Best Appliance Rental Service Independence Near Me

Samantha Wright: Excellent customer service delivery service. Excellent everyone there do a good job. If you are looking for anything Furniture, dining room, tables washing, dryers, stoves, bedroom sets they will help you find it.. What you are looking for .. Good job !!!! I love 💕 this store .. I haven’t had any problems since I been dealing with them and I been dealing with them an least 6yrs..

kendra buckley: I absolutely loved the customer service I got when I walked into the store! Stacy is amazing and quick! The two gentlemen that delivered my appliances were very nice guys!

MS.UNDERSTOOD Bell: Everyone is nice I love the movers they talk to you they have good vibes💯☺️

Sherrie Ford: They're the best!

Christina Millen: Tristian and Caleb I think that’s what his name was very professional when delivering tv and very helpful with getting it set up keep up the good work guys!

Ruthie Cecil: We got a washer and dryer from these guys and Tristan and Tim did a great job hooking it up for us! Defiantly recommend these guys

Destiny Cecil: Excellent customer service! Our delivery men, Tim and Tristan, were super nice and even hooked everything up for us! Will recommend

Stephanie Mooney: I returned back to Rent One to get my laptop and Stacy C helped me and she was respectful

Kit Davis: Tim and Tristan delivered my living room furniture and were very friendly and professional! They went above and beyond by helping me get my old furniture out the front door and to the curb. Thanks so much guys!!

Kimberly Henry: First time renting from Rent One...the delivery was fast and easy. Thanks to Tim and Tristan! They were great! Keep up the good work fellas!!!

Kelli Walker: I love them, good quality furniture, they work with u, and they are very pleasant...

Brenda Simon: Tim and Ken were amazing they were there early then the time said to be which was amazing and they were fast and professional love them. Thanks again rent one

Afton Matthews: We have been buying from Rent One for over 10 years. The staff have worked with me and stuck with me from back when I was not the best customer. They were always kind and understanding. Fast forward and I have pretty much furnished my whole house with them, my payments are made through auto pay and I just can’t say enough about this company. Their staff is the best and I would recommend them to anyone who needs a place that will work with you on payments!!

Tina Maria Wyche: The best out there and very pleasant and very work oriented.Thanks jessie

Louis Jones: Tim and Kenny werevery professional and I really appreciated how they took the time and was so careful with my couch and TV. THANK YOU

Stephanie Marie: They have reasonably priced furniture, the staff was very nice and professional, and knowledgeable. Would recommend them to anyone looking to get nice stuff without the big payment at once

Michael Woolridge: Stacy. C was very helpful and helped me put together good accents for my home

Joscelyn: Stacy c and Tim they helped a lot very polite and professional

Roslyn Reliford: Omg where the he🏒🏒 do I start these guys are freaking awesome from Stacy too Jessi and the two delivery guy omg they are very professional and express shipping with them is LITERALLY EXPRESS SHIPPING go check them out guys you’re not gonna regret it

Ally Silkwood: They don't deliver or service to my area but they were very responsive and if they ever do come to my area I will use them.

SpokenPoet 50: I've inquired about furnishings and the staff was great

Amanda & Donovan: More expensive for cheaper products compared to rent a center or Aaron's, but nice and friendly customer service.

Julie Yeager: I would recommend Rental City to anyone..Easy payment plan, delivery and install. Always professional with me.

Ken Byrd: Very nice people to work for.

Laya Down: Mom needed new recliner because old one had a coffee stain and mom goes manic over those things anyhow thanks for helping us get slate gray color because mom was upset she was going to have to get all new furniture to match the current decor. Anyhow I will see you when we have to pay lol

Dawn Elizabeth: Horrible Customer Service skills from Richard! Will not shop this location!

Brenna G.: I have rented from here for a while. A few years ago they had really bad management and staff, but that has recently changed and I absolutely love Dave, he is so helpful and makes sure that you are satisfied with your service before you leave the store.

Tamika B. The Bright Side: These people are absolutely stupid! They keep littering my car with reminders to pay when I DO NOT rent anything from them! I've called them about this and they say it won't happen again but they keep doing it! I'm reporting them to the BBB for harassment and if I ever need to rent appliances I'll go elsewhere!

