Best Breath Test Kansas City Near Me

Kellee Meyer: Marisha Lud was great and answered all of questions. She was friendly and very professional. Would recommend talking with her and using this facility.

Katherine Mellick: Test Smartly Labs employees were extremely kind and easy to talk to. they helped to clear up any questions I had and were quick and reliable workers.

detron blade: Marisha was great. I thought I would have to wait a long time, but they brought me right in and it was a seamless, premium experience. If you ever have to get any type of drug testing done, I recommend going to Test Smartly.

QueenEbbie: Today I went testing and the entire staff was just so pleasant especially that like young lady that serviced me Ms. Alana. Keep up the great customer services!

fatima ramirez: Customer service at this location was A+. I was having issues locating my paperwork and the representatives from the front desk went above and beyond to help me figure out my paperwork. I'm so grateful for them.

Rae'Veon Thomas: Great & quick experience with drug screening -- Alana & Marisha was very professional & courteous. Thank you both.

Dog_ Out: I had a great experience at the receptionist desk and with the service in the back I was there for maximum 10 minutes the guy I believe his name was Cameron he helped me on both sides he took my paper and got my test done 10/10 would come back to that lab for any further testing he even showed me how I could get my blood work done to check up on my health really nice guy 15/10 service

Deb Haith: The staff was amazing!! The office was so clean. It was an incredible and stress free experience!! Jade and Kaitlin are incredible!!!

Trashon Townsend: They lady Andrea Franco was so lovely and nice!!

Shawn Soil: Andrea was the light of my morning very nicePersonality outstanding energy and very helpful

Donovan Ragland: Andrea took care of me. Was very helpful with information and super professional!

Brandon Cann: Andrea was very great very respectful 💪🏾

The Broker Who Will: The location is off Broadway - parking is limited. Quick service. When I came for a walk in pre-screened drug screen, front desk was not immediately available however after 5 minutes front desk personnel came from back and took care of the people waiting expeditiously! I was in and out! 4/5 stars BC of location ONLY! They also serve those who NEED STD testing and fingerprints

Stephen Palacio: Test Smartly Labs was able to accommodate my walk-in appointment perfectly. Andrea made the made the process quick and simple!

Malik Cushon: Andrea she’s a wonderful worker. & have gorgeous eyes! I wouldn’t mind coming back she’s very professional with the clientele

Five Kings Mechanix MosesGotchu: Andrea was great and treated me with respect ❤️

Sara Brown: Andrea is the best and made this process so easy 10/10!!

Ali Sanders: Andrea is awesome she gets you in and out really quick.

Kingston Carter: Andrea F was a Great MA she was nice and sweet and on her job and amazing made me feel comfortable and her friend Kaitlin

Cha Cha: Andrea had great customer service and was very informative and made my experience pleasurable!!!

Stephanie Monk: I love this place. I don’t have to be on Time as it’s open all day to walk in and they always get me right in. Andrea and Quierra are total day brighteners. They are always smiling and always entertaining. Today I got the added bonus if meeting Lexi (Andrea’s gorgeous daughter) who was very outgoing and also full of smiles. Thank you ladies for always making it a fun!!!

Nicole Starnes: Miss Quierra C.- WOW!! You have excellent customer service! You were efficient, kind and an absolute pleasure to interact with. You created a superb customer experience. Keep up the excellent work!

Steven Davis: Quick and very courteous

Theo Burgess: Andrea was they best and staff was great too....

Hejir Khizirpour: Andrea your awesome smart and nice … great service thank you. The staff is great as well.

Karlos Oropesa: The staff is super friendly, professional, and the office was organized. I would definitely return here for all my testing needs. Andrea was my collector and she was funny and super personable. 5 Stars…!

Bryce Mitchell: Very friendly and fast down to earth at least the technician we dealt with was her name was Andrea's i believe

Kelsey Davis: It was quick and fast . Andrea was excellent she had a great attitude easy to talk to she was very informational got the test done very quick and affectionate just all in general it was one of the best experiences I’ve had and she is a phenomenal worker

Dominique Sanders: Amazing staff very friendly and got me in and out!

