Best Home Theater Store Springfield Near Me

Brock Frazier: I brought in a speaker that had the center cone pressed in by a kiddo, and 3 minutes later the gentleman at SCS brought it back to me fixed, for free!!! I asked him how I could pay him for the help, and he said “reviews are always nice.” So here I am! A job well done, and free. It doesn’t get better :D

John Allen: Jay is professional and Quick to install our StarLink internet systemGratefulJohn Allen

Cory Chandler: Amazing experience . Bobby was the best. He worked with all my old equipment and only sold me what I needed . I can’t recommend SCS enough

Randi Williams: Excellent service.

Clayton Dupy: It’s refreshing to have a company treat you like you’re a priority, no matter how big or small your project. Really appreciate Mark and his team. Couldn’t be more professional and reliable.

Deb Glazner: Exceptional customer service. Quick response, patient with questions of a novice and recommendations based on customer's best interest and desired end product.

Lauren Greenberg: I have used SCS on two home surround systems now and I will never go anywhere else! I worked with Gregg and he helped me pick out the perfect system for both locations of my house. I never felt like he was trying to up sell me to make a higher commission. He really listened to me and helped me pick out the perfect system and stay in my budget. Couldn’t say enough good things about these guys!

steve schiwinger: Unbelievably poor customer service. Mark came out and never called me back. What a pompous place. There is another Control4 dealer in Springfield and they are awesome. Don't waste your time calling these jerks.

Jared Schweitzer: Very professional and installers made the impossible, possible by running an Ethernet cord from upstairs to the downstairs movie room to make sure we weren’t streaming wirelessly.Very happy with everything.Greg came out to the house initially to check out our space and make sure we had adequate room for what we were envisioning and was involved in the whole process.Very much recommend SCS Home Entertainment.

John Putalavage: Greg and team installed my home theater and also smart home automation and were excellent. I really appreciate this team and the excellent work they do.

Chris Wells: Tracy with SCS came over and did an amazing job setting us up. He is extremely knowledgeable and personable. The items he installed work great and he was patient with our questions/ requests. I highly recommend the SCS team if you are looking to set up your home with any of the many available modern technologies.

Mark E Herndon: I would like to give SCS the best possible rating as they took care of me and my project at the highest level… Starting from the very beginning when I was getting info on what they offered and what was possible, all the way through when everything was installed and they took the time to train me on how to use the equipment they had just installed in laymen’s terms so even I could understand… Jeff and later Greg led me through picking what equipment I needed at the best price for best equipment available without any extra expense on things I didn’t need and getting Tracy to prewire it during construction and then arranging getting Tracy back out to do the actual install as the house was being finished… Tracy and the other guys were first rate and no one could have done a better job in my opinion… The best part was when Tracy showed me how to work my new system and then later came back to finish a few small details and then rechecked to make sure that I wasn’t having any trouble… I thought that kind of service was long gone in this day and time, but I was wrong as it still exists at SCS… You would do well to chose SCS Home Entertainment for your new home or next project…

Jared Lassiter: I was in the market for a new AV receiver. Told Greg what I was using it for, what features I would like it to have and my budget. He came back with 3 options that ticked all the box’s. Explained the main differences between them and gave his opinion about each one. He was very knowledgeable with great customer service. Would definitely recommend giving him a call for your audio video needs.

Krista Adams: The installers were prompt and professional. They made sure I was happy with the tv placement and that everything that was plugged into the old tv was correctly plugged into the new one.

Shawn Clawson: Started with a mess, ended good to go. The guys from SCS were very knowledgeable and stuck with my issue until it was resolved. Utilizing patients and multiple resources, they were able to get my entire network, security & TV system back up and running strong..!!

Doug M: Our sales rep was very attentive to what we wanted and matched us up with the perfect components for our home entertainment system. The pricing is far better fir same components from others.The installation team was extremely professional and fully experienced in all systems. They were intent on answering any questions fully, and did a fantastic job. They did not leave until the system operated as promised and we were fully satisfied. Awesome company.

