Best Stores To Buy Women's Shoulder Bag Kansas City Near Me

COACH Dillard's Macy's Tory Burch Outlet Anthropologie Madewell Burberry francesca's COACH Outlet COACH Urban Outfitters Buckle H&M Nordstrom Macy's Dillard's Kate Spade Outlet EILEEN FISHER Free People Macy's

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1. COACH - Jackson County

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· 74 reviews

336 W 47th St, Kansas City, MO 64112

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COACH: what do users think?
Marissa Scrivo: My daughter made her first big purse purchase on 6/10. The entire staff was helpful, patient, and kind. She and I left feeling special💛💚💙❤️PS, Loving the 🍒 🍒
Robert O'Connor: Excellent service
Kimberly Henderson: I have visited this store twice, both times I felt welcome, appreciated, and valued. I purchased two items for my business. When I described what I was seeking they listened. I was informed about styles, sales, and the benefits of purchasing a coach item. This location features a nice variety of handbags, wallets, shoes, belts, and adornments!
Zoe Branco: The staff at this location is INCREDIBLE. If you're ever shopping in the Plaza, ask for Taylor. He's an absolute gem and will take great care of you! I had several bags when I entered the store - he took them off my hands immediately so I could shop around comfortably. He was very attentive and considered my personal style when providing recommendations.They have an engraver tool on-site to engrave wallets, tags, etc, which is a nice touch for gift purchases. The store is well-maintained and has a great selection of quality items.I'll definitely be back!
Amy Helms: Not a very big selection. Better to shop online.
le wilson: Great customer service
Jeff Engle: Helpful staff.
MeeMee Heart: Very friendly ppl. They will help you spend your money!
james schaefer: Excellent customer service.
Michell Hart: Great service. Will go above and beyond for you. Manager suggested options. The girl was new. Lol. Hey I enjoyed it. Will rtn!
Bae Logsdon: Came in on 11/07/2021. Friendly staff. They complimented the Coach purses my mother and I were carrying. The new bags though, they look poorly designed and not very appealing. They were trying to sell gloves and ear mitts at $150 each. Nothing on them said they were Coach. They only had one small "C" on them. That doesn't say Coach, that says easy knock off. Their perfume needs a new fragrance. The current fragrance is the same one they had last year at this time.
Solynn Rivera: Extraordinary
Sue D: Very nice employees.
Nycha S.: I’m quite impressed how I was welcome here although I didn’t really dress up (I live two blocks from there). JOSH was very friendly & helpful. I would definitely be back♥️
Daniel Koscinski: Awesome people very friendly
Landon Welch: Prices fit for a Queen
B.J Williams: My church family and I went in this past Saturday, upon entering NO ONE greeted us. We walked around the store and still no one spoke. After being in the store for about 6 mins one of us was finally acknowledged. There was about 4-5 people working in the store one only ONE employee was with a customer. The others were literally standing there. Horrible customer service.
Dracy Jenkins: Very helpful and friendly staff
Yolanda Webster: The salesperson Josh was Awesome!!! He was very patient with me as I wonder through the store trying to figure out which purse I wanted to purchase. If you ever visit this store ask for Josh!!!
cyndy boyuka: Love,love LOVE this store! These people are AWESOME! Made the mistake of buying online and when I called the store about the issues, they QUICKLY and PROFESSIONALLY solved my issues! Needless to say, I'm a store shopper at the Plaza from now on!!!! Thanks Paige!!
Jenniva Leon: Outstanding customer service!

