Best Hot Tub Store Independence Near Me

Brenton Bell: I would highly recommend Recreational wholesale pools to anybody looking for a pool. The communication was fantastic and the people that helped make our pool were first class. They answered all our questions in a timely manner and really made us feel like our investment was 100% worth it. We love our pool and love that they are just a phone call away if we need anything. Great company with great people.

Rochelle Llamas: Awesome and helpful staff!

Arthur Koenig: Great indoor and outdoor showroom. Knowledgeable and professional staff will to answer all my questions. I would definitely recommend them if you are looking for a spa.

Jesus Salazar: Great team

Chuck Johnston: I bought my hot tub mainly because of the excellent job Logan did in explaining the features of this hot tub. No one else at the other places I looked took the time to sell me on their products.

Carmen Scott: Logan and his team were great! They really want the best for their customers and will go above and beyond to make sure you're happy. Logan, in particular, wanted to make sure that I was happy and making the right decision for my health. Thanks for everything, Logan!

Donna T: Great place I Love my Hot Tub 😎 Lot's of Variety of merchandise for Hot Tubs and Pools and customer service is Great 👍

Matthew Swisher: We recently purchased a spa from Logan who is a salesman at Recreation Wholesale. After getting the spa we decided we wanted to upgrade from the 300 series to the 400 series. I called Logan to discuss the upgrade. He wanted us to be happy with such a large purchase so he worked on the price and we got the deal done very quickly. Logan did a great job of handling our situation, he is truly a professional salesman. We are looking forward to the exchange of spa’s in the near future.

Christian Garcia: Discovered a leak and pump failure with my spa and had an easy time scheduling someone to come out for the repair. Got me up and running quickly and tech explained issues that needed attention. Appreciate the fast and professional service!

Bryan Harrel: They are very knowledgeable, friendly and I have referred many of my friends.

Jason Mummert: Logan Davis was a ROCKSTAR to work with. Super helpful bent over backwards to put a deal together and the follow up has been outstanding. Felt like the whole team treated me well and sale a great product. Thank you!!

Valerie Cable: I find the employees here to be very kind, honest & always willing to help this older non-mechanically minded gal!

Jacob Belfield: The woman on the phone was friendly and helpful. Her knowledge of above ground pools was impressive

Kale Soukup: Great customer service! They had the best prices I could find and they did a great job on my pool. I would recommend Recreation Wholesale to any of my friends!

Bruce Wilson: The service manager and service was fantastic!

Tami Froehlich: My husband and I built a custom pool and later added a hot tub to our property. Joe and his team did a fantastic job! We cannot say enough good things about Recreation Wholesale… the quality, communication of the sales and installation crews, and overall competitive pricing will not disappoint!

Tarsha Rafferty: Great experience, answered all of our questions and made sure we had all the information for installation. Highly recommend if you are looking for a hot tub. Ask for Ron!

Nilesh Patel: They were very informative about their products and helped me choose the right hot tub. Also delivered and installed everything perfectly. Hot tub is working out great and everything they promised it would be!

Josh Olberding: They are legit. I got a good consultation from Ron and he did not try to oversell me. I’m in sales, a critic, and he was excellent at his craft. The product was delivered within expectations. I thought I had an issue with the tub and they pointed out an electrician error that was confirmed. I’m pretty sure they will support me after the sale.

Rachel McCarroll: We had a wonderful experience with this company!! We had a job we needed done with our pool and while other companies were unwilling to help Recreation Wholesale was up to the challenge. They also were willing to come out next day, which was a Saturday. They were super pleasant and helpful and got the job done quickly and efficiently. Don’t hesitate to book them, we will definitely be back!!

Cheryl Wagner: Only good for pool supplies and floaties. repair service well don't have the part or they won't fix unless you buy from them.

Jared Lassen: I try to go elsewhere...

James Billingsley: Always great! Professional employees!

Dennis Fite: Quick and free water analysis plus competitive prices.

Lab Rat Sparkles: Very helpful very on point.

Domonic Hurst: Always good service when you can get a word in. The place is busy, seems like all the time. Terry, the manager, is a good guy. Knowledgeable and willing to go the extra mile without being asked. Only complaint might be there's a new junior staff crew every time I walk in. Think they must rotate lower level employees from a big staffing pool or something... heh... pool.

Jeffrey Vermillion: Great service

James Robertson: Excellent service! Very helpful! Really knowledgeable about pool products and pool maintenance! Nicole knows a lot!

Samantha A. M.: My local pool place.

Gavett Burch: The guy who runs the place is very informative and educational. I appreciate learning from him.

Mike Taylor: Nice clean store very friendly staff, unfortunately they were unable to supply the parts I needed for my older sand filter.

