Best Mailing Service Springfield Near Me

Mary Colvard: Not steady enough work

Nathan Dyer: Have had dealings with this mailing service in the past, and for the most part, things have went well.

Chase Lyons: NEVER get shipments through USPS. Everything was on track until it reached this location. Thank god for Amazon prime, UPS and FedEx. Can’t rely on USPS for jack when it comes to anything other than mail. God forbid they have to get out of their vehicle and walk 25 ft to deliver a package. My package has just mysteriously vanished.

Deb Simpson: Lisa was very helpful. She gave me an envelope to make it cheaper for me send. She gave me advice about the tracking and was very polite and fast!

Megan Warren: Oye, the postman doesn't know how to deliver mail properly to homestead acres.. he said "if the names not on the box, I'm not delivering." Um, you have the unit # on the piece of mail. DELIVER IT. He leaves mail sticking half out for the homeless/other neighbors to just take. I haven't received mail in 3 weeks even though informed delivery said I should. This is ridiculous. I've complained and so has homestead.

Sarah Chavez: Agents are very helpful in helping me decide how to send my packages for a small retail business.

John Lancaster: Tired of arguing with the post office!!! Send me my mail tired of calling to see where my mail is. I have had same address for 16 years never changed my address now get your head's in the right place and send me my mail like u have for 16 years.

Lexi: Would not tell me if my check was returned to sender

David Cunningham: Packaging been sitting here for 2 days and will be at least 3 IF it moves tomorrow to next route. LAZY and uncalled for.

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Rick Starkey: Excellent help

Hipcat: Unprofessional

Mikhayla Higbee: For many years, I have trusted USPS as a mail company as they have always brought my packages in a timely order. However, today's case (6/9/2022) has made me become skeptical as to how good this company really is. I placed an order through a popular online retail site, and even though I moved apartments not too long ago, I double-checked to make sure my package was sent to the correct address. Although my package was shipped very quickly from where it originated to the KC and Springfield post offices, some crazy employee thought I sent my package to a non-existent address, and is currently returning the item that's supposed to belong to me back to the sender. I am very upset by this because I am 100% certain that I included the correct apartment address, and if that's not enough proof, then why doesn't the mail person try to take the time to find my place? I get I live in a hard-to-find college campus, but that shouldn't be anyone's excuse if the mail people were properly trained. This situation is pure laziness, and I'm not sure if I can continue using or recommending USPS to others.Edit: Updated my rating because the national customer service person was attentive with my issue.

iChillr: Paid for delivery to my house and making me go get my package. Absolute joke

Kristi Patterson: I planned ahead made an appointment and filled out my paperwork online to get my passport. The person who helped me out was extremely rude and very disrespectful to me as a person. He told me how my name sounded bogus. He made threats at me when I made a mistake and told me he didn't have time for me. Along with other comments. I'm looking to get a report to someone overhead of him because No one deserves to be treated in that matter.

D. Thompson: Yes, always a line. However, this isn't the fault of the employees. The employees are friendly and helpful.

Kaylene Ripko: You said my lot number was unoccupied, when that wasn't the case! I have not gotten any mail in 2 + weeks!!! Not satisfied with your service lately!!

Jessica Baker: My mailman skips my mailbox if a vehicle is in the way because that requires him to actually get out of the little truck

Kayla Diehl: Bumped from a 1 star to a 3 star because the second clerk that helped me was nice.I do not frequent the post office and was mailing an odd shaped manila envelope. I was unsure if it would be okay and how much postage I needed.The first clerk was rude and made it seem like I was an inconvenience to her. When I asked questions she explained it in terms I could not understand (acronyms specific to the post office that made no sense to me). Finally was able to get her to tell me how many stamps I needed.After adding stamps and addresses to my envelope, the second clerk was nicer with helping to mail it. Unsure on the nice clerk’s name, but receipt says clerk 42.

Thomas Miller: Sent a package priority mail overseas, was supposed to take 10-14 days. Package lost at Springfield office, filed a lost claim. Package arrived 3 months later. Then Post office notified me they were still looking for the package.