Keysha Sankfield: If I could give this place 0 stars I would! I ordered a 4 piece bedroom set with a mattress, it was set to deliver on Feb 2nd and since I work late and they don’t deliver when it’s gerting dark I had my sister stay at my house to wait for the delivery. It didn’t come, they called and said the driver was sick and they could deliver on Sat so I stayed home Saturday waiting for the delivery then they called AGAIN and said they couldn’t deliver until Monday. So I made arrangements to leave work EARLY Monday for my delivery and they called 30 mins before it was supposed to be delivered and said they couldn’t deliver until Thursday. So I cancelled my order to go through someone else AND NOW they are telling me they don’t do refunds and I would have to accept store credit but when I told ANN I wanted to cancel she never said anything about store credit but that DOUG would speak to me about whether by refund would be back on my card or in check form. WHY WOULD I WANT TO CONTINUE DOING BUSINESS WITH THIS COMPANY ?! Smh

ray spitler: Ann at the independence store is just the best

Conita Spitler: Every time I come in there Ann is great help

Elise Ward: Great service! My dad got furniture delivered and Tyree treated us as if we weren't just "customers" but also professional and the same time.

Clarissa Bernotas: Ann is absolutely amazing! She is always so helpful and gets the job done!!

Linda Matamoros: Just financed a Dinning Table for 29.99 a week !!!! Which is In budget level

Griselda Zavala: Ann at Rental City is Awesome ! Great customer service skills !! Knows me by name and always always takes care of me ! Stop by and she will always take good care of you !!

Marcel Jones: I am glad that came there to do business and not somewhere else Ann help me find what I was looking for

Jada Becton: I went in looking for a bedroom set Ann help find one that I like

Stephen A Walker: Ann is very helpful and makes me glad I that did business there

Ciara Boles: The service got while i was there was amazing Ann went up and beyond to made sure I got what i was looking

Felicia Adebiyi: I went in looking for bunk beds for my children Ann help me find the prefect one for my budget budget

Emily Bradley: So Easy to Apply & Quick Approval Great for the customer service

Benny “JAWBOONE” Crenshaw: It was ok alot of the same answer and pages almost looks like a fake site

DAKOTA WILSON: It was good and good customer service

Mary Jane Tyra: Quick and easy rental did mine over the phone

Kayla Powell: Always friendly every time I've gone in. I was renting a TV from them. Well mine broke. Got a loner TV. But in the process. I had to return the TV. When I called to ask for them.to pick the TV up. And I no longer wanted mine back due to some issues. A male amd a female came to get it. The guy was really friendly amd nice. But the lady on the other hand seem to be offer. Answering phone call. Didn't want to help carry the TV out. The guy had to ask her a few times to please help him amd to get off the phone. That she would have to tale care of the phone call later. She was really stand offish with him. If I do ever go back. It won't be to the one at 23rd and less summit rd.

Shelia: Really friendly & fast at helping you

Michael Thomas: Where is the pride in Rent A center anymore. People do not do there jobs properly anymore and as far as the harassments on phone calls and door knocking is beyond unprofessional. Last person you guys that made this store great was Sandra and now that she is gone this place went downhill. I will be contacting the and leaving a review with BBB. I do not like that how customers reviews are just now showing up about store when it was a great store. If staff so worried about credit and sales maybe rent a center need lower prices that could be affordable to the people and should also put their customers first and not themselves. It’s all about sales and who hits credit. ONCE AGAIN ITS ALL ABOUT SALES AND WHO HITS CREDIT……….. WHAT ABOUT THE CUSTOMERS and there is no point of RAC writing a comment under my post because they never take care of it because they make it seem like they care but don’t reflect it on the store BBB will be contacted

Brooklyn Vaughan: Such awesome employees!!!! Walked in to get a washer and dryer and not only walked out with a brand new washer and dryer that was super easy to pay with the 6 months same as cash, but also walked out with a job and started 2 weeks later!!!!

John Stricklin: Rude, Bullies, overpriced junk, they prey and take a vantage of people that need stuff without credit, if you ever run into a situation to where you can’t make your payment there is no remorse there is no compassion they want that money or you do without even though you’ve been a loyal customer in good standings with your account for over two years. They come to my door and involved my children in an adult matter. Bring back Ethan!!! Do not rent from here save your money and buy out right they will take advantage of you they will not help you.

Diana Todd: They wouldn't take the back off the sofa for easier delivery. So as a result they scraped and chipped the paint off the hallway into my apartment by pushing the sofa in. I don't know if I'll be charged for the damage when the apartment manager notices it.

Justin Murphy: If you need something in a pinch and don't have credit they are a good means to get what you need. They are high priced but they will cover whatever you buy the whole time you are paying on it

melissa licon: They have lots to choose from,.

Kimberly Graham: I rented a washer paid every two weeks on time. Made a payment and bought a washer two days after I made a payment. They came and got the washer and refuse to give any refund for me only using it for two days. Really 63.10 for two days. Not expecting all of it but would be nice for some. Biggest rip off people I know.

