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Mercy Hospital Springfield

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1. Mercy Hospital Springfield - Springfield

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· 632 reviews

1235 E Cherokee St, Springfield, MO 65804

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Mercy Hospital Springfield: what do users think?
Tra Jones: I was kidnapped, tortured, and drugged, by Michael Tipsord, Mercy Hospital, and criminals paid by Michael Tipsord for a month and a week in a building rented by Michael Tipsord. Mercy hospital has refused to help me and because of it I have been tortured without my adhd & anxiety medicine for years. Ever since I stopped receiving care at Mercy Crestwood in St. Louis my experience with Mercy has almost cost me my life. All of it was recorded and Mercy allowed Michael Tipsord to put hidden cameras in the doctors offices so he could watch my appointments. They also gave him access to the hospitals cameras.
Sydney Routh: Dismisses patients without listening as to why they are being seen, rude nurses, bad staff and bad attitudes. Will never be a Mercy patient ever again. This whole hospital and its clinics are lawsuits in the making. Don’t waste your time, especially if you’re disabled like me. Absolutely horrendous treatment by staff/nurses. Doctors are rude too. Definitely a big no.
Brenda Wilcox: ER waiting room is terrible!! My 80 yr old step dad has been in the waiting room for over 24 hours now because they say they have no rooms available, according to one of the staff the reason no rooms are available is because they don’t have enough staff. One of the nurses was even passing out a pamphlet and telling people to call that number and complain because they are sick of being short staffed too. My step dad was sent by his VA Dr after seeing his results of an EKG, Dr said go straight to ER. I guess Mercy doesn’t think their patients are really sick or don’t care about how long they have to wait as long as they save money by not having enough staff… It’s a sad world when health of a person isn’t priority in a hospital.Edited to add someone did reach out to me, but only asked if they could have the patients number to speak with them, which I did give but they never called them. I think their comment on review was just for show. The sisters would be ashamed of this place now.
Leslie Hardy (Shorty): This place is deplorable. Waited seven hours before even getting into a room then another hour before being seen. The hospital was absolutely disgusting as far as cleanliness. The smell, mixed with the stained carpets and blood splatters and grime on the floor was enough to make my stomach turn. I felt terrible for the kids that were working there it was so understaffed and no one seemed to know what they were doing. I will never ever ever return here and I don't recommend anybody else take their loved ones here either.
Garett Gutierrez: Worst ER experience of my life this is the 3rd time I have had to go to Mercy ER and every time has been worse then the last..Wait times are extremely long, the staff are clueless .. I have waited to make a comment in hopes I just had some bad luck but it the hospital.. I would say borderline malpractice having wait times in excess of 12 hours ...
Bob Miller: Mercy thanks for everything. I have been suffering leg and foot pain for ten and a 4 hour procedure today and I'm now pain free.Thank you and a job well done.
Heather Ruble: I'm not a fan anymore I used to only go there but it's lost so much in humanity and kindness however with that being said I took my grandson there lastnight he's 3 months old and we got the best dr in that place and we just adore her she is very kind genuine and puts patient first very attentive I could go on and on thank you dr Sampson for being you you've seen both my grandsons and for a yr now you've been the same fun loving caring dr who is just awesome we adore you
Myron L. “Mr. T” Boyd: Love it and they take very good care of myself
Lisa Mosher: Mercy has the worst ER. It is very poorly ran. And if you need an ER try Cox they may be better ran I had had been living in the bathroom for several days. I called my Dr. The said go to urgent care. Urgent care said cause I was so weak go to the ER. ER is so broken. You don't care how bad someone is you leave them sitting out there for more then 12 hours. You have diabetic people coming in who can be sitting there like that. My daughter lives in WV. There are two hospital close by. If they are busy they will tell people to go to urgent care. It helps free up the ER you just tell people you don't no how long it will be so they can make a decision. .people need to have some choice in there health care and you don't give them tose choices. There are a lot of people waisting the ER time who could go to urgent care.have you though about putting an urgent care in the hospital that would be open 24hours I will never go to mercy ER again. I can't have my time waist sitting there when I could better spend it in my Owen bed dying