2. Dillard's - Kansas City

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· 645 reviews

7350 NW 87th Terrace, Kansas City, MO 64153, United States

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Dillard's: what do users think?
Michael Donhauser (Mike van Dee): Großes EinkaufszentrumViel Auswahl
Alicia Jefferson: Mary in the Customer Service is a life saver!!!!
aida sharabati: Worst customer service
Regina Huffman: So nice, friendly and caring staff in the womens department
yvette hatfield: Love Dillard’s excellent service and friendly salespeople.
Raymond Randall: It's kind of like Macy's, but more luxury items. My cousin introduced me to this store. I love it.
Ryan Minnick: Memory is the most caring and professional representative at this Dillards. All the staff is exceptional however. I was helped a month or so ago by Memory and I meant to share my experience then. I was again reminded of how awesome Memory was as I witnessed her go over and beyond for another customer as I was waiting in line. I’ve always had great customer service at this Dillards in Zona Rosa. I just wanted to give her a shout out so she knows her efforts are appreciated. Oh and give that Lady a raise.
Vicki Smith: Great store. I love the brands they carry like Calvin Klein.
Evelyn Case: I wasn't @ Dillards I was next door @ TAO foot reflexology. 10× better than Dillards
Ahmed Ibrahim: I purchased 5 colognes and the lady there was treating me like I was about to steal em and I asked for samples and she said she couldn’t give me any so I asked do any of the colognes I purchased come with any gift she said no no no do u want em…jus rude and she asked me if I’m using a credit card I have to show ID I didn’t have no problem with it but she was jus racially profiling thts jus last time I come to this store….never experienced so much disrespect before STAY AWAY IF YOU ARE FOREIGN OR AFRICAN AMERICAN
Steve Ellington: Wife loved it
suzana hotaj: I shopped parfumerie for me and husband 2 days before ChristmasThe ladies in men’s department were very nice and very helpful specially with my husband, he has had time decided which cologne to pick.Then upstairs in ladies department it was more easy for me I knew what I wanted, I bought CocoWe had good time
Brandon Rice: Heather in the men’s department is exceptionally amazing. She first helped me a year ago with finding a great suit for an event, where she was enthusiastic, intelligent with her recommendations, and was so genuine that I left in a better mood.As I finished holiday shopping one year later (now), she helped me check out my items. She immediately remembered me and the conversations we had a year prior. She shows true kindness and compassion, and is a great employee that I am happy to return to.
Karen Landis: Just amazing! Great selection and superb customer service. Christie in the men's department was amazing. Super friendly, knowledgeable and helpful. Thank you
Teal Hoover (Remmy): I went to this location with a friend to return a bra she had bought but did not fit, they told her that she could not return it even though she had the tags and the receipt in the bad with the item and she had only tried it on once in there store. The entire time we were there the lady that was helping us was giving me some not so nice looks. We had called another location to see if we could return it there and they said that it would be no problem to return it the way it is.
Selene Allison: Went to go return a bra because i didn't like how it felt. And they told me they couldn't return it due to sanitary reasons and the tags weren't on it. But the tags recipient and bra were all in the bag. And they let me try it on in the dressing room. Along with other ones. Which the reason I wanted to return it is because of the fact that I grabbed the wrong one that day.
Amanda Gazaway: I kept telling my dad, hey can you get me and Mom some perfume like you got us last year for Christmas? He said he didn't know what I was talking about, because Mom was the one who picked them out and wrapped them from him... Lol so we decided to go shop for Christmas gifts for ourselves, from him.. I found mines ! Fun day. I love how this perfume looks, so cute and little different ones. But can't use them till I unwrap it on Christmas ❄️
Megan Zimbelman: Great shoe selection. Wonderful staff from north face to dresses. Great shopping experience.
Luna Nguyen: I adored working in cosmetics here. 💄 I miss it. Great store, the best people here. Management is amazing.
Carmen Kerr: Here visiting from Bakersfield, Ca. I saw my mother today at a skilled nursing facility in North Kansas City. I decided to stop at Dillard's in Zona Rosa. Looking for some shoes, I noticed three sales clerks in the shoe depart while in the store. I thought 1 out of 3 would have asked me if I needed assistance. So I waited for 20 mins, still no service. Finally, I asked for a store manager Jeff Russell. The only thing he did was apologize. Can you imagine how this makes me feel? Dillards at ZR!!!! like I wasn't good enough to ask if I needed service. Being a VIP credit card holder!!!. I will being emailing corporate about this matter. Dillard's in Zona Rosa you missed a $425.00 sale!!! Thank you Overland Park Dillards for you hospitality!!!!!! Your service was on point!!!!!

