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1. Dragonfly Tea Zone - Independence
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· 255 reviews
18801 East 39th St S, Independence, MO 64057
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Itsyourgirl Aj: I went up earlier this week and there was one of your workers that seem like she just didn’t want to make a drink, very irritated and just kinda sunken up the place so I left, I like this place and the tea is always good so I’m disappointed that this occurrence happened for your employee it was a blonde Hispanic I hope this will get fixed.Kid-friendliness: Depressing
Jaime Mccarty: Had my usual milk tea. The boba was inedible, literally too hard to chew up. Not sure what it is about this dragonfly in independence mall that makes it hit or miss. All the others are always great.Food: 1/5|Service: 3/5|Atmosphere: 3/5 …More
Toca Colo: The employes who served us were some teen girls who were laughing at us the whole time and we were asking about the things they served and they were no help at all. Ive had betted experiences at this place before but these girls did not treat us wellFood: 4/5|Service: 2/5|Atmosphere: 1/5 …More
Revkah Qubana: Man…this place has gone downhill since it first opened at the mall…I haven’t been here in a while, and decided to order some Ube boba and was very disappointed. The boba flavors don’t even take like boba flavors. It taste like cheap boba powder or something. Very upsetting.
Amanda Kennon: Delicious! We ordered the honeydew melon and the taro.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Brittany Shaner: Terrible service. Placed an order online. The staff didn’t even look at the order. I waited 30 mins for my order to be completed.
Jacob Cunningham: The place ALWAYS has a long line but it's well worth it!Kid-friendliness: Workers are always will to answer the millions of questions my kids have about what goes inside the drinks.Wheelchair accessibility: It's on low level food court area. All the businesses have wheelchair accessibility.
Eztil: I went to the mall thirsty and dying my bones digging into my body because I haven’t ate in seven hours . as I was walking around I spotted this lovely Boba spot . As I was walking down I almost fell but thankfully I didn’t . yes I started walking came closer to the baba place . it was very lovely and nice I like the decorations even the plushy’s . I went up to the counter and asked what I should get because I never got Boba before , and a lovely woman named Janet (I remember her because she was very nice and helped me out a lot ) she explained to me what Boba was . All I can is Amazing customer service , yummy boba and I will be going there again !!!!
Melissa Luna: I really love the customer service there they are really sweet and over all just amazing with customers
Jenn Groseclose: If I could leave ZERO stars I would. When you pay over $30 dollars for drinks you should expect your order to be correct. Then when it’s not and you let the staff know and ask them to fix it ESPECIALLY when allergies are concerned and they want to argue. I don’t think so. Never again. In the trash they went
Smart Beautiful Black Queen: Love this company but at this location the girl is so rude and short with customers! I won't be coming to this one again!!!Food: 5/5|Service: 1/5|Atmosphere: 5/5 …More
Justin Lawson: Recommended dishes Lavender Milk TeaMore
Abigail Pinto: Boba is so hard like they needed to cook longer, taro tasted like nothing. Kinda sad cause I love boba but this is not it for sure.
Bradley Boreen: @Tobias Kennedy that didn’t happen he was there for 3-4 minutes just like every other customer and left they didn’t even spark small talk, you need to go to a mirror and ask yourself what am I doing wrong. Why am I wasting time taking pictures of strangers, writing reviews on the internet that nobody reads, makes you no money, and ultimately wastes your time.
Mike Crawford: Workers are rude, they always are out of everything and act like it is an inconvenience to talk to customers would not recommend ever coming to this location because for a mall location that is open to a known time they never have the core products that make up 90% of their menu.
Skylar Mickey-Sell: i absolutely love dragonfly! they do so well everytime & everyone is so nice :))
Grisel Fowler: the drink I got which was a almond milk was not exactly what I have tasted in other bobba places done completely wrong and taste awful this is the second and last time I get a drink from here, first time my drink was done wrong as well. train you staff on how to do these drinks correctly.
jackson trejo: As a Independence resident I love to consistently read through reviews of local shops and restaurants and see other peoples inputs. Today I happened to interest myself in a specific review for dragonfly that was left by a Independence center employee about a young worker at the Dragonfly Teazone. I don’t normally invalidate other peoples experiences at dragonfly however I felt this was necessary. The employee that he was talking about in his review, “young asian girl,” is genuinely the hardest and most precise worker at dragonfly and is the one I prefer to make my drinks. Basically, I wanted to say if you saw that review do not let it determine your opinion on Dragonfly nor the employees which work there because both are amazing. Also if you want to tell the owner to be professional don’t spam a single review on three different accounts to bring a local small businesses reviews down. Can’t wait to come back and get my regular made!
