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1. Lowe's Home Improvement - Independence

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· 1559 reviews

19000 E Valley View Pkwy, Independence, MO 64055, United States

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Lowe's Home Improvement: what do users think?
Paula Stevens: A memorial Day weekend I called at night and spoke with Ron about a lawn mower and items on sale for the lawn and he was so nice and went through everything for me. he told me to come in real early and I did and Mark was there and he helped me I told him everything wrong said and that he wouldn't be there but you know Mark or a couple other gentleman he named would be so just tell him everything. When everything didn't really go the way Ron said Mark went and spoke with someone and he got my order filled the way it was supposed to be and he helped me not only with that but also with plants and just all kinds of things and was very informative and helpful and I couldn't have appreciate it a sales representative any better than that I'm not sure if I've ever had one as good as this young man was because not only was the knowledgeable he cared.
H. M.: Great employees in lawn amd garden. Super friendly.
Brandon Alexander: Bought kitchen appliances here, and every step of the process was painful and frustrating. We were notified of delivery times and they stood us up repeatedly. We would stay home to accept the delivery and NO ONE showed up or called. Each time, we made multiple attempts to speak with someone at the store only to be endlessly transferred, put on hold, and quite frequently hung up on. It was almost impossible to get in touch with someone willing to help.
Dave Lowry: Well stocked, handy
Kristi S: The employees and managers are so helpful and courteous, even with supply chain issues. They are always ready to help with questions and concerns. The customer service department is great to work with as well as managers.
Joe Oliphant: Terrible experience. I ordered a refrigerator and long story short it took four deliveries before I got one that wasn't dented. I had to drive to the job 20 minutes each way FOUR times on my days off over a three week span. I was told that I would get a little reimbursement for my time and fuel but have been passed around and around when I call to speak with a manager. I would get put on hold until the phone stopped ringing. I will never shop at your lowes again and will tell everyone I can to not shop there as well. Your customer is non existent in store and over the phone.
Patrick Oakes: I prefer lowes in general I think they have better quality products, I was disappointed I went to get mulch they wouldn't price match home depot so I left.
David McGonigle: I go here to get some wood..... And other stuff.
Dale Forrest: Have rarely ran into an issue with any Lowe's stores in the area. This one is up there on the list.
Opal Johnson: Great service, Chris the manager was very helpful, in assisting us
Monica Conner: Love this location
Nancy Lamar: We received amazing service the minute we walked in the door! An associate helped us find what we needed. Eric patiently helped us checkout!
Deborah Madison: Great selection
Chance Palmer: Went to return an item that said it had been inspected but was damaged. Waited 30 minutes for a manager, never showed up. Sent a code up front instead. Never offered a replacement appliance. Terrible service and policies
Catherine Hunt: The staff member at self check out was very helpful. Unfortunately the floor staff member was brisk and seemed to busy for a question
Andy V.: Customer service has really went down hill.
EV Morrow: I went in the greeter directed me where I needed to go and I found what I was looking for so delighted with my visit
Shari Freeland: Staff very helpfulWe were able to find a polystain there . It was a hard one to get. A staff person helped us at automatic checkout. She was very nice.
Wernex Wernex: They don't care about their employees whatsoever ever and have horrible management
Sylver Wolfy: I hate when businesses are lazy and don't put their holiday hours on Google. Google said they were open today so I drove 20 min here to discover they are actually closed.
Deborah Anderson: Usually have what I'm looking for, employees know where items are located. I love their garden center their plants are good quality!

