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1. Macy's - Kansas City
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· 1120 reviews
400 NW Barry Rd Ste 150, Kansas City, MO 64155, United States
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Sara H.: Love it.
Adriana Miranda: I have been a loyal customer for 10 years and I am very disappointed on the service I received today.I had a return, it had been a couple weeks over the 30 day new policy and the associate told me that because of the time the items were not returnable, I asked to speak to a manager, when she showed up, (Chika is her name), she did not introduced herself and simply said "The items are not returnable because is been more than 30 days", she turned around and offer help to somebody else and left me there, didn't look at me or wait for a response, like I was invisible, I had to go around where she was to ask for the store manager's name, she said the name is "bolgena" I asked her to please write down for me, she said "We are not allowed to do that", I grabbed a piece of paper and asked her to spell the name for me, she said "The name is bolgena". and turned around to help the other customer, I was about to loose it so I left and went to another counter to get the store manager's name. Julie at the jewelry counter was amazing, she could tell I was upset and offer to help, she stated they can do a one time exception on the new policy and she did the return for me. Thank you Julie!I want to say, the main reason why I am so upset is not because I could not return the items, it is because how I was treated by CHIKA. She should not be in a manager position if she is unable to show respect for customers, needles to say, to provide customer service.
Jessica Collins: Been going to this Macy's since it opened in 1979 and so happy it is still open! I miss the old indoor Mall days but when I visit this Macy's it brings back great memories! Parking is way sufficient, and the clerks I interacted with were very helpful and friendly! I will continue to hang out at this Macy's, it is convenient and usually has what I am looking for!
Derrick Butler: Macy's isn't like how it used to be. Selection of clothes is way down.
Sandy Kindall: What's going on with Macy's? Their selection of clothes is sparse, and the quality is not what it used to be.
Anna Alonzo: Great customer service in the beauty counter. I was able to find a hard to find beauty product with the help of an associate. Very clean and well organized store. I was very impressed with the variety of clothing options for the whole family.
Roger Schieber: Friendly & professional staff have helped me size the watches I buy from their online store. Visited two years ago and again in April 2023. Both times, the store was very clean and organized.Unfortunately, they are not properly staffed at times. Made a special trip on 4/30 to get a Fossil watch band resized and nobody could help me. And yes, I bought it from Macy's.
Charlie Smith: Fun but a bit empty without the mall
David Moreland: Good to shop
Mike Oneth: Good visit. Customer service helpful on picking up my package.
Mike Holbrook: Purchased nice men's swimsuit. Fair price.
Gentle John: Good service from friendly people. Lots of sales. I will be back!
George Tombaugh: going out of business
Terrie Franklin: It was okay. I didn't find anything. Had to have them order my dress. This store doesn't carry petites, which was a real disappointment.
Lori Simonis: Very nice store but very quiet there. No One was shopping and the parking lot was nearly empty. What a shame because the sales staff was excellent, the clothes were all beautiful in the racks, so was the shoe and the cosmetic department. I really hope this store doesn't end up in the chopping block!
Gabrielle Hofmeister: Went with my sisters to go help them pick out a dress for their dance on Friday. Best customer service I have received in a store for years! Thank you to the three who helped us out!
Leah Lambart: The store is still pretty nice if a little outdated. We stopped on a Saturday evening and it was almost empty. They had all kinds of internet returns that were marked down. They also had lots of sale items marked down quite a bit. They have very nice products and it was well laid out. They still have furniture and mattress upstairs as well. Nice to try the purple mattress in person.
Shannon Meyer: This store used to be awesome, now it's just another dying department store. The floor inventory is less than half of what it used to be. Still very clean, but the bare shelves and displays, low selection in anything but the junior department (WHY?). The older shoppers like myself, that have been diehard Macy's patrons for 40+ years have little selection to choose from.
Debra Hovey: It was okay, disappointed in petites!
Roxana de zaldaña hernandez: Good
Carlos l Barrios: Good place
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Women's clothing store
2. Rainbow Shops - Kansas City
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· 111 reviews
1312 E Meyer Blvd, Kansas City, MO 64131, United States
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Anthony Coleman: Poor
lonnie glenn: YES I WENT CHASING RAINBOWS BUT DID NT FIND ANY INTERESTING SHORT SETS FOR MY GIRL. I STRUCK OUT AT GEN X ALSO. BAD DAY. LONNIE
Kei Kei: Poor customer service.
