Best Buick Dealer Independence Near Me

Jeffrey Lobdell: Everything went smooth everyone was great. Thanks for keeping it slappin’. Dirty Mike and the boys loved the loaner.

Mike Mustard: Helpful and friendly. Service was done in a timely manner. Clean area to wait.

Sarah Merten: Nikki did a fantastic job helping us find our next SUV. I wanted something conformable to sit and drive. She let us try out multiple cars and didn’t try to pressure us. Honestly one of the easiest car buying experiences I have encounter. Thank you so much Nikki!

Melissa Parrott: Getting an appointment was fairly easy. The provided 2 day loner was nice. However, the first full day my truck was in the shop, nothing was done to it. I dropped off my truck in the afternoon on Monday, June 5. Service wasn’t even started until Wednesday, June 7. Jarren contacted me that afternoon to let me know that diagnosis was complete and warranty would cover it but wouldn’t be ready until Thursday June 8. That would mean I would be responsible to pay for one day of loaner car or return it and be without a vehicle. I asked him to see what he could do to correct that, since they let my truck sit for a full day. He was able to get that $45 covered for me. Jarren was very helpful and kind. However, the timing of service at your shop is awful.Also, I was unaware that there are 2 Cable Dahmer shops on Noland. I went to the wrong shop (Chevrolet) first and waited there around 15 minutes just for someone to tell me I wasn’t their customer and tell me how to get to the right shop (Buick-GMC)

Pamela Moore: The moment I walked in the door, DeAndre greeted me and it was off to races. I pretty much knew what kind of car and the color I wanted. I simply ask if they had it and he took me right to the vehicle. Needless to say, upon first look, I was sold (the 2023 Buick Encore GX). It felt good to purchase a brand new and not used car as I have done with my previous 4 vehicles. The only thing that felt good was when I paid them off. This time, it's a good feeling from the start. Not buying someone else's problem, but enough of that. Back to DeAndre, good customer service is hard to find, let alone great. He was very informative, it was a pleasure talking with him as I did my test drive. Just an all around sweetheart. He was very respectful and if I could I would give him 10 stars. Thanks Dre 🙂

Bill Grabb: Very pleased with the service Hannah, Joesph, and Perry gave me to purchase a new vehicle. They were very knowledgeable of the vehicles and helped find the exact vehicle I was looking for. They made it stress free and fast. Thank you

Debralee Henderson: I had to replace brakes and rotors again after just a year of having a full brake system replacement and front rotors done last year from you guys. A total of$3000. I keep calling and can't get an response back. I need my truck fix right! I paided for it. Now I'm at another company that wants to do the fronts again. My car is shaking when I put on brakes. Sent your not answering I will have to let them do it. I'm getting a lawyer for my money back so you can pay it.

Amy G: We worked with Austin Goede and he was so friendly and attentive throughout the whole process from the test drive to working through our payment options and they really worked with us to get a monthly payment we were comfortable with.

Joshua Harden: The people I dealt with were nice. My issue with this company is, they advertise one price and they have a lot of after market add ons that drive up the cost plus dealer fees. I did see after I came out, if you read the fine print where it states some of the incentives and dealer fees. Feels like deceptive marketing to me. Read the fine print before going to the dealership.

Ben Gardner: Great experience from start to finish! I contacted Tim Hardin at Cable-Dahmer Chevrolet about wanting a new vehicle and described what I was looking for. Within hours, Tim had found me several options, all across the Cable-Dahmer family of dealerships. Even though the vehicle I chose wasn’t at his “normal” dealership, Tim saw the sale through to the end, making sure that I was taken care of every step of the way!

PUG LOVER: Fabulous service! Great assistance from Joe Walker! He’s the go to guy!

Courtney: Dre was very informative & assisted my family in finding the perfect vehicle. It was more than just a transaction as he seemed to really care about, and grasp my families needs! Great experience & I definitely recommend

Anthony Dalle: Top tier car buying service from this young man. I Will be back !

Brennanhizzy Vlogz: Jaden Worthington is THE BEST salesman here! Who I recommend you need to go to if you want a relaxed and informed car buying experience! No rushing, and very professional young man. I’m truly thankful for having bought my car from Cable Dahmer Buick GMC, and Jaden! Thank you.

BRIAN Arnold: It was a pleasure meeting with Austin Longenecker. Haven’t shopped with GM since Broom Cadillac.

Mitzy Arnold: Austin Longenecker is very knowledgeable about cars and helped me out with my options.

Austin Armstrorg: Joe was very helpful in the search for my Vehicle.

Frankie Marconi: Austin is wonderful to work with and has extensive knowledge about the car industry. Very responsive and all around cool guy.

