Best Customs Office Springfield Near Me

Mark Webb: Jay and his team do really great work!

Kaylee Zajicek: the absolute worst. do not recommend. if negative stars were possible i wouldve done that instead

Mike Nuss: SHADY!!! DO NOT SHOP WITH THIS GUY!! Does not honor his warranty.

Angela Nuss: This custom design vehicle is an absolute nightmare. It took an eternity to have it made, and when my business partner finally received it, there were major problems. The exterior looks shady , the interior lacks sophistication and now there have been numerous warranty issues ! Huge problems right out of the gate. Not worth the price or the wait. Strongly would not recommend!

Blades Boat: Do not recommend this place unless you want to be driving in something that breaks and they don’t fix it or honor your warranty

taylor kennedy: terrible business practice, don’t go here!

flow: Worst business to use! They do not honor the warranty they give to clients. Do not use this company would NOT recommend

calli culbert: Would NOT recommend this business. They do not honor their warranties!

Sarah Shumake: Did not honor warranty!!

DZ cosmetics: My business partner purchased a Metris from Jay here, he lied and claimed that an issue was user fault so warranty would not be honored and then when van was taken to the place he recommended for warranty work, they said it was a design error and malfunction on his equipment and he would not honor the warranty. Stay clear of his HORRIBLE business practices.

Ambria Hatcher: Did not honor their warranty. Do NOT use this company.

Onyi Odunukwe: Purchased a Metris from Jay here, he lied and claimed that an issue was user fault so warranty would not be honored and then when van was taken to the place he recommended for warranty work, they said it was a design error and malfunction on his equipment and he would not honor the warranty. Stay clear of his shady business practices.

Carlos Cabellero: Great quality build sprinters, would highly recommend. Jay is great to work withService:Auto maintenance

Peggy Lott: Beautiful 😍 custom van.

maximiliano buruca: Very good tech service they point you to the right direction and help whit all my concerns

adrian @fivestar.limo: I purchased my new 2019 VIP Executive Sprinter from Tony Talía at the Chauffeur Driven Show. I was amazed at the attention to detail and craftsmanship of the vehicle. Well exceeded my expectations. I know my clients our going to love this sprinter. Give Tony Talía a call, I promise you won’t be disappointed, from start to finish Tony provided an amazing customer experience. Jay Glick manufactures the best sprinters in the market.Thank you First Class Customs!

Brian Barnes: Unsure about the negitve reviews....worked here for years and have never done business with any of them....and who is Jeff?

Elisa Shoate: Terrible service. Jeff does not honor his word.

Kezie Odunukwe: Do not do business with these crooks. They will tell you one thing and do the complete opposite.

Bruce Bostick: I work here

Robert Bowman: Heater repair that other shop told me they don't work on older vehicles,these folks are very professional &courtesy was very refreshing to me & my OLDER VEHICLES...They are fantastic!Services:Electrical repair,Auto battery maintenance

Bonnie Durrett: A1 did work for us previously on an old Lexus and we were really happy with our experience overall. We took our new Jeep in recently for a standard oil change, and a fluke of a situation seemed to happen that caused a major oil leak and for the Jeep to be out of oil almost completely within two days. While the timing of this was inconvenient and involved lots of concern, towing, a cancelled out of town trip—frustrating circumstances for both sides overall—there’s a lot to be said for how a company handles these types of situations. We felt their customer service couldn’t have been any better from the beginning to end of the process. There was professionalism and understanding at each step of the way, and A1 did a great job at helping to remedy and fix the situation. For us, this further showed why the company has earned almost 5 stars. Very well deserved and we appreciate your all’s work and help with our vehicles!Services:Auto maintenance,Oil change

Suzanne Walker: Replaced horn mechanism.Services:Electrical repair,Steering suspension repair

Mike Shaver: High recommend. They got my car in on very short notice to fix a cooling fan issue while on vacation in Branson. They are a family owned shop with 4 or 5 ASE Certified mechanics. They diagnosed the problem, gave me a quote and completion timeframe. Both the quote and timeframe were accurate. They even gave me a ride to the hotel and came and picked me up when my car was ready. Very nice people!

Randy Tolley: Very vague diagnosis but the result was a 5300 engine.