3. Macy's - Kansas City

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· 1120 reviews

400 NW Barry Rd Ste 150, Kansas City, MO 64155, United States

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Macy's: what do users think?
Adriana Miranda: I have been a loyal customer for 10 years and I am very disappointed on the service I received today.I had a return, it had been a couple weeks over the 30 day new policy and the associate told me that because of the time the items were not returnable, I asked to speak to a manager, when she showed up, (Chika is her name), she did not introduced herself and simply said "The items are not returnable because is been more than 30 days", she turned around and offer help to somebody else and left me there, didn't look at me or wait for a response, like I was invisible, I had to go around where she was to ask for the store manager's name, she said the name is "bolgena" I asked her to please write down for me, she said "We are not allowed to do that", I grabbed a piece of paper and asked her to spell the name for me, she said "The name is bolgena". and turned around to help the other customer, I was about to loose it so I left and went to another counter to get the store manager's name. Julie at the jewelry counter was amazing, she could tell I was upset and offer to help, she stated they can do a one time exception on the new policy and she did the return for me. Thank you Julie!I want to say, the main reason why I am so upset is not because I could not return the items, it is because how I was treated by CHIKA. She should not be in a manager position if she is unable to show respect for customers, needles to say, to provide customer service.
Jessica Collins: Been going to this Macy's since it opened in 1979 and so happy it is still open! I miss the old indoor Mall days but when I visit this Macy's it brings back great memories! Parking is way sufficient, and the clerks I interacted with were very helpful and friendly! I will continue to hang out at this Macy's, it is convenient and usually has what I am looking for!
Derrick Butler: Macy's isn't like how it used to be. Selection of clothes is way down.
Sandy Kindall: What's going on with Macy's? Their selection of clothes is sparse, and the quality is not what it used to be.
Anna Alonzo: Great customer service in the beauty counter. I was able to find a hard to find beauty product with the help of an associate. Very clean and well organized store. I was very impressed with the variety of clothing options for the whole family.
Roger Schieber: Friendly & professional staff have helped me size the watches I buy from their online store. Visited two years ago and again in April 2023. Both times, the store was very clean and organized.Unfortunately, they are not properly staffed at times. Made a special trip on 4/30 to get a Fossil watch band resized and nobody could help me. And yes, I bought it from Macy's.
Charlie Smith: Fun but a bit empty without the mall
David Moreland: Good to shop
Mike Oneth: Good visit. Customer service helpful on picking up my package.
Mike Holbrook: Purchased nice men's swimsuit. Fair price.
Gentle John: Good service from friendly people. Lots of sales. I will be back!
George Tombaugh: going out of business
Terrie Franklin: It was okay. I didn't find anything. Had to have them order my dress. This store doesn't carry petites, which was a real disappointment.
Lori Simonis: Very nice store but very quiet there. No One was shopping and the parking lot was nearly empty. What a shame because the sales staff was excellent, the clothes were all beautiful in the racks, so was the shoe and the cosmetic department. I really hope this store doesn't end up in the chopping block!
Gabrielle Hofmeister: Went with my sisters to go help them pick out a dress for their dance on Friday. Best customer service I have received in a store for years! Thank you to the three who helped us out!
Leah Lambart: The store is still pretty nice if a little outdated. We stopped on a Saturday evening and it was almost empty. They had all kinds of internet returns that were marked down. They also had lots of sale items marked down quite a bit. They have very nice products and it was well laid out. They still have furniture and mattress upstairs as well. Nice to try the purple mattress in person.
Shannon Meyer: This store used to be awesome, now it's just another dying department store. The floor inventory is less than half of what it used to be. Still very clean, but the bare shelves and displays, low selection in anything but the junior department (WHY?). The older shoppers like myself, that have been diehard Macy's patrons for 40+ years have little selection to choose from.
Debra Hovey: It was okay, disappointed in petites!
Roxana de zaldaña hernandez: Good
Carlos l Barrios: Good place
Kathryn Hines: Everything I purchased was exactly what I wanted. It was top quality and I am confident that the product will last forever.