Mark E. Peterson: We wil be back they had a filter cap that was hard to find 7.05 and that’s with tax! Amazon wanted 18.55 plus shipping! Will return it after we get it delivered some day! Always shop around at your local box stores.Thanks The Petersons’s

Chad Dysvick: Bought an expensive pump for my in-ground pool. Pump broke down after 1 season of operation (never lost prime, never overheated, etc.). Leslie's won't fix and won't honor our warranty.

Carl Wilder: Awesome selection of pool products at competitive prices.

Jeremy Wolgamott: Awful. Very rude staff. Was on hold for over ten minutes. When I finally got to ask my question about a pool filter I was met with attitude like I’d asked the stupidest question in the world. Go to swim center instead.

Jerome Bisnette: Always a great experience, they are very knowledgeable and helpful.

Steve Moon: Corbin has always treated me with the utmost respect and is very knowledgeable with my questions and problems with my pool this young man deserves at a minimum 15% raise. You need a couple of employees just like him... Steve Moon

Josue rios: Horrible experience with Terry EldredI purchased some items to close my pool along with 12 blue water tubes to hold my pool cover in place.Before purchasing them I ask Corbin if I could open them to inspect them. He was nice about it but said no do to company policy.Once I get home and begin to fill them with water I realize that half of them are defective (cut to short along the welded seams)Some would not even close but I made them work.One of them had a leak so I drove back to Leslie’s (20 min drive)And I ask Corbin if he would let me keep the defective one so I could repair it since I had been inconvenienced due to not being able to inspect them when I asked.He said that he could not.I asked him to call his manager “Terry Eldred”He calls him and he tells him no that there is nothing they can do but exchange it.So I call Terry back and let him know how much I’ve been inconvenienced and ask him if he could let me keep it or give me an extra because I have a feeling I’m going to be driving back to the store if the other bags leak. I also let him know that I tried to inspect them before Purchasing them but due to their policy I was not able to. His fake customer service voice went away and he began to argue that “you don’t go into stores and ask to open the packages before you buy them do you?”I let him know that my point was that due to their policy I have been inconvenienced and I would like my time and business to be taken into consideration.He said there was nothing he could do but maybe give me 20%off on my next purchase....I spent 8.50 plus tax per bagI asked to keep 1 defective bag so that i could repair it and have a backup Incase the other cheap bags leakedOne defective bag worth less than 8% of my total purchase. Not to mention I’ve been a customer since 2006I work in customer service and would never treat my customers this way.If your sales and reviews have been declining I think I know why.

Pete Bergman: Terry and Corbin went beyond expectations to resolve my pump problems

Tara West: They are a great company so helpful and were able to get our pool going when another company couldn’t.

Rick Mouser: Best purchase I have ever made!!! High quality product with midwestern roots. My wife and I enjoy a soak several times a week, especially nice after a long ride or workout!

Teresa Barclay: First off Andy is great to work with and what a great personality. Andy was able to help fix my hot tub and in the process discovered how heavy my lid was. I was far past due for a new lid and he was so gracious to give me a used lid he had stored away. That in itself is huge and saved me some money for a while. I’m just grateful for everything. I took a chance based on the reviews as I knew nothing about the company. Going forward he is the guy!!! Super happy!!

Whittney Robison: Very nice experience with this business. Gave us a practical solution and the repair was better than our original setup.

Brandon Oesterle: Andy did an extensive renovation to a very old hot tub of mine, replaced everything except the shell. He was the only person in the area willing to take on the project and everything works perfectly.Update: 6 months later and he has remained available by text or call for any issues that have arrived. Couldn’t recommend this guy more.

Cayton Martin: never done anything business with him just i work at culvers and this guys always been great to us when he comes through

Rob Mckinney: I called Andy yesterday and told him the problem I was having with my hot tub. I sent him photos of the circuit board & diagram. He called me this evening and told me how to fix it!!! He's very knowledgeable and saved me a service call!!! I highly recommend him!!!

Donovan Brooks: The Hot Tub Man was phenomenal to work with! He was able to squeeze me in last minute before a hard freeze which I was very thankful for. Him and his associate were fast and professional. Would highly recommend and use again!

Nicole Gaage: Andy is great, called him and he was out here within 30 minutes. Had the hot run back up and running within 10 minutes. Very honest and helpful!!! Will definitely using him

Ellen Steinmann: 100% Professional, knowledgeable ,and honest.He fixed my hot tub issue immediately. The best there is.AAAAAAA+

Lyn Adams: I was so pleased with the hot tub man- Andy and his crew. They were pleasant, prompt, and efficient. Andy was straightforward and compassionate. Good service is definitely his mindset!! Thank you!!

George Guthrie: So impressed with this company. I bought a used hot tub that needed way more work than I was expecting. They came, they diagnosed, they fixed it.