noelle: Love the tea but two girls who where there on July 11th, 2022 where talking smack on the people who ordered behind me and on other employees. I find that unacceptable:)
Britney Rene: Love this place. They have GREAT drinks but my friend I experienced a VERY SNOTTY girl making our drinks today. Seemed to not want to take our order in the first place, had an attitude about taking it. Then once we got our drinks, put the wrong bobas in the drinks. We’re not normally the type of people to say anything, but the drinks weren’t good. So we kindly go up and explain they messed them up. She rudely grabbed them from us, make them new and slammed them in front of us, not saying anything. RUDE RUDE RUDE! If you’re paying $14 for 2 drinks, have a better attitude or don’t work with customers. ✌🏼
Tiffany Hill: Usually love getting a bubble tea when I’m independence. Worker today was very impatient when taking our order. Switched up our drink orders. Very politely let them know and asked for it to be fixed. She very rudely grabbed our drinks and remade them
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Bubble tea store
2. Bruú Café - Jackson County
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· 240 reviews
4709 Central St, Kansas City, MO 64112, United States
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Donna McKinley: Food: 1/5|Service: 1/5|Atmosphere: 1/5More
Sabah Alfatal: One of the best bobas I’ve ever had! The owner is very sweet and helpful, she truly cares about her business and customers. Will def be returning!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Nadine Alzubbi: worst boba ive ever had, small messy shop, no refundsFood: 1/5|Service: 3/5|Atmosphere: 1/5 …More
Michelle Glenn: I’d say Bruu is my togo boba tea paradise!The drinks are always good & consistent. I usually have Jasmine green tea with rainbow boba & Tropical breeze with rainbow boba! Need to try something else soon! My husband loves Anchan Strawberry Milk with lychee jelly!The service is amazing (especially weekends or weekdays evenings). The small lady is so friendly, efficient, & funny! I never received unpleasant experiences from her either. Sometimes I ordered 2-3 bags, she’d help me carry those bags to my car. I think that’s a very good training employee there :) Keep up the good work!Strongly recommend guys! Try & decide for yourself!
Amanda Chen: Food: 4/5|Service: 4/5|Atmosphere: 4/5More
Kaiulani Prado: my fav bubble tea spot! the crème brûlée milk tea is very indulgent but so worth it, everything else i’ve tried here is delicious too! the employees are always very nice as well
Elisha Booker: Best tea in townFood: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Asaam Strawberry Latte with Rainbow Bubbles …More
Vera M: I had to hop on here to give a 5star experience at Bruu. Some people are so hard to please & some reviews here seem very sketchy as well!My personal experiences here are always good & pleasant. The drinks are great, yummy, & consistent. The girl’s who always there remembers my name & greets me with her biggest smile she ever could. I always feel welcomed here. Never once was I disappointed coming in at Bruu. When I had questions, she was able to answer them very thoroughly & clearly.Service 5/5Drinks 5/5Waiting time 5/5Atmosphere 5/5DEFINITELY COMING BACK FOR MORE!!!!
Jackie Ly: Ordered a strawberry drink. Literally it had 0 strawberries and did not taste like any strawberry flavouring was inside and it tasted only like milk. I asked what coconut drinks she had and was a bit rude and said “none 😐”One drink was fine and the other I was quite literally handed a cup of milk for almost $7 or $8.
Suditi Challa: I decided to try this new boba place from my usual one. I’ve been here a couple times but both times service was not very good. It took 20 minutes to get my drink and I was the only person in the store. I also ordered a mixed berry latte and it did not have any of the syrups that were advertised in the pictures but rather was just sweetened milk. There was also very little boba in the cup when I ordered extra boba. Most of all, the cup was only filled 2/3 of the way. I even came another time to see if it was just made wrong one day but it was not good either day. Will not be going back again.
Julia Vaca: I went to Bruu for the first time, the store is very cute cozy inside but when I had a issue with my order (didnt realize red bull drink was ordered for my 4yr old son) and I simply was trying to not make it any more difficult on the girls behind the counter. When I asked instead of being helpful the one shorter lady behind the counter was extremely rude and cut me off mid sentence when I was asking a question. So I then told her never mind cause clearly she was upset about changing my drink for my son. I waited patiently at the front till my oder was up. When it was my turn she turn to me and asked for a receipt which is fine, but mind you the entire time I stayed at the counter waiting (25 min) she did not once ask a single customer for a receipt. I am very unpleased and shocked at the terrible customer service here! Very rude and the lady behind the counter need to learn some manners of get some patients cause its not a good look for the business.
Curtis Moore: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Pedro Santana: Ordered a matcha latte and the machine apparently ordered a different drink, it printed out the random drink and I didn't notice as it charged me the same price. I noticed as they gave me the drink but as I told them it was not what I ordered they refused to give me the drink I ordered and had to keep the random drink the machine ordered (which was terrible). Very poor service and rude employers.
Deme V: Awesome experience…today was our first time visiting and will definitely be back. All our drinks were amazing the customer service was impeccable and the highlight of everything was the Bruu Toast…soooo freaking good
Sofi: I was expecting top notch customer service here since their drinks are priced so high … but unfortunately it feels as once you walk in there nobody is there to help.. The flavors aren’t too bad, but wish the customer service could be improved. Since this is the only boba spot on the plaza !!