4. Tory Burch Outlet - Kansas City

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· 23 reviews

1803 Village West Pkwy Suite M-105, Kansas City, KS 66111, United States

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Tory Burch Outlet: what do users think?
Jessica Cruz: Terrible communication and customer service. Placed an order through their text shop system. After clearly specifying my shipping address they still messed it up. I text back to let them know to fix it before shipment. They say they will. Few days pass and no word or new tracking number. Turns out my item had been sitting there for several days without shipment. I text back to follow up and get no response. Next day text back for follow up and finally get a response. They ask me for my info again and finally fix the issue. No apology, no accountability. I get stores are busy. But for the store to mess up my order and then not even offer a simple apology or timely responses to rectify the matter is beyond me. I enjoy shopping TB with text to shop option but I will never give this location my business again. Tory Burch generally has great customer service. Can’t say that about this location.
Nicole Shoemaker: I thoroughly love all things Tory Burch and had it in my mind that I was going to spend a little bit more than usual on a trip to this particular location. However, like other reviewers have said, I was not greeted. When I walked in no one asked how I was doing, no one checked in on me, and lingered in the shoe section thinking someone would come assist me so I could ask about availability in my size. But the reason I decided to write this review is when I made it to the counter, l felt the one interaction I had with staff was not up to par. The sales associate was a younger lady, dark hair and glasses. I didn't catch her name, because she never told me, was incredibly cold and unfriendly. She didn't even make eye contact with me. I asked where I could find a particular set of rhinestone earrings that were on the counter and she simply pointed said "they're over there." She didn't stop ringing up my other items, so I decided she clearly didn't want to sell me the earrings. I honestly don't think I'll be back to this location. While I love the brand and I always enjoy getting items at a slight discount, it's certainly not worth feeling unappreciated and not welcomed.
Sherry Williams: The staff is very pleasant and willing to assist with whatever you need. If they do not have it in stock they will look at another store for delivery. My granddaughter, Olivia, enjoys her visits to the location as well.
Vivian C: Great customer service at store and also good product knowledge. I was checking on the color of the jewel does and the customer service rep showed me everything that they have and explained me with different prices I can get. I enjoyed my shopping at the store overall.
Kooking with Karen Hauck: We walked into this store and was never acknowledged.The sales lady was on her computer and never said a word to us.Could it be that we are a mixed couple?I just left the stores few minutes ago.
Gayla Huber: Really excited to have a Tory Burch nearby!
Jaime Lincoln: We were not acknowledged when entering the store and weren't offered assistance as we browsed.
Anna: I was really pleased with their customer service today. It was the only store I felt comfortable to take my time and view all the products. We were asked if we needed help finding anything once, and the employee was very gracious and polite when we said we were fine and looking around to decide for ourselves. Some stores won’t leave you alone to give you time to think! Today I was able to pick out my Christmas present, a purse I had my eye on for a while, and felt no pressure while shopping. Really pleased at the vibe in this store.
Ahmed Al-Dakroury: Friendly environment and they have good taste
Marilyn Nelson: Love love the customer service which should be top on the list wherever you go.Tory Burch was awesome..I enjoy every myself every time I visit.
Amy Bieber: Dear H R of Tory Burch if I’ve choice I might give 0 star of yours service staff on Thursday 9/30/2021I was big fan and have many corrections of Tory and visit many stores of yoursBut the staff who taking care today was so rudeI was visit Tory store at Legend outlet on 9/30/2021Time about 14:00 to purchase hand bag and shoes for my friend and my family for souvenirs but the staff name is about Ameda was did bad attitude and very unfriendly not allow me to purchase over four item .She might think I don’t have enough money to purchase on that . But I am still confusing some of shoppers at the same time who bought almost 10 bag but they good . Honestly every staff was so nice such Jessica …..that good except name of about Amenda she think she is manager doesn’t care about customer need and thinking just say on her way ( very bad service and bad attitude ever seen ) I don’t know how can she pass to Tory staff lol
SAR A: This was my second attempt to shop here & sadly both times the store is closed before its time stated being displayed on the window at the business(Sunday-Saturday 11am-6pm). Yesterday(was Monday) we were there 4:50pm but the store was closed. Rechecked to maybe they had a lunch/bathroom break 45mins later still closed. Losing business at this point sadly.
Fester Nathanial: Better call beforehand. Must be short staffed past 11am for a 10am Saturday and no one here. 😳🙄
Mohammed ja: Nice staff
Charles Hill: Beautiful merchandise
claudia fuentes: Love everything about Tory. Little bit expensive but beautiful
D RB: Thank you Kaitlynn & Dayla for helping me place an order over the phone from FL you guys made the process seamless. From back and forth texts to face time you ladies took care of my every need. I rather deal with you guys then literally drive 2 hours to my closest outlet just because of the amazing service.
M F (Cato): My wife's favorite....
Kennedi Wright: I was beyond thrilled to see that the Legends had a Tory Burch outlet store!! One gentleman was super friendly, helping me look at all of the bags, and let me take my time to shop around. Most of the staff members were polite BUT there were a select few who were keeping a close eye on me for some reason. I overheard one lady even mention to the gentleman helping me basically saying to keep an eye on me and he said that I was perfectly fine. I even have a photo of me taking a picture of the bag in the mirror (to send to my sister for opinion) and you can see a worker in the background directly watching me in the back. If it wasn't for the gentleman who helped me I'm not sure I would of bought a bag the way some of the other workers treated me.
John-Paul Gillett: Fantastic atmosphere.Great staff.Amazing promotions.I was in there shopping with my 2 year old, and they made her feel so special and so welcome.Found a heck of a deal.Will be visiting again.I am glad it’s not near the Bermuda Triangle, that is Kate Spade, Coach, and Michael Kors.It is in its own world, and we love that. 😁
David Beck: That’s was nice brand and so many beautiful bag and wallet here , but some of staff so rude ,not friendly doesn’t care customer( African Americans staff today that was very nice) ,, I was bought almost 6bags and 1 wallet to my family and friend for gifts on date 11/30 , on time 18:00I was just ask paper bag of each to do gifts for my friends , but she didn’t do good as my expectation .