Jaime Loren: The Hot Tub Man is fantastic. He's responsive, straight forward, and knows his stuff. He's a very busy guy, but well worth the wait! (I had contacted him in a busy season.)He came out to diagnose and repair my hot tub - knew exactly what was going on within minutes. My motor needed to be replaced. While he was there, he gave me an idea of how much it would cost to order the part and how long it might take to arrive, then verified the info when he got back to his store.However, he had the part I needed on hand (at his store) and was able to fix my hot tub that day due to an unexpected opening. He emptied out my hot tub, refilled it, and even went the extra mile and leveled out my hot tub - the concrete slab I had poured years ago cracked and started sinking. The water was several inches higher on one side as a result.He also had a fellow with him learning - he was great too.

Nat Newbill: Andy and his crew came to our home after hours...Not only did he fix the problem,he also fixed other future issues that he saw.This guy is the real deal,honest,reliable,and very professional.If I could give you 10 stars I would...Thank you,Andy-The Hot tub Man

David Langford: Wired the electrical in just a few minutes very professional and highly recommended

Natalie Schwartz: Andy and his helper were AHH-MA-ZING!!! Showed up on time, very respectful and careful with our property as well as the hot tub. Reasonably priced! Would highly recommend 5***** in my book!!

Buster Bledsoe: Everything from start to finish was very professional courteous educated and very fair priced p

Tommy Joyce: If you need hot tub...repair, removal, parts or questions this guy is so awesome, friendly, knowledgeable and he is such a professional.I highly recommend him. Trust me you won't be disappointed..he is The Hot Tub Man !

K L: I had an Excellent Experience today. The Hot Tub Man managed my expectations, provided excellent customer Service and was timely. Very knowledgeable, personable, honest and an expert in his craft. I Highly recommend!

Samantha Koons: Absolutely wonderful experience working with the hot tub man! Worked very hard on my hot tub and delivery was a breeze for me even with it going into a screened in porch. He hooked it up and had everything set up for us. He replaced almost everything in our tub and unfortunately we got a lemon part and he came back to the house within the hour replaced it and brought us a little something for our inconvenience. All free of charge because he respected his warranty which came free with the purchase. An absolute wonderful experience with a wonderful family owned blue springs company.

Lanie Draper: Andy and his crew were fantastic to work with. They were punctual, knowledgable and careful! I would 10/10 recommend working with Andy!

Matthew Arnold: Very reliable and knowledgeable. Honest and straight forward

Mandy Leibold: Should have read the reviews closer.

Person: Johnny came out and opened our pool yesterday. He did an excellent job.we’ve never Had our pool look so good. Thanks again Johnny. We’ll be a customer of yours for life.

Holli Naylor: Our family will always be loyal customers! We have used Peppers for all our pool and hot tub needs since they opened. After taking good care of us last year and getting a new liner installed on our pool, it popped a seam just before closing for the winter. Peppers promptly responded by getting us on the list for spring installation and came out and staked our pool for the winter.This spring, they quickly got us taken care of once again with another new liner. Johnny took the time to talk to us about the extra landscaping work we need to do and He, Alex and the rest of the team worked hard to get us taken care of in a timely manner.This company will take good care of you.

Lisa Goschen: Great customer service. Mary and Kim answered many questions that we had while deciding what to buy and testing tubs. Every single person we encountered, including John in service, and the entire delivery crew, was great to work with. Tub arrived quickly and everything was in good order.

jeffrey jackson: Sold us a pool a year and half ago, promised to open and close the pool for a fee every year and backed out of that service.

Lori Smith: The owner/manager was rude and arrogant. She knew her product, however, was not pleasant to work with. Because of her lack of customer service we're moving on.

Chris Dolman: Great people to work with.

Lillee: Lady with the gray/silver hair was so fkn rude. the cash register wasn't working and kept us waiting for 15 minutes and then we decided 2 leave. if she were nicer we would've stayed. she was also so aggressive with all the customers and the other employees. won't b coming back anytime soon.

Sue Mcqueen: I've been going to peppers since 2004 and they've always been very helpful but since they've moved they are very unhelpful and borderline rude. Won't go back

Shannon Novak: Great place and very personable. Both Josh and Kim go the extra to take care of you. Hot tub was delivered and had a small repair needed. John got the tub up and running in no time at all and was very professional and personable. I recommend Peppers highly.

Tim Broughton: Was looking when there were no tot tubs to be found, ordered ours, actually came in on time. Very informative and helpful. Would recommend Peppers all day long. Will go there only for our hot tub needs.

Alesia Burton: Great place!!!