Zakiyah Allah: Literally stopped checking me out in the middle of my order to RE check out a family cause their child was stealing
Jennise Cox: Awesome wonderful store to shop at.
LISA WEATHERSBY: This store had something for every size women. The staff was polite and the store was clean
Shaundra Collins: Good sell everybody and mom was in there nothing left didn't find anything. Need more selection of shorts and capri pants
Jannetta Durrah: Good customer service
Brenda Warren: Nice
Yvonne Moore: Great fun employees.
Tamara Smith: Everything is on sale. The staff was friendly and helpful.
Lela Conley: They always have a good sale
Kayla Bradford: Love the plus size section
robert smith: Didn't have items marked so had to wait for someone to get pricing
Debra Lora: Nice store nice employee's different sizes ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Derek Dill: They play to much
Paris A: This is my place
Keith Moore: Nice new shop in the EAST coradoor of the mall, "DRC- Deep Rooted Clothing"
Blaise Brooks: I found just what I was looking for. Good service.
IamTiarra B: Amazing
Stephanie Ester: It was very clean
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Women's clothing store
3. H&M - Jackson County
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· 331 reviews
440 W 47th St, Kansas City, MO 64112, United States
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Marilyn Solsky: This is the second time I have had a bad experience with a return at this store. The first time was several years ago; I had not worn the item, but there was a powder transfer from trying it on and the sales clerk would not accept the item for return. I took it to the Overland Park store and returned it without a problem.Today I had a horrible experience in the store. There were only a few people in the store, but the people ahead of me had a huge order. The clerk, who was new, was doing his absolute best. He deferred a couple of time to his store manager who was only aligning shoes on a shelf; one time he asked her if an employee who was no longer working there could still use her employee discount. The manager came over, engaged the person in conversation, as if she were an old friend, saw that I was waiting and went back to rearranging shoes. The second time she came over I asked if she could help me, but she waited long enough that the kind clerk was finally able to help me. I was incensed by her lack of customer service and after thinking about it, decided I would return the item right then. Because I called her out on her poor customer service she said I had disrespected her, she refused to take back the item and said she would call security. I am not sure she was the one who was disrespected. I admire H and M for trying to recycle clothing, but not enough to tolerate poor customer service or nonresponsive managers.
Tasanee Dumas: will not be coming here & I am a plaza resident.Was talked down by a cashier & manager (associate number:556647) tonight after paying $100 cash.. shopping with my boyfriend.I got some pink shoes for my birthday dinner, we had our dog with us so I had to help my boyfriend with his wallet so I was the main one in this transaction handling money.I gave him the $100 bill with a $38.83 total, he gives me back $21. He then calls the manager to open the drawer and says “wrong change.” , she walks away. (i do not understand why she did not handle the transaction after this point as a retail manager).After she walks away, he tries giving me back $40 and a $1 bill is all I had after he took the $20 from me. I told him, no this is incorrect.My boyfriend steps in, mind you he is deaf so sound is not apparent to him. Tells him he doesnt trust him with the money, please get the manager.The manager steps in and goes “are we yelling?.” I go “no one is yelling.”, her response “please don’t yell at my sales associates.” , mind you- no one was yelling & my boyfriend is deaf holding a dog.I then explain to her what happened, she interrupted me to say “let me talk to my sales associate first.” which then that associate tried to say he gave me the money ($61 which I never got) and then tries to play it like we were trying to get more money when we never got the correct change to begin with.We left with the correct change and a sad place it my heart because I will no longer be shopping here as a plaza resident.I would give 0 stars if I could, this used to be the best place to shop since I was younger. Now it’s gone down hill, need new managers who assist & employees who know how to count accurately + have customer service.
M Metro: Great prices
Alexavier Galicia: A baddie helped me choose a fit, 10/10
Brandon Motley: All of these items were on a designated sale rack, but were not on sale. The company’s “price point strategy” is confidential and can’t be shared with customers. 🧐- unorganized- fitting rooms closed- low customer service
Leslie Pyle: It was a very unpleasant experience. There was no music playing and the associates were slapping hangers loudly on the racks and it was really annoying. Also, the fitting rooms were closed. H&M sizes things weirdly so I have to try things on there.
