Best Diamond Dealer Independence Near Me

Meredith Kisow: Drove here to find it no longer exists at this location.

Hope Mason: There is no Zales in the mall anymore!!! For 3 years

Rogelio Gutierrez: This location is closed.

Kai Rivers: Looked for Zales and could not find it. Called the number only to find out it was bought by Kay Jewelers and I had a wonderful experience. Dana was very helpful and was able to help me to secretly purchase a gift for my man while he was in the store with me. It was great and he never knew what was going on.

Todd MacLean: It's closed

Sarah Haffecke: I showed up at this location today, drove an hour one way, to get my wedding ring inspected to maintain my warranty. Both google and the zales website shows this location as open. This location is inside a mall and is permanently closed! The storefront had bars over the doors and there is nothing inside the store. We walked the mall to see if it had been moved and could not locate another storefront. We attempted to call the number listed and no answer. Also attempted to call another location and they also did not answer. It would be nice if they would update their website to show correct store information.

idek: We ordered a ring in August 2020 online and chose ship to store to this location. The ring had an estimated delivery date of 10/05/20. The date comes around and I still haven’t received any notification of it being delivered so I called the store number multiple times-no answer. I google the store location and google said it was permanently closed! I called customer service and tell them what is going on. She looks up my order and told me the ring had been shipped back (2 weeks ago!) and I should be receiving a refund in 2 weeks. First of all I was upset that I didn’t even receive an email letting me know what was going on and also that my refund would take another 2 weeks. Two weeks passes by, no refund. I call and they say the refund shows as pending. Two more weeks go by and still no refund! I call and they say my call has been escalated. One week later, still no refund. I call again and all they can say is that my call has already been escalated. Finally, December 1st, 2020, we get our refund! The first time I called the lady gave me a ticket number so I could reorder the ring at the same price. I honestly really like this ring but it’s online only and I’m too scared to reorder!

Brooke H: I ordered a ring online early October 2020 to be shipped to the store. I never got any email and out it being shipped and nothing regarding pick up. I chatted with someone on 10/30 on their website. They said that it was delivered on 10/22 to the store. So I called the store 5 times when I got off work. Rang and rang with bo answer and went to a busy signal before hanging up. I went up to the store and realized it has closed, for good from the looks of it. Completely cleaned out. So I called their customer service and they told me the same thing it had been delivered on 10/22. I told her I’m standing outside the store and it is closed and no way for me to get this ring. She said she would open an investigation. I didn’t hear anything back so I chatted once again on 11/5. Was told it was delivered to the store and the rep Karin G. ended the chat. So I immediately chatted with someone else. She started to do the same thing, I was able to tell her the store was closed and she said it’s not permanent and would have the manager reach out to me. I have a feeling I’m not going to get the ring I spent almost $2,400 on and will never be shopping here again unless they make this right. Why is corporate not aware that this store is closed and still allowing order pick up here when it is a very empty space????

Sydney Aversman: I would give zero stars if I could. I bought a promise ring, diamond necklace, engagement ring, and wedding bands from this store. First, I bought wedding bands of different sizes and someone else bought the corresponding sizes so they switched the rings without asking me. Second, my rings were stolen and now they are refusing to cover even any of the cost because they are saying they have cancelled their theft policy. Oh and when you leave the store the "professional" people behind the counter will stand there and talk about you to other customers when you leave and then when you come back in and hear them talking bad about you, they bold face lie to you and deny it. Lets just say I will NEVER buy any jewelry from this store again.

Marianne Engbarth: Go to any other jewelry store than this one. My fiance ordered an engagement ring and when it came to the day of pick up, it wasn't there. He told me that they said they didn't have that specific ring anymore (although that's what he ordered and already paid for), and until he was upset enough did an employee actually go look for that ring. Then they didn't have the ring until the DAY BEFORE he was going to propose, and when he picked it up it was a size too big. He went ahead and proposed the next day, just for us to turn around and take it back (we live in the country, over an hr away from the city). They told us it would be resized for free and that it would take 2 weeks. I get a call almost 3 weeks later, just for them to tell me that it got resized too small and that they have to send it back; it'll be another week. So here I am, engaged for over a month now, with no announcements to family and friends due to Zales' "awesome" attention to detail and promptness

