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Public health department
1. Springfield-Greene County Health Department - Springfield
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· 45 reviews
227 E Chestnut Expy, Springfield, MO 65802
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Josue Velten: Quick and painless records retrieval, and as a plus everyone staffing was genial. They even laughed at my corny dad jokes, which is why I had to give them 4 stars as they were so quick I couldn't complete my whole set. Totally subverted my expectations on wait time, perhaps I was just lucky or perhaps they were getting tired of the jokes, I'm not quite sure...
Amber Armstrong: Quick and helpful service. In and out in less than 10 mins!
Jeffrey Inmon: Had to replace my lost birth certificate. Very kind to deal with over the phone as well as in person! Lovely ladies working the front very attentive to everyone's needs. Thank you so much!
Angel Cotton: I want to know why they’re making my kids quarantine for 10 days when the CDC says only 5 days?!!!
Shari Alcorn: Why are they only giving out masks on the Southside of town? It would be a burden for Northside people to drive that far just to get masks. Surely the Library Station could also hand out masks.
Michael Brown: Took only 15 min friendly and helpfull
Aaron Schekorra: A really great place to work!
Mark Applegate: They do the best they can to share quality information without unnecessarily alarming anyone and they provide many, many excellent services. Thank you for your hard work!
Jerry Riley: Changes that have recently been made through the water department has created a lot more work and headaches for people submitting samples. I do hundreds of samples a year and I will no longer use Greene County Health Department. Their policies and approach to customer service has the I don't care mentality. If any information is incorrect on any of the samples. They cannot be resubmitted unless you go and get another sample no matter if it is your fault or theirs. The new management in this area is much different than what it used to be. They're not here to provide customer service just create more work for customers.
Scott McCarthy: Regina is absolutely amazing!! She deserves a 20% pay increase.. She helped me out even when the Springfield Police Department and Greene County Sheriff's Department wouldn't.. Regina keep up the amazing work and thank you from the bottom of my heart
Eli Huggins: Jennifer from the health department is awfully rude. She needs to learn how to speak to people in food service before she ever comes back to my restaurant and orders food.
Shirley Blades: Very fast
ken fowler: Called today to see what all would be involved to get a replacement birth certificate. When I arrived, I was shocked at how friendly and quickly the staff was able to get my certificate! Don't think I was there for 5 minutes total! Thank you.
Jenalynn Rose: Rude and inaccurate matches the towns appearance and honesty levels. Interestingly enough I have never dealt with stuck up at this level.
Gayle Hoogstraet: Friendly and helpful service.
Kennedy Gosch-Morris: Very upset because I drove here from columbia MO to get checked up on just to be told the clinic closed early for no reason.
Logan Brojak: Sad to see the comments on here about some baby bobcat... People grouping the Whole health department for the doing.. might as well yell at the custodian for euthanizing the bobcat. Even though he had nothing to do with it.. shameful people blaming innocencet people
Penny Coleman: Teresa was very helpful and pleasant to deal with.
Jordan Woodward: Quickest service I have ever received from a government agency!
Carolanne Bridgforth: All the staff was lovely, Jesse who took care of me was absolutely amazing. She made me feel so comfortable and an easy experience. Thank you sis!
Amberlyn Cagle: Very nice people. Got a free flu shot. Bit of a wait, but that was probably my fault because I was late for my appointment.
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Medical clinic
2. Green Health Docs - Springfield
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· 249 reviews
225 E Sunshine St Suite 102, Springfield, MO 65807
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Joe Peppard: Great experience.
Candace Hampton: Bryan was AMAZING!!!
brandy crites: Had a appointment for today Saturday 7th. 40 mins till my appointment I get a text Dr not available today why make it available for a Saturday of you can't make it! I did it bc it's convenient for me because 5 days out of the weeks I take care of elderly so it's hard to get appointments through the week when I seen Saturday I thought that will work but nope DOCTORS CANT MAKE IT ON SATURDAYS!! SO NEVER MAKE A SATURDAY APPOINTMENT YOU MORE LIKELY WILL BE Rescheduled for the WEEK DAY!! M PRETTY UPSET FIRST TIME USING THEM AND THIS IS WHAT HAPPENS.. DOCTOR MUST HAVE HAD WEEKEND PLANS MORE IMPORTANT!!
Amie Nash: This has been a horrible experience...apt was easy and got approved, been 10 days now and it still hasn't been posted to the state and noone is ever at the office or gets back with me...This is a scam
B Griffith: Literally $149 for ONLY a recommendation! Do not go through these people. You can literally get EVERYTHING done for you, for the same price elsewhere!
KB KB: Save yourself the headache go anywhere else.This was the biggest joke ever. Still waiting on it to get resolved
Susan Loomis: Great people..