2. The Home Depot - Independence

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· 1946 reviews

4210 S Lee's Summit Rd, Independence, MO 64055, United States

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The Home Depot: what do users think?
Adryan Debey: Friendly staff and nice environment
Holly Darrell: I ordered a refrigerator from them to be delivered and assembled at my house.
Joseph Sousa 4: Great store. I rent from here all the time. Prices are great also.
Ⲇⲟⲛⲁvⲁⲛ ❹ (Don): Kendra is great
Shorty 1994: Store has lots of plant varieties. Although when you ask the workers about plants they are not knowledgeable about plants so usually they can't help you find what your looking for. Customer service depends on who's there really at checkout.
kevin horton (custom stone tile): Always a decent place! Ai as less a little crowded by checkouts.
Donald: Love it
Michael Bessler: They had everything I needed.Finally supposed are getting easier
Teddy Tompkins: This place has a really nice garden center with a nice selection of plants and gardening supplies. Only negative is that there was a really long line of people checking out and only one cashier.
vick swishem_3s: Went in to buy a couple power tools. No hardware associate in any hardware aisle. I asked another employee to page them so the case can be unlocked. I heard the page go out and I waited then waited then waited. 15 minutes later no one still has not showed up. Asked for another page and waited 5 additional minutes with no hardware associates appearing. I’m trying buy hundreds in power tools. Locked the tools up and no employees to unlock it to make a sale. 🤦
Laurie howerton: Nice people
Josué Cartagena: La tienda es muy buena, pero el personal es pésimo sin experiencia quería comprar una lavadora y secadora y no se que rollo con ellos estube una hora y media y no puede obtener nada a los 4 días fui a Lowe's y en medos de 15 minutos ya tenía lavadora y secadora comprada.
Teri Miller: Bought some great plants. Staff are always so helpful.
Yancy Walker: Buy most of our appliances here
Kerrie Baker: I ordered a refrigerator from them to be delivered and assembled at my house. When they arrived they were super professional and they were nice enough to tell me that the fridge I ordered would not fit in my kitchen properly and they were able to take it back for me. I appreciated their honesty rather than they just setting it up and leaving!!
M Beach: Need to get rid of self check out. Have more employees on the floor and at the registers.
Collin Smith: Audrey helped me load a lot of soil and mulch tonight, she was very helpful and friendly even though it was close to closing time. I appreciate how she did it all, and I would give her a raise, she's worth keeping around. Also the girl at customer service, I didn't catch her name, but she was very kind and even said she'd help load it herself if she could leave her register. 10/10, I will be back, and if I was in charge I'd give both of these kids a raise. They helped me above and beyond what I'd expected or hoped for especially an hour before close. Both of them went above and beyond, if you want to keep them working for you, I'd be giving them raises. I don't work for your company, I don't know what you can do, but PLEASE do the best you can for those girls. Their kindness and help made a world of difference to me, and I hope you use it as grounds to make a difference for them.
Jackie Sharp: Their monthly kid activity was very cute and my kids really enjoyed it.
Jose antonio gonzalez Gonzalez: Exelente
Trey Young: Just go to Lowe’s
Rena Annette Jones: Very good Home Depot as a whole. Very well stocked but don't expect great help from anyone under 30 years old.🙄