Jeffery Payne: Always execellent customer service and the respect you price range

Phillip Ross: Don’t be FOOLEDDon’t be fooled into thinking you are going to save money with the so called credit card discount after signing up for Zale’s Credit Card. There are so many exclusions and restrictions that the discount only applies to about 10% of their inventory (which is often extremely overpriced). Even though nearly 90% of their inventory is supposedly “marked down” you can often find the exact same item elsewhere for a much better price (if you just take the extra time to look).After I realized that my so called “discount” was nearly worthless, and especially when I discovered that I could get the exact same item for a price that was LOWER than Zale’s, I have decided to rip up my card and cancel my account. Zale’s is NOT the only jewelry store in town!

Samantha Goff: The bottom diamond fell out of my pear shaped engagement ring and they got it repaired and cleaned in half the time at no charge! Everyone is so friendly everytime I'm there!

Tiffany O: The diamond fell out of my engagement ring and they were so nice to me when I brought it in and got it fixed quickly. Plus, when I got it back it looked like they had refinished the gold and it looks wonderful!

Becca Gard: Rebecca and Cory were fantastic. Great help!

Brionte Hicks: 5 stars, ask for Corey! He’ll getcha right!

Kristin Odell: Chris was awesome, he worked hard to help me find the perfect ring.

josh ledbetter: Excellent service and great attitude!

Drew Johnson: Rebecca and Christina were so great!Helped me through every step and got me an amazing deal on my surprise.

Alisha: Rebecca at the Helzberg Independence Mall location was awesome! She was very nice, great customer service and extremely knowledgeable!

Jonathan Searle: Rebecca helps me out a lot and is great.

michael monicas: Cory caldwell was great ...helped me get the best deal for me.. Nice .. Professional... good guy. . thanks a lot cory. Go saints

Ma’Kiyah Life: Kendall and Christina was so sweet and nice and help out with everything we needed thank you

Jamie Guyer: Corey is your man. He hooked up my son for his middle school ice!

Michael Baker: GREAT GREAT GREAT experience!!Cory did a fantastic job. Showed me just what I asked for. Will definitely be back!!!

Angelique Hilsinger: Kendall is amazing! Always great customer service!!!

Marci Hutchens: Rebecca and Samantha are great. My mother in law had a wonderful time shopping for her earrings.

Robb Anderson: Corey and Kendall did a great job and got what I needed!

twistedkcstreets: Today we Met Corrie the Jeweler , and our experience with Him was a very unique and wonderful experience , 💯Corrie went way over and Beyond to make this a very Special 💝 experience 💯 .You need more workers that have his STYLE OF GIFT , THAT TRULY MAKE OUR EXPERIENCE AMAZING,.THANK YOU FOR YOUR HELP CORRIE AND HELZBERG'S STYLE

Khang Nguyen: Corey was great! We were so indecisive and he definitely helped us find what we were looking for, if you shop here please ask for Corey next time, you will not be disappointed.

William Burnham: excellent service from Corey

Mark Beck: Christina is wonderful and very helpful! Highly recommend!

Ashley Snidow: Excellent service had patience and met our requirements & some.! Corey was amazing

Celeste: Sam is a super super sweetie!! Go see her!!

A Walker: Teresa, Molly, Ashley, Leslie were absolutely awesome. And shared in my special day. Thanks so much, you guys.❤️❤️❤️

Charissa Schlenger: Thank you Shane for going above and beyond to help repair my most precious jewelry while we waited in the store! (I didn’t want to leave town without my wedding band!) Customers for 15 years and counting. 💙 We’ve always had wonderful help with all staff but this was incredible.

Jacob McCollum: Teresa Logan was exceptional help! Will definitely be coming back for more!

Aaron Hudgins: Easy process! Great extension of knowledge of selections.

Jamie Gowans: Molly was outstanding and helped us find the perfect birthday gift for my wife.

Brandi Tweedie: The ladies were fantastic! Ashley and Molly were ver helpful with ideas of a custom piece. I brought in a cherished necklace to be repaired, and they are knocking it out! Forever a Jared customer!