Daphne Lin: criminally underrated. Best boba by far in the KC metro, and the cute interior is a plus too. :’-)
Aafreen Rawoot: Flavorless drinks, doesn't deserve even a single star. Serving just milk in the name of milk tea with flavors. The staff is not cooperative too.
Dima Tsymbalist: Amazing drinks in an absolutely gorgeous facility. Props to the owners at Bruú, I’ve yet to see anything like this spot!Recommended dishes Mango Bubble Dietary restrictions accommodated Vegetarian, Vegan, Gluten free, Dairy free Recommendation for vegetarians Highly recommend Vegetarian offerings Large vegetarian selection …More
review stop: The establishment was ready for any current or future events months ago.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Shelby Winter: Recommended dishes Brown Sugar Pearl with MilkMore
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Bubble tea store
3. Dragonfly Tea Zone - Kansas City
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· 467 reviews
215 NE Englewood Rd suite d, Kansas City, MO 64118, United States
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Larry Hegendeffer: It seems a little pricey but it makes up with the ability of customizing you drink. And they have a large selection of loose leaf teas which I love.Wheelchair accessibility: It's on ground level.
Katherine Eshenroder: Always delicious. Love the taro!
Chris Kane: Kids absolutely love their drinksFood: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Mango Bubble Tea …More
Brant Fillpot: First time trying boba tea. I got the tigers milk tea with boba. Definitely different, but tasty. Staff was friendly and very quick. I was the only person in the store and got my drink in what seemed like less than a minute.
Jamie Ojeda: How hard is it to make a boba tea? I stood there as the girl messed up multiple times. And over overfilled my cup so when I went to put the straw in, you knew it was going to go everywhere. Absolutely will not return. No one offered help either when my smoothie spilled.
NexGen: Worst bubble tea shop I have ever been to. First of all, poor service, very disrespectful staffs, seems like they purposely make your drink bad when you don't leave them a tip. Secondly the place is not clean. It's dusty and my smoothie had a chunk of ice with black mold on it. It doesn't seem like they clean the ice machine often. The horrible burnt smell is also an issue. This place screams health violation. Lastly, this place is overpriced for dirty and nasty drinks. This place cost more than Starbucks.Reading previous review, it seems like the owner tolerates the workers and doesn't train them into providing better service. I wouldn't waste my time supporting this business. This place has a LOT of developing to do.
Eliatne Rojas: Amaizing place !! Me and my daughter Friday spot ! Haha100% Recommended.
Nephi Richardson: Great lose leaf tea selections. Great customer service, definitely recommend giving them a shot.Recommended dishes Crepes, Strawberry Crepe …More
Panda: Fantastic Boba place. The drinks were wonderful, service (while it was a little slow) was great. I love the little spot in the back with the board games. Also, whoever’s playlist was playing, it was bomb. Super relaxing, friendly, and adorable place to be.
Melisa Larrabee: My favorite for boba teaFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Michael McClellan: Excellent as alwaysFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Hustle Berry: Boba Tea selection is huge. Great place to hang out and try new tea options.Food: 2/5|Service: 3/5|Atmosphere: 4/5 …More
Ena Nachtmann: Recommended dishes CrepesMore
King_Of_The_Clouds_Fin High: Amazing as always, perfect time of the year for a nice fruit teaRecommended dishes Mango Bubble Tea, Lavender Milk Tea …More
Michael Rizzo: This place was awesome! The teen waiting on me had the most ridiculous fluffy hair, but he made the best drink I ever had!Recommended dishes Lavender Milk Tea …More
Daphne Elizabeth: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Mango Bubble Tea, Crepes, PearlsMore
Johnny Brown: Place is dirty and over priced. Rude staff. There are much better and cheaper places to go get tea. Find another shop, this ones not for you. Cant believe the staff...
David bodyspam: Ordered a tea around 630. The two women at that were working completely forgot about me and took another groups order then huddled around a counter. After a while one of them looked at me and asked if I was ready to order. Dang talk about short attention spans. Gave two stars because the drink was great.
Mlynn Duffey: I love this place
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4. Kung Fu Tea Westport - Jackson County
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· 82 reviews
827 Westport Rd, Kansas City, MO 64111, United States
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5. Gocha2 Westport - Jackson County
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· 122 reviews
4111 Pennsylvania Ave, Kansas City, MO 64111, United States
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6. Dragonfly Tea Zone - Kansas City
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· 209 reviews
1809 W 39th St, Kansas City, MO 64111, United States
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7. GoCha Tea & Beverages - Kansas City
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· 291 reviews
6595 N Oak Trafficway, Gladstone, MO 64118, United States
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8. Chatime Overland Park KC - Overland Park
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· 67 reviews
10150-A W 119th St, Overland Park, KS 66213, United States
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9. Kung Fu Tea Overland Park - Overland Park
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· 488 reviews
7504 W 119th St, Overland Park, KS 66213, United States
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10. Boba Blend - Kansas City
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· 64 reviews
4305 State Ave, Kansas City, KS 66102, United States
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