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CornerStone Fine Jewelry Kay Jewelers Zales Mitchum Jewelers

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1. CornerStone Fine Jewelry - Springfield

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· 78 reviews

2821 S Glenstone Ave, Springfield, MO 65804, United States

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CornerStone Fine Jewelry: what do users think?
Jorge Marquez: Really nice! People you can trust, went to several jewelry stores that couldn't help me, they all recommended corner stone and they got the job done. Thanks guys!
Myles Shaw: I’ve went to 4 different jewelers who told me they couldn’t remove links from my bracelet. Once I came in, I met with Marshall. He was very honest and personable about my issue and resolved it in less than 15 minutes with no charge! 10/10 recommend this place!!
Melody Mal: I loved working with cornerstone jewelers. I picked out a beautiful set for my 25th anniversary.It is just what I was looking for. Every single time I came in and paid a payment and the experience chosing my rings was great. The sizing was done beautifully. The only exception to everything was the demeanor of the lady on the day I picked up my ring. She had an arrogance about her and it didn't give me the same energy as everyone else. I didn't lower my rating because of this just because I don't think she is an accurate face of this business. I really like this business because mostly everyone seems so humble and nice and they are knowledgeable.
Holt Carson: Amazing service! Took some links out of my watch in 10 minutes! I recommend this place to anyone needing a quick repair.
Mason Musick: I had gone in for a quote and went back in to start the process based on friends experiences with Cornerstone being great but my experience was not the same. I should have asked for Marshall based on my friends review. I have worked not as a jeweler but in jewelry before so I do know a few things about the process and what all is possible. I worked with Sonia and she seemed condescending in her tone to me and didn't see the whole picture of what I wanted to do and seemed like she didn't want to either. Under the guise of saving me money, it seemed she just kept adding additional things since it would not be done all at one time but really if she wanted to do that, we would have worked out the plan for the final product and it would have been a multi-visit process based on the date of my 10yr anniversary surprise, so I didn't pay this additional cost here and then the same cost on the next visit and the same on the next visit... there was a way to get it all done but we didn't get there. She also didn't ask when I needed it by, it was just a statement of - we are taking jobs for June. I didn't feel comfortable to continue the process. They aren't hurting for my business and I'm ok with that. I will own that I left in a little of a huff and was abrupt at the end, due to being frustrated and undervalued.
Ethereal Events: Cornerstone has a great selection and incredible customer service! I highly recommend checking them out!
Stacy Greninger: Went in to have a stainless steel watch bracelet installed in place of the rubber strap that came on my Seiko Turtle. I was in and out in less than 15 minutes in a busy Saturday and charged only $10. Totally worth it considering I tried on multiple occasions to do it myself!
Ron Brown: I just got my watch repaired quickly and efficiently. The owner of the establishment was very kind and I appreciate the experience very much.
Jamon Lewis: HIGHLY RECOMMEND Cornerstone Jewelry Repair for any jewelry repair needs. The head of my wedding ring was repaired by a company across the street and was not done correctly. Sharp edges were left and when I took my ring back to them, they couldn't/wouldn't fix what they had done so I went to Cornerstone and they smoothed the sharp edges, no problem. They also polished the scratches out and made my ring comfortable and beautiful again. Thank you Cornerstone Jewelry!!! You have earned my business!
XCRAZED_NOVA: Billy was nice enough to help me out with a bracket that me and my girlfriend have. Great work!
John Crawford: How good is this place? It's the best. I won't go anywhere else. If I move to Paris (France, Texas whatever) I will still come here to buy my wife jewelery.
John Bonds: Luisa is awesome! I know nothing about jewelry and she helped me pick out the perfect ring at my price range and was so informative during the process. Will always go here for my jewelry needs!
Tracy Stark: Thank you so much Cornerstone! You saved the day and the Cinderella slipper is fixed! This is the best place for beautiful jewelry and customer service! Once you go here you will not be happy anywhere else
Aaron Gammon: I cannot say enough how amazing Billy and CornerStone Jewelry as been. I went into the store with a custom ring design and he made it better than I could have dreamed. He worked with me for 7 months trying to get the ring as perfect as we could get it. I was very nit picky with the details of the ring and every time I would ask for minor adjustments, Billy would continue to work on the ring and never once got annoyed by how picky I was being. He acted like he was genuinely happy to make the adjustments. By the time that we finished with the ring it was way better than I ever could have imagined and was better than perfect. I gave the ring to my fiance and she could not believe how beautiful and perfect the ring was. She could not wait to show it off and is constantly looking at it and telling me how much she loves it.Billy gave me a quote the first time I went in and even though the price of diamonds and gold had increased in the 7 months we were working on the ring, Billy honored the quote he gave me on day 1. I doubt Billy made any money and probably lost money making this ring for me but he still honored the first price he gave me. Billy is an absolute up-standing guy and there are not many business ran the way CornerStone Jewelry is ran. With honesty and integrity. For the rest of my life, I will use CornerStone Jewelry for every jewelry purpose I need and I would recommend them to anybody I talk to without hesitation.Thank you Billy. I appreciate your honesty, hard-work and integrity in everything you do. I cannot say thank you or show my appreciation enough for everything you did. You have definitely earned a life long costumer.
Jolie Keeney: Cornerstone jewelry has always done a superb job when it comes to repairing my fine jewelry and they have a staff that is top notch. They always make me feel like I am part of the family. Excellent customer service.
Nick Brown: I Came in here with my chain that had a broken latch, it was fixed in a matter of minutes free of charge. Very polite and professional employees as well. I highly recommend Cornerstone Fine Jewelry
Erica Biloki: I have used Cornerstone a couple times now and they have treated me very well and did a great job repairing my ring. Just got a ring sized as well. Very professional and affordable. Very nice guys work here! I will be back.
Delana Poore: CornerStone was so kind and helpful with our jewelry! They sized my ring and helped us make new earrings with the pearls my man got me. So grateful for their expertise! Thank you again!!!!
Chloe and Jake Oliver: They were so amazing to work with! They finished resizing my ring in less than 2 weeks very happy with the finished product.
Teresa Lindsay: Very disappointed. I took in 2 rings- One to sell and one to have resized. They offered me $190 for the ring I wanted to sell and was going to charge me almost $600 to make the other one 2 sizes bigger. I went to another jeweler and they offered $800 for the ring I wanted to sell and would charge $179 to resize the other. I won’t be going back to Cornerstone.
Damon Wilgus: I always bring my watches here for new batteries and sizing. They are super helpful and accommodating. I usually don’t even have time to leave before they’ve got everything ready to go!

