Best Appliance Store Saint Louis Near Me

Raquel Davis: Tony was very exceptional at helping us today!!! We got just what we were looking for!!!

Lisa Albin: We got a great deal from Tony

Kelly Sears: Tony got me a GREAT DEAL on a washer/dryer and refrigerator for my new home!

Bill Harding: Tony helped me and was a great help!

Marjorie Ann Moore: Bought a washer and dryer. Great price. Had a problem with washer but Melissa in service was amazing. Took care of it and called back to make sure all was well. Great service!

Johnny D: Great deal on a dented fridge. Check them out. Melissa was friendly and helpful. I recommend going in, online ordering isn't set up for credit or debit cards, I wasn't smart enough to figure it out.

Gina Newbanks: Very nice employees. They remember us from when we where ther a year ago.

Mike Mullins: Went with my friend to buy a washer and dryer. We bought a set. When hooked up washer would not start. Called Tony our salesman after getting a run around. I told him I wanted a replacement or I would load both up for a return. He took my number and said let me check. Instead of calling me back he called my friend which happens to be a woman. He was afraid to talk to me. I have previously bought there before but never again. They put us off days to get it fixed.

Cookie Monstor: Tony gave me a great deal on a stove and dishwasher. Highly recommend.

Mike Rechtin: Great customer service! Called Tony and had product ready when I arrived!

James Vaughn: Tony was extensively knowledgeable,after we told him our washer dryer needs, he explained sizes,efficiency and reviews of brands,would reccomend St.louis appliances and Tony for sure,check them out.

Jessica Goessling: Just went and picked up a used Dryer from Tony and we picked it up and got it loaded in less than 20 minutes. They have a huge selection at great prices highly recommend

Kandace Keys: Tony was a great help!

Eugenia Howe: Do not do business with them! On February 13th we purchased a washing machine from them that they said has ding but was fully functional other than that. Well the ding was exactly where the door latches and, since it would not latch, the machine was not functional at all. We called them about this and they pretty much told us this was now our problem because they are a ding and scratch store. A ding and scratch is completely different from fully not functional. Since they refused to make it right, I called my bank and started a claim for bad goods. My husband submitted a review and received call from someone who was worried the review would make them look bad and who agreed to fix the situation. They ended up exchanging the washing machine after seeing our review and I called my bank the next day and told them to stop the claim. My bank stopped the claim and the provisional amount they had given us was taken back, as it should be. All this was resolved by 02/28/2023. Now I saw there was another transaction from them for the same amount taken out yesterday 04/26/2023. I called my bank thinking maybe it had something to do with the claim and that is was a simple mistake where they took it back twice but they confirmed this was not the case and the merchant had gone behind our backs and processed the transaction a second time. That is theft. We have not gone back and have not purchased another machine. They took the first one back so they can't claim we bought two. They are dishonest and thieves.

Marchelle Reed: I bought a microwave there. It was too big so I brought it back. I paid cash for it. But when I returned it. They wanted to charge me A 8% restocking fee on a microwave that was dented and then they say that they don't have any cash in the store. So they had to put it On my debit card and it's been over 3 days and I still haven't got my money released on my card.

Tasha Crenshaw: I received amazing service and a great deal from Tony. I recommend St. Louis Appliance!UPDATE: I received my refrigerator the day after I purchased in store and I am so thrilled at the quick delivery and service!

Alesxander Pinzon: Great prices

Solomon Quaynor: Tony was really helpful and got me a great deal

Velvet Mcelroy: Great deals and great prices..Tony was awesome and worked well within my budget. I would recommend this place to anyone who is looking for new appliance.

robyn haithcock: Got a great deal with Tony!!!!!!!!!!!

Meghan Heckmann: Great service, great prices, & quick delivery turnaround. Have used them on our flips many times and will continue to do so!

David Sykora: Quick, easy service....all questions answered...good price!

