Best General Hospital Springfield Near Me

Sammy Lea: Terrible! Do NOT GO TO THE ER.My 4 year old son and I waited in the emergency room for 4 hours, with him bleeding from his nose and ears and coughing up blood. We went to a hospital the day prior and they told us his skull was cracked, but the bleeding wouldn't stop so we went here. Apparently a 4 year old with a cracked skull isn't enough for them to hurry, do not go to this place. Go to mercy 10000%.

Dee Reid: Watch a nurse pull strings get ppl back at 1230 am when they was gonna leave. But I having issues breathing exerted n still setting in waiting room 7 hrs now. Not helping me get bk so they do what want for who they want in emergency room up front

Will Stubblefield: Wanted say thank to everyone at the hospital Doctor,Nurses every one.I came transported from Cox Monett to you for intencare and all of you were fantastic folks and you saved my life.I had failure to breathe and even though I was definitely sick I knew in my heart you would save me and make me well as possible and you did.Thank you.

Amanda Dixon: They do so well, from the Nurses to the Dr., to even the security officers. Kudos to you all! It sure helps when you all are so nice to the family/friends of patients as well.

Hannah Parnell: My mom is in the hospital. On multiple occasions her food has been forgotten to be given to her and left to sit, the wrong diet has been sent to her and she has had to wait more hours including a shift change to get food after a biopsy was done on her. She almost went 24 hours with out being fed or given a drink other than something my father went to get her. Mind you she is in renal failure.

Rick Cox: Canceled our neck surgery without any notice and cost us over $1000 OUT OF POCKET for hotel nights and plane tickets.

Darlene Medina: Do not feel their response was adequate I had a procedure 3 days ago still waiting for my results leave message no answer very frustrating

David Tucker: Daughter nearly lost her life in a canoe accident. Everybody from Cox Ambulance to the ER to the doctors were amazing. We are from out of town, so obviously insurance was "out of network". CoxHealth chose to accept our out of network insurance's payment and the out of network insurances contractual amount on 3 of the 4 bills, but on the 4th bill, did not leaving my daughter to pay over $10,000. When I called CoxHealth, they stated that that is a common practice to not accept an out of network insurance's contractual allowance, instead sticking the patient with the entire bill. I agree completely to the charge my insurance says we should owe, but the provider does not care about people using out of network insurance.

Gina B.: After being seen in Mercy's ER 3 times in 2 weeks, given fluids and sent home (they could have cared less) I went to Cox the 4th time. Boy am I glad I did! I had been having bloody diarrhea and nausea for several weeks and was in critical shape. As soon as I arrived at Cox they were on it. I was admitted almost immediately. They literally saved my life. I am so thankful to the staff that tended to me! Thank you!!

Jacqueline Mosqueda: If CoxHealth Medical Center was a game of Clueless, the 7th floor nurses would win. They are clueless about patient care, patient rights, well, anything having to do with patients. Yet, they are excellent at creating the atmosphere of a junior high pajama party. The drama, the bickering, the sugar highs and lows, the lack of adult supervision . Just a bunch of Clueless Cox cash cows playing with other peoples' lives.

Billy Fitzgerald: Great care. Made me feel like I truly mattered. Not just another person.I was really blessed to have been helped by this great staff.

Melissa Glor: We brought my husband to the ER after he blacked out and lost consciousness. We have been waiting to be called back to an ER room for 8 hours with no indication of when it will actually happen. It should not be this difficult to get medical care and attention! Cox needs to do way better!! This is absolutely outrageous.

Shan man 82: Doctor Carr of Anesthesia done an amazing job from first contact to last follow up. I believe Doctor Carr deserves a reward, and recognition for his fantastic work and dedication. Thank you

Dave Dambrosio: 7hrs waiting room. Dirty uncomfortable no water in machine. Just disgusting. Please don’t thank me for my comments, as they will be used to make things better. It won’t and you won’t. Was told I was dehydrated really? That’s not what I was there for. I will never return. The VA is much better. Just Sad.

865 Dent Lab: I'm writing this while sitting in the cardiovascular ICU.Dr. Zolfaghari and his staff are absolutely incredible. He's a solid surgeon and an even better human. Knowing my dad is being worked on by the best heart team in the area means the world to us.The cardiac ICU is full of great people. We couldn't have asked for a better experience. His nurses have been very comforting and informative during this entire process. Thank y'all for giving my dad years more of life and ensuring he's around to see his grandkids continue to grow.When it's game time, this place knows the playbook better than anyone else. A Google review doesn't begin to express our thankfulness and gratitude.

Crystal Baird: No one seems to know what is going on! And when you ask questions or ask someone else for answers they get angry and defensive. There is no compassion or concern and they just focus on passing the blame.