Samantha Steed: To the employee who saved our two-year-old from having a potty accident, THANK YOU! There are truly some amazing people in this world.

David Rainey: This place does nothing but process letters and packages....no food, no drinks, no retail....just mail mail and more male.. .boring

Siro Herkenrath: So for my business I had to overnight a package and the plane was delayed no big deal I get it. Ups customer service said they’d refund me/the business. I’ve been waiting over a month now and the manager keeps telling me she is going to call and call me back but never does. I’ve been calling and even went in a few times and am still waiting on my refund writing this review is my last effort to get this matter done and over with

Carmen Ammerman: Great staff, right around the corner!

Eden Jenkins: Terrible experience! Go to FedEx or somewhere else! The employees have no idea what they are doing and what they are supposed to tell guests using the services, which leads to poor management and training! The management is rude and most of the time refuses to talk to anyone to fix an issue they will hang up on you or leave you on hold till you hang up yourself! I sent something overnight and paid a lot of money to have the item sent just for it to not get there when it was supposed to in fact it got there 3 days later! If I wanted it to get there 3 days later I would of paid the less amount of money to have it sent in 3 days not overnight! It should not take 3 days for something that was supposed to be overnighted to get from Springfield Mo to Charlotte NC! My husband is a truck driver and not in one spot for very long! All I got was a bunch of excuses and unnecessary I’m sorry’s! No refund or anything was given and I will never ever use these services again! This store should be shut down there are plenty of others in Springfield to use! The manager needs to be replaced if you want to save this business!

Patrick Bryan: They are always very helpful and friendly to me and my wife!

mando rodarte: Great staff

Jay Anderson: Shipped a package UPS. Apparently UPS lost it, and this store told me there was nothing they could do to eve reprint my receipt so that we could effectively track the package and confirm what nay have happened. It is evident that once this store has your package and your money, they simply can't be bothered to try and help. Very disappointed.

Syrus54: 9:13am on saturday and no one has showed up to open the store. And they're looking to HIRE people!? They were voted Springfield's best!? Proudly owned and operated!?Umm..............

Robert Jones: OK.

Cherry B.: Helpful staff, great customer service. Had to pick up a package, wish they'll do deliver for the 2nd time once you missed.

Hilarie Osier: Service was pretty good and quick but when your returning something, they try and tell u that it costs $1 for a label or if u have a label on ur phone and it says "customer packed" below the QR code, u have to provide ur own box or it costs $1.50 to buy one of theirs. Not much, but to some may be a lot

Raelin Derevencha: The staff at this location today were amazing. A nasty "Karen" came in just after me, saw a long line (maybe 4 people ahead of me) and started taking photos of the customers and the staff. I was uncomfortable as I had my daughter with me, and thankfully one of the staff (I unfortunately didn't get her name) told her politely yet very firmly to stop and to delete the photos from her phone. The Karen argued but the staff was firm and told her she would be calling the police if she didn't delete the photos. I, as a customer lacking a stick up my rear, was so relieved and felt protected in this store today. Amanda helped me at the desk a mere 5 minutes later after swiftly helping the rest of the people in front of me, and although the Karen had harassed her specifically for making copies (which she was doing for a customer) she handled everything with poise and with polite customer service.

Cassie McAlister: Dropped off a shipment to be mailed on 10/20/22. Never shipped. Called spoke to Alaina- had to call back as she never came back on the line after 5 min.- she had no idea why my package was still there. No apology, very short with her words. Asked for a refund of shipping- she said no and she was the manager.I asked her for her manager she said she was at another location- Alaina didn’t know her title or position but her name is Tammy at Sunshine.Don’t drop your packages off here as you cannot be sure they will even be shipped. When they make a mistake, no apology, no reimbursement on shipping, nothing. Just unacceptable customer service.

Jerry: This review is for ups and the UPS Store they didn't deliver my package on time they shipped it all around so I couldn't go pick it up and they told me it was at the UPS store and it wasn't so I don't know how to deal with that

Stephanie Clark: Rudest employees I have seen at any of the local stores. Many of my packages have not made it to the amazon returns center. Hmmmm.