5. Anthropologie - Jackson County

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· 69 reviews

531 Nichols Rd, Kansas City, MO 64112

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Anthropologie: what do users think?
Dan Neill: Enjoy going to this Anthropologie compared to the others around the KC area. Clothing choices they have are better fit for the younger adult crowd and the staff are excited about all their clothing. Always seem to find a nice gift while I'm there.
Jill Cundiff: My favorite place to shop. Always has unique items.
mckayla stanley: You're store hides plus and petite sizes in the basement. How "inclusive" of you. The staff at this location is friendly but this company blows. I feel awful for your employees who don't fit the image your trying to portray. But don't worry if your fat/short you can always shop online! Just don't come in the store because they don't want to see you. #dobetter
Mindy Upshaw: Professional stylist associates throughout the store. Love this location from a senior citizen.
Julie Davidson: Such a eclectic store... so fun 🎉 to do the plaza lights and shop for the holidays here~ fantastic 👏 😀
Alexandra Morton: Staff was extremely kind! Brought my dog in and everyone loved her.
Nicole Shoemaker: This store is my favorite. The sales associates are so friendly, everything is organized, they always have seasonal candles burning. Never once have I left without buying something because I adore not just the brand, but this location!
Allison Briceland: The women who work here are awesome! I was feeling low about myself and my body... they went above and beyond to help me find clothes that made me feel comfortable, but still look good! I found a mustard colored shirt i really loved and she offered to steam it so i could wear it out tonight! Above and beyond! Thank you ladies for being awesome!
Aubrey Sydow: The Anthro team on the plaza is so sweet! They’re always willing to help with all of your shopping needs. The store is merchandised flawlessly, making it easy to find lots of goodies. The selection is impressive, whether it’s clothing or home goods. Love stopping by here!
susan lee: I haven't visited for some time, and was so disappointed. All of the smaller , interesting items are no longer in the store. Mostly clothing racks scattered to fill up the spaces where books, children's items, kitchen treasures once were. None of my favorite scent...😥
Jasmine: I always love the beautiful clothing and housewares, as well as the lovely smelling perfumes!
Minjia Tang: Another one of my wife's favorite
Sami Pathan: Very friendly staff. I'm a man so I didn't consider their selection much, but the staff offered me a seat so I could scroll my phone in comfort.
Lionel Thomas: Great prices
Ange Zeiler: It's a wonderful place to be. Oh yah that's right I WORK THERE!!! So place stop asking me how my experience was everyday.
K. S. (WannaBGourmande): I really like this place. I suppose I would describe it as a lifestyle store, as it sells a combination of Home Goods and clothing. It does not sell shoes or too much in the way of accessories, but there is quite a bit of neat stuff for the kitchen and for the living room. Things are priced stiff but reasonable.
Carrie Parker: Love their sale rack 😍
Annette Greene: Okay
Tony Nyagah: Trendy place, but it was hard getting help from the associates
Anna Nedeau: I adore Anthropology. That have great clearance. Everyone is very helpful. I had discovered i had stepped in dog poo somewhere in the Plaza. I asked for a tissue because I didn't want to track it all over the store. And the girl in the dressing rooms insisted on taking my shoe to wash it off. I told her she didn't have to but she was an absolute doll about it. Now THAT'S customer service.
James Smith: Meh