Ted Vaggalis: The crew fixed a problem with my exhaust system. They're great. My truck works fine now. They explained everything to me, let me know what they did. I was very satisfied. I will let friends and family know to go to A-1.Thanks for the great service.Service:Exhaust

Chuck Bruton: Positive:ProfessionalismWe had intermittent electronic problems on our Chrylser 200 C awd , diagnosed as simpler loose positive cable. On recommendation we had belts replaced .Services:Electrical repair,Electrical,Brakes,Oil change

Harold Pennington: Service:A/C installation repair

Grant S.: I told them not to ask me for a review but they did...Air works great but a complete rip off on parts, they charge me $790 the dealer at my cost was $581 and I'm not a shop that gets discounts. When I approached them with this they said that I had paid for a warranty. So I'm guessing that we pay them double for the parts to cover a warranty, if it's that way we aren't getting a warranty we are getting taken advantage of.Service:Air conditioning

Lorna Goebel: I had made an appointment to have the car worked on. I was a little early, but they immediately took my car into the bay area. Everyone was professional and pleasant, and had no problems explaining to me what needed to be done and why. They showed me pictures of things I didn’t even know what they were so they had to point out to me what needed to be fixed, but they never acted like I was stupid. They had loads of magazines and newspapers to occupy mean but what thrilled me the most was the coloring books! I will definitely use them again as they treated me with respect and they did a good job with the car and I thought they were very reasonably priced!Service:Exhaust

julie: Very good experienceServices:Tire rotations,Vehicle safety inspection

Patrick Family: We have have used A1 several times and have always been pleased with their work quality and flexibility to get our vehicles in and out in a timely fashion. This last repair we did as a “work-in” and they had it done before noon the day we dropped it off. I was a little shocked when they call and the lady apologized thinking she had called the wrong person. I explained that I wasn’t expecting the call so quickly about it being completed and she understood. We would definitely recommend them to friends and family. I’d also like to note that this was extra important for a quick turnaround on repairs, as it was on my husband’s work vehicle. So he only had to drive our family vehicle for a short time.Thank you A1 for the outstanding service.- The Patrick family of Doggie Doo Pet Waste Management.Services:Steering suspension repair,General repairs maintenance

Gregg Bender: I was a Best Auto customer until their closing. I'm glad that Best referred us to A-1. They are very professional and made sure I knew what needed to be done, cost, and gave me detailed information about what needs to be done over the next few scheduled maintenance visits.Services:Auto brake repair,Brakes,Auto brake replacement

james mcmullin: The Team is AwesomeServices:Electrical repair,Steering suspension repair,General repairs maintenance,Electrical,Auto engine diagnostic,Auto brake repair,Brakes,Auto maintenance,Auto brake replacement,Battery,Oil change

Eden Williams: Great experience with this place, detailed diagnostics that including pictures & video, telling what was wrong & what was right with my vehicle & which problems needed immediate attention. Very trustworthy people to work with, listened to my concerns, didn't beat around the bush & they did a great job fixing my vehicle! Highly recommend!Services:Auto engine diagnostic,Vehicle Inspection,Brakes

sam wardlaw: Grear auto service company with honest people and fair pricing!Service:Auto engine diagnostic

Matthew Sheets: Service:Auto brake repair

Ryan Collier: Services:Auto maintenance,Oil change

Tom Oakes: The service given at A-1 is top notch -from Annie at the front desk to Dustin & entire team. From the standard oil change to digging in & finding deeper issues, they have my truck in top running shape as it rounds 200,000 miles. I recommend A-1 Custom Car Care with no hesitation whatsoever.Services:General repairs maintenance,Auto engine diagnostic,Battery

Brian Schwarz: This was an extensive repair of the manual transmission clutch replacement including flywheel, input shaft and associated bearings. Plus some routine maintenance of a brake system flush and cooling system flush. In addition to replacing a side mirror and from grill. Given some parts delayed, to be inspected, truck was there for 3 weeks. I am very satisfied with the quality of work and pricing, but most updates were me reaching out to them, not them reaching out to me. When notified ready, the 2 routine maintenance items were not performed and the incorrect grill was installed. Just feel some improvement on communication to me and among themselves is needed for an extended repair like this. NOTE: My truck will still be serviced by A1 for sure!Services:General repairs maintenance,Body Trim

Gregg Mackie: Whatever you do, do not go into the shop area when the mechanics are eating lunch, and your vehicle is in the air, even if the owner is with you. They will rake you over the coals on an inspection, and write down work that doesn't need to be done, plus want an arm and a leg to do the work!Service:Auto brake replacement

Eric S.: I’ve been using A-1 since 2015, and my family was going there before I started. There’s a reason why they have BBB torch awards and a five-star rating from Carfax. That reason is honesty. Every time I go in, the amount I pay is less than I expect. And they will not risk the reputation of the company for a quick upsell. They tell you what urgently needs fixing, what can wait, what will eventually happen, and their best estimate on a timeline. They want you to be a repeat customer, and it shows.

