Best Physician Referral Service Independence Near Me

bill worth: I became acquainted with Dr. Gillbanks when she was my mother's physician. When my mother was in a car wreck I got to see first hand how Dr. Gillbanks treats her patients. With caring and compassion.When I decided to change doctors it was an easy to decision to select Dr. Gillbanks. I have not been disappointed. She is willing to listen to your concerns and is very knowledgeable. I have never felt rushed when in an office visit.I have recommended Dr. Gillbanks to other people, even ones who have said they don''t like doctors, but they all think she is excellent.

Lynn Arnold: Dr. Marjon Gillbanks is my primary care physician. This visit was particularly important because it was a follow up after I had an Emergency Room visit. Dr. Gillbanks was extremely helpful to me during this time.

Ramon Curtis: Excellent.

Frank Galvan jr: First time at this new office. Got in quickly and got all my concerns about my health resolve.

James Healy: Appt on time and thorough.

Avis Angel Knudson: Dr. Gillbanks has shown empathy and understanding of my issues while inspiring me to take ownership for my physical and mental health. She has provided excellent guidance and is remarkably patient. This is the best medical care I have received in my 75+ years.Update September 2020: I remain very happy with the care that I receive from Dr. Gillbanks at Centerpoint Physicians Group. Special thanks to Sandy for care on 9/4/2020Update December 2022: I've had a number of serious medical issues over the past two years, and Dr. Gillbanks has "held an umbrella" over my medical care, providing information and advice that complements that of specialists and surgeons, making me feel more comfortable and confident. She takes an amazing amount time with me at all visits.

Rhonda Barber: Dr Gillbanks is always thorough. I love her caring remarks and the timely way she is ALWAYS right on time. I appreciate it.

Jim Stroup: fast, on time appointment, low waiting time and very hands on treatment.

S N: Never have to wait for scheduled appointments. Dr. Gillbanks is thorough in examinations. She does not hurry through to move on to next patient. She listens, is ready to answer questions from patient, makes recommendations for improving health. Lab work is done without long waits.

teena rohrs: Courteous, knowledgeable, and timely.

John: Let me first say that Dr. Velakaturi was absolutely wonderful and I was very sorry he left the practice. He is a truly great doctor. Sadly, the transition from him leaving hasn’t been so smooth as you have no choice on whom you can see if you were with him. The front office ladies, Christy in particular, are difficult to work with.

David Glandon: Front office staff pleasant to work with. Dr.'s medical assistant was pleasant and competent. Dr. took time to fully discuss results of recent lab tests and answered my questions using plain language.

Jeff Breyfogle: Front of house staff very friendly. Little to no wait time to see Dr. Little wait time for blood draw after appointment. Results back super fast.

Ed Wisner: Dr Orlando and his staff are always very personal and professional. Dr Orlando has been my personal physician for over 25 years and he always sits and listens to what is going on with my health issues and takes however long it takes to address those issues. He never makes me feel like he is pushing me out the door to get to his next patient. He is the best.

dave smith: been waiting since sept. 6th 2022 for a referral to a back specialist. today oct. 4th still waiting. every time i call the referral dept. tells me to call back at the end of the week. the problem is they keep referring me to the same doctor who's not in my insurance network. for the last 2 weeks they told me the doctor they referred me to wants me to have an MRI. but i have a pace maker that's not MRI compatible. shouldn't my doctor already know that ? sent me down for x-rays on sept 6th during my original appointment and my doctor told them to x-ray the right side of my back and hip. but the problem was , it was on my left side that needed to be looked at not the right side. you decide if you can live through the pain of broken vertebrae for a month and no treatment . if you can than this is the group for you. for me i've had enough of the barrel full of monkeys and their well abused football.

Betty Hubble: I am so happy to receive medical services from Centerpoint Physicians group. My doctors are very supportive and listens to all you needs. I recommend checking them out if your in the market for a new doctors group.

Peter Kappler: Great doctor and office staff. Always there to help!

Rhonda Hardison: This office is straight-forward, knowledgeable, and caring!!

