Best Industrial Bank Independence Near Me

Maryanne Heinrich: Although the staff were courteous, I stood in line for 15 minutes to get to the ONE bank teller that was available.

jeanie “Sunshine” hendrix: BoA ATM are the easiest & best way to go! Deposit cash, checks, withdrawal money, check your balance.. what more can you ask of a bank. Best ATM bank I know. I've been with them for 24yrs. Honestly, I'd rather do the ATM because a while back I went inside & had a problem with the teller. She was a very rude girl- Over me cashing a check & I had to write my last name in the "pay to" line because the person put my maiden name on check by accident. I told her I've been with yall for 22-23yrs and the ATM takes it. She wasn't happy nor would she let me cash the check. I almost quit the bank over it. Still deciding... already opened another account with a different NICER bank. Not sure what I may have up my sleeve.However, before this BoA has been Great to me!!! Though they have no problems hitting you with $34 overdraft fees, multiple times in 24hrs, even if it was $2.00 short. Come on yall! People are struggling and for you to take that kind of money from our pockets when we didn't/don't realize we went $2.00, or however much, over in our acct & evidently we were broker than we knew so you just take it & make it worse & harder to cover due to your HIGH CHARGES. Which takes time to recover from, due to your fee!!, & it's not like we weren't coming to deposit more money & fix our issue/mistake!!!! This is how banks do you.. they want your money in every way they can grab it. Who's literally robbing who here..???.... I understand a fee but $34?? Pityful & you should be ashamed.It's the mean teller that has me mad so she caused this review.

Cheyenne Wendegatz: I'm giving 5 stars because of Melissa, the manager that helped me. She was straightforward, knowledgeable and honestly uplifting with my current situation. The world needs more professionals like Melissa so thank you!

Jairon Bueso: Hablan español? Esque quiero abrir una cuenta de ahorros

Kimberly Erickson: Couldnt help change my number and even let me pay my auto loan from another bank card… horrible service!!!

howard lotven: Sorry I cannot give this a zero. Should of known I was going to have problems when I first walked in. The employee at the front desk was leaning on her elbows and did not stand up when I came up to her. Asked me what i needed in a slightly perturbed manner. I told her I had several documents I needed to complete. That the documents were sent from Bank of America. I handed her the first document, a distribution from my deceased mother's cd, she looked at it and said, " I've never seen this before." RED FLAG! Then said, "Oh, this is for a minor." I told her no, it is for a distribution from my deceased mother's account. Rest of the paperwork has already been filed with Bank of America. She said, so I just need to mail this in? No, i can sign it here and get a certified check for my distribution. She then handed me back the document. The other document was to change the signature on the account held by me and my mother to just my signature. Told her I needed to change the transfer upon death information. She first said i couldn't do that, then said I needed a banker to do that. DUH - WHY DOES SHE THINK I CAME INTO THAT BRANCH. At this point I said, "Thank you, but I am going to a branch where they know what they are doing." And walked out. When i said that she finally stood straight up instead of leaning on her elbows, which she was doing the whole time and watch me walk out. A second employee was standing there the whole time and never said a word. After reviewing the reviews here, before I left this rating, I am now not surprised at the "service" or lack thereof I received at this location.

Michael Killion: If I could give 1/4 star I would. Today was the second time in a row that I walked into this branch and was treated SO rudely I was dumbfounded. If you are thinking about opening an account with this bank, go somewhere else... really. The last time I went in to cash a check and they told me, "we have no access to our cash right now". What? Also, the description on google says "drive-thru services". Nope. Go ahead and get out of your car and walk in for the simplest transaction. 90% of other banks still have their drive thru open so do yourself a favor and go there.

Curt Tadlock: Worst BofA branch in Kansas City metro! ATM out of service with one person at the counter. Never again!

Jonathan Taisi: Worthless

Ashley Anderson: Opened a new account with them, (I already have a checking and a savings it was a secondary checking) did not get sent or notified of a pin for the card. instead on the card activation letter it says I will be mailed a pin but it has been 2 weeks almost and haven't received a pin. no biggie except I've tried calling to get ahold of someone to set it up but no one answers the phone at this branch when I call it, and if I go through the automated voice prompts all it wants to do is re-mail me a pin. that doesn't work or solve any issues when I cant use my card that I have NOW. So I use my lunch (I work business hrs. M-F 8-6 so I am never "free" during their hours) to go there, and instead of being dealt with by a teller I am simply "checked-in" and have to wait. no biggie. but there are TWO tellers not doing anything while there are two people in the offices and one man in a separate cubicle (he's irrelevant in this bc I don't know what his title is) but one of the people in the office has an appt that shows up and he is working with them. the other person is a lady that is on the phone with someone about getting an appt set up (so obviously their phone's work, don't know why I could NEVER get ahold of anyone). she comes out and takes the lady that is waiting with me (she is trying to open an account - which is like a 30 min thing) so I am a little more irritated now (waiting 15 min already) - like if I was sent the pin info from the beginning or if someone could answer the phone this could have been resolved. My pin situation was a 5 min thing TOPS, but instead they have tellers twiddling their fingers when they could be helping people. This is not directly against the tellers that were there themselves, they do not have control over their job duties. But if BoFA is going to terminate the drive thru services, not provide pins to new cards, not answer their phones, or fail to use basic understanding of people's time then why bother?? Never really had an issue with them before, but as someone who has been a customer for years trying to remedy something that is not my fault, VS you (BoFA) favoring someone who is not even a customer yet seems off. Also please learn to prioritize and service your patrons better. I have to use ANOTHER one of my lunches tomorrow (I set up an appt this time) fixing an error on their part rather than having a true lunch.

Vicky Garcia: Walked up right before close time and doors were already closed.

