Best Hyundai Dealer Springfield Near Me

Larry Bateman: I am writing this on the service department at Reliable. I have purchased two cars from them over the past 8 years, and I bought the maintenance packages for them. I have to drive 90 miles to get my car serviced so I always book an appointment. The problem his even with an appointment I still wait two hours for a oil change/tire rotation. Yesterday I got no explanation of why it was taking so long until I ask, and I was told they were waiting on oil. Seriously!! This was after waiting over an hour I went walking around to see my vehicle still sitting in the lot waiting. After asking as earlier mentioned, and being told it was being pulled in, now it was another hour before it was ready. I sent a txt back to the service department from the ones they had sent earlier to speak with the service manager, but of course received no txt or phone call. Along with no apology of the two hour time frame it took to get the car serviced upon checking out, just simply i need two signatures. Bad service!!

Tim Michael: Noah is cool. Thanks

Jorge: Went in for my 1st oil change and the team was great about getting me back on the road again.

Katie Mcmahon: I wish I never bought from them. With in days Of buying my car I had to take it in and get work done on it. It had a axle broken and needed two new tires due to Safety hazards involving them. I then had a tire pressure since I let go out after they replaced my new tires. I am still having issues with that 8 months later and they can't do anything about it because the light won't Stay on. after that appointment today I leave and my check engine light is on and all of a sudden. I have a fuel pressure sensor that has gone out. I was not having any issues with the vehicle before I took it in every time I go to get. It worked on and leave there is a new light on my - and I have to go back and ask them to come check it out because they act like. They didn't see it. On top of all of that I bought a bunch of extra warranty which luckily has paid for a lot of the items to get fixed but they told. Me that it would cover a key replacement so we would. Only replace the key if we had 2 at the time. I then had to go back to the used car department. I ended up getting a key built to them but the whole situation has been extremely frustrating. I will never be going back to purchasing another car with them again And advise everybody To do the same.

Tabitha Wilson: I had such a good experience for my first time buying a new car.The salesman Ashton made sure to do everything I asked and if something didn’t look correct he would get it double checked. It was fantastic

KC Camahalan: Thank you to Corey, Jaden, and Blake for the smooth transaction when we purchased our new Hyundai. Appreciate all the assistance you provided us. Cannot ask for a better dealership than Reliable Hyundai! Keep it up!

William Tummons: Great sales team didn't make me feel presured to buy. just helped me along while I made and informed choice. Thanks guys

Deborah Palmer: People are always friendly and helpful

Sam Lambeth: He told me I needed a transmission, and my kid fixed his car in 5mins when he got home for free. Google, who would have thought? The price for a transmission is 6500 cost to fix.

Tory C: Needed to bring my car in for service and every aspect was great! The ease of scheduling on their website, the friendliness of their front office staff and the care they took of my car all show their desire to be the best. They even washed my car after the service!! Top notch from beginning to end!

Kristy Garrison: Did a great job replacing the inside of my door. Will definitely be back.

Debbie Corbin: Everything from start finish was excellent. Very pleased with Noah the salesman and the rest of the staff involved. ⭐️⭐️⭐️⭐️⭐️

Gabriel Sunday Adebayo: Timely and well done. Only that the one of the attendants couldn’t find me the receipt of payment for the recall on my car

Makenna Ortlieb: We bought a car from their preowned lot back in march. We worked with Kassydie and she was amazing, she got us through the entire buying process that day and found us a great car in a price range we were comfortable with. She never pressured us to buy something out of our price range and we had a great experience with her. She even got us an amazing warranty while still staying in our requested price. Thank you for the great experience!

Jamie Ohm: BEWARE: Worst service department on the planet. If you buy a car here and have to fix one of the million recalls here, you’ll be sorry. Ready to buy a new Mazda but will drive 100+ miles away to avoid these people.

Kat Dawson: Took care of several issues all in one day, the counter guys were nice and knowledgeable, kept me updated, about as pleasant an experience like this can be

Joseph Downs: Corey was absolutely awesome to work with! He really took the extra time to go over the car with my college student even though it was past 6pm on Saturday. My wife and I bought our first new car from Reliable Hyundai in early 2001 and had a great experience and now we can say our college student had the same experience for his first new car in 2023! Thanks Corey for a truly flawless experience!!!

Corrinna Powers: Great experience! Buying a car is always stressful, but Corey made it fun and easy! They were very patient with me and my LACK of patience. 10/10 would recommend based just on the awesome customer service from everyone I came in contact with. Very happy with them!

brent bartgis: Corey did a good job getting us the Santa Fe we wanted.