Clara Jimerson: Finding such a wonderful physician, Dr. Marjon Gillbanks, within Centerpoint’s Physicians Group has delighted me with the doctor’s concern, care, and maintenance of my health physically and mentally.

Jeff Marsh: Wait time was good. New facility was fine.

enaae: My first visit with my PCP was horrible. I won't be returning

Jen Davidson: Was told that they do not want me as a patient. My former Dr office closed last year. I needed a new pcp to have knee surgery at the beginning of the year. My husband had been there and seen Dr Nyguen. He had only been once or twice. I called and said I'd be a patient of Dr Pourakbar as he was taking new patients. the first time I went in he asked why would you pick me?. I said I don't know any of the Dr so any was good. He was making me very anxious. My blood pressure was very elevated. He brings up the BP. I told him it was unusual. I go back for another appointment amc he again acts as if he does not want to bother with me. Again BP up.had two knee surgeries and BP no problem. needed to make appt to renew my anxiety meds. only 2 BTW. I asked for a different Dr. He just makes me uncomfortable. I was told they had to ask. Dr Edward's was asked. after waiting 48 hrs for a return call they called and told me that she said no and that if one says no they will all say no. she was so rude I literally almost cried. I'm a healthy middle age woman that only goes for checkups. I mean why?I didn't think it was wrong to let them know I was not match for that one Dr. but I guess being honest gets you no Dr.

Molly: I always experience care and compassion for me as a patient

Scof 1945: Got in to see the doctor right on time. He seemed knowledgeable and concerned about me as a person.Came back for blood work and had to wait about 40 minutes in the waiting room but the phlebotomist was pleasant and actually painless! 🙃

David Zagalik: Been coming here since the opened at this locationVery pleased with my care , which has always been amazing.Even when my Dr is out of town , the other Doctors give me above and beyond careFollow up care is ,easy scheduling and extremely friendly front office staff are very professionalI have recommended this care center numerous times

Rita D: I love my Dr and all the workers. I highly recommend them to anyone.

Teresa Smith: I love my doctor Ami Edwards she is honest with me and her assistant Cassie is the best! Everyone there is nice and caring!

Lisa Mahaffey: I walked right in. My appointment was on time. Very pleasant experience.

Peter Merry (MERRY WEDDINGS): I have always felt very impressed and well cared for by my Dr. and his staff.

Mark Stalsworth Sr: My wait wasn't too long. My Dr. went over my test results and answered my questions. Good appointment.

Stewardship Capital: Dr. Gunn and Encompass Health have made my annual exam process efficient and extremely helpful, as usual!

Ronnie Biggins: Best Doctors and staff in the Kansas City metro area.

Ut Ho: Friendly and helpful

Terri Phelps: The doctor is on time and easy o talk to.

Sarai Perry: The facility is clean, and the nurses are nice. But, if you are a woman who is heavier or overweight I would warn against going here or at least be aware that this is what they will focus on. I was referred here to get answers about a medical issue which was unrelated to my weight. The doctor talked about it in my appointment and the only comment on my follow up call was to “loose weight”. The doctor or nurses never asked about my diet, exercise or habits. They seemed completely distracted with my weight despite it having no gravity on the medical issue at hand. I am very disappointed with my experience and will be searching for a new doctor.

Tanya B&S: I like this place, people are very nice and my dr.Shaikh is the best!!! Thank you so much for your care!

Cindy Diaz: Took time with me and answered all my questions. Didn't have to wait long either.

Wendell Johnson: Home away from home

Edie Debuhr: I have always had the best care imaginable. Everyone is kind and always caring and that puts me at ease. I will never go anywhere else. THANK YOU ALL FROM THE BOTTOM OF MY HEART!!!

J B.: Dr. Gunn Cares about his patients!!! Always open to talk to , discuss options, ways, different medications, etc. I keep coming back to him. No complaints! Great Dr. !!!!

Barton and Lucinda Bedwell: Everyone was caring and compassionate.

