Best Sewing Company Independence Near Me

Fran Manning: Great staff

Eric Hargis: Awesome place to do business at. Great family owned business. Always very helpful and friendly.

Jackie A: Very helpful!💕

Michael Bennett: Warranty work completed quickly by friendly people.

B Wade: A bit pricey. Spouse had a thread cutting blade replaced on an embroidery machine. Part was 1.08 fee to change 80.00.

Ray Emert: Great customer service. Everyone is helpful.

Glenda Anderson: It was great the clerk found the attachment I needed for my sewing machine I'm very happy going to retreat tomorrow

laura K: If you want to shop from people that are friendly and knowledgeable go here.

Sophia Newman: Even though I made it clear I was not in the shop to buy today but am looking for later when I save some money, the ladies were very helpful, informative, attentive, and wonderfully pleasant! They treated me as though I was valued. When I am in a spot to purchase my next machine I will be going through them!

Hailey Sipes: I had a great experience buying a new machine here. Sherrie assisted me. She asked what type of sewing I do and showed me machines in my budget. She pointed out which of their features were different and which would be helpful for me specifically. She even walked the new machine out to my car for me.

Madison Durham: I had my weird sewing machine (a Shark by Euro-Pro) serviced here and had a great experience! Because everyone is picking up new hobbies now, the waitlist for repairs was quite a while (7 weeks when I dropped mine off) but it was only 4 weeks before we got the call to pick it up! It's working great now and I am happy that I chose to fix it there; Now I know of a great local place to buy supplies from rather than the big box stores!

Teresa Vohsen: I went to get my sewing machine fixed and after a cost analysis, it was cheaper to get anew machine and the staff was so helpful to get me what I needed!

Debi Jackson: Theresa was absolutely wonderful. Bought a new machine. Over the top customer service!!!

Dr. David Knox: Wonderful place to find a machine that will do the job. Experienced sales persons who know the machines and brands.

Erica Rainae: They said they had prewound 90wt. But i got 60wt sold at a huge price. Not happy

Dianna Smith: Great customer care. Nice store. Great selection of sewing machines. Talented repairman

C Ditton: Ruth is really nice. They accommodated my need for no contact due to COVID-19 and came out to get my machine from the car and the same for picking up the machine.

Rick George: Very friendly and accommodating! Patient with customers to answer their questions!

C & T Schroder: Answers all my questions.

Stephen Person: Very helpful and friendly people here!

Cindy Miller: We moved from St Louis to Kansas City. We dismantled & reassembled my long arm quilting machine. And sadly, it wasn't quite right. One call to Jeff, and he came out, fixed our problem, leveled my machine, and has me humming again! Jeff was efficient, friendly & knowledgeable about my Babylock longarm!

Sharon Wuthnow: The staff is helpful and friendly. Great explanation of each machine. Definitely glad I went there instead of buying online.

Sharla Riead: I was in a panic. Sewing for my daughter's wedding when my machine stopped working and jamming and messing up. I chose to go to Missouri Sewing Machine Co because they have been operating in Kansas City forever and I needed someone with experience. They immediately ran my machine through is paces, looked at the examples I brought in of what was happening, and determined that I was just using the wrong thread weight and needle for the buttonholes I was attempting to make. They helped me determine the correct size needle and thread and I was back in business! I am so grateful that they not only helped me, but didn't make me feel dumb, even though it was operator error. They treated me with respect and could not have been nicer! I will be bringing my machine back for a complete clean and tune up after the wedding.

aivilO: Such a cool place to visit, everyone was so nice and helpful!

Nicole Smith: Very knowledgeable, helpful , and reasonably priced.

Amy Chapman: I'll change this review if something changes but I need a commerical machine serviced and I talked to Jeff today. He was a complete jerk to me. I was told to call and tell him what day I was coming. I called and said Friday and was told he cannot do Fridays due to being out servicing other machines. Ok, so I asked what day. He said Saturday. Unfortunately I cannot do Saturdays. When I said that, there was nothing but silence on the phone. I then said, ok what other day. He said you tell me. Well clearly there are days he can't do, I don't magically know his schedule.I used to love this place, but will now be looking elsewhere if this is how they are going to treat a long time customer.