Jeanette Waters: They're the best The sales people there listen to you what you want what you want to spend and they help you out I would not go anywhere else

Gail Engelhardt: So far very satisfied

Steve D: Friendly and helpful sales associates and we appreciate you working with us on switching out our new refrigerator due to the first one being unable to fit in our house by only 0.5"

Mr. Mxyzptlk: Matt took the time to answer all of our questions. Polite, Professional, Patient. Great experience.

Karol Novak: Mike and Slyman brothers are a great company to work with . I highly recommend the Slyman Bros ... I like dealing with people /experience and keeping it local,.

ben zabel: courteous and speedy service.

Chris Schuster: I've been very happy with my experience at Slyman Bros. The staff is extremely knowledgeable and helpful. I'm a repeat customer now, but have gotten the same great service from the first time I walked in the door. Thanks Matt & all.

Josh Knauer: We had a great experience at Slyman Bros. Matt helped us find the perfect refrigerator to fit our needs. Very friendly and knowledgeable staff. Always the best appliance store in town.

Scott Leone: they went out of their way to help us get a fridge quickly. Cannot say enough good things about them.

sharon smithey: Quick and easy at Slyman Brothers . Have been buying my appliances there for many years and enjoy fast delivery within the same week if purchase

Allen Boedeker: Matt Gore was great! Had all the info I needed and set up delivery for a day I could receive it.

Lois Schneider: We needed to replace our in the wall oven and Jake helped us find what we were looking for. Over the years we have purchased a number of major appliances from Slyman Bros. and have always been satisfied with the product and service.

Patrice Harman: Jake was very helpful picking out appliances, and gave me a great deal. This was the store on Hampton. Ask for Jake!

Eileen Reese: I just purchased a refrigerator and was more than happy with the help I received. Bobby Slyman showed my husband and I exactly what would fit into the space we had available. I will definitely be going back to their store the next time I need an appliance.

Kendra Nolde: Responsive and willing to work with us on our questions.

Jennifer Howard: I had a great experience shopping at Slyman. They are very knowledgeable about the appliances and made the experience easy.

Mark Hoofnagle: Excellent service and knowledge as always.

Todd Williams: Fast friendly knowledgeable service!

Christina Bryant: I purchased new appliances (refrigerator, range, dishwasher, microwave) from Appliance Discounters in 2022. There was a wait for some of the appliances, but David kept me informed and was both accommodating and flexible with coordinating delivery and installation. We ran into a few typical problems because I was doing renovations. Throughout it all, David was fantastic. My appliances are now all in and I am thrilled. This was my first time shopping with Appliance Discounters and I am now a loyal fan.

Greg Schwarz: I purchased an LG refrigerator at Appliance Discounters in Maplewood in late September. Four weeks later the same refrigerator was on sale at Costco for $1000 less then I paid. I returned to the store to ask our sales person if there was anything they could do to help us considering the huge price difference, in just four weeks. I was met with a very quick no and as I continued to ask if there was simply anything they could do, I was continuously told no. No attempt or even consideration to help us at all!

Cheryl Jackson: Expensive but different/:classic appliances.

Mike Derosa: Excellent place and knowledgeable staff for all your needs.

April Garner: I was perfectly pleased. I was at the DMV next door at Deer Creek Plaza. As it were, I had just moved and needed a new countertop microwave. While I was waiting for my name to be called at the DMV (LOL 🤣) I wandered into their store. (Beautiful one of a kind things there I might add !!) I was greeted by John at his desk. I quickly told him EXACTLY what I was looking for. I was looking for something specific: THE largest, THE highest wattage COUNTERTOP combination Microwave/Convection made in my price range. John did his research and in about 10 minutes, he found exactly what I wanted. I put a deposit on my beautiful new Commercial / Restaurant grade Sharp appliance and was outa there 5 minutes later. John knows his stuff. If you’re looking for something specific, AND you prefer to support your local STL Community BEFORE going to the “Big-Box” guys, THE APPLIANCE DISCOUNTERS in Maplewood is the place to go. VERY personal, tailored service. Thank you so much John !! From the time I walked in the store until the time I drove there to pick up my new appliance, EVERY person I came in contact with was kind and customer focused and I am so grateful to you all 🙏🏻 . I LOVE 💕 my beautiful new Sharp Convection Microwave Oven !!! I will always refer my friends and family to YOUR “The Appliance Discounters” location in Maplewood for a great shopping experience !!Always my best to each and every one of you !! 🙏🏻

Carolyn Roth: Not sure why they have the word discount in their name.I compared their prices against their competitors and I didn’t see any discounts.