Alex Mirica: Probably the best lab I’ve ever used for background and drug test screening. Andrea takes care of me whenever I have to use their services. She is awesome! Very customer service and detail oriented. She does a great job of explaining everything and getting the results in by the deadline required. Andrea and all the staff at this location are the best!

Tiffany Johnson: Very pleasant staff. Anytime I have to go in for a screening for my job, this is the lab I request regardless of where the job may be located. There's never a long wait as the staff is so very fast and efficient. The last young lady that helped me out met every category, kudos to Miss Andrea. Thank you for making my visit so pleasant

Joshua Estes: Andrea was super nice and proffessional, great experience all around I was in and out in no time!

Kaitlyn Monshower: Andrea F. was incredibly kind and very patient from the moment I walked in the door. I ONLY do my drug testings here and I always have an amazing outcome with them. Thank you!! Merry Christmas to you and your staff!

ben kyle: Andrea made this experience very pleasant, look forward to seeing her again!!

Jennifer Baker: Absolutely wonderful people they are fast, and very friendly The facility is very nice and clean! They take appointments or walk-ins.

Chris Lawson: Andrea is very friendly and very knowledgeable of her job I recommend going to test smartly best place ever.

Jared Peterson: Andrea was very nice, fast and courteous. Thank you! 🙂

Cheyenne Dail: Andrea the lab manager was so nice when I checked in for an employer drug screen. The process was really quick, in and out, and my employer was able to receive my drug screen results the day of my screening. I highly recommend this location for any screenings!

Melinda Reliford: Andrea Franco was so great to me ! She came into my job I WAS SO NERVOUS about getting my vaccinations for work but she was calm and gentle with everything she did for me... She made me feel comfortable throughout the time we had with each other. She definitely could tell I was nervous but she is great and what she does so THANK YOU SO MUCH ANDREA!!

Payge Massie: Andrea, was an amazing help with my first drug test

K8t Lapietra: Very professional and friendly

Shea Bonds: This is probably the best lab I've ever been to. Everyone is so pleasant. The atmosphere is relaxed with a 'no worries' vibe. Kalei, Sarah, and Mark are all so friendly! There were a lot of laughs shared and absolutely no stress. HIGHLY recommend if you need tests done of any kind.

Christina Woodrm: Extremely unprofessional, animals in the waiting area and going behind the doors( not a service animal). People late to their appointments and still going ahead of others waiting

Saidhia Winters: Sarah was amazing she made me feel welcomed and got me in and out !

Celeste Davis: Let me just tell you how hard it was to find a place willing to accept a walk-in for fingerprints for a background check so I could start my new job!!! Especially the day before Thanksgiving! Sara, you are extraordinary!!! Accomplishing this task today was looking impossible, but you....You Amazing Woman, you made it HAPPEN! I appreciate you more than you know, Sara! Test Smartly, this awesome employee of yours deserves a raise.....seriously!!!

Micaela R: Friendly staff and quick service! I was there less than 15 minutes

Carmen Pollet: If you have a choice dont go there. It was difficult to find as there are not any signs on the outside of the building causing me to be late. They still had a previous appointment waiting so they could not do my fingerprinting. I am a night shift worker that got up 3 hours early for this appointment and they acted like rescheduling shouldnt be a big deal. It was a big deal for me. Ill be going somewhere else.

Key Jak: This lab will take car of you!! Amazing staff and so friendly! Beyond amazing with children and adults,organized and efficient!!

Landon Holloway: Super fast process! I was in and out in 10 minutes! The staff were super helpful and happy to greet and assist you.

Anna Weir: Very fast!

Dalton Morris: I got in fairly quick, but the female that took my fingerprints didn’t have the best attitude. She seemed like she hated her job. She cussed a few times in front of me on accident. Didn’t seem real professional.

Tiffany Burch: Fast, efficient and easy!! Would recommend.

Renay Andrews: This place is the best place if you ever need to get a drug test done. Me and my co driver went and did CDL drug screens on Friday. They had us in and out of there in less than 20 minutes. Samantha was awesome handling the screening and collection process. So nice and helpful, she deserves a raise as good as she was. I absolutely love going here for drug screen because they are quick and no sitting around sick people at a clinic and waiting hours. If you need a Quest drug screen done this is the place no matter where your employer is trying to send you tell them you are going here instead. You won't be disappointed.

