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1. Penske Truck Rental - Independence
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· 7 reviews
117 E College St, Independence, MO 64050
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Barry Lewis: Good service
Sammy Mclauchlin: Very friendly and professional. Great trucks
Chris Leatherman: The old man that runs this location, is rude and decieve. First I went to pick up a truck, he did not have the right one. So we had to go to front street, and get the right truck. -- Flash forward, we returned the truck Full of fuel. I took pictures of the truck, all the way around. No damage at all. Get a call the morning after I returned it, he tried to call me a lier and say it was a 1/4 tank low. I said "No" I have pictures of the tank being full, pics where the truck was parked. Not on a hill as he claimed, on the side of the truck, pretty level ground, with a very slight incline. I would advise whoever rents from this IDIOT to take pictures of anything you return. Because sounds and looks to me, like he is a dishonest guy. That will try and get over anyway he can! Matter fact, avoid his business. The DM of penske made it up, and refund the extra amount.
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2. Budget Truck Rental - Independence
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· 127 reviews
1695 S Noland Rd, Independence, MO 64055
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3. U-Haul Neighborhood Dealer - Independence
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· 11 reviews
718 Rte 291, Independence, MO 64056
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Sarah Davis: So far so good the manager is pretty awesome super friendly perfect for his position personality wise
The Moral Reform Chronicles: This particular Uhaul company here has amazing employees!! They were very kind to us!! They didn’t even charge us for the extra mileage on their truck!! We went 22 miles over and they were amazing to not charge us the extra!! Thank you so much Uhaul!!
Donna Collins: No one knew what to do.
Rachel Howard: The staff here are AWESOME. I have recommended several people to this location solely on my experience with the staff. The prices are really good too. I will continue to do business with this location.
Carl Wilder: Quick and easy to rent. No hidden costs.
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4. U-Haul Moving & Storage at Noland & I-70 - Independence
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· 127 reviews
4312 S Noland Rd, Independence, MO 64055
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Brian Endsley (B): Nice people, clean equipment and no hassle about me being an hour late. I'll be back next time I need a rental truck, for sure. You should rent here, too.
Vincent Stewart: With the company I work for 1000s of dollars have been spent. They constantly have issues with their system never being up to date making us late to jobs on a regular basis.... then they go on to change who runs the location. And now they refuse service.
Cherilyn Galaban: Got a voicemail 8am this morning claiming we had an invalid contract when we turned in the truck last night at 6:45pm. We called customer service and they even admitted that the staff messed up by making calls first thing in the morning before they even checked last night's check ins. Nobody needs that additional stress during a move.
Kelsey Brisbin: Rented a truck for 4 hours, got close to my destination and the check engine light came on, so I turned around and brought it right back and they still charged me $50. And the guy behind the counter said that they knew about the issue before they gave me the truck. Absolute nonsense. Beware.
EL Mortal: Great service
Carolyn Lamb: Nice staff.
Julie Rich: Helpful group of guys. Thank you.
Adam Arnold: After some confusion with our rental (new guy no fault of his) and an absolute horrid time with Uhaul's customer service, Frank the GM saved the day. Frank is the best and that man needs to be CEO of the company.
Cookie: Wonderful worm and inviting
Kai Nguyen: Don’t go to this location. Terrible customer service and some workers don’t have enough knowledge to do their job.
Matthew C (Rox5tar01): I originally reserved a 28’ box truck and auto-transport trailer for my move. When I went to pickup the truck and trailer, I was notified that they had previously canceled my trailer since according to them, “we don’t do trailers with truck rentals for in-town contracts”. If that was the case,1. Why was I not notified before I arrived so I could make alternate arrangements?2. Why was I allowed to make that reservation online if it wasn’t allowed?In addition, the night I picked up the truck the battery had died, meaning it wasn’t charged like it should have been. I had the engine off for only an hour when it died, with only the interior lights on. Because of this, I had to spend multiple hours trying to locate a way to charge the vehicle (I lived out in the country and it was late at night).In addition, while not a major issue in of itself the truck was not as clean as it I would have preferred. Gum stuck to the floor of the cab, dirt in the back of the truck, broken interior trim pieces, etc. Overall u-haul made my move much more difficult than it needed to be, and had I not been in such a time crunch I would’ve canceled my entire reservation entirely.
Jared Martin: Don't go to this location. Had a reservation for a pickup truck from 8am-11am. Showed up at 7:55am and didn't get my truck until 9am because the workers were too busy talking to each other. They then proceeded to tell me that they would charge a late fee if I didn't return it by 11.
Sean McCue: Do not go to this location for a hitch install. 100% incompetence on every level. The poor staff know nothing, their install team is unaccounted for, and the manager is completely MIA. Save your time, money, and sanity and do not visit this depressing stretch of road in a godforsaken town.
