Best Faculty Of Pharmacy Springfield Near Me

Bob Jordan: Attempted to have my prescriptions transferred to a pharmacy in FL after relocating. Staff said they would fax the info to the receiving pharmacy on 1/27/23. On 2/16/23 I called the FL pharmacy to be sure all was completed. The receiving pharmacy had zero information regarding my Rx. I called Grove and spoke with the tech who was supposed to have sent the info. “Oh, I got behind but I saw you on my list every day.” I pointed out that nearly three weeks had passed since she had said she was sending the info. I was trying to avoid an interruption with my meds.I asked about a patient assistance program for one of the meds since my insurance claims showed a copay of over $900/month. She tried to “educate” me about insurance claims (I’ve worked with health insurance for over 30 years and have a very high level of understanding). She continued to talk over me and repeating inaccurate info. I terminated the call.Called back to speak with the pharmacy manager. Mr Nunez asked what the issue was - I pointed out the three week gap between my last contact with the staff regarding the transfer of my Rx and that she was argumentative during our interaction. Mr Nunez introduced himself as the pharmacy manager and owner. Mr Nunez replied, “Oh, I know all about YOU already. We mailed your prescriptions as a courtesy. She told me you hung up on her.” I agreed that I had terminated the call. Mr Nunez started again with “We mailed your medications twice..” when I attempted to offer a comment Mr Nunez’s volume increased and his tone became angry. He told me “you can talk when I’m finished and not before”. I terminated the call.Truly sad after years of great service from the staff at 1626 S Glenstone to end the relationship with this pharmacy. Never again will I use them for any service.

Ashley Meyer: I can’t say enough about how awesome the staff at Grove Pharmacy are. They go above and beyond for their customers. They are always willing to help try and resolve issues that may arise with prescriptions without me even having to ask. I would highly recommend!

Ted Heidloff: Lots of miscommunication an miss ed calls over two days only to be told. They did not the necessary çomponents.

Penny Rector: The staff at Grove are always courteous and helpful! They care about their patients.

MissouriNative91: They have always been kind to me here, informative, helpful, glad there’s a local pharmacy I can support that’s close to where I live

Richard R.: Not at all happy with this pharmacy. Our Doctor prescribed a cream apparently only available here. Our doctor called it in, yet we were told it would still be a thirty minute wait after we arrived. This medication is for a 91 year old who is having to waiting on slow service.

Lacy Phillips: It's ok but really expensive for a fixed income.

Denise Koveikis: I'm very pleased with the service, personal care and compassion I received! Josiah and staff are stellar and go out of their way to accommodate my needs. I live a distance away and they always mail my prescription in a very timely manner. I feel confident that I am well taken care of at Grove Pharmacy!!

Bree Robinett: They have gone above and beyond for me with filling a complicated prescription for my son. Outstanding customer service! Will be coming to them regularly from now on!

K. G.: I honestly hate this place.

Leslie Gilmore: Just moved my prescriptions from walgreens, excellent decision!! Everybody is so kind and helpful. Kyle (I believe was his name) was the person who helped get my daughter's prescription transferred from Walgreens, he's got great customer service! I will use Grove from now on!

Shannon Russell: We like supporting local and we don’t have to sacrifice service or selection with Grove! Plus you get spa perks with every RX refill!

Jesse Dockins: Friendly and convenient

Tam Ewing: Love love Grove Pharmacy. They provide great service and deliver!!

KERI MARTIN: The staff at Grove is very friendly, service is efficient, and communication is clear.

Michael Criger: I had a pretty simple plan: drop off my prescriptions, run some errands, pick up my prescriptions. The lady at the drive-thru had different plans - she told me to pull up by the front door and she would come out in a minute with the prices for the medicines. I said ok and did as I was told. After waiting about 15 mins, I started texting my gf out of boredom. Told her I had been waiting a long time just for someone to give me a price. As we were texting, she informed me the pharmacy had just called her with a question about one of the prescriptions i had dropped off for her. I wondered to her why they hadn't just asked me as they'd had me waiting out there a half hour by that time. She called them back and asked them if they knew I was there. From what I have been able to gather, the lady that told me to pull up and wait had gone to lunch! By the time they figured out I was still there and got me my medicines, I had wasted 45 mins that could have been spent running my errands as I had intended. I will never use this pharmacy again, and recommend the other compounding pharmacy in town to anyone who needs those services. You can't get much worse customer service than they have at Grove.