Meaghan Muller: Super quick service.

Krystina Tully: I had to come here to get fingerprints for a job and it was so quick and easy. My appt was at 11:10am and I got there 10minutes am early. They had me in and out by 11:08!!!!! David was very fast and professional. 10/10 recommend

Logan Park: Very fast and nice service! David is awesome!

B Q: Female agent checked me in attitude from start like she hated her job. Watched how she talked to her coworker same bad attitude she said loudly I already know when he went to her. His attitude matched hers while processing my fingerprints he changed his demeanor towards end. I only was at this location because an employer required me to go there next time I will go to one I’ve gone when I was self pay on NW Vivian Road way better attitudes professional. I will never come to this location again! After me I heard a guy checking in other people he sounded nicer his tone was much better. Your company don’t need to hire people to represent ur company who act like they hate they job!

Mariah Morse: In and out in under 5 minutes, super fast!

Stacy Jones: Quick and efficient

Katie Amos: Super efficient!

Simon Barz: Employees are rude and unprofessional. And quite frankly, for what Quest is probably paying them I don’t blame them. Quest will keep raking in money left and right.

QueenEbbie: Horrible staff! My urine was dumped out into the trash can because the black lady with locs stated that my urine was too hot. Never have I heard of that it was 90-100 she wouldn’t allow me to take a pic of the cup with my urine neither.

Jaishon Jefferson: Terrible. Worker had very rude tone when I asked for drink of water for drug test. Then proceeded to make me wait 2.5 hours just to tell me I couldn’t be tested due to walking outside to take a call.

Patrick Cline: Love this place. I'm in and out in less than ten minutes usually, the ladies that work there are super sweet and amazing at their jobs. I'm not afraid of having my blood drawn anymore.

Garrison Stowell: I chose this Quest Diagnostic over 3 other ones that were closer to my house because it had higher reviews and I'm glad that I did!I checked in 10 minutes prior to my appointment and precisely at 8:30AM a very friendly woman came out and greeted me and led me back to the room. I wish I would've caught her name, but let me tell you that she was the most welcoming and bright person you could've asked for on a Tuesday morning! We chatted the entire time she was drawing my blood (which took less than a minute for 3 vials) and she was very comforting to be around. The way she instantly found a vein was a relief compared to previous experiences at different places, and I didn't walk out of there with my arm bruised to hell and back.I highly recommend this Quest and the friendly atmosphere, even if it is a bit more of a drive!

megan kelley: Incredibly nice and professional

Rachel: The staff here are friendly and efficient. Normally I’m not a fan of getting my blood drawn but they made the experience truly painless.

Carla Williams: I always have a great experience here they get me in and out and the workers are very nice and professional 😊

Derek Porter: Missed a star because of me having to bring my insurance card all the time

Brooke Bentley: The ladies at Quest were amazing, efficient, sweet, and got my vein on the first stick. I will never go somewhere else again for a blood draw! Thanks so much ladies!!

Mallory Gebhart: I love this place! I choose this location over any other one even though it’s a little bit further from my house. I have seen Steffone who works there almost every time I’ve had to go over the past few years. She always remembers things about me and my kids and she’s so pleasant, sweet, kind and fun. Every employee I’ve interacted with there has been awesome. Thanks for being a great team, getting people in and out fast, and for making a mundane blood draw appointment enjoyable with your warm and fun demeanors. I also love that it’s so quick and easy to make appointments for Quest online, and a super seamless check in process when you get there.

Lex Hooper: Very efficient and warm environment!

Completly UnZane: DO NOT TAKE WALK-IN!!!

alyssa rae: My family & I were referred here for a COVID-19 test in order to travel. We had our appointments scheduled for well over a month however after I arrived and waited 10-15 minutes, I was told that they could not do the test because there were no swabs. The woman who told me this told me that they have been out for awhile (but nobody decided to inform us prior to the date of the test??). She then gave me a sheet of other Quest Diagnostic locations and told me we could go to ANY of those locations to get a test there. I did, waited 20 minutes at another location just to be told that they DO NOT EVEN OFFER COVID TESTS?? All of the other locations that did offer COVID testing were closed but luckily someone else was able to squeeze us in! Very disappointed, extremely unorganized and unprofessional, and almost caused us to miss our vacation. Would not recommend going here if you are in a time crunch!!