Peggy Accomando: The nuses were very kind and helpful, I had my knee replaced they got me up right away ,I thought it would hurt alot but it didn't. I would go there for anything in the future

Rebecca Chappell: Since I am claustrophobic I dreaded getting an MRI, especially since I previously had a bad experience with one. It was my good fortune to have Anna as my technician this time around. She made a world of difference in the way she handled the process from beginning to end. She kept me informed of each step, encouraged me and showed sincere empathy for me, the patient. Thank you Anna!

michael c: Received outstanding care in the ER for hand laceration despite a packed ER. Jenn, NP stitched me back together with steady hands and Bianca, RN were both rock stars in providing care. 5 ⭐️ . Thank you again.

Arquetta Fell: My experience for 7 days with the Icu and hospices staff was Amazing regarding my mother.

V Martin: It was great. No issues.

Jennifer Nichols: It was better then I thought it would be, but, I feel like I wasn't really even treated I saw one person when i was checked in just to sit in a chair and get x-rays no one really evaluated my injury I saw mainly a nurse. I mean the staff where very nice from what time I did see them, bit it sure didn't feel like I was receiving any kind of care.

Katie Conyers: The only reason I'm giving a two star rating instead of a one star is because the nurse practitioner and final nurse of my visit did seem to care and want to provide help.I was in the ER for over 8 hours for severe abdominal/ovary pain. In that time, I never was moved to a room. After I went through triage, they moved me into another waiting area full of other post-triage patients. Not only was it incredibly uncomfortable, especially already being in abdominal pain, but there was no sense of privacy. Any and all information from registration to medical news, was given in front of everyone in the waiting hallway.I needed to have a CT scan to try to determine the cause for my pain. I got the scan in a timely manner, but then proceeded to sit there for over 3 hours before a nurse finally decided to investigate why they hadn't heard anything. Apparently someone had forgotten to submit my results resulting in the lengthy delay.At the time of triage the nurse practitioner said she wanted to start me on an IV of fluids and Zofran. Once I was finally called back to see the NP about 4 hours later, she wanted to know if I was feeling better after the meds. That was the first opportunity I had to mention to anyone that I never received the meds she prescribed FOUR HOURS EARLIER. No one came to check on me in the waiting hallway once the entire time I was there.My final complaint is about the "paramedic" that did my blood draw and put the the IV port in. She was so busy talking with a coworker about when she was going to be off and what she was going to do that she could hardly give me time of day. She roughly stabbed the needle and then proceeded to have to dig around trying to hit the vein. I don't have scientific proof, just the opinion from a physician at another ER that I had to go to a week later, that the rough injection has now caused a superficial blood clot in that arm.

Donetta Moore: As always, very caring and kind people

Natress KELLEY: As usual, good patient service.

Isaiah Mitchell: This place is not good

Brenda Tillery: Competent and efficient staff in Emergency Room & Radiology.

Maya Dotson: The medical staff are friendly but this last visit I felt when being discharged I was being brushed off/ hurried to get me out. Nothing was explained regarding results from my ultrasound/ x-ray. Just shown results were in my discharge folder. I had to ask what to do about my swelling behind my knee. At this point I'm dissatisfied with Center Medical Center as a whole including their ortho doctors. I will be seeking care in St. Louis I know I will get the proper care there. I will say the ER follow up scheduling department has been great trying to help me schedule follow up appointment.

Vicky Combs: In my most recent experience there on May 16, 2023 the level of incompetence in the clinic where I was sent for my procedure was down right dangerous! I will never go to Centerpoint again, am in the process of having all my doctors changed to the KU system, and will be happy to explain in great detail why the situation at Centerpoint was so dangerous to anyone seeking the information.

Mike Smith: My visit was just fine everyone working there really helped me and I am feeling much better now

John Dold: The doctors and nurses were wonderful. The Physical Therapistswere great. Very very happy with the care I received.

Ellen Jackson: Staff was great. Procedure was easy and technician and nurses were awesomeThanks for taking such good care of me while I go through treatment. God bless you all

Mike Wheeler: Professional always

Norman Roy: Every time we have used Centerpoint Medical Center... the care has been outstanding. I can not praise their efficiency, professionalism and kindness enough.