Penny Chou: The salesperson was immediately available and answered all of my questions. He was not pushy. I verified what he told me online and he was informative and truthful. The delivery was phenomenal. The delivery people leveled my dryer, installed the venting, and switched the door side expertly and politely and were respectful of my home. This is my new "go to" appliance store.

Miri Kell3: Great service!!

Dave Bassler: We had an issue with the install. Things happen, they stepped up and made it right. I find that to be above and beyond in todays commerce. Thank you for being that sort of business!!!!

Dave Garrison: I replaced five appliances in my kitchen and purchased each from different retail stores. By far, I was most satisfied with Appliance Discounters. The price was best, the product was in stock, the delivery and install crew were top notch and the best part, the sales process. Chad Bury even called me after the sale to make sure I was happy. My only regret....I wish I had purchased all of the appliances from him. I will be back when it's time for a new washer/dryer.

Anita: Awesome service, will recommend this place Chris was awesome

Nancy Cassens: Great Store, Great Staff member's , Great prices. Delivery was perfect!!! 🙂🙂🙂🦋

Jack Abbott: Good deal

Heather McDarby: Great Service! Their installation guys John and Dan went above and beyond for what was a difficult installation. Very knowledgeable, would highly recommend.

Jonathan McAllister: Good deals!

Patrick Byrne: We ordered a deep freeze sight unseen during the lockdown. They were hard to find but these guys came through. Unfortunately we got home only to find it had been damaged; apparently that was true of the whole shipment. It was all cosmetic though it was fairly banged up. They eventually made it right and I appreciated their effort to do so.

Rick George: Great experience. I stopped by the Maplewood store to see what they had to offer. I spoke with Scooter about what I was interested in. He LISTENED to what I had to say and showed me the options.Great service. Great prices. Thank youAppliance Discounters!

Kelly Steinmann: We've used them several times, both the St. Charles & Maplewood locations, and had great experiences every time. They'll match or beat anyone's price and deliver/install - and it all can be done over the phone if you already know what you want. Shop around, find the best deal, then call them up.

Amy Kent: We bought an amazing stove about a year ago & was so happy with the experience, we just bought a dishwasher. Ken is great & takes the time to explain the appliances in detail, also I have shopped around & Appliance Discounters is by far the BEST & the CHEAPEST! 5 STARS!!

Paula Dittmer: Great selection and good pricing.

Lynne Hart: Great scratch and dent warehouse, ask for Chris

John Brumit: I've seen their commercials and nothing like this place. Doors are open but good luck trying to find anyone.

golfmen100: July 2022. Had a delivery with a 53" trailer. Was scared when I saw where is the delivery on the map, but at the end wasn't so bad. The road I used is I-55 south, then took the exit for Lowe's, took a right turn and drove the street next to Lowe's till I got to Koeln Ave. Bridge is ok. No signs of no trucks. When arrived, I used the parking lot to back in to the dock they have next to the building. Got unloaded in 2 hours. Got out same way!

Jorge Avila Barnet: good people working, fast loading... but I think they should improve their narrow and complicated dock for trucks

Dan Holstein: Good place for scratch and dent appliances as well as new stuff

Tim McNabb: Fair prices, stuff in stock. Want it today? Go get it, even some high-end things like a Bosch Dishwasher...

Teresa Watley: Great deals.

CLARENCE RAY: Awesome !!!!!!!

James Borgelt: Tony and Chris are a pleasure to work with and always have what I need, professional and courteous services and fair pricing!

