differences in beds, bases and pricing. Truly appreciate the easy process and for my new bed! #byebyebackproblems

Jane Herich: Jeff was very knowledgeable and was very helpful in guiding me through this mattress purchase. The Nectar mattress I purchased has been easy to set up and I'm looking forward to spending my first night sleeping on it.

T Silerio: Great customer service from Jeff!! I purchased a few items (massage chairs, pillows) from the back store and have no complaints. Jeff always provided world class customer service and we appreciate it so much! Finally purchased my King split bed and can’t wait to sleep in it.

Eddie Hebron: The Back Store has the largest selection of Tempur-Pedic mattresses, bed bases, linens, pillows, & accessories in StL Metropolitan Area! ... Jeff & Jon run a World-Class Operation! ... I Highly Recommend their products to ALL of my Family & Friends

Martha Lowe: Knowledgeable and kind sales person!

Gregorio Rodriguez: Very informative, very helpful and went above and beyond to make sure my purchase went through without any issues. I am a repeat customer and will always be a loyal customer.Thank you ! 😊

Robert Jackson: I told the salesperson Kelli exactly what budget I was working with and she put together a great package deal to my liking!! I had a great experience during my visit!!

Lois Jones: As I entered Mattress Firm in Clayton, I was approached by Robert. He explained the various types (and firmness) of mattresses and we figured out the one for me. Robert proved to be very knowledgeable, considerate, professional and understanding about my comfort, sleeping needs and finances in purchasing a bed.What I thought would be a long, drawn out, painful ordeal turned out to be a very pleasant experience.Thank you Robert for your expertise in choosing the right mattress for me.Again thank you. 😊

Leonard Reynolds: Stephen, was very professional and courteous as he helped me resolve several issues related a prior purchase. Stephen's expert knowledge and thorough answers to all my questions was impressive, indeed!

Joseph Pennings: Bob was a great person to work with. No high pressure tactics, and we got the perfect mattress.Thank you Bob!!

Lauren: Stephen is very helpful and knowledgeable

Leslie Havens: Bob was wonderful. He really listened to what I was looking for, showed me my best options, and most importantly… did not try to sell me on something I didn’t want or need. Very happy with my experience.

Kelsey Kutter: I liked how efficient and quick buying my mattress was with Kelli!!!

Stacy Read: Great service! Thank you!

Ann Walsh: Very nice people. Worked hard to get a mattress & box spring within my budget. Explained all costs & bedding information. In and out - easy.

Howard Gilby: Friendly knowledgeable staffing.

Doug HANKAMER: The salesman tried to get more money for the mattress over the listed price.

Elissa Schachter: knowledgeable and helpful !

Cara Widaman: From the first day we walked in not knowing which way to go on choosing a new mattress, Tyler has gone above and beyond to help us figure out what we want/need… and more:-) There was absolutely no pressure from him and we greatly appreciated that aspect of him as a salesperson! We have had a great experience so far w/ everything and everyone, and will definitively be recommending to friends & family 👍

Shirley Padmore Mensah: Great! The sales representative was friendly, knowledgeable and prompt.

Betsy Rose: Salesman readily assessed our needs and provided multiple options. We were able to easily select a mattress and arrange for delivery within a couple days. Very efficient and friendly service.

Kathleen Simar: Purchasing a mattress here met all my expectations. Choices and price were right and the sales person was helpful, knowledgeable and polite.

Nucetrick Britt: Yes my sales person Tyler was really informative on different mattresses and basses for the kinda of bed that I was looking for. He was very nice to talk to. Great attitude. Thank You Tyler. 😁😃😃

Joseph Meador: Kelli is helpful and direct. Fast, friendly, efficient. Thank you. Looking forward to my new Queen Box Spring, Mattress, and Frame and Set Up.

Richard Bartel: Knowledgeable person who took care of me.

susan armacost: Very helpful and friendly. A fantastic buying experience.

Sara Eller: Friendly and knowledgeable.

Irene Ryan: Great service from Bob! He was super knowledgeable and really helpful with picking out the right mattress.

Mria Elias: Marshall was very helpful and very knowledgeable. Great service!

Sharon Fleming: Sales person was helpful and Knowledgeable.

Rashunda Taylor: Stephen provided great excellent customer service.

shakeel ahmed: Greedy people. Pushy salesman. Not a good experience. I would not recommend this store to anyone.

amyhue video: Steve has been so very helpful to me. I have some physical issues, and simply could not stick with the first mattress that I purchased. He is helping me find some thing that will be better without breaking the bank and without any pushy upsell either. He seems to really care that you get the right bed. Can’t say enough good things.

Dan Beckmann: Bob, was great very helpful. Best customer service of 2022

Olga Toma: Had a great experience at Brentwood location. Stephen was a tremendous help and very patient with me. Will be back again!

Angela Perkins: Very friendly staff, didn’t try to hard sell. Helped me to find exactly what I needed and answered all of my questions.

Francine Robinson: My family believes our experience was pleasant, informative, and professional.

Mark Stroyeck: Found a good mattress at a good price, nice low key experience in the store

Anna Chott: Great customer service! It was very easy to set up delivery to be after our home closing, and we got a great deal on mattresses. We would definitely go back again!

Traci Dodson: Tyler was friendly and professional. My only complaint would be that after I declined a $99 add on ( sheets, pillows, etc), Tyler said he would throw in the add on and then later when going over what I was buying, slyly asked if adding $35 for the add on was ok. I said no.

Sheila Gephardt: Delivery notices were timely. Phones when about 5 minutes out. Delivery was very quick and efficient. Answered my questions. Friendly.

Molla Cook: Marshal our salesman was absolutely very helpful and amazing!!

Suzy Gorman: Marshall at the Brentwood St Louis location was very professional.

Paul Boersig: Did not have a lot of time.Did not want to be jacked around...Just a Queen basic life support product.I was out of there in 20 minutes.Bob came through!