Best Computer Consultant Springfield Near Me

Kelly Wortham: May 16, 2023 Update: we've now used ACIS services numerous times and have sent countless friends and family members. None have been dissatisfied. Just today, I walked in to be greated by name after not being in personally for a few years. And after learning that there was nothing that could be done to revive my laptop, I got some good advice and some commiseration on a recent job loss. He even asked about my son who he remembered helping us build that computer for 3 years prior for Christmas. I'm telling you people - 5+ stars. Service doesn't get better than these guys. Thanks again, friend.Our experience has been nothing but amazing. David is funny, smart, helpful, and truly cares about you and helping you solve your problems. He gave us a range of options and solutions that could fit our budget and recommended a stepped approach for things beyond our budget. He finished the work crazy quick - during Christmas week!! Most important to me personally after a really terrible experience with the Geek Squad - he was respectful and didn't talk down to me. Thanks David. You can bet we'll be back and we'll send others!!

T CATE: This place is amazing!!!! They are knowledgeable, friendly, and know how to take care of their customers. I’ll be going back! Give them a chance. You’ll be glad you did!

Luke Pokin: Polite, knowledgeable, and hard working staff. ACIS has remedied my mistakes and saved my computers many times. They are mechanics not salesmen. Fair and straightforward. You would be foolish to bring your computer anywhere else. ACIS is the Ken Owen of IT in Springfield.

Tanya D: These guys are rock stars! They never fail me! We use them for our IT issues at work and they fix the issue every single time! A huge thank you to each and every one of them!

Greg Walker: A great place with great people.A great place to work

Carrie Del Fante: I can not say enough good things about this company! The guys at Acis know their stuff and never make you feel like you're an idiot for not knowing! They go above and beyond for their clients, many times helping with issues that is not even required of them. Everyone is friendly, personable and will work to figure out any issue you have no matter how long it takes. This is the only IT company I've used that I do not push off calling because of dread. You will most definitely not be disappointed with your decision to use them. Thanks Guys for all your help!!

Eric Smith: Positive:Professionalism,Quality,Responsiveness,ValueThey did a fantastic job setting up our large wireless network. They were extremely prompt even working late the day before a holiday. We ran into some issues that took longer than expected but everything got setup much stronger and more reliable than our old network.

Renée Chae: I brought in my laptop and David was able to fix both of my issues within 10 minutes. Every time I have a problem with my PC I bring it here; my experience has always been pleasant, with turnaround time very quick when possible.

Danny Thompson: We recently needed a complete overhaul of our physical network infrastructure for one of our business locations. I can't say enough great things about ACIS IT Solutions. The experience I had with them was top-notch with regard to customer service, knowledge, and professionalism. The interaction and experience you'll have with this company is a direct reflection of its ownership. It is readily evident that the company is run by a person/people who truly value relationships and customer service. Thank you!

Kathe Kristek: Positive:Responsiveness

Robert Heisler: Great company

kcash33: Positive:Professionalism,Quality,Responsiveness,ValueDavid was great, and very professional! I would recommend!

Jeff Stanley: Called ACIS on Friday before the 4th of July Holiday with an emergency, we had no access to our main computer, payroll due out. They had a tech out within 2 hours of my call and I was up and running again that day. Fast, friendly and reasonable! I couldn't have asked for any better service, they definitely made a life time customer out of me. Thanks!!

Robert Capogreco: reasonably priced, great quick service. looks for what is in the customer's best interest. this is a keeper

debbie walden: Did a great job, have used them in the past and will use them in the future

Fried Rice: Positive:Professionalism,Quality,Responsiveness,ValueFixed my computer in front of me in under 20 minutes and didn’t even charge me, super nice guy, fun conversation. 10/10, out of all repair shops in Springfield this is the fastest, cheapest, and most professional one.

Nick Altrup: I’m the owner of a digital marketing agency and I am so impressed with the quality, speed, and professionalism of the work produced by ACIS IT Solutions. Just today, we had a mutual client that had an issue on their internal network. Travis was able to help all involved quickly resolve the issue, despite the fact that we hadn’t even finished our morning coffee. In the world of IT, things don’t always go as planned. That’s why you need ACIS. They are always there for their clients when they need them. I have been referring clients to them for years, and will continue to do so. I believe they are the best IT support firm in Springfield and I know that the clients I’ve sent their way are in full agreement.

