Best Sauna Store Independence Near Me

Brenton Bell: I would highly recommend Recreational wholesale pools to anybody looking for a pool. The communication was fantastic and the people that helped make our pool were first class. They answered all our questions in a timely manner and really made us feel like our investment was 100% worth it. We love our pool and love that they are just a phone call away if we need anything. Great company with great people.

Rochelle Llamas: Awesome and helpful staff!

Arthur Koenig: Great indoor and outdoor showroom. Knowledgeable and professional staff will to answer all my questions. I would definitely recommend them if you are looking for a spa.

Jesus Salazar: Great team

Chuck Johnston: I bought my hot tub mainly because of the excellent job Logan did in explaining the features of this hot tub. No one else at the other places I looked took the time to sell me on their products.

Carmen Scott: Logan and his team were great! They really want the best for their customers and will go above and beyond to make sure you're happy. Logan, in particular, wanted to make sure that I was happy and making the right decision for my health. Thanks for everything, Logan!

Donna T: Great place I Love my Hot Tub 😎 Lot's of Variety of merchandise for Hot Tubs and Pools and customer service is Great 👍

Matthew Swisher: We recently purchased a spa from Logan who is a salesman at Recreation Wholesale. After getting the spa we decided we wanted to upgrade from the 300 series to the 400 series. I called Logan to discuss the upgrade. He wanted us to be happy with such a large purchase so he worked on the price and we got the deal done very quickly. Logan did a great job of handling our situation, he is truly a professional salesman. We are looking forward to the exchange of spa’s in the near future.

Christian Garcia: Discovered a leak and pump failure with my spa and had an easy time scheduling someone to come out for the repair. Got me up and running quickly and tech explained issues that needed attention. Appreciate the fast and professional service!

Bryan Harrel: They are very knowledgeable, friendly and I have referred many of my friends.

Jason Mummert: Logan Davis was a ROCKSTAR to work with. Super helpful bent over backwards to put a deal together and the follow up has been outstanding. Felt like the whole team treated me well and sale a great product. Thank you!!

Valerie Cable: I find the employees here to be very kind, honest & always willing to help this older non-mechanically minded gal!

Jacob Belfield: The woman on the phone was friendly and helpful. Her knowledge of above ground pools was impressive

Kale Soukup: Great customer service! They had the best prices I could find and they did a great job on my pool. I would recommend Recreation Wholesale to any of my friends!

Bruce Wilson: The service manager and service was fantastic!

Tami Froehlich: My husband and I built a custom pool and later added a hot tub to our property. Joe and his team did a fantastic job! We cannot say enough good things about Recreation Wholesale… the quality, communication of the sales and installation crews, and overall competitive pricing will not disappoint!

Tarsha Rafferty: Great experience, answered all of our questions and made sure we had all the information for installation. Highly recommend if you are looking for a hot tub. Ask for Ron!

Nilesh Patel: They were very informative about their products and helped me choose the right hot tub. Also delivered and installed everything perfectly. Hot tub is working out great and everything they promised it would be!

Josh Olberding: They are legit. I got a good consultation from Ron and he did not try to oversell me. I’m in sales, a critic, and he was excellent at his craft. The product was delivered within expectations. I thought I had an issue with the tub and they pointed out an electrician error that was confirmed. I’m pretty sure they will support me after the sale.

Rachel McCarroll: We had a wonderful experience with this company!! We had a job we needed done with our pool and while other companies were unwilling to help Recreation Wholesale was up to the challenge. They also were willing to come out next day, which was a Saturday. They were super pleasant and helpful and got the job done quickly and efficiently. Don’t hesitate to book them, we will definitely be back!!

Hector Adames: I love my sauna for the most part, but I do have my concerns. When you pay for a 2 person infrared sauna you hope the manufacturer doesn’t go on the cheap and unfortunately that’s what they did with the sound system. It’s basically a 90s face out stereo with the 80s quality antenna. Other than Bluetooth technology it’s basically the same type of stereo I had in my 1990 Cutlass. With that being said I still enjoy having a sauna in my house and in the future I probably would suggest doing a little bit more research and compare it with similarly priced models. I did call customer service which really took longer than it should and now I’m waiting for a response back to help me figure out what can be done about not being able to use the Bluetooth because the radio signal in my basement is pretty bad especially with this cheap antenna. I don’t regret this purchase at all, but I wouldn’t say I am completely satisfied with my sauna nor with the customer service. I absolutely love my sauna time, but I am basically just sitting in total silence unless I’m wearing headphones. As far as the rating goes, I dropped it by one star because at $5000 you will find better Saunas for around the same price and I dropped it another star because the customer service left a lot to be desired and the stereo receiver, that comes with the sauna is garbage.

Fred Daniels: This is my second Sunlighten Sauna, kept my first one for years and loved everyday with it. I moved and passed it on to the buyer, could not wait to get it replaced. Spending time in my sunlighten is the highlight of my day!