Tony Murphy: Joe Walker was really helpful during my car search great employee

Tina Tina’s travel and hobbies: Austin is very knowledgeable and helpful

Jeff Templeton: Collision center was so nice I wish I could remember the name of the gentleman and front desk lady. They were so nice and helpful. Experience makes us want to look for cars there.

David Sierleja: Great communication throughout build/ buy process, especially when considering I am out of state. Professional and willing to answer questions posed. Entire experience was handled very well. Would buy from here again in a heartbeat.

Jesse Jolliff: Looked outside and saw the car sitting there for quite a while after an oil change.

Nick W.: Mike Steffens was wonderful and very helpful. The best car buying experience I've had so far.

Angela Wemhoff: Mike was amazing to work with! He knows how to listen and find exactly what his customer wants. The car we purchased was for me and he did the right thing by talking to me and not my husband, we only needed him there for a signature :) Thanks for a great experience and bring a wonderful passion to what you do.

Jon Horn: Joe is a great man to work with, very personable, and great to have a conversation with.

Kent Bridges: Very friendly and got me in and out. Ask for Lyle. Their Collision Center is also great and made submitting the damage to my insurance and repairs very fast easy and hands free. The manager Bill is a great guy and Jason who helped me and Bill have been there a very long time and were very professional and helpful. I recommend them to anyone needing repairs. They do great work!

Dan Cornwell: You changed my oil and no leaks in the garage washeg my old Gemmy but their wer spots on the mirrows ad boys

Andrea N: Able to get services added on while I was there.

Dan Rice: I love the truck! I would absolutely buy another vehicle or trade this one in for a newer model in a few years! Great experience with everything! Mike was awesome!

Arleen Buckley: Entire staff very helpful and courteous.

REBECCA DAWKINS: Reed GMC has treated me so well that I go an hour out of my way, past closer dealerships, just to get my GMC taken care of. I tell everyone about them when the subject comes up. They are awesome!!

Elaine Christensen: I was traveling to WI & an alert came up. I searched for the nearest dealership & was directed to the Reed Dealership. They were very welcoming at the service area & worked my car in immediately to find the problem. It took a couple hours but they were awesome & I was back on the road with my problems fixed. I’m thankful for their prompt attention & quick service.

Garrett Stites: Logan our salesperson and Roger the F&I manager were both great to work with. I had been to Cable Dahmer and was met with all of your typical car salesman games. From the car not being on the lot, to the ones in stock having $15,000 in extras added. There was none of that at Randy Reed, the truck and price was exactly how it was explained to me on the phone. Randy Reed has earned a life long customer and a advocate for there dealership.

Michelle Tomko: They were quick to finish. I git a clean car and a candy bar too.

Scott Crabtree: Waiting for Michelin Tire to contact me regarding the warranty associated with the tires I purchased from Reed Buick. Reed Buick was to submit treadwear data to Michelin Tire.

Justin Brooks: Fred Anthony was easy to deal with and had a good experience. I was in and out with no problems.

Frank Nieto: I like these guys.. they know what they’re talking about and treated me well. I’ll be back!!

Laura Mulcahy: I just took my new car in for its first service at Reed Buick GMC of Kansas City and have to brag. The service techs were so friendly, texted me updates, washed and vacuumed my car and I walked away with their signature chocolate bar!After years of being treated poorly at service visits at a different northland dealership, this has been a huge upgrade! I was looking for not only a reliable vehicle but a dealership that treated me well....and Reed did just that. So bravo and thank you!Buying the car was equally as easy and impressive. I highly recommend!

Stacey Marie: Always friendly service!

Muhammad Imran: Good customer service specialily Erick

David Scrivner: On time and done well, advisor was outstanding

Cindy Sullivan: Working with Tim in your State Line service Department is always a pleasure. I feel he really values my business and he really works to keeps it. He works to keep me informed of things to keep an eye on so that I feel confident my car is in peak running condition. Also the complimentary vehicle delivery service THE BEST service ever.

Gary Mikkelson: John Greenquist was very informative,knowledgeable, worked through some issues I had. Thanks to John and Jim Russel Jr. we came to a deal we were all happy with. It was a very nice experience purchasing my Buick Envision from cable Dahmer with the help from JOHN and Jim.

Summer Cotant: I’ve paid $200+ to have this fixed WITH A DEDUCTIBLE and they still haven’t fixed the problem. I’ve brought it in twice in the last 4-5 weeks for the same repairs and they will charge me for something different on paper to fix the SAME PROBLEM I’ve brought it in for. The “check engine” light came on again THIS MORNING and they want to charge me another $100 to have the same thing fixed. Don’t waste your time with service here. They don’t actually fix your car

Danielle Biondolillo: All in all my experiences have been good. Had a few hick-ups and had to bring my car back in right after we got it back but the team worked quick and got everything fixed. Would recommend

Shari Boeding: Great experience!!¡

Keyana Threadgill: Top tier customer service. She made the car buying experience easy and explained every detail.