Jamie Barke: You really need employees with better attitudes. Without even asking what my name is, the woman behind the counter on 9/3 when you first opened was really rude and hateful with me. Didn't even greet me then said I had to come back. I couldn't go back because the ride I had couldn't bring me back. The woman just needs a better attitude when dealing with people.

Sopheap Takahashi: We brought an Amazon package in, to be returned to Amazon. And found that it was never shipped from the store or someone has definitely been dishonest about our package and have stolen it or have lost it. I would not trust this UPS store. Tried calling to work things out and have not responded.

Erik Rodriguez: Really rude personnel the guys are always nice but the females are super rude.

Johnny White: Clean business nice employees

Natalie Johnson: Saw a lot of negative reviews about rude staff, but all my experiences have been positive. Staff have always been friendly and efficient when I visit.

FireProof: Alana, Store Manager Customer Service skills are AWESOMENESS at its BEST, ABOVE and BEYOND

Blair Furstenberg: Very nice people here!

Nicol Nguyen: It was a pleasant experience coming in to mail a package internationally for Christmas. They were very friendly. I bought a mailer there and inserted my item into it, brought it to the front desk to see. She mailed out my item. I let her know before I left that I hadn’t sealed it. She had already taped all the details on the package and assured me everything would be sent out. A few weeks later, the package is received without the item inside. The attached video is what the recipient got. When I brought this up with them, the owner/manager (I’m assuming?) picked apart the video and told me that Canadian customs and/or USPS were responsible. She said that the tape where it’s sealed looked like it was curling which meant that somebody else took it off and put it back on.. but adhesive like that curls after being in transport. She assured me that they would’ve sealed it and that customs frequently rips things apart, even puts on different labels. She blamed everyone but Mailbox Too. She even went to the back to speak with her husband. At this point, I know I’m being lied to and so I give up, there’s no point in continuing a conversation with a business that would lie to your face like this. She offered no help in finding that missing item nor with bringing this to the attention of USPS or Canadian customs. I’m very disappointed. They’ll probably reply to this review and vehemently deny everything, like the other negative review. If you decide to go to Mailbox Too, I hope things don’t go wrong for you and that you don’t have to ask them to fix a problem.

Ben G: Best customer service! Family owned/operator company and they couldn’t be more kind and helpful!

Charlotte Christman: First time visit to mail some Christmas packages and I was a treated to some excellent customer service! Cindy was very friendly and knowledgeable! I know I’ll be back!

Olivia Hill: Best place to ship! Great family owned business to support!

Casey Hollibaugh: I had never been to this place before and took some large/heavy packages which needed to be returned to a store. The woman who helped me was so kind and patient. She came out to my truck and measured the items and price checked them there to make sure I had all my information to make my decision rather than go through the hassle of lugging my items into the store. I decided not to return my items but will definitely be coming back just to support this place.

Neil Ruda: A locally owned and operated business that has excellent customer service and a helpful, friendly staff. My only disappointment is that personal mailboxes are only available during their business hours.

jimmy falsken: Nice folks that are very helpful.

Connie Westerman: Fast and efficient.

laura benz: I am a reseller, this is my go to place for shipping! Friendly owners and staff, they Doba great job!

Regan Newhouse: I was so happy to find this store. I was able to get my documents sent through DHL and the customer service was excellent! The store was very cute as well!

Josh Dobbins: I had a UPS package that I tried to drop off there and they don't do UPS but were very helpful in still getting me set up and ready to go.