Dubraska Arias M: Consigues ropa de mediana calidad a bajo costo. Si eres de Venezuela, este es como el tijerazo o graffiti
Joel Nickel: Good clothes! No restroom.
maddi ann: super kind staff and let me try on jeans when they were still closing! not the best selection of clothes for skinny/petite but still good
Drew Sasse: Had exactly the black button up shirt I was looking forReasonably priced and able to get in and out quick and still make it to work on time
Elisha Araiza: The employee, Rasiel did greet me when I came up to the register. The only time he spoke to me, was when an item rang up incorrectly. Nor did he thank me for my purchase. Most rude employee.
Morticia A: Both dressing rooms were closed. Absolutely insane. This is a clothing store. How is anyone supposed to try anything on!
faceless kelly: Lots of beautiful apparel, unfortunately my size wasn't available. Will be back soon.
Kawana Coleman: Cool place
Kass Sjo: Staff unhelpful, selection limited.
Chad Stoos: Another place my daughter drug me to while on vacation. She enjoyed shopping there and found plenty of things to use my credit card for.
carlo clark: Dressing rooms doesn't have anywhere to sit your own clothes. Dressing rooms have more dust than square footage. I felt dirty after leaving the Dressing rooms.LORD forbid you drop anything on the floor.
Jose Vazquez: Not a bad selection. First floor is women's and then there's an upstairs for men, with a small infant section. As big as the store is you'd expect a greater variety. None the less it's a nice place with great valued clothing.
Niki V.: I really need the Country Club Plaza location to get their store hours figured out. Or at least the signage needs to match the store hours online. This is getting very annoying at this point.
Joey Foster: They won’t let you return items. I tried it on, it didn’t fit, I returned it within the 30 day timeframe and they told me it looked worn so they wouldn’t accept it. *I had folded them because I knew I would be returning them. They don’t have changing rooms, so if I can’t try something on in store, and they won’t accept the return, then I don’t know what I’m expected to do. I liked H&M before, but I will have to find another store. Even though I’m sure they don’t care.
Bardiya Molae: Manager is so mean. she said sales tag are not right.Mam it isyour fault. Do your job.
4. Nordstrom - Lenexa
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· 900 reviews
11143 W 95th St, Overland Park, KS 66214, United States
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Pei-Hsuan Chen: the men's section is really old
Robert Debose: Nice place
Ann Svensson: Polite and helpful
Teddy: Worst service
Mississippi Atlanta: They had a descent selection
Mo Zeyadich (MoZy): Great service
Lady M: Cafe was delicious.Employees were kind in helpfulThey didn't have a lot of size options in back
Jason Miller: High quality clothes, high end brands, shoes, housewares, and a coffee shop. Very nice store
Matt W.: $85.00 for a pair of Camo shorts ? I'll go to Cabela's or Bass Pro and pay less for the same thing.
Mike Price: Wife went in to grab JUST some primer and came out with her entire makeup done. She looked beautiful. Lacy was sweet and a great sales person.
Orlando Parker: Go! Head! Nordstrom! One of the biggest I've seen. If you got great taste, this is the place to go. Real nice. Great service. Super clean. Yeah! I must see...
Katie Queen: I strongly urge you to be weary purchasing anything of value hear again. We did not receive several hundred dollars worth of merchandise in the package delivered and was told there was nothing they could do since the weight of the package matched the weight of the merchandise coming out of the warehouse.So incredibly disappointed being liable as a customer for theft prior to it being delivered to my door step.The lack of effort in helping me throughout this situation was so saddening. Just a quick “sorry” was all they had to offer before letting me know there was nothing they could do.I’m never one to write reviews but this is a situation I simply can’t get past.
Ed Wood: Always has what I need.
Debi Armstrong: Really poor selection for junior dresses - what they did hav were inappropriate for juniors - real body composition style or prairie girl. No in-between.
Eileen McGee: Helpful staff. Great restrooms
Amber Pittman: I always park in the garage and enter through Nordstroms.While I'm zooming to the Nordstrom coffee shop, I check out all the designer goods along the way.
Helen Novak: After groceries and utilities rising prices. No way could afford to purchase a thing.
Laken Beaty: Store was nice, tidy, clean, and organized. Staff was kind of scarce but helpful once you found someone.
