Best Condominium Rental Agency Independence Near Me

Andrew (MrJewBawls): My heating and cooling unit is 25+ years old and has not been working properly for months , my electric bill is 150+ extra than what it used to be. This is still going on and they refused to replace it, ive told them several times I can't keep up with the increase and get my rent paid, but management does not care cause on top of everything I have to pay 100+ in late fees to managementThis has become a horrible place to liveThey won't help you they will just keep kicking you while your down 👎

Andrew Hartley: My heating and cooling unit is 20+ years old , it has been not working properly and efficiently my electric bill has increased 150 dollars a month not including the late fees and they refuse to replace it. And said it's working fine. I've told management several times I can't handle all the extra payments because on top of this I pay an extra 100-150 dollars in late fees by management!!

Donna Bongiovanni: I have had them to clean my sink drain 4 times and my kitchen was like a pond for 5 days finally sent a company out to fix the leak that was coming from inside my wall that soaked my living room and now smells like mold Jill the manager said that it was my dishwasher doing it so they replaced it and now wants me to pay for it because she is putting the blame on me because of a dent in the dishwasher that was there when I moved in. Jill needs to learn CUSTOMER SERVICE SKILLS the way she talks to people. Also cannot use the pool saying that they are waiting on a pump, I would NOT recommend anyone to live here please check their reviews before thinking about moving in these apartments!!!

Danielle Hartley: Apartments are nice when everything works properly, but my brothers AC unit stopped working right and they sent someone to test it , and they lied stating nothing is wrong, still cant keep his apartment cool (under 80) and they will not do anything to help. Stating there is a heat wave and everyone one is having trouble keeping their house cool. NOT TRUE ! my 2 bedroom house is keeping cool just fine , but maybe if the apartment complex didn't have 30 year old AC units, then they could keep up and keep a one bedroom apartment cool. Don't live here, the ladies in the office are trash and laugh in your face when you complain to them. It makes you feel like they are don't care about your quality of living, But I'm sure they go home to a cold house every night.

DaNasia Cooper: It's a horrible place to live a lot of break inns when it comes to vehicles. Jill is rude a refuses to allow illegal activities to take place on grounds. Someone drove on the property hit vehicles and we found out the company has no cameras even while doing construction on the property. Jill targets young residents and treat them like there dumb and have no rights. The air hasn't worked all summer.Slum maintenance men who can't fix things. Mold, leaks in the ceiling. This place care only about rent and the homeless is real bad over here.

Zelda Eileen: Please don't move here if you value your safety. They are very rude also.

Itss Honey: Nice building . Jill seems racist . Very rude can’t even answer simple yes or no questions

Noelle F: Awful.

Dre Johnson: Great place to live, Jill and Lauren are top notch..I will continue to refer ppl to come live in our community

Sherry Love: I really like living here. It's like a little community. Lauren and Jill are great.Very helpful. If i have any issues in the apartment they take care of them in a timely manner. I have met a lot of people and we do have fun at the pool.I have lived here 4 years now.

Luke Jenkinson: I really enjoyed my time here. Lauren and Jill were always great. They were very patient and kind at the end of my lease when I wasn't sure whether or not I could resign. I would recommend.

M. M.: The management refuses to address some very serious concerns.

Lala Simms: Here recently the complex caught fire. The fire alarms never went off not once!!!! This is an awful place to live. If you care about your life please look elsewhere if I didn't have 8 months left here I'd break my lease

Cordero Barba: I moved in somewhat recently and am very impressed with this place. First off i would like to say that the unit has wood like flooring in kitchen and bathroom that i loved. The closet is super spacious and room size is actually quite good size for a 1 bedroom. Lastly the experience with Lauren the asst property manager has been quite pleasant and even after I moved in she was quick to respond to any questions i had. I love this place. They are redoing the pool and it's already quite affordable. Check it out if you get a chance. Hidden Gem for sure!

Michael Espino: I Appreciate the staff and the commmunication is very good just take the time to explain what you want.

rachel hanley: The management is so rude and childish. Would give them a 0 if possible. As soon as I moved in there was numerous things that needed fixing and only one has been temporarily fixed. Would never recommend them to anyone .. they charge way more then they are worth.