Teresa Moura: The Hyundai maintenance manager treated me with professional support.

Gabe Alejandre: Everyone was very helpful and nice. I haven't dealt with a dealership before, but they were awesome. Both Josh and Rich were so friendly, helpful and patient with me. I definitely recommend buying your next car with these guys.

J MADRID: If you're in the market for a great vehicle, go see Josh Butts! I cannot recommend him enough! He will go above and beyond to make sure you find the perfect car for your needs and budget. Josh will be incredibly patient, knowledgeable, and friendly throughout the entire process. He makes what can be a stressful experience, enjoyable and stress-free. Thank you, Josh, for your exceptional service!

tomas estrada: Just bought a car w/ the help from Josh and it was super easy, quick, and mostly painless 😅 He was super quick to answer back with any questions I had, and stayed a little late so I could come see the car I wanted after I got off work. If you need a new car, you should hit Josh up!

Mark Shipley: It was like a ghost town. We wondered around inside the building, unnoticed, for at least 5 minutes. Needless to say, we purchased elsewhere.

Diana Block: It was a pleasure to purchase my car from Napleton Autowerks. John Bradley was a great salesman to work with. Made the whole process clear and easy.Highly recommend giving them a chance to find you the right car!Thanks to everyone for your help! Love my car.

Jonny Diaz: This place is a joke. I had a deal worked out on a vehicle with Ron but it was leaking transmission fluid. It was Saturday and the service dept was closed so he told me to hold off until Monday so they can fix it and we can finalize the deal. He informs me on Monday that they had to order a part and it would be in Tuesday. I get a text Tuesday saying he sold it out from underneath me monday night but if i was interested in something else to let him know. I wouldn't waste another minute with this place but if you must do business with them steer clear of Ron and ask for John.

Kirthan Velpanur: I sold my VW car to Napleton. Both Claude Thomas and Mike Moss did everything they could to make the sale smooth even though it took me some time to get the title. They are a highly ethical dealership and will offer you a fair deal. I fully recommend doing business with them.

Lisa Inlow: Salesman was not as knowledgeable as he should have been, so told us things in error about the car we bought.

C Bonner: Picked up our new Outlander today. Great people to deal with

Keels Kontests: THIS HAS BEEN THE WORST EXPERIENCE EVER! This is honestly the worst dealership in the Mid West, I would have rather went to a buy here, pay here. I would have gotten a better deal and a more reliable vehicle. NAPLETON AUTOWERKS LACKS KNOWLEDGE in all departments and any sense of CUSTOMER SERVICE! There are not enough words to describe how PATHETIC NAPLETON AUTO WERKS is. I will be making this known to anyone I come across. I will NEVER suggest ANYONE to buy another vehicle from this lot I will NEVER purchase another vehicle from this lot!! 0/10 DO NOT RECOMMENDED

Ellen Jordan: Wonderful experience. Really good group of people to work with. John Bradley was our salesman. He was very honest and good to work with as was Bill, I believe was the finance man's name. Highly recommend.

Mara Kelly: John & Bill were both so wonderful to work with! They made the car buying process a breeze and made sure that we were taken care of. They have wonderful customer service and I would recommend them to anyone looking for a new car!

John Johnston: Low pressure.

James VanNoy: This reviews for the service department alone.If I could give zero stars, I would. Service “manager“, is the problem here. I fix a lot of cars at a lot of places. I was forced to fix a Volkswagen here due to software programming.However, upon arrival, I was basically tried to be talked out of leaving my car here due to turnaround time. This was by the service advisor.After going ahead and leaving the car, my low oil pressure indicator was diagnosed as a faulty sensor, and the wiring around it. After Replacing the sensor and fixing the wiring harness did NOT fix the problem, I was then told it was simply the wrong oil filter, and the post it was attached to causing the actual issue.However, I was still charged the full diagnostic charge, and also the charge for the sensor and the wiring housing that I 100% did not need. Plus I was charged for the oil filter, and the post.After complaining about them miss diagnosing the problem, and figuring things out on my dime, I was then told that if I did not want to have it fixed there I could take it somewhere else.I don’t normally leave reviews, but this service “manager“ deserves a scathing review from a very unhappy customer.Definitely would not recommend.

Maranda Pennington: Horrible customer service. The used car manager is a complete bully. There was damage to the front end of the car that we didn’t see and no one mentioned until after we put down our deposit. The manager absolutely refused to work with us on getting it repaired. Refused to give us deposit back. Refused to lower price. Hung up on my husband on the phone when asking for our deposit back. I will NEVER EVER come here to purchase a vehicle again. They are not good people. I would give this place a ZERO if I could.