2. Kay Jewelers - Springfield

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· 104 reviews

2825 S Glenstone Ave Suite 03B, Springfield, MO 65804

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Kay Jewelers: what do users think?
Katie Gradwohl: Above and beyond customer serves.
Grayson (Graysonation): Michael was super helpful, found us the perfect earrings to fit my needs. Very professional and polite, listened to our list of wants and made sure to get a great piece. I appreciate that he was more focused on making us happy than trying to upsell or anything. Awesome experience, especially for someone who hates shopping.
Lexi Babie: Honestly just a bunch of scammers in the business for money. My partner took me to pick out an engagement ring, the man helping I believe Dustin was SUPER friendly. We found one we loved, of course beyond shiny beautiful the clarity was perfect, like most pretty pricey. Got it sized and got it two weeks later to look NOTHING like the one in the store same ring just no shine, the colors in it were very dull. Barely showed. Diamond was super cloudy horrible clarity just wasn’t what we were “ sold “ on.Doing research finding out these jewelry stores do nothing but scam you. Everything you can research is exactly what the salesman say and do. They have certain lighting in the stores also that make it look perfect.Now looking back Dustin’s niceness was to quickly sell us before you figure it out. Had to refund it and we are very upset. Everyone’s out for money, in a greedy way. Not impressed.
Shelly Caldwell: Michael was amazing
Thomas Fudge: Great experience, very helpful, ask for mike
Jennifer Jackson: Michael in the Springfield store at the Battlefield Mall was wonderful! I would highly recommend Kay jewelry for all of your sparkley needs!
Tonya Brown: Awesome people and amazing service
Lindsey Redding: Jack was very friendly and quick to assist my spouse how he could. He made sure to make us aware of the options that we had when it can to cleaning and purchasing my personal jewelry and my new purchase.
I AM “scriffy” SCRIFFY: Dustin did amazing made it comfortable didnt feel pushy we had several questions he answered quickly no wait time
Ethan Rogers: Jacob did an awesome job finding us both rings that matched and worked for us!
Elizabeth Lake: Dustin and Jacob were so friendly and helpful in finding the perfect rings! So personable and knowledgeable! Highly recommend!
Raul Lozano: Awesome visit Dustin helped my fiance and I find a perfect watch, ring and ear rings for our wedding. So polite and professional. Definitely will be coming back.
Daniel Drake: Michael did an excellent job, knowledgeable, and patient. Made us feel like family! Amazing experience
Luis Groomer: Heather hooked me up with a great deal couldn’t be more thankful!!!
Tyler Stowe: Heather and Tiffany were amazing. Told em I wanted to surprise my wife with an enhancer and if they could help me play off the fact my wife's ring was damaged and needed to he sent in for repairs. Don't think the wife is on to us but I'm grateful these two Kay employees were willing to help me. I'd put more stars if I could.
Joyce Bauer: I usually dont have a problem wirh them. But I had a diamond fall out and I have warranty on everything. The said I would have it Dec 1. I received email on Oct 31 saying they have received it. And nothing yet.
Lacy Kenny: Always accommodating to ring upgrades and Jonathan is always willing to help or answer questions about jewelry.
Dominic Rippe: Heather did an amazing job finding my warranty that I thought was lost forever much appreciated
jonathan ingerson: too proud of their jewelry. goto JCPennys they have much better prices.
Lauren Vicat: I ORDERED MY HUSBAND A WEDDING BAND ON FEB 2ND IN THE STORE. I WAS TOLD IT WOULD BE IN BY FEB 14. I WAITED AND WAITED. I CALLED ON THE 14TH THEY STATED IT WAS NOT IN. I CALLED ABOUT 2 OR 3 MORE TIMES ASKING IF IT WAS IN. THEY STATED IT WAS NOT. SO FINALLY ON FEB 28 I CALLED CUSTOMER SERVICE AND THEY STATED THAT IS HAD BEEN DELIVERED ON FEB 7TH. THE CUSTOMER SERVICE REP CALLED AND THE STORE VERIFIED THAT THE RING WAS IN. AFTER THAT I DID NOT CALL THE STORE AGAIN. AND THEY NEVER ONCE CALLED ME TO TELL ME THE RING HAD COME IN AND THEY MADE A MISTAKE. I LOOKED UP THE DELIVERY PROOF AND IT SAYS EXACTLY WHO SIGNED FOR IT. THE EVENING OF FEB 28 I WENT TO PICK IT UP. NOT ONE SINGLE TIME DID THEY APOLOGIZE FOR THE MISTAKE ON THEIR PART. WE HAVE SPENT THOUSANDS OF DOLLARS THERE AND I PAID 561$ FOR HIS WEDDING BAND. THAT MAY NOT BE A LOT TO SOME PEOPLE BUT TO A BLUE COLLAR HARD WORKING FAMILY IT IS. THEY WERE EXTREMELY RELAXED ABOUT THE SITUATION EVEN THOUGH IT WAS CLEAR I WAS UPSET. THIS PURCHASE MEANT A LOT TO ME AND BEING ABLE TO PICK OUT AND PURCHASE A NICE RING FOR MY HUSBAND WAS VERY IMPORTANT TO ME. THEY MADE ME FEEL AS THOUGH MY PURCHASE DID NOT MATTER. DIDN'T APOLOGIZE ONE TIME OR EXPLAIN ONE TIME WHAT HAPPENED. EXTREMELY INCONSIDERATE. I WILL NOT BUY ANYTHING ELSE FROM THIS LOCATION, THERE ARE PLENTY OF OTHER PLACES THAT HAVE BEAUTIFUL ITEMS.
john pierson: Have been a long time customer always treated great.