Van Williams: Everything went well with the entire experience, very professional, respectful, & customer oriented.Dustin went above and beyond while working with internet interruptions. Appreciated his patience & understanding.

Mykie Nash: Needed a quick install on a TV mount. Larry was responsive, TJ was helpful and efficient, and was an overall great experience. Will use them again. Thanks!

Jason 1208: I was looking for speaker mounts for my home. I contacted SCS via messenger. They were very prompt in getting back to me about the mounts.

Austin Michael: Called and asked for pricing on specific product had no idea what I was talking about then followed it by we don't sell anything that is do it yourself.... Lack of intelligence couldn't even give me pricing. lost about 100k today due to lack of customer service will take my business elsewhere

shemocha agencies: We loved our drive-in so much! They were incredibly competent and provided us with everything we needed. On the radio and through the speakers, the sound was excellent.

Era Arce: In the future, I'll use this business and recommend it. I appreciate how much effort they put forth to make my grandson's Christmas wonderful. fantastic clientele!!!

JOYCE NJOKA: They handled a professional situation with competence, honesty, and effectiveness. incredibly impressed

Rosemary Njagi: For all of our events, whether they are live or streamed, we always use Southwest AV. Their skilled staff and audio/video equipment have been of the utmost assistance. I heartily suggest them.

Md Abukalam: Marc was really helpful and professional, going above and beyond to assist with everything. Everything was really easy to use and hassle-free. I'm grateful. We discovered a business with which to do business in the future, and it was a pleasure to do so.

Abraham Owens: I appreciate you granting my request at such short notice. The day before my event, I sent Southwest AV my invoice. The following day, I had everything prepared for pickup! excellent customer service that is friendly! They'll be put to use again soon.

Samue Allen: Southwest Audio Visual staff members are incredibly helpful. They always rescue me and have excellent equipment.

Travis Hunt: Southwest Audio-Visual has completed many projects for my family. They are competent, prompt, and provide excellent outcomes. I wholeheartedly suggest these!

Rosaria Basile: Excellent company that produces high-quality work. The equipment is incredible, and the installation personnel was really competent. I would suggest it to everyone.

Troy Riddle: I love this place. The staff is quite knowledgeable about the gear in store, and something I really like is that even if they don't have a product inside the shop that isn't in stock, they'll order it to be delivered here and keep me updated. I also like to buy color-coded wires. In my studio, this makes assortment easier. 5/5!

Noelle Rosario: The two guys who assisted my wife and myself were really knowledgable and passionate. They have high-quality items and are willing to develop the best solution at a reasonable price.

Mason Lewis: Southwest Audio-Visual just installed a tv and soundbar in my new home. They were really patient and accommodating to all of my requirements. They did an excellent job, and I now have the precise television/soundbar setup that I had always desired. They were fantastic! I'd use them again in a heartbeat.

Blake Straley: No clear communication with employees. Granted I only worked for a few days but never got clear answers on how to get paid or how to clock hours. Other reviews with employees saying they never got paid. Never worked with the same people twice. The lady at the front desk can't answer questions on how to get paid. Worked around 10 hours roughly got paid 17 dollars. Manger asked for my account info several times made me feel uneasy. Finally, asked during the interview and while I worked how long it takes and what I have to accomplish to get full time hours never got answers and one person literally laughed?!?! So I left them.

JoJo B: A driver for this company nearly ran me into a semi-truck on I44

Nate Powers: These guys are great. If you're looking for a legit Control 4 dealer, look no further. Thomas was great. He was on time, on budget, and was very clean. Thank you, sir!

Dawana Lackey: Never actually used them but their drivers are horrible. I was driving to work and they were weaving in and out of traffic and cutting people off. That’s a good way to get people hurt.

Brent Davis: Great place, did a great job on our christmas party.

Amanda “MANDY” Stoops: These people were a little up tight

Tom McDaniel: Fine company for PROFESSIONAL A/V projects.

Nathan Mortenson: These guys are always super nice and professional! Their rentals have saved me on many occasions.