3. Menards - Independence

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· 1851 reviews

4101 S Little Blue Pkwy, Independence, MO 64057

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Menards: what do users think?
Olivia: This menards has the worst customer service I have ever experienced! The lady straight lied and couldn't be bothered to move away from what she was doing. I suggest shopping else where if you want to be treated like a human being instead of an inconvenience. If I could give zero stars I would! This store brings menards down!
Colby Weavers: Trash employees and trash customer service. Most just walk around hiding from customers.
Christina Haesemeyer: Evan was great he helped us load all the river rock
Logan Polley: They must be stocking there freight as they take it off of my truck they take absolutely forever to unload. Been sitting in the dock for about 2 hours and they havnt even started yet
S G: Their inventory is way off on the building materials. So even if they look up the stock and claim they have plenty of what you need, after you pay and go out back to get it, you'll find out they don't have it. And BEWARE when going back in for a refund because they'll try to refund you for only 1 of the item instead of the 100 you paid for and didn't get.
james weatherman: Worst experience buying lumber was the manards in indenpendence can’t no help loading building materials went for deck package and they make ya go up the stairs and load it it all, won’t be back
Janet Moore: I’m super disappointed in the quality of washing machines that Menards is not backing and just putting it off on the manufacturer. Expensive one!!! 2 DIFFERENT repair companies and the brand spanking new washing machine still takes ALL DAY to wash one simple load. It’s unbelievable that Menards/Whirlpool refuse to exchange this for something that works! Customer service has been a nightmare with the 2 companies. The one star is only so I could warn you all to do your research carefully because they will not back their washer.
Lee Wilson: I had a problem with a uninformed employee about using my rebate check. Chad Bobzien The Store Manager Upon being informed of the situation took care of the issue expeditiously.Lee Wilson
B Fanning: We love Menards!! Always has everything we need. Family owned, friendly knowledge staff, clean and you get rebates on your purchases.
Wheels Holland: Found what I was looking for and was out of the store in under 10 min
Userun- Named: They have lots of grocery items I didn't expect. And I found sathers bags of candy on clearance for like .33¢ and you can't beat that deal.
Lazlo Layzlow: Always affordable
Scott Robison: Menards, funny name, serious savings. Menards, you can find it here. If you can't then it's somewhere else...we guarantee it! Menards, we're nothing like Walmart ...because we are a lumber and hardware business...oh I guess we carry food, and pet supplied and you name it we sell it so yeah Menards, alot like Walmart but without the freaks in crazy clothes! Menards, where it's ok to ask our employees for help. We aren't Home Depot or Lowes so go ahead, It's ok!Those are but a few ogmf the slogans I'd use if I were the menards CEO....and that's why I'm not.Menards...save big money at Menards...yawn!!!
Christi Hodill: I like shopping here whether I know what I'm after or poking around, I like the prices, and the staff are much more eager to help than the other big box stores. It is cleaner better organized than the other stores as wellI recently did a special order on interior stone and tile and was helped out by the manager. I have also returned a number of items and am impressed with how quickly they process it. Checkouts... again, are done properly and quickly, and call me crazy, almost cheerfully. Hard to imagine, but true. (they seem to have a younger and not so jaded crew)One quirk of the store to just look out for is the guards at the special order and bulk delivery gate entrance are very good at their job. When you exit, it feels like you are getting out on bond from a jail.
Nathan Sherer: They have just about anything you would need for your projects at a reasonable price.
Ken Byrd: First time in there and it was awsome vervy nice!!!
Kevin Marchant: Great variety of products! Great prices on many items! And that 11% back easy to process!
Jody Acord: I don't know what's going on today, maybe its just that spring is in the air, but we must have had 5 store associates ask us how we were doing or if we needed anything. Everyone was very nice and helpful.
Danny Hinrichs: Fast unload
Stephaine Billings: The staff at this location are great! Friendly, helpful and knowledgeable.
Mike Garzee: Good prices on some of their materials for projects/housing.

4. Lowe's Home Improvement - Independence

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· 2323 reviews

4201 Sterling Ave, Kansas City, MO 64133

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Lowe's Home Improvement: what do users think?
Bobby D. Dolan: Was looking for tomato plants, the girl at the register in plants was super helpful
Vanessa Guess: Came in the store knew what I wanted, found it, and checked out at the self-service,done. There were no long lines at the time I was thereQuick and easy.
Terry Tucker: The crown molding, the store says that it was in stock, this was not true. SMH
Charles Cunningham: Lowes has a great variety of products that are designed for you and your budget
Oren Hook: Very good!
Nightlistic: The Kansas City Lowes Delivery Service are dishonest, lairs, and deceitful. I was to have a dyer delivered today only to be left a message claiming they showed up at my house when they didn't. I called and was told that the time frame they gave me which was 5-9pm was a mistake, and they can't deliver past 8pm. I waited all day for them to show up. Now they tell me I have to wait another 7 days for my delivery because they lied about coming to my house. The worst customer service I've experienced in forty years. My recommendation is go to another place to buy something that doesn't use lying deceitful delivery services. I have reported them to the BBB of Greater Kansas City, and KCTV5. I've also filed a formal complaint with Corp. Lowes. I don't expect any results but if it helps hold them accountable it was worth a try.
FatKat MOTO: Update. 5/31/23This Memorial Day sales I seen Home Depot has a propane 3 burner for $99. Then I seen academy sports different brand for $99. I thought, let's check out Lowe's because that's where I go!.. yet no sale. Disappointed. Iv been also wanting patio furniture and seen home Depot had a bench for $40. Lowe's has one for $140.. maybe I should start going to home Depot 😕____________I prefer Lowe's over Home Depot. Sure they don't have Milwaukee tools. But I'm not a fan boy. So that's ok.. Also easier to get a credit card here then Home Depot. 🤷
Jason Penske: Customer service is way better than Home Depot
Scott Cassidy: Great place to get home needs
Walley Brown: When you found somebody they get a? Good. Job for you?
Gerald Campos: Good place to buy Craftsman tools.
Amber Youknow: Great variety something for everything home improvement
Laurie howerton: Very nice people. Very helpful.
Darrin Larsen: The last few times I've been in there they have not had their cash registers open. You have to go through self check out and I don't want to do that. I may not go back again.
Katie Scott: Great
Loma Kelton: Always have the parts I need and the employees are helpful, respectful and knowledgeable.
Tosha Brooks: My go-to place for everything home, I love the plant section.
David McGonigle: They have all of my home improvement needs, usually. And they give a military discount. Solid choice.
Vincent Bailey: I had acquired a great cleaning exessory from here and before you know it I was satisfied.
Richard Gardner: Wes is helpful in the building materials
Carla Akins: Very helpful associates