Diane Day: Very nice and on time.

Kim Bloomingdale: The process was easy and was treated with great customer care

Patrick Fase: Amazing people and experience!

Terry Clevenger: Camille very friendly to interact with. Felt "heard", not rushed.

Mark Putman: They kept the experience as simple for the customer as possible, even providing a loaner car when it was going to take most of the afternoon to complete the work.

John Dicke: Eric worked extremely hard to make sure all my needs were met.

robert davis: everyone was just fantastic, from beginning to end

Bernita Bush: Excellent sales staff.

Mia Setser: From my experience, the customer service has always great, so helpful, patient, and I know they do a good job (especially Camille in service - she is on it!), but the wait to get an oil change always takes forever. We had an appointment to get an oil change at 10:00am. We got there at 9:30am and didnt leave until 12:45-1:00....thats a little ridiculous. Not sure if they're under staffed or what, but just a little heads up if you're going to schedule an oil change!

Latonia Austin: I was having a bad day just dealing with the repeat problems of my trade-in and had been looking at the Buick selection of autos and ran across an Encore that was the color and price that I thought would be a great match for me, so I thought why not give it a try to contact the dealership. Edcinda called me the next day and she could tell I was not in a happy place with my current vehicle and invited me to come in even though I didn't have much hope of getting into another vehicle. We sat down and crunched numbers with a field of EXPERTS in the Cable Dahmer Buick office and long story short a happy miracle was done.Thank you for turning my frown upside and I'm happy with the selection of great vehicle for me.

Marsha Welsh: Eric done a great job with getting things done in a proper and timely manner with my 2012 buick Verano. I plan to continue to use this dealership for any future service needed on my vehicle.

Brian Lappin: Friendly service manager. They serviced everything that I requested and made one suggestion without trying to sell me on additional services that weren't needed. I will definitely be back.

Nelson Neal: Friendly courteous service representatives and prompt service.

Nancy Draffen Brown: Repeat customers and plan to continue in the future. Got what we needed and closed the deal fairly quick.

Kris Botwinik: Dave in the service department is extremely knowledgeable and very patient . l o lThey treated me above and beyond what I expected.

Mitzie Payne: I wish all Dealerships were as excellent from Sales to Service as Dave Cross Motors.Very pleasant and accommodating.

Marcus Williams: Great Service Time and Time Again!

Anita Banes: I’ve bought from Dave Cross once before and Stewart was great to work with! My husband has dealt with Dave Cross as well. I’ve taken my truck there for all its maintenance as well. It’s always been a pleasant experience.

Sharon Kelly: Our salesmen, Adrian was very friendly and he didn't use any high pressure tactics. We got a great price on an Encore.

Ken Davis: One TPI ( tire pressure indicator) is still lower than the other three.

Rodrigo Pulido: I absolutely love Dave Cross. Everyone is always helpful, friendly and professional. Big thanks to Dave for his help, got my repair thru warranty and only had a very small out of pocket fee. Highly recommend Dave Cross for all your buying and repairing needs. Rodrigo P

Jim Morrison: The Service Managers are fantastic and keep me abreast of what's going on and approximate time remaining on my service. Once I got my truck back after the service was completed, I had greasy hand prints on the top chrome portion of my grill that wasn't cleaned off. I thought as an appreciation of having my Truck serviced with Dave Cross, someone would have washed the outside and ran a quick vacuum through the interior my truck, but it wasn't done.

Mindy Thompson: Took my car to the service center after my car dying on me several times on the way there. They had my car 4 days ran tons of gas out of it and told me nothing was wrong with my car!! So they sent me on my way just for the car to break down on the way home. Took it to another gmc service center where they found the problem within a couple hours of looking at the car. I wouldn’t recommend their mechanics to anyone! I even mentioned trading the car in and nobody even reached out. Ended up taking it to cable dahmer and traded it in no problem.

JW Page: THEY GAVE ME A RIDE TO WORK AND PICKED ME UP AFTER THE WORK WAS COMPLETED. WASHED MY TRUCK!

larry english: Dave Cross motors is an excellent place to purchase a new or used vehicle. They really want your business and will work with you and explain things to you. Adrian is very knowledgeable about their vehicles. This is the second vehicle I have bought there and had all my maintenance done there. The service department is second to none. I highly recommend Dave Cross motors .