Hugh Bartlett: I've been using my Amplify sauna for a month now and getting temp up to 130 F 4-5 days/week. Tolerating this well (with a cushion to sit on). Not yet convinced about efficacy of the colored light therapy but we'll see. Well pleased so far.

Martha Arana: Kate provided great customer service. She did a fantastic job providing me the options. It's a quick and convenient process!

Ryan Woodruff: The sauna itself is good as was everything on the front end in terms of a salesperson answering questions all the way through delivery. After that things went downhill. Not all of our accessories were shipped and we weren't notified they were backordered, they just didn't show up. Lots of issues with the tablet in the sauna not working correctly, apps that were installed from the factory (Hulu and Netflix) didn't work and the Sunlighten app for Android and iPhone is completely worthless, it literally does nothing. We were then told the "new" app was 30 days out by sales, later Customer Service said it's more like 90 days out. Customer service is terribly hard to get a hold of but they were somewhat helpful when they eventually called you back. Overall it felt like we were promised something that the company couldn't deliver in terms of technology for their product and sales sort of dumps the problem on the customer service people who eventually give you the truth. Maybe in 6 months they'll have it all figured out and we'll be thrilled but right now it's pretty frustrating.

Csmusix: We ordered ours more than a month ago. It's still not put together because it is a pain and heavy. You need help. I felt deceived by the sales lady on ease of assembly. Buy local. ... It is assembled now and working. I think you need a strong handyman if you are not a diy person. If your old, get help.

Mike Pittore: I have a 2 year old sunlighten product and the heaters just stopped working for no reason. Had an electrician come look at it and found out the transformer in the top was totally mis wired. This is clearly a low quality company making low quality products. I asked sunlighten about it and in addition to taking forever to respond and figure out how to replace the parts, they are charging me full price of $500 plus shipping for the replacements. I would not buy from them again, find another manufacturer that actually takes quality seriously.

Rebecca Duty: Absolutely terrible customer service skills. I simply called for a price quote to try to do my research based on sauna pricing first. He was so adamant about trying to tell me how bad the competition's saunas are and why theirs are the best, yet most expensive. That is how you are going to convince me to proceed with you? No Thanks. p.s. Your competition was very professional and gave me the information I requested, was kind and will get my business.

Taylor Cook: Enjoyed my informational encounters with Susan leading up to our Sunlighten purchase. Excited for our product & to begin tracking results.

Melissa Hawtof: For years I wanted an infrared sauna and had heard that Sunlighten saunas were one of the best. When I received some unexpected money I decided to pull the trigger. My salesperson, David, was very informative and friendly. I think it’s important to mention that Sunlighten’s pricing is not transparent which to me is never a positive… Your salesperson will work to get you the “best deal” while also trying to up sell you on extras like acoustic resonance therapy, seat backs, bamboo towels/wraps/pillows, cleaning supplies and sweat cream. I went all in! I am finding that I don’t use much of the extras.The first unit I order was lost in shipping so it took about 2 months to receive another unit. I learned later through technical support that I received an older model which now bums me out because I the amount I paid…over 6K for the mPulse.Since receiving my mPulse there have been many issues. The power box was replaced, the tablet was replaced, and a heater was replaced. Mostly this was a fairly easy process to get help with but now I have another heater out and apparently these are on back order with no expected date for delivery. It’s been months. Very frustrating! I’m not using my sauna much now because it doesn’t reach the desired temperature and I have to warm it up for over an hour, usually 2 hours which seems to be a waste of energy.The tablet comes loaded with Netflix, YouTube, Spotify, HBO, Amazon Video and Hulu. I can only reliably watch Netflix and HBO.As I write this I am feeling regret for purchasing this unit.

danette bailey: Friendly and informative sales staff. No pressure to buy.

Jennifer Near: I had been looking to purchase a sauna for a while and was left beyond impressed by the knowledge and customer service provided by Brittany Bennett​. The process to choose the correct model was seamless and the unit arrived extremely quickly. I am really enjoying all of the benefits of the sauna and really feel that I have the best product available.

Eutierria Wellness: Bri was amazing!

Kyle Free: DO NOT leave them your contact information. They will not stop calling/texting/emailing you. The most aggressive marketing that I have ever experienced.

Noel Williams: I was extremely overwhelmed with the process of buying an infrared sauna for my spa because there are SOOO many options out there. I didn’t just want to buy a sauna on Amazon and be left to figure things out on my own. The most important factor to me was finding an infrared sauna company that had actual people I could talk to if I had questions. THIS is the reason I went with Sunlighten. From the beginning of the purchase process, the quality of communication and customer service from Sunlighten was amazing. Kate was my representative and working with her is how I knew this was the right move to make. Kate was patient and responsive. She answered all of my thousands of questions before, during, and even AFTER I made the purchase. I love that the consistency of the communication did not change or stop once we purchased! Aside from the pleasant purchase process and excellent customer service, the sauna itself is incredible. It’s very well made and it’s BEAUTIFUL. We have the amplify 2 and we love the chromotherapy lighting and built in speakers that came with this sauna. The sauna was relatively easy to assemble but I do recommend watching a few YouTube videos before you start assembling. The written paper instructions that come with the Sauna were okay but the videos were more helpful and easier to understand. Also, the assembly is a two person job.I highly recommend going with Sunlighten for your Sauna! I am so happy with this purchase!