Ross Cowart: David did a splendid job of setting up our new laptops (2) and transferring needed data from old laptops to new. After a slight glitch, he was totally patient with my questions and showed me how to do things which might be simple to a younger, more technically proficient person. ACIS will be recommended to all.

Samuel Vaughn: Positive:Professionalism,Quality,Responsiveness,Value

carla drysdale: There are not adequate words for how much I appreciated their service. My computer crashed & I paid another vendor to restore it. I was not happy with the results-but at least I had a working computer. It crashed again within days. I took it in to ACIS and they worked magic! It was restored to near perfect pre-crash condition. In my opinion they went above and beyond. I just wish I had gone to them first. They are super nice to boot.

Brad Jump: The wifi adapter on my laptop went out and Ken had it fixed that morning and took less than 30 minutes! Awesome work, will return anytime I have any pc issues!

Rafael Kingsley: Horrible experience, do not do business here unless you want your computer broken.

Creighton Henson: 10/10 Amazing service got my computer done very quick and charged me a good price, much better than other places I was quoted on. Ken was very respectful and got everything done in a timely manner with no issue. I would recommend him to anyone looking for computer services.

Cody Collins: My Motherboard fried and my PC was USELESS. Took it to Ken and he was knowledgeable out the gate. Ordered and repaired the proper parts. Even gave me a solid deal on some upgrades. He works out of his house, which kept cost down. Total ended up being $500. Which considering my PC is worth almost $2000, that was MUCH better than getting a new PC. Highly recommend.

NamVet67: Professional service....thanks......Ken built me a new desktop tower ....quality work....I would recommend Ken for all your pc repairs....

Mel's Express: Kens Pc Service was a super! I was in desperate need of a working computer and needed to save all my applications and files from spilling coffee on my laptop. I am an over-the road truck driver that needed to use my computer to book new loads and to generate billing from the 3 loads that I had already hauled. So, I bought a new computer at Best Buy while on the road and proceeded with both computers to Ken by taxi after parking my truck at the truck stop.Since I was only in town for the day to make a single delivery and I still had frozen food for 2 additional stops the following day on my truck approx. 300 miles away. Ken upon hearing my dilemma, rescheduled 2 of his appointments to accommodate my time frame. He quicky recovered my data and backed it up. As my old computer drive was overheating. The new computer from Best Buy was defective straight out of the box.Ken and I searched in the area for another similar computer configuration, with no local stores having anything in stock for pickup. I was still in a severe dilemma with no working computer. So, Ken came to the rescue.He showed me 2 of his own personal laptop computers and gave me my choice. He sold me a wonderful computer at a very reasonable price. I absolutely love this computer. Ken got all of my software and data files loaded on it. As a bonus, he gave me a backup drive and the software to operate it at no charge, and only charged me a minimal fee for a several hours of his time. Ken even gave me a ride back to my truck to save me another taxi fare.I am so fortunate to have used his expertise, he is very accommodating, and knowledgeable. He was a “highway angel” for my business and saved me. If you are looking for the best service and expertise, Ken is a superb choice.

Zeldris Doesn't miss: Helped me with selling the computer and overall a good experience

Rapidfire: He does buy pc’s, gave me a fair price and bought it no trouble

Rocky Settles: 5 STARS! very reasonable rates and extremely fast turn around time. i dropped my desktop off on a Wednesday and had it back by Friday the same week. my desktop is running better than new. thank you for your help!

GSXR dude: Ken was extremely helpful and had exactly what I needed! 10/10.

Kem Reed: Ken did great! Quick turnaround on getting me back up and running. Highly recommend using Ken if you have a computer problem.

Shirley Gilmore: My desktop computer wouldn't come on after a power outage. The computer guy I had used for years and who had built my last two was no longer in business. Looked on the Internet and found Ken and read all those glowing reviews. There is a reason they are 5 stars. They are all true! Ken was able to save ALL my data and programs and transfer everything to a new computer he built for me. And I wasn't without a computer for weeks or months -- just one week! I highly recommend Ken for your computer problems. Thanks, Ken!!

Tim Ryan: Not only is Ken the best service with reasonable pricing.. He’ll keep you informed and delivers with precision. Personable, professional, and goes above and beyond. Recommend x10.