Kelly Robinson: Today we spoke with Jason Brant at the Independence Missouri location, he was so patient and deserves recognition for his excellent customer service skills and expertise. He spent over an hour trying to reach a representative as they were being difficult to deal with regarding transferring us to the correct department for our issue. What a huge help he was and thankfully because he was diligent and knowledgeable it was taken care of! Thanks Jason

Miralda “Princess Mimi” Aguilera: Worst location ever. Simply just rude people working there. To the ladies behind the counter to the guy that’s just there to answer questions. EXTREMELY rude people.

Ashley Cosgrove: 8 bank members inside and NOT ONE can open the drive thru? Its raining USE common sense for your customers!! Oh wait their conversations with each other are more important 🚮🚮

B: Had issues getting a mobile deposit cleared and the manager Jessica Larson and Tina were absolute unprofessional pigs would not even consider helping me just wanted to argue how they couldn’t help me in front of whole bank, Called customer service myself like they should have done and got the situation quickly rectified (just like i told them would happen) with no help from them then closed my 20 yr account. Will never do business again with Bank of America due to Ms.Larsons unprofessional and amateur conduct.

John Freeman: Personal account for 15yrs with the Independence location . And the want to hold estate check for 10 days. BS

Rick Mitchell: So I stop in on a Friday afternoon after getting my check. I'm not a firm believer in the banking system so I don't currently bank anywhere. It's places like this that make me that way. I only came here because this is where my employer chooses to do business with. I hand them my check and just asked to have it cashed. She promptly takes my check and asks for my I.D and right thumb print. At no point in time does she mention a fee for cashing a check. She gives me my cash and I start walking out and realize it's $8 short. I tell her and she then tells me about the fee. I would have never cashed a check there if I had known it cost so much. Little Ma and Pa banks don't charge that much. I'd figure a bank with as much as these people they could afford to let people cash checks from their own banks for free. Hell no it's $8 bucks. That's insane. Never again. Banks are the real criminals.

Alycia Nichols: On a Friday morning....just one teller to cover the counter AND drive.thru?!?!!?!?! Seriously???? Bank of America has slippedWAY below what’s acceptable for customer service!!!!

kim C: Closing at 4pm during the week doesn’t work well with working folks!! We will be finding a new Bank!!

Michael Fields: Went to the counter to withdraw money from my account for a money order even though I had my valid drivers license and my debit card The teller refuse to give me my own funds she said my signatures did not match over 15 years with that account never had this problem I think it's time to switch to a credit union it's my money and I want it now !!!!!!

Patience Loring: I usually go to another store but this one was so awesome it was bigger than others and it had like everything we even got D.I.Y. wind chimes can't wait for the kids to decorate

Belinda Williams: Clean store but will not be back. Only self checkout was available.

Amanda sullins: The store is always dirty and unorganized. The manager here is very rude and unprofessional! She could use some extensive training. Almost everytime I pull up she is outside smoking rather inside cleaning her store up and helping customers 🤦‍♀️

Patricia Turnbow: I like this Dollar Tree location. Shelves are stocked, & Self Checkout is quick whén you ónly have a few items¡

Shane Leibold: Long lines that went by quick. Had a couple of hustlers In There. One running register ND the black hair gal doin the running.. the night should go by quick for them.

Mom Rules: Its only my favorite store ever!1.25 store plus extra things 5 and up its still a budget place tho cant complain.

Jamie Wright: Came at 830 am as they are advertised to open at 8am on the door, bunch of people waiting to get in. The lights were on and doors locked, no one answered the phone. If they were going to open late, have the courtesy to post a note, it takes 15 seconds to do so. It seems simple customer service lacks anymore.

Beverly Moralez: This store is so horrible! It's always messy, never any items in stock. And the manager or lady in charge is rude and nasty! I won't shop here anymore. But beware of the "in charge" manager. She should go to classes or training, she has no customer service skills whatsoever. And don't use the coin candy machines, the have no part in that she says. It's not that hard to give a quarter to a customer if the machine took it but no candy came out. Im sure the machine operator's will give the store a quarter back.

Robert “Dotcom” Jackson: Very nice, large, clean store with a lot of selection. They have a large snack area, drinks area in the center of the street and rear refrigerated selection. It's bigger than most Dollar Tree locations and was well stocked. Staff was helpful, even offered to help me find anything and checkout was fast and friendly.

Amber King: They are very disrespectful and I wouldn't ever come back to this dollar tree and spend a dime here ever again the workers are not good with costumers.

Joan Adams: UPDATE: This location has now added a $5 section so be mindful when picking up items. Also this location has added 2 new self scan registers. I personally am not a fan if you are purchasing large amounts of items it also makes the shopping experience less personal. This is the way everyone is going these days. I swear sometime in the near future it will all be electronic with minimal human interaction. DOLLAR TREE IS NOT THE DEAL IT SEEMS! Besides hiking the prices by a whopping 25 cents per item, i just noticed besides regular tax, if you buy any food items you will receive a tax on top of regular tax, then because apparently they are fond of over taxing they charge some sort of transportation tax!! Yep I will stop shopping here. I came for a deal they are NO LONGER A DEAL! BUYER BEWARE!

Kevin Ryan “KCLoud816” Treece: You can get $50 cash back with purchase with debit,credit or EBT cash

Angela Beauchamp: Store has no air conditioning

Keiann McDonald: Store was stocked, associates were nice and helpful. Was impressed they had self check out!

Johnathan Daily: Can't keep items in stock

Cathy Deike: I love this place!

Judee Wilkinson: I wish the Dollar Tree close to me had the space, amount of merchandise and number of employees as the location I visited today.

Abigail Ventura: Me encanta

Wes Capell: Good selection of stuff and good price.

Carl Meade: Dollar tree in sugar creek on 24 alot of empty shelfs clean store nice workers.