Anne Stiles: Always friendly and usually quick service when I get my ring inspected

Danny Long: Bernie was amazing!! Helped us get everything done while we were in town. Jared's is the best!!

Destroy Tacocat: I recently pick out an engagement ring I didn’t really know what I was looking for but Ashley and a newer employee wish I could remember his name, helped me find exactly what I needed in the price range I was looking for. If you are like me and have no idea what you’re looking for it’s definitely worth stopping by to check them out.

Dez'Eray Gray: Tray was so helpful and kind he got the perfect ring within my price range, and i would recommend to come in and ask for him to help

Kailey Jones: I was just at the Lenexa Jared and walked out (before my rings were cleaned and rodiumed) because of extremely poor customer service. I was on a time crunch (which I made you aware of) and I had to ask you if you could speak to the jewelers on how quickly the rodium and inspection could be completed. I was told to call around 3pm to check on the status before I drove back to Jared. I requested a call and was told they don’t call to tell people when their repairs are complete. I asked for my rings back so I could go to the Independence location because I wasn’t impressed with the customer service and was told a very shallow “I’m sorry.”. No, he wasn’t sorry - that was apparent by his tone. Overall, very poor customer service and experience. I suggest going to another Jared in KC instead of the Lenexa location.I drove straight to the Independence location and am currently having a great experience!

heather lipari: LOVE LOVE JAREDS!! Theresa, Leslie and tre are the sweetest people that work there! They really do care and went above and beyond for me! I will always go back to them!! ❤️

T L: I couldn’t ask for better customer service. I love coming in because of the experience and that wouldn’t be without excellent workers that are committed to their jobs and to the customer. However, the BEST is Ashley Fonte! I come in just to see her, and what she has that is new. Her passion for her job and her enthusiasm is contagious. She does everything she can to find what you want and you will leave feeling well cared for. So stop by and ask for Ashley!

Kimberligh F: Ashley and Teresa are the most Fabulous people in the world!! I brought them my grandmothers wedding band in and found out that there was extensive work that needed to be done before I lost diamonds. I was devastated to learn and broke down crying. Ashley told me about some options I had and ultimately after many tears and discussions with my mother I decided to see what redoing the ring completely while keeping as much metal and all of the diamonds her and Teresa sat with me for 2 hours designing the most beautiful ring set. For the first time in 20 years the ring is off my finger and I felt confident in letting them take it for repairs and redo I can not wait to have my grandmother back with me in a few months thank you Ashley and Teresa for all the care and support and understanding the sentimental value this has for me and my family!

Meg M: Bernie did an excellent job today taking care of me! My ring is getting fixed and the service was smooth and easy. I 100% recommend working with him on all of your jewelry needs. :)

Doug Hunt: Absolutely amazing service!!! I would recommend 100%. I will make more purchases in the future!!!

Allan Terry: Tre was amazing!

Christina Quijano: Bernie at Jared was fabulous to work with! He helped me custom design a wedding band for my ring. He offered suggestions and his expertise on the design and it turned out absolutely stunning! I will be back to get a second band made very soon! Thank you Bernie!

Brandon Payne: Wonderful service by Teresa Logan.

Ashley Rowland: Trey and Teresa at Jared's were amazing and super helpful, made it a special experience for us.

judiane camagay: Big thanks to Jose! I was able to get my Datejust earlier than the expected timeframe! Make sure to stopby at Drennon if you're in area.

King Piers LLC: Best deals with quality jewelry!!

Derek Stanley: I met with Steve last week. It was an incredible experience and he took the time to get to know me. That is pretty rare these days. I think anyone who is looking to purchase jewelry owes it to themself to at least stop by before going anywhere else. You won't be disappointed!

Lynn Shaw: I can’t express enough of my gratitude for the experience I had with Steve Drenon. It was a chance meeting that he answered my call late one evening as I was in a frantic search for the perfect Rolex for a special anniversary gift for my colleague. While fascinated with Rolex, at the time admittedly was a novice in this search. He quickly captivated my attention with his wit, connection to St. Louis, and time in explaining this crazy phenomenon of purchasing on the spot. He told me it was unlikely but if something became available he would reach back. By noon the next day he was connecting with me to see how I was doing with my search and had a special Wimbledon time piece that had arrived. I was sold instantly on his service and attention to detail. When I arrived a month later to pick up my masterpiece he captivated my attention again. Now understanding the great hunt, I found myself leaving with my own. Thank you to the wonderful time, attention and education. Definitely worth my drive and time and wouldn’t hesitate to make the journey again.