Kelly: I spent 5 days in ICU From May 21st.2023 to May 26th. 2023. The Nurses, Doctors, Physical therapy was all nice, respectful,care giving people. They save my life. They were all excellent.. Thank you, Kelly Anschultz

Dareyn Worley: I went to the dr a month ago to get my prescription refilled and they assured me they would send it to the pharmacy and when I needed to pick it up the pharmacy had nothing from the dr office. I had to call them again and wait on hold for 20 minutes to get anyone to answer and help me.

Doris: I think these reviews are bogus. I'm not a new patient, and I have been told to see my doctor, who I have been seeing for 13 years, I would have to wait almost a year. Had to go to urgent care. I guess the care of long-time patients doesn't matter.

Edward Daly (Skippy): It was probably the quickest visit I've had in a couple of years. Of course, I didn't have anything "new" to report. And the N.P. was still very thorough and didn't feel that a blood draw was necessary.

Stacey Owens: Doctor maven and doctor rotundo are very compassionate they listen to their patients and do the best care that they can they are very knowledgeable and answer very many questions that you ask they are so caring that they will Hug or bump your elbow during covid I recommend them to everybody

Donna Haines: They are very timely and we appreciate that

Mark Shaw: Dr. Patterson and her staff are attentive, compassionate, and professional. In and out in less than 45 minutes.

C.K. C.K.: I am not sure how this doctors office has such a high rating. The staff is not very knowledgeable. They claim their doctors are not taking any new patients and insist that you make an appointment with one of their nurses. The nurse I see is not knowledgeable on certain medical conditions and tends to have an attitude when I make an appointment to be seen.As well as, the person who does the blood draws; I’m not sure why she is still there. She does not seem to enjoy her job whatsoever and also has an attitude and is extremely rude.They also tell me every single time I go in that I do not owe anything and that my insurance covers me. However, I got a letter in the mail saying I owe $20 for a co-pay from this doctor office. They told me I could just pay it when I go in for my next appointment. My next appointment was not for a few months and they sent the request for $20 co-pay to collections and now it shows up on my credit report. They will screw you over time and time again.I definitely would not recommend.

Marie Westphal: Dr. Maben is very knowledgeable, and listens carefully to all of your questions and concerns. She and her staff are caring and courteous. It's easy to get a timely appointment, and there is never a long wait to see her.

Joe Spicer: My husband and I love Dr Maben, she always puts you at ease, she listens attentively to everything you have to say and she explains things in words and terms that you can easily understand,She's very friendly very thorough and she sincerely cares about the well-being of her patients

Doris Durst: I felt like I was treated great, also got a call back on the results of tests. Great job.

Cindy Mosbauer: I appreciate the care and attention provided by Megan Pollema NP and her nursing staff.

Lisa Breshears: Everything ran very smoothly on this appointment. This was probably the quickest I have been in and out in less than an hour. I appreciate the fact that my time is as important as everyone in this office.

Jimmy C: Had appointment on short notice and problem was solved in a timely manner friendly atmosphere

Lana Flanagan: Very through and kind.

Tanya Goodpasture: All of the staff is very kind.

Samantha May: Dr. Patterson and her staff/office staff are wonderful. I highly recommend!

Ted Apley: Simple visit, then labs, followed by report of results. Doctor was on schedule.

Denise Potter: I have been a patient of Dr. Carother's for many years. I never have to wait after checking in and she is always prompt and very helpful. She always answers questions and is instrumental in keeping any tests scheduled and following up with any information I might need. I have followed her from office to office and will continue to do so. She's the Best!

B ward-gales: I've been going to Family Care for years. Staff and Doctors have always been so kind to me. I recommend Family Care of Independence to anyone.

Joy Sanchez: I always feel that I’m rushed. The doctor was almost an hour late so I realize she was rushing because she was behind.