Joshua Wilkins: Don't ever take walk ins.

Mrs Rell: GHETTO and rude also vary slow

Futuristic Foggywatch: Nice clean place. Staff is kind and respectful. I have had labs done here for years and never had a bad experience.

GiffyGOAT D.Luffy: They are not professional and I will never use their service

Chonda: I had a two time sensitive tests ordered by my endocrinologist, I made two appointments, the first one went ok but the second appointment was a nightmare! The black lady with the locs said she couldn’t find any orders for me and I should’ve have my paperwork with me. My response was, the physician sent the orders over and I expected them to be in the system. I expressed that I have taken medication for this test and I need my labs drawn before 9 AM. She didn’t take time to look but stated…..”I don’t see it”After scrambling for 15 minutes my son at home was able to locate the lab order. I ran back in to check in and could not as I was now more than 10 minutes late! Well while standing at the kiosk the same lady with the locs came up behind the counter and I told her I found the order with only minutes to spare. She simply blew me off and asked me to have a seat.By the GRACE of GOD another lady came up, realizing the time sensitivity and quickly drew my blood!

LyriCáh is-ADOS: Never had a bad experience at this location and actually changed my favorite location to 63rd from North Oak. Staff get you in take care of you and you're out. Keep doing a great job ladies.

Ynez: Appointment at 1pm. Was out by 1:15pm

Maureen Miller: Tried multiple times to contact billing department about my account without any help at all.I was billed in January 2023 for Labs from May 2022!!! Cannot get a real person to verify the insurance info they have on file. Very disappointed with "non-service help".

Charlene Niffen: I came in for a drug screening for work. Me and this other gentlemen were having trouble with the sign in screen. Andrea came out of the back to help both of us understand without an appointment we would have to wait to be fit in and showed us how to do that. That is the epitome of what customer service looks like. She is knowledgeable and patient and that is why I will always come to this location even though I have now moved to Kansas

Jon and Kim Norris: Easy Check-in1st time I didn't get a huge bruiseVery friendly staff.

Keeva Hartzell: I didn’t catch the ladies name that did my blood work but they were both super nice! I had getting blood work done but it was so fast and they kept me talking so that I was distracted.

Grant Marion: The woman conducting drug screens had to be the most hateful person I have encountered this year. I guess if you drink too much water so I can go number 1 to complete the test, I must be trying to fake it? Being respectful towards others clearly isn’t a priority for these people

Louise Hoel: ZERO stars. The employee that was working the day i was there was RUDE, RUDE, RUDE!!! Work on your manners and your people skills lady!! Avoid this location if possible!!!!

Lauren: We made an appointment online, got in at the appointment time and was done In 10 minutes. There were many people waiting that were walk-in. Definitely recommend online appointment.

McKenzie Still: I was in and out, left the building 8 minutes after my scheduled appointment time. Tameka was great. I told her I hate needles and she said look the other way and then out of nowhere she said you’re done! I felt nothing!

FullCircle Trucking: Made me take my durag off just for a urine sample seems racist

Cheryl Cox: Thank you Temeca for doing a wonderful job! I barely felt the needle!

Andrew Chargois: Good experience, Andrea helped me out she was very kind and sweet, all together a great person to talk to and an even better doctor

Angelica Marotta: I would give zero stars if I could. My appointment was at 8:10, got there at 8 and the door was locked. There was a line forming outside the door and finally another patient came out and we all crowded into the actual waiting room. Get my blood work done (lady was great at her job and super nice, only positive about the whole experience) and given instructions to collect samples at home and to drop them off when I'm done. Week later and THE SAME THING HAPPENS WITH THE DOOR BEING LOCKED. Finally get in and no one is at the window. Try to catch someone as they call out another patient name and tell them I'm just dropping off my sample and was told to make an appointment. So I signed in and waited 20 minutes only for her to open the door, take the envelope and move on to the next patient. Absolutely ridiculous.

melissa roseman: A certain staff member is always so rude when I come here. Disappointing because everyone else is so awesome.