Peter W: We used to love Nordstrom and their amazing merchandise/customer service. I recently learned a hard lesson on their core values via an experience we had making a return. After purchasing several formal wear items from their online store, I kept the pieces I needed for my tux and created an online return and shipped back the unneeded items via THEIR return label. I physically took the box to USPS and using Nordstrom's return label, i shipped the box fully trusting their return process. Needless to say, $1500 worth of merchandise has now shown "in transit" since early November 2022. We contacted Nordstroms and they declined to help us or process the return even though we used their return label. So essentially, we are out $1500 after fully trusting they would stand behind their return mailing process and any mishaps that happen once the package is handed off to USPS. I feel somewhat certain either an employee from Nordstrom or USPS stole the box and therefore it was never processed for return. All in all, we found out the hard way that Nordstrom customer service isn't actually all that great when it's truly needed for a situation like this. They are nice on the phone but when it comes down to what matters, we didn't get the refund and are out $1500. I would stick with finding the items on Amazon, if you can, because Amazon has stood behind their return process, and I have never had an issue with them "losing" a return.
l. coney: Over priced for the styles showcased.
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Women's clothing store
5. vineyard vines - Jackson County
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· 47 reviews
4700 Broadway Blvd, Kansas City, MO 64112
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Jeffrey Parrish: This is an upscale casual clothing store. It is rather new or looks it at least. The store is well laid out with solid nautical theming and a good variety of nice casual clothing. The staff was friendly, helpful, professional and personal.To be sure, everything here has a significantly higher cost than you will find at an ordinary clothing store, but they don't offer ordinary clothing.Sometimes it is worthwhile to pay for quality.
Legina Smith: Very friendly
Vanessa Wojtalewicz: Amazing service!
Amy Helms: The clothing is great but they have a terrible women's selection atvthe store. Better to shop online.
Jessica Hazlett: Kelly was very friendly and helpful. I wasn’t familiar with the sizing on some of the shorts and she found me several that fit perfectly and look great. Pricier than I thought it would be, but well worth the money!
Donald J. Gosman, SRA: As always had a great time and bought clothes
Kip Stephenson: Great staff, very friendly.We had to return a shirt and the staff helped us find the correct size.
Betsy Myers: Great service!
Chris Case: If you're looking to buy a t-shirt for $35, this is your place. Somewhat small. Not a lot to choose from.
Cody Minor: Fantastic customer service but as expected HIGH price.
TL77 baseball: Awesome service
Shiva Elle: My husband's favorite brand. We love this store! Always can get a beautiful outfit from there. Great quality and nice staff.
CJ Rocks: Cashier repeatedly miscounted money, shipping address, and requests. Cute store, I love all my VV clothing but quite expensive. Quickly greeted and pleasant staff.
Douglas Neudeck: Great summer clothes, very fresh-looking inventory and merchandising.
Anthony Haug: This store is fantastic, I've been here a few times and am always shocked when the really nice manager with the glasses remembers me and my husband. They always offer us bottled water and help us find any sizes needed. They are also super polite and knowledgeable about the brand and what's going on. I've only had 1 issue with something that I ordered and it came in and was tight when it shouldn't have been. They quickly resolved it and there was no fuss. I love this store.
Brandon Hopson: This is a great store. The people that work here are always there to help you if you need it. The quality of the clothing is definitely worth the price. The only problem I have is that it is kinda small and they might not always have the clothes you want, but they are always able to order it online and have it to your house with 2-day shipping for free. Other than that this place is great.
Ann English: Great clothes! Wonderful customer service!
Randy Martin: Great, customer service was perfect down on the plaza kcmo
Victor Lamento: Cool,trendy,yuppy and pricey clothing line. Seems like this brand has really taken off amongst the middle and high schoolers as well as adults over the last several years. Fun, helpful staff with a great eye for fashion. Love the Plaza location!
Jacob Drum: The reason is. I love vineyard vines clothes and I collect them to wear to school!!! Feels like i love it so much
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Women's clothing store
6. Macy's - Lenexa
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· 1468 reviews
11201 W 95th St, Overland Park, KS 66214, United States
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Rachel Babb: Very friendly associates. The store was well stocked and had what I needed.
Michelle Rose: I have loved Macy's for many years. They always have good sales and great deals on their clearance racks. I love the quality of the plus sized clothing, especially. Highly recommend!
BiggE Q: Big Store not that great of selections no big sale items. Everything is going to online sales witch i HATE.
Bageesh M Bose: Big store, i like their backstage where we can find items with less price
Delia Cruz: All it is excellent.
Mississippi Atlanta: More people than I thought shopping in store
Carol Miller: Found exactly what I needed!