Lauren Nash: I have had a horrible experience with this group as I am switching doctors. They won't send anything to the new dr without a fee.. and of my other 20 doctors I have gone to they are the only ones who have charged. They won't even let me walk into the office and get MY records without charging me. This is absolutely ridiculous. They didn't tell me about the fee until they had "supposedly" already sent everything over (they didnt). Then when I just wanted to walk in and get my stuff they were very rude about it. Unless you want your medical records under lock and key and you can never access them.. dont go here!

Kaitlin Sisler: Mandy was extremely disrespectful and dismissive toward me. Don’t be in healthcare if you don’t want to treat patients with kindness and respect. I will no longer be coming here.

Mrs Bryan: I can’t even express how much I love this medical office. I have terrible anxiety, especially when it involves my health and going somewhere new. Luckily, the staff were so helpful, patient and friendly. Thank you Mandy and Andrea. I think I found my long term provider, which eases my anxiety. I highly recommend this office for your medical needs. They even offer virtual visits, that’s convenience!

Ashley Shamblin: This place is ridiculous! I had 2 appts scheduled for my daughter and I back to back they would only see one of us. I called because I was running late and they instructed me to come on if I could get there within the 15 minute window. We were scheduled from 1:20- 3-20 an hour a piece with the same provider in the same office. I walked in before the 15 minutes and they would not see me. It is very difficult to get an appointment these days. My appointment would’ve literally taken half of the scheduled time allotted for the exam. They are rude and don’t want to be bothered with you! The lady Brandy at the front was very nice and helpful but no one would get up and go explain the situation in the back and if they would’ve I probably would’ve been seen

Danna McPheron: This clinic limits the number of appointments per day, which IS the downside of going to this particular clinic. Every time I call this clinic to set up an appointment, I had a reasonable expectation to be seen as soon as possible. The soonest the doctor can see me is in two weeks. I don't have two weeks. I have an immediate concern that needs to be looked at asap, not in two weeks. Having to wait two weeks to be seen for an issue is ridiculous. I should not have to wait this long to be seen by a doctor for a health concern. What happened to quality healthcare? What happened to excellent service? We don't matter because the staff at this clinic are not concerned about our wellbeing. I guess a phone call to Guest Services is my next option to lodge a complaint about this clinic. The COVID guidelines have been lifted. There should be absolutely NO reason to limit the appointments each day. Open up that calendar and start giving us appointments for the SAME DAY service we expect so we can have our health concerns be addressed. I absolutely will advise anyone to go somewhere else for their better healthcare options. This is ridiculous... TWO WEEKS!! No thanks. I want to be seen the same day for health concerns that needed to be addressed asap. Screw this clinic..

Katy Palmer: The receptionist/front desk staff were amazing and so kind. I got to my appointment 20 minutes early like they requested but I waited 50 minutes on top of that to see the nurse practioner. They told me it would be 5-10 more minutes around 20 minutes prior to that. When I saw one patient who got there after me left, I also left. It is silly to request someone be there 30 minutes prior but leave them waiting for longer.

Carmen: The front desk staff and the healthcare workers who begin your appointment were fantastic which is why I’m rating 2 stars. The NP Joe was not. He had the worst bedside manner I have EVER experienced, and I have had to see many doctors throughout my life for a chronic illness. He was patronizing, argumentative, and rude. First he didn’t believe me when I discussed my condition, then he admonished me for not getting it checked out, as if that’s not what I made the appointment for. Multiple times he said, “I’m not going to argue with you”, when I tried to advocate for myself and provide him with as much history as possible. I left the place defeated and in tears. If you want the compassion and care University Health talks about, do NOT see Joe.

Benjamin: I love the entire staff there. They are great. Everyone is nice and friendly and you don't have to wait very long.

Brenda Mannering: Best Dr.s ever. Great nurse practitioner. Love them all. Would recommend to anyone.

Betty Hagger: Great experience with all.

Valerie Matula: Absolute worst care ever !!! Change Doctors every three months. Please do not go here

Michael Dean: Dr. Joseph Nichols has literally saved my life twice in the past year. Pretty much the only guy I trust with my healthcare. I’d highly recommend him!

