Best Computer Repair Service Independence Near Me

Joshua Brison: Pc was having issues with the hard drive, called the business and was able to take it in that following afternoon. Got a call the next morning with the diagnosis and a price quote, and the whole thing was ready by that afternoon. The process from being unable to boot to completely fixed took less than 24hrs. The price was fair and the hard drive he gave me was even better than the one I started with (and he was even able to save the data). Will be going back to him in the future!

Nicodemus Travelerr: Had it fixed in a day, the man's work is top notch!

Mark Robertson: Great experience with Russ repairing my computer. He was very thorough and clear in his explanations about what was going on with it that were very understandable to a non-techie like me. And computer is now working great again. Highly recommend Russ.

Gary: Positive:Professionalism,ResponsivenessWhile the service that I needed wasn't able to be provided, I was referred to a business that could handle my repair needs.

Keith Moss: if you want good quality and fast service you need to use Russell. I have used him many times to repair my laptop and got it back the same day. He sets up your computer to near perfect as it was before you turned it in. He is more than reasonable with his prices and provides excellent feedback as to your problems and options. It is hard to find an honest and reliable computer repairman but he is the real thing. Thank you again Russell for your help you are a rarity in todays world.

Steve Richards: Russ is great to work with! He is very knowledgeable and very patient. Made things easy for me to understand and got my company computers up and going quickly.

mike powell: Positive:Professionalism,Quality,ValueRussel did at great job with my company laptop, upgraded my hard-drive and now its so much faster!!! Price and value where very good and better than I expected! I'm glad I gave him a shot, they will be doing all of my work, both my personal and professional equipment.

Red Scorpion: Very professional and reliable!

Leavon Jones: Got my computer back and running better than ever! Russ was very communicative and understanding as I was very worried about losing data. I fortunately didn't! These reviews don't lie, this guy knows what he's doing.

Jerry Slagle: Russ did a fantastic job 100% satisfied very professional and polite. I would recommend him to anyone who who needs help with there computer, especially gamers, fair prices on parts and your end cost results very fast and reliable would gladly come again.

Angela Yuriko Smith: Super fast response. My computer got zapped in a storm. When I contacted Russ he had the machine within the hour. I got it back the next day better than ever. Not only did he recover everything, but he suggested a solid state drive and it's better than before. Reasonable prices, pleasant, efficient and professional.

brian mac: The computer guy diagnosed my laptop without charge, He upgraded my failing hard drive and was able to save all of my data which was a feat that could not be guaranteed by other repair shops. My laptop works better than new for a more than reasonable cost all within a 24 hour period. When you find a professional that excels in his field and keeps the customer in mind you want to let others know.

Ed Dowd: Just gotta say...fast, efficiect and expert service...does what he says ahead of schedule and right on quoted price Highly recommend to everyone that needs laptop, pc or IT work

Joe Rhea: Russ is a good guy ! Trustworthy, respectful, will use him in the future. Does what he says he will do. A++. Thank you Russ

Antonio Cuffee: A1 service will most definitely be going Back Thanks 🙏A lot !!!!

scotty: I was very happy with the service from Russ and how quick it was done. After I had some issues with my pc and my graphics card went down and as a gamer thats just bad news, Russ fixed the problems and help get me set up with a graphics card that was in my budget and also was better for my specific games I play. He knows a whole lot about what games and parts go best together to get your pc to peak performance. He also builds some crazy fast gaming computers. If you are a gamer I would highly recommend him, and if your not I would still highly recommend him. Thanks Russ!

Dondi G: Seems like nice people

Chris Santora: Best experience with a computer tech EVER! After the hard drive on my business laptop went out, Russ got me in immediately. My business stops when I don't have my computer. Russ replaced the hard drive and had it back to me that afternoon. It runs better than ever, and he was able to save ALL of my files! Thanks again Russ! Definitely a returning customer here! :)

Krista Detel: Awesome, fast service! Highly recommend this guy for all computer needs!!

Jennifer Ward: Best service I've had to date. He will be my go to PC repair guy for as long as he is in business. He fixed my gaming computer in just a few hours. I had taken it to another shop and they told me the problems were fixed but they weren't. When I took my PC to The Computer Guy he listened to what was wrong. Diagnosed it for me for free and then gave me a great deal on the new parts I needed. He also kept me updated with his work via text message and videos which was great. Like I said. I will never use another PC repair shop. The Computer Guy has me as a customer for life.