5. Menards - Kansas City

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· 1580 reviews

3701 NW 90th St, Kansas City, MO 64154

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Menards: what do users think?
Philip Huebner: You get a true sense of this company when you use order pickup! They have no desire to help the customer out and are completely lazy!
JEEH: Great location to get supplies for the northland KC people.
Hope Cruwell: One of my FAVORITE places to Shop
B. W: In Omaha I loved Menards however the North Kansas city store is solely responsible for us finally closing our account. Over the last two years this store has shorted us on EVERY order they were responsible for delivering. In EVERY case we would be missing materials and their delivery department would refuse to deliver the rest of the material so an employee would end up coming off the clock AFTER formal complaints to BBB were filed or we would have to pick it up to avoid the fight. We aren't talking about small stuff either we are talking $500 to over $1000 worth of product of high value orders they charged us $100 or more to deliver and didn’t deliver in full. When its every time its pretty obvious theres serious mismanagement or employee theft (maybe thinking we wouldn't notice?) going on since the material was there when we called. We originally thought it was an employee issue but started to realize something else is going on when the last order a supervisor gave a kid a death store when he said he remembered our order and stuff WAS missing when the supervisor was trying to deny it. They shorted us a second time a $50 box of landscape material and told us it was being sent to store via fedex snd we could pickup the next day. They then never ordered it so a week later tried to deny they didn't deliver it. At this point the owner & management of this location is fully aware of whats going on and are supportive of shorting customers or complacent. I strongly suggest you take your business elsewhere or if you take your chances being very careful to check any order you pay this store to deliver.
Marvin Nichelson: Drove an hour and 16 minutes to get here because they said they was up until 8:00 and guess what they closed it was nice of them to update their app I will not come here again
Lisa Tracy: Great customer service.
Amy Maloney: Love Menards and we have been in quite a bit lately due to some remodeling. However, if everytime someone attempts to look at pocket knifes your security guard feels the need to rush out and awkwardly stand there maybe you should put them in a case or not sell them!? Is this happening to everyone? Maybe, we should just shop elsewhere!
Rainey Summer: I love Menards because they have so many different things, from food to lumber. The store is clean and their prices compared to others are about the same.
Stephanie Burns: They always have great selections and great prices!
Janet Moore: Unfortunately I have had such a bad experience the last 2 months with a lemon washing machine that I will not give anymore business to this company. A BRAND NEW machine hasn’t safely worked since the second day we had it. Very sad what customer service has become. I bought brand new with what I thought was a reliable brand & store. I was very wrong. Why would I want to repair (TWICE now) a brand new washer?? What is wrong….the one star is what Menards once was to me and my family.
Justus Clawson: Great place to shop
Randy: Quick fast easy
amanda Frost: Cody(with beard and tats) was amazing and helped me get everything I needed and made sure it was the correct piece also. This was my 1st time to a Menards and he made the experience perfect which is really hard to find these days sadly. Give that dude a raise!
Elle Eggers: Logan in the lighting department made my day today. One of the light fixtures I had purchased broke during install and he went out to help me out. The gentleman in the painting department was super helpful too but I didn’t catch his name. Very kind staff
Vita Grant: Love Menards always have very helpful staff! Great options for most things!
Scott Manley: Always have what we are looking for. The Associates are always friendly and helpful
Nelson Hicks: Everything from A to Z and back. Clean, nice displays organized.
Tammy Forte: Love this place go every weekend!!! They just have what I need!!!!!
A H: Nice clean shopping not bad prices either
Trevor Lane: Best selection among all home improvement stores
Jason Fetters: Recently bought a whirlpool washing machine here and within 60 days of purchase the motor went out and has been on backorder for the last 30 days with no arrival in sight. Went up and talk to Jason the general manager explain to him what was going on and he graciously allowed me to exchange this. The level of professionalism and customer service that he provided was fantastic and greatly appreciated