Matthew Medina: Called to setup an appointment was put on hold immediately. After a few minutes someone got on the line because I heard the background noise and they hung up on me

Joseph Miller: I called to set up an appointment, as a new patient. I was on hold for more than 15 minutes. I finally hung up, calling a different clinic...

Ranita Stinson: I love Dr. Clark. She listens and is very thorough!!

Cathy Downum: I love this place people are friendly and love the Dr! Dr Clark but she's gone now. As for Dr O...ha he doesn't give a rats add about his clients/patients. The nurses are rude when they return ur calls

S D: I would have to say my doctor is good but you pretty much have to make a appointment every time you have a question .Nurses will not call back .So doctor 4 star but staff 2

Marc Walker: Caring workers.

kay kay: Dr Clark, the MA's, and the RN are pleasant individuals. However, the front desk Lady is very rude and how she talks to individuals is very demeaning.

Jammie Ruiz: I wouldn't even give one star if it were not required for writing this review! When myself and my husband started going to this office years ago, we saw Dr. Randall Cramer. We were both very pleased with him. As of recently he has left this practice(I would be interested in knowing why) Our care was referred to the practices Nurse Practitioner, Shaun Riley. My first visit with her went fine as we are relatively healthy patients. However, when I recently discovered I needed to have an outpatient procedure done, it took the office two days to get me the referral information needed to schedule the procedure at another location. I was certainly persistent when calling them multiple times in attempt to expedite the referral process, but not at ALL disrespectful. I did make it clear that if they couldn't get the information to me by the end of day #2, I would come in and pickup my records and seek care at the ER. I am in a significant amount of pain and a delayed referral is only prolonging the care I need. I was absolutely SHOCKED to receive a phone call from this Nurse Practitioner, Shaun Riley herself, NOT to check on my well-being or out of concern for my pain. Rather her call was to scold me (the patient) for "belittling her staff". I also work in healthcare and none of the Doctors in my practice would EVER, consider calling a patient and scolding them for any conversation they did not participate in!! Again, I did NOT belittle ANYONE, during any conversation but Shaun Riley seems to think it's OK to contact her patients and accuse them of being disrespectful!! Maybe she should focus more on running an EFFICIENT and CARING practice. Needless to say my husband and I will take our medical needs and our private insurance, to a more caring, family oriented provider. I would NOT recommend this office and DEFINITELY not Nurse Practitioner Shaun Riley!!! Newsflash.....Patients pay your salary!!!

Esther Okerson: Dr. Clark is the best primary care physician I've seen. I love her so much I started taking my daughter here instead of a pediatrician. Dr. Clark truly cares and listens to your concerns and is proactive with treatment. I would highly recommend her and this office to anyone!

Beth Taylor: I was feeling super bad and I called but was put into voice mail so I honestly figured I wouldn't even get a call back. Within 30 minutes they had called me back and were able to get me in to see my doctor directly. I didn't even have to wait in the waiting room but that's because I was sick. Everyone was so caring and considerate. This is one of the best groups I have been a patient with. I plan to continue using them forever. Jessie Krueger is awesome and her staff is awesome and the office manager is just wonderful. You guys rock!

Stacia Martin: I am very pleased with the service I receive from Heritage Physicians Group. The staff is always very friendly and helpful. Appointments are also timely - I don't have to wait a month to be seen.

Tom Neely: As always I was treated with kindness and respect.My appointment was on time and Dr. Medlin questioned me and listened, then examined and offered professional suggestions and solutions to the issue.

Linda Smith: Truly appreciate all who work in this office. Yolanda at the front desk is a joy.

Debbie Sharp: I love Dr Medlin, she covers everything and listens to my concerns each time I come in. Yolonda at the front desk is always a joy.

Candrea Karns: I love my doctor doctor Midland she's an awesome doctor very thorough her staff is wonderful they're very caring you're taking care of me for a while and but I like it they treat you to where you're very comfortable I don't make you feel uncomfortable or judge you for anything that you're going through they're all wonderful people at the Heritage Physicians

Rozan White: My physician was very helpful and thorough during our televisit.