3. Zales - Springfield

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· 140 reviews

2825 S Glenstone Ave Ste. 204, Springfield, MO 65804

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Zales: what do users think?
Ynot tonY: Stephen austin and great gabriel did great my watch looks amazing good customer service
Mallory Mettlach: Austin was such an amazing help and really took the time to help me find the PERFECT band for my wedding set. Thank you so much!!
Kristopher KristopherLC417: Austin and Cindy were very accommodating. We will always go through them!
Austin Sisco: Kathy is the best!
Ashley Dean: Love this store. Amazing atmosphere with phenomenal customer service
Debroah Jenkins: Great customer service very nice and polite I enjoyed the whole time
Shalimar Evans: Kathy is the most amazing person! Go see her for your needs 😁😁😁😁
Cindy Mcgee: Kathy is incredible. She is always very polite and willing to help.
Casey Whitfield: Cindy was amazing. Came in as a walk-in, and she immediately jumped into action to find mine and my fiancé’s rings. A beautiful engagement ring, and two beautiful wedding bands. She wanted to stay in our budget, which really made me feel like she cared. Ask for her!!
William Benton: Kathy was so awesome I'll definitely be back soon
Mikala Veith: Kathy is always amazing!! She has always been so helpful and was one of the main reasons we chose Zales to begin with! Everyone has rings but not every company has Kathy!
The Ozarks Sawyer: Kathy is the best. Sad to see her go from this location. Have spent a lot with her. She is the reason I come here. It’s the best with her!
Amanda Julian: Zales, specifically Kathy has been our jeweler for 3 years. My husband works out of state a lot but one phone call to Kathy no matter where he’s working and she makes sure he has the perfect gift for all occasions!!
Jaden Walker: Kathy is super professional and very welcoming. Would recommend!
Dalton Hudlemeyer: He was very helpful and made the experience so much fun
Travis Baker: Kathy has been our go to person for Jewelry for 7 years now. She helped us pick out engagement and wedding rings as well as other jewelry for many other occasions, special or not. She has always steered us in the right direction ( me especially since she figured out my wife’s taste on day one) at this point she is part of our family. Always will recommend her for anything you need!
brittanycottam: Cathy has been amazing. She has listened every time we have come in. We started our journey off with engagement rings on 4/30/2016. Cathy personally remembered everything I wanted and customized different rings and offered suggestions for me. Very friendly and not pushy!
Ronald Collis: Stefan and Alyssa were super helpful!
Rance Brown: Service was excellent. Kathy and Amber friendly and knowledgeable. Highly recommend Zales.
Thomas Lee: Kathy was super helpful and got me what I wanted
Jennifer Buffington: In October of 2022, I went shopping for an engagement ring. I had an idea in mind for what I wanted and Stephan perfectly brought my dreams to life. He went above and beyond, and really listened to what I wanted. In the end, he found one that I ABSOLUTELY fell in love with. Stephan is amazingly personable and professional. Came back today for my wedding band and Austin helped us. He was just as helpful and down to earth as the first experience. Austin laid out all the possibilities and guided me to finding the best style and fit. I won’t go to any other store!!!