Mohammed Eskandar: The labs and techs are worst especially the old white lady. She was yelling at me because they couldn't read the doctor handwriting! I don't recommend this place and if I had the time I would sue this place over what she told me! I feel stupid to not catch the tech name! She was even talking bad on her other co-workers in behind their back. Where is their manger? Look at this place it’s all about bad reviews.

Rose Porter: My technician Olga was king, patient and welcoming. This is my first time going to North Kansas City location and had a issue that she researched and found.She was so patient and easy to draw my cultures. You could tell she was smiling even under her mask. Thank you Olga! Will tell all my friends and family about you!

Warren Herrick: My appointment was at 7:10, I was the first person here, no line, and now only two other people here but still We’re all waiting to have our tests done. No one has been called…

Clay Connor: Why are nurses such horrible people??

Chad Hamilton: Prices and customer service bad

Bethany Miller: What a rough way to start a Monday... I didn’t catch the technician’s name, and I wish I would have. She was not very personable. I told her that needles make me anxious, and she completely disregarded it and did nothing to help me feel at ease, instead complaining about how I didn’t drink enough water and she couldn’t find a vein. She finally found one when she tried my other arm, by which point I’m getting emotional. She rudely asks me what’s wrong with me, and THEN FINALLY draws my thoughts elsewhere. To conclude our visit, she prides herself on the lack of bleeding and bruising... but my arm is still sore, a day and a half later. That hasn’t happened to me before with other blood draws. I’m very disappointed. I know that friendly chatter doesn’t come naturally to everyone, but I think her job would have been easier if she would have had some care and compassion.

Sandra Benton: This place is a joke. Had an employee drug test scheduled for 11:15, called at 10:30 because i was going to be a little late. They told us that coming in at 11:30 was fine. Checked in at 11:32 and was told that they don’t do urine test after 1130. That I would need to come back at one. Came back at 1:00, and now it’s 1:30 and still sitting here waiting Worst customer service ever and the front desk girl was so rude.

Ilyn Chilton: This place is not good. I have been waiting for 1 hour and I went to the front desk and asked her on how long do I need to wait and she said there’s three people ahead of me and I left the place. This place is wasting time especially if you have a busy schedule or a mother. This place need to improve their service.

Brian Eden: The staff were minimally communicative, but not rude.Their hours are not clearly stated.I've suggested an edit, but based on my visit, it appears their hours are Mon thru Fri, 8:30 AM to 4:30 PM & closed from 12:30 - 1 PM for lunch.For my visit, an employer drug screening, it was important to know, before I wasted time driving there, about their policy of not doing drug screen tests between 11:30 AM To 1 PM.

Carol H: I had a GREAT experience at Labcorp in Research-Brookside today! They've moved from the 4th floor to the 3rd floor, and their new space is very open and welcoming. They still have the kiosks for check-in, but there's also a technician at the window to help you if you have any questions.I took advantage of their appointment system (new to me) and when I arrived I was seen almost immediately. My phlebotomist was very proficient and put me at ease. My labs were collected quickly and I was in and out in under 15 minutes!Many kudos to Casey, my phlebotomist, for answering my questions at the front desk and then taking me immediately back for labwork. She was friendly and competent, and getting my blood drawn was actually a pleasant experience. Kudos also to Dana, the lab manager, who took the time to chat with me for a few minutes as I was checking in. She sincerely cares about creating the best experience for the lab's clients and is attentive to details about everything from the comfort of the waiting room to the rotation of her staff from front desk to back areas.I used to dread going for lab work. But I received GREAT service from Labcorp in their new setting, and actually look forward to my next appointment there!

Biancka Razote: I arrived at 9:30 a.m. on a Tuesday without an appointment to get general lab work done. The intake process was quick and easy. The intake personnel and technician was professional and polite. I honestly have nothing negative to say. Overall a great experience!