Aquilina Marcum: I am not crazy about this location because the merchandise availability is not the same as the one in independence, MO before they closed that one.
Alfredo Justiniani: Muuuucho muy caro
freddie harper II: Found a parking spot fast
ALISSA HENDERSON: Clean and prices are great
Melissa Whited: Bought my dress here after shopping 3 other places. ⁸
EX7mods: I was pleasantly surprised to find out the mall is not dead at all. I was just passing through but definitely will be going back.
DaD22 AD200: I went there to buy perfume and there is wonderful lady how helped me Shantiel with high kinds she make my day
Jessica Halford-Crapo: I haven't come across a Macy's I didn't like. Now some are better than others. But over all a great store
S Swoope: Macy's has changed a lot. Not impressed.
Donna Kuykendall: Ladies room was disgusting. Merchandise tossed in piles everywhere. No personal service. Like a Walmart.
Shirley Mcentyre: Issue with the beauty counters not having stock the type of Cosmetics that you like or discontinued use
don martin: Needed pants and shoes. Got great deals on both for work. Everyone was pleasant.
Hande Küçük: Friendly staff and a very nice location and store. I loved it.
David Moreland: Very helpful
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7. H&M - Kansas City
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· 239 reviews
1803 Village West Pkwy m-103, Kansas City, KS 66109, United States
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Felicia: It was just ok. We were not greeted upon arrival
Biadina Medrano: Es muy elegante pero a la ves es family friendly y también tiene mucha variedad de ropa
Justin Hall: Awesome layout
State Of Kansass: Always a wide selection of fashionable clothes at pretty great prices! Staff super helpful.
Michael Schilling: Everyone in Kansas City is so nice, but the employees here are extremely rude. My wife, kids and I came here for a mini vacation and went shopping during our down time. When my wife needed another size dress, the dressing room attendant told us that they don’t do that there and we can get it ourselves. We brushed it off as we thought maybe she was just having a bad day. And then when leaving, holding a pile of things we were going to buy, a different employee told us we needed to walk back down to get the dress that didn’t fit, so they wouldn’t have to. They were so rude and sarcastic for absolutely no reason and, last I checked, h&m isn’t paying us to do their job. Needless to say, we dropped the rest of the pile too and walked out. Terrible customer service. Do better, H&M.
Barbara Krecic: Helpful staff
Mike Marshall: Large, clean store with a variety of male and female clothing options. The staff were helpful and polite. Prices were moderate to inexpensive
Nancy Bunville: Loved it...
Lloyd Shum: Nice hoodies and pants for guys.
Ken Orrison: Decent store. Geared more to young people. Prices not to bad.
Darryl Grant: Great clothes great price
Anne JeanetteX: Clean store, friendly staff, nice clothing.
Latrice Thomas: Nice place friendly service
Brayden Bell: To many h&m,s
Finus Smith: Pricing good selections good.
Chad Stoos: My daughter found plenty of things she liked here, my credit card got a workout. Staff was friendly and helpful.
Elias Jones: Klarna isn't working, and made a big retail No-No by putting more expensive price stickers over less-expensive price stickers so we can see the 7-8 dollar increase in prices. You all should know better.
Pia Jackson: Great clothes and super friendly staff and manager!!
Niecio Prata: Ótimo gostei variedades diversas
Sharon Ortiz: 😍😍😍
Kyng Truth: One of my favorite store I shop at frequently
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Women's clothing store
8. Rainbow Shops - Kansas City
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· 60 reviews
4403 E 50th Terrace, Kansas City, MO 64130, United States
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Luna Knowles: I remember working here along long time ago and the staff all hated on me, especially the store owner Jenae. After previously revisting this store, I guess the apparel shop went downhill with their styling and all that ratchetness behind the cash wrap. I am proud that I have left, earned my degree in Fashion Merchandising, and became a manager at Nordstrom.
Ashley SoBougee: The fashion was off for this season.The cashiers were nice. I found a few pieces. Rainbow needs to open it's dressing room. Store was clean and neat.
Tammy Robinett: I got some really cute clothes and didn't spend much money.
Fatimah Collins: Ratchet! Company target’s Minorities for profit only, management is undertrained and unprofessional, worst customer service in town! Somehow they pride themselves for being family owned but the family is middle eastern. Oddly enough only sale cheap urban knockoffs, We have to be selective where we spend our money as a community and spending here isn’t a community investment
Lisa “Short stack” Williams: I purchased a few things
Dominique A.: One of my favorite places to go. Love the beautiful women staff, and the comforability in the store.