4. Mitchum Jewelers - Ozark

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· 231 reviews

2431 W Jackson St, Ozark, MO 65721

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Mitchum Jewelers: what do users think?
Beth Miller: This experience was so fun and enjoyable. Chris and the staff were wonderful and so pleasant to work with. They helped me design the ring of my dreams and I couldn’t be happier with the way it turned out. I absolutely LOVE it!!
Tiffaney Stamas: Everyone at Mitchum is so nice and helpful. It is the most comfortable atmosphere you can jewelry shop in. They are also the place to go for Pandora. They are more reasonably priced than the actual Pandora store.
marcia haldiman: I have done a little shopping at Mitchum Jewelry and their sale ms department are a fun delight to work with. The Jewelers at Mitchum have repaired a pendant for me as well as cleaned rings and checked the stones to ensure they are secure. I would recommend them to anyone for friendliness, price, and service.Marcia Haldiman
Mark S: A week ago, I pretty much destroyed my wedding ring. The awesome jewelers at Mitchum Jewelers were not only able to repair what I had crushed, but they made it look brand new. Also, their customer service was outstanding. Thanks again Mitchum!
Erin Shepherd: Just had a few jewelry related questions so I stopped in to Mitchum. Immediately after walking in, I was greeting by two sales associates, who were extremely attentive. They were polite, knowledgeable and helped me with my questions. This store is so cool. They have a huge collection of engagement rings, fine jewelry, and an impressive wedding band collection. I met Randy, the owner, he was awesome. I didn't feel any pressure and the entire experience was enjoyable, even though I was just "looking". I will absolutely be back!
Sue Orlando: I could be anymore pleased with their wonderful service. They resized my 20 year old wedding rings and they fit perfectly and look brand new!! Thank you for getting it done so promptly so I can enjoy them on our Anniversary!Thank you so much, Chris and staff.
Shield Meyer: For years I have wanted a tiny cross that was unique and special. Walking in to Mitchum Jewelers I hoped to find something close. While there were many crosses, the staff took time to ask me specifically what I truly desired. Knowing how much this meant to me and how much I would wear this special piece -they spent one on one time ensuring I not only got a cross - but one that was exactly like a tiny cross I lost years ago when I was younger. From thinking I may get a cross close to what I wanted, to getting something that was over and above what I could think of on my own - I am overjoyed in this custom piece. Not only did they find a cross but they found small charms that were the initials of my children. This piece will be worn every single day and I will proudly say that Mitchum Jewelers custom made this. They took time, cared about what I wanted and made sure I was happy. If you need a custom piece or any piece of jewelry, not only will you get the best service at Mitchum - you will get kindness, patience and understanding. Thank you so much to the whole staff at Mitchum Jewelers!
Robert Cirtin: I went to Mitchum Jewelers on Saturday, at 4:50 pm, ten minutes before they were to close. I had previously purchased a necklace but the purpose of my visit was to see if they could put a different clasp on it. They found a clasp and placed a special order.I love it when a business understands “customer service” and all of the ladies there provided excellent customer service. They were very friendly and took care of me although it was time to close.I recommend Mitchum Jewelry unreservedly.(Btw, all of the ladies who helped me were gorgeous.)
Vickie Norton: One of the most enjoyable shopping experiences always! So helpful and no pressure. My family has shopped there since we were all in high school at Nixa. All 5 of us girls got our class rings, necklaces and charms there. So, over 40 years. The service has always been outstanding.
