Best Fireplace Manufacturer Springfield Near Me

Eddie Mora: Just been looking around but dose have lots of stuff

Ann Meuser: We had outstanding customer service when trying to find the right furniture for our deck. Hailey researched many options to meet our needs and we are very happy with the results. We also had an exceptional job done on our chimney to insulate against cold air entering a north room. It was a challenging job and was expertly accomplished by Dakota. Thank you to Maschino's, management and staff, for delivering such good outcomes. We will be back!

jane bingham: Over 25 years ago I bought patio woven furniture with metal base plus rocker. All have remained beautiful with the pillow seating still solid fabric.I need to replace the umbrella so this Spring will be stopping buy. I’m so please you are still in business. Thankyou for excellent service and remaining a Springfield owned brick and mortar store!

R Kilowatt: A top Notch place for gas and electric fireplaces and grills and their employees have a lot of knowledge of their products. Unfortunately they are expensive

Monique Smith: Incredibly upright and honest company. Called for fireplace repair, I explained problem, they walked me through simple steps to fix issue and it worked! They could have easily told me it needed serviced and I wouldn't have known difference. Will use them for any fireplace issues going forward. Can't beat an honest company.

Brad Terry: Worked with Hailey to replace our gas log. She was FANTASTIC! Went the extra mile to make sure it was installed on time. Highly recommend.

Tim Burson: We've always like Maschinco's. Great customer service, friendly atmosphere and Great place to shop for fireplaces. This was our third fireplace purchase there.n

Keith Nelson: This place is a great source for information. We talked to their representative and got a ton of information

Kevin Haun: Corey was awesome! Got our fireplace up and running. Really smart and informative. We will always call Maschino’s.

Mia Ormonde: Thanks for letting us sit inside while our baby napped! Awesome cozy store 😊

Allen Fitch: We have been a customer of Maschinos for years. Their products last and are of the highest quality. Our wicker set is 20 years old and looks like new. They just completely replaced two Adirondack chairs with lifetime warranties after many years of use. Hailey is great to work with and very customer oriented. Smart place to shop.

Thad Reynolds: Joan is very knowledgeable , helpful and very professional

Wes Garrett: I came by today needing a gas fitting for my BBQ grill and was greeting by the nicest staff. I obviously wasn't going to be making big purchase but needed some advice after going to Edge Supply, Harry Cooper, etc and no-one being able to help me. A nice guy whom I assume is the installer pulled his van around, told me exactly what fittings I needed and while he didn't have them on his truck sent me to Lowe's to pick up what I needed saving me a long goose chase. We have purchased a gas fireplace and some pool chairs there in the past and have always had amazing service.

KF Harding: I recently had my deck furniture refinished through Maschinos. I had bought it there way back in 2004, good quality furniture, but it had lost its luster over the years. I’d been wanting to do this for last couple of years and finally did. I am so glad.A kind young man came to pick up the furniture and another helpful and nice young man delivered it yesterday. The process took a bit longer than I’d hoped, but there was a problem with powder coating on some of the parts. Joan and Brianna kept me informed and were a joy to deal with.Furniture is absolutely gorgeous.I have enjoyed my morning coffee and doing Wordle sitting on my deck overlooking the lake. I highly recommend Maschinos, a wonderful outfit to deal with.

Melceenia Ball: Great outdoor furniture.

Mike Smith: Great staff and amazing patio furniture and furnishings.

Jeff McEntire: One of my favorite places to shop.

Randy Ramey: We recently purchased new Ravenwood Select gas logs at Maschino's with the expert help of Greg Nutting to help us to sort through all of the options. Corey installed them today and did a beautiful job! We love our new logs. They look sooo good in our converted woodburning fireplace. Corey had some obstacles to overcome, but he was so patient, thorough, and was determined to "do it right", which he certainly did. I know it took considerably longer than he planned for, but he didn't cut corners and we are very pleased with the end result! Update on 12/29/21: We have used the logs multiple times now. It heats our living room very nicely and I LOVE the remote control to lite and extinguish the flame. Nicest logs we have ever had! If you need gas logs, stop by Maschino's and check them out!

Tad Duet: Helped me find the part I needed to fix my 20 year old direct vent Fireplace. Glad they are around!

Johnny Reyes: Friendly and knowledgeable staff that are quick to assist you with your specific needs.

Michael Shook: Installed a fireplace only new build. Super friendly people. Happy and easy to work with. Would use again if I ever build again. Always very polite and pleasant when in their showroom or when they’re here on service calls

Joan Mayer: Just a couple questions, they said a tech would call me back, didn't & no appts till in Jan 23

Steve Michaud: I hate to give poor reviews, I really do. But....here is my experience with Aarons Fireplace Co. I need a blower installed in my fireplace, so I went on their website and submitted a request for service. I waited a week, did not hear anything, so I called them. A young lady took my call, and noted the information such as serial number of the fireplace and manufacturer, and said she would check and get back to me. I waited another week and called back, speaking to the same woman. She said she would talk to the technician again about it and then get back with me. That was two weeks ago. Needless to say, I will now go elsewhere. That was my experience, I hope yours is better.