6. The Home Depot - Merriam

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· 1552 reviews

5700 Antioch Rd, Merriam, KS 66202

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The Home Depot: what do users think?
T Gomerdinger: Bad customer service. Manager was unresponsive.
corita mathews: Love it here
Luis Ortega: I had a slow and terrible service from a guy name Andrew from Hardware department, he is Rude and not helpful.
Fernando Starnes: The last May 31, customer service an employ her name Pegy or Peggy did not acept my returns, she prefers texting by phone and Iiked talk to manager and she never contact him. Bad customer service, I have a cards with them almost 10 years ago.
Michael Shelton: Love Home Depot.
Mark Plaisted: Always meh at home Depot
Mark Tamaleaa: I cant thank Ladonna in cabinets enough. She went over and beyond. Somebody. I nominate her employee of the year. Kind. Patient. Helpful. Thank you so much.
Jesus Gutierrez: Home Depot at Merriam’s rentals have the best team members. They’re very understanding and overall wonderful people!
Laura Beach: Rude management.
John Carter Jr: Only trouble with Home Depot is finding anyone with knowledge about products or even them knowing where to find it!
Luis Avila: Siempre encuentro lo que busco
Craig Baum: Every time I come to this location it’s a disaster. I’d rather go to the Midtown store.
Nick Potter: I went in to pickup some electrical supplies. Since all the wire is now behind locked gates, it's impossible to buy any since there is No customer assistance at all. I asked 2 orange aprons for assistance. Got none. They pa speaker asked for help. 30 mins later I checked out my items in Self checkout since there also had no employees there to run a register. I've been using this location for 20 years now. As of this week. Never again. They should build a Menards next door and shutter this depot.
Subhashini Raja: Nice place , you find everything needed for your home building. I love kids activity they do monthly.
Kay: You have the best Employee his name is Marty
Rickey Barraza: Very nice place Very quick
Mildred Shriner: I asked 3 different people for help with the lawn mowers finally got help then the guy lefted me standing with the big cart with the lawn mower finally got help then I was told to pull up front waited again finally went back in they couldn't find anyone to help finally two kids came up. It took forever for help from the time I got there till I lefted. I didn't get any papers or book of any kind with my lawn mower it was a Murry Briggs&Stratton thought about calling or going back took me forever the first time.
JAMES L Chumley: Great food
Rosyath Guzman: Excelente 👌
Jenny Nance: Service is top-notch!
Dave G: I've been shopping here since they've opened and it's always been 5 star!