Henry james Kathmann: Great

Michelle McNicholas: Worst Customer Experience Ever!Ordered a GE dishwasher online back on December 12. After the order David called and said it would be in the store available December 22. December 22 came and no call from the store. I called and Karen said she wasnt expecting a delivery that day and would call me back. She never did. Called and was transferred to David. He was rude and said I told you when you ordered the dishwasher that the 22nd was an estimated day. The new date was now Jan 19. He said manufacturers always change dates and good luck finding it somewhere else sooner. Decided to go ahead and wait the extra time. Called Jan 19th and Karen said they dont have the dishwasher and dont know when it will be in. She said she would have David call. David never called. So called David. He was extremely rude said he never gave us exact dates and we can find another option. Said didnt want another option would go ahead an accept a refund. He said ok and hung up.

Christopher Rumpsa: These have a mission! And it is to get you the best deal for you appliances. Shopping anywhere else will cost you 💰.

King Louis: Run down place crooked owner stay away from this hole in the wall. Can tell it’s horrible based on just location

Rico Dunn: Amazing prices. You will be hard pressed to find anyone that can beat their prices.

Rich B: Great Customer Service

Jackie Ricker: I had an initial experience that was great. Tony was quick to sell me what he had. 2 weeks later I’ve been calling him for days and get no answer. I tipped him $50 & spent $600 on appliances. The washer leaks and a few of the settings don’t work. I get no response. But the phone is on him every time I see him. Should my concerns be addressed and the warranty stood behind- I’ll change my rating. Until then I have hundreds of dollars in fire proof work clothes that are ruined and I’m getting no response.

Chris Campana: I love this place! Great selection and great prices!

Bob Robert: Do NOT deliver here unless you have a day cab! It is located in the Hood, and even with the trailer tandems slid forward, you have to jack knife around the turns. The owner will lie and tell you he gets road trucks every day. Not to mention you have to back in over active RR tracks. Zero stars.

Andrea Lamprich: Sean in just the best owner! Such a good customer service 🤗

Brian Brown: Not bad.

Gina Starks: Love them, never had a bad experience...believe me,they'll take care of you and will also keep an eye out for a perfect match for whatever it is you're interested in. My children from birth and I have have been sleeping and living well because of them and now that they are grown My grandchildren are experiencing the same Love ❤ Thank You...

Lisa White: When Ms Dorothy was well and handling her own business things where get but now I have a washer that won’t wash when it was washing it held water you have to unplug and replug it in for it to start a cycle now nothing at at all I am over this

Candace BucknerHill: I got the kids bedrooms sets and a futon and wonderful prices the delivery Men were awesome!!

Moisés Romo: I'm a repeat customer because these people always hook me up

Teresia Headrick: These guys were super amazing, very helpful great prices too.

4stlmel S: Get your old and new appliances from here. You will not be disappointed!

eric harris: Great place to get some used appliance from

latonya green: Nice people

James Mcneil: Waited forever for them to deliver my things. Paid for delivery and they never deliver it. Had to pick it up myself.

Brian Borgmann: Good prices been around for years great service

Dwayne Lee: Got a good set of mattress form them

KILL EVERYTHING: Nice furniture new and used

Angela Mahoney: Enjoyed the friendliness of the workers and had choices in what I was looking for... Thank you!

Jesse Valentini: Staff was nice. The appliances I received were not in good working order but staff was more than willing to work with me to fix th issue

Niecey Wooldridge: Great deals

Michelle Pinkston: Very professional.. Great prices... Definitely will buy from this Company again...

myresha martin: We bought a king size bed from them & today we just got a nice living room suit they are very good people and nice and reasonable

Janene Reeves: Very Friendly owner and workers. I bought a nice dryer for a very reasonable price. They delivered it for me and those guys were really nice also. I will be buying from them again!

Joshua Palmer: I understand what going on with the virus. You unlock the door, ask me what I want without even letting me in. Then I answer you say all you have is and extremely overpriced electric dryer. Customer service is not there. I asked if there was somewhere else they could recommend. She left the front door open the whole time. Couldn't wait for me to leave. Not good business practice, even for a "mom and pop."