Ethan Spencer: Extremely poor customer service. They could not even be bothered to tell me the didn't want my business. Multiple phone calls and texts, not a single response over two weeks.

Dallin Kimball: I can’t comment on their quality of work but I can say they have poor communication. I have called twice and left voicemails and my wife also called and left a voicemail. It’s been two weeks and have not heard back from anyone.

Jackie Mayo: I have been a customer for years and they are always helpful and easy to work with.

John Starks: We are brand new to the Springfield area. Gabe came out to my house to service my fireplaces. He called to let me know he was coming, was early to the appointment, was extremely professional, took his shoes off when he came in, and took extra time to show me all the do’s and don’ts. I would highly recommend Gabe at Aaron’s Fireplace for all your fireplace needs.

David: Very poor customer service. Would not recommend.I had Aaron's out to clean and diagnose a starter problem withy fireplace. After determining which part needed replacement, the tech told me he would order it and contact me for an install date. That was end of November, and I had not received any contact from the company for several weeks after. I contacted them and the lady who answered the phone that she would check on it and call me back. She did not call me back and I had to call again to inquire about the part. By that point, it was end of December and she told me when I called that she just "noticed" the part in a box on her desk. She then offered to schedule an install time. When I asked about the poor customer service and what the company could do to retain a customer, I was told they would do nothing. They would schedule me an install date but no extra consideration would be given. I was not looking for a handout, but for some consideration for the company's multiple mistakes and the extraordinary delay, especially considering it literally is perfect fireplace weather. She refused to work with me and was rude and condescending. She told me she was the owner after I asked to speak with the owner, but was hesitant to give me more information.Doing business with this company has been one of the worst customer service experiences that I've ever had. I will be sure to steer any friends/family away.

Linda Burton: Great people! Very knowledgeable & helpful. Would recommend to everyone.

Mildred Conley: We went to their store and saw their display and decided what we would like to have and they came out and looked at what we had an told us what we could use and we love it we would recommend them

dakota: Good people

Ed Doggett: Called them out in December to repair gas fireplace that would not start with pilot working OK. Repairman came out and left it for OK and it worked for 3 starts and quit again. Called them back out and after their 3rd attempt at fixing it, it still does the same thing.

Larry Garrison: Best people to deal with in Springfield area!!

Jt Thomas: this is ware I work

Nathan Epps: I saw this store while en route to another business to look at wood stoves. I wasn't familiar with HMI, but was glad I stopped.There was only one employee when I entered. He was busy writing at the checkout counter and it took him a few minutes to acknowledge my presence. I didn't mind as l wasn't ready to make a purchase. I just wanted to look at options for my hearth.As I started to browse, the employee left the counter to ask how he could assist. First, I have to say that it was nice to talk to an employee who knows about the products he is selling. Second, even after learning there wouldn't be a sale, the employee was willing to share what he knew about configuring an insert for my type of fireplace. Actually, he seemed interested in ensuring whatever I purchased would be safe for my home.The HMI store in Nixa wasn't particularly large, so I appreciated the many types of fireplace inserts and hearths on display. Every inch of the store was well utilized. They even had an indoor/outdoor hearth, which is something you don't see every day.

Cliff Brookshier: HMI replaced some glass in our wood insert. Great communication and work on the replacement. Thank you!

Keith Nelson: We use this business to clean and adjust our gas fireplaces. They do a great job

Edward White: Thank you so much for your help this morning. The pellet stove is now operating properly.Thanks again!

Kirsten Eichner: There was a mix up on our appointment time so my service call was missed. I had confirmed the day prior and we were set. When I called the next business day, they were most helpful and considerate of my time lost from and re-scheduled my appointment for that day and my convenience. I must say that doesn’t happen nowadays. They did my service and repair and the technician was very knowledgeable and explained my system to me. They have my trust and respect for the excellent customer service. I will continue to use them and recommend them from my experience.

Stephen Zeller: We purchased a Lopi Liberty from HMI and has their team install it. We were well taken care of throughout the entire process and everyone was great to work with! The install went very well and was done professionally and efficiently! Dave, Mike, and Coleman did a superb job with our stove and through-attic installation, as we do not have an existing chimney.I had not considered Lopi before going into the showroom and speaking with Mark. He made the recommendation for the Liberty based on the size of our home and how we wanted to heat it. The craftsmanship and build-quality of this USA-made stove are exceptional and I would recommend Lopi to anyone looking for a well-built, quality wood stove.Thanks again to Dave, Mike, Coleman, Mark and Steve at HMI for the new stove and for your wonderful customer service! If you need a wood stove or gas fireplace, go and see the crew at HMI in Nixa!

Sharon williams: Will not service product. Numerous calls. Say they will return call but never do. Been several months trying to get stove repaired. Buyer beware!!!!!!

Angie Jones: Excellent place to purchase wood stove, fireplace inserts, or other related needs. We have used them for 3 different houses over the past several years. They have been reasonably priced, had great expertise, and fantastic customer service. I highly recommend HMI.