Dean Dooley: Great experience at this dealership very laid back no pressure selling. Brad in sales and Bill in finance are great. Highly recommend.

Wesley Boothe: 2022 VW Taos with only 8K miles and the car requires a jump start everyday. Don’t buy Volkswagen if you are looking for a reliable source Of transportation. The service team will leave you stranded with your brand new vehicle with no help.

Deana Cook: I had my car In for repairs and when I picked it up my car was damaged. Napleton does not take responsibility and I am out another $400.

Allen Yoest: I bought a used 2014 Passat TDI from Napleton last year. John was a fantastic salesman, I had made an appointment to look at a different car, but it was sold. He took the time to call me before my appointment to let me know, and let me know they had similar cars on the lot. John never made me feel pressured to buy anything and as a result the buying process was essentially stress free. John followed up with me a few times after the purchase to make sure I was happy.I've had some small issues that needed addressed, but all were covered under the TDI/Dieselgate warranty with no hassle. Service cost is higher but that is what you get with a dealership. It has been worth it though, as they always provide updates and clear communication.I really couldn't be happier with my experience. If you're in the market for a new car visit John Bradley at Napleton.

Michael Brewer: My wife and I recently purchased a pre-owned Volkswagen from John Bradley and it was the smoothest car buying experience I have had. We were going to look at this vehicle specifically and it couldn't have been easier. We told John what we were wanting for our trade and they came back with a great deal. We agreed to everything and then met Bill in finance. Bill answered all our questions and was a pleasure to talk with. Never once did we feel like we were getting fed a line to make us buy. Then, after the sale we had to go back and get our second key reprogramed and they washed the car again and filled it with gas. It was just an all around easy and enjoyable experience. If you are in the market for a car I highly recommend seeking John out. You will not be disappointed.

Sheri Ensor: Love my RAV4 but service center just too long a wait. 21/2 hrs. They supply everything for comfort. Everyone very polite. Still 21/2 hrs. Even with appointment.

Juane Chapman: This is a high volume service center. The level of professionalism has always been great. If you have a Toyota and need a good reliable dealership to service your vehicle, these guys are great.

James Pauley: Service is overpriced. Otherwise full service auto repair, nice waiting area. People are ok. Not overly helpful, but not disrespectful.

Makenna Ortlieb: The employee we talked to was great however the manager on duty at the time was very pushy and overbearing and made us feel like we didn't have a choice. We asked to stay under $400 a month max and requested a 13,000 vehicle and he showed us 26,000 vehicles and said he could get our monthly payment down to $700 a month and acted like he was doing us a favor. His service was off putting and we chose a different dealership because they listened to our requests and found us a car we loved in a price range we were comfortable with.

Clell Harmon: In for the 5000 mile maintenance. Quick in and out. Excellent service.

Charmaine Rawson: Great staff, beautiful cars. Would definitely recommend

Craig White: Cliff Wright was absolutely wonderful and great and got us on the right path for the future . We were in a bad situation and Cliff Wright and Dill got us in a better place .Thank you and God bless

Brian: A well oiled machine

Jeff Criger: Jack Dugger was the best help we could have asked for on my sons first new care purchase thanks Jack

Starr: I just went and looked at vehicles. I didn't purchase anything...

Tracy Ray: These guys don't care about your needs, just how much they can sell you. Very disappointed.

Kevin Ozkal: Scheduled routine maintenance online. Arrive to check in, during which the service rep looking at my reservation asks what needs done. The service I scheduled. They then recommend a fluid flush that isn't part of the service - I decline. They then recommend an alignment, also not part of what I scheduled (and not needed) - I decline.After about 1h 10m, they come to me in lobby - "we're really busy and haven't started on your car yet." I ask to bring my car around, I'll be leaving. They come back saying my car was just put up on the rack. I ask how much longer; they reply about 25 minutes, and usually oil changes take about an hour to an hour fifteen, and "you've been here about 45 minutes."*checks watch* no, I've been here an hour sixteen. Bring my car around, please, I'm leaving.1. Don't provide scheduled appointments if you're not running your shop to schedule.2. Don't use online scheduling tool if you're going to ask me when I show up what's needed3. Don't try to upsell requests for routine maintenanceWill never be returning; if parts are ever needed, I'll drive to Joplin to get them.

Jeff Buchert: Everyone was nice to work with.