7. The Home Depot - Jackson County

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· 2229 reviews

111 Linwood Blvd, Kansas City, MO 64111

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The Home Depot: what do users think?
Kenny McGaugh: Good selection of home needs.
JK Rodricks: In line for more than 15 minutes can’t use self checkout dozens of people waiting park for the course at Midtown HD
Garrett Smith: The taco shop inside is way overpriced. Carne asada grande burrito is just a normal sized burrito with no flavor the "carne asada" is just steamed beef. Got a side of fries for +3 dollars and I only got a handful of soggy greasy fries. Total was 16$ with a 2 dollar coffee. Don't waste your money here.
Anthony Wheeler: It's a hardware store, enuff said.
Chuong Doan: This place blows. Good luck getting any help here. Employees in orange aprons walk past you and avoid eye contact so that you can't ask them any questions. And when you do get a hold of someone to try to find something in the store, they have to get out their phone and Google the location. Wth?!??? The self checkout system sucks. Bring back cashiers please. I really hate going to this store even though it's close to me. I usually drive further to the Westlake or strassers because the service is much better.
Scott Guthrie: Tonight while I was checking out I lost some things I had brought in to buy parts for! After searching and backtracking, I checked with Tariyah up front at check out, and she had put it aside, knowing I would come back to get it. Thank you Tariyah for the excellent customer service!
Glenn Sisk: About a lot of materials from here so always good people decent prices
Safaa Ameer: Friendly Customer service from MAHA 👍🏼
Rhonda Mentor: Love this place 😍😍😍😍
Moises Villegas: Worst Home Depot I have ever been to! Pallets in the middle of the isles so you can’t walk anywhere, if you need someone to unlock anything there good luck! I asked two different associates for assistance and both said they would get someone and no one ever came! I waited for over 30 minutes before just leaving.
Stephanie Jo: Good variety of plants. Checking out was not ideal. Lots of folks just can't park in the designated parking lot. Pretty annoying 😡
James Massey: Got what I needed! Great help.
Christian Gomez: Waited to talk to someone named Kim. Took for ever. He answered with this is Kim. What do you need foo. Bad service. Put me on hold then hung up
Gerald Campos: Great. They don't lock everything up here.
Peachiz Malone: Great, they have everything you need
Wanda Brown: I like the way the store is arranged and can usually find what I need. There are always employees on the floor to help. I also like online shopping and pick-up at the store. Locations are convenient. I have not been disappointed shopping at Home Depot. This is a picture of last project with global specialty 2ft x 4ft glue up Tin tiles. Excellent.
Ruben Ernesto Noguera: Long line, no cashiers, and all but two self registers are out of service.
Olivia Mori: Went to home depot looking for black paint and a woman in that department was happy to help. Her knowledge of the paint to pick the one we wanted without breaking the bank and still marking all of our needs. Shon was her name and she definitely was a huge help and made our experience amazing.
kabeeer87: They have a new management in place and it’s been terrible ever since. This location was very good to me and my business up until now. Placed $6500 orders for microwaves and fridges which were to arrive within 10-12 days. Came in piece by piece and still haven’t received 40% of the order. Won’t give refund nor will they give me update of the order and it’s been over month and half.
Kyle Lawson: It's not a bad place, it just seems like the staff is not always the most knowledgeable of where things are in the store.
Lenora Wuattoux: Hardware stores have existed since the beginning, here in the states.However HOME DEPOT is a Hardware store on steroids .You can landscape...a lawn, rose garden, herb garden, or and a vegetable garden.You may also just buy a plant .You can buy a light bulb or a chandelier.You can buy toilets, toilet paper or build anew bathroom complete.Paint a house, clean a house, build a house.Tools for every job...from screw drivers to backhoes.How to books, classes, and staff with knowledge to talk you through your project.Fun place for hard workers with skills....or maybe you are just doing the work yourself for fun🤪.Everything you need, anything you need.HOME DEPOT IS THE BEST PLACE!

8. Sutherlands - Liberty

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· 207 reviews

901 Rte 291, Liberty, MO 64068

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Sutherlands: what do users think?
Heather Safety First: Needed a sheet of treated plywood. Two trips to Lxxxs and Hxxe Dxxxt resulted in total frustration. One trip to Sutherlands and the results were wonderful. The treated was cut to our specifications, the gentleman to did the cutting was exceptional. What a pleasure to be treated so well. Thank you.
M Samuelson: Went to purchase flowers and as hard it is was to find any that were taken care of we proceeded to check out. The young lady who was at the checkout when walked in who looked sour my husband make a point to say hello to her. We found a few flowers then went to check out and with the same young lady we made a friendly hello to her as we approach she continues with no smile or conversation as to how to give her the flowers in our cart after I ask. At that point we left our items there and went to Lowe’s and spent 100 dollars on beautiful flowers. I prefer to keep my business in Liberty and the sad part is this is not the first time we have been treated less than customer like here.
Uncle Robb: Got help I needed to find what I needed to buy. Thanks.
Shirl Maldonado: Great products amazingly friendly staff and a great fruit sale before Christmas
Dustin Link: Always top notch
Danielle P: Normally I like this place been going here for many years, but tonight the main older lady I see at register all the time was disrespectful and ignored everyone. Teenage kid at reg 2 light was on had a line of about 5 customers, reg 2 light on but both employees were at other counter talking to a guy, the kid says I'm backed up, and the older woman In front of everyone says "we're busy deal with it". Seriously embarrassing the employee in front of everyone. 1 customer said something, she didn't care. Lost my respect and my business. I support local but if that's how u treat not only customers but your employees, nope I won't shop there. I work in customer service and the first rule is customer courtesy, you don't ignore customers. And you don't treat others that way, especially in front of people.
Michael Kennedy: Nice place to shop and friendly employees,
Tori Snowden: Good selection of brooms and brushes
Deb Kempenar: Only place that had nice sliding doors in stock for our bathtub remodel! Very helpful associates
Wendy Schindler: Nice, clean store.Helpful staff.Decent prices and quality.
Lisa Slater: Signs of spring
jason ruhnke: Always have what I need.
LaToi-ya Camareno: Always helpful and provide great customer service.
David Eaton: Neat store and kind people
greg: Went for the fruit sale and several other items I needed. Saved me from going to 2 other stores. Friendly staff
Michele Moss: Love this place! We're like friends and family! Who can not like $1.99 mum's?
Matthew Espeland: Amazing prices! Great service!
Sharon Griffin: Everyone is always so nice & helpful
Anne Buesing: Always friendly service!
Brian Zevecke: Mike has always been very helpful!
Kay Meinking: Great store