Bryce Benjamin: Cash only which I didn't know walking in, but polite and good prices. The inventory looked great and they deliver.

Tauna Cowin: Johns appliance is a great place to go for all ur appliance needs. Very good prices. Very nice and polite people. I have been going to this place for my appliances for years. People trying to say bad things about his place. U also have to realize we are in a pandemic with social distancing and if u cant understand why people be so snappy go else where for what u need but John is a very nice n sweet person and does what he needs to do to sell his appliances. He been in biz for many years and well I would recommend people to him in a heartbeat.If I could I would give him more then 5 stars ❤️ Thank U John for ur services .

Jason Anselman: Went by there today and they’re flagging me away they’re taking phone orders only how are you taking phone orders when people can’t come in and look at your product I would give you zero stars if I could very rude

Elder's Antiques Cheyenne Pfeiffer: Weird, rude, overly social distancing and obviously did not want my business and I was really trying to find a washing machine with a pocket full of cash.

JL Marc: The service was very good, but the product is not. We tried to patronize a local vendor, but are not happy with the quality of the Frigidaire Appliance we bought. We have had service men out twice to fix a drain line which led to the inside of the refrigerator to fill with water due to discharge line clogged with foam plastic. This is a known production quality issue we have come to learn. Now the handle simply snapped off. It looks like at the factory, they tightened the screws down too tightly and this lead to a weak spot in the plastic handle. We have to pay $57 for a new handle on top of the $68 warranty that does not cover the handle..... UGH never Frigidaire again.

Michael Jay: I bought a new washer and dryer here and was very happy with the product and the service. They delivered it the same day and did a nice job setting it up. Price was very competitive with big stores.

Josh Conn: Small and cramped. Seemed to have vintage and quality pieces, but didnt end up spending money here.

Isiah Murry: Jerk On The Phone Hung Up On Me!!

Leo Smith: No used appliances as advertised

craig burgess: Used appliances at a low price.

Julie O'Neill: Bought a practically new Maytag washer and dryer set. They were very nice and helpful and delivered to my new house. Would definitely recommend them and would go back if I need any other appliances or repairs.

Spencer Corning: Bought a used washer dryer set from here last summer. They delivered it the next day and hooked it up for me. Eight months later and the washer and dryer are both going strong. Great price, great items, great service. I will definitely be back!

Lee Moore: Friendly service

Ann Roberts: Bought washer here and it was so so didn't last too long only because we got flooded but I know next time to upgrade. Hate they aren't with the times and only do cash though like cmon it's 2023!

Javoney Fleming: Didn't have anything I wanted to choose from !

shape of suffering: Very good service

Robert Burns: Family

Ms. BBQ-Blk Beautiful Queen: I've always got good appliances from here. Bought an electric dryer in 2014-15 & I'm just now having a issue. I git my monies worth. Nice, courteous staff!

Rob Baker: Big selection reasonably-priced friendly staff

Tina Saunders: Great service on my range by Andre, everything working now. Prompt reply and follow up will keep me a loyal customer.

Rachel Young: I ONLY give four stars because of an incident with them, from when we bought our refrigerator and gas stove from them last year. First, our delivery was not completed on the day it should've been due to a miscommunication at the warehouse, so we were about two days without a fridge or stove, in our new home. When we did get oustive, the wrong one was delivered. It wasn't until I showed them photos I had taken, of the correct stove, that they agreed to replace it. It was incredibly hard to reach someone and took multiple days and calls to get it resolved, but only because I was assertive and persistent.I'm going to close this review with the great experiences I've had here. We just purchased our second washer/dryer set from them and is due for delivery on Tuesday. The first set we bought was purchased about 7 years ago (which they delivered, installed and hauled off our old ones)and just recently, the washer stopped spinning. Dryer still works perfectly, but we just decided to just purchase a whole new set. This will be our third time doing business with them and we will continue to do so. The employees are super nice and attentive and they even let us buy some stands that actually belonged to another washer/dryer set bc I have mobility issues and cannot bend down to load and unload a front loading washer/dryer. They arent great about answering the phones bc they are SO BUSY and there isnt a lot of staff in the warehouse, so you just have to be patient , or take the initiative to find someone to help you. This is a wholesale/scratch and dent warehouse, not freaking Sears or Maytag or even Best Buy. You're saving hundreds, sometimes thousands of dollars on new appliances. They arent hurting for business, so kissing customers behinds arent really necessary and if you're wanting to be waited on hand and foot for your imperfect appliances, this isn't the place for you.We will be back. Thank you! We could never afford these appliances at the typical appliance store.