Clay Johnson: They're infrared saunas are fantastic.

Mike Brazerol: I am very disappointed in my sauna it has never worked properly and the support I have received has been totally ineffective with no resolution to a brand new sauna that have never worked.

Michelle Cain Swenson: If you put in a request on their website which is the only way to see prices, beware they will harass you by robo calling you over and over until you answer. Based on that experience alone I would not buy a sauna from Sunlighten. The representative that called me "Tom" was also rude when I said what you guys do is harassment. He said no it's not this is medical product. I love infrared Sauna's but this is a completely unacceptable approach.

Abby Haas: Sunlighten's products and customer service are phenomenal!

Anthony Spina: Ordered a solo unit and tried to return it the day after it arrived. It had never been used. I paid $2,726 for the unit and was told (see email below from Sunlighten) I would only received a refund of $1448 because half of the items that come with the unit are deemed as an "accessory" which are not returnable. Not a very honest or good way to run a business."You cover the remaining shipping cost for the sauna to arrive ($149) and also the return shipping cast as well ($249).Accessories are non-returnable even if not opened so The Solo System Pad ($650) is deemed as an accessory, The Solo System Package accessories ($149) We cannot except those.Last is a 3% restocking fee of ($81)Total Charge for Return is $1278Your Refund would be $1448"

Kent Riden: Had good experiences at Hot Spot. They always have what I need, and I trust their pool water analysis.

tim macnerland: Lisa has always been great to work with especially when we got our pool 3 years ago. Lindsey at the store has been nothing but fantastic when needing help with pool water quality or parts. I highly recommend buying your pool and or hot tub from them!!! Every year they have been their to meet our needs well after the sale.. GREAT SERVICE!!

Nathan Meinert: 3rd season of pool ownership and Hot Spot has taken care of all our needs. Jason is great!

Jill Coulter: Visit to buy filters and chlorine tablets for hot tub

Alisa Woods: Always great service!

Allen Vaisman: By far the worst place to buy a hot tub.I would never recommend these guys. They will charge you for every single thing and they do NOT honor their warranty. I would give 0 stars if I could. Brad the owner and Jason his worker are both terrible. Terrible at communication, terrible at their jobs, unknowledgeable in the space, and lie.I highly recommend buying and working with any other company.

Sarah Moore: Brad & his team are the best around. They always goes above and beyond for their customers.

Myles Baker: Hard for me because I don't live in that city

Person: They did a good job. My only issue was he said they would have to charge me to put on the springs. I timed them it took 10 seconds to put the spring on a strap. There was 41 straps. They charged me $85.00 extra for that. So it took around 7 minutes to put on all of the springs all of the straps. Plus they didn’t hook one of the strap to the stud in the concrete.

Jim Perryman: I’ve owned a 16,000 marquis spa for a little over 5 years. It’s leaking. Micro silk control doesn’t work. Main control panel doesn’t work. Another side control doesn’t work. All marquis says is sorry out of warranty

Christine Hayden: We were interested in buying a spa and we wanted to shop local. I had done research and knew what they cost and that we could afford it.We stopped in here for information and the guy at the counter was not interested in helping us but there was no one else in the store. He gestured to the wall and said there were the brochures. Didn’t even come from behind the counter to talk, he pointed to the floor told us the 2 brands they carry and then walked off until we left. The girl at the register said she only knew how to run the register.It was an incredibly uncomfortable and awkward experience. Hopefully it was just an off day and something else was happening? I can’t help but think it was because we didn’t present ourselves like we had money. I hope that wasn’t the reason.

Emilia Holcomb: The guys were great delivering my tub,thank you

Peggy Cameron: Salesman was very knowledgeable about his products and helpful.

Mary Wright: Very helpful. Always learn helpful tips when I'm there. Huge selection.Everything you need for an awesome grilling experience.

Derrica Dye: Always very helpful when I go in with my pool needs! Highly recommend!!

AddyPaddy09: The staff was extremely helpful and pleasant to be around.-Luther

Tonya Peterson: I got excellent service! Found exactly what i wanted & was in/out in no time!! The staff is very friendly!

Kevin Sturgill: Bought new pool with sand filter pump from hot spot.. Associate sold my wife 150 pounds of sand for filter. We used 22 pounds and store would not refund for unused sand (2bags unused and unopened). Said it's not his fault( manager) and that basically I'm stuck with 2 bags of sand. 16 bucks a bag but still. Not right. I will go to peppers or any other pool store after this. At least they realize their mistakes and make it right. Just wat h what you buy here. You get a less than 1 star. ( not my fault) .customservice should be #1

Mary Bevan: Fast customer service. Answered all my concerns.