Stacey Maples: Waited 30 min for assistance and no one came despite seeing workers congregating and talking. Would have been large purchase but instead I'll take my business elsewhere for this and future purchases.

Nicole Barnett: Called ahead to make sure they had the TV I wanted. Like ten minutes before I got there. They didn't have it. Had to wait like twenty minutes to even be acknowledged even though there were plenty of sales people. The dude at the register I was at didn't even acknowledge me. Finally someone asked if I needed help and told me they had a comparable tv in the back. He went to get it and I waited thirty minutes before leaving. I have an injury and am in a walking boot and I couldn't stand any longer physically and was no offered any place to sit. Went to Walmart and was in and out in thirty minutes. Best Buy your customer service sucks, and I am definitely not a Karen. I gave you an hour to get me a tv in a box. You probably could have sold me a more expensive product if you had been more attentive. Not shopping here again.

Alisa Stanton: I have to say that I had dreaded taking my computer to the Geek squad. Soooooooo, I was pleasantly surprised how easy it was; how informative Grant and Cooper were (the guys that helped me) and how quickly they got my computer fixed.Great job, Best Buy!!

Shane Cordova: What's happened to Best Buy?In the past there were many product options and knowledgeable employees eager to help when you had questions. Now it seems like a limited availability of product and staff.

Aaron Roberts: Not much sales help on the floor.

Tomi Crawford: Sometimes hard to find what your looking for, but they are good to point you in the right direction

Shannon Jester: Either I went on a bad day or they were out of a lot of stuff. It’s been a long time since I’ve seen so many empty shelves.

Peggy Jean Allgäuer Eckl: They fixed my kindle fire quick & easy. For free.

John: Went in for a laptop for my wife. The employee help me with the options I had for what she was looking for. Got a Chromebook and the wife loves it.

Tyler Phipps: Customer Service was on point for sure!Austin was a legend & helped me pick up a new iPad Pro & a backup Cell Phone.I like this Best Buy store. It’s quite large & has everything I needed.Austin is a winner & this Best Buy is a winner.

Yvonne Kay: My husband and I went into purchase a ring doorbell bundle. We stood there in the doorbell area for what seemed to be forever. Wr finally saw one of the blue shirts walking down a main aisle. I asked if he could help us. He said he didn’t know much about them but he would call an associate to help us. We waited and waited. We finally got fed up and proceeded to the exit. There were four blue shirts hanging around the front door. Shouldn’t they have been helping customers?

Susan Miller: We came here looking for an inexpensive camera and left because they didn't have what we wanted.

Bonesmacker: FANTASTIC customer service. I walked in and was greeted. They asked me what I was looking for and if I needed help. I told them I needed a wireless Xbox headset. He told me where they were located and that someone would be over to help me shortly (even though I didn't ask). By the time I got there, a nice young man asked me what I was looking for, I showed him the photo, and he led me straight to it. Not only that he confirmed it was the correct one and asked if he could help me find anything else! I expect this customer service for someone elderly, but I am only 38. It was truly a great experience, and he saved me some time searching for it.GREAT employees. It was a very refreshing experience.

Etta: Had a customer service employees who helped me with my laptop and the camera were awesome! They went above and beyond customer service!

Zach A: The redesign of the interior sucks! Honestly it just feels more like an appliance store that also happens to sell phones more than anything else now. They do have a decent selection and the workers are helpful when you can find them but it's lost a lot of its pizzazz that it used to have.

Herb Williams: Great place.

Silvia Burns: Great place to shop

Melody Marlay: This business is well organized and efficient. We came to see a Samsung expert which the web said they had, but they weren't certified for Samsung yet. So they could not fix my problem. Even though they could not help me, I liked the store. Good customer service and friendly atmosphere. I would recommend.

Chris Myers: Hard to find available employees to help find items or ask questions, but the one I did find helped me very well. Great prices and products. 5/5 Stars.

Joe D. Breedlove Comedy: Great customer service..if it wasn't for the sales person we would have probably spent money we didn't need to spend