Nickkeyah Brown: The staff here was so helpful nice and friendly I will most definitely return Kasey was so nice and made my day so much more better I thank her for her kind words of encouragement You guys Rock

Laura Rachel: Not a big fan of the mandatory kiosk but the people were good. Everything was clean, simple, and fast. Thanks

Tim shipley: 1 hour wait but all the drug screen folks are going in.Guess there's appointment they say.They got my payment already.Just no idea of the wait time need a little organizing system to let people know.Does anybody work here today people are leaving because of wait time. Poor guy at the desk see this a lot it seems.

Katrina Abella: I wish I had read the reviews before picking this location for a test so I could have avoided this place. I checked in twenty minutes prior to my scheduled appointment using the online option provided in my appointment confirmation email. I waited in my car as the e-mail instructed for forty five minutes. I called the lab the check how much longer I would have to wait because my full bladder was really uncomfortable. I explained the situation to the woman who answered the phone and she stated I had not checked in and should just come in. I went into the office and there were two customers in the waiting room. The woman at the front desk instructed me to check in on the kiosk. I replied was already I was already checked in. She asked if I was the person who just called. I said yes and she asked for my order and ID. While she was checking my order, I asked if this location does not use the mobile check in as advertised. She seemed annoyed and stated I must have lost something in translation. The actual testing went quickly. I wish the front desk woman was as nice as the actual lab people.

Youness Naciri: The lady at the crying desk said “wasted my time” under her tongue when I asked for my ID back since they were going on lunch break.

Andrew Ranzinger: I was a little worried coming here after reading some of the negative reviews, but I had a great experience. Everyone I interacted with was courteous and professional.

kim smith: I went to LabCorp this morning for a Covid test needed for an upcoming vacation. I had read the reviews and was not too excited about going. The front desk gal was nice and friendly, the waiting room was nice and clean. Everything went efficiently I waited maybe five minutes went back for the test the nurse did wonderful and I was out of there quickly with every staff member being very professional. I would not hesitate to go there again!

Andre Paredes: After reading a few reviews that talked about the lady or nurse that is at front desk. I can confirm it is the same attitude I got as if I was bothering her by showing up to get lab work and talking condescending. I believe her name is Tammie. So if anyone cares to read these feedbacks I hope things get adjusted because it makes me not want to get any lab work here. Terrible attitude to represent a company like Labcorp. If she’s not happy with her job she shouldn’t be there. The other gentleman was very courteous and pain free with the blood drawn.

Susan Flack: 5 star experienceExcellent service from start to finish. Quick. The nurse that drew my blood was an expert. The stick was smooth and painless.Time Saving Tips:▫️Go on line and make your appointment in advance. You will essentially pre-register. You will be asked to photograph your insurance card (front and back) and upload it. By taking this step you’re set up in their system. You will receive a link by text that allows you to check-in when you arrive at their office. You can skip signing in at the kiosk in their waiting room, sit down and wait. You’ve checked in on line and they’ll know that you are in the waiting room.Head’s up: GPS will direct you to the emergency room parking lot. You want to drive to the Research Medical Center Brookside Campus. Park in parking lot C. Take the elevator to the 4th floor.

William Kenefake: I had a very mixed experience in going to this location to get my blood drawn. The majority of the staff there I encountered were wonderful, but the first woman who I was assigned to draw my blood caused such a bad experience that I felt compelled to write this review. It had been a few years since I have had to get blood drawn so I was a little nervous. I thought this would be understandable but the technician drawing my blood seemed extremely annoyed that my breathing was too fast to complete getting my blood drawn. I was feeling feint and was very white but the woman sneered at me asking if I knew that I was going to get blood drawn that day like my reaction was under my control. I was feeling ill and asked to go to the restroom and this woman paid no attention to the obvious signs that I wasn’t feeling like myself, got annoyed again and told me to go and that I would have to go wait back in the lobby to try to get my blood drawn again because she had other patients to see. I somehow made it to the restroom and then back to the lobby on very wobbly legs but I was very white and in a cold sweat. I should not have been left without supervision in the state I obviously was in if I had a competent medical professional attending to me like I should have had. Luckily some other lovely technicians noticed me and got me in a room laid down and provided a lollipop. I was able to calm down and get back to myself with some water and a cold towel and was then able to finish having my blood drawn from my left arm while laying down. The technician said I should tell people in the future that I should lay down to get blood drawn in the future which I will, but why did i have to experience the first technician’s attitude and why did she not suggest that I lay down from the beginning? Frustrating experience that could have been dangerous if I had passed out in the restroom like I very nearly did.