Grimm Reaper: The owners Steve and cindy are amazing as well as the staff they will help and guide you with and through out your shipping process as well as help you chose the right shipper for your needs the also have private po boxes and hold your privacy to the highest of standards I highly recommend this place for all your shipping needs

mike McTeer: Hope you don't have a problem with a package; they are seemingly great to deal with until that happens. We have been dropping all packages, but won't do any more. If you have a problem, the fault is all yours, they accept none. Last Saturday we emailed them a label, visited and they printed for a reasonable 54 cent charge. I watched their guy place the label on the package, but evidently he didn't scan. Turns out that was my fault??? the package was not scanned in and they are both arrogant and hateful in not accepting accountability for the scan; prefer to blame on the me or the FedEx driver. For all I know, one of their employees is enjoying a $400 antique wall cabinet at my expense and my customer is without. Shame on you!

Ashley Potter: The owners of this place are just absolutely amazing ! Glad I met you two when you had the Family Dog stand !

Jason Stephens: My daughter and I just stopped in to get some stamps and mail out some thank you/Christmas cards to my clients. They had stamps in stock and the service was fantastic! Very friendly atmosphere! I'm hooked!

Maggie V: Went to the post office and it felt like a prison, but this place feels like a warm hug. I was greeted by two lovely ladies! I can tell their vibes rub off on their customers because the last person paid it forward and it covered my charge :,) I would gladly sell my soul for this place3

Scott Abbott: Everyone is friendly and helpful

Carinne Gann: Steven and his team are great to work with!

Mel Ramon: Everyone was super nice. I had to drop off a package and they got it all taken care of very quickly.

Reah Simmoneau: Arrived at 355 pm and the store was closed. Sign says 4pm closing.

Lynne Stokes: I'VE NEVER HAD A PROBLEM WITH UPS, I'M THERE OFTEN, AND THEY ARE WONDERFUL ♥️

Linda Foster: This is a great ups store. The lady went over and beyond to help us.I am making it my new store. Try it you will like it.Good parking !!!

Crystal Collins: This location is super unhelpful. They referred me to customer service who referred me to Amazon who referred me back to UPS. I’ve been to this location multiple times within the past few weeks all to be told the same thing and not be provided assistance. I’m tired of going in circles, it’s ridiculous.

Bluemilk Fourme: The gentleman that helped me return some shoes to Amazon, made my day. So friendly. Great job

Christina Hollon: ZERO STARS!!!!! Do NOT use this franchised location. Go to any other location but this. The will incorrectly add your shipping address up and not honor their mistake. Then when you make contact with them the manager Jessica does not call back and then lies stating she never got the 4 messages to call. After contacting UPS corporate Jessica returns the call. She bad mouths her employees saying they are having trouble with the the store. She accused the gentleman that I spoke to all four times of not giving her the message to return my call. After asked to speak to the owner requesting they honor their stores mistake she stated she would and then call back. She never called back. After reading reviews I see this is how the owner runs their store. The associates in the store was very polite and did what they could to help. If you want your package to arrive at the destination go somewhere else. This place is TERRIBLE!!!!!!!!

Madison Walsh: Staff was extremely friendly and I was in and out in no time!

Thao Nguyen: Stepped in at 3 on Saturday and was told that the store was closed even though it says stores close at 4 PM. Please update hours so you do not have to inconvenience people. You should also accept clients if the door is unlocked….

Allison Barker: Each time I’ve been they’ve been extremely friendly and incredibly efficient. They make picking up and returning packages a very simple process. Thanks UPS!

Chuck Henry: This is the second time in 2 weeks I came for Notary service… and was told both times, “She doesn’t have her stuff today”. Really?

Elva: Nice 👍 good staff

Terry Thompson: , Spring (2022

Need To See The World: Haven’t been to this location in quite a while. What a refreshing surprise to walk into a store and be greeted with a smile and helpful attitude. Although I only had to drop off an Amazon return, it was a pleasant experience. The person named Dom should be recognized for his good customer service.

All About Paint: Used to be a good place, but here lately there's always a line and nobody seems to know what's going on.Edit: Removed a star from 2 down to 1. It has actually gotten worse. I really wish they would just drop off my packages at my house.

Ashley Dameron: Don't have them pack and ship anything! They broke one item in shipment and lost the other one. They'll give you the runaround for months too when you're trying to be reimbursed for their carelessness. I've been blown away by how unprofessional and unhelpful they've been to us.

