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Tbone Cline: Ty was amazing! Fixed my problem in literally less than a minute.

Margaret Beltran: All the workers great you with a smile and they open the door for you. Very friendly atmosphere.

Steph Hix: Nik was absolutely phenomenal. I had been dreading stepping foot in an AT&T store for months now; due to my phone locking up a dozen times a day. Nik greeted me at the door ready to do whatever he could to help. He moved through updates and applications like Michael Phelps through water. I was in awe, since technology in general gives me an immediate migraine, seeing a true professional work to resolve my nightmare was a breath of fresh air. He worked vigorously for nearly an hour trying to give my phone a second chance. Unfortunately it was beyond repair. Nik subsequently wrote down a number to submit an insurance claim. AT&T, you have a gem working in your North Kansas store. Thank you again Nik.

Jeff Willard Jr.: I was greeted promptly at the door with a smile and I received stellar service. Nik Racz was courteous and patient. The poor guy was running between 2 different tables at times and still managed to handle my request in a timely fashion. Highly recommended and A+ service! Thanks again!

Courtney Sidwell: Ty is the bomb. He made the experience one to remember will come to this location every time

Tammy Murray: Charged me for three iPads when I only bought one. I paid in full and am still being charged instalment fees. Completely incompetent workers and are so rude when you need them to fix their mistake.

Ethan: Jakota was awesome! He helped us with everything we needed and was super friendly.

Astara Moon: I normally don’t leave reviews unless asked, but received such great customer service here that I feel like I should tell others about the quality of this particular store.Upon entering, I was warmly greeted and had a spot in line reserved to meet with a representative. All staff were patient with me and worked together to help me find the best solution to my confusing dilemma. I will definitely be going back to that same store if I require help in the future and find myself in the area. It carried an amazing sense of community and compassion that is hard to come by in today's age.

Karen Scranton: Very professional service, and though with the application of my screen protector replacement. I in and out in 10 minutes!!!!

Kathy Bruxvoort: Awesome sauce!

Tracy Miller: I would give negative 10 if possible. Tyler needs to learn customer service along with the manager. Long story short, fraudulent activity occurred on our account. It was very obvious that we were upset. All Tyler would say is contact fraud. Not hey let me call fraud. It was, "I can not call fraud, it's a liability". That was a lie, according to fraud dept. In-store personnel contact them all the time!!The manager couldn't be bothered to even come out and talk to us. Supposedly in a meeting, but was able to talk to Tyler for 15min about the situation.I am really surprised any new services are achieved with these two working there.

Lori Sims: Clayton is amazing and so is nik

Robert Ehlke: I was mislead about phone offer.

Mike McKenzie: I went in to buy a new phone. Suzanne was a wonderful help. Quick, Informative, and friendly service.

AkumalnuSamurai: My family has always been using att for a very long time

Victor Broz: Suzanne was extremely helpful and polite. She made sure I was aware of any deals. If the deals were not anything I could use. She did not make me feel pressured. Over all, has to be my best in store experience yet. Thank you again Suzanne for your help.

Metie Roemer: The store and employees are the worst...

Nathan and cartoons Happy dog: This is by far the best AT&T store in town. I’ve been a customer for over 12 years, I’ve always received excellent customer service here. Especially after Covid. I appreciate it.

Eddie Mora: 👍

Cheyenne Dailey: Bought 2 new phones in July and was specifically told a certain amount per month. Each month the price has increased for no reason. Really tired of having a phone plan with a lying company.

Joseph Green: Always get the job done but this place goes thru way to many employees. POS/account activation system is horrible always issues couldn't verify my 100 year old address in thier system even tho I've been with them 7 years. Took 3 hours in the store to port over a line for their promotion and they couldn't make it go thru. Paid another $100. To get the deal they had on the phone (iPhone 11). Then spent another 45 mins on the phone with customer service to get it corrected. But the employees were super and provided excellent service.

Amber Hiltibran: Terrible customer service. Terrible service. Never again metro.

Jessica Cline: Could use a wider variety of device selection

Monika Meza: Supposed to open Sundays, I'm here and it's closed🤔

Blaze Brown: I was going to get a phone here until I heard about the way George was treating customers EXTREMELY poor in store. I will definitely not be getting a plan through this company.

Susae Grace: Going this store was the worse experience I have ever dealt with by emily.she are very unprofessional and rude and then had the nerve to broke my phone case without replacing it.

David Azevedo: Very rude staff. They could not answer any questions i had. Had a guy working there named Jacob was extremely rude to me couldn't answer basic questions about an iPhone. I was going to buy one but I decided to go to another store because of how rude he was. Then as I was leaving he said I was born in a barn because I didn't close the door that he had propped open when I got there! Then he proceeded to tell me that I should go to Verizon or AT&T.

James McCubbins: Education needed

Gene Cyrus: First class service

Casey Johnson: It went great! Had a buddy with a broken phone he didn't know anything about his account but surprisingly they got him pulled up fixed up with a new phone and out the door in under a hour he was extremely happy about it. 😁 great job guys! Thank you so much

eligibility Jeffries: Worst experience ever stay away from that place horrible horrible Caleb and the girl dont know her name worst place ever

Nikka rose Koch: Its The only Metro I like to go to

Larry Long: The store was fine but metropcs proved to be a huge scam collect money then claim they never got paid and the customer service is poor they hang up of customers and never answer a question

jerimiah wilkinson: I had a great experience here!! Bret and Hunter helped me set up everything on my new phone quick and easy!!

Julianna Baladez: Outstanding customer service! Brett was amazing in helping us understand the plans they offered and we walked out of there with two new phones and a low monthly charge. Both guys working saved our day and made everything so easy. Thanks for your outstanding customer service and friendly personalities. We look forward to doing business with you guys.

Ronda Altaffer: This is the best experience ive ever had at a metro Brett and Zach are two of the most valuable employees metro has!! They have a great experience out of all the metros, I drive to this location from Ozark for this reason

Latoyia Armstead: I am very pleased with the outstanding customer service I recieved from Zach at the division location! I have been paying more than I realized I should have been and with his help he dropped my bill down to almost half! He went out his way to make sure I was on the best plan and he even tried his hardest to try to get my plan credited! It’s great workers like Zach! that will keep me a happy Metro customer!

April Trammell: Out of all the MetroPCS stores i have been to or dealt with, I would say this one on 811 E. Division St. is definitely #1! They are very patient with me. They work with me on being slow due to a health issue. Zach is who i work with and only him. I couldn't ask for anyone else! He's the best!!!😃👍💯✔

Mindy S: Staff very helpful, good deals on accessories, never had a problem with the phone service either

Kieta Thomas: Zach and Brett gave me great service and I'm totally satisfied with the service I received. Thanks metro. They saved my life