6. Madewell - Jackson County

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· 26 reviews

309 Nichols Rd, Kansas City, MO 64112, United States

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Madewell: what do users think?
Lady G.: I was most definitely racially profiled. I knew what I wanted, so when asked if I needed help - I let them know I was good. Nonetheless- I was watched the whole time. I felt unwanted. I made my purchase anyway, cause I really want it, but due to the harassment I am returning it.
Meg Schantz: Riley at the Plaza Madewell was so sweet. She helped me find the perfect fit (after many tries!) and made me feel so confident.
Starr Zizza: Great clothes.
Rachel Baker: Clean and organized space. However, the staff for several years has consistently been unkind and I typically feel unwelcome and like an inconvenience. To the point where I somewhat dread going in.
Nycha S.: Everyone here is so friendly & wonderful! They’re so happy to assist you. I feel like they are friends, helping you pick your perfect outfits!
Rebecca Burney: Only go in if you look like the perfect Madewell model. If you look like you might not spend a lot of money you're likely to receive subpar service. Madewell more like oh well.
Lionel Thomas: Kool place
David Rosazza: Nice place
Donna Jenkins: Never been there.
Ajanta Raman: The store associates are fantastic (especially Madison). They are helpful and kind. If you become a Madewell insider, you receive free tailoring for the jeans. These are my favorite pair of jeans. The clothing is pricey but is worth the money.
Lauren: this little shop is too cute! lots of cute clothing and accessories
noah sanderson: The manager with the mustache was quite rude and all associates were sub-par to the j-crew brand.
Joyce Morrison: Great retail location. Lovely clothing and shoes
andrea b: This location has weird, shortened hours and the customer service is very subpar.
Julia Whitley: LOVE THIS STORE. The sale section is always great, the workers are so nice and helpful and the clothes are high quality. I have had my madewell jeans for 6 months and they still look brand new and retain their shape. Plus, if you are a student you get 15% off your order.

7. Burberry - Jackson County

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· 5 reviews

450 Nichols Rd, Kansas City, MO 64112

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Burberry: what do users think?
Cici: The store is no longer there. The phone number is disconnected. 😔 I walked by because I saw that the Google listing was still up. It turns out they just haven't removed it yet.
ET: I enjoy visiting this store, even though it’s out of my price range. They are always really friendly, treating everyone the same. They seem to love showing you around and sharing with you the history of the company. I learned about their trench coat and how they it’s design was made for US soldiers in WW1 to keep them warm and dry. Very fascinating. They have beautiful bags and clothing.
x Moyle: Quick to welcome and greet us. Personal assistant to help with sizing and options. Very easy to work with. Our purchased items we packaged and shipped to our home address since we were out of town visitors. Very easy to work with and this location is highly recommended based on our experience.
Eve R: Today was my first time going to this burberry and the customer service was beyond exceptional! I was greeted warmly and enjoyed talking to the staff. I have 2 kids under 5 and shopping isn't easy by any means but they were very understanding and the kids enjoyed our experience as well! They helped me with an issue that I had on a previous purchase and I am 100% satisfied with the outcome. I will be using this Burberry branch from now on.