Scott Guthrie: I had the good fortune to meet Kelsey who not only sold me the thread and seam ripper I was looking for, but turned me over to Mark when I mentioned I was having tension issues with my machine. Mark took one look at it and saw the missing pin behind the tensioner. Within minutes he had a replacement in and I was off and running! Because of this kindness I was able to finish sewing curtains with a friend nursing a newborn baby and meet with a neighbor to show her how to correctly manage tension on her machine. Missouri Sewing Machine company showed me kindness, shared knowledge, sold me the things I needed, made a great repair on my machine and all for real value! Good service, kindness and compassion for strangers is always a winning combination! Love runs down hill and brings joy to all! Thank you both!!

Justin Colvin: 100% an absolute treasure! This store is worth its weight in gold! We drive across the state with a smile on our face to see them!!

Lillian Uding: Just purchased a machine for my upholstery business. Curt was very helpful answering any questions and demonstrating how to upkeep the machine. The ladies working were very helpful and friendly as well. Would definitely recommend for all your sewing needs!

Michael Squires: Dropped off a surger for service.

Daniel Green: Nice people, a whole lot of options for sewing machines and repair

Angela Marie: This is a cool shop... conveniently located near many busy and highly traveled streets in the heart of KC...ample and properly engineered parking lot, not far from gas, food, or lodging.

Anna Hawley: Wonderful staff. The gentleman there helped walk me through a older machine and it's parts so that I could work on a new project. Great service!

Sherry A: We ONLY SHOP this BUSINESS for our NEEDS ! Because we Get Honesty answers and Great Prices, and The Best Service in Missouri ! Love the showroom and People who Work here ! Thanks for Your help ! Sending Friends here !Ask me how I know they are the Best ? I dealt with a Supposed Good Repair shop in Springfield and they messed it up worse and charged me Over $100 !I Drove to KC From the Branson Area and Found out it was Repairable after the other place said it couldn't be Fixed ! Faster Service too ! Other place just wanted to sell me a Machine I couldn't afford at the Time ! When the time is Right visit Downtown, Independence and one other Location !If I could give it a 10 I Would ! ❤️ Love this Family owned Company !

Sheryl Anderson: Called to Get a Price on a Used Sewing Machine ! Got info I needed ! Thank Missouri Sewing Machine Company for Great Info !

Dan Danz: Ancient building, but modern sewing equipment sold and serviced by very competent and caring employees.

Judy Danz: Done business with these folks for years. They keep my machines running. Great store for home or commercial sewing and embroidery machines!!!

Rita Berry: Response promptly to needed timely repair. Thank you, Curt!

Crissa DuCharme: Always excellent service, just wish they were closer.

Dilda Curtis: Took my sewing machine in because of a problem with the bobbin area. The technician was able to fix it while I waited. The two young ladies who waited on me were very kind and helpful! I loved this shop and was so happy I went there with my machine.

Dan Assal: They are the best in the industry

Tammy Hall: Beware! I took my sewing machine in to get serviced in January, they said it should be done in 4 wks. After 6 wks I called & they said it would be ready for pick up the following week. I was excited to get started on my new grands quilt! After a couple of weeks I started sewing with the machine & noticed a 1.5" scuff mark on the front, as if it was hit, dropped, something. I called to let the manager know, there wasn't anything they could do. At that time it seemed to be sewing correctly. Sure enough, after I told her it was sewing properly the bottom tension was off (part of the problem in the beginning & they replaced the bobbin part). I did call back to let them know I'd be bringing it in for them to look at it. When I took the machine back in, the manager played with the tension & was able to get the tension correct. After sewing an hour, the tension was off again. I took it back in .... 3rd times a charm right?!? Since it was over 30 days, the manager was going to charge me! I was shocked.... especially since something happened the first time I brought it in. I get the 30 day policy, but when the store damaged the machine to begin with.... you'd think they'd comp the additional fee & make it right.

Ranae Martin: I had to order a new power cord for my machine. I called the number for the Lenexa location. The staff person that answered was extremely helpful and took my order. A few days later, I had my machine running again!

Linda Risley: I had my sewing machine fall apart and the representative from the store that took my call looked up the schematic and guided me thru the process to fix my machine over the phone! I will give all my business to this company in the future!!

Cheroquirose Designs: Bought my Janome there & love it. On-site staff helpful with problems & questions....Definitely recommend.

Cheryl Baker: Have been going here for years. They are so helpful.

