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1. Jackson County Assessment Department - Independence
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· 39 reviews
112 W Lexington Ave, Independence, MO 64050
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Ellyn: Expect lonnnnngggg wait times. We got there at 11am and stood in line for about 30 min just to talk to the receptionist and get a place reserved in line. Got on the list with 42 people ahead of us. They put us on a text system that updated us every 30 min with our status in line.Do yourself a favor and get your place in line reserved early, then go run errands and make a day of it. We had about 4.5 hours of total wait time, but we went to Costco, got lunch, and walked around downtown to help pass time. When we got the text that there were only about 2 people ahead of us, we went back to the building and we’re helped. We had what we came for a little after 4pm.Maybe we got lucky, but we didn’t interact with any rude staff. Everyone I dealt with was pleasant and helpful.Just expect to have about a 4-5 hour wait. Go here on a day off. Run errands instead of just waiting there. Research the documents you need to bring to make things go smoothly. Get there earlier in the day since they fill up quick.
Karen Henry: Cant get in to pay property tax. Closed for today too many people. The online is not working properly. Cant find the info etc. Need to fix it all. Lousy service
Chad Ollendick: Sent to get a personal property tax waiver so that I can register my new vehicle. Was told by the guy at the front desk that I needed to text a number at 8 am to get a spot for an appointment. I tried for several days to text the number and every time it said “We are currently closed.” My wife called and they informed her that they have not been doing the texting system for several months. Now my nine month pregnant wife has been waiting for over 4 hours outside in her car and they won’t let her in to use the restroom. Terrible customer service and no respect for the community that they are supposed to serve.
Sherry Dean: I have been attempting to obtain a personal property title affidavit from the assessors office, so after spending an hour waiting, I got incorrect information from the clerk who I was working with, so after a second visit in a single day to the DMV, I had to call the assessors office a second time, only to be disconnected. Now - for a 3rd time today, I have been told by the DMV to ask to speak to a supervisor to straighten out the affidavit issue. To say the least I have come to expect minimal effort from assessors office not to mention the fact that those that I have spoken with don't appear to have any idea what they are doing, meaning additional, multiple phone calls and trips to the local state office. Nothing like witnessing first hand how tax dollars are spent on inept, apathetic employees. Too bad this type service is not privatized.
Maria Giboo: I have had to take multiple days off attempting to obtain some tax waiver to get my car registered. The 1st day, I was turned away bc i did not get there at 8am to recieve a number and get my place in the queue. (Got there at 1030). My now second day off, i show up to a note on the door that the office is closed to observe Harriot Truman's birthday. There is NOTHING online to determine which days this place will just decide to not be open. Dont bother calling bc they wont answer the phone when they are open anyway. This has been a 3 month process so far and i now have to wait 6 more weeks before able to take, yet another, day off of work for this.
ITzYaBOI Games: Terrible place with terrible service. Got denied at 3:00 to be serviced and they close at 5:00. They honestly need to be fired, retrained, or just shut down. What an awful experience.
Gladys: Ladies in Recorder of Deeds were very nice and helpful
Ray C: Day 2 of the line games …For a bunch of worthless fuccs who want to extort every red cent from you, one would think they would take some of that funding and hire more than one person, to work the one window, to do the job …. There’s 716,862 people in this fuccing county. Some folks don’t have the luxury of taking multiple days off of work , losing money to go get fucced by the government.Dry.With no lube./Rant*attention residents , there’s several states that not only do not charge property tax on vehicles , they also have zero residency requirements on licensing vehicles. I highly suggest looking into that solution instead of being screwed year after year by Jackson county.
not given: They open at 8 but you need to get there by 7 or the line fills up for the day, bring a folding chair.
Cheryl Kelso: So some one showed up at my house today so I will assume from this office 2 people in safety vest. They went to side of my house and to my front door. We work through the daytime. Nothing left behind to state there business
Nun Ya: Rude understaffed. Your tax payer dollars not at work. Even using qless system be prepared to wait all day.
Michelle Powers: I had a pretty good experience, text the number they provide to obtain your place in line, and they will keep you updated. I texted at 8am and was seen just before 10. Pretty efficient.
Belinda Williams: Tyler approached my house measuring When I opened the door to question him he was rude and condescending. I was home alone at the time and felt I had the right to ask him what was going on. Find better ways to update your new systems.
S S: Got here at just before 9am to pay sales tax on new car. I thought I would have plenty of time as I did not need to be at work until 1pm. Wrong. After nearly four hours, there were still 17 people ahead of me, so I had to leave. I will have to come back on a day where I have absolutely no other obligations because apparently this is an all day thing here. Extremely frustrating.
Josh Munyan: On hold forever, no one answers the phone, super unclear instructions, an absolute hassle
Tavion Phiffer: They never answer the phones and apparently can’t do their jobs right.
Rese Collins: been on hold for almost 2 hours waiting on them just to answer.
Meredith Roland: The workers were sooooo rude! They wouldn't let you talk or ask questions. No patience, didn't explain anything at all. I had a horrible experience. 😫
Nathan Dutcher: An absolute joke. Absolute joke.
Mackojr34 NBA 2K20 videos: waited 2 hours to then be told i was supposed to go to the Downtown KCMO office. They refused to help me AT ALL! The employees were smug little d-bags
joseph Itzen: For whatever reason they think it’s acceptable to only be open Monday-Friday 8-5 and start turning people away at 11am without online options. Not everyone can make this an all day affair.