Colette Chandler: Lots of Great buys...especially jewelry and sandals. So many colors I couldn't choose! Sandals $10 each if you buy 2. Jewerly buy 1 get 1 1/2 off. Sunglasses 3.99!
Annette Muscato: Horrible store but at least one employee was helpful and friendly.
Coconut: Came here as a trans woman and wasn't treated any differently will come again.
Brandi Rose: Found some great pieces here and great sales!! Everyone was sooo nice and friendly
Joyce Beswick (Ladilou): Cute and affordable
Michaelle Randolph: The workers are very helpful to they're customers and pleasant.
Black Libra: My visit was ok. Lukr they say, one bad apple spoils the bunch. One employee was not helpful at all, rhe other two were great!
Debra Cunningham: Love the prices and the clothes
Patricia-PattyCake Banks: I work here, lol. I am always here. We have a nice selection of Plus size clothing for women. We are working on our Junior selection. Great selection of sandals for summer, ladies. 2 or more for $10 each!!!!
Bonnie McCown: These clearance sales are actually SALES!$5 RACKS $3 RACKS....and not just a couple with a few itemsI'm impressed
Derek Dill: Need to have better customer service representative there ghetto rude and disrespectfulNeed older more experienced young women
Delfenia Hamilton: Need more room the young ladies who work there were real nice
Mollie Burgess: Loved it
Angela Wallace: Not a store for my shopping needs
Anneshia Turner: I don't think you should have kids as managers. I purchased an item and it rang up more then it was advertised for. I took the manager to see where I got the merchandise and there were multiple items on this rack. She did not honor the price they advertised it for, although she admitted it was the stores mishap. Horrible customer service!
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Women's clothing store
9. Rainbow Shops - Kansas City
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· 163 reviews
3120 Prospect Ave, Kansas City, MO 64128, United States
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Stacie Williams: So over crowded with clothes. Barely any room to walk. Over charged on 3 things that had prices on tags.
Jas J: I went here for 1 thing but ended up getting several cause there were so many cute things on clearance!
Julia Spiess: Great prices on clothes AND shoes!!
Brittany Hoxworth: Sweet ladies working here.
K: Reasonably priced. They have all sizes which is nice, from baby to plus. Staff is nice.
Janet Brown: They are always very helpful at Rainbow they have newborn all the way to plus size clothing they even have clothes for boys they have a lot under garments socks shoes accessories there awesome I will be back soon to shop
Michael Ferrin: Got my girlfriend/wife some stuff and I hope that she really likes them too
LaGenia hamilton: The employees are rude
Connie Johnson: Always have like rainbows! clothes material a lil cheap some what ,But the plus sz, styles& prices looks great! So keep it coming and bring one to our capital Topeka..
Tabitha Linzie: Warm and inviting with trendy reasonable prices... I loved it and enjoyed my experience... yes, someone my age can find something for them too...
Jamie Brown: Got what i needed at once
Steven Mason: Great place for my wife to shop. Great product and service
LaToya Mims: Great place to grab something cute to wear
Megg D: Like service kool place find last min items
Stonni Michele: Very poor customer service. There are ppl behind the counters you walk up to the counters they took there eyes and walk away. You don't know who is the worker or the customers.
Maria Garcia: Variety styles of clothes to pick from.
geraldine gates: Great prices on clothes got some nice things for my daughter going back to school and didnt have to break the bank
telicia walton (TEEBABY): My first time at this location, the staff welcome you in, the store was a little tight to move around in.
Jamie Robinson: Nice price
Melody Mccully: Love love love!!! great prices, ladies are awesome and lots to choose from
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Women's clothing store
10. Macy's - Leawood
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· 851 reviews
5100 W 119th St, Leawood, KS 66209, United States
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Chris Godfrey: Even though I didn't buy anything, the sales staff was friendly and informative. Felt like an old school Macy's experience.
Kenneth Moeller (The Dane): Great service as usual.