Carla Urbano: Horrible care. Rude and incompetent Doctors. All they want is money.Worst care anywhere.I've been lied to and scammed into unnecessary procedures.I will never

Jeanne Thomas: My father is currently in Cox South, Springfield. He's on the second floor in room 203, bed 2. We live an hour away, and gas money is tight. I keep calling to get updates and every time they tell me his nurse is unavailable. I leave my information so his nurse can call me back, but I never get that phone call. Makes things a little discouraging. Professionalism is not this hospitals strong point.

cindy ellis: Waited in the er for 8 hrs before getting called back and waited 4 hrs in here I am exhausted tired and hungry. The room needs to be cleaned better it’s a little in the nasty side someone needs to be trained to clean er bays. The nurses at the desk are very rude and don’t care about you.As if you are a nuisance to them. I will never be guilty of coming here ever again.

Jackeline Hernandez: I understand hospital has been busy and the staff is probably overwhelmed and overworked but the youngest lady working the desk/check in at the ER entrance was very rude and careless (“she was just releasing someone else for lunch”). Maybe if you make her help her coworkers that are constantly moving and helping she will appreciate her position a bit more. Although you have 6 workers just happily chatting, on their phones and Pinterest while there’s ppl that’s been waiting 12hrs!!!! Bathrooms are disgusting and vending machines don’t take cash.

Larry Colwell: Transported there from Joplin with torn spleen and broken ribs. They put me in a room w elderly man with dementia who was disoriented and loud vocallly to the point of keeping me awake. After some time at 2:20 I requested a new room. After several complaints I was moved at at 9:20. Between 2:20 and 9:30 NONE of my meds were issued

Tra Jones: I was kidnapped, tortured, and drugged, by Michael Tipsord, Mercy Hospital, and criminals paid by Michael Tipsord for a month and a week in a building rented by Michael Tipsord. Mercy hospital has refused to help me and because of it I have been tortured without my adhd & anxiety medicine for years. Ever since I stopped receiving care at Mercy Crestwood in St. Louis my experience with Mercy has almost cost me my life. All of it was recorded and Mercy allowed Michael Tipsord to put hidden cameras in the doctors offices so he could watch my appointments. They also gave him access to the hospitals cameras.

Sydney Routh: Dismisses patients without listening as to why they are being seen, rude nurses, bad staff and bad attitudes. Will never be a Mercy patient ever again. This whole hospital and its clinics are lawsuits in the making. Don’t waste your time, especially if you’re disabled like me. Absolutely horrendous treatment by staff/nurses. Doctors are rude too. Definitely a big no.

Brenda Wilcox: ER waiting room is terrible!! My 80 yr old step dad has been in the waiting room for over 24 hours now because they say they have no rooms available, according to one of the staff the reason no rooms are available is because they don’t have enough staff. One of the nurses was even passing out a pamphlet and telling people to call that number and complain because they are sick of being short staffed too. My step dad was sent by his VA Dr after seeing his results of an EKG, Dr said go straight to ER. I guess Mercy doesn’t think their patients are really sick or don’t care about how long they have to wait as long as they save money by not having enough staff… It’s a sad world when health of a person isn’t priority in a hospital.Edited to add someone did reach out to me, but only asked if they could have the patients number to speak with them, which I did give but they never called them. I think their comment on review was just for show. The sisters would be ashamed of this place now.

Leslie Hardy (Shorty): This place is deplorable. Waited seven hours before even getting into a room then another hour before being seen. The hospital was absolutely disgusting as far as cleanliness. The smell, mixed with the stained carpets and blood splatters and grime on the floor was enough to make my stomach turn. I felt terrible for the kids that were working there it was so understaffed and no one seemed to know what they were doing. I will never ever ever return here and I don't recommend anybody else take their loved ones here either.

Garett Gutierrez: Worst ER experience of my life this is the 3rd time I have had to go to Mercy ER and every time has been worse then the last..Wait times are extremely long, the staff are clueless .. I have waited to make a comment in hopes I just had some bad luck but it the hospital.. I would say borderline malpractice having wait times in excess of 12 hours ...

Bob Miller: Mercy thanks for everything. I have been suffering leg and foot pain for ten and a 4 hour procedure today and I'm now pain free.Thank you and a job well done.