Lacey Boehning: Nice products but pricing was a bit higher than expected. While price I'm sure reflects the quality of product they carry, I didn't appreciate the sales associate basically laughing that I wanted to stay around the $1000 range. Let me save you the trip, unless you're wanting to spend more than $2500 they can't help you. I went to another place and got a gas log fireplace that cost less than my price range and it heats 800sqft or more than the $2500 base model they offer. So if you have $3000 or more to spend on a fireplace that will heat 1 room than I highly recommend HMI because they've got some BEAUTIFUL products to offer.

becky Smith: I bought a fireplace and had it 10 years . Love the fireplace. I’ve called, no voicemail and emailed twice and can’t get anyone to call me back. I started having issues and needed service work done.

Joe Tittiger: Very very poor service when they sold me the wrong part. I am 2 days and 4 calls into trying to get it rectified and I have to drive back to the damn store again.

Dave JONES: Very helpful and knowledgeable

Charlie Baker: Fantastic service and great products.

Kwick Klean: HMI has some amazing Beautiful & even LED light fireplace inserts,wall mounts, wood burning stoves, pellet stoves . Lacey the office manager is professional & a great sweetheart. Charlie the owner well is a good man. He professional & straight forward.

Matthew Bassett: These guys have a great selection very knowledgeable staff and generally I was impressed. I hope if you have any requirements for your fireplace you go here and check him out first!

John Taylor: Had to get a replacement remote for my gas fireplace and their reps were able to diagnose what type of fireplace I had and what kind of remote/receiver I needed to get it working. Pricing for replacement pieces was spot on with anything I saw online. Great service!

Terry Hoggard: we had a completely wonderful experience! Scott took great care of us instore .... and Shawn & Dave were very skilled, professional installers. We are enjoying our fireplace more than ever before!

Shawn Espinoza: Amazing experience. The two installers, Dave and Shawn were super knowledgeable and efficient. Highly recommended buying a fireplace from HMI.

Mary Ann Bennett: Great customer service! Scott answered all of my questions and gave very helpful input and advice. The on-line tool was particularly nice because Scott helped me "build my fireplace" and select features for function as well as asthetics. I am so looking forward to my new fireplace!!

David Sanders: Left them a lead on the website on Monday Night - the called me back at 4pm on Tuesday Afternoon...Salesman literally did not want my business he was finding ways to talk me out of it. Pretty much felt like he was in a hurry to go home and did want to mess with me! I was prepared to spend over $2000 to $3000 on couple things wanted done to our fireplace and house ( a mantel, couple fans for gas fireplace and a central vac ) but I guess I will be going else where.... in fact he recommended Aaron's Fireplace in Republic.

The Housing: Wish we had more stores like this. The people here absolutely know what they're doing. Products are priced well and the stsff is great. We'll be spending more time buying here. Thanks for a great experience!

Nathanael Miller: Great selection of plants and other hardware. Popcorn for the kids is great!

Christine Cook: I had requested someone to come to my place in Cassville MO to clean my propane heating stove. Nixa is a little over an hour away...(Turns out this was a stove Montgomery Ward manufactured from 1976). The technician was Clayton and he was nice as can be. Even though this wasn't a familiar or easy stove to take apart, he took the patience to do so and vacuumed it out....hadn't been cleaned in at least 15 years. It runs like a champ now and I just wanted to thank Clayton and Alicia in the Stove department for scheduling this and completing a rather difficult task. With mileage and labor, it totaled $180. They went the extra mile.... literally!!⭐⭐⭐⭐⭐

Connie Hooton: Great people to buy pellets from and people at lawn and garden really know there stuff

Rex Thulin: I think they have everything.

Tony Lentz: Great customer service.

Carl Sims: Well the name says it all they have almost anything you can think of or need . So try them out and see if they can make you happy on what your doing or needing ..

Damon Davis: This place always has what I'm looking for.

Anthony Valenzuela: Went to get some BBQ pellets with my brother. Had an employee walk up to us and talked to my brother about which brand he recommended and even gave him a 10% discount at check out.

Wade Thomas: Nice independent hardware store

Mayhem Modz: This is a very nice hometown type hardware store that has everything you need with great prices. However if you’re not from the area and don’t meet the “Hometown” stereotype, Good luck on the customer service.

Roger William Pfeiffer: Just a quick trip, had what we needed.

Mark Cullen: Very helpful !! Good popcorn too! Lol

Jasen Taylor: The plumbing services are trash ask for a 10-ft stick of 3/4 copper and the guy went nuts. Very unprofessional. I'm sure the guys just old and senile.

Alan Parry: Had to wait twenty minutes to get loaded but it is a busy Saturday morning so no problem.

Bob Hartman: Great place with down to earth people who know there stuff.

Jazmyne Custer: Nixa Hardware serviced out Breckwell Pellet stove and I could not give a better review; fixed stove, provided practical education, and left the stove surround cleaner than he found it. Highly recommended. They travel pretty far out for this work too. :)

Bill Yarberry: we shop at the hardware now ; but when we were on the farm we bought clover seed almost every year there ;i could recomend them

Tony: Highly satisfied with this place! They always have what you need and they usually good on discounting things!

Connie Tinsley: Love this place! They have everything you need. Except a certain size of key overalls. But, they really do have everything you need!