Mo Taylor (MOluv): Vic used to be very reliable but that is no longer the case. I prepaid for services from Vic. I was looking to get a new hard drive for my computer with more space as programs were crashing due to lack of space. I paid in advance over $300. He told me he would call me when the hard drive came in and he never did. I have been put off by him on multiple occasions sighting personal matters but have never received the services or my money back. When I call he does not answer and does not return my calls. He essentially scammed me out of my money in October of 2021. It is now December of 2022 and I still don’t have my computer fixed and I lost out on $300 with no attempt from Vic to make it right. He has fixed computers for me in the past so I am highly shocked and disappointed by this behavior and I now know I cannot work with him in the future or refer anyone to him due to this lack of respect and professionalism. Zero stars from me going forward.

Mike HARRIS: Very smart man.

Grimbles Notro: Great and professional service

Carl Wilder: Vic does great computer repairs at a low price.

Michael Allen: Shop closed. Works from home now.

Nick Nick: This guy is slower than an old woman getting on the highway. He keep my laptop for two months. He also Charges too much. 150 dollars for a crack screen on a 200 dollar laptop. I bought the part on Amazon for 49.00 dollars and look it up on YouTube and fixed it myself.

Jazmine Floyd: Very upset with the customer service doesn’t Answer the phone and isn’t open the hours says open doors locked. Doesn’t call when ur stuff is done and ready for pick up even tho u paid upfront. Very upset with service. Still not able to pick my flash drive up. After months.

Emily Neely: Good seevice

Dan Swinney: Great hometown business! Reliable!

subdivide: A very energetic young man speed up my PC by a factor of at least 100 and I bought a carton of fresh eggs on the spot. Best Buy would charge I don't know, but this was 40 bucks and you could never get the eggs anywhere but there. So do it

Crystal Brown: Vics PC wasnt what I expected. It was so much better he was very attentive and knows so much! I recommend going here. I took my Xbox One S to get the power supply fixed. He did it right on the spot. Thank you and very good priced.

SONIA BROWN: Owner is very personable!

KERRIE WALTERS: Good guy ....very nice and knowledgeable about computers

Blues Lover: Critical:Professionalism,Quality,Responsiveness

donald harris: I have always had good experiences with Vic. He is honest and will do what is possible to make things right.

Jimmy Petersen: He’s really nice person and professional . I will never take my laptop to other Best Buy ,I’m glad I find this shop even I drove 60 miles

Raymond McCubbin: Good people

Mike Dobson: This guy is excellent. His work is to notch at a great price. Don't bother to go to best buy for computer fix. Go here first.

Kimberly Patrick: Vic was friendly and helpful even when I was running late to getting up there!! Thanks Vic!!

bob marley: Positive:Quality

lovely johnson: great service!!! they get you in and out!!!

Dylan Alvis: I called about an hour before close to see how much it was for the service I needed, the phone was answered quickly and I was given the info I needed, got in the car and headed up. I was the only other person there, was taken care of immediately, had my service done in 10 minutes and was out the door happy with a new-to-me device! Working perfectly and couldnt be happier, was so satisfied I came back a second time to get a couple other necessities and am happy with those as well. Highly recommend!

Cindy: Quick, efficient services! Staff is very friendly as well.

Britt Francis: Called on a Friday about getting my son's iPhone XR screen repaired I came in Saturday morning when they opened at 11:00 he had a new screen already ready and his phone was done in less than 15 minutes! excellent place would recommend.

Yousef Jouhari: Bought several iPhones from Ez and also re-formatted my laptop. Super friendly, great service, A+

Zack Graham: Just found this place I thought it was sketchy at first. But these guys have been fixing phones for 12 plus years. It’s way cheaper than anywhere else and my phone was fixed in 2 hours. Great ownership they got my business anytime!

Donovin Dunlap: Took my wife phone and a couple hours later it shut off and screen wouldn’t turn on so tried to take it back but no one was there for days so had to take it somewhere else and come out of pocket for that and apparently they didn’t attach the cords back correctly then a couple months later the phone would intermittently shut off and get very hot

Lester Jones: Brought my iPad in several times within days to have the screen repaired because they did not do it right the first time. They charged me every time and had no warranty though they said they did I would not send anybody back.

Angel Marmolejo: Bro got the job done🗣

Ona Bowman: Fixed my phone literally in 10 minutes ! The dude was really koo I didn’t get his name but definitely recommend

Omar Bayazid: Best phone repair in the city. Quick service and great prices.

Diaa Gissri: Great customer service and did a great job repairing my iPhone! Thank you!

Nakia Miller: Took phone to independence mall to get fixed and they messed my phone up more 🤦🏽‍♀️ I was referred here and they fixed it within the hour!!! Will definitely be back and recommend!!

Douglas Paris: Great location, fixed my phone within an hour. Best price in town.