Miranda Emme: I like it here but I can't get a job here

Karry DIVERS: So I experienced a very frightening Friday night after dark. There was a knock at the door, and two men asked for a different person than myself to which I replied was not here. I wasn’t even sure who they was because they didn’t identify themselves and it was dark. These two began harassing me left and right. I explained that I am not the customer and I would try to reach him. He wanted me to do it right then and I couldn’t because I was busy. They bombarded me with such anger and rudeness the entire time that I was trying to explain that I would do what I could. One told me he was supervisor for collections and he was going to call the police on me! He then proceeded to completely insult me. Just then my sitter pulled up and he proceeded to harass them! I even asked if they had a card so I would atleast know they wasn’t pulling something scary. They did not give me one and needless to say my son was so afraid that he didn’t even want to come out of the room to go with the sitter. Someone in corporate needs to know about what kind of employees they have! I will take this to the BBB

Theresa Welsh: Live this place! Sandra is awesome!

Amanda palmer: They are great employees who work hard to make customers feel appreciated. Their prices arent bad and their payments are low and affordable.

Jonathan Lopez: I had a horrible service from them they came and picked up our washer and dryer and destroyed some of my floor and then I called and asked to talk to her manager about it and they took down my name and number and said that I'll be getting a call back and that was two days ago

David Lighthill: Too high on price

iAm BNutty: A Very Racist - Rude - They Have Very Good Decevtives Thou, If You Have The Last Name Of Anybody That Owes Don’t GO They’ll Say Your Related To Them Just So They Can’t Sale - Or If You Don’t Buy It When They Want You To It Raises Red Flags

Jamie Coffman: This is an amazing store. The staff and managers are very nice. We have been renting from them for a long time and never had a problem.

Mandi Zabor: Was assisted with friendly employee they found what I wanted at another store. Great experience left satisfied.

evan hobbs: Brooklyn was very helpful.

Mendell Turya: It was very convenient and they were very very understanding and helpful . I will always use this RAC for anything I need.

Raymond Alpert: Awesome customer service. Was able to complete my purchase all thrue text. But I went in to get more stuff and it was a great experience. Was also able to get same day delivery. Highly recommend coming here

Sonjel Williams: I love the great customer service experience and Tim delivered my stuff and he was so pleasant and kind and explained everything to me in detail. Love this experience will be back for me stuff

Nic Ole: I’m not even sure where to start on how unprofessional the employees at this store are. I, as a customer, will not be disrespected or cussed at. I’m calling corporate, paying a lawyer, whatever means necessary to get back at them for their immature actions. And no, I’m not being a Karen. I’m a $23 year old woman who’s had enough of not being treated like a customer should be treated.

Laura Goens: They are very helpful and informative.

Tim Schagle: Great staffing

ObsidianJaxx: Staff is always friendly and helpful. Delivery crew have such professional attitudes when setting up purchases in the home but with a sense of friendly interactions that keep you smiling.. This location is a preference of mine because ever since my interaction with Stephanie, she's been amazing! Stephanie is my go to when I get anything additional to purchase. She's informative. Have a wonderful attitude and goes above and beyond to make sure as a customer, I'm happy. Y'all need to go to the Noland location!! Everyone is Great!

Ronnie W: I have had a great experience with this location.My girlfriend and I ran into a small issue when I came back with her getting furniture for her place. But the response in which that issue was, gave another 5 star rating with thanks to Sally, and Alex both. We appreciate you for going above the call and order on you're own. We both thank you Sally and Alex very much for your understandings and getting us taking care of..

Jennifer Carver: Amazing store.Best customer service I've seen in years. Professional but so down to earth. Sally was amazing.She deserves a raise.They absolutely go above and beyond.

Phyllis Fox: Representative was very professional, helpful and informative. Made my shopping experience a complete joy! When I left the store I did a little happy dance. Excellent customer service skills. Very kind and understanding to all customers that were in the store and on the phone. Way to go Sally!!!

Leola Fikes: We love everybody at Rent-A-Center

SirJuan Ingram III: Overall the experience that I had with the staff was exceptional. The staff went above and beyond to make sure I was a satisfied customer. I had come in and originally rented a sectional. Come to find out that the sectional I rented was too big to fit in my apartment. So the delivery guys who I have to say were very professional and on time, took the sectional back to the store. I called and spoke with the manager and she was like hey come back to the store and we can get you something else. So I went to the store and after measuring several sofas and sectionals I finally found one that would fit thanks to the help of the manager and the delivery guy. After getting everything situated I was told I wouldn't be able to get the sectional until Monday. I asked the manager if they could deliver it the same day. The manager went to speak with her driver and came back and told me they could come out today. So they did finally come back to my apartment, after one of the delivery drivers just got back from delivering a refrigerator, and delivered my sectional and it fit and I am a very satisfied customer. I really wish I could remember their names but they know who they are and I thank them so much for making sure I left satisfied.

