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Department of motor vehicles
1. Springfield License Bureau - Springfield
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· 305 reviews
149 Park Central Square # 252, Springfield, MO 65806
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Case: Short-staffed but everyone working there does their best to help.
Matthew Sheppard: Nice service people, in and out very quick.
Abishay Gill: This place is awful, I am an international student here in United States and they guys didn’t listened to me as I wanted to get my license renewed. The 2nd floor staff especially the driving license one’s is very racist.
Karina Smeltz (M): I came here to get a new ID card and went to 2nd floor with no problem! Got a ticket number and I was called up as soon as I arrived . Very quick service. Everyone was nice .
British Geek1978: This location was super fast. I got in and out in less than 5 minutes with new tags got my car
Zachary Bull: You can be waiting for hours. Your government at work,barely.
Megan Schiller: Driver's License Office staff are fast, efficient, and friendly.
Abisai Pablo: Good experience and the ladies were very helpful
Amber Sahagun: Maybe your employees should look up from their personal cell phones and do their job. I waited while this rude employee scrolled on her phone. They lady in office walked by me looked at her and didn’t say anything to her. We get it’s a government job but do it.
Jen Kean: Honestly, best DMV experience. Super fast, efficient, and friendly. I live in Kansas City where the DMV offices are a hellscape and haven't been able to get anything done, so I thought I'd try the Springfield office while down visiting family. Very glad I did ☺️
Jennifer Bartholomew: I was confused- it looked like a DMV. They did the things a DMV did. But there wasn't much of a wait and everyone was friendly and professional. I'm considering making this place my monthly hangout.
Kevin Huff: Super short line, in and out super quick.
Charley Barnes: Had a great experience today at the dmv. Sounds weird but I was in and out in a timely manner and was treated well and fairly. Great job and thank you 😊
Tyrone Davis: Had a really good experience this time
Jimmie Kelley: It was great
Rex Harris: Fast.
Shannon Wortham: This was fine. Apparently Friday is a busy day but we got done what we needed.
Katherine Crossman: The overweight blonde that was on shift on 12/1/22 smugly sent us away due to my gpa who has dementia not filling out the title completely, we fixed that issue and came back and she was YET AGAIN smug and turned us away telling us my grandpa needed to fill out more paperwork due to the vehicle being a gift. This horrible woman could have told us everything we needed upon the first visit but instead let us go through all this effort just to tell us we needed to go back to my confused grandfather and try to get him to fill out more information when he can barely remember his own name. She wasn't friendly in the slightest and seems everytime I come here for something I'm always faced with horribly rude people that seem like they don't even want to be bothered by you worst place for you to legalize you vehicle ever. I hope they burn the place to the ground.
TomW 8073: Showed up 8am to beat the line, The employee looked through my paperwork then said, "Sorry we don't have any stickers left to register electric cars", you need to try a different location!The very soul of this place is to be meticulous about paperwork to the extreme! But they run out of stickers? The level of incompetence is staggering. Why not complete my paperwork, give me my tags then MAIL me the sticker, not go stand inline someplace else and hope they have one? I can drive on temporary tags for years in Springfield, No one would notice a sticker missing for decades. The employee was very nice, not her fault. She is as powerless as the rest of us.
Angela Howard: First time not so much, on Monday. Today, different staff, much better.
Joshua Hickison: A little slow due to staff shortage other than that it's ok
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Driver's license office
2. South Springfield License Office - Springfield
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· 527 reviews
319 E Battlefield Rd ste p, Springfield, MO 65807
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Ryan Blamey: Disorganized. I understand that it’s a busy office and that the lines are long. I appreciate that they have an option to renew registration online and so I did so 17 days ago. The money has been debited from my account but I never received my stickers in the mail. Address on file is correct. Things happen so this wouldn’t be that bad except when you call and select the correct options to speak w someone you eventually get a message they are currently closed (they’re not). It even tells you their hours (they’re open). And I did this same thing on Friday so it’s not a one off. I also left a message on Friday and haven’t heard back. I tried every option and you simply can’t reach anyone. If I have to go in, and take a number, and wait an hour then say so. Don’t waste my time by telling me I can call when no one will ever answer or return a message. As others have said, just go to a different office. Though I suspect since they’re managed by Elle also you’ll encounter the same problems.
Brandon Flood: Poorly communicated change of hours.
Stacee McDermott (stacalee): I went for my new tags around 9:30 a.m. on a Friday. There were several people but they still had open chairs. I heard that the system had gone down the day before so many of the people had come back. My wait was about fifty minutes. They really kept things moving. When it was my turn, the young lady had me on my way in less than five minutes. I have never had less than a positive experience at this location. The people that work here are very helpful and kind.