Karen Redmond: Phone went in one way came out broken and no screen face on it just torn it up and then lie about it i don't recommend them at all it should be a 0 poor service he lieing I thing I'm taking the story channel 4 problem solver pay for phone to show f...up work you do and get you to pay full price 899.00

Renee Bridges: The owners are very friendly people with Integrity. Very happy with their business. Mo is awesome!

Ezekiel Rice: Friendly customer service and very affordable. Used this place for a few years and they’re fantastic.

A Carney: Fast, less expensive than the other places.

Kyle Benoit: Wish I could give them 0 stars and WARN PEOPLE TO NEVER USE THIS BUSINESS.My employee went there to get a laptop screen fixed.They held the laptop and never ordered the screen.We canceled and took the laptop back trying to get the laptop back.They did give us the laptop back, but charged us in FULL for the repair and screen.NEVER ORDERED the screen until we started to complain about not refunding us for LACK of service.Our lawyers are processing this now, and a refund is pending in our credit card system.TERRIBLE CUSTOMER SERVICEBAD OWNERSHIPLACK OF HELPWASTED OUR TIMELOST TIME WAITING FOR LAPTOP TO BE FIXED

Rosalynn Mccord-Bey: They do a good job and perform the tasks in a timely manner. I have gone to them several times. They're also friendly to their customers.

Susan Tate: Jason is amazing! He always knows what's wrong and fixes it in a timely manner.

Heather Pumphrey: Awsome experience. I called asking about an older kind of charging cables which he had and he just gave them to me for free even though I inquired about pricing because I was totally willing to pay for them. Very Pleasant experience, If this is how he treats someone who didn't even use his service then I know if I actually need computer repairs in the future who to call!!

Sandy Oertwig: If you are having computer issues, Albatross is the place to go!! They are very friendly and helpful and take care of you in a very timely manner. I was considering purchasing a new laptop but after the "computer doctor" cleaned up and updated my present one, it's working like a charm! I can't thank them enough!!

Marilyn Ashley: Excellent service!! I would and do recommend. Fast and accurate.

Drew Mathews: I needed an obscure screw to fix a micro switch to a rotary control for a vehicle Fan control. I went to Lowes, Homedepot, and Menards with no luck. Jason at Albatross Computers found a couple in 2 min and didn't even charge me. Great guy. I will definitely be bringing him business in the future. Thank you Jason

Blake Agan: I had issues with my computer not having sound come through my speakers and Jason was very understanding and helpful both over the phone and in person with fixing the issue and with any questions I had.

Gregg Coldsnow: Jason is very patient! He is knowledgeable and gets the job done every time. Highly recommend him.Gregg ColdsnowIndependence MO

Brian Dillard: It was totally awesome. They fixed the ps5 the same day! Excited expectations. Honesty and quick service. Their business will only grow. Great job!!

Kathy Glasco: Great service! Helped us transferring data from old PC to a new laptop. We were on the learning curve and they were so patient and knowledgeable helping us organize and find info. Highly recommend them for technology needs!

Angel Kaily: This place was ok if you just need your computer fixed or maybe a cheap laptop. There isn’t much inventory that’s nice it’s all kinda junky and seems like a thrift store for electronics. But the owner seems very knowledgeable of computers and can fix them very well.

Trudy JohnsonWest: Great.

Joe Sweetie: The worker was diligent, kind, and explained things to me as he went, he found the problem quick and I'm forever grateful for him!! ❤️❤️

Jack Scott: Fixed an issue with Windows Update bricking a 2020 laptop. Since the cause was not identified, offered to refund charges should the problem recur. Pricing was fair. Fix was applied within a relatively speedy timeframe (24 hrs) despite supporting at least 3 other customers.Also suspect that the business has been around for longer than what "10+ years" suggests. It seems that is the maximum timeframe that can be listed.

Noth: Been coming to them for years for computer repair and have never though I got over charged mostly under charged. The owner is a very nice guy and always does a great and quick job.

Bob Turner: HONEST! HONEST! I have been coming to albatross for many years. They have always solved my problem.The repair costs have always been reasonable.Last week,I could not log on to my Dell all-in-one desktop computer. Within an hour, Jason called me and said it was ready to pick up. It was just something I was doing wrong. No charge. He could have held it for a few days and lied to me and said he fixed it. But he didn't. This business is truly an honest business. I highly recommend using them.

Victor Perez: I have been taking my computers to this place for many many years. I will not go anywhere else. Jason, is all about Customer Satisfaction. My sincere thanks for his help...His service is worth of ten stars!!

Judith Christy: the best. take devices with troubles here. problem will be resolved quickly and smoothly. thanks for everything.

Betty Yates: Jason was very helpful and I highly recommend him.