Karyn Maytorena: Problem fixed over the phone. I can't express my gratitude enough. I know without a doubt I can count on MSMC to help me out long after my purchase. Thank you Emily, Jamie, and everyone at both locations. Making a note in my manual so this doesn't happen again.

Pamela Poag: Fixed my Janome quickly and reasonably. Helpful 1 on 1 classes was great. People were helpful and friendly

Kathy McCullough: Really regretting my purchase. Purchased a machine and rolling case. Had to order the case as I didn't want the floor model. Was told it would take 3-4 days. After 3 weeks I called. They said they'd check on it, called the next day said it was in. I pick it up and when I get it home it was the floor model they gave me. They did make it right on the case. Was told when I bought the machine the classes would start back up in a couple weeks. I purchased the machine 2 months ago and have heard nothing on the classes. I also purchased the protection plan. So they have my money and I guess that's what matters to them and what they said about providing classes isn't a priority of honoring what they told me. Very disappointed in this company

Diane Mckoon: Very wonderful service, great staff very knowledgeable, WILL NOT take or buy sewing machines from Any other place! Love this place!

Dianne Patterson: Never answered my email about products in their store and sale info. I've upgraded my review. After this was seen they found my email, answered my questions and offered personal assistance when I do get to the store.

Maureen Goddard: I took in a very old machine to see if it could be cleaned/fixed. Cris took time to explain that, unless this was an heirloom that I was trying to restore, my money would be better spent towards a newer machine rather than one that's 80 years old. I appreciated her candor and her willingness to educate me. It cost me nothing. I appreciate that she took the time and saved me the 85.00 cleaning fee. Will go back for future needs.

Jenny Chonko: Very helpful, thanks gals!

monty amick: Awesome friendly helpful people!

Eileen McGee: Marsha was very helpful and demonstrated a machine that I was interested in but was uncertain about operating since it was definitely an upgrade to the machine I have been using. I am pleased with my experience and purchase.

Bianca Hines: They tuned my sewing machine but lost the spool holder. My machine is a 45 years old machine and had the original parts. Make sure to remove attachments you want to keep before submitting your machine for repair.

Kirsten M. Phillips: I can find what I need for my sewing here.

Kathy Anderson: Great products, great service!

Stephanie Fugitt: Very nice & knowledgeable ladies!

David D: They always do an amazing job at a fair price.

Debra Bass: Excellent service

Charlie Rogers: There are very few GREAT tailors around anymore. This is one of them. They also do dry cleaning including baseball caps and other hard to clean items. Locally-owned, perfect service and communication skills, wonderful people. Don't throw your favorite clothes or shoes away before bringing it to them first.

Caleb Caviness: I had to have pants for a wedding suit altered and sprung it on the Stitchin Post with not a lot of time. They did some excellent work, even when they were given a insanely fast turnaround on our end. They totally followed through with impeccable timing and craftsmanship. They're life savers. Can't thank these people enough! Best in Independence. Thanks!!!!Services:Suit tailoring,Suit resizing,Men's clothing alterations,Alterations

Christopher Smith: Save those old clothing items! Brought an old jacket back to life for much less than what a new one would cost. Pricing seems reasonable to me. Location is what I imagine a clothing repair shop should look like: clothes and fabric everywhere with seamstresses diligently working. I plan on returning in the future.

joyce meyer: These Ladies do amazing workServices:Women's clothing alterations,Alterations

Alex Naseramini: Amazing service and priceServices:Dry cleaning,Alterations,Pants hemming

Chris Coulliette: I have used them to resize dresses my entire life and they have always done amazing work. They do great with dry cleaning as well. Very homey place and well done workServices:Dress alterations,Alterations,Hem repairs

Timothy Owings: They have taken care of us every time we brought them an item that needed repairs. Great customer service, quality work.

Rhonda Buys: Always friendly and fantastic job on all alterations!!!Service:Alterations

Melissa Smiley: I didn't get ahold of them. I will keep you posted.

Jacqueline Young: Fast friendly service. Very reasonable. Good place to go when you need it repaired yesterday LOL Seriously if you need a zipper fixed they can do it. A hem in your pants, skirt or dress? They have it covered

John Ritter: Knew if this shop long ago but never visited it until this year. Found it to be supper people, very professional in workman ship. Had and having I would say custom work done. Very pleased, prices are very affordable. I would be happy paying more. Concerned about what you are looking for, giving options to help you out. Became my go to shop.