Terry Emerson: We love to give our patronage to local businesses. Peppers being on North Oak is very convenient and has been a Northland staple for years. When buying a spa or any large purchase you can expect a few issues to arise until everything’s stable. So far our experience has been no different. Although we’ve had a frustrating experience with our touch screen control panel Peppers has reached out to the Spa Vendor and is working on another replacement control panel. They even gave us free items for our trouble. Remains to be seen how this all plays out with the control panel, but it’s great to know they are working to make an unfortunate situation right. Thank you Peppers for standing behind your products and service, that’s the kind of place that deserves everyone’s business.

keith troiani: Came in to purchase a filter they were out of stock I asked for the price she told me 4995 when I came back a week later the filter was in stock different lady but the price was 7650 so I said bye bye never coming in to get products from you again

ALEX: The people at this establishment have years of pool and spa knowledge. Definitely worth stopping in

Jeremy Adams: Thank you Kim, amazing to work with my spa turned out beautifully. Super fast delivery she treated me like family and made sure I was taken care of. Best customer service I've had in a long time. Can't wait for the pool next year. Also thank you to the crew at Peppers

Janet Hessenflow: Always have exactly what I need. Love the new location.

Joel Ricketts: I have always wanted a hot tub and Peppers sells quality products. They helped a lot, from selecting the right one, arranging financing, and helping me plan for installation as well as answering my hundreds of questions. Great work on the installation as well!

Rob Malone: There aren't enough words I could say about the level service I received. They were very helpful and the prices are very affordable and fair. I would choose them for any and all of my pool service needs.

Keith Deckman: The owner got aggressive and started cussing at me over me sitting on the curb talking on the phone while my family was shopping then threatened to call the police on me.

Kent Riden: Had good experiences at Hot Spot. They always have what I need, and I trust their pool water analysis.

tim macnerland: Lisa has always been great to work with especially when we got our pool 3 years ago. Lindsey at the store has been nothing but fantastic when needing help with pool water quality or parts. I highly recommend buying your pool and or hot tub from them!!! Every year they have been their to meet our needs well after the sale.. GREAT SERVICE!!

Nathan Meinert: 3rd season of pool ownership and Hot Spot has taken care of all our needs. Jason is great!

Jill Coulter: Visit to buy filters and chlorine tablets for hot tub

Alisa Woods: Always great service!

Allen Vaisman: By far the worst place to buy a hot tub.I would never recommend these guys. They will charge you for every single thing and they do NOT honor their warranty. I would give 0 stars if I could. Brad the owner and Jason his worker are both terrible. Terrible at communication, terrible at their jobs, unknowledgeable in the space, and lie.I highly recommend buying and working with any other company.

Sarah Moore: Brad & his team are the best around. They always goes above and beyond for their customers.

Myles Baker: Hard for me because I don't live in that city

Person: They did a good job. My only issue was he said they would have to charge me to put on the springs. I timed them it took 10 seconds to put the spring on a strap. There was 41 straps. They charged me $85.00 extra for that. So it took around 7 minutes to put on all of the springs all of the straps. Plus they didn’t hook one of the strap to the stud in the concrete.

Jim Perryman: I’ve owned a 16,000 marquis spa for a little over 5 years. It’s leaking. Micro silk control doesn’t work. Main control panel doesn’t work. Another side control doesn’t work. All marquis says is sorry out of warranty

Christine Hayden: We were interested in buying a spa and we wanted to shop local. I had done research and knew what they cost and that we could afford it.We stopped in here for information and the guy at the counter was not interested in helping us but there was no one else in the store. He gestured to the wall and said there were the brochures. Didn’t even come from behind the counter to talk, he pointed to the floor told us the 2 brands they carry and then walked off until we left. The girl at the register said she only knew how to run the register.It was an incredibly uncomfortable and awkward experience. Hopefully it was just an off day and something else was happening? I can’t help but think it was because we didn’t present ourselves like we had money. I hope that wasn’t the reason.

Emilia Holcomb: The guys were great delivering my tub,thank you

Peggy Cameron: Salesman was very knowledgeable about his products and helpful.

Mary Wright: Very helpful. Always learn helpful tips when I'm there. Huge selection.Everything you need for an awesome grilling experience.

Derrica Dye: Always very helpful when I go in with my pool needs! Highly recommend!!

AddyPaddy09: The staff was extremely helpful and pleasant to be around.-Luther

Tonya Peterson: I got excellent service! Found exactly what i wanted & was in/out in no time!! The staff is very friendly!

Kevin Sturgill: Bought new pool with sand filter pump from hot spot.. Associate sold my wife 150 pounds of sand for filter. We used 22 pounds and store would not refund for unused sand (2bags unused and unopened). Said it's not his fault( manager) and that basically I'm stuck with 2 bags of sand. 16 bucks a bag but still. Not right. I will go to peppers or any other pool store after this. At least they realize their mistakes and make it right. Just wat h what you buy here. You get a less than 1 star. ( not my fault) .customservice should be #1

Mary Bevan: Fast customer service. Answered all my concerns.