Lynasia Davis: i would not recommend this place at all…i bought a fridge from them and a week later it went out. called several times to get it fixed and the Customer Service Rep John was so rude. He’s always dry and have a nasty attitude when he answers the phone. I have been without a fridge for 2 weeks because they don’t answer the phone or return phone calls. I have left several messages and still nothing. Why do you have to call us back when YOU are ready to schedule. This is bad customer service and lack of customer support. Find a different place to go to

Derrell Hall: The guys at this place are awesome they even help me out with the lost receipt and are very reasonable and will help with all your appliance needs with financing available.

elmedin music: Super slow to unload…

Sandra Hewitt: The employees are very friendly. I've gone twice the first visit I needed a washer. My basement was flooded I lost washer and dryer. So I returned very much satisfied each time.

THOMAS BECKMEYER: Excellent experience with Dave, found what we were looking for, quick and easy!

Carl Nelson: I was told to go look at a few refrigerators then she would come assist me found two nice french door high-end refrigerators I was interested in and they didn't have a price on them I was trying to get price to purchase either one but I never get any help I walked around for like 30 -45 minutes and nobody ever asked do I need help the same woman that told me she would help me I seen her helping others and she never came back to me as I was leaving the office she was sitting back down in the office,I guess my money isn't good there! Off to the next spot to find a nice refrigerator

Calvin Carter: Arrogant sales team. Better options elsewhere.

Mary rechtien: Looking for appliances for kitchen update. Very friendly.

Keith Moore: Appliance wholesale center, located at 2253 administration drive, has made our attempt to purchase a replacement refrigerator that actually works very challenging. On 07/13/2022, I purchased a used refrigerator that I was told was operating very well and it was delivered on 07/14/2022. After 7 days the refrigerator stopped cooling. I contacted the store and made them aware of the situation situation, and they agreed to swap the refrigerator out for a working replacement refrigerator. Fast forward to Saturday 07/23/2022, and the replacement was delivered at approximately 1700 hours. The 3 man crew delivered the appliance and removed the out of service one. They dropped it off, and hooked up the necessary water lines and left. No one stayed to ensure that the replacement refrigerator was working properly. After attempting to allow the replacement to cool down, we discovered that this refrigerator was not working at all. We were hoping that someone would do a function test on their equipment prior to selling and delivering the appliances. Ultimately, it is now July 25th, and we are exactly in the same spot that we were in on 07/13, no working refrigerator. The only difference is that we are 1100 dollars lighter in our wallets. We contacted the store on 07/25/2022 requesting a refund, and we were told that we had to contact the General Manager for our refund. This method seemed odd, considering the GM did not take part in the sale of the broken appliance. In an ideal situation I would like for someone from the management team contact us to help in our attempt to purchase a product that actually works. Well after two days of waiting for delivery’s and trying to salvage the food that we could, we are in a very uncomfortable and unfair predicament.

Jasmine Boyer: Absolute horrible experience. We attempted to walk in the front door, per their signs and every other visit we’ve made there. Carrying a newborn, we were turned away and told to go through the back. Once in the establishment, Sales manager was extremely rude and degrading. Will NEVER spend a single penny here. Horrible people and business practice!

Alicia McDonnell: Very helpful- Knowledgeable and best prices in town! Ask for Tony

Ashley Blueford: Worked with Tony who was amazing and very knowledgeable about the products and brands. He knew the inventory without blinking and walked us around. Gave amazing suggestions and we were able to pick the perfect refrigerator for us! Highly recommend using them and ask for Tony

Jason Howard: I was in and out in 15 minutes. Got the Refrigerator and on my way.

edwin dirck: Ronnie was a wonderful and very knowledgeable about all their appliances. We were very satisfied with our new electric range. Thank You Ronnie.