Mason: Ken knows what he is talking about when it comes to computers and the good part is he enjoys the challenge it brings him. I left my 5k gaming desktop with him and he was able to fix an issue other shops refused to mess with.

Charity HiK: I had a laptop that had barely been used when it suddenly stopped working. I’m not tech savvy and didn’t have a ‘regular’ PC person.I googled computer repair and ran across Ken. I saw that he had great reviews so I gave him a call.He explained that with covid, they’d stopped their brick and mortar shop and were operating out of his residence. In this day and age, it’s not always wise to step into situations as a woman alone but just from our brief conversation on the phone, I went with my gut and took my computer to him.Ken was friendly, at ease, kind and made me feel very comfortable. I am a single mom with three children. He must’ve sensed my nervousness abt cost when we discovered lightening had struck my nearly new computer and it was beyond repair. He was very generous with me, sold me a very nice Dell laptop with everything I needed, transferred all my data over to it and even bought a small external hard drive off Amazon for me to use in the future as part of the deal. His humble explanation was ‘we all need a little help sometimes’.Ken will be my go to guy for computer work from here forward. He is trustworthy, honest, genuine and warm. And he knows what he’s doing. 5 stars, all the way.

Sally Yost: Very professional. Corrected the problem in a timely manner! Would highly recommend!

Steven Lopez: Ken was very kind. I from out of town and forgot my power cord to my Mac Pro, and Ken offered to give me his. What a generous man. I pray many blessings on him and his business.

Lori McCarter (Sequoia): I found Kenny with a Google search and called him because of his excellent reviews. And I made a great choice!My HP laptop had stopped booting up fully. I took it to Kenny and he checked it out. Unfortunately, he found that the motherboard was bad. We discussed options and he offered the option to put me in a slightly used Dell laptop for a great price by the end of the day! He also committed to support me on it since I was purchasing it from him. I was happy with the outcome. When I picked it up, he had already transferred all of my files from the old one to the new one. Thank you, Kenny!

Andrew Brayfield: Needed my Gaming laptop cleaning they were quick and efficient! And I got all my questions about getting a pc answered definitely gonna go back when I have the money amazing experience!

Shannon Woodworth: Ken did a great job on finding a replacement computer for my husband and then transferring everything over. He was very helpful, reasonably priced, professional and accommodating. Would highly recommend him.

Kayla Elkins: Easy navigation. Full website, very informative and comprehensive.

Abem Tesfaye: Great place for printing service

Robert Heisler: Love this company. Always very helpful.

L Moore: Great Staff,

Ivan Smith: I've used PC Net nearly as long as I've owned a computer. Initially I'd call as needed for help with one work station. As my business grew, they built my entire server network. Now that I've been on their Pulse service for a few years, I realize that I take them and my computer for granted. I don't recall the last time i had any problem or spent any significant time dealing with computer issues. On those occasions when i do need help (upgrades, expansion, etc.) I appreciate that they speak in plain language and respond quickly.

Chris Jericho: Tech showed up and cookies for everyone

vicki simpson: Sydney is the tech that came out to help us. She was super professional, as well as willing to look at a few other issues on the fly while here. Gave us her input/suggestion on issue we had been unable to fix...what she told us she thought we should try did indeed solve the issue! Impressed by her willingness to really diagnose a problem that wasn't even the main reason for the visit.

Ed Ward: Great enterprise options

Trish P: One of my business computers was compromised. The error message advised me to call the Microsoft 800#, and against my better judgement, I did. The Microsoft "technician" informed me that bad people from overseas have tried over 10,400 times to hack into my computer and I had to spend $$$ to get the problem permanently resolved. I was informed no local IT guy can fix this error and purchasing a new computer would be futile as well. Instead of falling into their scam, I called PC Net.PC Net gave me their reasonable rates up front. I opted for the 1/2 hr diagnostic plan and brought the computer to their beautiful shop conveniently located close to my office. The staff was remarkably knowledgeable and very friendly. They had my problem fixed within one hour and advised me on a piece of software to help prevent this problem from happening again. And they did not scold me for being a moron and almost falling for a dangerous scam. WOW! Impressive and inexpensive!I highly recommend PC Net for your business and home computers. They don't know it yet, but they are my new IT department. Thanks PC Net! -Trish Pearson, My Movers, Springfield, MO June 18, 2016