David Hyde: The Neighborhood Jewelry Store. These people never disappoint. Every time I go in to find a gift, I am greeted as family. They are gracious and serve my jewelry needs without judgement or respect of persons. The quality of the products equal the quality of the service. You guys are incredible. Thanks!
Joshua Sommer: We bought our wedding bands from Mitchum almost 20 years ago, and they have always been willing to go above and beyond for the customers satisfaction. Recently my wife was devastated by the notion that her engagement ring could not be restored to its original condition. The Mitchum staff had several courses of action we could pursue, but ultimately performed repairs that we had thought impossible. Thanks so much to Aaron and Randy for their attention to this, I have a very happy wife!
Sandy Adams: My 45 yr old wedding ring had seen better days. Band broke, prongs half off...sad. The jewelers did an outstanding job! I just can't get over how beautiful it looks. Your attention to detail is first class. Thank you very much.
Mr. B.: My soon to be wife and I had researched what would be the perfect ring for months, and in our search we learned that Mitchum's dealt in custom jewelry and specialty brands that we had found interest in.From my initial call in when speaking with Savanah to the end sale with Jan Avery, the entire experience was above and beyond. Randy Mitchum even threw his hat in the ring to aid in our decision-making process on what stone size to go with while Jan patiently spent no less than several hours helping us get things customized to be just right. She again was so thorough when picking up our order and ensuring that it was as promised, and got me all set up with insurance as well. They literally left no stone unturned.I can't say enough good things about the business and the team at Mitchum's, and even though they're a two hour drive away for me, it was well worth it and I will continue doing business with them without a second thought.Thanks so much Jan,
Jan Corrigan: Thank you for repairing my wedding ring beautifully!! Your work man ship is amazing! A previous jeweler resized the ring & moved 5 baguettes, broke the solder underneath, patched in the stones so they wouldn't fall out & scared the band & didn't align wedding band. Was a disaster.Mitchum repaired beautifully.We highly recommend Mitchum Jewelers!it up & gave it back.
Chrystal Dalton: Kind staff, quick service, and an overall enjoyable experience visiting Mitchum!
Michael Bruton: Went to Michum Jewlery looking for a gold cross and they were able to make just what I wanted best customer service I have had in along time very reasonably priced as well Michum Rocks 🎸
Stephen Belcher: Very classy place and amazing local service! Hollie was an amazing person to work with, and I can not recommend a better place to go for a diamond. I found the perfect diamond here, as the selection and quality of inventory was something I could not find anywhere else. Overall great experience!
Taylor Nightingale: I can’t say enough great things about the quality of every aspect within this business. From the people, and the relationships that grow effortlessly, to the product selection, to the pricing. I genuinely have nothing to criticize.My wife and had been customers to another local jewelry store for years prior to coming into Mitchums. We didn’t realize how different the environments could be being the same industry. Mitchums feels like a place to go and hang out, where other stores make me feel pressured.Getting to know Meagan, Randy, and all the other girls has been so great! And we look forward to continuing these zero pressure, effortless relationships.At Mitchums, you’re a friend, not a client.
Jette Lave: I came in earlier today and was helped by a young blonde lady! She was was super sweet and helped immediately! 10/10 service and person!
Aaron Ulrich: Amazing jeweler!!
Melissa Green: Highly recommend!

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