Chelsea Medlock: They replaced the zippers on two of my favorite coats. They did an excellent job and I will definitely be back when I need something altered or fixed. Thanks!

Lisa Stoll: Positive:Professionalism,QualityMy daughter needed alterations for a bridesmaid dress. We had incredible service, beautiful work, & quick turn around time. We will be glad to refer anyone to this great business!Service:Alterations

Chris Zang: Service:AlterationsPositive:Professionalism,Quality,Responsiveness,Value

J Mcconner: They are the Best Ever, always on time.Thank you ladies.

Leah Jennings: I would recommend all my sewing needs. They are quick ; friendly and price is reasonable.

Sarah Wilkins: Best place ever

deb johnson: Affordable alterations. Good job and friendly.

Watermelon Soup (Lio): they said my repair would take six weeks. They had my sewing machine for a full FIVE MONTHS and never even began repairs. i was without my only source of income for half a year and i am still without it because they never even started to fix my machine, i am beyond angry

Jan Jasper: Customer service was outstanding. The amount of time the were willing to send with me to see that all my questions were answered. They were very knowledgeable.

Alice Renollet: Best place for new sewing machine or repair of old ones. Lots of seeing notions & not just the usual ones. The staff is friendly and very knowledgeable

Connie Kelsey: Very helpful and love my new Janome 5300 QDC!

Shirley L Bonkoski: I drove 40 minutes to have someone put a light bulb in my Bernnia. I would not recommend this place to my worst enemy. The lady was so rude. I was going to shop, it decided to go to Joanns. Don’t waste your time.

Cherron Clevenger: Good place to shop

Samantha Priddy: My machine is running like new! Great work and service, worth the wait for repairs. Great selection of sewing machines and super helpful staff.

Tim Thomas: Very helpful staff, very knowledgeable about sewing machines and sergers along with other sewing equipment.

Mom by Love Robart: Great service. They enjoy what they do and are very knowledgeable. They can send out even the oldest machines and bring them back working like new, for a price. I've been using them to service my serger and my straight stitch for 20 years.

Teresa Dearman: I took my husqvarna opal in for service and the lady got it back in alignment without sending it off..for a 8 week turn around.. So very Grateful!! With the pandemic going on it has brought all sewers out and people needing their machines serviced and taking So Long for turn around!!Thank you So Much for helping me!! This is where I will be purchasing my next machine and custom koala sewing table!! 😊💗

Shelly Frazier: Great friendly, knowledgeable service

Eve Hayes: The older lady in the store had a very bad attitude snapping snapping at her employee not really wanting to help just want to sell regardless of what was wrong with my machine she just wanted to sell

Charlie Fischer: Great stock on sewing needs

Gary Ford: Only place I'll let work on any of our sewing machines.

Glenda McEnaney: Knowledgeable staff. Caring and respect for older machine and of elderly owners who still use the older machines! A great appreciation for an art going lost. So sad, but this compa6keeps us old die hard still up and sewing! Great staff, professional and ....well, just practley perfect in every way! Great job guys!Oh, and I've got my favorite machine that needs a bit of help that I'll be bringing in soon. I know you can fix her! Thanks and see you soon.

Baiju john: Having been there for adjusting the dress sizes.

Brent Milam: Highly disappointed!! They say they work on all models?? Well, they don’t!! Then, when you drop off your machine with them they never call you back! They sent my machine out to a third party, charged me $900 to have it come back with new stickers, new throat plate, new thread guard, and not repaired!! It didn’t run and stitch regulator didn’t work.Needless to say, they refunded me the $900 after returning down there taking my machine back to them 5 times. The last visit was at my house after we picked it up and it still wasn’t working!! They actually left my machine in PIECES!! That’s when I complained to the owner and was compensated!I leave the choice up to you whether to trust their competence or not!! I’m not comfortable to return for service with any of my machines!!Update: This is a Voyager 17 long arm that was made by Hinterburg in Cedarburg Wisconsin!! Look them up on the internet!! NOT FRANKENSTEINED as they want to say!

lorrie sparks: Everytime I go, the service is beyond awesome. They share they're knowledge and experitise. Friendly and truly want you to enjoy your sewing experience.

Sandee Salisbury: Service was poor and unfriendly

Heather S.: Very impressed with the service here. They diagnosed an old machine and gave me a quote, sharpened pinking shears for me, and every time I've called with a question they've been very helpful. Will be bringing my newer machine in for service from now on,