Rose melissa Janvier: If I could give them zero I’ll do because that’s makes me so mad I tell them 2 months before I’m breaking my lease tell me the total and I gave them my date now I gave them the money they asked me to pay so they charge me $125 first when you ask to come fixed something you got begged them and the electric is high I pay $298 a month I’m living by myself I hate this place and the young lady is very rude 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Katelyn Bolinger: I’ve been wanting to write this review for quite sometime, but kept trying to give the complex the benefit of the doubt. After four years of misery, it’s not gotten any better. If anything it’s been worse. I’ve read through numerous reviews, and management always says that whoever has the issue is wrong, and the complex acted in a professional and timely manner. While I’ve never had them be “unprofessional” they are NOT timely. ( if they even address your problem) I dealt with a water leak in my ceiling for almost TWO years. I had a legitimate hole in my ceiling, and every time they “fixed” it, it would leak again. The current “fix” is awful, and I’m sure there is mold because they are not fixing the actual problem. I was finally able to get them to replace my floors, because nails were sticking up/ the old lament was pulling back, but the toilet wasn’t put back on right and I’ve had constant issues since. It leaks continuously, it floods often, to the point where it’s gone down through my neighbors vents. When maintenance came, he told me “ you know you could handle this yourself with a plunger”. The maintenance staff is clueless on how to actually fix anything. My sliding glass door broke 2 years ago, I watched him attempt to fix it and he said “ that’s as good as it will get, I don’t know what else to do.” It still doesn’t shut all the way and I’ve had to put foam in it to close the gap. My deck is rotting, I called on it over a year ago and was told it’d be fixed, it hasn’t. Are you surprised? ( I know the response will be that they are in the process of fixing the decks, but all they are doing is replacing the railing/ support boards, nothing else. )The squirrels in the attic are AWFUL, I’ve called on them as well and according to management they’ve been taken care of, I even walked down a video of how loud they are and was told they “heard nothing”. The pool is filthy, always. It constantly gets closed if it rains too much, or they can’t get the chemicals right. No one cleans it. Just zoom in on the pictures of the pool to see how dirty it is, or all the holes in the wood of the siding. And yes, they’ve been replacing it for almost a year, so hopefully that won’t be an issue for future resisdents. There is a step going up to our apartments that is forever broken, and they are always “ fixing” it, but it breaks almost immediately after. I’ve talked to a number of my neighbors who have multiple issues, that are never resolved. Remember the leaking toilet? I called on it a few days ago( and three other issues)maintenance came in, didn’t do a thing. When there is clearly a wet towel around the toilet from the leak, all they’ve done is just fill it up with pieces and caulking and call it good. I’ve even made “work orders” that haven’t gotten fixed only to call check the status and to see no one had even put it in. There is either an issue with maintenance telling management an issue has been resolved, or they are aware it hasn’t, but say it has to protect themselves. I’m planning on calling the city, with all the leaks, there’s no way this is safe to live in, and management should be held accountable for not taking care of their tenants. As I write this, it’s raining and my ceiling that was “fixed” is leaking, AGAIN. I called and was told “ there are just some things our maintenance guy can’t do very well”. I have been writing this for a week, so here’s the update: their current fix was to just spray texture spray on the ceiling where it was leaking. This place is a joke, Take my advice, and the reviews of MANY others, and do not rent from here.

Sabrina Tweedie: I lived in this apartment complex for a year and a half and moved out in November. I only moved out because my Fiance and I bought a house. I am finally getting around to writing a review! Personally, I thought that this apartment complex was pretty great. Anytime I had any mechanical issues, the repair man was immediately out there the next day to fix it. The office staff was always friendly with me. Anytime I had an issue, it was resolved. The only reason why I gave 4 stars instead of 5, was because my hot water tank started leaking a couple months after I moved in, which made my carpet very sloshy in the closet. It took a couple months for the new hot water tank to be delivered, but I was in constant communication with the repair man. And they fixed it as soon as they could. It is a smoking facility, so if you are not okay with that, I would recommend a ground floor because I had an issue with cigarette smoke rising to my apartment and I have horrible asthma. But, that is not the apartment complex's fault nor the office ladies, as it clearly states in the paperwork that it is a smoking facility. My garbage disposal went out, but was fixed the next day. The pool is not the greatest, but rent is not very expensive. So don't expect a luxury apartment complex. Some of these reviews just seem like the people didn't get their way immediately, so they got angry and left a bad review. Don't let that discard you. As long as you pay your bills on time and are nice and respectful to the workers, you won't have any issues.