2 Sisters Together 2 Sisters Forever: Wade and the guys where very helpful, professional and friendly! Will come back.

Kari Swan: The best appliance experience we have ever had! The options were endless! All the employees went out of their way to help us and make the process fast and easy!

Jeff Hebrank: Authorized sent me 4 Jen Air appliances totaling over $15k and 2 did not work, Never turned on. Refusing to take back and replace. Their response to not replacing them is “these are too expensive to treat like a Walmart toaster”. Apparently new owners. Stay away from them…far away

Chris zemann: I've installed for them and also bought appliances from them. Everyone that I have dealt with knows the issues we have as installers and consumers.

Karen Lucker: Amazing. Employees very helpful and friendly. Very efficient.

Thomas M: Disappointing experience. We ordered a Sub Zero refrigerator in early September 2021 and were told it would be available late March early April 2022. No one from Authorized Appliance has ever contacted us—we have to initiate contact to find out that delivery is delayed and just learned the refrigerator delivery is now pushed back until mid-September so it will be over one year before we get it if then. Would have thought Authorized Appliance would have reached out to us especially since they took a large deposit. Paid a little more for the refrigerator than from another vendor, thinking they were a better dealer so Sub Zero would want to fill their orders more rapidly but guess that is not the case.

Kelsey Lohmeyer: I was initially impressed by the services and value provided by purchasing appliances through Authorized Appliances instead of a big box store but I can no longer recommend them after the last 6 months of dealing with them. Full story below but to summarize, don’t expect any communication, especially about delivery delays, even when specifically asked and expect to be lied to to generate an additional sale.I purchased a gas cooktop and wall oven in October with plenty of time for expected delays for our spring kitchen renovation. We ordered on our first visit to the show room because the cooktop had a long lead time but the oven showed to be in stock with only a couple of weeks delivery estimate. We confirmed with our sales contact (Cindy) that items that became available would go to the local warehouse, we would be notified they were received and then we could schedule for delivery on our schedule (even if it was a couple months out) and our warranty timeframe would start upon delivery and installation to our home, not the warehouse. So far, so good. We were only worried about our appliances arriving too early at that point but had the right answers to our concerns to make the purchase.Fast forward 4 months, I hadn’t heard any updates from Cindy but I reached out to confirm we were still on track, she responded positively that we were but she needed to confirm the wall oven delivery date and she would get back to me that day. In the same email, she pushed a sales event on me and started pushing vent hoods to purchase. She never got back about the wall oven delivery but (naively), I thought no news was good news since she knew the timeline we were operating under and for all I knew, it was sitting in the warehouse waiting for us. Then, 5 months after order, we get a call that our cooktop is in and their warehouse is “filled to the brim” so they can’t hold it for us, force us to accept delivery right away and leave us to coordinate (paid for) installation down the line. The same happens for delivery of the subsequently purchased vent hood. At this point, we’re mildly frustrated but fine.Now, 6 months after ordering, I send an email to Cindy asking for an update on the wall oven. After not hearing a response, I call her number and it’s disconnected, she no longer works at authorized appliance. I call the main number and Mary Beth tells me that those wall ovens are impossible to get, she has no idea why I was ever told they were in stock and we would be lucky to see a late July delivery. We can get our money back but we just wasted 6 months and now will have a finished kitchen without a major appliance. Nothing but a verbal apology and some supply chain excuses to show for it. If ANY of this was communicated I would be more understanding but the whole process has proven to be unsuccessful, buyer beware

Jeremy white white: Went in and worked with Dan. He was helpful and knowledgeable, and my wife and I left feeling confident with our choices for our remodel. Would recommend him to anyone.

Daniel Murphy: Jane was awesome! Can't go wrong here!

