Best Telecommunications Equipment Supplier Springfield Near Me

jmeeaver6: I am a former employee at Protel Systems. In my 2 plus years with the company I was able to move into various leadership roles because of the thoughtful managers that were able to put their trust in me and mentor me along the way. The owners Shane and Kim Taylor are two of the best people I know and are always available for a quick chat about anything which is unusual for any business to have that level of access to the ownership team. Greg Pace, Mike Weisacosky and Jesse Cross have been with the business for over a decade and understand what it takes to make sure each agent is well trained, coached and developed to ensure they are successful in their roles. Great place to work and be challenged but even better people to work for.

Jonathon Wilson: I really enjoy working at ProTel and the atmosphere truly is one of the best atmospheres I've ever worked in. The people are friendly, helpful, and knowledgeable, and eager to resolve any issues that arise.

Mike Weisacosky: Great place to work. Great work environment, fun and friendly. I have worked here for 16 years and expect to work here for many more. The owner is compassionate and legitimately cares about his employees. If you work hard and work smart, you can earn a lot of $$$ here. You just have to have the drive to succeed.

Aaron Rushing: I have been employed at ProTel for over 7 years. I have honestly never worked for a better or more stable organization. The owners and staff are wonderful and I can't imagine myself not retiring from Protel.

Tim Moore: Great place to work. I've been here almost 20 years in various positions from the call center, to local cable install jobs. ProTel always strives to have high quality in everything they do.

LULIE POWER: We've used Protel for all of our business phone needs since the mid 90's.Customer service is second to non. 100% U.S. local customer service, and a personalized experience every time. They've recently completed for our company a complete phone system upgrade and the process was seamless. We never lost any business calls nor time during the switch from our old system (also by Protel).The team members we've worked with for our latest upgrade was Jenny, Sierra, Scott and Miss Bonnie. They make it their priority to "Make it Happen" to ensure the success of our business phones and internet.A truly hard working team that we trust as our invaluable partner in the success of our business systems. Thank you Team Protel!

Kelsey Lee: Love my job here at ProTel, the owners are the most caring people, and the environment is always uplifting & positive. Plan to stay here as long as they let me! :)

Jeffrey Walker: Took a new job!

Angela Taylor: Love this place!!💖

roy stump: Having John Bernard as an employee is a scary thought given his history and knowing he has access to Business’ security systems.

Kara Spinabella: Love it best job I've ever had.

Dwight Liu: They are misleading bordering on deceptive. They contacted our company claiming to be AT&T, but they are not. At no time did they identify themselves as ProTel System employees. They did have access to our AT&T records so they do appear to be authorized resellers of AT&T products, but that is not how to do business in my opinion.I am giving them 2 stars because they were polite and responsive.12/12/19 Edit. The initial contact was made by a ProTel employee who listed her title as "AT&T Executive Account Manager", no mention of ProTel. This person's LinkedIn profile says she is a ProTel employee, not an employee of AT&T. I believed I was working with the actual company, AT&T, not a vendor contracted by AT&T.I contacted AT&T and they said she is misrepresenting herself, that she is not an employee of AT&T, and she is not our Account Manager.I spoke to a person at ProTel. Initially, she would not say if she was an employee of AT&T. I felt she was evasive. She said she had an AT&T ID. She said AT&T assigned them to be our account manager. It was not until I asked her if she was an employee of ProTel that she admitted she was.To me, in my opinion, I feel that ProTel has made a conscious decision to represent themselves as AT&T to increase business. I would not have done business with a company called ProTel in Missouri. I am in Los Angeles. I feel that customers have the right to know who they are doing business with and that the omission of information in this instance is material.The reason that I found out that they were not AT&T is that the order had so many issues I found it hard to believe I was dealing with AT&T. We were told we did not need a site survey. If they had done one, they would have seen we already have AT&T fiber running all the way to our suite. We received a router that was set up for copper, not fiber. That order was canceled and a new router was delivered. The new router was set up for the incorrect type of fiber. Now we have two routers that cannot be used and a third that would have to be ordered.Along the way, my name was spelled wrong on one of the orders. An installer came in and set they could not do any work because the suite number was missing on the order. The ProTel person said sorry, I did not know you were in a high rise. A site survey would have told them that as would our address indicating 20th floor.Instead of trying to continue working with ProTel, I have decided to work directly with AT&T. I have requested ProTel void the contracts I have signed. AT&T agrees with my position and says the contracts should be voided. They say I do not even need a router.To be clear, I do not know ProTel. They might be a great company and the problems we have had with our order may not be common. I just think they should not try to pass themselves off as AT&T and should clearly state who they are.