Carrie Bridges: They go above and beyond!! My daughter had oral surgery and they did not have all the meds available I am not even from Springfield and they took it upon themselves to call multiple pharmacies until they found one that had each script. I offered to do it myself due to they were so busy and they were like “no we are happy to do it for you”!! You just don’t find customer service like that anymore! May they be beyond blessed for showing such kindness to people they don’t even know. That says a lot about a persons character!! Thank you!!

Marisa Jones: Such a thoughtful gesture from Grove Pharmacy Compounding delivery! Always an excellent experience at this pharmacy.

Olivia Cave: Everyone at this location is so kind. After having a difficult experience with a different Dr. Office they helped with the entire situation and even delivered my prescription to me!!:) I highly recommend Grove they will 1000% make sure you’re taken care of and are very accommodating. Thank you Grove staff.

Chase Beth Elly Malin: I’m very impressed with how friendly, organized and quick they are! I look forward to picking up my prescriptions!

John Jones: Best pharmacy in town, hands down, in every conceivable way. Staff is extremely friendly and knowledgeable. Service is very fast but still thorough. I advise everyone to go to Grove Pharmacies and avoid the big chain stores like CVS, Walgreens, and Wal-Mart who don’t actually care about their patients, and follow bizarre policies handed down by their corporate masters.As someone without insurance, the prices at Grove are the best around, the staff made me extremely comfortable and didn’t give me the hassle and non-sense I experience at other pharmacies. I could not be happier with Grove.Support local businesses and keep your money from going into the greedy hands of soulless corporations. Go to Grove Pharmacy for all of your health needs.

james waneka: Great pharmacy with friendly staff.

Gregory Frazier: Staff is always helpful and friendly. The hours are incredibly wanting though; closing at 6pm weeknights is already ridiculous, but not being open at all on Saturday isn't something I can abide.I would stay with Grove, but I needed my prescription today. I don't necessarily want to, but I'll be changing pharmacies.

Mario Edwards: This is the worst pharmacy I've every dealt with. The young lady (with the glasses) that works inside the pharmacy has an attitude. She talks to customers like they are stupid and the delivery driver cusses customers out due to other people mistakes. Not the customer's mistake. Very unprofessional !

David Seals: Absolutely love this place

Raylee Leimer: The employees are always extremely helpful and take the time to answer any questions. Every time I have been they have also given me much needed helpful tips on taking medication.

Darrell Haythorne: The staff is very informative and caring.

Jae Augustus: Twice now, Friday has rolled around and I realize I won't have enough meds for the weekend. Every time I've called to see if they could fill it today, they have it ready in 30 minutes and are very sweet about it. I appreciate them so much (and I'll do better about planning! Lol)

Joshua D: Love the staff been here for 6 years and wouldn't ask for anything different. Chill environment and the staff are always apt to answer any questions we have

Bob Jordan: The best service in town. Always prompt, friendly, and helpful. Jeramie is always ready to answer questions or provide education for new prescriptions.The delivery service is very good as well. Fast and convenient.

Jordan Alexander: It has been so nice to switch to Grove. The staff is so friendly and welcoming and always helpful. I highly recommend giving them your business!

Brenda Sims: Best pharmacy in town. Staff is always so pleasant and helpful. Would highly recommend this Pharmacy!

Harlen Fawkes: Staff is always kind and every visit is phenomenal ❤

James Thorpe: If yo po and don’t have a vehicle, get your prescriptions filled here because They Deliver! FOR FREE!!! And it must be a strict policy that each person can only ask for a customer’s name once, because I’m pretty sure I’ve only been asked a couple times for it. In the many years I’ve been coming here.Putting aside all anecdotes, I would recommend grove to anyone, and I have because they care, know what they are doing and are just cool people besides.

Mike Rowland: They are very personable, professional knowledgeable. They do whatever it takes to make things right. Missy , Jeremy and the whole staff are the best.

Blaine Castillo: Truly an amazing atmosphere! Staff are all caring and knowledgeable. They will make you feel like family here, and show you they care about you!

Courtney Jackson: I love the staff here they are amazing!

Taryn: Grove staff goes above and beyond to be efficient and welcoming to all clients. Their primary pharmacist, Jeremy, is truly one of the kindest and most helpful individuals I have ever met, along with his awesome crew. Best place to get your medications and other needs in town. Plus the punch card toward free services at Grove Spa is a huge bonus! Love this place!

Alan Pierson: Grove on Glenstone is stacked with expertise and beautiful people.

Patrick Gagnon: Highly recommend this pharmacy! All the employees are friendly and always willing to help. They will cheer you up and give you a good vibe for the day! Glad I started co.ing here and will be transferring all my meds to them for the foreseeable future.