Deanna McWilliams: Green Health Docs were amazing. Very friendly and informative. Explained everything I needed to know. Doc was very easy to talk to and answered all my questions. Staff was also very helpful and spent time going over everything I needed to know and do. I'd like to thank all of you for your kind and professional treatment to me. I highly recommend Green Health Docs for all your medical questions and needs. Thanks again, you made my experience anxiety free.
Elizabeth Chenault: It was so easy to get an appointment set for just two days later. The doctor was friendly and respectful. Everything went very smoothly. Then they email you will thorough instructions to help you finish the process of getting certified. I greatly appreciate their help in this process.
Jessica perez: This is about my husbands 2nd time here in Springfield and he also went to green health in CA for another 8years. They are quick and easy Process and all of the Dr.s are really friendly
Jim Rutledge: No handicap accessible
Allen Lupton: I have severe anxiety and chronic pain from shoulder surgery. I booked my appointment filled out one simple form and was on my way. The phone exam took maybe ten minutes and I was approved. Highly recommended.
Heritage Coach: The service was great. Thank you
Erica Keithley: So far it’s been good for me
robin clark: I was very pleased at how the interview went. Everything was pleasant and anxiety free.
Anthony Pham: Had a great experience!!! Doc was very prompt and helpful. As a former cancer patient, the application was really straightforward. One of the only trustworthy “Green” docs. Price was much less then I expected so that always helps. I strongly recommend these medical professionals!
Paige Covert: Availability for appointment: Amazing. Was able to see appointment for the next day.The Dr was very nice very professional. I was able to do it via video chat. Within a couple hours I got my certificate from the Dr and was able to submit it to the state for approval. Super fast and easy process and definitely recommend!! Thank you for your services!
Lori Jackson: It was a great experience. The Dr. Was nice and polite. Easy to understand. Easy to talk to.
rho win: i’ve been with green docs since 2020, just did an easy recertification evaluation and have already submitted to the state! Very thorough and specific to each person’s needs! Thank you very much
Breanna Kinzel: Quick & easy - I made my appointment online, uploaded my medical records and the consultation was very fast. They answered any questions I had and made sure I knew the process for submitting to the state once I was complete with my evaluation. I couldn’t recommend them more!!
Chanel Thurston: It was very easy to connect with the Doctor through my phone camera! The Doctor actually seemed like he really cared and was there to help!
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Medical Center
3. Cox North Hospital - Springfield
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· 222 reviews
1423 N Jefferson Ave, Springfield, MO 65802
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Marah elah simkins: I was born in sprngfield missouri!
Ash Heaston: So just got here ten min. ago. I made sure phone was charged and brought a blanket because hospitals are always freezing and the last time I went to a cox hospital (south) I had been there five hours. It was horrible. Cox north was fast. No waiting room. Straight to a bed. Doctor came in after being in the room immediately. Every one was super kind! Thanks guys.
Anne: When I took my mother there the ER was very dirty people throwing up all over. Plus my mom had a broken hip and they didn't even catch it on X-rays. Had to go there for the x-ray because it was the soonest to get her the x ray . Right had to do it all over and said wouldn't go there ever again.
Sarah Perrette: Horrified at the series of events that's happened at cox the last few days. 😭💔*Edit*I changed my review because I didn't understand what was going on with my loved one. Im learning more everyday....most of the nurses here have been very kind, informative and compassionate.
Gannen Garoutte: Staff is hateful, bed had puke or something on it when they brought me into the room. Super rude don't bring your family there waste your time go to mercy
Shalala Davis: Came in for pain and couldn’t sit or anything. Told to go home and call the doc tomorrow to get a MRI. They know it’ll be WEEKS before I get that done and they don’t care. I can’t drive due to pain but let’s make sure I can’t get my scripts by making me drive. I’m sure this just cost me $2000 and I could have stayed home over it. Also didn’t get my work note. Sure that will be another $100
Laura Schilling: I was seen at the ER last night for abdomen pain. From the moment I walked in to the time I left, the staff was courteous and the nurse I had went above and beyond. This was my first time there & seeing all the security guards right when you walk in had me concerned initially but after being in there for more 10 minutes, you can see why there’s security. Overall, I would come back to the ER if I needed to be seen after hours like last night.
David Asher: I went from mercy to cox when cox ran a ct scan my spotted lungs were no longer spotted and they failed to treat the massive lung infection i went in for what a sad joke they made bank i still got pneumonia.
Bobby Pastor: One star is way to good for all hospitals in springfield. They need to revamp the medical system for quick and efficient service. Not a 6 hour tour. This is the reason we pay for high medical insurance and can't afford to go to the hospital I think we all need to demand the action to be taken for better service than what we are getting
Patience Nelson: You guys in the waiting room before I went in the psych ward stole my nine diamond ring band I'm still very unhappy that it is gone and am debating on a sue
Allan Kiser: I have had so many family members with awful experiences. Quite frankly, I hope this place gets wrecked by a natural disaster as this would be the best thing for the community.This place kills people.