9. Sutherlands - Kansas City

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· 342 reviews

311 W 72 St, Kansas City, MO 64114

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Sutherlands: what do users think?
Traci Turner: The employees here followed me from the caulk aisle where I was pricing different brands to the live flowers and trees that I was also pricing. I thought they were simply trying to be helpful at first, but I realized when I walked towards the front door that there were like 6 people staring at me. Still I don't know why, I never held an item more than to look and put it back on the shelf... They are very judgemental and incredibly rude. I guess if you are just¹ looking... They don't want you in the store. I will never go back there.
Connie Meis-Robertson: Every year, they have a plant sale. Great place to purchase these plants. This year they had large hanging Boston Ferns for $11! Great price!
Matthew Westra: They have what we need, and helpful staff who know where things are and how to help.
Mike Burke: Wonderful customer service.
Tanner Jones: They didn't have what we needed:/
Polly Jones: I honestly love Sutherlands. They always have a good stock and a great garden center. Plus, their rewards program is the absolute best!
Mike Sharon: No help finding what you need.
Marion Williams: I went in to find out about paint for a set of shelves I'm repainting. An employee named Ryan was remarkably helpful. He asked questions about my color scheme, listened as I told him about the advice I had already received. He took the time to show me the smaller containers of paint that will make my project easier. I can't waitbto get started.
Joe Saviano: Great selection, great location. The staff is very knowledgeable.
Simone Snellink: I love this place! They're a *little* more expensive than some places, but they often have great sales that are worth a wander inside. The staff is super friendly and helpful. They always bend over backwards to answer any questions I might have and their recommendations have all been spot on.Updated 4/7/22: Sutherland's is still AWESOME!
Pam Washington: I had a good shopping experience at this location on this particular trip. The staff was pleasant and helpful when I had a question, and the items I came for were in stock.
Bo W: We shop here regularly. Large clean store. Variety of quality products. Ample parking spaces. Friendly and helpful staff.
Brian Abbott: An all around great hardware/lumber yard and so much more. Public restrooms 🚻 friendly knowledgable staff ample parking easy access ada accessable
Matt Walt: Great location and well stocked with tools and building materials
margie mayfield: Southerlands is absolutely the BEST!! They have everything that you could possibly need and more! They have great prices and FABULOUS team to help you! If your reading this to see if you should shop here please stop and just go see it yourself. My husband was doing a project and this store had everything he needed. Mississippi has great lumbar yards but nothing compares to this one! Southerlands keep up the great job because you are AMAZING!! Until the next time HOTTY TODDY
Lyn Wellington: Today is their annual fruit and nut Christmas sale. Lots of fresh fruit and vegetables plus several finds of shelled nuts. Not as crowded as at Thanksgiving. Get there early while supplies last and not to crowded (Got there at 9 am). Merry Christmas and Happy New Year to everyone.
Tyler Pierce: Everyone is always so helpful and professional.
David Kriske (LeLe): Went here for a few things I knew they had instock because I checked online first. The staff friendly but not overbearing and they had what I needed so all in all okay trip.
Patricia Kennedy: Love these stores! Lowest prices around and they always have everything I'm looking for.
Hillary Watts: This Sutherlands has all the things an old Brookside/Waldo home needs that you can’t find at the box stores.
Get Help: Store Manager came to help floor person find what I was looking for and could not find. Store Manager actually went on line and searched store catalogs to answer my questions. Great service, good selection and personal attention really helped me get my project going.

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