Kylie Sunsets: Horrible place, refusing service, random new policy, manger screaming as walking out door, horrible service, I don’t recommend, they don’t accept any other payment except credit card on certain vehicles, At any other store we have not had this experience.
Leigh Anderes: Very honest and helpful staff. They know their stuff up there, not a bunch of twirling their thumbs or waiting for them to find an answer. Well trained and very polite.
Cody Davis: Don't waste your time! They make up new policies as they go! Scary stuff definitely not worth the risk.
Maurice Duncan: costumer service is trash I got bounced around all day on the phone just to end up never talking to anyone at this location 👎🏾👎🏾👎🏾👎🏾
Pappy Davis: Worst place ever for propane if cheaper to exchange versus waiting more 20 minutes for service this place sucks
Trent R: Worked here from December of 2020 through September of 21'. Loved every minute of it. Learned a lot thanks to the highly knowledgeable and hard working crew. Thanks for the opportunity guys!
Ty: I had a truck reserved at this location 2 weeks in advance. I received a call from a different location in Bonner Springs stating the Independence location was not going to have my truck available and I would have to drive to Bonner Springs, wich is a 40-50 minute drive, if I wanted a truck because apparently they only guarantee the equipment you reserve not the location you reserve it at! So with me already moving 120 miles away and having to pay a ridiculous $300 for their smallest truck, they wanted me to add extra time to my drive just to pick up the truck and get it back to the location where it needed to be loaded. To add insult to injury, I was offered a measley 30 miles at no cost!
Betina Steele: I rent a storage unit and can never access my unit in the mornings on the weekends. I have had this unit for months and EVERY WEEKEND is the same thing. All the guys standing around listening to vulgar music talking. I pay over 120.00 every month to be able to store and access MY stuff when i need to. I have to get in my car go back out the secured gate go up to or in the building to trll someone to unlock the door. It's not my job, that is what you pay them for.So simple to walk to the back turn the lock and done. PURE LAZY. And still here i am waiting for them to open the door 10 mins later.... I will be moving my stuff and continue to leave bad reviews.
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5. U-Haul Moving & Storage at Hwy 24 E - Independence
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· 5 reviews
305 E 24 Hwy Cir, Independence, MO 64050
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Lyna Price: Used this facility for an inside unit and an outside unit for a little over 1 year. Clean, and secure,....I have nothing but good things to say about my long-term storage rentals at this location. Sam is the man here. The staff is just as knowledgeable, hard-working and just as helpful as Sam too.
Dakota Smith: The employees were somewhat helpful. Ultimately decided not to business with them. The low rating is because there was an overwhelming amount of cigarette smoke in the lobby that it made my eyes sting.
Red Tiri: This place is by far my favorite!!! I was moving from state to state and encountered several issues with the location I was returning the truck and getting my storage. I then did research to find the location and it was the best decision. They not only handled my return situation, but Sam was able to work everything out regarding storage as well!! I will definitely only use this location now for any moving needs. I will also be recommending it to all my friends, family and strangers!!!!
Jay R: I was overcharged gas and an extra day even though I had refilled and turned in 30min early.Make sure you snap photo of the gas level, miles and vehicle conditions for your own records and to dispute in case you’re also overcharged.
Robby Casteel: This is THE BEST U-haul facility in the WORLD!I recently had to deal with 3 different U-Haul places. After a very disappointing experience at 2 U-haul places, This place went above and beyond to make my move go off without a hitch. This place was fast. They really knew what they were doing. They answered all of my questions, and even hooked up a trailer to another U-haul so I could test and make sure my truck would fit on the trailer safely.U-Haul needs to send employees to this place for training. They REALLY have their stuff together.
Andreas Schluttenhofer: Went here last year to have my propane gas tanks refilled quite a few times. All friendly and capable staff, helpful, polite and nice. Price beats buying a full tank exchange, also helps with not only 20lbs, but 30lbs± tanks. Seen a craftsman bringing in a 100lbs (or bigger, hard to tell) with a pickup truck. Tanks need to be standing during transport, so big tanks can't be filled and taken away with regular cars, 20 or 30 lbs-ers should be fine. Thanks U-Haul for excellent service, will be around soon, for another round of propane fill-ups.
Chad Herfel: Every time I go in to service my account here I leave with a positive feeling. I recommend working with the people here.
LADY T: I had a very good experience at this u haul and is one of the best in town because of Sam. He has very good customer service, and quick and efficient. The service that I got was a storage for 4 1/2 month while looking for an apartments and I rented before and after with a u haul truck and they were in excellent condition. Thank you Sam for putting me at ease knowing me personal belongings were in good hands and giving me the best customer service.
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6. U-Haul Neighborhood Dealer - Kansas City
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· 43 reviews
5401 Independence Ave, Kansas City, MO 64123
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Cynthia Gray Stillwell: Have rented a uhaul twice here in the last 3 months. Service is great, helpful, friendly, and fast. In and out and ready to get your move started. Returns are fast and efficient too. Busy area but easy to get in and out.