K. Lavin: They have some real HUGE issues with scheduling. I am on week 3 of calling to get a CT Scheduled. Dr orders and Ins. auth. are there. I have been hung up on, passed to radiology just to be sent back to centralized scheduling where I sit on hold for about 6 min, then get a mailbox to leave a message. I never get a returned call for scheduling.
Brian Clark: This place is a joke. they didn't check my heart or lungs or nothing while I'm sitting here barely able to breath. Been here for over 3 hours so far. They don't care if u die!!!! At least do proper testing before putting someone back to the waiting room
Megan Goins: Once they get you in a room and they make you wait an hour or more before the doctor comes in. When you’re just here for a simple check up. Past month I come in once a week and every time they make me wait an hour or more before I’m seen
Jacob Fletcher: The front desk staff was very nice and helped me with everything I needed to do in order to find the right place. However when I went back to get my physical and drug test they would not let my wife back there although right before that a patients wife was let back there with him. I did not appreciate that I felt like I was lower then anyone else and my wife was not happy either.
Eric Weiskopf: Morgan on third floor went over and above to help a family member
Phillip Barron: This place won't even answer the phone. All I need is a refill on my prescription.
Michael “Steven” Henricks: Cox Health can never answer the phone and then when they do answer the phone you get some lady that's absolutely hateful to you when you just trying to explain what's going on doctors will never call in refills either they'll promise to say that they're going to have all your refills taken care of but then you go a week and a half without your pills worth hospital ever
john casey: If I could leave a negative review I would. My son has had many ear infections and finally got referred to ear nose a throat on the 9th of Aug. We were told to wait for a phone call we did but after a week we tried leaving messages talking to the doctors nothing. Then I call again today (sep6) and find out nothing has been done and he has no appointment. My son is sick again thanks to his doctor for letting this slip by and also this department too. Now I’m being milked again for more money I don’t have going further into debt. Thanks Cox for taking more money and putting my son through more pain. Now he has to wait til the 21st of Sep.
Jaymie Condren: No wait at all compared to mercy 11 hour wait.
Joanna Stoltzfus: The billing department is extremely difficult to work with....to put it mildly.
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Hospital
4. CoxHealth Network - Springfield
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· 6 reviews
3354 S National Ave, Springfield, MO 65807
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Ashley Patterson: I was given conflictin information & had multiple disrespectful nurses. They forgot to put in my diet so II wasn' able to eat for 24+ hours their explanation "we forgot sorry" .By far the worst hospital stay I've ever experienced.
Lisa Schillaci: Waiting in the waiting room almost 3 hours!!!!! Ridiculous
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Mental health clinic
5. Burrell Behavioral Health - Adult Crisis Stabilization Center - Springfield
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· 1 reviews
800 S Park Ave, Springfield, MO 65802
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Carter Govro: If you ever go here for literally anything, make sure you get EVERYTHING they tell you in writing and that said writing matches what they said. There are a select few who work in the Rapid Access Unit who are rude, unprofessional, and downright scandalous (one being a receptionist. You’d know which one within two minutes of speaking with her). One such example is when I took a family member here to get an assessment done. My family member was told that all of her meds were covered by a grant and would be 100% free. When she gets to Walgreens to get her medicine, she has to pay out of pocket – no insurance to speak of. Later that evening I found out that one of the despicable people that work there put on some report that my family member had Medicare, even though the she told the quacks there that she DID NOT have Medicaid or ANY insurance literally countless times. And oddly enough, this phantom Medicaid policy doesn’t exist on Walgreens system or any other system besides the phony report that was written up by one of the crooked employees there. So maybe steer clear of this place unless you like being ignored and looked down on by trash employees who’s only purpose is to make those unfortunate enough to meet them half as miserable as they are.
Chloey Marlow: received amazing service here, billy was so kind and all the receptionists were too. Immediately got seen and help.
Angie Vigneaux: I have been trying to get help and was actually told to come back another day because no one was available at the crisis center...I called over to the main campus where I was told to go rather than the crisis until and the lady taking a phone evaluation hung up on me because I asked her to listen rather that speak over me. She thought I was being rude and hung up on me...
Titanic man: I called in just to do a weekly check in. And i spoke with a receptionist named Pam. Dont know her at all but after only 5 minutes of talking to her we were both cheery and happy. I feel great and i am giving the highest regards to Ms. Pam. She has such a wonderful personality and I hope I have tye pleasure of speaking with her again.
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Mental health clinic
6. Burrell Behavioral Health - Youth CSTAR - Springfield
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· 9 reviews
1931 E Cherry St, Springfield, MO 65802
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