Alexie Welton: I went in today to get a Missouri license, and the clerk was extremely rude and disrespectful. The first time I went, I was missing my birth certificate, and the first clerk kindly communicated a list of things to provide. I do not know the second clerks name, but right away, she rolled her eyes, raised her voice,was short temped, used a disrespectful tone, and was simply unprofessional. In the end, I grabbed all my documents left the DMV, disappointed with her unethical treatment. This is a service I really needed, and she was completely reluctant to provide respectful communication for the situation. It's sad that this person is in charge of such important legal processes. Looking at the other post, I'm not the only one who has had this issue. If you're lucky, you'll receive service from the first clerk,but don't waste your time. Just go to a different DMV.
Malinda Jones: It is closed today, Truman Day. Google didn't inform me. I was hurrying for nothing.
Michael Smith: Rude staff
Dré Richardson: Opens at 8:30am but they won't really open the doors till about 10 am. Leaving people outside waiting. Ridiculous and rude of an establishment to be this tardy to open up for service. Yet they want to and will close at 5:30 ON THE DOT. Pathetic to say the least. Only thing good about this place is that it's bigger and nicer than the Northside DMV. If you need something done, you'd better wait till the middle of the day to be helped sufficiently.
Trystan Miller: I asked to get a REAL ID so I can fly to go visit my folks. Lady said sure, no problem. Come to find out, she just got me the SAME EXACT ID I already have which is not a REAL ID. Gave her the benefit of the doubt because she verbally confirmed it multiple times as I was mentioning flying. However, I go home and compare the paper printout to my old one, and it’s the SAME exact thing as I got when I moved here. Absolutely baffling and stressful.
Jason: The DMV is not open on Saturdays trust me don't waste the fuel don't waste your time they need to update their Google ad
Christine Kelley: They changed the hours and are only open one Saturday a month at 9am. Google needs to change the hours
Beau Brantley: Hours are wrong. 9-5 only
Erin Mach: I usually go to the location on glenstone because they’re much nicer and there’s less wait time, but I had to come here today because it was closer. On google their hours said open until 5:30. I walked in at 4:50 and got a ticket. At 5:05 a couple people tried to walk in and the lady yelled from the desk “we closed at 5, look at the door”. Apparently their hours changed and they didn’t post it online, just taped a piece of paper to the door. At 5:15 my number got called and as I was walking over to the desk, the woman LOUDLY said “we closed 15 minutes ago come on!” Apparently the time it took for me to walk from my seat to the counter was too much for her. I didn’t get her name, but she had red hair and she was very rude the whole time. Just avoid this location if you can. The other one is much better overall.
Rae C: I always appreciate coming to this office for any of my DMV needs. This is my third experience in less than a year and they are consistently efficient, professional, and helpful. They get customers in and out as quickly as possible but they really try to work with you and get you good information rather than finding an excuse to return you away. I tried going to the government-run DMV downtown and had a terrible experience. This place is privately run and those working there do a great job, keep up the good work!One note that isn't evident from Google: their hours recently changed, and they are only open on the LAST Saturday of the month, as it says on their website.
Lori lee: Time is not updated on Google which is done when Google calls and you press the prompts to update it with the automated system. It says online they close at 1230 on Saturday but they actually close at noon I came 2 min before noon and th doors were locked but Google said 1230. The door says they close at noon
jim drake: The best in Springfield.
Madison Morgan: I was here today and the manager went so above and beyond to help me, not only did she point out that something I thought expired was still valid and would save me $700 but diligently tried to help with a nationwide issue my bank is having.
Eric Weiskopf: Always busy.
Colleen Powell: Nothing like rushing across town to get there by 12:30 (what the website says) to be closed already at 12:00!
Maggie Seise: Need to change your hours of operations online and your automated voice-mail. There's about 15 people here on Sat morning at 8:30 and you guys are actually not open... update your information
Brookelyn Moyers: I came here yesterday with my husband and my service dog to get my license renewed, I've been putting it off for months due to panic attacks, severe anxiety, and agoraphobia, I passed the sign test with flying colors and my eye test but one, I have to brag on the sweet young woman that did my sign test, she did everything that put me at ease she had me laughing, she built me up, she was so charismatic, she went above and beyond for me and I couldn't be more grateful and thankful! It's people like her that make doing little things such as this even possible! I hope she gets ghe recognition where it's due!
Mary Geer: Always a pleasant experience, got two driver's licenses renewed in less than 1 hour.
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Department of motor vehicles
3. Republic License Office - Republic
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· 253 reviews
243 US-60, Republic, MO 65738
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Gary Ehlers: Timely courtesies service
Jack A. Saliba: Went the Republic License Office today to license a new pick-up truck and transfer tags on two vehicles that took a long time to do, mainly due to some problem in their computer system. The lady that helped me, Bekah, was excellent, patient, professional and courteous and needs to be commended for the same.
Misty Hilliard: The ladies here are fantastic & there's never an endless line like all the others.
Ronnie Todd: Very friendly staff. In and out quick even with a big line. Efficient!