Frances Ciliberti: I've been going here for years. The staff is so nice and they care about my needs. The doctors address all of my concerns and give me the best advice, among answering all of my questions. I would definitely recommend them for your health care needs.

Michele Jeske: Megan is an amazing physician who truly cares about her patients. I am so blessed to have her as my physician!!👍😊

Gregg Coldsnow: Caring, friendly, and willing to listen. From the receptionist to the nurse to the doctor. I believe I've finally found a good match.

Janice Fleet: We really like Dr. Medlin and the staff. Just wish there were 2 of her.

Annica Hoyt: The staff is very friendly and willing to go above and beyond to ensure patients get a proper diagnosis.

jackie Stirton: I am a new patient and everyone was polite and efficient. Dr. Jessie Krueger was very helpful and patient, as I hadn’t been to the doctor in a long time.

Tasha Turner: Megan is fabulous!!!!!!!

Karen Blakeney: I saw Jesse Krueger as a new patient. She is very kind and caring. She took the time to get to know my history and needs. The office staff are very welcoming and helpful as well.

Pamela Lisle: Really appreciated all the time Dr. Medlin spent, and the help she gave me. Grateful that she is my doctor. She also scheduled a follow up to make sure her recommendations were beneficial to me. 5 Stars!

Andrea Self: Became a new patient of Jesse's and couldn't have been more please with my visit. She made me feel so comfortable and was able to answer all of my questions.

catmom 720: I've been a patient of Megan Pollema, NP for a few years and decided to stay with her when she transferred to this office. I had my first visit here on March 10. Yolanda, the receptionist, greeted me with a big smile. I enjoyed chatting with her as I waited for my appointment. Ambroa, the medical assistant, was very friendly as well. She treated me with kindness and respect and was very professional. My appointment with Megan went smoothly and she was so easy to talk with, as always. I'm a nurse and am very picky about my health care providers. I couldn't be happier with the staff at this office. I highly recommend this group!!

m burt: Efficient staff. Very welcoming, caring and organized.

Jana White: Love Dr Medlin and the entire staff!

ashley morgan: I had a great experience today. Front desk was very friendly and helpful. Kelby Schroeder was great. I felt heard I felt like I have a say in my care. I felt like she is working with me instead of telling me. Totally different experience from the Blue Springs office. Where the front office is rude along with the uncaring doctor.

Jacob C: Dr Jayne Bumgarner is the best primary care physician I have ever dealt with. Thorough and great bedside manner when I have seen her in person, and allows the option to message her for non urgent issues and responds quickly everytime. Cannot recommend Dr B enough

Blake Swearngin: They never answer the phone. If you stay on the line it will eventually hang up on you while you wait. Just trying to get some health care here but nobody ever answers.

tanya fowlkes: The office staff was rude, unprofessional while trying to be set up as new patient. If that is the care they provide upfront. Don't want to be seen there. Will look for another doctor

Chris Nunn: Elegant dishware that adds a touch of comfort to your meal planning.

Rudder30: Saint Luke's sent me a Text reminder and sent me to the Dr. Office in Liberty, which was incorrect. The people at the Liberty office were really nice and apologetic for the miss information. I call the Independence office and told them what happened, they said they couldn't get me in for two weeks. This was their fault, they didn't apologize or anything. I took off work to do this and they didn't care. Also if you notice the Independence office doesn't update their web site for what doctors they have on staff and also their voice message is incorrect. One doctor has been gone over a year and he is still listed.

Brandy Nicole: Updating my review because Dr. Werth is no longer with the practice anymore. I am now seeing Dr. Hamo who I love already. All of the staff is really friendly and helpful, and they call in refills the same day usually when I leave a message on their machine. Recently, I had to call them because I was not feeling well mentally (crying hysterically on the phone) and they returned my phone call within ten minutes and got me in for an emergency appointment to see Dr. Hamo. I appreciate that they prioritize mental health calls as much as they do medical emergencies. Dr. Hamo took his time with me and listened to my concerns and how I was feeling even while I was crying my heart out and discussed ways of coping with stress.It's nice to know the staff at Saint Luke's cares so much about their patients because that's honestly few and far between in healthcare nowadays!