Jack B. Hartman: This facility is clean, friendly, and fast. It's everything I've come to expect from a moving company. They know all the tricks of moving. The staff at this facility went above and beyond.
Kristin Riley: Every time I have rented trucks at U-Haul, the manager took care of me and always found a way to meet my needs even when he had no staff to help him. I recommend U-Haul on 24 Hwy right across from Chrisman HS.
Wayne Malott: Very Friendly people definitely will use them again!
Nicholas Latiker: Business with them was great. Friendly, professional, timely, and affordable. Two thumbs up!!!
Mary A, Robertson: Been storing my stuff 5 yrs . Clean, Staff the best ! Understanding . Have rented small Truck for small Jobs, & Friends Moving . Never had brake down Or Problems. The Tops 10 Star,s
BRIDGET CORDRAY: Well I can say if you need a truck you better plan well in advance reserve the truck you want confirm it's reserved a couple of times before you want it. And maybe you'll get the truck you want for the amount of time you need. And that's a big Maybe
Juan Perez: Ok great !😆😆😆
Sherilyn Carter: Money hungry scam artists
Kdogg Irvin: He was very helpful and courteous I will be a return customer
Sylvester Saffold: Great place for storage and security. Been there for years and will probably be there around many more.
victor cromwell: They we're very helpful and polite my sister was able to get exactly what she needed quick and easy we got in and out without trouble so we could get the dat started same when we stoped off the truck nice people I will be seeing them again and telling my friends and family so stop in and see for yourself
Deloris Crase: I haven't use them
Julia “Ms. Jay”: Experience was Great!...Staff like family! Professional, yet friendly & personable....They really care & understand the stresses of moving!!! I won't go anywhere else!! Very pleased!! They came highly recommended by my Gdaughters!! Great Customer Service!!!!😀👍👌💯
CHIEF WESLEY: Poorly managed, bad service, wait until you going them all information of your life and then tell you there's a $100 downpayment, not very socially friendly. Don't go, choose another location
Jeremy Rinehart: Hooked me up with large discount.
Maria Simon: Test the pick up truck very helpful for hauling things around and moving soon too
Sonja Pennington: Friendly and helpfui
adrian: Great customer service. Even when Corp office said a whole other story the manager was able to clear it up for me.
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7. Tool & Truck Rental Center at The Home Depot - Independence
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· 5 reviews
4210 S Lee's Summit Rd, Independence, MO 64055
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Ken Davidson: I go in for a lot of lumber but I enjoy looking at the tools and once in awhile find things that I can use in my profession but I don't already have
Larry Smith: Always has what you want
Harry Sappington: Rented a chainsaw. Had to go back after the first wouldn't start. They reset my time and the second worker flawlessly.
patricia johnson: Phones down for the day I NEEDED to rent a concrete saw. Phone problems the next day so store operator couldn't get department's to answer any calls. So, pretty upset with my favorite store. Pretty upset 😡 they are making so much money and so cheap they can't staff the store to accommodate all the traffic buying from them
mdcoram: I went there to rent a 50' drain auger and the guy behind the counter convinced me the 25' model would be long enough. Unfortunately it didn't quite reach the clog. We ended up hiring a plumber who said the clog was 28' away. Next time I'll just hire the plumber first.
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8. Enterprise Truck Rental - North Kansas City
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· 10 reviews
1412 Burlington St, North Kansas City, MO 64116
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9. Budget Truck Rental - Blue Springs
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· 46 reviews
800 40, Blue Springs, MO 64014
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10. Penske Truck Rental - Blue Springs
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· 3 reviews
1000b SW Woods Chapel Rd, Blue Springs, MO 64015
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11. Budget Truck Rental - Kansas City
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· 3 reviews
6850 E Front St, Kansas City, MO 64120
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12. Ryder Truck Rental - Kansas City
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· 107 reviews
3320 Manchester Trafficway, Kansas City, MO 64129
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13. U-Haul Neighborhood Dealer - Independence
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· 8 reviews
20440 E US Hwy 40, Blue Springs, MO 64015
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14. Budget Truck Rental - Kansas City
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· 33 reviews
2741 Merriam Ln, Kansas City, KS 66106
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15. Budget Truck Rental - Kansas City
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· 15 reviews
618 E 99th St, Kansas City, MO 64131
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16. Budget Car Rental - Independence
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· 21 reviews
1695 S Noland Rd, Independence, MO 64055
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17. Budget Truck Rental - Lee's Summit
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· 9 reviews
512 SW 3rd St, Lee's Summit, MO 64063
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18. Penske Truck Rental - Parkville
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· 4 reviews
1362 MO-9, Parkville, MO 64152
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