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2. Election Commissioners Warehse - Sugar Creek
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· 1 reviews
1801 N Noland Rd, Independence, MO 64050
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3. Jackson County Collection Department - Independence
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· 24 reviews
112 W Lexington Ave #114, Independence, MO 64050
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jammie moore: Had us standing in the rain for a hour just to make it inside and found out I have to wait in a virtual line, with an additional 2 more hours. Ended up headed to Grandview after waiting 2 and half hours for property tax. Grandview was fast efficient with no wait time. Just go to Grandview save yourself 5hrs.
David Michaels: It’s 11:10 and they will be taking no more collection payments. This is definitely a problem. We’re trying to come pay our personal property tax and are being denied. We don’t want to pay it in the first place then once we find time out of our lives to go out of the way to pay we’re denied
Peter Fauth: Be prepared to be there at 7:30am and wait up to 9hrs. Don't be surprised when you have been there twice and still not have everything you needed. They will tell you that they can't help you and you will have to come back and do it all over again. Their system is a joke. You should be able to just go in and pay when you have the money to pay.I still have to go back one more time. Total waste of time. Went back today and waited 8hrs to find out that we still didn't have everything. We left after 8hrs with nothing to show for it. Totally insane!
William Burrows: Nice people, but they love living off your property and income. Can’t wait to leave this overtaxed county.
David Wright: Horrible horrible horrible experience! Both locations need a total overhaul!....I miss the Raytown location...
Tara Rice: Never even able to get in if you’re not there at 8. Like what are you guys doing from 11-5 if you don’t take anyone after the fact?
Angela Sampson: Employees that helped me on December 12 2002 were professional and helped get my application for the Quad program completed within 1 hour. Not only did they get the job done but called me and let me know I was accepted. They also sent an email. Thank you so much .
Thunder Lightning: Total unaccountable for any of their collectable mistakes , incoming paper returned data , collected mistake filled , collections , balances , Lost data , billings . Like most employees of Federal & State Agencies , Know as long as they show up for work CANT BE FIRED ... * long list of the WHY you can't fire me for being incompetent... Kind of like going to the VA.
Marla Oyer: It took 4 visits to this place to get a simple tax waiver even though I had all the necessary documents. It is my understanding that only two offices in Jackson County now provide a waiver for those that did not own a vehicle prior year.Sometimes their ‘getting in line online’ service does not work. You can be ‘in line’ but the system can kick you out through no fault of your own. You can expect to be there a minimum 4 hrs unless you arrive right when they open & have already got your name in.The employees I dealt with were rude. They were short staffed & the only 2 people who were supposed to be working stopped to talk about what they were gonna do for lunch. Bottom line, it is a horrible experience & be prepared to spend ALL DAY there.
Brooklynn Standing: Drove all the way to pay my personal property tax took off work early but ya'll aint got no people to work. Yall want people to pay their bills but won't help them. Yall a joke
Emily S: I enjoy the new system of checking in with your phone number. I was able to go back to my car and make phone calls until they were ready to service me, unlike standing in a line waiting my turn. I would give the customers inside a negative review if I could, complaining about not being able to just walk back anymore(either way you’re waiting I don’t understand). everything was easy and simple, Alice was great. Security was also very helpful.
Norma Reni: I called for help with documents needed and the lady who answered the phone was soooo nice and so patient. Thank you for your kindness. Wish I had her name. Awesome
Jannee Love: I have never been to a courthouse and been thoroughly pleased with the service as I am with this one .... and in each offc...very helpful
Barbara Wunder: Called to find out about back taxes owed on property, rep was courteous, helpful and answered all my questions.
Ceasar Arroyo: Very Rude! And no help
William G Lackey: They are the most helpful people with correct information and very courteous peopleThanks
Robert: Excellent serviceExcellent serviceThey were all kind in and out in a hurryMade it easy thank you
ashley hatfield: Called and the representative was useless. Extremely rude.
Meghan Price: The staff is rude and trashy.
Lydia Derhake: Talk about a complete failure of public service. I have been contacting Jackson county regarding an over payment for the last several months and nobody has ever returned my call or replied to my emails. Today I got a letter demanding payment for something we have already submitted a cashier's check for. Why am I paying taxes? Clearly we are employing utterly incompetent people in this county.
jennifer fletcher: Went this afternoon after waiting on hold for over 30 mins and when it was my turn the lady at the counter was so RUDE. She made it seem like I was annoying her. I hate to say this but IT IS YOUR JOB TO HELP THE PUBLIC!!! PERIOD!!!!!!!!!!
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4. Jackson County Legislature Clerk - Independence
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· 1 reviews
201 W Lexington Ave # 100, Independence, MO 64050
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5. Jackson County Public Works - Independence
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· 2 reviews
303 W Walnut St, Independence, MO 64050
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Michael Speakman: You called in for action.
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6. Independence Public Works Street Department - Independence
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· 1 reviews
1030 S Crysler Ave, Independence, MO 64052
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7. Jackson County Jury Supervisor - Independence
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· 2 reviews
308 W Kansas Ave, Independence, MO 64050
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8. MO Dot Independence - Sugar Creek
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· 3 reviews
910 Rte 291, Independence, MO 64050
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9. City of Independence, Mo - Independence
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· 2 reviews
111 W Maple Ave, Independence, MO 64050
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