Mary Hennessy: I like Dr. Guerra very much, would honestly give him 4 or 5 stars but the support staff leaves a lot to be desired. They are short with you over the phone and also in person. If I could see him without going through those individuals it would be much better!

Joe Hillebrand: Dr Werth always takes time to listen to my concern and is always reassuring. I can email him directly with questions. His nurse has always returned my call same day if calling by noon. The appointment side can use a little improving. I don’t think they always try very hard to work in an appointment. However, we have used the walk in clinic at the Saint Luke’s East hospital location

Timberley Hidalgo: I called very sick today, fever and head cold. Receptionist said leave message for nurse to call me in something, I did at 8:45am, I called back 9:30am, never heard from nurse for Dr. Guerra, I asked for another doctor, she said I must wait for nurse, no appointments available. She at least should of told me about St Luke's Walk-in clinic in Blue Springs. I waited to 1:15pm, nurse never called me, and this receptionist told me about Blue Springs clinic. They need train schedules better!! I'm very sick. At 1:45pm Nurse Amy calls leaves message, doctor out today, she has appointments tomorrow, while I just called earlier they said nothing till Friday. This place is a Joke!! Plus she said I should go to Hyvee for St Luke's walk in clinics. Why no one tell me this this morning, after I waited all day! Tired of this doctor office, looking for new doctors office!

mike Dines: Love my doctor and staff but at Luke's has everything so understaffed that a simple thing like seeing your doctor becomes this huge undertaking. Terrible. When I need my doctor I don't need her w month from now. Very frustrating

russell burton: Very rude to begin with. Got chastised for not regularily being there for a pro time. What he failed to remember was that he cancelled my last appointment 3 or 4 days before the appointment. When i brought this fact up he kicked me out of the office. I thought for sure it would be snowing outside from all the snowflakes.

Laura Shafer: I have been a patient for 25 years since Dr Steiner was practicing at Family Health off of East 24 Hwy. I appreciated the friendly and helpful office staff there. When I was sick they could usually get me in the same day. Ever since he moved to St Luke's Primary Care I have been disappointed. The office staff is rude and unprofessional in person and over the phone. (like mentioned in several reviews)Dr Steiner retired in Dec 2018 and I knew I was going to have to see a different doctor. I was sick a week and a half ago so I called for an appointment and they said I couldn't make an appointment because I hadn't seen a new Doctor yet. I ended up having to go to the emergency room with pneumonia. I was told to make a follow-up appointment with my PCP. I called on Monday and they couldn't get me in until Friday. The women that checked me in said my insurance card did not go through. I told her that my husband had just retired and we were going on cobra. I called the cobra office and they said it would take 7 to 10 days to put my payment in the system. The office staff didn't even try to help me. They didn't ask if I could pay out of pocket and when my insurance paid them they could reimburse me or any other type of arrangment so that I could be seen. I have always had insurance and what insurance didn't cover I paid.I only wish I could give them a zero rating.

Alli: Dr. Bumgarner is an amazing doctor. She actually takes the time to listen to your needs and I am always happy with my visits when I come to see her.

Lisa Stutts: So far my only complaint is how difficult it is to get into see someone. There typically is no availability to see someone the sameday if you need to get in right away for a problem.

Kelci Stephenson: I love the doctors here, but the front desk staff is consistently rude and inconsiderate every time I deal with them. They also make no effort to keep your privacy when speaking to you. If it werent for the doctors here, I'd go somewhere else just because they're so off-putting.

glenn Smith: Great and efficient staff, very comprehensive medical group!

Sandra Hedges: Love the doctors, and back office and front office staff. Very concise, helpful, friendly, and efficient.

Mr M: It's pretty calm there. Haven't had any bad experiences

Lance Warman: Unprofessional and rude.