Autumn Miller: Very crowded, made appointment and was still seen 20 min after. Lady who did blood draw was not very nice. I am a hard stick and have needle phobia. I told her this in advance. She seemed to think informing me at some point "you have got to relax" would be helpful. I tried starting a conversation to distract myself and she would only give one word answers. I can't have been her first nervous patient or hard stick. A little kindness and empathy goes a long way. Also,make sure you read the orders BEFORE you draw the blood so you don't have to do a second draw because you didn't realize you needed more. The bruise you see was the result of my blood draw. The second draw left no bruise, evidence that the first was a bad draw it was a really bad draw.

Bob Anthony: I have been referred to and used this lab for many years with no complaints. The location is perfect for me as it is not only close to my home but also in the same building as my primary care provider. Easy to find with tons of parking . I have never had to wait too long and find the check in process smooth and easy. The staff is generally friendly and efficient.

Brennan S: Waited 2 hours to take a drug test. The waiting room feels like a prison on planet bull$#&!

Justin Kidd: Very efficient process for my biometric screening for work. Check in kiosk was easy to use and my phlebotomist drew blood with minimal pain. I was in and out in about 20 minutes since I made an appointment.

micky a: Considering the reviews, I was expecting a terrible experience. But it was quite the opposite. They were busy yet efficient and clean. They don't have the time for pleasantries but nobody was flat out rude.

Laura MacAllister: This is my second visit here in the past 3 months and was equally less than stellar. Yes they are capable of getting the job done however do not expect any common sense as the employees are very limited by what their system will allow. Their appointment system is somewhat broken except via a computer; cell phone web and voice is very intermittent. In addi dont waste your time prefilliing insurance information, no matter what they will ask to scan your card at the kiosk at check in, which doesn't work if you use your card in your insurance company app so they will ask to see as well before they draw blood and have to type all the info in again. As fas as appointments, I recommend making one with the caveat that If they have a group of cadets walk in even when you have an appointment and it is showing on the board they will sometimes take those people ahead of the people on the board. Most likely other Laboratories are cheaper than Quest verify based on your insurance. And if you are familiar with the best and easiest way to draw blood from your own body because maybe you've had it done before; they are only begrudgingly open to some suggestions but ultimately will poke you wherever they feel like it and smile as they say it. I did not leave a review after my last visit thinking it was a fluke but as this was my second visit with a similar experience, I felt others should know.

Austin DeLong: Was not open during their scheduled times, phone calls to multiple numbers they have listed both online and on their door did not connect to a person and answering machine did not allow for questions regarding customer service or to talk to someone. Worst experience

Kevin Chestnut: In spite of the fact that they were horribly understaffed, I give this facility 5 stars. Appointments fill up fast, so think ahead to save yourself some grief. I waited about 15 minutes after my scheduled appointment time, which is pretty darn good in this day and age.Andrea helped me, and she was amazing. She was professional, but had a very positive, professional attitude despite having to work on a Saturday (not her normal schedule) for the third week in a row.

Angela Ray: Andrea was great! I was a little nervous so my blood pressure was high. She took the time to talk to me and distract me so it came down

Tony Rivers: Do not use this place. Appointment times are totally pointless. I had a 11:10 Appointment and was not called back until 12:20. The lady who seen me was nice but her boss was supposed to see her patients while she was on lunch and decided that the patients could just wait for her to come back rather than do his job.

Brittney Mcginley: In the health care field and I should be able to drop off a lab in a timely manner, I wait 30+ minutes every time!! And to top it off they are always RUDE!

Carl Dunkin: Have been going there for several years never had a issue their fast and get the job done never spent more than 20 minutes in there.

Russell Holt: They are terrible your office is very cold nobody to talk to you’re just a piece of meat there.

Qui-gon Johnny: Automated check-in process. No humans available to ask questions.

Scott Manley: Always make an appointment in advance. The checkin via text or the kioare simple and easy. An in and out experience.