John Durbin: I've used this location for the past 23 years for my business needs but never again. Intelligent service has been declining for the last couple years but I try to understand with the change in quality employees that are available. Today though I needed to next day deliver some important documents. Simple. 4 employees in the store I think, and they didn't know what to do. I was quiet and patient while they tried to figure it out, but eventually I calmly said that I didn't think they knew what they were doing, I picked up my documents and started silently walking out of the store. Then one of the employees there said "Just leave then". I said what? His reply was " Don't talk, just get out." Repeatedly he told me to be quiet, stop talking and just leave. I never spoke loudly or rudely at all. I've got a formal complaint into The UPS Store corporate office and supposedly I'll hear from the owner of this location soon, but I just couldn't believe how rude this ignorant little immature boy was behind the counter. He refused to give me his name but I can identify him if necessary. And it's a small area with him talking loudly so if there was a store manager he would have easily heard what was going on and they did nothing. I've used this location since 1999 but never again.

Rosie Lewis: Fantastic service! These guys work hard and fast to process shipping, Amazon returns, and printing needs. Thank you!

L: I was immediately greeted upon entering with my packages. I was in and out in under 5 minutes.

Jason Mayer: After having such a great experience with the UPS store in Scottsdale, it made me realize how bad this store is. There is a guy there, with a sleeve tattoo, who is amazing. Sadly I don't know his name. I have dealt with him several times. But 2 times I have dealt with 2 different younger "kids", that have been rude and disrespectful. Being from a customer service background, I can say the tattoo guy should be a manager or supervisor of some kind, but the owners of this store should either provide him with ample help, show up to work themselves, or close the store. Maybe they work a few hours a week, but I have been in that store almost 20 times in the last 30 days and have never seen anyone in charge if it isn't the Tattoo guy.

James Thurman: Had a package delivered there to pick up after work because the hours are listed till 7pm. They close at 5pm.

Susan Reaves: Friendly and very efficient. Fast service but remains a friendly place even when very busy. Excellent UPS Store in Springfield.

Jason Parker: You can’t return an Amazon product in the box now.

Jeff Kelley: They wouldn't ship a ups package with a tracking number. Said they had no way to print the shipping label. Ups store across town manages to pull this off somehow. Lazy employees just don't care to help.

Joy Horgan: Not helpful at all!! The voicemail said they would PACKAGE and send your Amazon packages for free. The associate was going to charge me $30 for a box.

Ma and Pa: NEVER BUY STAMPS FROM THE UPS STORE!!!!!!! THEY CHARGE 80.00 FOR A ROLL WHEN THEY SHOULD ONLY BE 63.00

Charles Tharp: I did not have an experience as they were closed at 3:30pm when I arrived. It would be courteous if the phone and website information were updated to be consistent with the door signage

Sarah Fotopulos: Courteous service with a smile!

Amy Steam: I've made several returns at this location and have always been treated with respect. The staff is very professional and work hard to process your items quickly. I've never seen anyone on their smart phones spacing out, everyone working here takes their job seriously.I will be returning to this location.

Josh: Very poor service. Will not be back.

Doughten Theresa L Reaves: I wanna say : it all worked out in the end. But it did not. As far as I have to go to get the packages since I work during the day no one would be home to answer the door

Dave NA: They say they close at 4:00 but thats not true. I got there at 3:58 and it was obvious the register was shut down earlier and gated around it. She would not fax to papers for me. They don't close when they say. Not a good way to run a business.

C Williams: 3/4 times there are more staff than customer and there is a 10 minute line. No drop boxes, you have wait. They also don't stock UPS boxes, specifically so they can charge $5 to $8 dollars for their boxes, even if you are overnighting or 2nd day air. I ship a lot and try to only use this a a drop off, but that still takes 10 minutes.

Georgia Ipsen: Great service.

Jack Johnson: Refused to accept my Amazon package, 1pm on 5/11/22. Young lady on the counter was pretty rude and very unhelpful. Other ups locations accept these packages all the time without hassle. Cost me a drive up to another ups store, which happily accepted it, and 45 minutes out of my day while i stood in line over there. Thanks a lot.