Jenna Grunfeld: I've been to several appliance stores and showrooms and this was the first one where the salesperson was knowledgeable about the differences in brands, specs, and features. They answered all of our questions and more.

Doug Heitland: I think this place is out of business. We've been calling for a couple of weeks, leaving messages and never get a call back.Edit and response to AA: Got a call back within the hour from Mary Beth. We have been leaving messages at the general number, so I don't know if the call back was a response to my VMs or this review. She explained that they have been inundated with calls and are way behind. Adjusted my rating to three stars. I should mention, we have purchased from AA before and were very satisfied.

Marble Marble: I had been looking for a dual fuel range for a year and finally found exactly what I wanted! I loved the show room from the moment I stepped through the door. Friendly staff and an amazing selection. I am very happy with my purchase and will recommend the store to everyone I know!

Glenn Herr: I have nothing but the highest praise for Authorized Appliance. But, let me tell of my experience so that you understand this is no causal endorsement.We have an older kitchen... remodeling and appliances back in the 80's. After repeated repairs, we finally decided we had to replace 3 of our appliances. The problem, we faced is that we did not want to remodel and create new spaces for these appliances. They had to fit in the spaces that the older appliances occupied. We tried looking on line, all of the box stores, and came away realizing we could not do this on our own.We then were given the name of Authorized Appliance. And, from that, we started an email dialogue with Tyler, Account Manger, where he helped us work through the particular makes and models, that would work for us. We never visit their site, never meet Tyler, and never saw the physical appliances we purchased. (With all of this Covid-19 situation upon us, we did not want to run around visiting places).And, then,. yesterday, Mike and Adam, came, delivered and installed the the Double Oven. And, they were amazing. They fitted the new oven in the spot where the old one was located. We were fearful that it would have to be jury-rigged to make it fit. But, they got it fitted perfectly. And, they, cleaned everything. When, it was all over, you would have thought the original remodeling would have been designed for that particular oven.Again, I can not say enough to express how pleased with Authorized Appliance.

Barbara Halpern: We recently had a problem with our new microwave break. While waiting for our scheduled repair date to arrive, we were distressed at not having a functioning appliance. We worked with Dan who remained patient and went above and beyond to be sure we were well taken care of. Thank you Dan!

Candice Morgan: We send all of our clients to Authorized. Dan is amazing to work with and our clients absolutely love him! Authorized can work with every budget and Dan is extremely knowledgeable and helpful. Thank you for making our jobs easier :)

Emily Tryson: Authorized is wonderful! I work with Dan at least monthly if not more often with my interior design clients. I trust him to treat my clients as his own. He is knowledgeable about all of the brands they carry as well as the brands they choose not to. He is respectful of varying budgets and always makes sure to find the products that best fit their needs. I recommend Dan to anyone needing help with their appliances!

Jill Renee Erickson: Once again got great advice on my appliance needs from Dan at Authorized Appliance. Thanks For answering all our questions and for making these decisions easy on us. Looking forward to working with you further!

George Kehm: They are much more informative on appliances than the big box stores. You get individual service and not as crowded.

Celeste B: I recently completed a gut rehab of my kitchen. Jane of Authorized Appliance was extremely helpful when it came time to pick out our appliances. She has an extensive showroom and knows all of the products she sells very thoroughly. She made ordering and the delivery of my kitchen appliances very easy and worked with my kitchen design firm, Henry Kitchen and Bath, seamlessly. If you are interested in any appliance or outdoor grill be sure to visit Authorized Appliance!!

Dawn Kirby: Daron is Super!! Helpful with options and ideas to save money!!

Meaghan Weedon: My husband and I just returned from selecting appliances for our new home build, and we were VERY impressed by our experience at Authorized Appliance. Jane was fantastic. She knew that showroom backwards and forwards and was able to guide us to appliances that match our style aesthetics, budget, and lifestyle. We can’t wait to use the appliances in real life! Thank you!!

Susan Kehm: Authorized Appliance is a huge,great place with every brand you could every want. Sherry Knoblauch was very informative,helpful,kind and wonderful. Thank you so very much! It was a very pleasant experience!