Craig Graham: Should be able to give 0 stars absolutely horrible customer service. They made a customer who hasn't had anything to eat sit and wait over 2 and a half hours and we are still waiting if I was this company I would be ashamed to work here. Choose anywhere else but here I will never refer this place to anyone I will tell people to take their business somewhere else.

Robert Dickson: ZERO Stars. Even on this form you can not give lower than a one start review. Doctor called into the lab so I could drop off a urine specimen. After checking in the wait time was over an hour and a half. Reason give was they had to check insurance. The phone number was in the system and the Dr. office had called it it. When asking a person about the wait was told they prioritize by appointment first. There was only one other person in the waiting area at 07:30. I told them I did not have an hour and a half to wait and was told well wait as long as you can, There really should be a process to just drop off sames without having a ton of waiting. One would think they could look up in a computer system and see the information that was called.

Julie Lutz: Apparently they don’t take walk-ins. When you walk in and try to check in, it’ll suggest an appointment time, and it won’t actually let you check in until that time. So you have to wait in the waiting room until your appointment time. If I wanted an appointment an hour after I came to the office I would schedule that online. Don’t waste your time.

John Solomon: I had a 7:00am appointment, and arrived at 6:45am. Waited patiently until they opened door, logged in and was called back. The tech then came in and asked if I had my lab orders. My doctor/nurse confirmed faxing as Quest requests on 02.02.22 @ 9:15am. The tech said very abruptly that they did not have the doctor ordered tests, and I needed to go back out & contact my doctor. She was rude, arrogant, impatient and accusatory toward me. I was able to get my doctor to confirm faxing to the exact location and fax # requested by Quest. Furthermore, the tech told me that their fax machine had been out of order several times recently, and they had repairmen in to try and fix. So basically, she blamed me & my doctor for not sending the lab orders, yet also slammed the fax system at their office for a possible malfunction that could have affected the order arriving. Even when, 40 minutes later, my nurse re-faxed the order which was received, they had problems deciphering the codes. My nurse worked patiently with the 2nd tech who had now called me back. The first tech, hearing what was going on (had my phone on speaker so that the two could communicate), snidely commented aloud that I was bringing them a LabCorp order, and those were LabCorp codes, despite all of my assurances that the doctors office had been provided the precise address and fax # of the Quest location on N.Oak Trkwy. About an hour and a half after arriving, they drew blood & allowed me to complete the rest of the testing procedures, but it was a grueling experience. I will NEVER use them again. I will go south (30 minute drive) to my doctor & have their lab do my work. My wife is a nurse, and I have great sympathy for those in healthcare who are under so much stress & strain, but there's NO EXCUSE to be blatantly rude. I never raised my voice, and did everything possible to fix the issue during the time I was there. The other 8-9 people in the waiting room were stunned by her vitriol, and expressed sentiments that this had also happened to them at this location on more than one occasion. Use LabCorp, another Quest or your own doctor if the practice has a lab,

Terry Kelly: Heaven forbid we have a person available to talk on the phone. I just needed the fax number

Josh Baker: I booked lab testing through a third-party website. When I arrived, I did not have the correct information. In a few minutes, the staff helped me figure out the issue helped me email the documents to them so they could get my tests started. Great staff!! I was in and out in under 20 minutes.

Jen Black: Staff is rude as hell. They schedule appts then pass you up for everyone else who walks in the door.

Jason Carmichael: The location was quick once I made it here. I brought up that the doctors office brochure got quest diagnostics had the wrong address to let them know they should update that if they haven't and they blew me off "you could just Google us".Way to miss the point. I have no reason to use Google if I was given accurate information to begin with. But since they requested I Google them, here's your sign.

Chandler Newman: Scheduled my appointment earlier in the week only to show up and the office was closed. Normally this wouldn’t be a huge deal, but this test can only be done in the mornings on Saturday and there was no update given prior to let me know they were closed. In fact, I was able to sign in and they sent me a text saying they would call me when they were ready. Very disappointing.

Jon and Kim Norris: I have to have blood test once a weekVery important that my results are sent to my Hemotoligist. It's been 3 days and after I tried to contact them and my Doctor has tried 4 times. This is an urgent blood test that could save me from another stroke.No response from this Quest Diagnostics. Lesson LearnedBuyer Beware