Aimee Antrim: Very helpful and knowledgeable local business!

Dianne Davis Consulting: ProTel is great to work with! As a business owner, I've always great customer service from them. I bought a large Toshiba system from them for my office a few years ago and the Toshiba phones always work perfectly. They also ran a lot of network cabling for us, too. I recently downsized my business and they recently installed a voice over IP system (VoIP) and again experienced a super-friendly staff who were quick to answer questions and provide the training and support I needed. I highly recommend ProTel to any size business who needs a professional phone system.

Dorothy Loguidice: I wanted to get a cell phone so I called and spoke to Brandi. She was very pleasant and helpful in helping me decide which phone to purchase. The delivery was very fast. After the first bill came there was a charge that I didn't understand. Brandi was very helpful and straightened it out and when the next bill came I was given a credit. Bravo Brandi! A pleasure to do business with. Always receive prompt and friendly service when I call.

Jack Berkley: I would never do business with this company. The staff members are rude. Find another phone company because you'll be disappointed.

Gini Dick: Don't even apply. .The

Charley Bliese: I wish I could give zero stars.I can't recommend ProTel Systems & Supplies, Inc. at all.The company partners up with AT&T to place orders for cable, Internet, etc.... Long story short, I called to place an order and nobody would call me back. After a week my order was finally placed, but then nobody ever came to hook me up. After a couple of weeks of trying, including screaming and yelling, a manager told me that he didn't know if we would ever be hooked up and it wasn't his job to do so.I don't think Google is the first or best place when you think of customer service or a call center, but if you see this, please whatever you do, avoid Protel Systems and go somewhere else. The competition might not be the best, but it can't be worse than Protel Sytems.

Coconuts: Very rude people!! Mckayla called looking for someone else (wrong number) and we I asked who she was and why she called us she said they were a marketing company. I politely asked her to add us to their do not call list and she just hung up on me.

tatiana wagner: Love working here!!! People are awesome. Location is amazing.

Michelle Holloman: We used All Comm after a pretty awful experience changing over to a Verizon VOIP system. We were missing calls and losing service right and left. Then, we found Billy and All-Comm. The service is second to none. They have real people ready to answer your questions when you call for help and the best part, they handle all setup and coordination on install. It was such a night and day experience compared to what we had before and I can assure you, we'll never look back. I strongly encourage businesses to use All-Comm.

Eric Zolner: I was trying to reconfigure our phone system at our church (not a good idea) and wound up making a mess out of things. No phones! I put in a frantic call to All Comm and they had someone out here immediately and our phones working before lunch time. A+ customer service.

Callum McKeegan: The sales reps take really great care of their customers. Hardly ever any mistakes on installs. Very much recommend

Brandon Kovach: Fantastic service and fantastic knowledge. These folks can get you into a Granstream system and have you up in running as fast or faster than anyone.

Doug Kempker: Great service since we made the install of the new telephone and intercom system.

Barry Linville: The folks at Voiceconnex are friendly, responsive, efficient, knowledgeable and fair. One of our best vendors!

Gail Ellis: Voiceconnex did an awesome job as usual. They were timely at getting back with us about the issue and always follow up to make sure that everything is solved! Great people to work with!

Neil Flake: Used them several times with different clients of mine. Absolutely a breath of fresh air with their professionalism and knowledge. Main client is a School system where we had to migrate older equipment in with the new and Voiceconnex handled it perfectly!! Would highly recommend!!

Dan Shelton: Wonderful customer service and support.

Vince Hamilton: These guys are great, super friendly, and very knowledgeable.