Doug DeFrain: I was sold before i walked in but Adrian was excellent with me and very patient with all of my questions and concerns. Don was also very knowledgeable and very helpful with the financing to maximize the value of my money

Sherrie: The yonug man that did Sis with my daughter was very polite kind and honest so was his manager so it was good but we still haven't heard anything back from them that's what I don't like they could still call and say no we can't assist you or something but just delete my daughter in limbo is not good when she needs a car thanks

Don Wahus: Excellent! Customer oriented!

HB McAllister: The service guys are great. They listened to what I said was going on with my Buick, checked it out and discussed what they found. Told me what was relevant to repair now and what could wait. They also provided transportation for me to drop off. (I live close to the shop in Lees Summit). Prices were competitive and reasonable. (I always compare). They returned my car with a fresh wash on the outside.

Ron Calaway: My experiences have been all positive.

Jerry Johnson: Teresa did a fantastic job checking me in and calling me when the work was done. She is a very pleasant lady to work with

Doug: I put a deposit down, 500$ to hold a GMC pu. I was trying to change a certificate that I got from Chevrolet but it ended up I couldn't use that certificate towards this vehicle so the time it took which the vehicle came in on the 13th of September it was getting towards the end of the month I said if I didn't purchase it before the end of the month they would put it on the lot and sell it but disappointed me when they said that I said I'd probably not going to buy it buy it then it's in the long run they said they're going to keep my $500 so I guess I wouldn't purchase anything from them.

andre massey: It was very professional and the staff was awesome the place is very clean

Richard Survant: Jimmy C did a fantastic job handling the sale for our new 2023 Yukon XL Denali Ultimate. I live out of their area and had to fly into Kansas City. Jimmy even picked me up from the airport. I’m very happy with the service I received and will recommend to my friends and family looking for a GMC vehicle.

Joe Petersen Sr: It was not good

Rodney Hudson: Sales/Product Specialist - Ernie Vila was a Pleasure to work with.The Finance Dept. ... well they pushed an unwelcome interest rate. - ( i will refi with my C.U)

Tara Hefner: Jimmy has been great to work with! So accommodating and helpful.

Tracey Dockery: Jimmy C was fantastic to work with. Let’s hope my Yukon is here quickly 😀

beverly smith: Antonio was very helpful and professional. I'll give him 10+ stars.

AndyPan25: I have purchased my last two trucks from you..........and every since, have taken care of anything that has went wrong and with my bringing them in for their oil changes. Have had no complaints. IF I ever decide to purchase a newer truck, I will definitely purchase it from them.

wgoans: I liked the fact that it is a no pressure environment. I didn’t need a new truck, I just kinda wanted a new truck. Everything was explained throughly so there wasn’t much going back and forth on a deal. The finance team went out of their way to make sure I was getting the best deal possible as well. Overall great buying experience

Buddy Foutts: I brought my 2006 Buick Lacrosse in to resolve a check engine / steering related error message being displayed. The Service department reviewed the car and contacted me to provide the diagnostics. I was initially hesitant about resolving other issues identified until the primary reason was resolved. They assured me that the recommended repairs would resolve the issue. I gave the approval to proceed.The Service department reviewed the repairs made to the vehicle and informed me that the steering assist warning message would resolve in the next few weeks of driving the car and if it did not I should call to have it checked. When the steering assist error message did not resolve on it's own, as directed it would, I once again contacted the Service department. They scheduled a time to bring the car back in. On this subsequent review they communicated that the issue was now part of the electronic brake control module and that this part has been discontinued.So my initial issue was not resolved, but, it could now probably be fixed if I found the part (e.g., ebay or other used parts service) and they charged me to install (and no warranty for it).After $5K+ in various repairs, Robert Brogden Service recommendation for the steering assist issue, now has a new solution, it could be fixed for more money and no warranty, "probably". This brings to mind the old adage, "Fool me once, shame on you; fool me twice, shame on me."Maybe just bad luck with this 2006 Buick Lacrosse, I did get other $5k+ issues resolved (here's hoping). I'll not be giving Robert Brogden Buick GMC Service another chance to fool me.

Sue: Nice quick oil change and rotation.

Jared Stiens: Jimmy C rocked it with our new Yukon!!!

Sara Stiens: Jimmy C was great!

lindsay van meeteren: Jimmy C was very helpful!

Hongmin Chen: Price is increased a lot and time can't be guaranteed. Wait there almost 3 hours just oil change even with an appointment.

Margie Slegl: Jimmy C was very helpful with our new vehicle!!!!

John Grauberger: Very courteous folks to help you get what you need. No pressure from anyone.

Emily Shaw: Jimmy C. was super helpful getting us set up in the truck we needed and took care of everything for us while my husband was overseas.

Benjamin Parrott: Working with Tyler was an absolute pleasure. I had a lot of questions and he was very honest and patient with me which I really appreciated. A true professional. Thank you!! =)

Kelly Omalley: Jimmy 5 starsForTaking the time