Angela Huddleston: I just want to say that Stephanie, Sally, and Alex at the store on Noland rd are rhe absolute greatest. I called and told them what i was wanting and by time i waa able to get to the store they had everything ready for me when alex made my delivery i had just lost my kitten and he cared enough to help me look for her he was so sweet and told me to make sure i let them know if i found her or not. They were all xoncerned and worried they are all three very professional and kind have very customer service oriented. I will tell everyone i know to go see them for what ever they might need. Thank you guys and it was a pleasure meeting u

Kim: If I could give them zero stars I absolutely would. I placed an order for an LG TV when I called they told me they didn’t have any LG‘s but they had a Samsung I could have. They delivered it yesterday and it’s an off brand TV that I’ve never heard of and the cable company has never heard of. They left without checking it and it had no sound. The cable company couldn’t get the sound to work so I called them today and told them to take it back. I was told it would be sometime next week. I called and asked for the Regional Manager’s name and number and Stephanie refused instead they told me they would not rent to me again. Funny they rented my entire home of furniture and several tv’s in the past. That’s customer loyalty. This is not the same pleasant store and staff that it used to be. If this is now their idea of customer satisfaction they are going to fail.

Ronnieka Nelson: Friendly and helpful staff!

Brenda Jones: I waited for the item I ordered and had to wait over a week for it to arrive and two months into renting I'm having to call because it's broken down and now I've made a payment on something I can't use waiting on parts and haven't heard nothing back from them had to call them to find out what was going on I feel I'm getting a run around on getting it fixed have to go get the part and fix it myself this is rediculous way to keep a good paying customer happy.never again will I purchase anything from them they need better communication with customers and fix what breaks or reemburse for time unable to use the item .get it together rac

Sandra Wilson: Good friends great service.

amanda BonHardt: Super friendly and helpful staff.

CeoSoBossy: NEVER RENT FROM ANY AARONS!!!

Marcie Purtle: I've never done business with the Aaron's on Noland, but I use to go to the one in Lee's Summit.I absolutely loved them. I never blame the services on the staff except for management.Again I always liked them where I went. If anyone has bad experiences please don't take it out on the staff. They are only as good as they are allowed. I will be trying the one in independence here very soon.

Alley Bonavia: Great customer service.

Justin Crisp: I call and see about a ps5 controller and you say there’s a problem has a problem when I pay every two weeks you guys seem like to take my money but when I called to check up on the controller, you say there’s a big problem OK

Suad Muhammad: DO NOT ORDER FROM THIS PLACE. They delivered a sectional to me infested with bed bugs and did not want to come back and get the sofa bc of the bugs that came from their own store, do not offer to replace the furniture the store manager was Rude and showed no sympathy I had to call cooperate and get them involved I would never recommend at least this location to anyone if hall can save up and buy a sofa or go to rent a center before you come to this location

Dominique Moore: Good

Justin Murphy: They are high priced but if you don't have credit and are in need of something they are not a horrible choice. And though the prices are high the product is covered the entire time you are paying on it

Amanda Gallion: Shoutout to Jared for helping us with our washer and dryer! When I had to call him because his drivers accidentally dropped off two washers it was fixed within an hour or so. I have to say though I feel bad for the older gentleman that was the driver looks like his partner doesnt listen well to instruction and is a bit unprofessional. I have a long voicemail that was accidentally sent to me of them arguing and cussing. Also left me with no dryer hose but certainly nothing but a 30$ fix at homedepot. I still gave 5 stars ⭐️

Dewayson Thomas: Walked in the store and no one attended to me.

Amber Polen: Everyone was very helpful, honest and patient. I can't remember the time frame it's either 90 days or 6 months same as cash, which if you can do that option, it saves you money. The prices of appliances are similar as buying from other stores. The guys that brought my new fridge were super nice and helpful.

Caroline Milam: Great selection, no hassle. Friendly service too. Nice folks

Michael Benz: Great store. They worked and helped me out alot. Very much appreciated the fact they got me what I wanted as well as even delivered the same day. Plus the paperwork done in a timely manner. I hope to continue to do business with them afterwards. As we have In the past too.

Brian Burris: Friendly staff and always willing to help.

Heidi Renee' Halsey Engelmann (AngelsAtticWorldOfProduct): Management was great but when it came down to delivery I had some problems out of one of the delivery guys

Nichole Greenway: Very easy to work with! 5minute questionnaire and we were given the amount we could spend. I finished up all paperwork over the phone on the computer. The young men delivering our stuff were very nice and professional.

Stephanie Williams: Rented a couch infested with bedbugs and they refuse to take it back NEVER will I do business with them again

rhonda Hughes: To high

Tracy Johnson: Bought a fridge in payments. Made 2 payments then paid it off. The delivery drivers were very careful and hard working. I appreciate them a lot.

ann cool: It was a good place to rent stuff