B B: If I had entered a review a month ago, it would have been 5 stars for their friendly helpful service in the past several years. Today was horrible. I had an item to return to Amazon. I had printed the return label and handed it to the lady. I'd given them items before without packaging and it was no big deal. She said it'll need a envelope, not telling me that'll be a charge; will a padded one be okay. I said sure, if that is what they need to do. Then at the end she tells me that'll be $3 for the packaging. What? Waving the label, she said what do you think this label is for, it attaches to a package, duh. I said forget it, I'll use my own package and wanted the return label back so I could attach it to my own packaging. She said she had to cancel the label. What? Asked how am I to return it then. Told me to call Amazon and figure it out. I got angry and said what the F (I apologize for the outburst) and demanded my label back. The man in there overhearing this told me to leave and never come back. Wow. What a switch in customer service. Time to use a different UPS location. I cannot recommend this place. They need to train their people in customer service.I did call Amazon, they were super! I asked for a new label. They took care of the return and told me not to worry about returning the item, and that the refund will be handled. That is the way customer service is to work, help the customer, not hinder them.

A B: Last three times I have been here they are unable to ship items because of corp policy. Stay away

Ashlie VanZant: Chase and Sherri were extremely helpful. OVER THE TOP SERVICE!!! I will return to this store for all my shipping and packaging needs in the future!Thanks again guys for all your help!!!

Christopher Mann: Super friendly, excellent service, thank you.

Cynthia Long: Very helpful and friendly staff

Mikhayla Higbee: Great and convenient location for all of your shipping needs. The staff is friendly and knowledgeable about products, and have always helped me with whatever I needed. I rented several textbooks from Amazon that had to be returned and I never had an issue dropping off returns here. Overall, I would highly recommend this location to others.

Laura Wulf: UPS is terrible and they know nothing about customer service!!!! A certain driver that has us on his route, decided he was never going to deliver to our house. We had to drive 42 miles (both ways), to get our frozen dog food ever since July 8th, and still going on. 1 box each month. His excuses were because of the bad weather, a bad dog next door and we were not home. I always stayed home when they said it was going to be delivered and it never has been. The boy doesn't even know us. Fellow worker said he has 10 customers he refuses to deliver to. And he is protected by the union so UPS REfuses to even slap his hands.

Chance Irmen: Tried calling regarding a package...cannot.

Bill Mattocks: In & out in less than 1 minute! Amazon return - walked in, they scanned my phone for return info, printed a receipt, and I was on my way. Great!

Sara Dunaway: Tried calling regarding a pkg to be delivered tomorrow I will be at work. Must have a signature. I get a recording every time. This is the worst experience. My heart dropped when I saw this was shipped UPS. Do something about the lousy service!!!!

Mark Hunter: Paid extra for next day early delivery and still haven't received it. Now they say Monday. That will be 5 days. Paid almost 300.00

Cherry B.: Lady I spoke today was very helpful & goes above and beyond her work, thank you!

Jill Stevens: My package was sent to the wrong address and it is impossible to file a claim on line. The computer won’t take your information. So I drive 14 miles to Springfield they were of little help. Something needs to be fixed!

JordynNathanyl: You can’t get ahold of anyone at all! Not helpful

Brittany Dimitroff: If you don’t have a good experience with them that’s on you. I’ve asked for assistance with a few different things and everyone has been so unbelievably kind and helpful. They always answer and always have offered a solution to help me with an issue that’s of my own fault. Can’t say enough good things!

steven sterling: Can’t call and talk to anyone

Alyk Barnes: Terrible service.

Larry Baken: Friendly

P: Atleast they pay your hospital bills. I am grateful for that. I had a lost week of pay and a fake TWA . Who knows what I really sugned. But I guess I owe them fir the surgery. Just dont get hurt and you might keep your job.

Dave S: Everything handled through one phone number in a far away place in the world with people who speak poor English. Very difficult and frustrating.