Kilian Doescher: Best store in the area. If you have computer problems Jason is quick to take care it. The prices are extremely reasonable and it’s a great environment. Everyone from gamers to home office pc users can expect only the best work. Awesome experience overall!

Pat Prins: Always wonderfully helpful with a smile. Thanks for all of your help!

mae hatton: Anna was excellent in helping me with my phone today. I give her a 10. Has a pleasant personality.

BABYFACZED MIAH: You guys charge me 209$ to get my iPhone 13 screen repaired and the screen stopped working after 3days DONT EVER COME here

Pavilion Event Space: They have saved us may times

Tami Mallory: Dillon has helped us on 2 separate occasions. He has been great both times. Great work and great prices.

Larry Forsgren: I reprimand anyone to come here that needs there phone, laptop, any electronic fixed. And there not that expensive. There awesome people. Iv been bring my stuff here for years. I won't go any where else.

Maggie Allen: This place is amazing! My sons iPhone screen went black randomly and they told me to bring it in and they could fix same day! I took it in and the guy plugged it in and did a few button pushes and handed me the phone back and explained the issue! Simple fix and I am so thankful!!Highly recommend!

Ify Chigbogwu: My screen had been giving me a ton of issues and they fixed it up in literally 15 minutes!

Stephanie Otis: Helped me with my iPhone which saved my day. Very friendly and courteous to all the customers that were while I was waiting. Definitely would recommend for phone or computer repairs.

Elizabeth Moser: Fixed my phone. AWESOME

Asch-Lee Patricia Butts: Had the screen we needed in stock and replaced in about 2 hours. A little more expensive than I was hoping for, but much less than buying a new phone!We'll be going back to replace our daughters screen soon.

Domiyan Porter: I took my iPhone 7plus in for a new screen and they replaced my battery free of cost!Amazing prices!Better service!!

Åññā Måssêy: This place fixed my phone and had it ready for me when I picked it up and they did really good on fixing it.

Donald Erkfritz: thought I needed a new charger port for my phone but I didn't they cleaned it for me for nothing very honest people good work

Kim McComas: Excellent experience once again! They are the answer for problems on phones or computers. Lost ALL my pics on my Samsung Note 9 cell phone due to a damaged SD card. Totally freaked out by the loss - took my phone to PC & Cellular Repair and they found around 1,000 of my pics at a very reasonable cost. From front desk to techs-everyone is personable. They provide quick service and honest answers. Will definitely use them again if the need arises. Thanks to all of them!

Elaine Baker: Broken phone no problem. Courteous staff. Well trained techs available to assist you without all the pressure of buy this but that. Reasonably priced as well. One of these days I will be going up there to check out the refurbished game consoles that they have for sale as well. Reasonable prices friendly employees who can loose with that one , two punch. So if ya need em they are here not only for phones but ya pc as well ... Who knows ya might just bump into me... 💯💋😎

Tina Bowles: Very friendly and professional, fixed my phone with no issues

Kristina Standefer - Smith: Did a quick an Amazing Job!! Super impressed!! So happy they fixed my sons phone before he has to go into the Army. Thank you PC & Cellular!!

Rick Keller: Very help

Sincee Farris: I was in there this morning (3/4/23) at 10:25 AM to have my battery replace on my iPhone due to it not holding a charge. Battery was replaced and you returned it to me 5% charged. As soon as I left your store I plugged the phone into my car charger and then at home, it's been plugged in for 3hrs and it is completely dead and will not charge. NO my charging cords are perfectly fine. Here I am on a Saturday night without a working phone and you are not open on Sunday. I can't come in Monday because you will be closed before I can get to your store. So I am left to go to another store to find out what you did to mess it up, luckily there are stores open on a Sunday. When I do get my phone fixed I will bring you the bill. Not sure why or what you did, but I am not happy.Are you going to be open tomorrow (Sunday 3/5/23)? As I stated in my post you will be closed by the time I get off work! I can’t go without my phone for that long. Ask the guy who replaced my battery what he did wrong!Why do you require my phones passcode to change a battery?Update- went to Apple to find out what the problem is. They will put a new battery in and see if it will charge, if not then it’s going to cost me over $500 to repair it. Next update soon 😒Update- it was the Battery (Thank God!!!), unfortunately Apply would not return the battery so I could take it back to PC Cellular Repair for a refund. Hopefully the owner will do the right thing and reimburses me for the faulty battery, we’ll see. I’ve been communicating to them via FB Messenger.Final update - Chris said to bring my receipt in, showed up Saturday and he refunded me the full amount. I appreciate his integrity.

michael norris: Fair prices, very quick service and super knowledgeable. The have helped me with a phone, computer and baby monitor