Kristen O'Hara: *****Please note the abundance of negative reviews below. I got tired of scrolling and liking them, there are so many. Also, note the pat PR response. It is a public CYA. They do nothing to help you. The client concern hotline is a young girl trained to repeat answers word for word. One review is correct. There ARE good people in the system. I was privileged to talk to a few. They are the exception in a weak and incompetent overall system. Perhaps this place can handle “urgent care” matters??? Common cold, splinters, uncomplicated cases like strep, easily cured with a simple test and an antibiotic. I wouldn’t recommend seeking support for anything more severe.*Completely agree with the “if I could give it a zero” review. I am a mental health counselor. My mother was in the middle of a psychotic episode with violent behaviors and dangerous accusations. Dr. Recommended no release. However a charge nurse on duty, in the middle of a 96 hour involuntary hold due to mental unwellness, physical assault and threats of violence, decided she was safe to release. AMA. Of course, since it is big business health industry, I am getting a complete run around. And they can claim Hippa privacy since my mother now hates me for checking her in and would NEVER sign a release. I was rudely hung up on, transferred to endless dead end PC PR, and have no answers as the who released my mother and why. It is blatant negligence. Do NOT count on this hospital as a resource for mental health support. They are either uneducated, under resourced, or they just don’t care. But don’t worry. They have “the system” behind them, so I will just suffer their ineptness with no actions, because I am just “one annoying voice” to disregard and silence.
Jamie Holford: I told the staff at mercy I have a guardian, they told me I had to wear these green scrubs. They also took my belongings I took to keep me busy away, even all my clothing. I felt I was treated like a psyche patient. I will not be going there again.
Nancy Ketron: As of today, May 17, 2023 I STILL HAVE HAD NO ONE CONTACT ME FROM THE HOSPITAL! After my review below my mother had a heart attack, blood clots in both lungs and one leg! I bet this could have been avoided if she had seen a do for an December!!!Went to Mercy ER with my mom (a stroke patient) by ambulance yesterday. Waited over 11 hours, never saw a Dr., never got any tests results and we left because we get tired of being lied to. The nuns are crying about how terrible and money grubbing this hospital has become. 😰😰😰Was contacted by Mercy that they would contact me as of today January 26 - NO CONTACT!!!!
Laura Jane DeHart: Mercy ER was a terrible experience. I have always had such high standards for Mercy. That is not the case with the ER department at this time. I am not saying it is their fault, from what I understand the hospital side does not discharge on the weekends which makes the ER department backup on Saturday and Sunday. Please have whoever is running the place put a small team together so that there can be discharges at ALL times and hopefully things will run faster and smoother for the patients and the staff.
Susie Shippy: Honestly as sick as I was I feel it was about the best they could give me.
Belynda Scott: My son Chris was in there for 6 weeks and lost a leg. He got shotty care and at a little over 7 weeks he passed away because of discontinued IV medicines. I won't ever use Mercy again
BD Skeleton: Almost unbelievable how bad it was I am basically traumatized from it my experience was bad 😞Too bad they don't know how to do their job not a safe environment!! 😔
Burst Out Beys: Yes we are never coming back to this hospital the simple fact is they play games they are very evil they don't care about the patience in the reality is that the doctor are the sick one. the nurses will play with my pain medicine after surgery knowing that I have more surgeries to come in the crazy thing is my discharge twice was not good and safe so basically what I'm trying to say is very poor healthIt's sad but turn 😔
Karen Ramirez: do better abby
Jacqueline Wasson: I have been a patient at Mercy in Cassville, Mo., Aurora, Mo., and Carthage, Mo., with no issues. But today we brought my 82 yr old Aunt to the Oral Surgeon in Springfield, Mo., because her Dentist said that she needed to be seen immediately. We saw the Oral surgeon & he said the same thing as the Dentist they suspect cancer in her jaws. We were instructed that we need to take her to Mercy ER in Springfield immediately, I said "Good, I like Mercy. We arrived at 4 pm tonight and now at 11:40 pm she is still waiting to see a Dr.!!! People puking in cups everywhere & waiting in almost Diabetic comas!! I would not bring my dog here! This is terrible.
Ashley Robinson: My daughter was taken to the ER there via ambulance today with severe psychosis. The Dr, nurses, and all staff were beyond caring and compassionate to both my daughter and me. Such an amazing change from any other ER I've ever been to. I know my daughter is in good hands.
Cristopher Johnson (Cristopher Johnson): Free food isn't worth it. Come on.

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