Heather Ruble: I'm not a fan anymore I used to only go there but it's lost so much in humanity and kindness however with that being said I took my grandson there lastnight he's 3 months old and we got the best dr in that place and we just adore her she is very kind genuine and puts patient first very attentive I could go on and on thank you dr Sampson for being you you've seen both my grandsons and for a yr now you've been the same fun loving caring dr who is just awesome we adore you

Myron L. “Mr. T” Boyd: Love it and they take very good care of myself

Lisa Mosher: Mercy has the worst ER. It is very poorly ran. And if you need an ER try Cox they may be better ran I had had been living in the bathroom for several days. I called my Dr. The said go to urgent care. Urgent care said cause I was so weak go to the ER. ER is so broken. You don't care how bad someone is you leave them sitting out there for more then 12 hours. You have diabetic people coming in who can be sitting there like that. My daughter lives in WV. There are two hospital close by. If they are busy they will tell people to go to urgent care. It helps free up the ER you just tell people you don't no how long it will be so they can make a decision. .people need to have some choice in there health care and you don't give them tose choices. There are a lot of people waisting the ER time who could go to urgent care.have you though about putting an urgent care in the hospital that would be open 24hours I will never go to mercy ER again. I can't have my time waist sitting there when I could better spend it in my Owen bed dying

Kristen O'Hara: *****Please note the abundance of negative reviews below. I got tired of scrolling and liking them, there are so many. Also, note the pat PR response. It is a public CYA. They do nothing to help you. The client concern hotline is a young girl trained to repeat answers word for word. One review is correct. There ARE good people in the system. I was privileged to talk to a few. They are the exception in a weak and incompetent overall system. Perhaps this place can handle “urgent care” matters??? Common cold, splinters, uncomplicated cases like strep, easily cured with a simple test and an antibiotic. I wouldn’t recommend seeking support for anything more severe.*Completely agree with the “if I could give it a zero” review. I am a mental health counselor. My mother was in the middle of a psychotic episode with violent behaviors and dangerous accusations. Dr. Recommended no release. However a charge nurse on duty, in the middle of a 96 hour involuntary hold due to mental unwellness, physical assault and threats of violence, decided she was safe to release. AMA. Of course, since it is big business health industry, I am getting a complete run around. And they can claim Hippa privacy since my mother now hates me for checking her in and would NEVER sign a release. I was rudely hung up on, transferred to endless dead end PC PR, and have no answers as the who released my mother and why. It is blatant negligence. Do NOT count on this hospital as a resource for mental health support. They are either uneducated, under resourced, or they just don’t care. But don’t worry. They have “the system” behind them, so I will just suffer their ineptness with no actions, because I am just “one annoying voice” to disregard and silence.

Jamie Holford: I told the staff at mercy I have a guardian, they told me I had to wear these green scrubs. They also took my belongings I took to keep me busy away, even all my clothing. I felt I was treated like a psyche patient. I will not be going there again.

Nancy Ketron: As of today, May 17, 2023 I STILL HAVE HAD NO ONE CONTACT ME FROM THE HOSPITAL! After my review below my mother had a heart attack, blood clots in both lungs and one leg! I bet this could have been avoided if she had seen a do for an December!!!Went to Mercy ER with my mom (a stroke patient) by ambulance yesterday. Waited over 11 hours, never saw a Dr., never got any tests results and we left because we get tired of being lied to. The nuns are crying about how terrible and money grubbing this hospital has become. 😰😰😰Was contacted by Mercy that they would contact me as of today January 26 - NO CONTACT!!!!

Laura Jane DeHart: Mercy ER was a terrible experience. I have always had such high standards for Mercy. That is not the case with the ER department at this time. I am not saying it is their fault, from what I understand the hospital side does not discharge on the weekends which makes the ER department backup on Saturday and Sunday. Please have whoever is running the place put a small team together so that there can be discharges at ALL times and hopefully things will run faster and smoother for the patients and the staff.

Susie Shippy: Honestly as sick as I was I feel it was about the best they could give me.

Belynda Scott: My son Chris was in there for 6 weeks and lost a leg. He got shotty care and at a little over 7 weeks he passed away because of discontinued IV medicines. I won't ever use Mercy again

BD Skeleton: Almost unbelievable how bad it was I am basically traumatized from it my experience was bad 😞Too bad they don't know how to do their job not a safe environment!! 😔

Burst Out Beys: Yes we are never coming back to this hospital the simple fact is they play games they are very evil they don't care about the patience in the reality is that the doctor are the sick one. the nurses will play with my pain medicine after surgery knowing that I have more surgeries to come in the crazy thing is my discharge twice was not good and safe so basically what I'm trying to say is very poor healthIt's sad but turn 😔

Karen Ramirez: do better abby

Jacqueline Wasson: I have been a patient at Mercy in Cassville, Mo., Aurora, Mo., and Carthage, Mo., with no issues. But today we brought my 82 yr old Aunt to the Oral Surgeon in Springfield, Mo., because her Dentist said that she needed to be seen immediately. We saw the Oral surgeon & he said the same thing as the Dentist they suspect cancer in her jaws. We were instructed that we need to take her to Mercy ER in Springfield immediately, I said "Good, I like Mercy. We arrived at 4 pm tonight and now at 11:40 pm she is still waiting to see a Dr.!!! People puking in cups everywhere & waiting in almost Diabetic comas!! I would not bring my dog here! This is terrible.