Asia E.: I was assisted promptly upon entering the store. The lady was from a different department than I needed but she did her best to assist me with my concerns.I'd planned on making a return but was told I wouldn't be able to unless I'd purchased this company's products through Macy's and not directly from the company. I was disappointed because I'd spent time, gas and effort to come into the store. I also, wasn't able to exchange and get the free gift that was being offered at the time.While disappointing it wasn't this lady's fault she was simply stating the store policy, which I can respect. They've changed the store around quite a bit since the last time I was there so it's a bit challenging to find things now until you get used to the new layout but sometimes there's pain in progress.Overall the staff was professional, worked to assist and clearly stated and provided required information. Atmosphere is esthetically appealing and there are good deals to be discovered.
Cindy Kelley: Disappointed in the store's appearance, lack of quality in apparel, checkout was across the store...just no customer service.
Anthony Gee: Place was a mess. All the men's section pants were just mixed all toger. Took quite a bit of time just to find my size. Like worse than any Ross. The cashier was very pleasant though.
Mary Grace Boreen: Macy's located at 119th in Town Center, Overland Park, remains an upscale store to shop for clothing, jewelry, purses, shoes and undergarments. Clearance sales in most every department. Friendly staff. Few sales associates throughout the entire store. Clean and open aisles, not crowded. Disabled Access was not operational on my visit, today, 3-3-2023 on the North side of the Store. Ample parking with limited parking for Disabled patrons. 6-3-2023. Mgb.
Blaise Fearis: Great selection
Teresa Hill: Unfortunately today I was racially profiled at the Macys Town Center location. I was in the store for about an hour or so. While in there I noticed several different workers watching me. Never offered any assistance just watching. So once I purchased my items and walked out to my car a white police officer, drove pass me and just stared at me? I proceeded to drive away and that same officer followed me for about 5 min. Only to finally go around me after running my car tags I’m sure. So it’s safe to say Macys called them on me, because I was shopping while black is my theory? The parking lot was full of white women, and I obviously got singled out this was no coincidence. Beware people of color!!!This doesn’t deserve this one star trust me..
Carolyn Austin: Found the shoes I wanted and a sales clerk found them in my size. She was immediately available. Macy's has always been one of my favorite places to shop.
sarah sin: Easy to park.Quiet.Lots of sales downstairs.
Frank Campbell: Good location.Small selection of goods, and badly presented, especially in male section.No visitor discount as in other Macys locations.Not particularly friendly.
lorrie sparks: Sad to see macys becoming a dinosaur, cashier was excellent. Selection of items were minimal. Miss old days when box store/anchor store was grand pumba of shopping.
Mindy McLaughlin: Macy's is not what it used to be. Not one person available to help, Clothes are a mess, Maybe it's just the times we're in but it's sad.
Nancy Draffen Brown: A great selection of summer shoes for women. Get there as soon as you can before your size is gone!
lilian ryan: I love perfumes and bags at Macy’s
Sherry Jackson: Shopping for brand new baby. I love shopping for new babies I always go to Macy's and I always go to the clearance they always have good choices at a VERY reasonable price.
Lansa Johnson: It was a great sale
Candace Ross: The rack. That’s all I’m going to say and the shoes I particularly love this Macys
Steve Myers: Not the greatest selection of Levi's
Sandy Reed: Had some really good sales going on
Betty Noah: Very nice sale lady's
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11. The North Face Country Club Plaza - Jackson County
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· 95 reviews
312 W 47th St, Kansas City, MO 64112, United States
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12. Eddie Bauer Outlet - Kansas City
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· 115 reviews
1813 Village West Pkwy, Kansas City, KS 66111, United States
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13. Forever 21 - Jackson County
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· 300 reviews
111 Nichols Rd, Kansas City, MO 64112, United States
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14. Old Navy - Jackson County
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· 99 reviews
424 W 47th St, Kansas City, MO 64112, United States
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Department store
15. Kohl's - Kansas City
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· 1004 reviews
10730 Parallel Pkwy, Kansas City, KS 66109, United States
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16. Target - Kansas City
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· 437 reviews
8509 State Line Rd, Kansas City, MO 64114, United States
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17. H&M - Lenexa
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· 469 reviews
11149 W 95th St, Overland Park, KS 66214, United States
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18. Macy's - Lee's Summit
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· 813 reviews
900 NW Blue Pkwy, Lee's Summit, MO 64086, United States
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19. J.Crew - Jackson County
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· 44 reviews
519 Nichols Rd, Kansas City, MO 64112, United States
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20. Old Navy - Kansas City
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· 198 reviews
8600 Ward Pkwy Ste #1010, Kansas City, MO 64114, United States
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