Ozair Khan: This is by far the most Professional and friendly Rolex Store I have ever walked into. Steve the owner showed companionship. Jose was amazing; helped me through the whole process without feeling any pressure. I recommend for anyone that is looking to find their next dream watch to visit Drenon Jewelry in Kansas City , MO.

Dan Stevens: The folks at Drenon Jewelry are great people. They know their stuff and are super helpful and never pushy. Amazing knowledge on everything in their store. I live on the other side of state line, but absolutely worth the drive for me!

nobody important: Friendly, knowledgeable, and truthful staff are very helpful.

Joan Adams: Went in this store to possibly purchase a ring. Although the store was clean and very nice inside, the sales associates were really snooty and very unfriendly. They took one look at me and seemed to pass judgment that I did not belong there. Most of the sales associates left the floor and went to the back not to return. Oh well their loss as I made my purchase elsewhere at a jewelry store that DID want my business and was nice and welcomed me. I will never ever go back to this place as I do not wish to give my business to peoplewho are not respectful and feel they are better than me. I will also never recommend them to anyone else. ALL people are potentially customers and by treating them as if you feel they are beneath you then most will leave never to return. Why spend your hard earned money at a place where people act like your not welcome? Just NOPE!

Andrew Mitchell: Stopped by Drenon Jewlery a few months ago to look at their watch selection and was greeted by Steve. Steve couldn’t have been more knowledgeable and helpful when it came to the watch brands they represent and he spent nearly 3 hours chatting and helping me understand the specific models and brands. I decided on a particular watch and Steve assured me if I gave him some time he would make it happen. Fast forward less than two months and I received a call from Steve that there was a watch that arrived if I wanted to have a look. He originally said give me a few months but I could not believe he made it happen in less than 2 months. Steve and the staff don’t just treat you like valued customers they treat you like family. If you’re looking for a timepiece or Jewlery I would highly recommend you swing by and have a chat with Steve. Thanks again Drenon team!!

Larry Osborne: Gave me exactly what I asked for, no haggling.

Jake Pycior: Had the best experience I could have imagined. Steven is phenomenal! Not only helped me customize the perfect ring, but explained in depth exactly what I was buying and how the current market is right now. He doesn’t miss a deadline and is a man of his word! My fiancée has already received countless compliments. Will be recommending to everyone!

David Rogers: Great experience, super friendly staff! Jose was amazing with helping me pick out a necklace for my daughter that she absolutely loves! Thank you 😊

scott sweat: I only gave 5 stars because there is not an option for 11! The first time I walked in I met Steve the owner. Steve spent over an hour talking with me about Rolex and the history behind the brand. It gave me excitement for the brand and hope that I would truly have a chance at acquiring my dream watch. I stayed in touch with him, would visit the store and text him from time to time with questions about watches which he was always quick to respond. Today I stopped in for one of my visits to check out his great display only to find out that my watch had just came in! It was still in the box that it and a few others were shipped in. Jose helped me try it on and made sure it fit perfectly while Steve was activating the warranty. From the first day through delivery I could not be happier. The folks at Drenon are kind, professional and now life long friends! This is the only jewelry store I will ever use from this day out!

Andrea West: For our anniversary this year my husband wanted to find a way for me to be able to wear my wedding set comfortably. After speaking with Rhonda we were able to find a new wedding ring and diamond that I loved while also turning my original ring into a pendant that I can keep close to my heart forever. I was very nervous about this process, but Rhonda and the staff were very reassuring and helped make our experience amazing! I highly recommend Drennon Jewelry for all of your jewelry needs!

Chad Mitchell: What a great experience! Had a custom designed piece completed, and the process was smooth and timely. Rhonda and Steve were involved from start to finish and answered all the questions that were asked. Thanks for a great experience.

Ken Ashley: They were extremely helpful with my watch and they respect the military.