Dennis Ebert: Excellant service

Tori Mitchell: Dallas was great to work with and will make it happen if he can. Love my new car.

HeyImAName HeyImALastName: I worked with Andrew Zingg, he was very professional and informative and got me into the car that fit my budget and needs right away, with no sales pressure

Sue Rank: Good service

S M: The waiting area is nice and comfortable. It did take an hour and a half to rotate my tires. I was disappointed with that as I did have an appt.

Eddie Mora: Not bad friendly staff but was just looking around

Aaron Moore: Mike Casey and Jack Dugger, superb service and will reccomend in the future!!!Thank you!!!

Lyle Taffar: Had a very good experience with this business. Salesman were very open and forthright, however prices were a little high. They managed to work with my bad credit and get me in the car I specifically wanted. Also were very very patient, not pushy sales at all. Would definitely recommend.

Gerald Simmons: Service is amazing, and the staff goes above and beyond for you. Definitely recommend 160 for any vehicle purchase or leasing needs.

Joe Sweeney-Legore: Perfect.Highly recommendListen, if you’re looking for an honest car dealer or at least as close as you can, I recommend giving 160 a chance. Our family has bought four vehicles from 160 over the last few years and I have been pleased with the service and the owner.Take the time and research, go visit them and look around. You’ll be surprised as to the quality of personal interaction and quality of cars.Highly recommend.

Jill Miner: My boyfriend bought a truck here, they seemed fair priced.

Kory Noe: Victor and his team never seem to amaze me! They found a car for me they didn’t have and I couldn’t be happier! Definitely will be back!

Justin Braley: Great dealership to work with!

nikki collins (Tink): Wonderful place to buy a car, They took great care of us from start to finish.

Joshua Peiffer: These guys really care about the cars they sell and they honestly care about they're customers

Russ Williams: Bought a Jeep Liberty 4x4 from these guys! Smelled oil the day I bought it and they assured me it was from the oil change. Sold me a junk warranty as well. Two weeks later I had to have the head gasket changed. I've also had to put a new radiator and two new window motors in the jeep. To top it off the side panels have started rusting in which it looked as if they had just done a patch job to get it sold! Do not trust this car lot!!!!

Amanda Tharp: Our son bought a truck from 160 Auto Sales. This was his first experience buying from a dealer, and they were very helpful to him through the whole process. Took the time to explain things to him, let him drive it twice, and had everything ready to go the day he arrived to purchase it. One of the few places a handshake means something anymore. We would recommend them to others looking for an easy car buying experience.

Donald Oden: Fair prices

Nicholas Todd: Good group of people

Code Enforcement State of Missouri Region D: Have bought different autos there for friends and family.Fair pricing and polite .

Melinda Abernatha: I bought a 2006 Chrysler from Ellis. I’m in love with this car and so is my husband. First I have to say I was very scared buying a vehicle from anyone any where due to just honesty of people. I saw the car driving by and decided to check it out. I felt at ease the second I met Ellis. Great personable, and direct. I literally can’t imagine buying a vehicle anywhere else again. We’ve had the car almost five months and had zero problems. Financing was almost painless. I was worried about the pain it can be and it just didn’t happen. Between the great people, quality cars and fantastic financing I couldn’t be happier! Go see them!

Toni Graczyk: Such an amazing experience from start to finish. I am absolutely loving my new vehicle. I would definitely recommend 160 Auto Sales!

River Wren: Hassel free customer service ! Bought a car , fantastic sales team , new fluids , paperwork very easy !I'd recommend them to anyone !

Steven Becraft: Absolutely awesome! Great place to buy a good used car.

Tishia Turbyfill: Wonderful customer service

Cliff Doke: The people at 160 are great do everything they can to do what you want couldn't ask for better

Steve Sharkey: I had to leave a review for my recent experience regarding my purchase of a car from 160 Auto Sales. These guys were recommended from a trusted friend and I’m so glad she sent me their way! These guys are kind, professional, honest and truly love what they do. They obviously take pride in their cars with the best detailing you’ll see from a used car lot. From the look of the car to what’s under the hood. I just casually mentioned wanting a Bluetooth stereo in the car one day and they offered to have one installed, that’s going the extra mile. AND, they held off on putting a car out until I looked at it, which I ended up buying. Highly recommend especially for people afraid of making big purchases, you’ll feel at ease through the whole process. Their prices can’t be beat and their website is the best one of any that I looked at, price posted, extremely detailed information on each automobile and you can inquire with questions and they’ll respond quickly. Thanks to Victor, Ellis and the whole auto care team. You guys rock!