8. francesca's - Jackson County

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· 29 reviews

4724 Broadway Blvd, Kansas City, MO 64112, United States

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francesca's: what do users think?
Dubraska Arias M: Si eres pequeña de altura y talla, este es un excelente lugar para conseguir ropa adecuada
Denise Kidd: Such a friendly and helpful staff that made my friend and I feel like royalty. A fun shopping experience, thank you Bree for all your help, love my new hat and sweater!!
Cheryl Pratt: Great gifts
Alicia Atkins: Love the service and the merchandise
Belinda Kendall: Cute.Trendy. Affordable!
Whitney Jones: Cute little boutique with great clothes and accessories!
Hilary Linihan: Friendly staff. There products are good quality.
Jeffrey Ohmart: They have mostly things for the ladies. Although I did get a good deal on some unisex sunglasses.
Amy Brown: Very sweet staff. They’ve always been willing to help me choose outfits and have been very easy to work with when I need to make a return. Happy to shop here just to be treated so kindly!
Haven Minner: Helpful employees
Marie Gail Stratford: The girls that work here are super friendly and customer-focused. It's nice to shop in a place surrounded by smiles. Fun boutique to find cute stuff for the holidays (even dry shampoo)!
C G: Trendy clothes. Friendly staff
Elizabeth Pearson: How stinkin' adorable is this place? If you need a gift - and fast - you can walk in here and walk out of something for anyone!
Charli Steed: They go above & beyond for their customers! There was a dress I wanted in a particular size and they literally called at least 5 stores to find it for me. While they couldn't find it while I was in the store that day, they ended up finding it the next day, and then called me to tell me they had it on hold at that other location.

9. COACH Outlet - Kansas City

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· 403 reviews

1855 Village West Pkwy G-101, Kansas City, KS 66111, United States

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COACH Outlet: what do users think?
Pamela Patterson: Staff was helpful
Kiara Parker: Staff looked me up & down & continued their personal conversation without acknowledging me, even after I started walking around the store. Guess I wasn’t dressed expensive enough while I was already holding a Coach purse. They lost out on a $300+ purchase since we were shopping for my birthday, but I can get it cheaper on the website so win-win.
Joe Ropar: Great Purses
Christopher Watts: My wife loves you...My wallet doesn't agree...
carlos bustamante: Excelente service by Frankie
Yvonne Moss: Very nice store
Alexandra Sam: Extortionate for Cheap material. Save your hard work money.
Verenise Salcedo: I was a customer today, excited to get out the house on my day off & do some shopping. I went in to the store with my 1 year old in the stroller & with my husband. I was walking around looking at everything so I can decide what to buy. I was standing by the womens wallet section & there was a security guard close by. & an employee, which I am sure was the manager there says to the security guard to keep an eye on me. & points to me. She then gets close to me, & I really thought she was just being a nice person, she says in a very friendly, but suspicious way “oh who do we got there” referring to my baby in the stroller. I uncovered him bc the car seat was halfway covered with the blanket & I smile at her. I continued to look around, & finally went to pay for my wallet. I hadn’t really caught on to what she had said or did until I mentioned it to my husband after leaving the store. & he said that he seen when she pointed at me & said that to the security guard. It really upset me because, I was doing the same thing that every other person there was doing. Looking around, being a customer but she only pointed me out. & what upset me the most is that I really thought she just wanted to see my son but used that as an excuse to see if I was stealing & putting things in the car seat. I have NEVER been in that type of situation. & I felt so embarrassed & angry when I realized what she actually did.
Chris Haake: The ladies at this location were helpful and knew exactly what I was looking for. Saved the day!
Stephana Simmons: Friendly atmosphere!
Michael Dade: First excursions ever, and was very happy. Will go back for more
ACS: How do you keep sending me the wrong hat,If you don't have the right hat just cancel the order,this is sad that it happened twice
Frankie Davis: Very helpful staff with my sister who never had a COACH purse!!! She loves it. Thanks
bryan robertson (AlwaysMassive89!): Great discounted prices and good selection of apparel.
Arlin Eicher: Wife like their purses and they are at affordable prices.
Michael Liimatta: Swanky stuff at affordable prices
Colette Chandler: The new fall colors Are Amazing!!
True Bookworm: I had to update my review due to the past experience that I had with Rosy this week at this location. My previous review was based on numerous negative experiences. However, this experience was a breath of fresh air. I believe strongly in receiving good customer service (especially when it comes to spending hundreds of dollars). Rosy at this Coach Outlet location was amazing. My husband treated me to a couple of purses. Rosy was patient, kind and professional. She walked around chatting with us and helped pick out certain colors that would match certain shoes. Thank you Rosy for providing such a positive customer service experience. You are greatly appreciated.
Josephine Del Real: A variety of handbags at good prices
Chrisan Theobald: Friendly staff!
francesca f: Borse molto belle