Jared Belt: From the second I walked into their beautiful showroom, to every interaction I’ve ever had with Steve and the entire crew, Drenon Jewelers have made me feel like family. Me and my family will be buying from Drenon for the rest of my life!

Boles Babies: Drenon Jewelry has always went above and beyond in customer service and every piece of jewelry we have purchased has always overly exceeded all our expectations!Their customization skills are on point! They are always able to pull my ideas together with their expertise and create stunning custom pieces.Dara always goes well out of her way to ensure every experience is the best! The entire staff always treats us like family!Its always a positive shopping experience here!

Carol Breeden: Very polite. Great CS

Jonathan Loo: Had the chance to work with Jose on my first timepiece. Nice talking to someone who is actually passionate and knowledgeable on watches. Learn a lot on not only watches but the store culture. Definitely recommending this place to anyone who is interested in getting their fine jewelry and timepiece.

T “JB Scrilla”: I had been shopping at Gold & Time. I needed a change. I roll with this place now.

Jesse Smith: Quick and easy

Elizabeth Masushita: I bought my niece her first pair of earrings and when i bought them the guy told me if i wanted a protection plan which would cover Lost, Stolen, Broken Etc.... Today my niece lost one of her earrings, i call in and they act like if i was miss informed Which is not the case!!!! This is Outrageous! DO NOT RECOMMEND THIS PLACE AT ALL!!!

sam rdgz: Good

Quincey Boo: Collin. That’s all you need to know for this location. This man is brilliant as it pertains to piercing and my all time favorite: Customer care. As I’m selecting piercings Collin is assisting a previous customer with an order. I payed attention to how he handled this person who was unfamiliar with the ordering process. Collin was thorough and very helpful especially when asked numerous questions.When it was my turn, he advised which earrings would be suitable for my needs. At first I thought he’d try to up-sale me to the pricier earrings but when I told him I wanted titanium instead of 14K(pricier), he didn’t balk. As I’m waiting for him to prepare, other customers walked up. He acknowledged them politely and in a timely manner. I prefer that so folks don’t feel ignored while waiting. Collin was a stellar piercer and it didn’t hurt a bit. He got them in without incident and I was on my way within 15 minutes from start to finish with a full explanation for after care! Now THAT’S customer care and bravo to Collin! I dig that dude

Jenny Benners: I brought my 6 year old to get her ears pierced today and the guy who did was very polite and friendly. I didn’t catch his name! (Blonde with glasses and tattoos.) He spoke to my daughter, not just to me. He explained things and was patient and included both of us every step of the way. It was a really great experience. She’s thrilled and it only cost me the price of the earrings. She chose a $60 pair but the other places I called in my area (that’s wasn’t a Claire’s), were going to cost $140+ and charged a piercing fee.. The girl I spoke to over the phone the couple times I called was also very friendly and helpful. And we were given the cleaning solution and these cute stickers to countdown the time until she can switch her earrings out.

Karebear: Collin did an amazing job! Helped keep my daughter's fear to a minimum. Took her a while to let him pierce the last ear and Collin was so patient with her! He's a rockstar and so was the lady who was working with him!

leslie linn: Great place to be pierced!! Very professional. Super clean and organized!

andrea born: I love there body jewelry

Andrea Heydinger: My daughter (5) was equal parts excited and scared to get her ears pierced. When we first got to the chair she panicked. The staff was very patient with her. We took a walk, came back and tried again. They let her count down and it was done without a single tear. She is so proud of her earrings! Thank you for a great experience!

Daniel pelico: Good piercings

Jodi Enfield: Collin was exceptional and knowledgable! A1 employee

JamesGames43: This is my favorite place to get any of my jewelry! All the staff have all been great and knowledgable on what they sell. Friendly, great prices and great selection! Definitely check this place out in the mall if you are in the need of or just looking for some new jewerly!

Victoria Connell: Very friendly sales associates. They make the whole ear piercing experience so fun and easy!

Veronica Stanley: Its a great place to get youre ears pierced thebpeople that work there are very freindly and know what they are doing but if youre a boy know that they only have girl and bi earings

Hayden Etter: I got my cartilage pierced there a few months ago. It healed perfectly and the lady seemed really knowledgeable about piercings. It made me more comfortable when I got it done, not to mention it did not hurt at all.