Sherry Lincoln: I took my car in to A-1 Custom Auto “Car Whisperers” for a diagnostic look at what might be causing a knocking sound I was hearing.They identified the problem and we came up with a maintenance plan that will hopefully allow me to be able to keep driving my car for miles and miles to come.They were efficient, knowledgeable, and kind.Great place!Great people!!Great Service!!!

John Wiesenmeyer: Great experience, coordinated work performed with brake pads, full tire replacement, brake fluids replacement, cooling systems flush. A-1 Custom is very organized and completed my services in a timely manner. Feel comfortable with the results!Services:General repairs maintenance,Steering suspension replacement,Oil change

Jenny Bryant: ZERO STARS !!! I took my car in for an inspection and they told me it would cost $1400 to make the repairs needed to pass inspection. I took it to Midas and they told me the repairs were not required, the were all in good condition. Guess they thought this girl wouldn't get a second opinion. Good thing I did. I will never come here again!!!

Rebecca Craig: Since first using A-1 to service my vehicles several years ago I am loath to go anywhere else. Love this team of professionals.

Becky Beisiegel: I have been using A1 Custom for many years! They are very personable, honest, and will really talk about your cars needs. They don't tell you it HAS to be done right now if it truly can wait, I won't go anywhere else.Services:Transmission,Air cabin filter replacement,General repairs maintenance,Auto engine diagnostic,Auto engine tuning,Engine repair,Brakes,Battery,Oil change

John Russel: Services:Auto engine diagnostic,Engine repair

Abby Nicholson: Highly recommend!Service:Oil change

Robert Ruggeri: Great service, flexible scheduling, expert mechanicServices:Electrical repair,General repairs maintenance,Steering suspension replacement,Auto engine diagnostic,Auto brake repair,Engine repair,Brakes,Auto maintenance,Oil change

Chuck Stoner: Quickly scheduled my repair. They communicated the cost ahead of time. It was completed on time and on budget.Service:Brakes

Tiffany Brown: My boyfriend and I are visiting from Minnesota when we started having car trouble. They have the most amazing employees here who actually care about you and your vehicle. They sat down with us and gave us some options on what we could do. This is probably the nicest Auto Shop I have ever been to. If you want to go somewhere where they genuinely care about you and your vehicle, this is the place to do it.

Kenneth Lindsey: Positive:Professionalism,Punctuality,Quality,ValueThey diagnosed and fixed the noise problems. I am very pleased!Thanks A-1!Services:Auto battery replacement,Brakes

Jerry Miller: my 2004 Jeep was towed to the Fort street because the Ignition wouldn't engage the starter and if starter was jumped it still wouldn't start. Keith checked it in and had all the paperwork ready by the time we arrived at the shop. They found the ignition actuator switch bad and had it ready to go early on the first business day after it was dropped., fantastic job from all of those folks, They had been recommended by our son, a diesel mechanic. I highly them for repairs and wish to express my gratitude for a job well done,

Shawanda Foster: Positive:Professionalism,Punctuality,Quality,ValueI really enjoy their honest and their home welcoming feeling you get when you walk in.Services:Tires,Auto brake replacement,Oil change

Alyssa Guck: Very helpful with recommendations and knowledgeService:Auto engine diagnostic

Shawn Summers: I've been using A-1 for maybe 20 years? It's been a very good run but sadly today is my last visit.I needed an oil change on my Tundra. It was slow but I was late, seems fair.The real problem was when I was told I need transmission service /fluid change($280) My immediate response was "No it doesn't" but I didn't explain why I knew that. The service writer told me the fluid was dark. I knew two things, I had just had it done at a different shop and my truck doesn't have a transmission dipstick. There's no way to determine dark fluid without significant work.I challenged the service writer and initially he blames "a new system" finally he admitted he made up the dark fluid part. And that the ticket reflected Service Trans if not already done. Very different from "you need transmission service" "the fluid is dark"Long story short. They would have happily taken the $280, dumped the nearly new fluid, and refilled and I would have likely never known. It's predatory and had I been less informed I would have been taken. I'm not a car expert, so I have to trust my service provider, this transaction undermines that trust.

Sharlene Reed: Services:Auto engine diagnostic,Oil changePositive:Professionalism,Punctuality,Quality,Value

Dee Haley: This is a great place. Trustworthy and friendly.Services:General repairs maintenance,Vehicle safety inspection

Cheri Norton: We love A-1 and trust they know what they’re doing and that they’re honest.Services:Brakes,Vehicle safety inspection,Oil change

travis Molinaro: They don't want to pay . Many email addresses. 24 hrs for a response. You need this and that to get paid. 21 days and still no quick pay. Unprofessional

Saklain Khan: Kg