Megan Sapp84: Cheyenne was amazing and so kind, thank you!
Michael Lanphier: Fast and friendly people here!
Jennifer Gebhardt: I was dreading it but was actually greeted at the door by one of the ladies working! All the others working there seemed to enjoy what they were doing, even though it was Saturday at 8am LOLAll my questions were answered in a professional, helpful manner.I will always use this DMV office.
Dapper Dave: Great service from a friendly staff. Took me 15 minutes from the time I walked until I had my license.
Chris Sapp: I've been driving a long time and have lived in many states. Without a doubt, the people at this licensing office are the friendliest, most efficient, and helpful you will find in any DMV office, anywhere, any state. I actually do not dread going here (except for how much the sales tax costs on a car sale, but that's not their fault 😆) Seriously, very good people work here.
Cindy Chesney: Extremely quick efficient and friendly
Andrew Shireman: Quick, helpful and professional service. I really appreciated the courteous staff.
Chris Meredith: Laura was very helpful and polite and efficient. The best experience I’ve ever had at any license branch in Missouri.
Mary Weekes: Wonderful customer service, very friendly, very helpful.
Alex Hennis: I went early in order to avoid the crowd. Missouri is tough as a Communist nation when it comes to taxes and registering a vehicle (don't forget your tags). Three ladies were hanging out, not busy. Unfortunately, they didn't seem to thrilled at my presence, much less interested in helping me. After a few pleasantries, the lady stuck with helping me warmed up. She offered some helpful information concerning Missouri's budding police state and how to navigate through unhelpful state workers. She kind'a turned a bad trip into not so, so bad.
Melissa Artiglere: Fast service and the staff is very personable and proficient!
rob snead: Horrible as usual
Shawn Haggard: Great service, personable and attentive!
Greg Ransom: Easy to work with nice staff very knowledgeable , those girls work hard ,they're always very busy.
Derek Raulston: Well what to say? Nobody looks forward to the DMV but if you get here at the right times they'll get you in and out fast. Make it as painless as possible
Eric Weiskopf: Very friendly and helpful, efficient use of time.
Wires 49: Fast friendly service 💯
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Department of motor vehicles
4. Ozark License Bureau - Ozark
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· 193 reviews
103 W Church St B, Ozark, MO 65721
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Bess Hochstedler: The ladies made my day so easy! My car has been due for new tags for a few months now, and I have been putting it off because we moved from St Louis wear and then missions inspection is required. No one around here does emissions inspections. Turns out, all I had to do was show proof of property tax payments and insurance, and no inspection was needed. They were able to take care of me. Thank you!
Kathryn Baker: Firstly, I have never given a poor review. I typically leave my lackluster experiences behind with the thought that everyone is entitled bad days rather than wasting my time trashing an establishment online. After numerous awful encounters for myself, family, and friends I had to clear the air.The inconsistencies and incompetency level at the Ozark License Bureau is nearly impossible to sum up in words. You’ve heard, and everyone knows, go to Nixa, Springfield, or even Ava! Do not waste your time or energy on this incapable, poorly managed trap.
Gary Lamb: Fast and friendly service today.
Shane Procter: Didn't even have to wait. Got my truck registered in minutes
Mischievous Jackel: Really fast & friendly service.
James Yeager: Fast service for license renewal
Erin Dees: I drive from Springfield to do all our DMV things here. Very nice staff, give you a paper that tells you what your missing when you don’t have what you need, and far better customer service than the Springfield locations! The wait is always a lot shorter too!
Levi Felton: Always in and out without any trouble or a very long wait. Even today when a building next door partially collapsed!
Nata: I want to express my dissatisfaction with this office. this office doesn't want to do the basic work with people who only need to verify their identity. this work was done to us without any problems in the city of Nixa. What's going on in the Ozark City office?
Svitlana Shevchenko: Very good
Vladi Ant: Wasn't busy and customer service was great.
Victor B: Good spot, hopefully they will get bigger soon..
Matt Wright: fast
Anton Kalashnikau: Instead of providing a full list of all the things you need to bring, they keep adding on different documents and papers that are required to register a car or get license renewed. The service here is unprofessional.
Gabe Ellsworth: Place seems to be hording all the extra chromosomes.
Lori Strong: I have been there 3 times in the last week. Each time I have waited 40 minutes to an hour and NO one was called for drivers license in that time. Incredibly slow. Some of the staff are nice but there are a few petty bureaucrats also. Do yourself a favor go somewhere else.
William Bogle: Very helpful staff.
marj Christoffers: Very helpful and polite.
paul hampton (Discipaul): Very helpful and pleasant lady helped me. I'm very thankful!
josh keithley: Today at least, they were working as hard as I've ever seen them to get people through as quickly as possible, and were friendly.
Amber V: It was great! I walked in and was done in 5 minutes. The teller was great with great customer service!