Ash Heaston: So just got here ten min. ago. I made sure phone was charged and brought a blanket because hospitals are always freezing and the last time I went to a cox hospital (south) I had been there five hours. It was horrible. Cox north was fast. No waiting room. Straight to a bed. Doctor came in after being in the room immediately. Every one was super kind! Thanks guys.

Anne: When I took my mother there the ER was very dirty people throwing up all over. Plus my mom had a broken hip and they didn't even catch it on X-rays. Had to go there for the x-ray because it was the soonest to get her the x ray . Right had to do it all over and said wouldn't go there ever again.

Sarah Perrette: Horrified at the series of events that's happened at cox the last few days. 😭💔*Edit*I changed my review because I didn't understand what was going on with my loved one. Im learning more everyday....most of the nurses here have been very kind, informative and compassionate.

Gannen Garoutte: Staff is hateful, bed had puke or something on it when they brought me into the room. Super rude don't bring your family there waste your time go to mercy

Shalala Davis: Came in for pain and couldn’t sit or anything. Told to go home and call the doc tomorrow to get a MRI. They know it’ll be WEEKS before I get that done and they don’t care. I can’t drive due to pain but let’s make sure I can’t get my scripts by making me drive. I’m sure this just cost me $2000 and I could have stayed home over it. Also didn’t get my work note. Sure that will be another $100

Laura Schilling: I was seen at the ER last night for abdomen pain. From the moment I walked in to the time I left, the staff was courteous and the nurse I had went above and beyond. This was my first time there & seeing all the security guards right when you walk in had me concerned initially but after being in there for more 10 minutes, you can see why there’s security. Overall, I would come back to the ER if I needed to be seen after hours like last night.

David Asher: I went from mercy to cox when cox ran a ct scan my spotted lungs were no longer spotted and they failed to treat the massive lung infection i went in for what a sad joke they made bank i still got pneumonia.

Bobby Pastor: One star is way to good for all hospitals in springfield. They need to revamp the medical system for quick and efficient service. Not a 6 hour tour. This is the reason we pay for high medical insurance and can't afford to go to the hospital I think we all need to demand the action to be taken for better service than what we are getting

Patience Nelson: You guys in the waiting room before I went in the psych ward stole my nine diamond ring band I'm still very unhappy that it is gone and am debating on a sue

Allan Kiser: I have had so many family members with awful experiences. Quite frankly, I hope this place gets wrecked by a natural disaster as this would be the best thing for the community.This place kills people.

K. Lavin: They have some real HUGE issues with scheduling. I am on week 3 of calling to get a CT Scheduled. Dr orders and Ins. auth. are there. I have been hung up on, passed to radiology just to be sent back to centralized scheduling where I sit on hold for about 6 min, then get a mailbox to leave a message. I never get a returned call for scheduling.

Brian Clark: This place is a joke. they didn't check my heart or lungs or nothing while I'm sitting here barely able to breath. Been here for over 3 hours so far. They don't care if u die!!!! At least do proper testing before putting someone back to the waiting room

Megan Goins: Once they get you in a room and they make you wait an hour or more before the doctor comes in. When you’re just here for a simple check up. Past month I come in once a week and every time they make me wait an hour or more before I’m seen

Jacob Fletcher: The front desk staff was very nice and helped me with everything I needed to do in order to find the right place. However when I went back to get my physical and drug test they would not let my wife back there although right before that a patients wife was let back there with him. I did not appreciate that I felt like I was lower then anyone else and my wife was not happy either.

Eric Weiskopf: Morgan on third floor went over and above to help a family member

Phillip Barron: This place won't even answer the phone. All I need is a refill on my prescription.

Michael “Steven” Henricks: Cox Health can never answer the phone and then when they do answer the phone you get some lady that's absolutely hateful to you when you just trying to explain what's going on doctors will never call in refills either they'll promise to say that they're going to have all your refills taken care of but then you go a week and a half without your pills worth hospital ever

john casey: If I could leave a negative review I would. My son has had many ear infections and finally got referred to ear nose a throat on the 9th of Aug. We were told to wait for a phone call we did but after a week we tried leaving messages talking to the doctors nothing. Then I call again today (sep6) and find out nothing has been done and he has no appointment. My son is sick again thanks to his doctor for letting this slip by and also this department too. Now I’m being milked again for more money I don’t have going further into debt. Thanks Cox for taking more money and putting my son through more pain. Now he has to wait til the 21st of Sep.

Jaymie Condren: No wait at all compared to mercy 11 hour wait.

Joanna Stoltzfus: The billing department is extremely difficult to work with....to put it mildly.