Chris Gulley: Great company, need more patience sometimes.

julia fry: I was actually there for orientation for a seasonal delivery job. I was impressed by the place efficiency. It's no wonder than can deliver so many packages.

Joel n Vicky Burgess: My package was delivered to the wrong address. I emailed and called even drove 3 hours outta my way to get my package. I called and had them hold the package. When I got there the driver put my package on a trailer for Lenexa Kansas. There was nothing anyone could do about it.

Dennis Martin: I just got a notice on my door, saying they couldn't deliver my package. Problem is,I was literally 10 feet from the door and no one knocked. Happens half of the time.

minchkin77 J: Friendly and hardworking staff!

Tyler Atkerson: Good place.

Adrienne Adams: Great staff the supervisor John is always friendly and helpful

Dave Blase: Always ready to help with friendly service and staff

Paul C: Can’t put a machine to sell stamps inside, huh? Must be a bridge too far for them.

Nicole S: This location is close to my appartment allows for package drop off (I had prepaid postage packages to send out). There are blue letter drop off boxes available in the parking lot too. No usual retail services are available though.

Vincent Connell: If you go to this location and a big tall guy helps you, walk out. Not a good dude. Closed the window door while I was still speaking.

ShaToya Mitchell: Very quick and courteous!

Smoking Man: They continually deliver mail to the wrong addresses and lose checks. They continually deliver packages and set them on a porch facing the street with 20000 cars a day go by instead of walking 10 more feet past that porch to the next one around the corner which they walk by anyway where nobody can see the packages.

L P: I can't find out where my package is. Their phone has a nonstop busy signal, and their website refuses to allow redelivery (to my house in the middle of the freaking city intersecting probably dozens of postal routes).

Ellen Gray: They are great!

Jennifer Johnson: I’ve taken prepaid or stamped packages here over 3 times and each time each employee has come up with a completely spurious reason to refuse the package. When I put the package in a regular mailbox it was delivered with no problem, and the same went for my local post office, so there was obviously no real problem. The people that work here are crazy.

Devin Tilford: Zach is a straight liar I tried to pick up my certified letter he told me the post office was closed due to the weather to find out the next day they were open the whole time he is a terrible representation of a post office worker

Amanda “Mama Bear” B.: In and out. I'm never there for long and I get straight to the point answers

Mickey Lewis: Easy access to drive through box...

Emily Bailey: The guy in the window is rude as hell and very unhelpful for no reason. I’d give negative stars if I could.

Bill Reed: Awesome service, best post office I've ever been to! The people there are fantastic!!

Richard Carter: Zach is hands down the best postal worker I've dealt with. He helped me get my package after having delivery issues for a day and a half. Much appreciated.

Shelley Steeves: I contacted this post office this morning in reference to certified mail I had sent out on August 23rd, in hopes they had it there, waiting on a signature. The lady that answered was really nice, but unfortunately, she told me that my mail hadn't made it there yet. A few moments after ending that call, I received a call back from Kim at this post office, who spent time trying to track my mail. She was so kind and patient. It kinda helped with the mess of losing this mail. She gave me a few options on how to resolve my issue, of which I greatly appreciated!Kim is a prime example of why I love Springfield Missouri so much!!Thank you Kim!!

Jacob Hangen: Today I went outside after doing some yard work and found a mail carrier parked in my driveway with two others bordering the property and either smoking or vaping just hanging out. They asked if they needed to move and I said "yes please", but I feel like this was very weird, especially just parking on my property. I really think this is something that shouldn't happen.

mike whitney: I brought a delivery issue to the S. Campbell Annex and left the information with the man that assisted me. Less than two hours later I received a phone call from Supervisor Kim H., and she worked skillfully to resolve the problem. We determined the online store provided me with the wrong tracking number. How did Kim do that? By asking me questions about the size of the package, its weight, and origin of shipment....that's how she did it. I told her how much I appreciated her call and interest, what a great person to work with. More than 5 stars, I would give her 10! Mike

Lora Spoering: Always good and efficient.