10. COACH - Lenexa

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· 53 reviews

11471 W 95th St #61, Overland Park, KS 66214, United States

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COACH: what do users think?
Kaycee Vierra: okay so literally my earring broke the day after i bought them and i called and they said they can just order me a new pair?? free of charge! sweetest ever and i genuienly appreciate it so muchh! great customer service
Sherry Jackson: I am a coach fanatic. Iove purses and shoes. I was able to get a sales woman that was very knowledgeable and she taught me things that I didn't even know. I was glad to have gotten her. I did not buy a purse this day but I do plan on going back and purchasing one. Store was nice and clean and the both salesperson's were very eager to help.
Chris Abt: Staff was friendly and super helpful
Jeremy Buenneke: This store is wonderful they were so helpful the girl in there helped us with everything she helped us pick out the greatest little handbag my wife has ever had I don't know if I'll ever find another like it highly recommend this store anyone looking for a purse or a handbag should get in there or a wallet
Fredrico Taylor: The sales people were great. 1 was actually from St. Louis. We sang the blues songs lol. Good times
Brianne Kurfman: Had the best experience in Coach today. It was all thanks to the super friendly and helpful staff. The young man that helped with my son's purchase, his name is Ray, was so nice and helpful in helping with selections. Very attentive and took his time with us. Definitely will visit again!
Ashley H: Cute store. Helpful staff.
Mrs. K Hamilton: Anniversary gift from Hubby 😍🤩🥂Super friendly staff!
SKC Bœn¡t'à: Not much variety
Neringa Derevianka: Awful service. It says online closes at 9pm, we were at the door at 8.01pm and young lady didn't even bother to come to the door and explain why they are closed. We drove 45 minutes one way just to come to this store. Never again.
Carla Williams: Very nice sales young lady that helped me very refreshing she wrapped my purchase very good service I look forward to coming back 😊
Tamara Butler: The website was very convenient. I got to see what was new, what's out mad, and some of my old favorites. What I didn't realize is the availability of sizes of shoes for the summer.
Rhaland Keith: Bag a coach.
Jessica Staggs: Super friendly and hopeful. Great products. Sales associate was willing to see if they can get me the color I was looking for in the style I liked.
Evan Xtr3m3 Balls: sheesh BY edward
Judith Omara Ruiz Alvarez: Hermosas carteras de lujo
April Shields: Awesome staff. The manager Stephanie is amazing ❤️
William Regal: Very professional really nice.
Kelly Pettigrew: They are super rude and don’t know the definition of customer service. I will not go back to this store, there are plenty of other places to buy Coach.
Sean Hand: Very nice people willing to go out of their way to help you.

11. Urban Outfitters - Jackson County

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· 221 reviews

520 Nichols Rd, Kansas City, MO 64112

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12. Buckle - Kansas City

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· 69 reviews

1837 Village West Pkwy Ste B105, Kansas City, KS 66111, United States

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13. H&M - Jackson County

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· 331 reviews

440 W 47th St, Kansas City, MO 64112, United States

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14. Nordstrom - Lenexa

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· 900 reviews

11143 W 95th St, Overland Park, KS 66214, United States

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15. Macy's - Lenexa

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· 1468 reviews

11201 W 95th St, Overland Park, KS 66214, United States

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16. Dillard's - Lenexa

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· 1001 reviews

11601 W 95th St, Overland Park, KS 66214, United States

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17. Kate Spade Outlet - Kansas City

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· 119 reviews

1843 Village West Pkwy Suite K-127, Kansas City, KS 66111, United States

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18. EILEEN FISHER - Jackson County

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· 8 reviews

419 Nichols Rd, Kansas City, MO 64112, United States

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19. Free People - Jackson County

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· 24 reviews

440 Nichols Rd, Kansas City, MO 64112

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20. Macy's - Leawood

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· 851 reviews

5100 W 119th St, Leawood, KS 66209, United States

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